Refresh Tears : Golden Years Ahead

 Brand: Refresh Tears

Company: Allergan India ( ABBVie )

Brand Analysis Count: #615

Indian Pharmaceutical industry is huge in size estimated to be around $42 Billion. One of the major growth areas in this industry is the OTC ( over the counter) products which can be bought without a prescription. This OTC rush has even created a new category called FMHG - Fast Moving Health Goods.

OTC ophthalmic products is another emerging area in this industry and one of the major brands in the market is Refresh Tears. Those who are using computers for a long time may have never missed this brand which is used as a relief to mild dryness in the eyes. The dry eye strain market is estimated to be around Rs 400 crore and Refresh Tears is a prominent player in the market. Although an OTC product, this product is rarely advertised and often the first purchase is through a doctor prescription. 

With the incident of eye-strain is rampant with the heavy use of mobile and laptops, a whole lot of eye care products have entered the market and most of them are natural/ayurvedic in nature. The market is expected to grow manyfold because digital device usage is only going to grow. So then why is the brand owner is restraining from heavy advertising? One reason I can think of is the role that influencer play in this market. Allergan is a company that plays an important role in the ophthalmology space and usually, a consumer will have the first encounter with the brand through the doctor. 

In my observation, usually, doctors tend to avoid prescribing OTC brands once they are heavily advertised. I have seen this in the case of cough syrups. Now Refresh Tears is sold at a premium of rs 150 and when the doctor prescribes it, the patient will have to buy irrespective of the MRP. In the OTC that is not the case. Once the consumer starts using these brands, then the continuous purchase is done without prescription. So this is a dilemma that many pharma companies face when they put a product under the OTC category. For now, I think the brand owners are happy with the way Refresh Tears are fairing and probably comfortable with the margin too. Another reason is the nature of the product. Eyes are so precious that consumers may ask the opinion of the doctor before going for self-medication.

This brand is in a category that will see huge growth because of the evolving consumer behaviour and digitization and Refresh Tears is all poised to reap the benefit of this natural growth. 

Evion 400 : Nourish Your Cells

 Brand: Evion 400

Company: P&G Health Ltd

Brand Analysis Count: #605

Evion 400 is a vitamin tablet which is a market leader in its category. It is one of the most popular vitamin E tablets around. The products like vitamin and mineral tablets used to be marketed as drugs and in medical marketing terms- through ethical route. Around 2000, there were moves from the government and regulators to regulate the pricing of these drugs. To circumvent the price capping, many medical marketers began to sell products through OTC ( Over The Counter) route which means that these products can be bought without a doctor prescription. 

The challenge in such a move is that these brands will lose doctor's patronage in many cases. Doctor's tend to prescribe products which are classified as a drug rather than an OTC product. 

So brands in the OTC route needs to build all brand-related assets because, in OTC, it is the consumers that take the purchase decision. The strategy adopted by Evion is interesting in this regard. Rather than promoting the brand as a vitamin E supplement, Evion has positioned itself based on the benefits platform. One of the key benefits of vitamin E is the effect on the skin. Evion has smartly positioned itself as a provider of glowing skin rather than a vitamin supplement thus broadening the scope of the promotion. The advertisement of Evion looks like that of a skincare soap or a cream. In that way, the brand aims to increase the usage among the target consumers. 

The problem or challenge with most of the vitamin or health supplement is to ensure continued usage of the product. While consumers will start consuming such products because of some trigger or advice, often this enthusiasm wears down over a period of time. Evion believes that skincare proposition is something that may prompt consumers to use this product on a regular basis. 

Brand Update : Horlicks pitches for Emotional Nutrition in the latest campaign

Departing from the usual pitch based on functional benefits, Horlicks now have moved into emotional territory with the new campaign Bottle of Love. Horlicks has been very consistent in the brand campaign throughout its brilliant life in the Indian market focusing on the benefits. The " Taller, Stronger, Sharper " proposition has been very well received in the Indian market and Horlicks continued to be the market leader in the segment in India. 

The new campaign is an interactive campaign which is emotionally laced targetting mothers. The campaign features Kota which is a place famous for competitive exam coaching. Aspiring medical and engineering candidates flocks to this place for coaching and the setup there is grueling and very competitive. Kota provides a relatable example of exam stress and Horlicks wants to provide solace to the kids. 

The campaign is very well made and has already become very popular in social media. 

The campaign is followed with ground activation where the brand wants the mothers to log into the site bottleoflove.in where they would get an empty bottle. They need to fill it up with anything that their kids love and Horlicks will ensure that the bottle will reach the kids. 

In recent interviews with the media, the campaign managers tell that the idea behind the campaign is the fact that every house will have one bottle of Horlicks and the bottle will serve as the carrier of emotional nutrition for the kids.

The transition from functional nutrition to emotional nutrition is a clever positioning move for the brand. The functional nutrition value proposition has been commoditized with a lot of brands taking up that positioning. Further, the Indian market has also seen new product launches specialized in functional nutrition. It thus makes sense for Horlicks to ladder to a higher order benefit and Emotional Nutrition fits perfectly. The concept is powerful and scalable across the brand portfolio and also resonates with the target market. 

Kudos to the brand marketers. 

Brand Update : Bournvita Drifts in its Positioning

Bournvita is one of the major players in the Rs 4000 crore Indian Health Drink market. The brand has a market share of around 15% according to Business Standard. The brand has been a darling for kids who liked the chocolate flavored drinks.

Cadbury has been nurturing the brand well focusing on kids and their affinity towards good taste. The brand got initial traction in the market by focusing on the chocolate taste. It further reinforced the taste factor by associating with its fellow brand  5 Star.
Later the brand went for a laddering exercise and brought in the concept of confidence. The positioning worked really well for the brand since confidence was a very important attribute as far as kids ( and parents) are concerned. The brand backed the laddering up with the creation of Bournvita Confidence Academy and followed it up with a media blitzkrieg.

2011 saw a marked difference in the positioning of Bournvita. The brand began drifting away from confidence based positioning. Early 2011 saw the brand professing the concept of " Prepare to Win " proposition. The brand adopted the tagline " Tayari Jeet Ki " meaning - Preparing to Win.

The ads were beautifully made and explained the concept beautifully. 

Watch the ad here : Bournvita Judo Ad.

Besides the change in positioning, the brand's primary audience ( protagonist) also changed. Rather than focusing on Kids, the brand directly began addressing the Mother. Kids began to play the supporting role in the advertisement. The brand began to move into the way of Horlicks and Complan where the principal character in the campaigns are mothers and not kids.

Now in late 2011, the brand made another significant change in the positioning . The brand discarded every thing it did in the past and began talking like Horlicks. In the recent campaign, the brand began talking about calcium and the script of the ad is almost the copy of Horlicks' ad. More over the brand has now the tagline " Badhaye Doodh Ki Shakthi " which is strikingly the same as the latest Horlicks campaign.

Watch the ad here : Bournvita Calcium

And compare it with Horlicks ad here

I have never seen anybody asking questions like " Calcium ke liye kya karthe ho ? " , Vitamin C ke liye kya karthe ho ??? It looks totally out of synch with the characters in the TVC.

Am not sure whether it is sheer coincidence or a competitive move. What ever it is both the brands will suffer because of the same talk. More importantly Bournvita will suffer the most because it ditched its earlier positioning in favor of the Milk based positioning.

Another interesting factor is that in the ad , there is no character representing the user ie kids. It is one of those rare occasions where Bournvita ads are without kids. 

The absence of kids in the ads and focus on ingredients mark a major shift in the marketing strategy of Bournvita. By talking in the same language of the market leader Horlicks, the brand is trying to directly attack Horlicks which commands more than 50% of the market hoping to expand its base. But this move is at the expense of the positioning of Bournvita. 

Related Brand

Bournvita : Confidence

Benadryl : Triple Action Formula

Brand : Benadryl
Company : Johnson & Johnson

Brand Analysis Count : # 498

Benadryl is one of the most popular cough syrup brands in India. Benadryl have a high brand recall among Indian consumers and at one point in time was the second largest selling cough syrup brand in India. The brand was originally owned by Parke Davis which later got acquired by Pfizer. Pfizer then sold this brand to Johnson & Johnson in 2008.

These ownership changes have affected the brand to a large extent. The brand virtually had no growth in the past few years. There is virtually no news or noise about this brand in the media. 

When the brand was in the fold of Parke Davis, it was a prescription product. In 1999, the brand became an Over-The- Counter (OTC) brand. Benadryl was known as an anti-allergic cough syrup. Benadryl is the brand name for the molecule Diphenhydramine. The product was created by George Rieveschl and was first prescribed in 1946. ( source) 

The brand had a huge equity in the Indian market. Although most of the cough syrups are prescription products, Indian consumers generally bought these brands over the counter. Most of the sales happen through word of mouth recommendations. Indian consumers have a feeling that consuming cough syrups does not result in any side-effects and hence they buy it without consulting a doctor. This practice has prompted many cough syrup brands to move into the OTC segment. Having said that the largest selling cough syrup brand is Corex which is still sold as a prescription product.

The problem started when Benadryl brand came into Pfizer's product portfolio when Parke Davis was merged with Pfizer. Pfizer owned the market leader Corex . The new owner had the dilemma of having two competing brands under the portfolio. Although technically Benadryl is an OTC and Corex is a prescription product, in effect these brands were cannibalizing each other. The confusion resulted in Pfizer selling this brand to Johnson & Johnson in 2008.

Benadryl was positioned as an anti-allergic cough syrup. The brand talked about a triple-action formula which gave relief to three issues- Cough, Cold and Sneezing. The brand launched several communication highlighting these 1-2-3 action. These campaign was based on the insight that Benadryl was narrowly positioned as a pure cough syrup while in reality cough is the end result of severe cold and sneezing. Benadryl offered relief to the other symptoms also.

Last two to three years, the brand is being virtually silent in the media. Globally Benadryl faced negative publicity for its recall of Benadryl ( for kids). This may be one of the reasons for the brand being silent in the media. The cough syrup market is heavily crowded with both prescription brands and OTC ones. There is a new wave of ayurvedic/herbal cough syrups entering this market. This long silence of Benadryl is going to hurt is position in the market very badly.

Velocit : First Joys of Motherhood

Brand : Velocit
Company: Dr Reddy's

Brand Analysis Count : # 492

Velocit is a unique brand. The product belongs to Rs 1000 crore Indian diagnostic market. Velocit is a Pregnancy Diagnostic Kit launched by Dr Reddy's in 1998. The brand had grown the category and  has built a leadership position in the market.

There has been a significant growth in home diagnostic kits due to the larger incidence of diseases like diabetes, BP etc coupled with increasing awareness among the public about detection and monitoring of such diseases. Doctors also began recommending such home based diagnostic kits which further resulted in the growth of the market. This category of products are called Point of Care ( POC) testing market. POC refers to any testing made outside the traditional testing centers like labs, hospitals etc.

Home pregnancy kits gained popularity in India owing to the convenience and confidentiality it offered regarding testing pregnancy. Gone are the days when pregnancy was guessed with symptoms like Vomiting. Doctors also began advising women to test their doubts using such kits.

Home pregnancy kits like Velocit uses the presence of a hormone called Human Chorionic Gonadotropin in the urine to confirm pregnancy. 

Products like Velocit marketed itself through recommendation from doctors during the launch phase. The ethical route to promotion was adopted since consumers was unsure about the efficacy and accuracy of such products. The emergence of competition and the growth of the category prompted these brands to promote itself aggressively through advertisements.

Velocit started its branding focusing on functional benefits. It was positioned as  "3 Minute Wonder " referring to the speed with which the consumer will get the result. Now Velocit has moved to a higher positioning platform focusing on " First Joys of Motherhood ".  The brand says that the news or confirmation of pregnancy is the first joy of motherhood and the campaign puts the brand right at that first moment of joy.

Watch the ad here : Velocit

The brand also runs a print campaign along the same lines in major women's magazines. This emotional positioning will work well for the brand. The insight behind the " first joy of motherhood " should be appreciated since it strikes a chord with the consumers.

The increased number of competitors has made promotions crucial in category like that of Velocit. Most of the sales happen through word of mouth /referrals. But that WOM should be reinforced and complimented using ATL campaigns. Velocit has done this effectively.  

Brand Update : Amrutanjan wants to be Sexy

It has been a long time since I updated about Amrutanjan. A lot has happened with this brand including a rebranding exercise and launch of various variants. Amrutanjan which once had a generic status in the pain balm market is now the third largest player in the Rs 1700 crore pain balm/rub market with a market share of around 10%. The balm which was projected as a one-stop solution for all kinds of pain found it difficult to position itself in the increasingly fragmented market. With more and more specialized brands entering the market, Amrutanjan's positioning of an all-purpose brand became largely diluted.

Realizing this, the brand came out with a slew of variants and a change in the positioning. The brand also rebranded itself with a change in the logo to make it more contemporary and appealing to younger generation. Amrutanjan launched a sub-brand Amrutanjan Relief specifically for Cold management product range. The brand also introduced Roll-On variant positioning it on the basis of convenience in carrying.

In the promotional front, the brand changed its famous " Its Gone " ( Fast Relief) positioning and experimented with various other positioning platforms. In 2010,the brand roped in celebrities like Asin to endorse the brand. 

Another experiment in promotion was the " Be Ready " campaign where ten  ' slice of life ' situations were shown in the TVC where people accidently  got injured. The campaign wanted consumers to be ready with Amrutanjan because one never know when injury will happen. The campaign further asked consumers to share their own videos of such instances. 

When its main competitor Zandu Balm sizzled the market with Malliaka Arora , Amrutanjan followed suit with an attempted sizzling ad for its roll-on variant. According to Soumyadip of Cutting The Chai blog, the ad is inspired by the (in)famous Savita Bhabhi . 

Watch the ad here : Amrutanjan Roll on

The ad also gives a new tagline " Kick Out Pain " for the variant.

In my opinion, the new campaign qualify for one of the worst brand campaigns in India. The ad which is of poor taste neither talks anything sensible about the brand nor it is interesting. The brand thought that this campaign would become viral but that also did not happen. Overall it was a mega flop campaign.

Amrutanjan never found a strong positioning ever since it ditched its " Its Gone " ( fast relief)  platform. There was no reason for the brand to ditch such a strong memorable positioning. Now it is paying price for that mistake. 

Related brand

Amrutanjan

Brand Update : McVities Gets into Celebrity Endorsement

World's first digestive biscuit is now banking on celebrity power to stay in the fiercely competitive Rs 9000 crore Indian biscuit market. The brand has roped in Bipasha Basu and Shriya Saran to endorse the Mcvities Digestive brand. Both the actresses are known for their " Health Consciousness " and are well accepted by the people who would like to be fit and healthy as these celebrities project themselves to be. 

The endorsement from the celebrities also marks a shift in the positioning of the brand. During the launch phase , McVities was harping on the taste and had adopted the tagline " The new language of Taste". For the Digestive variant, the brand has adopted the tagline " Habit you would love to keep".

Watch the new campaign here : Mcvities Digestive

The ad has tried to make the brand appeal to the younger audience ( 25 + health conscious adults). The brand is also trying to impress upon the audience by showing its international acceptance.

McVities Digestive has playing on a very difficult market. Despite a very visible trend towards health, Indian consumers are yet to put that into actual buying. According to recent research, Indian consumers doesn't compromise on taste. So rather than indulge in a taste-less healthy food, Indian consumers prefer to take less of tasty junk food. This has forced many companies to scale down their ambitious plans to launch healthy snacks and foods.

McVities is trying to create more usage for the biscuit by asking the consumers to indulge in more occasions. Although theoretically  the strategy is sound, it will be very difficult to make Indian consumers to compromise on taste.  I don't think that Bipasha or Shreya is going to make much impact on the sales of McVities Digestive among the intended target segment (25+ adults). The presence can definitely increase the visibility of the brand and thus more trials. But for biscuits, the success is in making the consumers return to the brand again. McVities definitely will thrive in the niche market but may have to wait long till healthy biscuits will become a part of the mainstream.
Related Brand
Mcvities

Acti Life : Daily Nutrition for Adults

Brand : Acti Life

Company : Zydus Wellness

Brand Analysis Count : # 487

Acti Life is a new brand in the Rs 2000 crore Indian Nutriceautical market. The brand is trying to create a new category of Adult Nutritional Drink in India. It is a bold step on the part of Zydilla to create a new segment in the highly cluttered health drink market. Acti Life is a new brand in the Rs 2000 crore Indian Nutriceautical market. The brand is trying to create a new category of Adult Nutritional Drink in India. It is a bold step on the part of Zydilla to create a new segment in the highly cluttered health drink market.

The health drink market in India is dominated by brands focusing on child nutrition. The mega brands like Horlicks, Bournvita, Complan all have spent huge amounts of money in developing the health drink market in India. The competition in this market is huge and often has lead to all out war between the brands.Horlicks, the market leader, was the first brand to understand the potential for a brand for adults. That resulted in the launch of Horlicks Lite and later Women's Horlicks. These were product-line extensions and the brand's primary focus was on the kid's segment.

It is in this context that the launch of Acti Life becomes significant. Acti Life is targeting adults ( age 18 and above) and is harping on an impressive list of nutritional benefits as its USP. The brand is trying to educate customers that different age group has different nutritional needs and hence need specialized brands like Acti Life.The brand is now running a campaign telling people to switch to specialist brand like Acti Life

Watch the TVC here : Acti Life

The brand has done basic homework on the segment and the brand's microsite is full of educational literature on the need for such a dietary supplement. The challenge is to convince the consumers to buy and that too regularly. The brand is very optimistic in telling the consumers that it has to be taken two times daily .Acti Life comes in two flavors - Chocolate and Coffee. The main differentiator for the brand is the presence of  Prebiotic Actifibres which enhances digestion and reduces cholesterol levels. 

The brand has adapted a rational positioning platform and the initial campaigns are focused on taking about the rational benefits.The brand has the tagline " Daily Nutrition for Adults " which is a basic tagline which doesn't inspire much analysis.

The challenge for the brand is to bring in the habit of taking such a product. I think that Indian adults are little hesitant to purchase a health drink for themselves. There is an inertia in choosing such a product and most consumers will shrug away from admitting that they could need a health drink . Also there is a perception that health drinks are for kids. These are the two issues that Acti Life needs to address if it wants to break into this demographic segment. 

Eno : Works in 6 Seconds

Brand : Eno
Company : Glaxo Smithkline Beecham

Brand Analysis Count : # 486

Eno is one of the major players in the Rs 400 crore antacid market. The brand is market leader in the segment closely followed by Gelusil and Digene. Eno is a heritage brand . The brand was born in 1850 created by James Grossely Eno and the product was so successful that  brand immortalized the founder. The brand was acquired by GSK in 1938. Ever since the brand has grown to become a $40 million brand. The brand is currently selling in 34 countries and India features prominent in the list. The brand was launched in India in 1972.

Eno is basically a fruit salt. The brand is special because of its unique powder form. The brand gives immediate relief to problems associated with gastric disorders and indigestion. The brand has been growing very fast in the segment owing to the rise in the lifestyle diseases faced by Indian consumers. Gastric problems are invariably linked to sedentary lifestyle and food habits. The rise in such problems has made the brand grow CAGR of  25% in 2009-10. 

One of the factors that created huge brand equity for Eno is the consistency in positioning.Eno, ever since its launch . The brand's basic promise is " Faster Relief " . What is more interesting is that Eno has quantified the benefit and tells the customer that Eno works with in 6 seconds. These two propositions has created huge brand recall and salience. 

Eno also invested heavily in campaigns. The brand had series of campaign highlighting its unique form and quick relief. One of the disadvantage faced by the brand because of the form was convenience. Since it was in powder form, it is not as convenient as tablets . To counter this, the brand launched Eno tablet in 2004. While the major competitors of Eno were tablets, Eno had the advantage of being fruit based and perceived to be healthy . 

The success of Eno prompted many players like Dr Morepen to enter the market with similar product. But competition could not sustain in the market or could disturb the leadership of Eno. How ever , the brand faced lot of category competition. Gelusil , Digene etc invested heavily in campaigns which gave tough competition for Eno. 

Eno countered this competition by innovating and not being complacent. To increase the choice /variety and to create excitement in the market, the brand launched four different flavors. The brand also introduced another variant which had Pudina as one of the ingredient. The introduction of flavors make the brand more approachable and effectively counters the competition brands like Hajmola. The brand also launched Eno in sachets. In the promotional front, the brand recently tied up with a bollywood movie " Yamla pagla dewaana".

Eno is a brand that did all possible strategies to defend its leadership position.The brand changed with times, introduced variants, invested in promotional campaigns to keep its share of the market. 

Brand Update : Kara Skincare fights the mighty Hand Kerchief

After a long period of silence, the tissue wipes brand Kara from Aditya Birla Group is back in action. Launched in 2008 with much fanfare, the brand went into a long silence throughout 2010. The product was not even visible in the supermarkets and were silent across media. Now the brand is back with a bang with a new positioning and celebrity power. The brand also had a trademark issues with Dabur's Kaya brand since Kaya also had tissue wipes which was later settled ( source). 

Skincare Wipes are an emerging category in India. We Indians are not yet familiar with the idea of using paper tissue instead of our very own hand kerchief. But this trend is visibly changing with the new generation being open to the idea of carrying tissue instead of the hanky. This is the trend that Kara wanted to see and capitalize.

It can be said that the brand went in for a relaunch. The brand sports a new positioning and a tagline. The new positioning of Kara is very interesting since it pitches itself as an alternative to the ubiquitous hand kerchief. The brand also have roped in two celebrities to endorse - Sharman Joshi and Anushka Sharma.

The brand had moved away from the earlier positioning of " feel good " to hygiene. This is a major shift in the positioning platform of this brand. For that purpose, the brand had pitted against hand kerchief saying that using hand kerchief to wipe the face is a " bad habit " since we use hanky for lot of unhygienic purposes (as highlighted by the ads) .
The ad features these celebrities  highlighting the unhygienic nature of the hanky and encouraging people to use Kara Skincare wipes. The brand is talking about three basic benefits - Cleansing, Nourishing and Deodorizing. Kara Skincare has Cucumber, Aloe Vera and Mint oil  as ingredients to support the claim.

Watch the ads here : Sharman Kara 1, Sharman Kara 2 , Anushka 1 , Anushka 2

The current attempt of Kara is interesting and the brand has the guts to take on the generic competitor hanky head-on. The fact is that many consumers are unaware of the unhygienic nature of hanky and we believe that since it is washed daily , hygiene is taken care of. The ads highlight is issue nicely. The brand currently has adopted the tagline " Face Refresh Karne Ka Specialist "  ( Specialist for refreshing your face !).

The big question is whether the consumers will actually see the tissue wipes as an alternative to hanky - atleast for the use of  wiping the face. The answer is both yes and no. There is a section of our society which already is open to such extra-conscious about the hygiene. Most of the young girls have started using wipes because of convenience factor. These people will adopt the idea first and then there is a chance of more consumers adopting this product.
The brand had earlier tried to position itself  on the feeling good platform highlighting the benefits but consumers did not respond warmly to it. This may have prompted the brand to take an aggressive approach. The direct comparison with hand kerchief will definitely make consumer look at this brand seriously.

Another interesting aspect of Kara's strategy is its focus on both the genders. When launched, Kara was focusing on female segment but now it is explicitly targeting the male segment through Sharman Joshi. The brand also is not projecting itself as a hip-hop brand so that it does not alienate the larger segment of the society . So the brand had put the characters of the ads as common folks .

The strategy of fighting head-on with generic competition is a very risky but bold strategy. Here the brand is trying to create a parity with the hanky . The rationale is that Tissue Wipes is a new category and brand and category competition is not what should be addressed at this stage.
Making this category into a mainstream is the challenge that Kara faces and it has done the homework well.

Related brand
Kara Skincare wipes

Polycrol : Express Relief

Brand : Polycrol
Company : Piramal Healthcare


Brand Analysis Count : # 481

Indian Antacid market is worth around Rs 250 crores and growing at around 10% annually. The market offlate has been witnessing lot of activity with major players running a series of campaign across the media. 

The antacid market consists of prescription products and OTC products. Many brands have crossed over to OTC market to tap the larger potential market. 

Polycrol is a brand from Piramal group that is now launched nationally in the OTC antacid market. The brand which has a 40 year old history is a popular brand in the eastern markets of India. The brand is currently running a series of campaign in the television media.

The Indian antacid market is dominated by brands like Digene, Gelusil, Pudin Hara Eno etc. Digene is mainly a prescription brand while Gelusil is the leading brand in the OTC segment. 

Polycrol has chosen a benefit positioning approach. The brand, like Gelusil, is positioned as a brand that helps people to indulge as a foodie without any fear. But compared to Gelusil, Polycrol was able to execute the positioning in an interesting manner.

Watch the ads here : Polycrol ad 1, Polycrol ad 2 

The brand rightly captured the benefit of the product and conveyed in a simple but effective manner. 

In a marketing perspective, the brand was able to create an awareness through this campaign. Although this brand is in existence for over 40 years, I came to know about this brand only after the current ad campaign. 

Polycrol has entered the market which has brands like Gelusil. Gelusil has unmatched brand awareness and equity in the market. So fighting the leader is not easy for Polycrol.

Through the current campaign, although Polycrol has established awareness, the critical question is How this brand is better /different from other antacid brands ? Since the brand has positioned itself in the same platform as Gelusil, the question of differentiation arises. 

Polycrol is now promoting its nano pack priced at Rs 15 but does not talk much on the differentiation aspect. The thinking is that since Gelusil does not have a credible competitor , creating awareness and parity will drive more sales for the brand. The next step for the brand is to create the point of difference which is credible and sustainable. 

The pack talks about 'Express Relief ' and I think that the brand will be trying to differentiate on that platform.  It will be an interesting brand to watch for .

Danone Choco + Milk : Chocolate Smoothie

Brand : Choco + Milk
Company : Danone
Ad Agency : Rediffusion Y&R

Brand Analysis Count :449

Danone is a world leader in dairy products. This Paris based $16 bn giant was present in India as a stakeholder in Britannia Industries Ltd since 1993. By 2006, problems surfaced between Danone and the Wadia group which later culminated in Danone exiting Britannia.

This year saw Danone venturing on its own into the lucrative Indian market. Danone has launched Choco + Milk brand in the Indian market .The company is currently testing this milk beverage brand in certain Indian markets before the national launch.

The milk based beverages market in India is still in a nascent stage and is pegged at around Rs 200 crore. Experts predicts a growth in this segment because of inherent qualities associated with milk products. The total dairy market in India is estimated to be Rs 2,30000 crore.

Choco plus milk is a flavored milk beverage which will be competing with brands like Amul Kool , Nestle Milkmaid Funshake and Horlicks Chill Doodh.
Chocoplus Milk is currently running its launch campaign in certain channels. Watch the ad here

Chocoplus is focused on the health + taste aspect of the product. The brand is calling itself a Chocolate Smoothie and not as a milk drink . The brand features a protagonist Raghu as the brand advocate.As the launch strategy , the brand is running an SMS campaign along with the brand website - Chocolatesmoothie.in. The brand has the tagline " Its not a drink, its chocolate smoothie". The brand is priced at Rs 15 for 200 ml.

The positioning of the brand is nothing much to talk about. Every brand now is talking about health and taste. The only difference that Chocoplus has done is to call itself a Chocolate Smoothie.
In such kind of products, taste has lot of importance . Kids needs to hook up to the brand and chocolate flavor rules the taste attribute. Another critical factor is the brand recall. Most of the existing milk beverages are not aggressive enough in this front. Kids needs to be constantly bombarded with brand messages . The usual strategy of retail visibility and dependence on spontaneous purchase may not be sustainable in the long term .Without building a strong brand pull, these products will be at the mercy of the retailers.

The value added milk beverages has a potential in the Indian market. Milk has lot of positive associations with health and nutrition. Mothers would like their children to take milk based beverages rather than soft drinks. But it is the pricing that is restricting the growth of this market to a certain extent. Rs 15 for a pack makes such beverages a luxury rather than a regular product purchase. These brands needs to make consumers stock these products at home. The brand needs to experiment with product packaging and SKUs to find the right mix.

On the promotion side also, milk based beverages are not aggressive enough. Since these brands target kids (except Amul Kool) sales promotions have lot of strategic importance. But seldom have I seen a good sales promotional campaign for such a product.

Danone is a global force to reckon with. The company has deep pockets and the capacity to shake up Indian market. It will be interesting to see how the company will build this brand in Indian market.

Pediasure : Complete Nutrition , Complete Peace of Mind

Brand : Pediasure
Company : Abbott Pharmaceuticals

Brand Analysis Count : 422

Pediasure is a leading global brand in the pediatric nutrition segment.The brand is owned by the pharmaceutical giant Abbott. Pediasure was launched in India way back in 2000. But it is only recently that I noticed an ad for this global brand.

Pediasure is a food supplement for children aged 2-10. The brand is fighting for its share in the Rs 0.56 billion pediatric nutrition market in India. But compared to other competitors, the brand was virtually silent in the Indian market.

There is a reason behind this very soft marketing by the brand. Pediasure is basically a therapeutic supplement.According to the brand site, Pediasure is a food supplement for those kids who are picky eaters and those kids who are suffering from some diseases. This is a highly recommended supplement for those kids who are malnourished because they refuse to eat. So most of the sales would have happened through suggestions/prescriptions from doctors and also through word of mouth. A google search indicates that the brand has lot of equity among the consumers.

But by limiting its promotion, the brand had severely undermined its potential to become a popular choice among mothers. The brand has been perceived as a solution for those kids who have chronic problems thus alienating other consumers who are in need of a nutritional supplement.

The brand may have realized the potential now and have started advertising. The ad is projecting Pediasure as a supplement for all those kids who does not like taking food.The current strategy for the brand is to appeal to a larger section of mothers who feel that their child is not getting enough nutrition.

What will be a problem for Pediasure is its price. The brand is priced at around Rs 399 for 400 gm which is almost double the price of brands like Horlicks and Boost. Infact I did not buy this product for my kid ( not malnourished !!!) because of the price. The price is going to make this brand unaffordable for many middle-class customers. The brand could do well if it launches smaller SKUs of 100gms at a reasonable price point .
But for a parent whose child is severely malnutritioned , this price will not be a major issue because of necessity. I recently talked to my newspaper agent whose child was prescribed Pediasure by the doctor . The poor guy was lamenting about the high price of this product. For such consumers, smaller SKUs will make life little more easier.

The price problem becomes a sumbling block when the brand tries to get into the larger market of ordinary consumers. The brand's strategy as of now may be to explore the premium segment of the market.

Yakult : The Kiss of Good Health

Brand : Yakult
Company : Yakult Danone India Pvt Ltd
Agency : Hakudo Percept


Brand Analysis Count : 419

Recently I was intrigued by an ad featuring the bollywood actress Kajol where she endorses a drink in a small bottle. The brand name also sounded strange . The quest after that small drink brought me into an interesting brand - Yakult.

Yakult is a probiotic drink from Japan. The drink is brought to India by Yakult Honsha of Japan in collaboration with Groupe Danone of France. Yakult is a world leader in probiotic drinks and has a rich heritage dating back to 1935.

Yakult was launched in India in the late 2007. The brand was initially available only in Delhi. Now Yakult is being launched nationally in a phased manner.

Probiotic market in India is in a nascent stage. Although many players like Amul, Nestle has entered the market, the category has not yet witnessed a heightened consumer interest.

Probiotics refer to those drinks which contains live micro organisms which are healthy to human body. These micro organisms help the body in digestion and also in fighting diseases.

Yakult is fermented milk that contains healthy bacteria Lactobacillus casei strain Shirota. According to the brand site, a 65 ml Yakult bottle contains 6.5 bn probiotic bacteria ( Source).

Yakult has been testing its marketing strategy for around a year and is now ready for the national roll out. The brand is currently available in Delhi, Mumbai, Chandigarh and Jaipur. The entry of Yakult is expected to increase the visibility and growth of probiotic category in India.

What is interesting about Yakult brand is its marketing strategy. The brand has adopted a two prong strategy to crack the Indian market.

Yakult has roped in Kajol as the brand ambassador. The brand is also making enough noise in the media. These advertisements are bound to increase the brand visibility and also may prompt consumer trials. The choice of the brand ambassador also gels with the target market. The brand predominately targets the health conscious ladies as the primary consumer. The brand has taken the positioning of a " health enhancer " and adopted the tagline " Daily Piyo, Healthy Jiyo". The brand has the global tagline of " The kiss of good health".

But a product like a probiotic drink may not be easily adopted by the consumer since she may have lot of doubts about the product. It is in this context that the brand adopted its strategy of direct marketing.

Yakult has a strategy of direct marketing where the consumers can order the product through home delivery. Yakult has a DM team of ladies known as Yakult ladies who visit homes, educate the homemakers about the product and also regularly supplies the product. This ensures that the product is being regularly used by the consumers and also the Yakult ladies will be able to answer the doubts of the consumers.Yakult is also available in supermarkets.

Another interesting fact is about the pricing strategy of Yakult. The 65ml bottle is priced at Rs 10 and the product is available in a pack of 5. The price sounds reasonable for those consumers who are health conscious. The main challenge for this product is to make the consumers believe that the product is delivering benefit to them. Most of the health foods have the problem of giving measurable visible results to the consumers.

Yakult primarily targets those consumers who are health conscious and is aware of the importance of functional foods like probiotics. The brand will be initially operating in a niche category and its strategy will be to expand the niche category into a mainstream one. It has adopted the right marketing strategy to educate the consumers and also encourage them to make regular use of this product.

Brand Update : Quaker Oats

I am a big fan of the concept of brands taking up cause marketing. Although academic research has two opinions about the impact of such cause based promotions, I strongly believe that brands will benefit positively if it can align with a worthy cause.

Recently Quaker Oats launched a new campaign " Make India heart healthy". The brand is trying to promote the cause of healthy heart. The brand has taken up the mission of spreading awareness about the risk of heart diseases and educate the public about healthy living. The campaign is being launched in association with Appolo Hospitals and Times of India.

The brand also launched a portal Goodmorningheart.com where individuals can do an online heart check. Once the person entered the details, he will receive customized diet plans and also his risk profile.

Quaker Oats needs to be lauded for taking up such an initiative. In this fast world where health is compromised for materialistic pursuits, some one needs to take the initiative to educate the public.

For a cause based brand promotion to work, brands need to focus on certain basic requirements.

a. There has to be a worthy cause

b. The cause should be related to the broad solution that the brand offers.

c. The brand should be consistent in supporting the cause.

d.The initiative should be long term.

Quaker has taken an initiative which is worthy and also aligns with the brand's core promise. Quaker is a healthy food and hence it makes sense for the brand to take up the cause of a healthy heart.

Time will only tell whether the brand's initiative is going to be consistent and long term. Currently the brand is spending its energy on awareness building. We have to see whether the brand will further the cause to next level.

Related Brand

Quaker Oats

Brand Update : Calcium Sandoz

Calcium Sandoz is in an over drive now. This 40 year old brand now has a new look and also a new tagline.

The brand is currently running a campaign in television : watch it here

Calcium Sandoz now have a new packaging and the brand has redesigned its mascot- the puppy. According to the company, the redesign is aimed at connecting with the young consumers. The kids used to love the classic white puppy bottle and used to collect them also. But as time passed, the brand and the puppy became disconnected with the young generation. ( Source). The total market for calcium products is estimated to be around Rs 328 crores.(source)

Rightly so, the brand feels that the mascot puppy is the best way to establish a reconnect with the new generation of kids. The new puppy now is colored and also is smiling.

The brand is currently trying to woo the users. Typically the kids resist taking food unless it is junk food or confectioneries. Mothers love to give kids healthy food and supplements .But making the kids eat such products is a Herculean task. Calcium Sandoz is trying to make kids love the brand by launching the product in various flavors . With the new packing and the campaign, the brand expects the kids (users) to ask for the product.

Calcium Sandoz has adopted the tagline " Agdam, Pagdam,Tagdam " whose meaning only kids will understand. The ad campaign centers around the usual theme of kids being overwhelmed by their daily routines and how the brand helps in making their lives easier and happier. The brand wisely uses the mascot puppy to convey the message .

The challenge for the brand is to keep the excitement going . Kids gets bored easily with these types of products and keeping them engaged is no easy task.

Related Brand

Calcium Sandoz

Dabur Dashmularista : With You for Life

Brand : Dabur Dashmularista
Company : Dabur

Brand Analysis Count : 413

Dashmularista is a traditional ayurvedic medicine which is very popular in India as a restorative tonic. Although this is a medicine, Indian consumers usually buy and use this tonic over the counter because of the knowledge passed on from elders. And since this is an ayurvedic medicine, consumers are less bothered about the side effects.

Dabur Dashmularista is the first branded ayurvedic ethical asava ( tonic) to be launched in the Indian market as an OTC product. This brand was launched in 2004-2005. Initially Dashmularista was positioned as a restorative tonic for young mothers .

I had earlier written about the poor marketing that has been done with regard to ayurvedic products . There is lot of potential for ayurvedic OTC products in the Indian market. Dabur has to be appreciated for taking an effort in branding such important traditional ayurvedic medicines.

Dabur is also using the bollywood actress Juhi Chawla to promote its ethical branded products. This will further boost the popularity of traditional ayurvedic tonics and prescriptions.

Watch an old TVC of this brand : Dabur Dashmularista

Now Dabur Dashmularista has been positioned as a vital health tonic for ladies. The brand is currently running a TV commercial highlighting the need for such a health tonic for the homemaker. The brand now has the tagline " With You for Life " .

The brand is positioned as a health tonic for every stage of life . The current target market for the brand is the homemakers. I think that over a period of time, Dashmularista will expand its TG to include men and young girls.

The brand is filling an important need in the Indian market. Women often suffer from the fatigue arising out of the stress and strain of homemaking responsibilities. This stress is translated to digestive disorders and physical discomforts like backpain, fatigue,loss of energy etc. And most of the time, ladies resist consulting doctors about their issues at the same time complaining to their husbands about their health issues.
In such a situation , products like Dashmularista has a very important role to play. There will be a better acceptability for such products because of the tradition and perceived " lack of side effects ".

Since its launch in 2004, Dabur Dashmularista is witnessing steady growth. The brand is facing competition from a host of established ayurvedic marketers who sells this product as a ethical medicine. The current campaign will force many such players to take Dashmularista to the OTC market and can expand the market for ayurvedic products.

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Eladi

Brand Update : Horlicks Vs Complan

The fight between Complan and Horlicks has become more intense. Yesterday I saw the new ad for Horlicks and was shocked at the message. The ad started with a scene inside the classroom where the teacher is taking the attendance. The teacher calls out " Calcium" then a group of students raise their hands, then she calls out " Iron " another group raises their hands. Then the voice over talks about the deficiency of nutrients seen in kids.

Then comes the critical part, a Doctor ( model) comes to the picture and talks about 23 vital nutrients that is necessary for the growth and claims that these nutrients are present in HORLICKS....!!!!

This is one of the classic cases of brands trying to establish their competitive points of parity . Horlicks is trying to negate the core differentiation of Complan . Complan since its inception has been harping on the 23 vital nutrients. Now Horlicks is trying to create parity by claiming the same property. Complan has never been so aggressive and blunt.

Remember that Complan has been trying to negate the claim of Horlicks ( Stronger,sharper,Taller) through aggressive campaigns .


So what is the fall out of this fight.

I think the possible outcome of this fight is that media and the ad agency will make a lot of money. Complan will be the gainer in this fight and Horlicks may run the risk of losing its core brand identity because it is trying to become Complan.

What do you think ??

Related Brands

Horlicks Vs Complan Fight

Brand Update : Horlicks

Yet again , another brand extension from Horlicks. Horlicks has recently launched a ready to drink flavored milk product branded Horlicks Chill Dood.

The product category is reported to be worth around Rs 250 crore. Dairy based products are now seeing more action these days owing to the shift of consumers to healthier products. Amul is the most visible in this segment with its Kool drink.

Horlicks ChillDood comes in attractive flavors like chocolate and the product is targeting kids. Animated ads are now on air to promote this product.

2009 has seen this brand undertaking aggressive extensions into un/related categories like energy bars and now dairy products.
Horlicks is one of my favorite brands. I liked it because the brand was very flexible in adopting to changing competitive environment and proactive in launching new products in new segments .
But one gets jittery when the brand becomes too ambitious. Horlicks has always been associated with health drinks and it was highly focused on that category.The result was obvious, the brand has been a market leader for long time.
The current extension gave me a feeling that the brand is taking too much far by extending itself into categories like energy bar and milk. All these new launches will get a positive initial acceptance by the consumers because of the huge brand equity of Horlicks but all these launches has the potential to dilute the core brand.
The silver lining is that all these launches are in the health related products and thus cater to the emerging trend among the consumers.

Related Brand

Horlicks