Pentonic Pens : Write the Future

Brand : Pentonic Pens
Company: Linc Pens
Brand Analysis Count: #619

Indian writing instrument industry is worth Rs 4000 crores and is characterized by competition from organized and unorganized players. Since there are no entry barriers, many brands are vying for market share. The market is price sensitive at the bottom, while premium pens are often considered accessories and dominated by global brands. 

Linc Pens is a strong player in this market. During 2020-21, the company felt that the growth was stagnating and required a boost in terms of a new product. The management wanted a product perceived as different from the rest, and Pentonic brand was born. The company designed the brand to be different through the form factor. The colour was black, and the pen was long and stylish. 

The major segments that use pens are the college and school-going students characterised by price sensitivity and weak brand consciousness. However, an interesting consumer behaviour element was that these consumers were careful while selecting pens for exams. There they could prefer a trusted brand. It was this segment that was attracted to the Pentonic brand. Since Linc was already established, stores' distribution and product placement was not an issue. The brand immediately took off and is now a bestselling brand in the Linc product portfolio. 

Although the brand's differentiation was black colour, the company expanded the portfolio by launching a sub-brand, Pentonic Frost. The brand's visibility at the retail store was also enhanced by the rotating dispenser, which was very visible and quickly caught the consumer's attention.

To further reinforce the brand's attractiveness towards the exam goers, the brand also ran a campaign called the exam goers exam warriors, again well received by the market.  

The writing instrument market is such that every design will be matched by the competitors unless protected; in no time, these pen designs are copied by the competitors, and the same happens with Pentonic. However, the brand made strong brand awareness in the Indian market, and ultimately brand strength matters most in this market. 

Pentonic story gives us the brand lesson on the importance of design as a key differentiator in a cluttered market. The design focus is slowly catching up in the Indian marketing scene, and consumers are to benefit the future through these well-designed products. 

Totem Pens : Carving Out a Segment

Brand : Totem
Company : Win Pens Pvt Ltd

Brand Analysis Count : # 518

Totem is an interesting brand. You may not have seen an ad of this pen but this pen is selling like hot cakes in various markets across India. Totem ballpoint pens are manufactured by Win Pens Pvt Ltd which is based in Culcutta. 

What is so special about Totem is that this simple pen effectively met  the need of the customers. Forget the fancy expensive pens or the highly advertised ones because many does not serve the basic function as effective as Totem. Many customers have realized that products like these perform much better than the high profile ones. 

Totem which is priced at Rs 3 is now one of the fast selling brands in the category. There is strong demand for this brand among students and also from office segment. The reason being the utility. Many pens in the sub Rs 10 category have serious quality issues. Most of the pens smudge , are not ergonomic and often the ink gets messy . I have seen many students (during their exams) carrying a piece of cloth to remove the smudge from their gel pens which messes up their answersheets. Many consumers say that products like Totem has more quality than its expensive counterparts. 

Brands like Totem virtually created a new segment of Rs 3 pens. Consumers ask for Rs 3 pens and many well known brands have started selling their products in this segment. The success of these products can be attributable to 

a) Value For Money

b) Utility

c) Better Performance

The Rs 3 category is now getting crowded with many brands entering the space. Totem has not invested in any brand building activities. Its playing the commodity game and soon can be outperformed by more established players. The company will be losing a big opportunity if its not able to capitalize on the current demand. Right now consumers are not asking for specific brand in this category and its a matter of concern for brands like Totem. Brands like Nataraj, Linc etc are capitalizing on their brand's awareness to make their way into this high volume category and for Totem, its losing an opportunity to build a brand .