Tuesday, August 17, 2021

Brand Update: Milkybar Attempts Gamification

 Over the last few years, there has been a serious attempt by the milk chocolate brand - Milkybar to chart a new path through activity-based brand engagement. It can be broadly classified as gamification where the game elements are incorporated into the brand and consumption. 

In the earlier campaigns, Milkybar has been focusing on the benefits from its milk ingredient and highlighting the calcium content and the health benefits associated with it. Later there has been a strong focus on bringing in activities through games/puzzles bundled along with the chocolate. This along with celebrity endorsers like Shilpa Shetty is expected to boost the brand's preference. Interestingly, the brand's communication is primarily targeted at the mother rather than the child. The brand has the tagline - Play Eat & Learn.

The brand hopes that the activity bundling will encourage mothers to choose Milkybar over others because of the added benefit ( like children getting smarter !). Milk chocolates are a small segment of the market and it is purely an individualistic choice whether people like this category or not, so marketing makes it much harder since it lacks the universal likeness of ordinary chocolates. The concept of such gamification is good since it engages the consumer ( kids) with the brand beyond just consumption and makes the kid play with the brand longer than usual. It has the potential to create more brand-related outcomes. 



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