Showing posts with label Cadburys. Show all posts
Showing posts with label Cadburys. Show all posts

Tuesday, March 24, 2009

Brand Update : Perk

Perk has got a new brand ambassador in the upcoming bollywood actress Genelia. When ever the brand has a celebrity, the agency is in a state of utter confusion as to where the celebrity and the brand will fit in. The eternal question of whether the celebrity or the brand should get the maximum focus still not yet found by those creative hotshots. 

In a hurry to tap the maximum out of a celebrity's persona, the brand is shoved into the periphery. What ultimately comes out will be something like the new ad for Perk. 

The ad goes like this, Genelia and her friends are in a deep forest ( Lost it seems )
 and they find a odd looking guy selling Tie inside the forest. Later the group finds a Party going on in the middle of the forest. But they are not allowed inside because they don't have a tie ( dress code).  Dejected, the group goes back and takes rest , then Genelia sees the Perk and uski demag ki bathi jala and she and her friends use the Perk wrapper to make the tie...

Whew... I hated writing the above  script because video was not available. 
In the whole 60 sec ad, there is a  single shot of Perk. Rest is all bullshit. At the end of the ad, there is the brand's tagline " Take it lightly " which  does not hold any  connection with the whole plot. 

Remember this is a brand which shot into limelight using Priety Zinta very effectively. The brand itself is showing how to use a celebrity effectively and also how to mess up the brand running after a celebrity. While trying to use Genelia's charm and youthful look, the brand was totally forgotten. The plot is totally  out of sync with the brand's positioning. 

Perk also soft launched its variant Perk Poppers which is a product similar to Munch Popchocs.

Related Brand


Saturday, January 17, 2009

Nestle Milkybar : Dum Hai To Bahar Nikal

Brand : Milkybar
Company : Nestle
Agency : JWT

Brand Analysis Count : 372


Milkybar is the leader in the white chocolate market in India. Launched in 1998, the brand is now making lot of noise in the media as a part of its repositioning exercise. In a typical market challenger strategy of Byepass attack, Nestle always avoided fighting head on with the market leader Cadbury's Dairy Milk.

Nestle chose to attack the market by launching brands like Kit Kat , Munch and Milkybar and thus create a new market for itself away from the market leader. Milkybar is one of such brands.

Milkybar is a white chocolate. White Chocolates are those which contains Cocoa butter, milk and sweets and no cocoa solids.

Milk Chocolates are those which contains milk solids in addiction to chocolate. In some reports, Milkybar is considered as a white chocolate while in some it is referred to as a milk chocolate. Nestle have anothe milk chocolate brand hence Milkybar can be positively confirmed as a white chocolate.

When I was indulging in chocolates, milk/white chocolates were a regular part of my indulgence, especially when bored with brown chocolates.

Although Milkybar was around in Indian market for a while, the brand came into aggressive state during the relaunch in 2006. During that time, Nestle relaunched the brand on the platform of healthy chocolate. The chocolate was fortified with calcium and positioned as a chocolate bar for energy and strength.
"Milkybar gives me power " was the brand's positioning platform.

Milkybar not only created the white chocolate segment but expanded it through product innovations. The brand launched a soft chewy fudge form of Milkybar branded as Milkybar Choo. This was a big hit for the kids who loved the soft fudge form of chocolate. The brand also made itself affordable by pricing the variant at Rs 5.

Currently the brand is running a campaign with a new tagline " Dum hai to bahar nikal " ( if you have guts, get out and play ) . The brand asks the youngsters to just get out and play.

Watch the campaign here : Dum Hai to bahar nikal

The ad is well made and drives a point. The campaign is backed by events and contests to reinforce the new positioning.

What is interesting is that the brand is addressing the higher age group of the target segment . I think that the previous TG audience for Milkybar was the kids of age 5-10 yrs. But the current ad is targeting pre-teens (8-12).

Milkybar is has competition from Milk Treat from Cadbury's.


Milkybar is a global brand from Nestle's portfolio. The brand was born in 1937. Globally the brand is positioned towards small kids. The brand have a mascot which is the " Milkybar Kid".
In India, instead of Milkybar kid, we have the picture of cow to reinforce the " Milk " factor.

The positioning of Milkybar was a healthy chocolate works well with parents. I was surprised when our family doctor suggest that we give milk chocolate to our child rather than the brown one. As a parent, I am also influenced by the " Goodness of Milk " factor. But often kids prefer the brown one over the white one.

Milkybar is a nice example of a brand carving a place for itself in a market which is dominated by an iconic brand. The new positioning may broaden the consumer segment for this brand. But how the older kids are impressed by the brand is something to watch for.

Tuesday, January 13, 2009

Brand Update : Bournvita

After building the brand over a beautiful concept of confidence, Bournvita has gone down the ladder in the latest campaign.

I was virtually shocked to see the latest campaign for Bournvita ++ ( a new variant ?) which talked about the merging of Science and Nature !!!

In my last update on Bournvita, I had applauded Bourvita in taking up Confidence as its positioning platform. But it all has been virtually killed in the latest campaign.

I will share the Advertisement once I have it..

The ad which is poorly executed talks about Science and Nature coming together in Bournvita thus helping the kid to succeed. The ad shows a ( poorly made) Robot and a Grass covered man ( indicating nature) helping out the kid who is doing the homework.

If the ad is made aiming at kids, the agency have no idea about the new generation kid's standards . If the ad is aimed at parents, then again the agency have no idea about Parents either.... This ad is ideally suited for a kid in the year 1965....

I wonder why this sudden change in positioning ? Science , Nature and Bournvita have nothing in common. Bournvita is a tasty Malt Food Drink... it was like that and it will remain like that for consumers.
Bournvita has been selling on taste which was again reinforced by the association with the company brand- Cadbury's . The earlier campaign has taken the brand to a better positioning platform of Confidence against the arch rival Boost's focus of 'Winning Energy'.

The only logic I see in this ad is that the brand feels that consumers perceive Bournvita to be unhealthy because it is brown and tasty. Hence the sudden love for this nature- science crap. There were lot of other sensible ways available for this brand for developing association with health .

I think the brand has done a terrible mistake in forgoing such a valuable positioning platform as Confidence and accepting a crap positioning which is not at all relevant to the target segment.

Related Brand

Bournvita

Friday, January 02, 2009

Cadbury Bournville : You Have to Earn It

Brand : Bournville
Company : Cadbury India
Agency : O&M

Brand Analysis Count : 368


On October 2008, Cadbury relaunched its Bournville brand of dark chocolates in India. Relaunched- because the brand has been in Indian market for over 30 years. But this brand was neglected . From my personal experience, I do not remember seeing this brand before it being relaunched.

Bournville is the name of a model village in England. This village has a strong association with Cadbury. According to Wikipedia, the village was set up by Cadbury when they relocated their chocolate factory there.

Dark Chocolate is a type of chocolate which is made by adding fat and sugar to cocoa. This is the type of chocolate where milk or milk additives are not added. Dark Chocolates are otherwise called Plain Chocolate. According to European standards, a chocolate must contain minimum of 43% cocoa to be considered as dark chocolate ( source :aalstchocolate .com)

In most of the global markets, dark chocolates are one of the fastest growing category . The growth is attributable to the health benefits of dark chocolates. Recently there were researches which stated that chocolates contain anti-oxidants and if taken in right quantities can be beneficial to health. Chocolate marketers took a marketing festival out of these research findings.

In India Cadbury relaunched Bournville brand for two reasons . Opportunity and Competition.

Mimicking the global trend, Cadbury also see a major opportunity in developing a new category of chocolates i.e Dark Chocolate Segment. In a market where 70 % share is owned by Cadbury, it feels that it is the right brand to develop the category. More over, the research findings about the health benefits also gives an additional marketing reason to develop this category.

Another reason for the relaunch is the competition that Cadbury face from the imported brands. Cadbury has lost its hold on the premium chocolate segment to imported brands. Now most of the retailers are stocking global brands like Ferrero Rocher, Mars etc. Customers are also preferring these global imported brands over the more familiar Cadbury brands.

Most of the global chocolate brands like Hershey , Ferrero etc are planning their entry to the lucrative Indian market. Recently the Mars group launched their brand Snickers in the Indian market.
This threat has forced the market leader to take a proactive defense strategy by creating new categories. By creating the new category of dark chocolates, Cadbury have the first mover advantage and also will be able to bring in freshness to the Cadbury umbrella brand.

Bournvilla is being positioned as the finest dark chocolate. The brand is currently promoted as the category innovator.
Watch the tvc here : Bournville

The brands says that one has to EARN this chocolate and not just buy it , referring to the quality of this chocolate. Bournville is made from the finest Ghana Cocoa beans and comes in four variants -
Rich Cocoa
Almond
Hazelnut
Raisin & Nut
The brand is retailed for Rs 75 for 80 gms.

Bournville is targeting not all customers. This brand is for those who love chocolates. The brand is aiming the 20-30 yr old SEC A segment. This is a chocolate that one will indulge when they feel like indulging. Because this product tastes differently from ordinary milk chocolates, the brand will appeal to a select niche.

That is why the brand is asking consumers to follow a special brand ritual while eating Bournville. One has to first enjoy the darkness of this chocolate. Then place the chocolate bar near the ears and break one cube and hear that crisp sound. Then smell the chocolate for that special aroma. Then slowly eat the chocolate enjoying it slowly. .....

I think that the brand will have lot of initial sales because customers will test it because of the attractive price. Rs 75 is an attractive price which will enable consumers to test it. But whether there will be a repeat purchases will depend on the liking of the taste .

Thursday, October 30, 2008

Brand Update : Cadbury's Dairy Milk Shots

Dairy milk has launched a new product called Dairy Milk Shots. The product is not a bar chocolate but a candy. The ball shaped candy is milk with chocolate cover. The new variant is being promoted in various television channels

Watch the TVC here : Mann Mein Laddoo


The product is being equated to Laddoo ( an Indian Sweet ) and is being promoted using the tagline " Mann main Laddoo " .

Diary Milk had earlier extended itself into Eclairs. This is another stretch for the brand which is synonymous with Bar Chocolate in India.

Cadbury's Dairy Milk Shots has already been in existence in other parts of the world. The brand is currently priced at Rs 2 for a pack of two shots.

Earlier the rival Nestle's brand Munch had launched a similar kind of product called Munch Pop Chocs.

I personally have negative opinion against too many brand extensions . But in a product category like confectioneries , one is forced to get into various extensions inorder to keep the product in the limelight. Cadbury's Dairy Milk Shots will attract those who want little doses of Chocolate and its a good one to share too.

Related Brand
Cadbury's Dairy Milk

Monday, September 29, 2008

Snickers : For the 4'O'Clock Hunger

Brand : Snickers
Company : Mars INC

Brand Analysis Count : 351

To the joy of all chocolate lovers, the world's largest selling chocolate Snickers is now officially in India. The brand has been selling like hot cakes in India as an imported chocolate. Now Mars INC has formally launched the brand in India.

Snickers is owned by Mars Inc which is a $21 Billion company headquartered in US. The company belong to Mars Family which has a rich heritage dating back to 1911. Snickers is the largest selling chocolate in the world with a sales of over $ 2 Billion. Mars Inc is famous for its famous Mars chocolate which have a huge fan following across the world. It also markets the brands like M&M and Bounty.

Snickers has been a favorite of Indian chocolate lovers who devoured this chocolate bought either from the duty paid shops or brought in by the NRIs. But over the last two years , the brand has been available in most bakery's across the country . A report in Business Standard ( June 08) suggest that the imported Snickers and Mars outsold Cadbury's and local brands.

Snickers was born in 1930. The brand acquired the name from one of the favorite horses owned by Mars family

Snickers has been soft launched in India. There are no media reports or Press releases announcing the launch of this brand. I am not sure whether Mars Inc has started producing this chocolate from Indian factories or its still imported.

Snickers is a heavy chocolate with peanut, milk chocolate and caramel. Globally it is positioned as a snack rather than a chocolate . In India too, Snickers has been positioned as a snack.
What is interesting about Snickers launch in India is that the brand chose to localise the brand communication . The first TVC of this brand is made for India and made in India.

Watch the TVC here : Snickers India

Usually MNC brands try to import their global communications to India to create that global image. How ever Snickers chose to be Indian from the very beginning.

Snickers is positioned as a snack food. More specifically , the brand is being positioned as a snack food to fight the Four' O ' Clock hunger. The brand has the Hindi Tagline " Hunger Baja Char . Snicker Khol Yaar " , translated to " When 4'o'clock hunger strikes, open Snickers bar".

The positioning of Snickers is not very different from its competitors. Remember that CadburyPerk had the same positioning as a snack. However Snickers have a strong fan following in India even before its official launch.

For many years chocolate marketers have been struggling to teach Indians to take chocolates when you feel hungry. But so far they are not able to break into the mindset of Indian consumers. Indians don't consume chocolates when hungry. Chocolates are mostly taken after you take some food or they take it when they want some thing sweet . Why because Indian consumers don't consider chocolate as a food. So Snickers will be fighting the age old perception and will have a tough time teaching Indian consumers new lesson.

Snickers will have a tough time in India. Most of the chocolate manufacturers are faced with stagnant sales . To sustain the initial momentum is not going to be easy. Globally the brand has been trying hard to prove that Chocolates are good for health. It had undertaken many studies which prove that chocolates can be good for health. These studies are also very controversial and sparked many debates about its validity.

Snickers has the advantage of a strong cash rich parent and a strong brand equity. It will be interesting to see how this global brand breaks into Indian market.

Wednesday, April 02, 2008

Brand Update : Perk

After successfully launching the Ulta Perk, Cadbury's has launched yet another campaign for Perk. This time, the brand has got the communication right. The ad adopts the theme from the movies like Cast Away and adds a twist to it

Watch the ad here : Perk new ad

Although the theme is old, there is some thing refreshing about the execution. The brand now takes the new slogan "This is life, Take it Lightly " . The ad reminds me of the first positioning of Perk around the concept of
" light snack ".

The new positioning of Perk is refreshing and powerful. If carefully executed the new theme of " taking life lightly " has the power to catch the mind of the younger audience. The younger generation would love the attitude of taking life lightly.Also the theme has the power to sustain for a reasonable period of time.

Tuesday, February 26, 2008

Brand Update : Cadbury

India's favorite chocolate brand has launched a new brand of chocolates exclusively for those suffering from diabetes . The new brand ' Cadbury Lite ' is currently test marketed in Tamilnadu and Andhrapradesh.

This is definitely a good news for that 10% of urban population who suffers from this condition. Cadbury Lite comes with no added sugar and has a sugar substitute Maltitol .Cadbury Lite is clear cut in its positioning. It is for those who suffer from/prone to diabetes rather than for the calorie conscious. May be Cadbury does not feel that its products are unhealthy .

On a branding perspective, it is interesting to note that Cadbury Lite is a new brand rather than a variant of Dairy Milk. The question arises as to why did Cadbury resisted the temptation to launch a variant rather than a new brand. Please note that Nestle launched the variant Kit Kat Lite for the calorie conscious.

One reason can be that the market for the sugarfree chocolates is high and unexplored and hence there is an opportunity for a new brand. Second reason is the seemingly conflicting positioning of ' sugarfree ' chocolate with the existing hardcore sweet positioning of Dairy Milk.
But I feel that the primary reason is the opportunity to develop a new category and a new brand. How ever the national launch is expected only after the results from the test marketing.

Wednesday, January 23, 2008

Brand Update : Cadbury Dairy Milk

Cadbury has been aggressively promoting the latest positioning " Kuch Meethi ho jaye " . The brand has for a while using Amitabh Bachchan to maximum. The latest story involves BigB craving for Dairy Milk when the car driver mention the word 'Meetha ' or Sweet.
Watch the Commercial here : Diary Milk

The brand want itself to be synonymous with Sweet. The new campaign comes after the successful ' Pappu pass ho gaya ' and ' Miss Palampur " campaigns. Both these campaigns were aimed at generating social acceptance of consumption of chocolate during occasions to celebrate .

The new campaign want to increase the Brand Salience of Dairy Milk. Theoretically Brand Salience refers to the depth and breadth of brand awareness. While depth talks about how easily the brand is recalled. Breadth talks about the range of purchase and usage situations that this brand has been recalled ( source : SBM by Keller). Dairy Milk has immense depth of awareness and now the brand wants the consumer to remember it whenever he/she thinks about sweet.

Through these campaigns , Dairy Milk wants to move above the category constraint of " Chocolate " and spread its awareness whenever the consumer thinks about having something sweet. This strategy is to tide over the limitation that a product category can create regarding consumption of a product. The first two campaigns was to popularize Dairy Milk connecting it to various usage situations while the new campaign is to increase the breadth of the purchase situations by saying that buy Diary Milk whenever you want to have something sweet.

This time the brand has taken a 360 degree approach towards brand promotion. The brand has an interactive website meethamoments.com which contains lot of interactive fields and downloads.

Saturday, December 08, 2007

5 Star : Jo Khaye Kho Jaye

Brand : 5 Star
Company : Cadbury
Agency : O & M

Brand Analysis Count : 295

5 Star is the second biggest chocolate brand in the Cadbury portfolio. 5 Star is a heritage brand which came to India in 1969. Currently this brand have a marketshare of over 14 % .
5 Star is a chocolate bar with caramel naugat inside. The bar is known for its unique taste and has been a favorite brand of all chocolate lovers.Over these years, this brand has established its brand element - golden color firmly in the mind of the consumers.
Although this brand lags behind the market leader Dairy Milk, the company had made substantial investment in this brand over these years. The brand has been relaunched more than 9 times in the last 15 years. Its interesting to note the repositioning exercises that has been done on this brand over these years
1970's : 5 Star was positioned on the basis of its taste. The brand had the tagline " Deliciously Rich, You'd hate to share ".
1980's : Saw the brand highlighting its soft and chewy nature. During this period the brand also had the positioning based on " Togetherness' . 5 Star had the campaign " Lingering taste of togetherness ".
1990's : Saw a major repositioning for the brand focusing on the energy factor. 5 Star was positioned as Energy bar . The product had glucose hence gave instant dose of energy.
1994 : The brand used the tagline " Reach out for stars " ,taking a cue from the name.
1997-1998 : 5 star took the youth wagon and positioned on the two attributes : energy and youthfulness. The brand had the tagline " Mera own energy zone "
1999 : The brand came out with the tagline " Dil hai to josh hai " again positioning itself on the energy platform
In the millennium, the brand came out with a variant 5 Star Crunchy which had added rice crispies to make it more crunchy. The brand had the campaign with the voiceover "Arrey "( surprise).
The brand had faced lot of competition throughout its lifecycle. The competition was not from similar caramel chocolates but from brands like Kitkat and Cadbury's own brands CDM and Perk. Another issue that the brand faced was the price-value proposition . Cadbury had reduced the grammage of the brand ( quantity) drastically during 2000-2005 which hurt the brand very much. Not only the bar was less filling, customers felt that its too pricey.
This year saw a rejuvenation effort for 5 star. The brand is being repositioned on the taste platform. The new campaign give the brand a new tagline " Jo Khaaye, Kho Jayee" meaning " Lost in the taste of 5 star ".
Watch the TVC here : 5 Star
This time 5 star is on a 360 degree marketing campaign with added focus on digital media. The brand has a new website lostin5star.com where the brand has tried to build a viral campaign.
Along with the new campaign , a new variant has been launched 5 Star Fruit and Nut. Like CDM, 5 Star is also targeting the youth market. Although the taste is a good platform, I didn't like the execution of this idea in the new campaign ( There is no creative spark in the ads) . It does not require an O&M to come out with such a campaign.
5 Star is an example of consistent investment in longterm brand building. The brand has never shied from experimenting and repositioning. I feel that like other confectionery brands, 5 Star also needs a celebrity to keep its share of mind. Its not that celebrity endorsement is necessary for a heritage brand like 5 Star but I feel that 5 Star never had a consistent USP or positioning. What comes to my mind about 5 Star is its caremel taste. If the brand has decided to take taste as its USP , a celebrity can reinforce that better and give the campaigns an edge.

Monday, November 12, 2007

Bournvita : Do You Have Bournvita Confidence

Brand : Bournvita
Company : Cadbury's
Agency : O&M

Brand Analysis Count : 289

Bournvita is a power brand. Bournvita was launched in 1948 and is one of the oldest brand in the malted beverages segment. The brand is a market leader in the Brown health drink segment with a market share of over 17 %.
This is a brand that has sustained over time and competition. Cadbury's - true to its reputation has managed to sustain this brand over these years. The brand has sustained because of Cadbury's invested in the brand and also ensured that the brand changed in tune with the times.
Bournvita is a chocolate flavored health drink. When the brand was introduced in the market, it tried to solve a perennial problem that mother's face : a need for a healthy food which is tasty. Bournvita offered that unique combination of health and taste.
Its also interesting to see how this brand has evolved over these years.In 1970s t he brand was positioned as a product that helps in good upbringing. The brand used the tagline : Goodness t hat Grows with You.
During 1980's the brand changed its focus from Upbringing to Intelligence. The tagline was changed to : Brought Up Right, Bournvita Bright.
In 1990's the brand felt that it should be focusing on the overall health of the kid thus changed its focus on Body and Mind. The brand also took Energy as a main focus and thus evolved the famous VO ( voice over) : "Bournvita has proteins, minerals and carbohydrates" . Along came the famous tagline : Tan Ki Shakthi , Man Ki Shakthi.
During 1998, the brand faced intense competition from Milo from Nestle. At this time, the brown health food drink segment was facing issues of stagnation because of lack of value addition. Bournvita then changed its positioning on the health platform. The brand used a marconym RDA ( Recommended Dietary Allowance) to reinforce the health positioning. The brand used a clever Nutritional meter to communicate the RDA formula : 2 cups of Bournvita for balanced nutrition.
The brand also set up a Bournvita Nutritional Center where nutrition experts recommended the right RDA percentage to kids. The brand at that time used the cricketer Ajay Jadeja to endorse the brand. The brand also harped on the taste and used the tagline " No Bournvita No Milk " to reinforce the taste attribute.
In the current millennium, the brand has moved to the next level. In the typical laddering Up strategy, Bournvita has identified Confidence as its Core Brand Essence. The brand realized that every kid have a chance to excel in his chosen field of endeavour if he have confidence . The realization has enabled the brand to chalk out the current marketing strategy. The brand now uses the tagline " Do you have Bournvita Confidence ".
In the Brown beverages segment, Bournvita faces intense competition from Boost. In order to defend the leadership position, Bournvita has invested heavily in product development, advertising and sales promotion. In the product development front, Bournvita had significantly changed its packaging and the latest pack is inspired by Boost. Along with packaging changes, the brand also had comeout with a new variant : Bournvita Fivestar Magic. The new variant has the unique chocolate with caramel flavor of Cadbury's Fivestar. The brand is using the brand association with Five Star as a key differentiator.
All these years, Bournvita has used taste as a consistent theme to attract the kids. The Five Star Magic variant further reinforced this positioning.
In the advertising campaigns, Bournvita has always been a heavy spender. When I am writing this post, Bournvita is running two different campaigns for Bournvita : one campaign for the Bournvita Fivestar Magic and another one featuring Bournvita Confidence Academy.

Bournvita Confidence Academy is not a School but a reality show. The show which premiered on July 2007 in the Pogo channel is different from the usual reality shows . The show features 7 kids who have exceptional talents in various fields like dancing, racing, singing, magic, studies etc. In the reality show , these kids to act as Gurus and is expected to teach each other skills . So you have a magic whizkid learning to sing. The point is that "You Need Confidence" to venture into unknown fields.
Bournvita Confidence Academy is not the first event that this brand associates with. Bournvita Quiz is the longest running quiz show in Indian Television .
In the sales promotion front also , the brand was active with its share of freebies and gifts . The association with Cartoon Network enabled this brand to use the famous characters like Powerpuff girls and Dexter to the brand's advantage.
As a marketer, I feel that the latest focus on Confidence is a smart move by the brand. Its arch rival Boost has built itself on the energy platform and recently has gained headway using Sachin. Hence to counter Boost, Bournvita needed to own an important differentiation point. Confidence is something that every kid look forward to. By featuring real whiz kids , the brand has been able to create an impact in the TG. But the challenge that Bournvita faces is not from Boost but from the Consumer Promotion trap that both these brands have fallen into. Now most of the sales are decided by the promotional gifts and freebies than the actual efficacy. Since mothers are happy whether the kids drink either of these , brand loyalty has become a thing of past in this segment.
Source : Cadbury website, agencyfaqs.com

Sunday, October 07, 2007

Brand Update : Perk

Perk has launched a new variant this year . Ulta Perk. This is an interesting variant since it is the the complete opposite of the product form of the parent brand Perk. Perk Ulta is the wafer chocolate with Wafer Outside and Chocolate Inside. ie Complete Reverse of the original Perk.The brand is making much noise in the media with some hilarious campaigns.

Watch the TVC : Ulta Perk
Ulta Perk is rather a smart way to rejuvenate a stagnant brand. The brand was desperate to create some newness into Perk. The brand was not facing competitive pressures but the category is facing stagnation. So these kind of tricks ( innovations) will work. Confectionery market works on inducing impulsive purchases. Ulta Perk may bring in customers who have long forgotten this brand.
Another positive effect is that the agencies will have something to work with. O&M already have some outrageous commercials ( print and tvc) based on this idea. Ulta Perk is having the tagline " Full Palti" means " Complete Reverse" . The new variant has a highly extendable Big Idea which the creatives can work on.
Ulta Perk is targeting the Teen and Youth with this variant. Priced at Rs 5, Ulta Perk is going to Perk Up the market for sure.
Picture courtsey : adsoftheworld.com

Related Brand
Perk

Thursday, September 13, 2007

Celebrations : Riste Pakne Do

Brand : Celebrations
Company : Cadbury's
Agency :Contract Advertising

Brand Count : 273


Celebrations is a unique brand. Actually Celebrations is a collection of brands which makes it more special. Celebrations is the gift packet from Cadbury's having an assortment of its chocolate brands like Dairy Milk, 5 Star, etc. In a lighter vein,using a brand Cadbury's is trying to sell a collection of its brands.

Celebrations is unique because its the first time that a organized confectionery brand is trying to cater the festive gifting segment on a mass market scale. Please note that Amul has built its chocolate brand using the positioning " A gift for someone you love " . In the case of Celebrations, the segment is different.

Celebrations was launched in 1990. During these 17 Years, Celebrations was focusing on Occasions like Raksha Bandhan, Diwali etc. The brand was trying to capture a slice of the market which was dominated by traditional Mithai and dry fruits.
This year, Celebrations is trying out a new strategy. From occasion focus , the brand is trying to look at segments outside the festive seasons. The reason is that Occasions limit the usage of the brand. People never look at the brand during non-festive seasons. Hence the brand loses relevance during non festive seasons. One option for the brand is to increase the occasions of usage of the brand ( example of Archies Cards popularizing various occasions of giving Cards can be noted in this scenario).
Here in the case of Celebrations, the brand moved out of festive based gifting to Social Gifting. That is a complete repositioning that the brand has embarked upon.
The new exercise is based on certain consumer insight. The company research has shown that usually gifts are hurriedly pulled out , dusted and rewrapped. That is the reason why we get so many Glass sets, clocks, casseroles. Most of the gifts are insincere. There can be many reasons for this - lack of time, lack of choices, forgetfulness etc.
Thus from this insight, came the big idea : why not position Celebrations as an effective Any Time Gifting Option. A gift which is sincere and easy to select.
The brand is now running a heavy duty promotion for the brand in the visual media.

Watch the TVC here : Celebrations
The ad is well made and the concept is simple : An insincere gift going full circle and coming back to the people who gifted it.The ad uses the song from the film Tohfa to great advantage. The brand is trying to tell the customer to chose Celebrations because it is a sincere gift. Ultimately the brand is positioned itself as one that facilitates strong relationships.

So a big idea backed by good advertising. Will it work ?
There are danger zones. The brand is trying to alter the social gifting behavior of the Indian customer which is not easy. Giving flowers and gifts are the accepted norm but will the Indian consumer accept Sweets as a Social Gift is something to watch out for.

For sweets / chocolates as gifts, there are premium foreign brands like Ferrero Rocher, Hershey's and Lindt already available in the market. Cadbury's is never considered as an "Aspirational " brand because it is affordable . And consumers are going to think " What will he think when he finds out that the gift is Chocolates ? "
Guess who wins the race ?

Clock or Celebrations ?
Tea set or Celebrations ?
Curios or Celebrations ?

Although I am skeptical about the success of this initiative, Celebrations is definitely a relief for me as a consumer, now there is an easy choice. This gift is useful when visiting a a friend who has kids. For giving it to adults ...... I need some more convincing.

Tuesday, September 04, 2007

Bubbaloo : Funfilled Center

Brand : Bubbaloo
Company Adams ( Cadbury's)


Brand Analysis Count : 269

This brand is Cadbury's latest foray into the bubblegum market.Bubbaloo is the latest entrant in the Rs 180 crore bubblegum market. Bubbaloo is a global brand which came into existence in 1985. The original owner was Adams which later became the subsidiary of Cadbury's.Bubbaloo is now sold in 25 countries and is a global major in the bubblegum market.

Bubbaloo is a soft bubblegum with a liquid filled center. The brand is similar to the Center Fresh in the form . The brand is positioned as a bubblegum with FUN FILLED CENTER. The brand is targeting kids unlike Center Fresh which is more of a youth oriented brand. In the market, Bubbaloo is competing with Boomer and Babool which targets the same segment.
Like Boomer , Bubbaloo also has a mascot . The mascot is named Bubba : the cat. Bubba is a modern friendly stylish cat and the first commercial is already on air.
According to the company Bubbaloo is trying to differentiate itself by the product qualities. The brand is much softer and as its competitors , Bubbaloo make big bubble. Infact the brand is famous for the largest bubblegum bubble ever blown ( 58.4 cm). Bubbaloo comes in two flavors : strawberry and mixed fruit. Although the differentiation of being Liquid Filled is not a USP or a serious differentiator, in the confectionery market , it is the noise and the offers that matters. The brand is priced at Rs 1 and the company expects a market share of 10 -15 % in the near term.

The brand is in a market dominated by two major brands. Boomer and Babool together commands 87 % of the market. Again the market is flooded with consumer promotions ( free gifts and collectibles ) and establishing itself will be a challenging task.
But the silver lining is that Indian Bubblegum market is growing at 20 % which makes it attractive for new players. And since there are only two players, Cadbury's also thinks that there is a room for a third brand.
There is another interesting feature to this brand. Although Bubbaloo is from Cadbury's and Cadbury have a brand equity which is unmatched in the confectionery space, Bubbaloo does not associate itself with the parent brand. The reason is obvious. In theory we call it the Secondary Association. Having a secondary association with Cadbury's will have a negative effect on both Bubbaloo and Cadbury's because Cadbury is strongly associated with Chocolate. And a bubblegum never fits into this association. Hence the brand takes the parentage of Adams .
Bubbaloo has all the necessary brand elements to make it big. A mascot, globally successful product, lots of money to spent on advertising and the excellent distribution strength. Kid's Channels will see lot of airtime spent on the fight between the THREE B's

Tuesday, October 03, 2006

Cadbury Perk : Time to Perk Up

Brand : Perk
Company: Cadbury's
Agency: O&M

Brand Count : 132

Perk was Cadbury's foray into the chocolate wafer bar category. Indian Chocolate market is estimated to be around Rs 500 crore. Although there is huge potential for this market, the penetration of this product category is very low. The percapita consumption of Chocolate in India is 160 gm compared to 8 kg in UK. The urban penetration is abysmally low at 15%.

Perk was launched in 1995. The product gained immediate consumer attention because of the nature of the product and some smart advertising. During my MBA days the competition between Nestle Kitkat and Perk was a hot topic in the marketing sessions. 11 years after the launch, Perk has not made a headway into this market. Reports suggest that both Perk and Kitkat is facing issues of stagnation.

Perk is a quasi chocolate product with wafer coated with chocolate. The product launch was a classic case of smart advertising. The brand was launched not as a chocolate brand but as a " Smart Snack" that can be had any time, any where and whenever you feel hungry. That was an awesome positioning and execution was perfect with Preity Zinta endorsing the brand. The tagline " Thodi Si Ped Pooja" was a classic tagline to have.

While Perk was taking about snacks , Kitkat was busy teaching its customers how to eat a Kitkat. Both campaigns propelled both brands into a great start. But soon both of these brands faced stagnation.

Perk tried to getover the stagnant market by launching a price led intiative. Like sachets, the brand launched variants at a price as low as Rs 5. This offensive prompted Nestle to launch Kitkat at a lower price.
Although the reduction in the price expanded the market to certain extent, the growth was not as expected. Primarily this is because of the characteristics of Indian market where Chocolates are not as popular as in the west and there is competition from the lower priced " Mithais".

Talking about the brand Perk, after the initial excellent start, the brand failed to capitalise on the positioning of the brand. Inorder to create more excitement, the brand tried to experiment with its successful positioning and changed the positioning to some bull shit.
I again wonder why brands change their successful positioning. Perk as a snack is one of the best positioning you can have. Preity is one of the best brand ambassador and both the brand and the model gel with each other.
From the " thodi si ped pooja" the brand took the positioning " kabhi bhi , kaise bhi" and then to some other taglines which I don't remember. The latest ad of Priety's encounter with Yamaraj again is a Damp Squib and is not funny as it is intended. The tagline is also not catchy and it says " baki sab Bhula de" meaning " forget all else".The problem with Perk ads is its over reliance on being funny. After the funny campaigns from Perfetti, every brand is trying to make the customers laugh. Humour if not carefully used will create a negative impact. Perk's initial campaign had a very light humour or a rightword will be playfulness or bubbly exemplified by Preity. But when the brand tries to be outright funny, the entire campaign becomes a flop. Perk has fallen to the trap of trying to be funny while the brand does not need to be funny.

Perk is having serious competition from Kitkat and Munch. The current positioning of Perk is similar to that of Munch which is endorsed by Rani Mukharjee. Perk can have solace that Munch ads are also lousy.
The fact that the market is stagnating shows that the brand is not able to create a place for itself in the mind of the customer( read Positioning) and it is competing with other full chocolate brands like CDM. Perk's initial positioning had they continued it could have helped the brand to have a space for itself different from other brands. Perk could have encouraged its customers to keep a Perk always at home and with them because no one knows when they will be hungry.
Source: superbrandsindia,agencyfaqs,businessline, strategicmarketing

Monday, September 11, 2006

Cadbury's Gems: Nonstop Excitement

Brand : Gems
Company: Cadbury's
Agency: O&M
Brand Count : 124

Cadbury's Gems is one of a kind product and brand. Unrivalled in all these years, Gems hold a special position in the consumer's mind. The brand which came to India in 1968 is still going strong.
Gems is still popular not because of its ads but because of the heritage or should I say nostalgia?
I still remember the excitement I had ( when I was a kid) when my father slowly pushed the Gems through the pack and we used to guess the color of the button that is going to come out. The same excitement I could see in my daughter's face now after almost 20 years. I still buy Gems for my kid not because of the ads but because it is a brand I grow up with. ( sorry for being emotional).
Although 38 years old, Gems managed to stay relevant. A lot can be attributable to lack of competition and the unique taste that the product has. I will say that the brand is still relevant because those consumers of yesteryear's are now the parents and inevitably, Gems will figure in their favorite list of chocolates.

In the recent past I have seldom seen an ad of Gems. A major change in the Product Mix came in the early nineties when Gems reworked on its pricing and packaging strategy. It made a clever move by inventing new price points at Rs 5 making the brand more affordable. In the recent past, Gems pack is available for even Rs 2.
2006 saw the first variant of Gems in the form of Fruity flavours branded as Gems Jungli. The chocolate core has been changed to fruit flavours which is a major change in terms of the brand. Gems is known for its chocolate core with sugar coatings. With this variant, Gems is in a way moving away from its core .
Jungli has given the brand something to speak about. Now lot of promos have started aiming at the target audience ( kids). The ads are OK but not upto the creative standards of O&M. I bought one for my kid but the excessive coloring is a dampener. The color of the sugar coating seems to be too much and caused alarm as to how healthy the color is. The classic Gems do not have that much coloring or the color don't seem to be unhealthy.
I don't remember the old ads of Gems but looking at some of the blogs like Vishalpatel.com , the ads seem to position the brand along excitement. Even during the 80's there was Gems Bond a mascot for the brand. The old ads also talked about creating pictures using Gems. Those campaigns have put this brand firmly on the kids mind that is still making impact.Now Gems has been promoted using events and contests .
Gems have a problem at hand. How to make this brand relevant to today's kids. With lot of action in the confectionery market with lot of brands, Gems cannot rely on the old brand equity. May be the Jungli launch was to make the brand more visible in the segment now but are we not forgetting the classic Gems ?
Although positioned on excitement, right now Gems do not have a solid positioning. I agree that it is one of a kind and there has been imitations that have failed but success should not lead to marketing myopia.
Gems has to consolidate and nurture its core brand to be relevant to the much more dynamic and highly evasive consumer of today. Gems has to make sure that the excitement is nonstop.