Herbs & Berries : Branding Ayurveda

Brand : Herbs & Berries
Company : Hindustan Lifecare Ltd

Brand Analysis Count : # 509

Herbs & Berries is Hindustan Lifecare Ltd ( makers of Moods Condoms) foray into the Ayurvedic OTC market in India. Indian OTC market is huge worth around Rs 15,000 crore ( including both ayurvedic and allopathic drugs). Ayurvedic OTC products are growing at around 15-20% per annum. But the market is highly  competitive. Since the regulatory framework for herbal and ayurvedic products are less stringent compared to modern medicine, there is a huge rush of local players into this segment. A visit to the local ayurvedic drug store will awe you with the type and number of OTC products displayed. Most of these products seldom survive a financial year. The brand was launched in 2009 but began to make noise only in 2011.

Herbs & Berries is an interesting brand where HLL partners with a highly respected traditional ayurvedic company - Kottakkal Arya Vaidya Sala to develop this brand. In this arrangement, the Arya Vaidya Sala develops the products which are marketed by Hindustan Lifecare Ltd. HLL has strong distribution capabilities which will be utilized for Herbs & Berries. The co-branding with AVS will add credibility to the drug.

But HLL is a reluctant marketer which is reflected in the marketing of this brand also.The visibility of the brand is limited so is distribution. The brand is currently promoting Hair Nourishing oil and Pain management balm.

Another interesting fact is that Herbs & Berries shares the brand name with another Austrian company.  I wonder why HLL did not care to do a google search before finalizing the name. The Austrian brand is Herbs'N'Berries  and this can lead to trademark issues if at all HLL decide to take this brand international. 

What I like about Herbs & Berries is the brand name ( although shared) . The name is very modern and more of a herbal brand rather than ayurvedic brand which will help attract young consumers.But the brand needs to stand out from the rest with a proper brand architecture. So far there is no brand communication with regard to the parent brand which is a big marketing mistake. Hope that HLL will seriously invest in this brand. 

Velocit : First Joys of Motherhood

Brand : Velocit
Company: Dr Reddy's

Brand Analysis Count : # 492

Velocit is a unique brand. The product belongs to Rs 1000 crore Indian diagnostic market. Velocit is a Pregnancy Diagnostic Kit launched by Dr Reddy's in 1998. The brand had grown the category and  has built a leadership position in the market.

There has been a significant growth in home diagnostic kits due to the larger incidence of diseases like diabetes, BP etc coupled with increasing awareness among the public about detection and monitoring of such diseases. Doctors also began recommending such home based diagnostic kits which further resulted in the growth of the market. This category of products are called Point of Care ( POC) testing market. POC refers to any testing made outside the traditional testing centers like labs, hospitals etc.

Home pregnancy kits gained popularity in India owing to the convenience and confidentiality it offered regarding testing pregnancy. Gone are the days when pregnancy was guessed with symptoms like Vomiting. Doctors also began advising women to test their doubts using such kits.

Home pregnancy kits like Velocit uses the presence of a hormone called Human Chorionic Gonadotropin in the urine to confirm pregnancy. 

Products like Velocit marketed itself through recommendation from doctors during the launch phase. The ethical route to promotion was adopted since consumers was unsure about the efficacy and accuracy of such products. The emergence of competition and the growth of the category prompted these brands to promote itself aggressively through advertisements.

Velocit started its branding focusing on functional benefits. It was positioned as  "3 Minute Wonder " referring to the speed with which the consumer will get the result. Now Velocit has moved to a higher positioning platform focusing on " First Joys of Motherhood ".  The brand says that the news or confirmation of pregnancy is the first joy of motherhood and the campaign puts the brand right at that first moment of joy.

Watch the ad here : Velocit

The brand also runs a print campaign along the same lines in major women's magazines. This emotional positioning will work well for the brand. The insight behind the " first joy of motherhood " should be appreciated since it strikes a chord with the consumers.

The increased number of competitors has made promotions crucial in category like that of Velocit. Most of the sales happen through word of mouth /referrals. But that WOM should be reinforced and complimented using ATL campaigns. Velocit has done this effectively.  

Brand Update : Amrutanjan wants to be Sexy

It has been a long time since I updated about Amrutanjan. A lot has happened with this brand including a rebranding exercise and launch of various variants. Amrutanjan which once had a generic status in the pain balm market is now the third largest player in the Rs 1700 crore pain balm/rub market with a market share of around 10%. The balm which was projected as a one-stop solution for all kinds of pain found it difficult to position itself in the increasingly fragmented market. With more and more specialized brands entering the market, Amrutanjan's positioning of an all-purpose brand became largely diluted.

Realizing this, the brand came out with a slew of variants and a change in the positioning. The brand also rebranded itself with a change in the logo to make it more contemporary and appealing to younger generation. Amrutanjan launched a sub-brand Amrutanjan Relief specifically for Cold management product range. The brand also introduced Roll-On variant positioning it on the basis of convenience in carrying.

In the promotional front, the brand changed its famous " Its Gone " ( Fast Relief) positioning and experimented with various other positioning platforms. In 2010,the brand roped in celebrities like Asin to endorse the brand. 

Another experiment in promotion was the " Be Ready " campaign where ten  ' slice of life ' situations were shown in the TVC where people accidently  got injured. The campaign wanted consumers to be ready with Amrutanjan because one never know when injury will happen. The campaign further asked consumers to share their own videos of such instances. 

When its main competitor Zandu Balm sizzled the market with Malliaka Arora , Amrutanjan followed suit with an attempted sizzling ad for its roll-on variant. According to Soumyadip of Cutting The Chai blog, the ad is inspired by the (in)famous Savita Bhabhi . 

Watch the ad here : Amrutanjan Roll on

The ad also gives a new tagline " Kick Out Pain " for the variant.

In my opinion, the new campaign qualify for one of the worst brand campaigns in India. The ad which is of poor taste neither talks anything sensible about the brand nor it is interesting. The brand thought that this campaign would become viral but that also did not happen. Overall it was a mega flop campaign.

Amrutanjan never found a strong positioning ever since it ditched its " Its Gone " ( fast relief)  platform. There was no reason for the brand to ditch such a strong memorable positioning. Now it is paying price for that mistake. 

Related brand

Amrutanjan

Eno : Works in 6 Seconds

Brand : Eno
Company : Glaxo Smithkline Beecham

Brand Analysis Count : # 486

Eno is one of the major players in the Rs 400 crore antacid market. The brand is market leader in the segment closely followed by Gelusil and Digene. Eno is a heritage brand . The brand was born in 1850 created by James Grossely Eno and the product was so successful that  brand immortalized the founder. The brand was acquired by GSK in 1938. Ever since the brand has grown to become a $40 million brand. The brand is currently selling in 34 countries and India features prominent in the list. The brand was launched in India in 1972.

Eno is basically a fruit salt. The brand is special because of its unique powder form. The brand gives immediate relief to problems associated with gastric disorders and indigestion. The brand has been growing very fast in the segment owing to the rise in the lifestyle diseases faced by Indian consumers. Gastric problems are invariably linked to sedentary lifestyle and food habits. The rise in such problems has made the brand grow CAGR of  25% in 2009-10. 

One of the factors that created huge brand equity for Eno is the consistency in positioning.Eno, ever since its launch . The brand's basic promise is " Faster Relief " . What is more interesting is that Eno has quantified the benefit and tells the customer that Eno works with in 6 seconds. These two propositions has created huge brand recall and salience. 

Eno also invested heavily in campaigns. The brand had series of campaign highlighting its unique form and quick relief. One of the disadvantage faced by the brand because of the form was convenience. Since it was in powder form, it is not as convenient as tablets . To counter this, the brand launched Eno tablet in 2004. While the major competitors of Eno were tablets, Eno had the advantage of being fruit based and perceived to be healthy . 

The success of Eno prompted many players like Dr Morepen to enter the market with similar product. But competition could not sustain in the market or could disturb the leadership of Eno. How ever , the brand faced lot of category competition. Gelusil , Digene etc invested heavily in campaigns which gave tough competition for Eno. 

Eno countered this competition by innovating and not being complacent. To increase the choice /variety and to create excitement in the market, the brand launched four different flavors. The brand also introduced another variant which had Pudina as one of the ingredient. The introduction of flavors make the brand more approachable and effectively counters the competition brands like Hajmola. The brand also launched Eno in sachets. In the promotional front, the brand recently tied up with a bollywood movie " Yamla pagla dewaana".

Eno is a brand that did all possible strategies to defend its leadership position.The brand changed with times, introduced variants, invested in promotional campaigns to keep its share of the market. 

Polycrol : Express Relief

Brand : Polycrol
Company : Piramal Healthcare


Brand Analysis Count : # 481

Indian Antacid market is worth around Rs 250 crores and growing at around 10% annually. The market offlate has been witnessing lot of activity with major players running a series of campaign across the media. 

The antacid market consists of prescription products and OTC products. Many brands have crossed over to OTC market to tap the larger potential market. 

Polycrol is a brand from Piramal group that is now launched nationally in the OTC antacid market. The brand which has a 40 year old history is a popular brand in the eastern markets of India. The brand is currently running a series of campaign in the television media.

The Indian antacid market is dominated by brands like Digene, Gelusil, Pudin Hara Eno etc. Digene is mainly a prescription brand while Gelusil is the leading brand in the OTC segment. 

Polycrol has chosen a benefit positioning approach. The brand, like Gelusil, is positioned as a brand that helps people to indulge as a foodie without any fear. But compared to Gelusil, Polycrol was able to execute the positioning in an interesting manner.

Watch the ads here : Polycrol ad 1, Polycrol ad 2 

The brand rightly captured the benefit of the product and conveyed in a simple but effective manner. 

In a marketing perspective, the brand was able to create an awareness through this campaign. Although this brand is in existence for over 40 years, I came to know about this brand only after the current ad campaign. 

Polycrol has entered the market which has brands like Gelusil. Gelusil has unmatched brand awareness and equity in the market. So fighting the leader is not easy for Polycrol.

Through the current campaign, although Polycrol has established awareness, the critical question is How this brand is better /different from other antacid brands ? Since the brand has positioned itself in the same platform as Gelusil, the question of differentiation arises. 

Polycrol is now promoting its nano pack priced at Rs 15 but does not talk much on the differentiation aspect. The thinking is that since Gelusil does not have a credible competitor , creating awareness and parity will drive more sales for the brand. The next step for the brand is to create the point of difference which is credible and sustainable. 

The pack talks about 'Express Relief ' and I think that the brand will be trying to differentiate on that platform.  It will be an interesting brand to watch for .

Nicorette : For Every Cigarette, There is Nicorette

Brand : Nicorette

Company : Johnson & Johnson

Brand Analysis Count : 470

Nicorette is a unique brand. The brand is world's best selling smoking cessation brand. Nicorette was recently launched in India by Johnson & Johnson . Nicorette is now launched its chewing gum product-line in India.

Nicorette has an interesting history. The brand is born in Sweden in 1967.

During that time, Swedish Royal Navy was facing an issue where their crew in submarines where increasingly becoming short-tempered because of the smoking ban inside submarines. Scientists discovered Nicorette while searching for an option to reduced the nicotine dependency of these marines.

Nicorette launched in the chewing gum form in India is a therapeutic nicotine-based gum which reduced the craving for nicotine among smokers. The gum when chewed releases nicotine in small quantities thus discouraging smokers from having cigarettes. The product has created a new system of Nicotine Replacement Therapy and has been claiming impressive record in helping people quit smoking.

The Indian market is especially lucrative for this brand by its sheer size. There are more than 275 million tobacco users in India. 24% of Indian males smoke and the use of tobacco in other forms like chewing tobacco is more widespread. This large size of cigarette users also results in large number of health issues and inturn large number of people who want to quit smoking. The demarketing of cigarettes by government and NGOs also increase the number of wannabe quitters.

Nicorette provides an infrastructure and a support system for those who wants to quit smoking. Rather it offers a pain-less way of quitting smoking by reducing the nicotine craving. The chewing of the gum releases just enough nicotine to satisfy the craving and over a period of time the user can reduce the intake of the quantity of gum also.

Nicorette is now availabe in two packs. The 4g pack is aimed at heavy smokers and is available on doctor's prescription and the 2g pack is available over-the -counter. The brand is currently running a TVC and ads in digital media positioning itself as an effective solution for quitting smoking.

Nicorette has adopted the tagline " Doubles Your Chances of Quitting Smoking ". The ads are catchy and the product makes sense for a person who genuinely wants to quit smoking. The ad shows a smoker wanting to quit smoking but the cigarette pack sticking to his hands ( symbolic of the nicotine addiction) despite his efforts to release it.

Nicorette launch also signals the arrival of new product categories into the Indian market. These products were existing in other developed countries for many years but the marketers felt that Indian market is not ready for such products. Now global players are becoming more confident of bring in their innovative offbeat products to India.