Veeba : Aaj Kya Khaoge

Brand: Veeba
Company: Veeba Food Service

Brand Analysis Count: # 581

Veeba is an excellent example of  forward integration. The company which is one of the major suppliers of salad dressings and sauces deciding to enter into consumer retail. The company is a major supplier for brands like KFC. 

In 2015, the company decided to enter into the consumer retailing of its wide range of sauces, dressings etc and in December 2107, Veeba made an aggressive marketing campaign across the various media.

 Indian food industry is worth $48 billion (source: Livemint) and is witnessing a lot of action owing to the changing demographic profile and a shift in consumer behavior. The relevance of a brand like Veeba is enhanced because of the shift in consumer behavior. According to this interesting piece from Best Media, Indian consumers are becoming foodies. Not only that there is a trend of experimental cooking at home but in that consumers look for convenience. 

The interest in the food is not new in the Indian market. However, we are also seeing an influence of West in the food habits which is also reflected in the home cooking part. Veeba tries to capitalize on this trend and one of the news report calls the products of Veeba as " enabler" which is a very good description of the brand. 

The brand campaign by Veeba correctly captures the value proposition of the brand. 

The ad highlights two main value proposition of Veeba - Convenience and Variety. The brand has the tagline " Aaj Kya Khaoge " which translates to  " What will you eat today " gels well with the brand's value proposition. 

  I feel that as a brand, Veeba has hit the right notes to capture the attention of the consumers. The brand is also priced quite competently and is available in many supermarkets although the distribution is yet to reach its required intensity at least in my city ( Cochin). 

The brand's major challenge is competition. It is interesting that the owners of Veeba created the brand Fun Foods which was sold to the German company Oetker which is also in the same line of business. If you go to a supermarket, we can see a lot of brands jostling for space in this category. While Veeba has essentially created an attractive value proposition and brand awareness, the sustainability of this will be crucial to brand's success in future. 

Kosh : Keep Your Tummy Happy and Healthy

Brand: Kosh
Company: Future Consumer

Brand Analysis Count: # 571

Kosh is the new brand launch from Future Consumer Ltd. Kosh is oats brand from the company intending to ride the " healthy food" wave. Kosh is trying plug a gap in the Indian market which is in look out for healthy food alternatives. 

Kosh comes in four variants - Instant Oats, Broken Oats, Oats Atta, Wheat+Atta. 

Indian oats market is worth around Rs 350-400 crore. The oats market is expected to grow further owing to the consumer trend towards healthy food. For anyone who is into health, oats have now become a " go to" food. 

The current oats brands come only in one form which different flavors. Kosh has brought in different forms of the grain that will increase the usage situations. According to reports, currently, oats is used primarily as a breakfast product. With multiple product forms like atta, broken oats etc, there is more scope for usage of this grain. Kishore Biyani wants to make oats the third preferred grain in India. 

If you have observed, the atta ( wheat flour) market in India is witnessing a shift towards healthy food trend. Aashirvaad, the market leader in the organized atta market had launched healthy atta variants under it. The organized atta market in India is worth Rs 3500 crore while the unorganized market is worth a whopping Rs 30,000 crore. 

Kosh expects to carve a slice of these market with its healthy positioning. There is a very strong perception among Indian consumers that oats are healthy. With a wide range of product forms, Kosh is expecting a faster adoption and more usage from the consumers. 

As per the reports, Kosh will be a private label sold through the extensive Future Group retail chain. The brand is already making a lot of noise in the media. The campaigns are highlighting three aspects of the products

a) the versatility of product with reference to the form

b) the health factor

c) the taste. 

Watch the campaign - Kosh Home, Kosh Office 

In the pricing front, Kosh Oats is priced at par with the competing brands. The Oats Atta is priced at Rs 170/kg which is much higher than the ordinary atta ( Aashirvaad costs around  Rs 50). However, for the health conscious (not price conscious), the pricing may not be a deciding factor. 

It's obvious that the product is going to get competition soon. This is a product that can easily be copied and if the product adoption is healthy, then competitors would jump in pretty fast. Till that time, Kosh can reap the first-mover advantage. 

Britannia Good Day : Har Cookie Mein Kayi Smiles

Brand: Good Day
Company: Britannia

Brand Analysis Count: # 561

Good Day is an interesting brand. Launched in 1987, the brand had come a long way. The brand was launched by Britannia when it identified a gap between the glucose biscuit category and cream-biscuit category. According to a report in Business Line, the company felt that customers want an indulgence product which they can consume during tea-time. The company thus pioneered the "Cookie" category in India by positioning Good Day just above the glucose biscuits. The  new product was different from the glucose biscuits by the inclusion of berries and dry fruits. 

The Indian biscuit market is worth Rs 25,000 crore and the cookie is the fastest growing category in the industry. According to ET and Business Standard, the cookie category is worth around Rs 6000 crore. Good Day is leading the category with around 30% market share. Parle and Sunfeast are close followers with a share of 27 % and 25% respectively.

Good Day, which created the cookie market at one time enjoyed more than 70% share in the market. The decline is attributed to the competition it faced from Parle and Sunfeast. 

Good Day as a brand was promoted on the basis of the happiness platform. The brand had the very famous tagline " Have a Good Day " which was reinforced by some very good campaigns. 

Watch the earlier campaign of Good Day: Campaign 1, Campaign 2

According to news reports, the core philosophy of Good Day is happiness and optimism. The brand has been consistent on the positioning platform since launch. 

2015 saw a relaunch of the brand. The brand has been suffering from the onslaught of ITC's Sunfeast. Sunfeast virtually changed the face of the biscuit market. Sunfeast brought lot of energy to the biscuit market with lot of new launches and varieties. 

Britannia is now responding by elevating Good Day into an umbrella brand with lot of new varieties and sub-brands. For example the Chunkies is a premium cookie brand launched as a sub-brand of Good Day, endorsed by Deepika Padukone. 

During the relaunch, Good Day also have changed the tagline to " Har Cookie mein kayi smiles " roughly meaning - every cookie has many smiles. The brand is reinforcing its happiness positioning through the packaging also. Good Day now has put a smile into the packs and is now selling the curved lines of the biscuits as smiles. 

Watch the ad here : Smile Good Day

The new avatar of  Good Day is a smart move by Britannia. The brand is not complacent in the face of competition. How ever, the brand could have retained the tagline " Have a Good Day " . The original campaign is so powerful and popular, Good Day has virtually let go a very powerful brand element.

Brand Update : Alia Bhatt to Perk Up Cadbury Perk

Cadbury Perk is a confused brand. Perk came into limelight with an epic fight between KitKat and Perk. Then both these brands went to two trajectories. While KitKat was able to find a direction in terms of positioning , Perk was totally a confused brand. Nestle then launched Munch to fight Perk. Perk kept on experimenting with advertising themes and positioning and still has not found its mojo. 

Really I miss the magic of the launch campaigns of Perk . From this classic ad, the brand went to meaningless campaigns and later somewhat settled into its glucose energy focus. While KitKat focused on Have a Break positioning, Perk was no where in the picture.

Now Perk is again trying a new positioning featuring the Bollywood star Alia Bhatt.  The brand is running the campaign featuring the new celebrity endorser. 

Watch the ad here : Alia Bhatt Perk

Along with the new ad, Perk now has a new tagline " Jiyo Lightum Light"  which probably means to live life freely. 

From the ad, I have a feeling that the campaign was created around the celebrity rather than the brand. The thinking would be like , let us make an ad that fits Alia Bhatt ! 

My feeling is that Perk is struggling to find the right positioning. The new positioning lacks a connect with the product and the practical joke theme and the bubbly girl character has been heavily used by many brands in the past. 

Its sad to see the standards of the Perk's ads go down compared to the earlier ones ( featuring Preity Zinta). 

Brand Update : Sunfeast Brand Architecture

Launched in 2003, Sunfeast has come a long way. The brand has become an umbrella brand endorsing a wide range of biscuit and other products from the ITC stable. It is interesting to see the brand architecture of Sunfeast.

Brand Architecture refers to the strategy in which the company decides on how to use the brand elements and how these elements are shared across products. So Sunfeast's brand architecture refers to the strategy on the usage of Sunfeast brand elements across various products.

ITC has used Sunfeast as an Umbrella ( Family ) brand name for biscuit and snack products from its stable. Sunfeast endorses the following products - biscuits, noodles and pasta. 

Within each category, the brand architecture of Sunfeast is interesting.

According to the brand's website, ITC has divided the biscuits into four sub-categories - Cookies, Cream based biscuits and  Light and Fun biscuits and Healthy biscuits.

In the brand architecture , the company has used sub-brands for various types of products .

In the cookie sub-category, Sunfeast has following sub-brands - Delishus, Special Cookies and Mom's Magic . 

In the healthy biscuits sub-category, Sunfeast has Farmlite, Marie Lite, Glucose and Milky Magic sub-brands.

In the cream biscuit sub-category, Sunfeast has Dark Fantasy,  Bounce , Bourbon Bliss and Dream Cream  sub-brands.

In the light and fun biscuit sub-category, Sunfeast has Sweet'N'Salt, Nice and Snacky sub-brands.

Within the Dark Fantasy brand, there are three modifier brands - Choco Meltz and Choco Fills and Luxuria.

Besides the biscuit category, Sunfeast is also extended to Noodles and Pasta . For noodles category, Sunfeast uses Yippee  sub-brand and for pasta, it has Pasta Treat sub-brand. 

Recently Sunfeast launched a competitor for Choco Pie in the form of  Yumfills which is not a biscuit but a cream filled cake. 

It is interesting that ITC is investing in not only Sunfeast but its sub-brands because it has lot of cash to spend. These sub-brands are differentiated through packaging and other brand elements like color. 

In this brand architecture, the parent brand  Sunfeast is present as a logo in most of the products. In all the packaging and brand related communication, the primary driver is the sub-brand. ITC expects that over a period of time, these sub-brands will acquire equity and Sunfeast would just be a token endorser. 

Brand Wars : Perk Vs Munch

Its been a long time since Indian advertisement world saw a humorous fight between the brands. There has been high profile competitive wars between the brands like Horlicks Vs Complan, Vim Vs Dettol, Dettol Vs Lifebuoy, Pepsodent Vs Colgate etc but these were serious fights. 

Recently the new war started between the arch rivals Perk and Munch. These brands were keeping different paths between each other for quite some time. Both were trying to position themselves on different attributes ; Perk focusing on the glucose content while Munch was focusing on the crunchier proposition. However, Perk decided to poke Munch by launching the first TVC featuring the son - Monu leaving home because his father gave the bigger, heavier Perk to his brother Sonu.

Watch the TVC here : Perk Monu

Not to be left behind, Munch countered with another TVC which features Sonu leaving the father because he gave the tastier Munch to the brother Monu.

Watch the TVC : Munch Sonu

The Perk TVC was hilarious with the brand trying to outsmart Munch by talking about the difference of 1 wafer and 5.5 grams with the Perk. 

Munch however tried to downplay the grammage comparison by focusing on the taste. The brand humorously counter's Perk's claim by stating that chocolates are eaten for taste and not weight. While this argument is weak counter for Perk's claim, what saves Munch was the humour and the instant fight back to Perk's offensive.

 Had Munch not reacted , Perk could have used the "high grammage " value for money proposition  very effectively 

Munch was recently investing heavily in the promotion by taking in cricketer Virat Kohli as the  brand ambassador . Perk was struggling with the positioning proposition and was in my opinion had a weaker platform based on the glucose content. Perk was trying the break away from that weaker spot by launching an offensive against Munch.

With the two brand's paths crossing now, it will be a interesting space to watch for.

Read more brand war
Brand war : Sensitive Toothpaste
Brand war : Colgate Vs Pepsodent

Britannia NutriChoice : Tasty Health Biscuits

Brand : NutriChoice
Company : Britannia

Brand Analysis Count : # 537

NutriChoice ,which was launched in the nineties, is leading the Briatannia's efforts to create a new position of health in the biscuit market. The brand is now worth more than Rs 280 crore . The health and nutrition based biscuit segment in the Indian market is now worth around Rs 500-600 crore and growing at a faster rate ( Business Standard).

NutriChoice although launched in the nineties had its graph shooting up after the relaunch in 2006. The relaunch coincided with the general trend of the market moving towards healthy foods. The brand is credited with the creation of a healthy biscuit segment in the market. 

The success of this brand can be attributed to the timing, persistence and constant improvement. The brand went for a change in the packaging along with the rebranding which made the brand look more up-market and attractive.

Secondly the brand constantly launched relevant variants to keep the interest level high. In 2008, NutriChoice launched 5 Grain biscuits which really caught the fancy of the health conscious consumers. It was then followed by high fibre digestive crackers. 2010 saw the launch of diabetic- friendly NutriChoice variant which really became a hit in the market. These initative saw the brand grow from around Rs 190 in 2010-11 to Rs 280 in 2011-12. 

NutriChoice's positioning was purely based on the health platform. The brand considered itself a cursader for healthy lifestyle. The brand's message was conveyed not only through advertising but also through many innovative below-the-line activities. The brand pioneered India's first health social networking site iHealthU.It also partnered with many agencies in conducting events which promoted healthy lifestyle. The brand had adopted the slogan of a Honestly Good Biscuit which cared for your health. 

The basic premise of the brand is to provide a healthy alternative to snacks. NutriChoice  at a point had Rahul Dravid endorsing it. 

Watch some of the campaigns here : NutriChoice 1

This season, the brand has comeout with a new campaign which is very interesting. In Advertising classrooms, we teach the concept called Two- sided arguments as a message strategy. This is where the brand talks about both the positives and negatives to the consumer. The latest NutriChoice ad is a typical two-sided message strategy executed perfectly.

The brand is now comparing itself with the alternatives like Brown Bread and Pizza or a Salad and Doughnut

The brand says it may not be as healthy as a large bowl of salad but definitely more healthy than a  chocolate doughnut, but the brand has come half-way so asks the consumer to do their part.

I find the ad extremely well executed and more importantly honest.The message is simple and drives home the point that NutriChoice is a tasty alternative to junk foods. 

NutriChoice's success has prompted many players like McVities and Horlicks to enter the market but the distribution strength and the brand's equity has so far stonewalled the attack on this brand. 

Sunfeast Dark Fantasy : Escape into One

Brand : Dark Fantasy
Company : ITC

Brand Analysis : 529

Sunfeast Dark Fantasy is the story of a brand which started its journey as a sub-brand and later acquired the status of a standalone brand. ITC forayed into the  biscuit market in 2003 and Sunfeast Dark Fantasy was launched in 2005. It was only after four years, that ITC thought of taking the brand to the next level.

Dark Fantasy's success can be attributed to the careful detail with which the brand was built by ITC. ITC took a risk in positioning Dark Fantasy as a premium biscuit brand. The premium space was vacant in the Indian market and marketers was unsure how consumers would react to a premium biscuit offering. 

To do this, Sunfeast tried to build the brand among emotional platform taking on the proposition of   ' Indulgence'. So here is a biscuit which would appeal to your sensuous self and take you through an experience of indulgence. It was a risky proposition and ITC backed the theme through some heavy campaigns. 

The brand had the tagline " Pure Indulgence " when it was launched. The USP was the packaging. Dark Fantasy in a way assured in a new wave of packaging in the biscuit market. The bold use of colors and calligraphy supplemented the brand's positioning as a premium biscuit. Later the tagline was changed to " Escape into One ". Dark Fantasy had twin packaging - there is an outer cardboard box and individual choco fills had wrapper packaging. That gave the brand a premium feel.

Watch the ad here : Dark Fantasy 

Rather than restricting itself as a premium biscuit, Sunfeast Dark Fantasy tried to create a space for itself by launching a new variety called Choco fills. Choco Fills are essentially biscuits with   chocolate filled inside. Although these types of biscuits were available, through smart packaging, Dark Fantasy brought lot of interest into this category. Now choco-fills are very popular that competitors like Parle had to launch a new brand in this category.

Buoyed with the customer response to Choco Fills, Sunfeast has extended this packaging strategy to its Cookie category by launching Delishus brand of cookies.
Dark Fantasy can be termed as a packaging success story. The brand has showcased the power of packaging and its influence in the positioning and brand image. Its not the first time that ITC has leveraged the power of packaging , it had tasted success in the FMCG category with Fiama and Vivel which differentiated  through smart packaging..The success of Dark Fantasy has created a freshness wave in the biscuit category with lot of colors and forms emerging from the leading brands. For consumers, shopping for biscuits is becoming  a delightful experience.  

MeriiBoy Ice cream : Fighting Frozen Desserts

Brand : MeriiBoy
Company : Cousin's Group

Brand Analysis Count : 524

MeriiBoy is a brand from my home state Kerala. The brand is an interesting marketing story because it virtually changed the perception about ice-creams in the consumer's mind to a certain extent. The brand was created in 2003 as a part of the diversification of the parent group which was in the plastic moulding business.

MeriiBoy is interesting because it is on a task of educating the consumers about " real" ice-cream. The brand is positioned on the fact that it is made of pure milk and hence it is THE ice- cream. Most of the brands that is perceived to be ice-creams are " Frozen Desserts ". 

So what is the difference between Frozen Dessert and Ice Cream.

According to Prevention of Food  Adulteration Rule 1955 , Ice-cream is a product which contains not less than 10% of milk fat while Frozen Dessert contains vegetable fat ( source Business Line)

Many so called ice-cream brands are selling frozen desserts in the pretext of ice-creams because of the perception factor. No frozen dessert brands have advertised themselves as a part of the frozen dessert category and played on the consumer's inclusion of frozen desserts as a part of the ice-cream category. And till brands like MeriiBoy began to advertise the difference between the ice-creams and frozen desserts, consumers were not much bothered since these tasted quite similar .  

What Meriiboy has done was to run campaigns not only highlighting the difference between these two products and also subtly hinting that frozen desserts are less healthy than ice-creams since it contains vegetable oil (fat). Many frozen dessert's marketers has since then objected to this pitch with complaints to ASCI. 

However, the campaign has  created lot of buzz in the consumer's mind. MeriiBoy succeeded in creating a space in the consumer's mind as a brand which is " real" ice-cream . Ofcourse brands like Amul also was in the fore-front in creating the perception of " real ice-cream" . Infact Amul ice-cream's tagline itself is " Real Milk, Real Ice-cream". But in terms of share of voice, MeriiBoy has been quite vocal about the claim of being a real ice-cream.

Will this strategy work in the long term ? 

Having the positioning of  " real ice-cream " is a credible proposition now since not many brands now can claim that positioning. The task is to convert the awareness generated by the campaigns to real sales. This can be done only with a strong distribution back-end. Now although MeriiBoy has a presence in major shopping centres, it has not been able to built strong dealer network in the state. Given a choice between a frozen dessert and ice-cream, my hunch is that consumers will prefer an ice-cream. But the brand ought to be available to give that choice. That is not an easy task for a small brand like MeriiBoy. 

Brand Update : Maggi's 2 Minute Mein Khushiyam With BigB

Maggi , which created the noodles category in India has now none other than Amitabh Bachchan as its brand ambassador. The brand is being endorsed by a celebrity for the first time in its history. And Big B is an intriguing choice for a brand which is most patronized by young children.

Maggi holds a commanding position in the Noodles Segment with over 60% market share. Off late, the brand is facing competition from brands like Horlicks, TopRamen Sunfeast Yippie etc. And further the brand is feeling a disconnect with the new generation customers who now have more choices for indulgence other than noodles. Maggi now faces not only brand competition but also industry competition from similar products like Pizzas. Even fast food joints are taking away consumers from the brand. At this point , the brand needs to stay relevant to the consumers since consumers have a wider choice of indulgence.

Maggi's choice of Big B as the brand ambassador is little puzzling. Amitabh Bachchan as a celebrity commands immense respect among the audiences. He is an amazing story teller and has unmatched screen presence and Maggi wants to build more authenticity through his endorsement. The new campaign featuring Big B is an extension of the highly successful Me and Meri Maggi theme where the brand tried to crowdsource stories of customer experience with Maggi. 

The campaign brought back many segments of consumers who moved away from the brand since they have grown up. The brand again brought back focus on itself and its heritage and the USP of 2 minutes. The campaign in a way was the counter strike against the competitor's focus on health and nutrition.

Big B was introduced as a story teller who narrates the various stories supplied by the consumers through the various touchpoints created by the brand. The brand is running a campaign featuring this stories.

Watch the ads Here

The ads focus on the ease of cooking  ( convenience) and the happiness thereby attempting to take the consumer's focus away from the health platform adopted by Horlicks, Sunfeast Yippie etc. Sunfeast has roped in Saina Nehwal as its endorser.

The brand has a new slogan " 2 minute mein Khushiyan " . It is interesting to note that the brand has brought back the 2 minutes proposition after a long time. 

Although Amitabh Bachchan is a master story teller, I find some how a disconnect between the brand and the celebrity. The thought is that  " he is not the right person to endorse the brand". This is despite the fact that he commands respect from across age groups.

Having said that the presence of the powerful celebrity along with the smart collection of real life stories of brand consumption adds a big boost to this brand. The brand exactly needs such a boost at this point of its life cycle. The problem with such heritage brand is that over the period of time, the communication becomes boring. Booster shots like these will again revive the energy levels for the brand to move and face competition head on.

Related brand

Maggi 

Best Marketing Practice : Uncle John's iDrive

It feels good when a brand innovates on an idea that benefits not only the brand but also the community. One such innovation is the children's park which was created by Cochin ( Kerala) based ice-cream brand Uncle John. Uncle John is a famous local brand of ice-creams marketed by M/S Jojo Frozen Foods Pvt Ltd. The brand name is coined from the name of its founder MC John.

Uncle John's I-Drive is a small children's park located near the NH Byepass at Cochin. Cochin which is the business capital of Kerala only has two well maintained parks for the residents. Both these parks are located in the heart of the city which makes it difficult to reach thanks to the heavy traffic. The launch of this small park which is away from the traffic of the city has proved to be a big boon to Cochinites. The park is modeled as a traffic park for kids with cycles, battery operated cars etc and other standard outdoor plays like slides, see-saw etc.

Pic Courtesy : The Hindu

What is interesting is that the whole concept of the park is ideated and executed by the brand. According to reports, the park is the idea of Mr.Joseph Simon who is a Director at the company which owns the brand. Another interesting fact is that the park charges Rs 25 as the entry fee ( per person) and the users can purchase ice-creams for that amount. The park already is a big hit among the residents of Cochin.

This park  is a classic case of smart marketing practice where the brand takes an initiative to offer something that is useful for the community ( also the target market) at the same time benefiting itself in the process. The investment of the park is huge but it is going to benefit the brand in the long-term. The brand through this idea is able to attract the TG and also makes them experience the products and at the same time provides enjoyment to them. This is a classic case of experiential marketing. 

However, the brand despite being innovative in the concept somehow was not aggressive in promoting its itself  in the park. Except for a hoarding there is not much OOH media inside the park that enhances the brand's visibility. In a typical Sunday, around 700 families visit the park and that is an audience a brand will die for.  There is lot of scope for innovation for the brand inside the park.Hope that the brand is able to sustain the park and gain its true return in terms of brand equity. The brand could have done lot of things inside the park that will enhance the brand's awareness and equity like

• Events
• Memorabilia
• Merchandise
• Contests

In the long term factors like safety, new games/rides, courteous staff, parking facilities, support of the corporation authorities will play a critical role in the success of this unique idea.

Brand Update : Lays Wants to Make Your Moment Magical

This year, Pepsico has brought about another positioning change in its most successful snack brand- Lays. The brand  never really found a sustainable positioning platform ever since it ditched its " No One Can Eat Just One " tagline. The last tagline of the brand was " Be Dillogical " which was introduced in 2009. So for around two years, the brand managers tolerated the positioning. 

This year, the brand decided to experiment yet again with the tagline , bringing in the new one -  "Pal Banaye Magical " meaning " Making Moments Magical ". The brand is running the new campaign featuring the brand ambassador Saif Ali Khan.

Watch the ad here : Lays Pal Banaye Magical

The ad follows the usual theme of group of friends or protogonist ( disappointed because of  cancellation of some event, boredom, etc)  and how brands liven their moments. The idea ( theme) is not at all new and has been used by brands across the world. Recently Titan Raaga used similar theme using Katrina Kaif , Tic Tac also used similar theme and Nano has used somewhat similar idea for their new positioning effort. The expectation of something different was not met by Lays in the current campaign.

Regarding the tagline " Pal Banaye Magical " sounds good and the creatives can work on this theme with a variety of stories. But I would say that it never comes anyway near to the brand's original tagline.And these frequent changes in the positioning doesn't augur well for the brand's overall strength. 

The brand which started its journey by positioning on taste later moved on to occasion based positioning ( har program ka main food) then moved to a higher attribute like Dillogical and then finally to celebrate friendship and togetherness. How ever in the execution front, the brand was not able to bring in any magic to these concepts.

On the other marketing practices, Lays innovated on its range of flavors using customer co-creation. Through a nationwide campaign , the brand solicited ideas of new flavors from the consumers and was able to create lot of buzz in the market. This move also gave the brand lot of innovative flavors to work upon, engage with the customers and also strengthen one of its core attributes - taste and flavors. The move was the blunt or in other words establish points-of-parity with its competitor - Bingo. ITC's Bingo was highlighting its " variety of flavors "  as its USP. Through the co-creation campaign, Lays was able to convince the customers that it is able to innovate on flavors too.

Related Brand

Lays : No one can eat just one

Brand Update : Lays Dillogical

Brand Update : Cadbury Eclairs Moves Up the Value Chain

2011 was an eventful year for Cadbury's Eclairs. The year saw the brand trying to move up the value chain by launching a new variant Cadbury Rich Brownie Eclairs. The move is significant because the brand has done an upward line stretch since the new variant is priced at Rs 2/-.

Cadbury's Rich Brownie variant is a significant move in the Rs 950 crore candy market where the most popular price point is Rs 1/- and  50 paise. The marketers were reeling under margin pressure because of a rise in the input costs at one hand and the price sensitive consumers at the other end. The problem was aggravated by the price competition from Nestle and local brands. Cadbury's still hold market leadership in value terms in this market while losing out the volume leadership to Nestle.

2011 also saw some changes in the positioning of Cadbury's Eclairs. The brand which earlier had the positioning of Doob le Zara ( which meant- immerse in taste) changed the tagline to "Get Lost".

Watch the ad here : Get Lost 
Cadbury's launched the Rich variant with the positioning of Chocolate Fountain. The brand adapted this from the earlier campaigns of Cadbury's Dairy Milk Eclairs' Chocolate Bomb ads. Instead of the heads exploding as bombs, in the Rich variant's ads, the heads explodes into fountains.

Watch the ad here : Cadbury's Rich Eclairs

Since the brand is priced high, the target market for this variant is older customers- the teens and youngsters.

While the new variant is banking on the chocolate fountain, the original Cadbury's Eclairs is experimenting with the " Lost in Taste " proposition. The creative brains finally came up with the tagline " Get Lost". For the first time , a brand is telling the customers to " Get Lost ".  May be the creative guys told the client  to " Get Lost " and client mistook it for the tagline and approved it !
The new tagline is far below the average creative standards for the reason that another brand from the same company i.e 5 Star is having the same positioning. It is common sense that it is not advisable for two brands from the same company to have same positioning. Positioning has to be unique and should not be shared unless it is a branded house. The entire campaign has a negative tone coupled with the tagline which itself is negative.
According to newsreports, the Rich Brownie variant wants to create a space for itself in the market which will convince the customer to pay higher price for the new variant.
Although nobody will have any doubts regarding the quality of these products, the campaigns for these two variants does not match the brand's real worth. Cadbury's have always known for its breakthrough campaigns. The recent ads for Silk, Shots , CDM all were of high quality creative executions. However, the ads for the eclairs does not match the standards of its siblings. What difference is there between the Chocolate Bomb and Chocolate Fountain  ? What difference is there between 5 Star and Get Lost campaigns ? Rather these come across as lazy cut-copy works.

Related Brand
Cadbury Eclairs

Stop Not : Whatever Happens !

Brand : Stop Not
Company : Perfetti van Melle

Brand Analysis Count : # 505

Perfetti Van Melle ( PVM) the leader in the Indian confectionery market and a master marketer who built brands like Alpenliebe, Centerfresh etc has ventured into Indian snacks market. In its biggest diversification, PVM launched its first brand Stop Not in the Indian market. 

Indian snacks market has been a lucrative market thanks to the impulsive great Indian middleclass. Indian consumers has always pampered themselves with  homemade snacks and marketers lured them to switched to packaged snacks. ET has pegged the Indian snack market at Rs 12000 crore ( source) and Hindu Business line puts a figure of  Rs 3000 crore for the packaged snack market . The market is highly competitive and has seen many brands burning out because of intense competition. 

Stop Not is launched in two formats - Stop Not FOFS - which is a filled snack and Stop Not GOLZ which is in the form of rings.The product is made for India using rice and wheat flour and comes in Indian flavors like Yummy Tomato, Khatti Meethi, Spicy South etc.

The main differentiator for  the brand is its packaging and product attribute of   "filled and not fried ". The packaging really is clutter-breaking and gives lot of visibility to the brand.The packaging can also repel many  consumers. The brand has tried to emulate the packaging strategy adopted by Hippo brand of snacks.

Naturally a product launch from a company like PVM evokes lot of interest among the marketers. Marketing enthusiasts look forwards to some clutter-breaking campaigns from a star marketer like PVM. 

Stop Not brand is currently running its launch campaign for its GOLZ variant.

Watch the ad here : Stop Not Golz

The launch ad is nothing but a complete letdown from PVM. Nothing is new in the ad that will create any meaningful impact for the brand. The concept of " taste to die for " has been raped many times by many brands. Wonder why PVM chose to air such a commoditized idea  as its launch campaign.

Stop Not has chosen the tagline " Whatever Happens " relating to addiction to taste. It is interesting to note that the brand is trying to take the earlier positioning - " No one can eat just one " of Lays. Lays had discarded this position and Stop Not is trying to capture that vacant space. But the creative was a big letdown in this regard . 

The clutter-breaking packaging may induce lot of trials by the consumers but the sad fact is that the brand campaign has failed to create any excitement about the brand. Let us wait and see " What ever that happens " to the brand.

McCain : Fresh Banega , Baat Banegi

Corporate Brand : McCain
Company : McCain Foods India Ltd

Brand Analysis Count : # 495

McCain is one of the World's largest frozen foods manufacturers. This Canadian giant is known for its potato based frozen foods. McCain is a leading supplier of potato based items like French fries to leading quick service restaurants like McDonald. This giant has big plans for India.

McCain came to India in 1998. The brand primarily set up shop in India to cater to the  requirement of its major customer- McDonald's. The company started with the import of potato based products later commissioned its first production plant in India in 2007.

Frozen foods is a category in nascent stage in India.The category is now worth Rs 1000 crore including B2B segment. Bulk of this business is contributed by B2B segment which consists of restaurants and fast food joints. Slowly the B2C category is growing and McCain is making all out efforts to tap this segment.

Frozen foods has low penetration due to many reasons. Firstly the consumers are not open to the idea of frozen foods yet. Another major impediment to the growth of this category is the distribution inefficiencies. The lack of freezer space at retailers, supply chain issues , retailer reluctance to stock this product category has created huge issues for marketers trying to create this category. How ever things have changed. Consumers have started to use frozen foods and the presence of large retailers gave the much required supply chain support to this category.

Although McCain started selling its branded products in India since 1998, the effort was largely restricted to BTL activities. The brands like Smiles existed in the market for long but there was not much promotions for the brands. 

It was in 2011 that McCain launched its first TVC in India. 

Watch the TVC here : McCain 

The first commercial set in a typical modern Indian household is aimed at introducing the brand to Indian consumers . The brand did certain research on Indian consumer's mindset regarding  frozen foods found that consumers doubted the freshness of such frozen foods ( common sense !). Frozen foods were often viewed by consumers as 'Old ' stale foods. The brand also found that this impression changed after they tried out these products. So the challenge was to convince the non-users about "freshness " of frozen foods. 

It is a Herculean task for marketers to convince customers that Frozen foods are Fresh.The first ad successfully managed the difficult task of connecting the two attributes which are poles apart - Frozen & Fresh in a very subtle but effective manner. The ad makers used a story telling approach and by including the entire family unit in the ad addressed the concerns of all stakeholders of the family. 

The brand has the tagline " Fresh Banega , Baat Banegi " which emphasis on the freshness aspect. 

Although McCain's competency is in potato based products, the brand has tried to cater to the local tastes of Indian consumers. Its product range includes Indian dishes like Aaloo Tikka etc.The brand surprised the Indian market by introducing Frozen Idli which can be cooked within 3 minutes. The product is still in the market testing phase. The company has now focused on the snack food market and once the consumers are opened to this idea of frozen foods, more products like frozen meals will follow.

One of the best practice of McCain is its keen understanding of Indian consumers. The brand spent lot of time in understanding the market before entering the consumer segment. It strengthened its distribution and ensured retailer support before launching its promotions. The brand also took care of pricing to ensure that the value conscious Indian consumers are not scared away by the high prices. Usually frozen foods are expensive but McCain launched packs at price points like Rs 25 which entices consumers to try it out. Also the firm introduced its products in smaller packs because Indian refrigerators are usually small or have small freezers. The products like Smiles attract young consumers because of the form factor. So on many fronts McCain has put in lot of thoughts and innovation which will yield positive results.

The Frozen Foods category is now having lot of players including Godrej . The changing lifestyle has further strengthen the potential of frozen foods in the Indian market. It will be interesting to see how these players shape this market.

Brand Update : RIP Sunfeast Fit Kit

Even God was not able to save this brand. The much hyped sub-brand of Sunfeast - Sunfeast Sachin's Fit Kit is dead. The brand is not available in any of the shops in my state and sources say that the brand was discontinued shortly after it was launched.

  The company so far has not given any hint ( in any media) about this brand being discontinued. I am making the assumption that the brand is being discontinued for the reason that it is not present in an important  market like Kerala. 

So how can a brand which is co-created and endorsed by none other than Sachin Tendulkar himself suddenly went out of the market ? That too when the market is flooded with "healthy biscuits " ? Fit Kit was touted as the first celebrity co-created brand in India. The brand had everything going for it - the marketing muscle of ITC, brand Sachin, etc but still it was not well received by the Indian consumers. The question baffles me. 

In the case of Sunfeast Fit Kit, one probability can be that the brand was too early for the market.The market size is too small for such a large investment and the quantity the market can absorb was limited to justify such a huge investment. Sunfeast thought that with Sachin's endorsement, the brand will grow and will carve out a niche of " Multi - grain " biscuits. But the product did not grew as big as the brand thought it would be. 

Secondly , the target market for Fit Kit was the kids and they would not eat a biscuit just because Sachin endorsed it. The taste and the variety matters more than the health benefits. With a plethora of brands and variants available in the market, getting kids to stick to a variant is near impossible. The poor volume offtake may have prompted the company to relook its investment in this brand. 

More than anything , the category demands heavy continuous investment in brands and ITC may have decided to route the investment to the entire basket of biscuits rather than only Fit Kit. 

These are only possibilities. Only the company officials know the exact reasons why such a much hyped brand be taken off quickly. The failure of the Fit Kit is a grim reminder of the weakness of  celebrity driven brands.

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Brand Update : Alpenliebe is no longer a candy its also an Eclair

Alpenliebe, the flagship candy brand from Perfetti VanMelle (PVM) recently launched Alpenliebe Eclairs.The brand which pioneered candy ( more specifically deposited candy) segment in India is no longer a candy brand.

PVM has been experimenting with Alpenliebe for a while now. Ever since the launch in 1995, the brand saw may product-line extensions and campaigns.

The brand over these years launched lollipops, different flavors of Alpenliebe and also extensions like Creamfills and Mangofillz Alpenliebe. Consumers willingly accepted these variants making Alpenliebe market leader in the segment.

Along with the extensions, PVM extended the equity of the brand to other confectionery segments through secondary associations. The brand launched Chocoliebe in the eclair category drawing equity from Alpenliebe.

The brand also saw some clutter -breaking campaigns in its life so far. The brand was launched with the positioning - Simply Irresistible. The brand used the messages like " Jee Lal Chahe ,Raha na Jaye " and finally to " Lalach Aha Laplap".

The brand then introduced Kajol as the brand ambassador and along with the animated alligator - Mr Munch began promoting Alpenliebe aggressively. In 2010, the brand launched another clutter-breaking campaign which saw Kajol doing a role reversal of sorts. The ad featured a theme where the role of human and monkey were reversed . Kajol took the role of a monkey and Madaari ( master) was a monkey ( detailed plot here)

Watch the campaign here : Role reversal

The latest move of Alpenliebe to launch eclairs was a complete surprise. First thing is that the launch of Alpenliebe eclairs completely changed the character of the brand. The brand now is no longer a candy. In a branding perspective, this is significant. It is just like Horlicks launching noodles. Horlicks no longer is an energy drink. So Alpenliebe has become a brand that endorses many confectionery products including eclairs, sugar filled candy, cream filled candy and lollipops.

Secondly, the brand now competes with Chocoliebe which is the eclair brand from the same company. So higher chance of cannibalization happening for PVM.

Although the core Alpenliebe brand has been consistent with the positioning of " Irresistible Taste", the product-line extensions were having different positioning. For example -

Lollipop has the tagline " Lagay Raho"

Creamfills has the tagline " Kuch Alagh"

Mangofills has the tagline " Mango ka Tinku".

This shows that Alpenliebe is not maintaining a consistency in the core positioning. For an umbrella brand, consistency of core brand message " Simply Irresistible " is vital and this message should run through all the campaigns of the extensions.

Eclairs however has maintained the irresistible taste as the positioning. But the launch campaign is horrible.

Watch it here : Alpenliebe Eclairs

I feel that the ad agency was told to create a funny commercial and they tried and failed miserably. Alpenliebe Eclairs has the tagline " Chocolatey Laila " which I think is a tagline that may not have much life in it.

Having said that, there is a business logic behind the launch of eclairs. Confectionery marketers are faced with the issue of consumer price- fixation. The market is highly price conscious. Candies are now priced at 50 paise and all efforts of marketers to make consumers pay more has failed. Alpenliebe Eclairs is an attempt by PVM to trade-up the pricing ladder. The Rs 1 eclair will add more profitability to Alpenliebe portfolio and eclair is a high growth category in this industry.

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Alpenliebe

Brand Update : Sunfeast enters noodles segment with Yippee

Sunfeast is on its way to become a megabrand. This challenger biscuit brand launched in 2003, within a span of 7 years, has presence in categories like biscuits,pasta and now in noodles. Sunfeast made its first brand extension in 2005 when it launched Sunfeast Pasta Treat and created the pasta category in the Indian market.

In September 2010 , the brand launched its noodles brand extension- Sunfeast Yippee. Indian noodles segment has now become a huge market worth Rs 1200 crore . Maggi is the market leader with a whopping 70% market share ( Business Standard). A huge market with one major market leader is definitely an attractive one. That is one of the reason why so many players have recently launched their brand in this segment.

Sunfeast ( ITC) is a worthy player to take on the might of Maggi. ITC is a company that is not averse to taking risk and have a huge cash reserve to fight a marketing war with Nestle.

The Sunfeast brand already has built up sufficient equity in the biscuit business with its high profile campaigns featuring Shah Rukh Khan . The brand also occupied good shelf space in most of the large retail formats . Another aspect of the brand was its penchant for launching a series of new products and flavors which helped gain lot of consumer liking in the biscuit business.

Looking at the strategy behind extending the biscuit brand into noodles, there are pros and cons that has to be noted. The major advantage for ITC in extending the Sunfeast brand is that it may have saved lot of money through this extension. Building a brand in a sensitive category like food will take lot of investment and time. Since Sunfeast is already in food business, it makes economic sense to launch noodles under this brand.

The disadvantage is the dilution of the equity of the brand in its core business- biscuits. Sunfeast is not now a biscuit brand but an umbrella brand endorsing many food items. Hence the personality of the brand has changed . This change has happened from 2005 itself when the brand launched the Pasta Treat.

In the branding of noodles, Sunfeast has adopted an endorsing structure where Sunfeast brand will endorse the Noodle brand "Yippee " . The look of the brand says that it is going to be positioned as a happy, vibrant, fun loving brand. I am yet to see any campaigns for this brand in any of the channels. Retail shops are displaying the brand with some POP promotions but not much on the message side.

Picture courtesy and an interesting take on the brand by Karthik - here

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Sunfeast

Fryums : Eat Smart

Brand : Fryums

Company : TTK

Brand Analysis Count : 466

Fryums is a very interesting brand. Infact how many of us know that it is a brand ? Recently when two of my students visited my home, my wife served them a bowl of Fryums which invoked a sense of nostalgia and we discussed about this Indian snack which failed to fight the invasion of Lays.

Fryums was launched by TTK in 1990. This ready-to-cook Indian snack quickly gained popularity in the Indian market . The brand became so popular that soon consumers began to use the brand name as the generic name for such snacks.

Sometimes too much popularity can be bad for the brand. When brand names become generic, marketers should worry because there is a chance that they will lose the brand. The same happened with Fryums. Consumers started to refer to Fryums as a generic name for all such ready-to-fry snacks. Soon competitors also started using the term Fryums in their packs.

When consumers started using Fryums as generic name, retailers too made use of that opportunity to push the similar product that offered better margins. Soon Fryums became more of a commodity than a differentiated , protected brand.

Along with this unique problem came the competition from Lays. Fryums was not able to counter the competition from Lays. Lays were more up-market, aspirational, convenience and had more perceived quality than Fryums. The fact that one needs to fry this product in oil before use also made it less appealing to the younger generation .

From a generic brand , Fryums fell into oblivion. The brand soon went off the shelves or became one among the many " Fryums " at the stores. The company also was clueless about the future of this ' famous' brand.

However in 2000-2001, the brand went in for a makeover. Fryums was rebranded as Fryums Yummies and the brand had a new logo and even a mascot. In the new avataar, TTK tried to rev up the brand's fortune by launching it in new flavors and also in new product forms. But even this rebranding did not work in the favor of Fryums. The problem was that the brand did not have enough steam to fight the competitors.

Fryums 's issues highlight the need for marketers to fiercely protect their brands from becoming generic. The brand should pursue and protect itself from being used as a verb or as a category identifier. Once the brand become generic, there are chances that legally it cannot be protected by the owners. This fate happened with the likes of Aspirin.

There is future ahead for Fryums. The brand needs to reinvent itself and position itself as a healthy alternative to existing snackfoods. The brand is cholesterol free and contains no MSG or trans fats. The new flavors + new brand campaign can raise the interest about this Indian snackfood in the market.

Brand Update : Tic Tac moves from Hello to Refreshment

Tic Tac , the mint confectionery brand from the Ferrero group has gone for a new positioning. The brand has changed its positioning from " Conversation Starter " to a " Refreshment that needs to be Shared ".

The brand had gone for a similar repositioning in 2008 when it adopted the tagline " The New Hello ". The brand was then positioned as an " ice-breaker" or " Conversation Starter". The brand after two years is embarking on a new communication route.

Tic Tac is a unique brand. The shape, taste and packaging sets this brand apart from the rest of the mint-based confectionery brand. The brand has also gained good penetration interms of distribution.

The uniqueness of the brand has poised certain positioning issues for the marketer. Since the brand is different from the conventional mint-based products, the positioning should also reflect the uniqueness. Polo is a brand that has used its unique form to its advantage by its positioning based on the " Hole " factor. Tic Tac ideally should have discovered some smart way of communicating its uniqueness. But so far it failed to do so.

Tic Tac so far has not able to find a differentiated communication platform that reflected the uniqueness of the brand. That is the reason why this brand failed to came out with any clutter-breaking campaigns.

The current campaign and the positioning is no better. Infact it is worse than the earlier proposition of " The New Hello ".

Watch the new ad here : Refreshment to be shared

The theme of a group of bored youngsters breaking into ecstatic dance after consuming the product is an idea from pre-historic era. The new positioning based on " Sharing " is also not capturing/communicating anything unique about Tic Tac.

The brand globally had the positioning statement " Its not just a mint. its a Tic Tac " which is a very powerful positioning platform. I wonder why the brand discarded such a powerful statement and settled from something sub-standard ? It has to be mentioned that the brand also adopts the concept of " Sharing a Tic Tac " in the values but it is not the primary talking point. The current global theme for the brand is centered around " Refreshment " but in India , the brand failed to reflect any of the original brand values.

The new campaign and the positioning of Tic Tac is a big letdown. The brand lost its USP of shape, taste and freshness in the current campaign. I think the brand should first talk about why use it and then talk about sharing it.

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Tic Tac