Lessons in Marketing from Vivel Body Wash

Nimwash : The First Step in a Recipe

 Brand: Nimwash

Company: ITC

Brand Analysis Count: # 607

Covid-19 has made some category like sanitisers, handwash etc penetrate the market very fast and became a part of the consumer basket within a short span of time. In a way, consumers were forced to adopt those products. Along with these essentials, marketers are trying to push their luck in some other categories taking advantage of the new normal of fear and personal hygiene. One such category that is witnessing a lot of product launches is the vegetable and fruit wash category

The category of fruit and vegetable wash is not a new one, in fact in 2008, I had written a post about a brand Bio-Fresh which is in the same category. The difference in 2021 is that many brands from famous companies are in the fray. One such big launch is Nimwash from ITC. 

The interest behind such new launch in this category is to take advantage of the general sentiment of the consumers towards personal hygiene and fear of getting sick. While sanitsers have reaped the benefit of direct connection with the pandemic, the fruit and vegetable wash category is trying to go with the flow.  

Having said that, there is a very real benefit that these products are offering. It is real that the fruits and vegetables that we consume are laden with pesticides and chemicals and these are potential threats to our health. So just like the santisers, it makes immense sense to clean the vegetables from the chemicals and pesticides.

Nimwash is pitched as a healthy vegetable wash with natural contents like Neem. The proposition seems to be very logical and attractive. The brand has chosen a celebrity endorsement route with the celebrity chef Sanjeev Kapoor as the endorser. The brand has smartly put the tagline as " The First Step in  Recipe" highlighting the importance of cleaning the vegetables and fruits before confusing. 

Nimwash along with the competitors like Marico's Veggie Clean, Raho Safe are already available across various supermarkets and consumer offers like 1+1 free also have started coming highlighting a sense of panic selling by the marketers. 

As a consumer, I was also tempted to purchase such a product because I am aware of the core issue that this product is solving. So the issue is not the need-identification or problem recognition, the challenge is the repeat purchase and continuous adoption of this category. That continuous adoption requires a change in consumer behaviour in terms of cooking and eating fruits. These marketers need to teach consumers to use this product to wash the fruits and vegetables before cooking/ eating. That is not a small task. The same issue was faced by sanitisers before and Covid was a good teacher in that aspect. For a brand like Nimwash, despite the product being beneficial, it is a challenge to shore up the volume by making these products a part of the daily life. The benefit of washing the fruits and vegetables daily with such products does not offer any visible pieces of evidence other than a mental satisfaction. Products like floor cleaners, sanitisers have already created that mental feeling of germ-free/ cleaning picture in the mind of the consumer, it is now the task of Nimwash and others to replicate the same. 

WLS : Live Natural

Brand: WLS ( Formerly Wills Lifestyle)
Company: ITC

Brand Analysis Count: 588

Wills Lifestyle was ITCs foray into Indian textile market. Launched in 2000, Wills Lifestyle initially was pioneering the premium fashion clothing market in India. The brand when it was launched was seen as an attempt by ITC to keep the equity of the cigarette brand Wills. Since cigarette brands cannot advertise, a clothing extension would be helpful in sustaining brand awareness. I viewed it as a case of surrogate advertising. 

Contrary to my assumption, ITC had other plans for the brand. Will Lifestyle quickly became successful as a premium clothing brand. The company expanded the brand franchise through retail stores across the country. In 2006, Wills Lifestyle became the principal sponsor of  India Fashion Week. Through this fashion event,  Wills Lifestyle became associated with fashion thus differentiating itself with the other clothing brands. However, the product was priced at a premium this restricting its scope into a niche brand.

Over a period of time, the clothing vertical became a laggard in the ITC portfolio and I presume that the company's foray into the FMCG segment had all the management attention. 

This year, the brand has a major restructuring. ITC has rebranded Wills Lifestyle into an acronym WLS. The brand also has a new positioning - sinless clothing which means 100% natural. 

With the rebranding, Wills Lifestyle has severed its ties with the cigarette brand. 

It is a very bold and risky move since at one stroke the brand has lost the source of its awareness. Now ITC will have to move the awareness of the older brand to the new brand name and that involves a whole lot of money. The new positioning of ' Naturalness ' is the buzz word in the FMCG space and ITC is hoping that the clothing market would also follow the trend. Also being natural is a good excuse to charge a premium!

WLS has adopted the tagline 'Live Natural ' to support the new positioning. The relaunch saw teaser ads across the print media. 

Wills is a powerful brand which has huge resonance among the male segment. Trading that powerful brand for an acronym does not make much sense in the marketing point of view. However, ITC may want to disassociate other businesses from the cigarette brand so that in future ethical questions can be avoided. 

A rebranding of this scale requires that the brand has to start afresh, right from identifying the source of brand equity to reworking all associated brand elements. With huge cash reserves, ITC does not have a financial issue in building awareness for WLS. What I am little skeptical is the " Natural " positioning platform of WLS. I don't see this as a compelling attribute, especially for a premium clothing brand. Time will tell. 

Brand Update : Sunfeast Brand Architecture

Launched in 2003, Sunfeast has come a long way. The brand has become an umbrella brand endorsing a wide range of biscuit and other products from the ITC stable. It is interesting to see the brand architecture of Sunfeast.

Brand Architecture refers to the strategy in which the company decides on how to use the brand elements and how these elements are shared across products. So Sunfeast's brand architecture refers to the strategy on the usage of Sunfeast brand elements across various products.

ITC has used Sunfeast as an Umbrella ( Family ) brand name for biscuit and snack products from its stable. Sunfeast endorses the following products - biscuits, noodles and pasta. 

Within each category, the brand architecture of Sunfeast is interesting.

According to the brand's website, ITC has divided the biscuits into four sub-categories - Cookies, Cream based biscuits and  Light and Fun biscuits and Healthy biscuits.

In the brand architecture , the company has used sub-brands for various types of products .

In the cookie sub-category, Sunfeast has following sub-brands - Delishus, Special Cookies and Mom's Magic . 

In the healthy biscuits sub-category, Sunfeast has Farmlite, Marie Lite, Glucose and Milky Magic sub-brands.

In the cream biscuit sub-category, Sunfeast has Dark Fantasy,  Bounce , Bourbon Bliss and Dream Cream  sub-brands.

In the light and fun biscuit sub-category, Sunfeast has Sweet'N'Salt, Nice and Snacky sub-brands.

Within the Dark Fantasy brand, there are three modifier brands - Choco Meltz and Choco Fills and Luxuria.

Besides the biscuit category, Sunfeast is also extended to Noodles and Pasta . For noodles category, Sunfeast uses Yippee  sub-brand and for pasta, it has Pasta Treat sub-brand. 

Recently Sunfeast launched a competitor for Choco Pie in the form of  Yumfills which is not a biscuit but a cream filled cake. 

It is interesting that ITC is investing in not only Sunfeast but its sub-brands because it has lot of cash to spend. These sub-brands are differentiated through packaging and other brand elements like color. 

In this brand architecture, the parent brand  Sunfeast is present as a logo in most of the products. In all the packaging and brand related communication, the primary driver is the sub-brand. ITC expects that over a period of time, these sub-brands will acquire equity and Sunfeast would just be a token endorser. 

Brand Update : Dear Engage, Parent in me requests - can you move on please !

Engage, the deo from ITC has made a quick impact in the Indian market. Within a year, the brand has claimed second spot in the India deo market with a volume market share of 8.1% ( source : ET). The brand playing on the " attraction " theme has taken it to the next level.

This season, the brand has come out with the new campaign for the "zero gas" cologne spray version.

Watch it here : Engage Deo

The brand's ads have always forced parents like me who have little kids to scramble for the remote to change channels. The new ad takes the " attraction" to the next level.
 While the rise of the Engage deo can also be attributed to the effectiveness of these ads, my personal opinion is that brands should also be little sensitive to the audience especially the family audience. Ofcourse the counter arguments would be that movies are much worse or explicit, that doesn't justify a suggestive ad.

I am getting old , I suppose. 

Kwiknic : Freedom from Tobacco

Brand : Kwiknic
Company : ITC

Brand Analysis Count : # 538

Kwiknic is an interesting brand. A nicotine replacement therapy brand from India's leading cigarette maker . Its a paradox of sorts - India's largest cigarette maker promoting a product that helps you break free from tobacco. So at one end, ITC is encouraging people to smoke and then helping them to quit smoking - marketing has come to a full circle.

Sarcasm apart, the business angle is that the nicotine gum market although small is growing at 45% per annum. The market was estimated at around Rs 20 crore in 2013 ( source ET, Business Standard). So it makes perfect sense to launch a product in a market where there is a huge market for cigarettes.Also the increasing demarketing done by NGOs and Governments also ensure that this product category is bound to grow.

Before the launch of Kwiknic, there were other players also . The main players in the nicotine gum category are : Nicorette by Johnson & Johnson

Nicotex and Nicogum by Cipla.

ITC is trying to leverage the distribution strength to push the product to the consumers. 

What is interesting about the brand is the promotion strategy . The product is used as a tool to reduce dependency of tobacco. So one expects the brand to talk about the harm that tobacco causes with graphic details of cancer and other ailments. But surprisingly Kwiknic chose to use humor to communicate the brand's message. 

The brand also has taken a very different approach to addressing the addiction issues. Rather than scaring the people with gory details of diseases, the brand chose a lighter humorous situations to drive home the point.

Watch the ads here : Kwiknic Hospital ; Kwiknic marriage

One of the advantages of using such an approach is that it takes the seriousness or taboo out of the brand. Consumers may not feel inhibited to buy this product because it is not projected as an addiction therapy. One downside is that it is risky to take the seriousness out of the product so the effectiveness of the product may be doubted.

The ads are hilarious, repeatedly watchable and hence would help the brand in building awareness. Its also interesting to note that Kwiknic talks about freedom from chewing tobacco and not smoking.

Related brand : Nicorette

Sunfeast Dark Fantasy : Escape into One

Brand : Dark Fantasy
Company : ITC

Brand Analysis : 529

Sunfeast Dark Fantasy is the story of a brand which started its journey as a sub-brand and later acquired the status of a standalone brand. ITC forayed into the  biscuit market in 2003 and Sunfeast Dark Fantasy was launched in 2005. It was only after four years, that ITC thought of taking the brand to the next level.

Dark Fantasy's success can be attributed to the careful detail with which the brand was built by ITC. ITC took a risk in positioning Dark Fantasy as a premium biscuit brand. The premium space was vacant in the Indian market and marketers was unsure how consumers would react to a premium biscuit offering. 

To do this, Sunfeast tried to build the brand among emotional platform taking on the proposition of   ' Indulgence'. So here is a biscuit which would appeal to your sensuous self and take you through an experience of indulgence. It was a risky proposition and ITC backed the theme through some heavy campaigns. 

The brand had the tagline " Pure Indulgence " when it was launched. The USP was the packaging. Dark Fantasy in a way assured in a new wave of packaging in the biscuit market. The bold use of colors and calligraphy supplemented the brand's positioning as a premium biscuit. Later the tagline was changed to " Escape into One ". Dark Fantasy had twin packaging - there is an outer cardboard box and individual choco fills had wrapper packaging. That gave the brand a premium feel.

Watch the ad here : Dark Fantasy 

Rather than restricting itself as a premium biscuit, Sunfeast Dark Fantasy tried to create a space for itself by launching a new variety called Choco fills. Choco Fills are essentially biscuits with   chocolate filled inside. Although these types of biscuits were available, through smart packaging, Dark Fantasy brought lot of interest into this category. Now choco-fills are very popular that competitors like Parle had to launch a new brand in this category.

Buoyed with the customer response to Choco Fills, Sunfeast has extended this packaging strategy to its Cookie category by launching Delishus brand of cookies.
Dark Fantasy can be termed as a packaging success story. The brand has showcased the power of packaging and its influence in the positioning and brand image. Its not the first time that ITC has leveraged the power of packaging , it had tasted success in the FMCG category with Fiama and Vivel which differentiated  through smart packaging..The success of Dark Fantasy has created a freshness wave in the biscuit category with lot of colors and forms emerging from the leading brands. For consumers, shopping for biscuits is becoming  a delightful experience.  

Brand Update : RIP Sunfeast Fit Kit

Even God was not able to save this brand. The much hyped sub-brand of Sunfeast - Sunfeast Sachin's Fit Kit is dead. The brand is not available in any of the shops in my state and sources say that the brand was discontinued shortly after it was launched.

  The company so far has not given any hint ( in any media) about this brand being discontinued. I am making the assumption that the brand is being discontinued for the reason that it is not present in an important  market like Kerala. 

So how can a brand which is co-created and endorsed by none other than Sachin Tendulkar himself suddenly went out of the market ? That too when the market is flooded with "healthy biscuits " ? Fit Kit was touted as the first celebrity co-created brand in India. The brand had everything going for it - the marketing muscle of ITC, brand Sachin, etc but still it was not well received by the Indian consumers. The question baffles me. 

In the case of Sunfeast Fit Kit, one probability can be that the brand was too early for the market.The market size is too small for such a large investment and the quantity the market can absorb was limited to justify such a huge investment. Sunfeast thought that with Sachin's endorsement, the brand will grow and will carve out a niche of " Multi - grain " biscuits. But the product did not grew as big as the brand thought it would be. 

Secondly , the target market for Fit Kit was the kids and they would not eat a biscuit just because Sachin endorsed it. The taste and the variety matters more than the health benefits. With a plethora of brands and variants available in the market, getting kids to stick to a variant is near impossible. The poor volume offtake may have prompted the company to relook its investment in this brand. 

More than anything , the category demands heavy continuous investment in brands and ITC may have decided to route the investment to the entire basket of biscuits rather than only Fit Kit. 

These are only possibilities. Only the company officials know the exact reasons why such a much hyped brand be taken off quickly. The failure of the Fit Kit is a grim reminder of the weakness of  celebrity driven brands.

Related Brand

Sunfeast Fit Kit

Brand Update : Fiama Di Wills targets Men

Fiama Di Wills , the premium brand from ITC has now turned attention towards the growing men's grooming market. The brand has relaunched its range targeting the ever- beauty-conscious men by extending the Fiama Di Wills brand. 

Fiama Di Wills tried to enter the men's market in 2009 by launching a sub-brand Aqua Pulse. Fiama Di Wills Aqua Pulse shower gel was the product launched during that year.

This season saw a relaunch of the brand in shower gel and soap (bathing bar) form. Fiama Di Wills is currently running a TVC for the extension.

Watch the ad here : Fiama Men

This time around , the brand restricted the Aqua Pulse sub-brand to the shower gel variant and is using Fiama Di Wills brand to endorse the bathing bar while Aqua Pulse is mentioned in very small font.The main USP of the new variant is the sea minerals ingredient.

ITC has been putting heavy investment on the Vivel and Fiama brand portfolio. The brand has huge share of voice across the media. The equity of Fiama Di Wills will drive the initial sales of this variant.

I thought of Fiama Di Wills as a unisex brand and even though Deepika Padukone is the brand ambassador , the brand has been targeting both the genders. The launch of a specialized soap exclusively for men points to the effort of the brand to target this segment using a separate product. The launch also points to the recent trend in the Indian consumer family where individuals members like husband , wife, kids etc use separate  brands. 

One factor I noticed about Fiama Di Wills is the absence of a positioning platform for the parent brand. When the brand was launched, it had the positioning - Beautiful you , today , tomorrow. Later the tagline was lost among the numerous variants and campaigns. With the launch of multiple products targeting various segments, the brand needs to have a common positioning platform which connects all the variants together. Otherwise, the brand will have a confused state of existence in the consumer's mind. 

Related brand 

Fiama Di Wills

Brand Update : Sunfeast enters noodles segment with Yippee

Sunfeast is on its way to become a megabrand. This challenger biscuit brand launched in 2003, within a span of 7 years, has presence in categories like biscuits,pasta and now in noodles. Sunfeast made its first brand extension in 2005 when it launched Sunfeast Pasta Treat and created the pasta category in the Indian market.

In September 2010 , the brand launched its noodles brand extension- Sunfeast Yippee. Indian noodles segment has now become a huge market worth Rs 1200 crore . Maggi is the market leader with a whopping 70% market share ( Business Standard). A huge market with one major market leader is definitely an attractive one. That is one of the reason why so many players have recently launched their brand in this segment.

Sunfeast ( ITC) is a worthy player to take on the might of Maggi. ITC is a company that is not averse to taking risk and have a huge cash reserve to fight a marketing war with Nestle.

The Sunfeast brand already has built up sufficient equity in the biscuit business with its high profile campaigns featuring Shah Rukh Khan . The brand also occupied good shelf space in most of the large retail formats . Another aspect of the brand was its penchant for launching a series of new products and flavors which helped gain lot of consumer liking in the biscuit business.

Looking at the strategy behind extending the biscuit brand into noodles, there are pros and cons that has to be noted. The major advantage for ITC in extending the Sunfeast brand is that it may have saved lot of money through this extension. Building a brand in a sensitive category like food will take lot of investment and time. Since Sunfeast is already in food business, it makes economic sense to launch noodles under this brand.

The disadvantage is the dilution of the equity of the brand in its core business- biscuits. Sunfeast is not now a biscuit brand but an umbrella brand endorsing many food items. Hence the personality of the brand has changed . This change has happened from 2005 itself when the brand launched the Pasta Treat.

In the branding of noodles, Sunfeast has adopted an endorsing structure where Sunfeast brand will endorse the Noodle brand "Yippee " . The look of the brand says that it is going to be positioned as a happy, vibrant, fun loving brand. I am yet to see any campaigns for this brand in any of the channels. Retail shops are displaying the brand with some POP promotions but not much on the message side.

Picture courtesy and an interesting take on the brand by Karthik - here

Related Post

Sunfeast

Candyman : Kuch Bhi Karega for Candyman

Brand : Candyman

Company : ITC

Ad Agency : Draft FCB Ulka

Brand Analysis Count : 462

Candyman is ITC's ambitious foray into the Rs 2300( approx) crore highly competitive Indian confectionery market. The brand which was launched in 2003 is fighting for its share in a unique way .

Candyman, as the name itself describe ,was born as a hard-boiled sugar candy product. The brand was launched first in fruit flavors - Fruitee Fun variant which came in banana, pinapple, orange and mango flavors.

Candyman was launched with a campaign featuring a naughty boy and a cartoon boy as the central characters. The campaigns revolved around the fight between the real and cartoon boys for Candyman.

Watch one campaign here : Pool Fight

There was a problem with the ads because there was a chance that the fight between the two boys would scare the primary audience (kids). Although the ads meant to portray friendly competition for Candyman, the scenes of the ad showed very bitter, deadly fights between the characters. For example , the ad where the boy trying to drown the cartoon character cannot be taken in a light spirit. Since the cartoon boy was perceived to be a representative of Candyman, the ads portrayed the brand in a negative light .

Soon the ads were changed to portray friendship between the cartoon character and the real boy. The brand realized the negativity of the first theme and corrected it in the following campaigns.

The brand was positioned as a candy/confectionery which is irresistible and adopted the tagline " Kuch Bhi Karega for Candyman " translated roughly to " Will Do Anything for Candyman ". The brand was targeting the kids (naughty types) who seek delightful candy experience.

Usually while choosing the brand name, one has to be careful not to choose names which restrict the brand's movement across categories/product lines. In the case of Candyman, the brand name obviously suggested that the product is a candy. Candy is a product form which belongs to hard-boiled confectionery. So theoretically, it would be difficult for Candyman to launch anything other than candy because of the association of brand name to the candy category.

But the brand defied that rule and launched a slew of flavors and variants that transcended the boundaries of candy and chocolate .

The strength of Candyman was its relentless innovation interms of flavors and variants. Some of the variants of Candyman is given below :

Candyman Natkhat Mango

Candyman Maha Mango

Candyman Echlairs

Candyman Mangolicks in 2007

Candyman Toffichoo Strawberry in 2009

Candyman Lacto Creme center in 2008

Candyman Butter Scotch licks

Candyman Choco Double.

These large number of choice together with the strong ITC distribution network gave Candyman enough room for growth.

Some of the campaigns for the variants was quite successful. One of them was the Natkhat Mango TVC which was well received by the viewers.

This is one candy brand that does not believe that it should only be a candy in its entire life. Thus came Candyman Echlairs and followed by Candyman Choco Double. These chocolate products directly competed with Cadbury Echlairs not only in the market but also through the campaigns.

Cadbury Echlair when released the campaign " Chocolate ka Sweet Bomb" , Candyman countered it with the Choco Double spoof . ChocoDouble came with the tagline - " No Waiting for Chocolating " taking on the Cadbury Dairy Milk Echlairs ' ads.

Candyman's variants have a different personality and slogans but also shares the common tagline. The large number of variants has its advantages and disadvantages. The advantage is that consumers ( kids) will be delighted with choices and there is always some excitement with the brand. The negative side is the proliferation of the product line extension can create challenges interms of brand promotion. At a given point of time, how will the brand manager allocate the promotional budget among these variants ? Which should be promoted more ?

To manage such large number of variants/flavors, Candyman is adopting a very smart brand-portfolio strategy. Currently the brand is using a strategy where Candyman will eventually become the endorser brand while there will be individual primary brands for various variants. For example in the packaging of Choco-Double Echlairs, Candyman is the endorser brand and Choco Double acts as the primary brand. Candyman brand name is displayed in small fonts while Choco-Double in larger fonts.

Candyman has the powerful backing of ITC's cash power and distribution strength. It has not yet being able to move into the top position of the confectionery market yet. But with the aggressive new product strategy together with high profile promotions make Candyman a brand to watch for.

Brand Update : Ranbir Kapoor is the New Cool Face of John Players

John Players has a new brand ambassador. The brand chose the current Bollywood hotshot Ranbir Kapoor as the new brand ambassador. Ranbir replaces Hrithik Roshan as the new face of cool. The brand is currently running a print/digital campaign featuring the new brand ambassador.

Hrithik had a tough run last year with most of the films ending up as flops. While Ranbir Kapoor is on a roll these days with plenty of hits and also critical acclaim for his roles. John Players want to cash in on the current success of Ranbir along with the " Cool " looks of the actor.

For a company like ITC which has plenty of cash flowing in to the kitty every year, changing brand ambassadors may not hurt very much. Hrithik and Ranbir are expensive assets and only a firm like ITC can afford to dump stars like Hrithik and opt for the current hotshot within a short span of time.

There is no doubt that Ranbir Kapoor makes an excellent choice for John Players. The actor has the cool looks and attitude and gels with the overall persona of the brand.

I feel that the brand is less aggressive on the promotion front. The brand's noise in the media is very less or rather goes unnoticed. Although some of the campaigns were good, the brand undertook sporadic bursts of campaigns. In that sense, the brand failed to capitalize on the power of the celebrity which endorsed the brand.

The brand is currently relying heavily on celebrity to stay ahead. In a sense, the brand has the tendency to fall into a celebrity trap. For ITC, the cost may not be an issue . But for the brand, it is suicidal to derive equity from an external source. The brand has a wonderful positioning of " Cool " quotient and it should try to like the Coolness to itself rather than rely on a secondary association. Parallel campaigns using other models or dress designs are necessary to derisk the over reliance on a celebrity.

Related Post

John Players

Brand Update : Vivel Extending to Fairness Cream

ITC's soap brand Vivel has launched its fairness cream extension in the Indian market. The brand has been launched in Kerala and is expected to offer stiff competition to the market leader Fair & Lovely.

Vivel's fairness variant is branded as Vivel Active Fair and comes in three SKUs - the 50 gm pack is launched at a price of Rs 70, 25 gm at Rs 38 and 9 gm sachet at Rs 5. The brand is running its launch

campaign with big splash in major newspapers . Vivel Active Fair is banking on its ingredients like vitamins, minerals and moisturizers along with SPF 15 sun protection rating.

In a direct challenge to Fair & Lovely, Vivel is selling its sachet at Rs 5 ( introductory offer) compared to FAL's Rs 7. Indian personal care market is driven by sachets and the Rs 5 price point will help Vivel to achieve the important customer trials. Rs 5 price point is also beneficial

to both customers and retailers because of the coinage factor. This pricing may force HUL to lower the price of FAL's sachet.The Indian Fairness Cream market is worth around Rs 1700 and growing at 15% .

ITC is making lot of headway in its personal care business. The brands like Fiama and Vivel has successfully made their mark in terms of brand visibility. Although the company may not be making money in the personal care business because of the heavy promotional investments, these brands have built a strong foundation that can fuel further growth.It is common for brands in the personal care business to go for brand extensions. Vivel is trying to transform itself to a personal care brand rather than just a soap brand.

It is interesting to see that the brand refrained from using celebrity to endorse the fairness cream. I wonder why ?

Related Brand

Vivel

Brand Update : Vivel & Fiama Di Wills

Its raining celebrities at ITC 's personal care brands. In a major marketing initiative, ITC has roped in two of the hottest bollywood stars to endorse its personal care brands. In my earlier post on Vivel Di Wills, I have expressed my confusion over managing Vivel Di Wills and Vivel.

The latest TVC surprisingly features a new campaign for Vivel featuring Kareena Kapoor endorsing Vivel ( and not Vivel Di Wills) . The positioning of Vivel is same as that of Vivel Di Wills. That makes me wonder again .....
Now the only difference may be is in the flavors . Vivel Di Wills may have some exotic flavors while Vivel comes in usual stuff like sandal ... ( I don't really know !).

Any how ITC has hell lot of cash and can afford to have as many experiments as they wish. It is we, the poor Professors, sweating before the students trying to explain the logic or lack of it .

In another campaign, ITC has introduced Deepika Padukone to endorse the premium personal care offering Fiama Di Wills.
These high profile campaigns especially the celebrities is sure to give HUL nightmares. The celebrities being used by almost all soap brands have hurt Lux the most.

Brand Update
Vivel Di Wills

Vivel Di Wills : Beauty with Confidence

Brand : Vivel Di Wills
Company : ITC
Agency : Law & Kenneth


Brand Analysis Count : 313

Shortly after launching the up-market personal care brand - Fiama Di Wills, ITC has launched another personal care brand - Vivel Di Wills. Not only that, another two brands has been launched - Vivel and Superia in close succession .

Vivel Di Wills can be termed as a brand for the middle class and priced well below Fiama Di Wills . Vivel Di Wills has been launched even before the brand Fiama Di Wills settled in the market. In a way ITC is flooding the personal care market with its brands.

Vivel Di Wills - as the name suggests shares the term ' Di Wills ' with Fiama and Essenza. Vivel Di Wills comes in two variants : Sheer Radiance and Sheer Creme. Sheer Radiance contains Olive Oil while Creme variant contains Shea Butter.
What differentiates Vivel Di Wills is the ingredient branded Actipro-N which was developed by ITC R & D team. Actipro -N nourishes, protects and hydrates the skin thus enhancing the beauty of the skin.
Vivel Di Wills comes in an attractive carton package with some elegant color scheme. The brand is priced at Rs 16 for 75 gm cake.

Now comes the interesting part. When I was shopping, the attractive packing and display of Vivel Di Wills prompted me to take one ( for my wife ) . But when I reached the section for soaps, I was surprised to see another set of soaps with the brand name Vivel . This was confusing to me and I thought that it was a fake brand taking advantage of Vivel Di Wills. On closer examination, I was surprised to find that Vivel also belong to ITC. Then I checked the price and it was less that Vivel Di Wills. The packaging was ordinary and there was even a sales promotion offer attached with the soap ( Price off) .

So there are two brands Vivel Di Wills and Vivel priced differently and even the brand elements are different. News reports say that Vivel has four variants : Satin soft, Young Glow, Ayurvedic Essence, Sandal Sparkle.

So the natural question is about the logic of these two brands with similar brand names launched simultaneously. In a press release available in the ITC portal, the category head Sandeep Kaul mentions that they are going to use price and positioning difference to separate the brands Fiama and Vivel Di Wills since Fiama also launched a soap recently.

But the question is with Vivel Di Wills and Vivel. I am a little confused but a parallel can be drawn between Vivel Di Wills, Vivel , Lux and Lux International. Lux International is positioned as a premium soap while Lux is a mass market one. ITC may be adopting the same strategy. ITC is looking at two segments within the medium priced soap category and using a small price differential, it is tapping customers who can pay a little more for extra benefits ( Masstige brand). The campaign for Vivel Di Wills will indirectly draw customers ( Value conscious ) towards Vivel.

Vivel Di Wills is being promoted using TVC and the message is that the lady is so beautiful that the husband does not notice any other ladies. My initial impression about the soap is positive and I find the fragrance refreshing and new. The brand name Vivel Di Wills is urban and will definitely appeal the educated urban consumers . The brand also has its advantage interms of the ingredients. Indian consumers will be impressed by the ingredients like Olive Oil, Active Clay, Shea butter which gives this brand a unique healthy natural perception.

The idea behind these fast launches is to provide a complete range of soap brands to the Indian consumer. ITC knew that it is a late entrant to the market. Time is too short for phased launches. Hence the strategy is to offer a full portfolio at one go and then try to manage the differences.

Miss Players : Play It Cool

Brand : Miss Players
Company : ITC
Agency : FCB- Ulka

Brand Analysis Count : 288

Miss Players is a new brand from ITC in the women's wear market. The Indian women's wear market is huge , estimated to be of size Rs 33000 crore. The market is dominated by unbranded products. This market is going to witness lot of branding activity with lot of global majors like Reebok, Levi's and Blackberry already making its presence in the market. Most of the major apparel brands like Allen Solly have women's apparel line.

The latest launch of Miss Players brand is aimed at capturing a fair share of this market which is estimated to be growing at 15%. Miss Players has strong association with John Players brand which was the ITC's first brand in the readymade category. John Players had a reasonable success in the market and Miss Players shares strong brand association with John Players by using the term " Players" . I liked the brand name because it retains the individuality at the same time derives an association with John Players with out diluting the positioning of the male brand.

Miss Players is targeting the young ladies and the brand comes with a variety of apparel and fashion accessories. Popular actress Amritha Arora is the face of the brand. The brand has set a price range of Rs 300-1000 thus making it a Masstige brand.
Although John Players and Miss Players are two different brands targeting two different consumer segments, both these brands share a common positioning strategy. Infact Miss Players have the same positioning of " Style with playful side " and uses the John Player's tagline " Play It Cool ".
But Miss Players have lot of challenges ahead. The main competition for this brand is from the hosts of unbranded readymade products in the market. The TG is not known to be brand conscious and more inclined to experiment with different styles . In this market, the major attributes is fashion and variety ahead of brand. Miss Players had done the right pricing by making the brand affordable and time will tell if Miss Players will be able to satisfy the fashion appetite of young girls.


Related Brand
John Players

Fiama Di Wills : Beautiful You Today , Tomorrow

Brand : Fiama Di Wills
Company : ITC
Agency : Law & Kenneth

Brand Analysis Count : 278

After the success of its super premium brand Essenza Di Wills, ITC has launched a new brand in the fiercely competitive Rs 2500 crore Indian branded shampoo market. The launch is significant since it marks the official entry of this FMCG giant into the mass personal care category.
Fiama Di Wills for sure is a premium brand but not in the super premium league of Essenza Di Wills.
Fiama Di Wills has entered the market with three variants

Every Day Mild : With Thyme and Juniper extracts
Aqua Balance :Moisturizing shampoo with Magnolia Blossoms and Watercress Extracts
Volume Boost : With Rosemary and Sage Extracts.

From the ingredients itself, we can see the positioning of this brand. Fiama Di Wills is positioned as a Shampoo which is a blend of Nature and Science. From the company press release, the brand boasts of the R&D from ITC Research center in collaboration with leading US based personal care research labs. The brand is trying to tap into the growing popularity of Natural Extracts and natural ingredients.
Fiama Di Wills is promoted with the tagline " Beautiful You Today , Tomorrow " . The brand is now promoted heavily through visual media

Watch the TVC Here : Fiama Di Wills

All though the tagline does not fully express the positioning of the brand, the ad throws certain light on the positioning strategy. Fiama is positioned as a Gentle Care shampoo that can be used everyday. Its gentle because it uses the natural extracts. The brand uses the sentence " Gentle Effective Care " to signify the positioning. I think the tagline " Beautiful you today tomorrow " signifies the longterm benefit of using this brand. How ever, the tagline and positioning is not a new idea since brands like Nivea and Garnier uses similar kind of positioning. The brand is also trying to differentiate on the basis of its packaging designed by International experts.

Fiama is priced at Rs 99 for 200 ml and Rs 54 for 100 ml which makes it a masstige brand. With the marketing muscle and distribution strength ITC aims to take on the market leader HUL at the premium segment first. With the heavy noise in the media, Fiama will get the attention of the Innovators and Early Adopters. Will it create a scare for HUL's Sunsilk is something to watchout for.

Related Brand
Essenza Di Wills

Brand Update : Bingo

According to today's Business Standard, Bingo has eaten into the market share of Lays. Six months into the launch, ITC has really broke into the stronghold of Lays. The report cite the clever marketing strategy and the localisation of flavors as the main factors that aided the success of Bingo.
Although it is too early to praise Bingo or ITC on their success, I feel that getting the brand to a market share of 16 % is something commendable. Bingo now aims for 25 % of the Rs 2000 crore branded snack market. The share of Lays have reduced from 65% to 45%.


The brand had made a base for itself. There are various factors that aided the success of Bingo.

High Decibel Advertising : Although I have reservations about the quality of ads, Bingo was able to capture the Share of Noise through its heavy spend. Helping that was the latest move of Lays to change the famous tagline to " Har Program ka Main Food"

Novelty Factor : The snack market is driven by impulse purchases and Bingo had the advantage of the ITC parentage that encouraged consumers to try out the product without much inhibition.

Regional Flavors : This is where Bingo beat Lays in their own game. Lays was the first to localise flavors but Bingo specialized on local flavors and the key differentiator was the Localized flavors.

Distribution strength : If you ask me which is the most critical success factor of Bingo, I would put the distribution strength as the numero uno. Go to any supermarket or kirana store, Bingo is highly visible. In India there is no company that can match the distribution strength of ITC and this has helped this new launch very much interms of Shelf Space and retailer support.

Having said that Lays cannot be written off. Whenever a new brand comes, the larger brands lose market share . Like wise the high profile launch of Bingo has eroded the market share of Lays but things can change very fast. Lays have already scaled up their marketing initiatives and new flavors are on the anvil. The brand also have came out with pack costing only Rs 3 ( sachetisation) to induce non users to try out the brand.

The war has started and for marketers and customers, its going to be a treat.

Related Brand
Bingo
Lays

Bingo : A Challenger Brand

Brand : Bingo
Company: ITC

Brand Count: 214

Bingo is ITC's challenge to the monopoly of Frito Lays. This March ,ITC launched Bingo in the highly fragmented Rs 4500-5000 crore ($1 Billion) snack food market.Indian snack food market is dominated by unorganised sector. The organised snack foods market is only Rs 2000 crore and is dominated by the iconic Lays brand with over 77% market share. Having tasted success in Biscuits, staples and Ready to eat market, Bingo will be another test for ITC's marketing muscle. It fights in this segment with none other than Pepsi.

Indian snack food market is divided into : Traditional Snacks ( bhujiya, Chanachur etc) Western Snacks and the newly created Finger snacks segments.
Bingo is entering both the potato and finger snacks market. According to the company press release, Bingo comes in 16 flavors. Its potato snack has 4 innovative variants taking into consideration the taste difference across Indian market. The Finger snacks line has six variants.The TVC's are now on air and the company intends to position this brand as a fun brand targeting at the youth. The brand tries to differentiate from Lays by focusing on innovation (in flavors). Snack foods : because of the low financial risk (low price) for the customer, new tastes will be a key in marketing success. Lays succeeded by offering great quality, variety and brand to reach the leadership position. Bingo it seems is following the leader.
The task is very tough for ITC to fight with Lays. The golden line is that the market is so large that every player will have a space provided, the brand keeps the promise. The high profile brand launch of Bingo will see the market expanding thus benefiting all the players . ITC is aiming at a 360 degree brand building effort to boost the new launch. The exit of Indian team from worldcup may force a re- look on the media strategy for this brand since the company was trying to leverage the worldcup fever in India.
The brand takes the tagline : No Confusion Great Combination. The brand is promoted through a series of funny ad which I feel is little too complicated. The ad tries to be funny but fails to make the audience laugh. The poor execution can create problems for the brand.
Watch the TVC here; Vango Pongo
The launch of Bingo is going to see a fight between two marketing giants in the Indian market.It will be a treat for marketers and consumers .. Bingo....

Source: itcportal.com

Brand Update : Sunfeast

In a unique marketing move, FMCG major ITC has launched a new range of Sunfeast Biscuits: Sunfeast Sachin's Fit Kit. The brand's uniqueness lies in the fact that first time in India a product is being co-created by the company and the brand ambassador. In a world cup Googly , Sunfeast has not only roped in Sachin as a brand ambassador but also bought in a variant of a different kind.

Sunfeast Sachin's Fit Kit is the first Indian brand where the celebrity has been actively involved in the product development. Sachin has shared his dietary regimen which has helped him to stay in top fitness for more than 17 years ,with the company and the product was developed taking inputs from the dietary regime. The new variant is branded as Sunfeast Sachin's Fit Kit.

Sachin's Fit Kit comes in two variants : Vitamin and Protein Enriched and Multi-Grain. The Vitamin and Protein biscuit has Vitamin B1 B2 B5,B6 & B12 in it. The Multi-Grain biscuits has 6 grains in it viz Barley,oats, raggi,corn and wheat. The range retails for Rs 5 for 75gms and Rs 10 for 100gms.
The brand is promoted by Sachin and TVC's are on air now .The brand uses the taglines " Ab Har Ghar mein Sachin" translated to "Sachin in everyhouse" and also " Sachin ne Banaya" translated to : " Made By Sachin". The ads are made by Prahlad Kakkar for Ulka. The TG as I infer from the TVC is kids. The rationale of the current high profile heavy investment product is the understanding that Indian consumers are getting more health conscious. According to media reports, a part of the sales revenue will go to Sachin as a Royalty apart from the fee for endorsement.
The ordinary range of Sunfeast is endorsed by ShahRukh Khan (Watch TVC Here).The brand is leaving no stones behind and Sachin and SRK endorsing the same brand gives it an Awesome leverage

Related Brand
Sunfeast

Source:itcportal,businessline