Brand Update : Where is Fastrack heading ?

afaqs! today carried an interesting piece about Fastrack's new OOH campaign titled " Sorry for What".The new bold campaign features various models showing their shaven heads, unshaven armpits, guys wearing thongs and with nipples pierced . The campaign has the theme " Sorry for What ".  

Over the last few years , the brand has been trying to project itself as an iconoclastic brand. I think the brand is trying little too hard in driving its message. While the attempts are creatively nice and clutter breaking, the brand seems desperately trying to create controversy propelled image probably inspired by the likes of UCB.

Although there is nothing wrong in trying to be the Indian UCB, the brand should not be seen trying too hard to be rebellious. Its always uncool if you are making an effort to be Cool.

One grouse about this brand is that although the brand is for the younger crowd, the brand is pricing itself out of the market. No advertising can justify an out-of-value pricing. Fastrack's recent helmet launch was  priced too high to justify the value.

Having said that , I like the way Fastrack trying to create a differentiation using the brand image. It is experimenting and one should give credit for that. 

Brand Update : Blackberrys wants to Go Sharp

India's premium textile brand- Blackberrys has been relaunched with a new positioning. The brand which earlier expressed itself as 'Sharp, Smooth and Sure ' now decided to be Sharp. Blackberrys is now running a television campaign with the new positioning.

Watch the new ad here : Blackberrys Go Sharp

The brand has not gone for a major repositioning exercise but has attempted to tweak its positioning and focus on one core brand value. The brand Blackberrys had three brand values which formed its positioning strategy. The key attributes were Sharp, Smooth and Sure ( Intelligent, Classy/Fashionable and Confident). Now the brand decided to focus on one attribute ie Sharpness in the brand communication. The tagline of Blackberrys has been changed to " Go Sharp". 

Having said that , the brand has not fully removed the other attributes. The new campaign also touches on fashion and confidence attribute but the most visible communication is anchored around ' sharpness'. According to a newsreport , the brand owners feel that the earlier positioning is too lengthy for the consumers to understand. Hence there arouse a need for a shorter positioning statement . Hence from the three attributes , the brand decided to chose to Go Sharp. The thinking is very correct because there is no need for a brand to communicate all its brand values through its positioning statement.  The positioning statement would ideally focus on the most important of the brand value ( or attribute). 

The current ad went above my head, and  I found it difficult to decipher the exact meaning conveyed by the brand through this advertisement. Thankfully this report gave lot of insights into the current campaign. As per the report, the protagonist represent the sharpest mind who is chased by the paparazzi .   

" Go Sharp " is a nice tagline and the concept and thinking behind the branding is also good .The ad also aims to be clutter-breaking ( although I couldn't get the idea). The problem now most textile brands face is the clutter. All brands now talk about their protagonists to be the best in the world. Hence Blackberrys ' current pitch will be lost in the sea of celebrities and super-human brand ambassadors. 

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Brand Update : Nano is the Key to Happiness

Its almost two years since the launch of Tata Nano. A lot has happened over these years. The much hyped & much criticized small car has hit the road and is running through its worst nightmare- sluggish sales.

When Ratan Tata announced the launch of Nano, the media went gaga over the product and the realization of dream of a common man's car. Globally Nano became a big news because of its unbelievable price tag of Rs 1 lakh. More over Tata was able to give a great looking car at a very cheap price.

In my earlier posts, I predicted that Nano will create record interms of sales. I believed that consumers will lap up such a well designed economical car. Nano will create history... but my predictions failed miserably. In November, Tata Motors was able to sell only 500 of Nano cars.

The problem for the brand started when reports of the car getting fire began spreading. Just after the launch, a few Nano cars got fire and the pictures of Nano on flames splashed across the media. Consumers began to seriously worry about the safety of Nano.

To counter this negative publicity , Tata Motors began serious efforts to restore faith in the brand. The company initiated a recall program where the existing Nano cars were fitted with additional safety features. Along with that, Nano was further tested for safety by engineers from Tata Motors as well as from Jaguar.

These measures ,to a certain extent, contained the damage of Nano's brand image. Further to the safety issue, the brand also faced the issue where consumers at the lower-income strata was declined loan by banks and financial institutions for buying Nano. Although the auto loans were always a risky liability for the financial institutions and loan-denial is not anything new in this industry, this issue was again highlighted across the media as a specific issue pertaining to Nano.

So the brand is now facing an issue which is highly perceptual. And a negative perception for a brand in the introductory stage of PLC can be fatal.

To tide over the issue regarding the trust + safety, Tata Motors introduced a four year/60000km warranty for the Nano. The warranty is an assurance from the brand aimed to build trust in the brand.

Along with these measures, Nano also launched its first television commercial this month.

Watch the ad here : Tata Nano TVC

The new ad projects the positives of the car and positions the brand as " Key to Happiness". The brand has adopted the tagline " Khushiyon ke Chaabi ".

What the brand needs is to restore confidence of consumers in the brand. The picture of Nano in flames is still embedded in the consumer's mind. It should be erased if the brand wants to see the sales figures upward. For that it should get as many Tata Nano on the road as possible. The more cars on the road will instill confidence in the consumers to buy this brand. For that the brand should go to any extent.

It is not that I am not aware of the negatives of Nano. But Nano is a genuine marketing effort to satisfy a gap in the market. As a marketer, this is a brand I don't want to see failing in the market.

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Brand Update : No Idea then Get Idea !

There are times when a campaign thrills you with its simplicity and creativity. Idea's new campaign on number portability was one such thrilling moment.

Mobile number portability ( MNP) is on the verge of becoming a reality. It means that a consumer can switch their mobile service provider while retaining their number for a fee.The allowing of MNP will take away one of the most important switching cost as far as a consumer is concerned. Many consumers ( like me) had grudgingly stayed with a subscriber just for the sake of retaining the mobile number for the fear of losing contact with old friends and acquaintances. When MNP becomes a reality, that fear will go and consumers will be free to switch service providers.

For the service provider, MNP is both a challenge and an opportunity. Challenge because they cannot take a consumer ( subscriber) for granted. Consumers often are lazy and have inertia in terms of taking pains to switch service brands. One has to be too pissed off to take the trouble of moving to a different service provider and then messaging all contacts about the new contact number. This switching cost over the period of time has been lightened with the popularity of dual SIM phones and most of the subscribers are now open to carrying multiple phones with them.

It is in the light of these developments that Idea decided to take on MNP through their latest campaign - No Idea,Get Idea.

The ad uses the most commonly used slang - No Idea to drive home their point. It is an example of sheer brilliant creative which hits you right on target.

The campaign focuses on instances where non- Idea subscribers gets pissed off with their mobile service providers. They encounter network issues, over charging instances and bad consumer services and when Abhishek Bachchan asks them for the reason why they are being mistreated, they responds in the typical slang - No Idea. Abhishek Bachchan pitches with the punchline " Get Idea ". Simple but brilliant.

Watch the campaigns here :

Network Issues

Customer Service

Billing Issues

It is clear that Idea has done some research on the burning problems that consumer's face with regard to mobile services. Network coverage , customer service and billing issues feature prominent among the key reasons for customer churn and complaints.

One will know which brand will gain more with MNP only after it is implemented but Idea decided to use this for yet another brilliant campaign. This preemptive campaign puts Idea in a advantageous position against competition. Now competitors will find it difficult to crate campaigns on these features and negate this first -mover advantage of Idea.

Another interesting thing I noticed about the campaign was that " Get Idea " term may have came late to the creative directors because if you notice the ads, Abhishek Bachchan says " Thats What " (not Get Idea) when the other character says " No Idea ". I think that " Get Idea" punchline was later incorporated into the ads.

Idea brand is on a roll . Aditya Birla Group should be applauded for the investment it is making on the brand. Telecom services over a period of time will become commoditized interms of tariff plans and other features.Once consumers are free to chose without switching costs, brand will play a big role in customer acquisition and retention.

A nice take on the current campaign from an adman - Bhatnaturally

Brand Update : Santoor

This season, Santoor has launched another brand extension - Santoor Deodorant. The brand now has a wide range of products under its brand portfolio. Now Santoor has soap, talc, face wash and now deodorant.

The brand is slowly but steadily moving in the direction of becoming a personal care brand rather than a soap brand. This 600+ crore brand was on a roll last year becoming one of the largest selling soap brands in India. The brand consistently invested in brand building and never shied away from spending in advertising.

The new extension is to cash in on the opportunity for a deo brand for ladies. Although there are many deo brands for the female segment, the market is growing and opportunity exists for new brands also.

I raise the issue of brand dilution when ever I see brand extensions. Although I am a critic of brand extensions, this strategy is inevitable for many reasons. In the case of Santoor, these extensions are a part of Wipro's strategy to make Santoor a family brand for personal care products. Brands like Pond's , Lakme , Vaseline have successfully metamorphosed into Family Brands.

The talking point about Santoor is the positioning. For over 25 years, the brand has been talking about the concept of " For a Younger Looking Skin". All the campaigns were reinforcing that message consistently and powerfully. When the brand moved into talcum powder, it had to deviate from "younger looking" to "freshness". In the case of deo also, the brand is talking about freshness.

Now if Santoor aspire to be an umbrella brand , it may have to dilute or change the core brand positioning of " Younger looking skin " and include brand value like Freshness . This is relevant for products like Deo and Talc . For other products like facewash or creams , the classic positioning will work for the brand.

Another factor is that Santoor soap derives its strength from Turmeric and Sandal . The brand even derives the name from these two ingredients. The positioning also derives strength from these two ingredients. Now when the brand expands its product portfolio, it has to look beyond these two ingredients. Hence if at all the brand wants to expand its horizon, it may have to find other sources of strength.

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Brand Update : Rin Vs Tide Round II

After the high profile direct attack on Tide, Rin has entered the second stage of its aggressive marketing campaign. The brand has started a new campaign called the Rin 1 crore Challenge. The brand is running a commercial featuring the challenge.

This time, Rin has refrained from directly naming Tide . The brand is using the traditional format of masking the competitor in this challenge campaign. The brand has announced Rs 1 crore prize money if any other detergent can prove that it provides more whiteness than Rin ( conditions will definitely apply).

The new ad strikingly resembles the Rs 1 crore purity challenge campaign of HUL's Pureit brand. Pureit's successful campaign may have prompted Rin to copy the campaign format.

The new campaign is aimed at reinforcing the positioning of Rin as "The detergent that provides the best whitening of clothes". By offering a staggering amount, it is conveying the confidence about the brand promise. It is courageous on the part of the brand to make such a move.

Another striking factor about the new campaign is the new brand ambassador for Rin. No its not Amitabh Bachchan . Rin has roped in Kajol as the new brand ambassador. HUL has really flexed its marketing muscle fully. Kajol gives the campaign some amount of authenticity and attraction to the viewers. I doubt whether such challenge campaigns evoke customer participation but it gives opportunity for marketers to advertise and organize events for brand promotion.

It is nice to see the HUL reviving its competitive spirit. HUL is a marketing machine which went into slumber in the last few years. This is a company that has the best marketing minds of India. Good to see these minds back in action.

Somebody wake up P&G....

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Rin Vs Tide Strategy

Brand Update : Horlicks

I was shocked to see an ad in todays newspaper announcing the launch of a noodles brand by Horlicks. I was wondering how can a company like GSK mess up a power brand like Horlicksby launching a totally unrelated extension ?

Horlicks has launched a new extension in the noodles category . The extension has the brand name Foodles and is endorsed by Horlicks. Foodles is positioned as a healthy noodles. The brand has launched two variants of noodles. - Regular and Multi-grain The main USP of Foodles is the " Health Maker" sachet which comes along with the noodles pack. The health maker sachet contains the essentials of 5 vitamins.

Frankly , this is one brand extension which I cannot understand.Theoretically Foodles by Horlicks cannot be termed as a brand extension. In this case Foodles is the main brand and Horlicks is the endorser brand. But for all practical purposes, Foodles is going to impact Horlicks just like any other brand extension.

Horlicks off late has been on a extension spree. It recently launched the Nutribar snack bar with an aim of transforming Horlicks in to an umbrella brand for launching health related food products.

My first contact with Foodles happened last week when my wife tried to trick me with Foodles instead of Maggi. I hated the taste of it and wondered whether Maggi changed the taste of its noodles again. It is only then my wife revealed that she tried to make me eat " healthy " noodles.


What can be the possible logic behind Horlicks trying its hand into launching a noodles brand ?

One reason or argument can be that Horlicks is only an endorser brand . Once the brand is accepted in the market, Foodles can remain as a standalone brand.

If that is the logic, then has the marketers thought about the brand equity dilution of parent brand? Horlicks in no way can be associated with noodles category. Noodles is perceived to be unhealthy , junk food and by associating with this category, Horlicks is definitely going to dilute its core positioning of a health drink.

Secondly, why should a multinational giant like GSK launch a brand with an endorsement from its power brand ? What is restricting the company from launching a new standalone brand ? Only reason seems to be the lack of confidence of the marketer or the search of a short cut to market acceptance.

Has the company thought of the impact of Horlicks if Foodles fail ? If Foodles succeed, does it add value to Horlicks brand or will it dilute the core proposition of a health drink ?
What is Horlicks now - a health drink for kids, health drink for adults, health drink for women, a snack brand, a biscuit brand and a noodles brand .... where is the connection.

Foodles is not going to revolutionize noodles market in India. All the noodles brands are now on the health plank and having a vitamin sachet is not going to do big things for Foodles.

Earlier, my students used to ask me about my favorite brand and I would tell them it is Horlicks because of the focus and smart marketing moves. Now I would say that Horlicks 'used' to be my favorite brand.

Brand Update : Rin

It has been quite a while since I wrote about Rin. The brand was moving through various experiments in extensions and positioning. The brand merged one of its extensions with Surf Excel and withdrew some others. Frankly it was a real mess.

The brand was also experimenting with its promotional messages. Rin is positioned on its " Whitening " ability. The brand has remained focused on its core brand promise. But Rin was experimenting a lot with the communication of this promise. The brand could not find a tagline that was powerful enough to convey the brand promise.

In 2008, the brand came up with the promise of Double Whiteness. Rin adopted the tagline " Duguni Safedi, Duguni Chamak " .
Watch the tvc here : Rin

The ad was catchy but somehow for me, a connection with the tagline, the theme and the brand was not strong. Rin was trying to ladder up to a higher level need but the connection couldn't be established.

This year , Rin came with another advertisement with a new tagline " Chamakte Rahna " ( meaning Keep Shining).
Watch the tvc here : Rin Chamakte Rahna

The brand has finally found its right positioning statement. Chamakte Rahna is a wonderful tagline with immense potential and possibilities for new campaigns. The tagline has a strong connection with the brand promise and at the same time helped the brand to ladder up . The ad is also very nicely made .
Chamkte Rahna is a tagline that gives the brand new opportunities to communicate with the consumers. The core idea that the tagline conveys is " to realize one's potential " . Rin has already started promoting its new found positioning theme during the Dance Premier League where the contestants are made to say the tagline. The brand is celebrating the tagline quite well.

Kudos for the brand team.

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Brand Update : La Opala

It has been a long time since I wrote an update on La Opala. There was nothing special that was happening about this brand till recently. The brand has been very consistent in its brand promotion focusing mainly on the print media.

Recently La Opala has roped in the Bollywood Diva Bipasha Basu to endorse its premium range of Opalware " Diva " . The brand is currently running a TVC featuring the brand ambassador. Diva is a brand for those consumers who are aware of the need to add style to their kitchenware. The brand has the tagline " Fine Art of Dining".

Watch the TVC here : La Opala

This is the first time that a crockery brand has roped in a brand ambassador. The new range " Diva " is a light weight crockery targeting the SEC A & B segment.( Source)

La Opala as a brand is trying to position itself as a lifestyle product rather than plain crockery ware. All its brand communications has been focusing on the " Style " factor. This has made La Opala ,a leader in the Rs 500 crore luxury crockery market. According to news reports, La Opala has around 25% share in the crockery market. Crockery accounts for about 25% of the Rs 2000 crore luxury utensils market.

The presence of a celebrity will definitely increase the brand recall for La Opala. The brand is operating in a market which is dominated by unorganized players and also cheap imports. In such a scenario, any investment in increasing brand recall and share of mind will not go waste.

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Brand Update : Parachute

Parachute Advansed Starz has got a new tagline. The brand is currently running a campaign with the new tagline " Choose your avatar " . There is something interesting about the new campaign. When the brand was launched, it was speaking to the mother trying to educate her about the need for a specialized shampoo for kids.

Watch the commercial here : Kya Hoga Mera Avatar

Now the brand is directly talking to the user i.e the kids. And the brand has narrowed its TG to the Tweens and Teens rather than the very young ones.

Starz also has been aggressively promoted across the media. The brand is a pioneer in the Kid's shampoo market and is trying to capitalize on the lack of competition. Starz also is coming out with new products - the latest being the chocolate- shampoo. That signifies the fact that Starz is moving away from its earlier focus on the " Strawberry " ingredient.

The tagline seems to be catchy and focus on fun with hairstyles. The brand has realized that young girls of the new generation likes to experiment with their hairstyles and is trying to provide a healthy solution.

There is something happening for Parachute Aftershower brand too. The sub-brand has launched another extension in the form of a dandruff hair oil. The brand is running a campaign featuring its brand ambassador Yuvraj Singh.

Marico has been extending the Parachute brand too much. Hope that this extension strategy is backed by some clear longterm brand strategy.

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Brand Update

Brand Update : Knorr Soups

Finally Knorr brand decided to do what it does best - Selling Soups.After messing up with extensions and brand name confusions, Knorr has decided to concentrate on soups. The brand is currently running its latest campaign featuring the brand ambassador Kajol.

Watch the Tvc here : Knorr Soups

The ad is interesting because it aims change the way Indian consumers look at Soups. Soup is not a popular part of Indian consumer's cuisine. According to Financial Express, Indian prepared soup market is worth Rs 120 crore and Knorr have a market share of over 70%. But given the size of Indian consumer space, the brand feels that the pie should be bigger.

The new campaign aims to do just that. HUL is a master in building and owning categories. The current campaign is aiming to build the soup category. To build the category, the brand has to bring in new consumers regularly buy and use soups.

Knorr is now being repositioned as a 7'o'Clock snack. Don't confuse the usage of the term Snack. Knorr is not going to compete with Lays or Bingo but aims to give the consumers a valid reason for buying this product by calling it a snack.

As a consumer, I never thought of regularly buying soups at my home. We used to indulge in soups at the hotel but seldom at home. Only some times I bought soups but not regularly because there was no perceived reasons for buying it regularly.

Knorr is giving consumers like me a reason for regularly buying it. It is common for little ones to become hungry at around 7-8 pm. This is a problem that most mothers face. You give something to kids and they will not take dinner .

Knorr is now offering a solution to this common problem.Give soups to the kids as a seven o clock snack. The brand tells mothers that giving soup to kids is a healthy option compared to any other snacks. Such a repositioning will help many non users to try out the product category. Kajol adds more punch to the entire exercise.

The brand now has a tagline " Tummy bhi Khush, Mummy bhi khush " meaning " Tummy is happy and Mummy is also happy ". The only issue whether the kids gets bored with soups.

The current campaign is a marketing lesson. Being a market leader does not make good brands complacent. Smarter brands build categories and end up owning it.

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Brand Update : Onida

According to a report in Economic Times, Onida has decided to send its iconic mascot- The Devil to Hell. According to the report, the brand feels that Devil is no longer attractive to the consumers and hence the decision to remove it. The report further says that the brand is working on a new mascot.

The report gave me a sense of Deja_vu. This is not the first time that Mirc Electronics ( brand owners) has scrapped the Devil.

In1998, Onida withdrew the mascot citing the same reasons that they have given now. The explanation given in 1998 was that Indian consumers no longer find Devil, who symbolizes Envy, relevant. So they scrapped the famous tagline " Neighbour's Envy, Owner's Pride " together with the Devil. But ever since it changed the tagline and mascot, Onida never found a powerful positioning .

After six years of drifting around, Onida brought back the Devil with much fanfare in 2004. Media and brand enthusiasts welcomed the move and eagerly awaited the Devil in a changed modern avataar. But the comeback was damp squib. The brand suffered heavily due to ownership issues within the company. There was no brand promotion or new product launches worth talking about since 2004. If at all there were launches, promotions were not sufficient enough.

Now in 2009, Onida is redoing its old strategy.

Onida is facing a marketing problem and not a branding problem. Everything is fine with the brand. People recognize the brand, love its mascot. The issue is on a larger perspective. It needs to concentrate on its entire marketing mix not just the brand elements. Changing the devil and bringing in a new mascot is not going to do any good to Onida.

The Economic Times report suggest that Onida is changing its brand elements because of competition from Korean brands like LG and Samsung. These Korean majors has built its position in Indian market riding on Product strategy rather than on heavy duty brand promotions. Their products were good, reasonably priced and well promoted. In the case of LG and Samsung, nobody really cares about the tagline. For them , the product speaks for itself.

Onida failed because its products failed. I was a die hard Onida fan . I loved my Onida KY Thunder Television. But after that there was nothing remarkable about Onida. No high technology products came from this brand.Onida became successful because the Devil was backed by products that really created envy in others. Now there is nothing to envy about Onida. Last year, I bought an Onida DVD player which boasts about playing scratched DVDs but the product failed miserably.

Now in the consumer durable space, brands are coming out with new advanced products on a monthly basis. Technology keeps changing and most brands are moving with break-neck speed to catch up with consumer expectations. In the case of Television, flat is now old and brands are talking about plasma, LCD etc. What is Onida doing in this space ?

Onida is now in one of the most difficult times. The brand needs to come out with a product that will change the game. Changing the mascot is secondary at this point of time.

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Onida

Brand Update : Kelvinator

Marketing Practice reader Ms Simran asks an interesting question about Kelvinator. She wanted to know about the prospects of rejuvenation of Kelvinator brand.

In my earlier post on Kelvinator, I had predicted (assumed) that the brand will be killed after being acquired by Electrolux. To a certain exte

nt, it was true also because Kelvinator was sidelined for Electrolux brand. There was no brand promotion and the product was also not visible in stores.

Electrolux too had difficulty in surviving the highly competitive Indian consumer durable market. In 2005-06, Electrolux Kelvinator Ltd was acquired by the Videocon group ( source). The acquisition gave Videocon , the rights to use Electrolux brand for five years and Kelvinator brand for unlimited period. ( Source).

My prediction of Kelvinator's death was proved wrong. Videocon had other plans for this brand. The brand was rejuvenated in 2008-2009. Recently I saw the commercial of Kelvinator in one of the local Kerala channel. ( Watch the TVC here : Kelvinator)

The brand retains the famous classic positioning of " The Coolest One".

I think that Videocon is using Kelvinator as a flanker brand . Kelvinator will be the price warrior for the Videocon. Even after all these years, Kelvinator still have lot of brand recall. Vidoecon will just have to create some noise in the media to rejuvenate the brand . I am sure Kelvinator still have lot of potential to succeed in the Indian market.

It is good to see the good old Kelvinator back into the branding world. It is also wonderful to see the brand owners retaining the famous positioning and tagline which made Kelvinator famous.

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Brand Update : Liril

In my last brand update on Liril, I mentioned the relaunch of Liril as Liril 2000. This week's Brand Equity carried a story about the new adventure of Liril 2000. Read it Here .

As mentioned in the report, Liril is currently repositioned as a soap that refreshes 2000 vital body points.

I was really surprised at the news that Liril is copying the international brand Lever 2000 of the parent Unilever. The positioning of Lever 2000 and Liril 2000 is the same. The only difference is that Lever 2000 is white in color.

I would say that this marks the sad demise of one of the iconic brands in India. Liril has lost its entire brand personality and now is degraded as the poor cousin of another brand. This is strikingly similar to the automotive brand Maruti Zen which again had this same sad story.

HUL in recent times is in the process of bringing in international brands by replacing Indian brands. Clinic All Clear has been changed to Clear. Now Liril is being morphed into Lever 2000.

This is very surprising that a company like HUL ,which has built some of the iconic Indian brands, resort to killing its brands to make way for brands from its parent company.

I cannot buy the argument that Liril 2000 was launched to rejuvenate the Liril brand. If you are rejuvenating a brand, why should you copy the positioning of another brand and import its entire brand elements and even advertising ? A possibility of Liril 2000 being rebranded as Lever 2000 cannot be ruled out . HUL is notorious for such extra-ordinary marketing practices.

If you were really keen on rejuvenating Liril, any person with common sense will tell you to bring back the old memories. A campaign with the old jingle and the imagery will instantly bring this brand back to life. Every newspaper, channel and blogs will write about the comeback of Liril. (Now also blogs and newspapers are writing but not praising the brand) . But alas....

To be fair to Liril, I liked the concept of rejuvenation and 2000 body points. I would have loved it ,if it was for Lever 2000 but not for Liril On the positive side, the old imagery and the ads are popular among a segment of consumers who has now become old. For the new generation, they may have heard about the famous waterfall and the girl but never have experienced the it in real time. So for an uninitiated 20 year old, Liril 2000 may be a new experience. That may be what HUL also is hoping for....

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Liril
Brand Update - Liril

Brand Update : Santoor

Santoor has become the market leader in South India dethroning Lifebuoy , according to a report in Economic Times. Santoor has registered a 18 % growth this year. Now Santoor has 15.7 % value share in the South India market . In the national level, Santoor is the third largest soap brand with a share of 7.5% (value share).

Read the report here


Santoor's success can be attributed to its penchant for consistency. The brand is highly focused in its communication message and consistently invest in building brands.

Kudos for the brand

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Chandrika

Brand Update : Liril

After a long long time, the iconic Liril is back. Yesterday I saw the new tvc for Liril. The campaign looks foreign, complete with foreign models and settings.

The new tvc talks about 2000 points in our body which when touched will refresh us!!!! The ad uses the theme of a playful interaction between a father and baby to drive home the power of touch and these 2000 sensitive body points.

The ad claims that using Liril will rejuvenate those 2000 body points to keep you FRESH...

Well... some brands will never learn from mistakes. After the dumping of the famous imagery of Liril girl and the waterfall, the brand has never recovered. The fall of this iconic brand was accelerated by some stupid campaigns like Uff Umma and mindless product-line extensions like Orange Liril.

Now comes another half-hearted attempt to rejuvenate the brand. Although the new ad has a touch of class, it does not gel with the brand image of Liril that we had in our mind.

Another interesting development is that the entire product has also being changed. The brand packaging has been changed to dark green and the shape of the soap is changed to rectangle.

I still don't understand why the brand has not thought about bringing back its iconic positioning on freshness and its brand element of waterfall and still famous music. I am not saying that the brand should exactly replicate the earlier ads but it can creatively take advantage of that brand image which is still there in the consumer's mind.

Liril's consumers has become old and the new generation does not know much about this brand. But the collective memory and images are still there in the consumer space. It is also interesting to note that no other brand has been able to take up the space of Liril. So there is still lot of opportunity for Liril but going by the new campaign, that opportunity has been wasted miserably.

As a consumer , I still miss this soap.



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Brand Update : Eveready

After a long period of silence, Eveready is back on the media space. The brand has launched a new campaign in 2009.The new campaign, known as The Red Light Painters in the ad world , is already making noise among the advertising community.

Watch the ad here : The Redlight Commercial

One of the welcome development with the new campaign is that Eveready has gone back to the famous classic tagline " Give Me Red". Earlier, Eveready has changed its iconic tagline to ' Kuch to hai extra".
The current campaign is for Eveready Ultima batteries.

Frankly speaking , I did not understand the new Eveready commercial. The commercial started with the message that it was made entirely from LED lights, torches and camcoders. And then there was a mouse and the Eveready cat ..... Finally the cat caught the mouse.. That is what I understood.

Today Afaqs carried a story on the new commercial. Read it here.

Only then I understood that there was a story behind the commercial. According to afaqs, the brand is targeting the 15-25 yr olds. May be I did not understood because I am not in the TG.

My feeling is that the new commercial does not tell anything to the consumers. There is no compelling story about Eveready and how the brand is different from its competitors.

The brand is going to face a critical survival issue in future. More and more products are now running on rechargable batteries. Except for clocks and torches, most products which used disposable batteries are now being used with rechargable batteries. For products like clocks, consumers are not too worried about the brand. They will choose any of the major players rather than be loyal.

So in such a scenario, Eveready should be chalking out a survival strategy. It is not about the brand but about the product category.
In my case as a consumer, let me give you the list of products that run on battery in my house : Three clocks
Two remotes
Two Torches

While the new age products like cameras, Ipods, Mobiles,laptops are using rechargable batteries that comes bundled with the product.
In such a scenario, the market for non-rechargable battery market will be limited to a certain households and certain products. There are chances that the entire category getting extinct in future .
I personally think that Eveready is suffering from marketing myopia. The brand has not forayed into mobile batteries or laptop batteries. India is a big market for mobile phones. And typically the batteries need to be replaced. But never seen the brand venturing into this market dominated by chinese makes.

Even in the rechargable segment , Eveready has not done anything to expand the market. These areas may drive the business in future. If the brand is focusing on urban market, without a presence in these segments, I doubt how the brand will survive focusing on the traditional non rechargable batteries.

How ever, I am glad that the " Give Me Red " is back .

Related Brand
Eveready

Brand Update : Fastrack

Fastrack has recently launched a new campaign based on its new positioning " Move On " .The latest campaign comes in two version - His Story and Her Story

Watch the commercial here : His Story
Watch the commercial here : Her Story

The new ads are an extension of the Move On positioning of the brand. The brand is based on the current psyche of youth .The premise of the new positioning is that Indian Youth tend to be very "detached " in their relationships.

The new campaign has taken this premise to a new level. While the previous campaign was based on a romance break up , the new campaign goes deeper than just flirting.

The ad is definitely interesting and the two versions makes it more interesting. The younger crowd is going to enjoy it .

How ever the question is whether the brand is taking the Move On concept a bit too far. It is true that such kind of dating and experiments happen and the debate is still there as to whether such a kind of indulgence is to be encouraged or not.

I am not a moral advocate or a Srirama sena member !!! . I personally believe that it is the choice of an individual to live the life he/she wants provided it is within the social framework.

It may be true that the younger generation are non-committal in their relationship. It is also true that there is a trend of irreverence and " take it or leave it " attitude prevalent among the urban youth community.

But the question is whether a brand like Fastrack should align with such a trend ?

Read the perspective of Adman Lakshmipathy Bhatt here .


There is nothing immoral or unethical in the new TVC. But I personally feel that such a trend among the new generation is not something that should be celebrated.

"Gotta get rid of him " and " Who s next " seems too extreme for me ( conservative as Iam). How ever I am sure that the youth will love it .


Related brand

Fastrack

Brand Update : Popy

Rainy season has started in Kerala and the ad blitz of the umbrella marketers has reached the pinnacle. As usual, the umbrella marketers of Kerala has proved that innovation can be a game changing strategy.

This season is also no different ,where the two major brands in the Kerala umbrella market - Popy and John's vying for consumer attention with mind-blowing new umbrellas.

Popy has come out with a new commercial for its Nano sub-brand. Popy Nano claims to be the smallest folding umbrella which has a hieght of 16 cm when folded. The brand is being promoted as the " World's smallest big umbrella " .

The company claims that the umbrella when opened covers a larger area compared to ordinary umbrellas. The brand also claims to be the lightest and strongest in that category of 3 fold umbrellas. Popy Nano has come out with a decent catchy campaign which superbly communicates the brand promise.

Watch the TVC here : Popy Nano

While Popy Nano is aimed at older customers, it is the kid segment where there is intense competition.
In the kid's umbrella segment, Popy has come out with a new product " Popy Kuppi Kuda ". Kuppi in Malayalam language means bottle. So Kuppi Kuda means umbrella in the shape of a bottle.
The brand has introduced this product using a teaser campaign.
Watch the ad here : Popy Kuppi Kuda

The competition is not sitting idle. The main competitor John's has also come out with two new products . John's Air was launched this year which claims that the umbrella will be able to withstand wind speed upto 50 Kmph.

In Kerala we can see lady pillion riders of two wheelers desperately trying to hold the umbrella during the rain. Most of the time, these umbrellas cannot withstand the wind and will collapse creating an embarrassing situation. John's Air is aiming to fill that need for a stronger umbrella that can withstand wind.

John's also came out with a product for kids branded as John's Macha Mia. This is an umbrella with a bubble maker and bubble breaker. Kids can make bubbles with an attachment fitted with the umbrella handle and then try to break those bubbles using a dart gun fitted along with the umbrella. Sounds complicated isn't it ?

Both Popy and John's are flooding the media with their campaign and kids are a happy lot with lot of options to choose for.

Popy and John's are proving once again that innovation can bring life into a once dull product category like Umbrella.

Related Brand
Popy

Brand Update : Horlicks

Yet again , another brand extension from Horlicks. Horlicks has recently launched a ready to drink flavored milk product branded Horlicks Chill Dood.

The product category is reported to be worth around Rs 250 crore. Dairy based products are now seeing more action these days owing to the shift of consumers to healthier products. Amul is the most visible in this segment with its Kool drink.

Horlicks ChillDood comes in attractive flavors like chocolate and the product is targeting kids. Animated ads are now on air to promote this product.

2009 has seen this brand undertaking aggressive extensions into un/related categories like energy bars and now dairy products.
Horlicks is one of my favorite brands. I liked it because the brand was very flexible in adopting to changing competitive environment and proactive in launching new products in new segments .
But one gets jittery when the brand becomes too ambitious. Horlicks has always been associated with health drinks and it was highly focused on that category.The result was obvious, the brand has been a market leader for long time.
The current extension gave me a feeling that the brand is taking too much far by extending itself into categories like energy bar and milk. All these new launches will get a positive initial acceptance by the consumers because of the huge brand equity of Horlicks but all these launches has the potential to dilute the core brand.
The silver lining is that all these launches are in the health related products and thus cater to the emerging trend among the consumers.

Related Brand

Horlicks