Thursday, September 22, 2011

Quco Hair Perfume : For Great Smelling Hair

Brand : Quco
Company : Vini Cosmetics

Brand Analysis Count : # 497

Have you ever thought of buying a perfume specifically for hair ? Were you ever conscious of how your hair smells ? If not, then marketers are out there to make you conscious about how your hair smells. From armpits to hair, perfume/deo brands are indeed expanding their horizon !! 


Quco is a hair perfume brand from Vini Cosmetics. Vini Cosmetics was founded by Mr Darshan Patel who was the co-promoter of Paras Pharmaceuticals. In 2010 , Mr Darshan Patel sold his stake in Paras to start on his own venture. Quco hairspray is one of the many products the company has launched in recent times.


Quco is trying to create a new category of hair perfume in the Indian market. The hair perfume products are virtually unheard of in Indian market and the launch of Quco has created lot of buzz in the market . 

There are lot of ! and ? about the scope of such a product category in India. One of the most important challenge that Quco face is to establish its usefulness in the mind of consumers. The brand is attempting to create a new category. The product is virtually unheard of in the market and consumers are not even aware of the need for a hair perfume spray . So even before establishing the brand, Quco needs to educate the consumers about the need for a nice smelling hair. The brand has launched its campaign in Television and is attempting to create awareness about the need in its first TVC.
Watch the ad here : Quco TVC

There are many factors that influence consumer adoption of new products like Hair Perfume . Some of the factors are Perceived usefulness, Perceived risks , attractiveness etc. The brand has addressed the perceived risk by claiming to be alcohol-free and safe for hair.
The fundamental problem is whether this product category has perceived usefulness in the mind of the consumers. Many consumers are not aware about the " hair smell " and even if they are conscious , the consumers depend on shampoo to handle the problem. Another issue is whether the consumer feels compelled to purchase a specific product to solve this issue. 
Quco will be a niche brand because of the nature of the product. It has to be seen how Indian consumers will warm up to the idea of a perfume for hair. Just like Rexona and Close Up taught Indian consumers about odor, Quco will have to educate and convince consumers about hair smell.Will Indian consumer will find the need strong enough to invest in a new product and use it on a continuous basis. These are the questions which the market will answer in future.

Monday, September 19, 2011

Exo : Anti-bacterial DIshwash Bar

Brand : Exo
Company : Jyothi Laboratories Ltd
Brand Analysis Count :  # 496

Exo is a dishwash brand from Jyothi Labs. Exo is a challenger brand in the Rs 10,000 crore dishwash product category in India. The brand currently focuses on South India and is slowly spreading its wings nationally.
Exo was launched in 2000. The brand was launched as a part of the diversification of JLL whose bread and butter was from a single brand- Ujala. Exo entered a very tough market which was dominated by the market leader Vim.

In competitive strategies, theory talks about various strategies like Frontal Attack, Bye-pass attack etc. Exo chose to attack Vim directly and aggressively. When a competing brand chose to attack the market leader, it needs to have a credible differentiator inorderto compete and succeed. Vim have tremendous brand equity in the market and it is a tough task to fight such a leader.
Exo's marketing strategy is a notable example of successful frontal attack. The brand was able to find a credible and sustainable differentiator against Vim. Exo took the position of an Anti-bacterial dishwash bar to fight Vim. 
Exo was India's first Anti-bacterial dishwash bar.As usual, the poor Keedanu ( germs) was at the receiving end. Exo positioned itself as a dishwash bar that killed all the bacteria in the utensils. The positioning was very smart since Vim was positioned on the basis of cleanliness. 
Exo was innovative in creating an awareness about the possibility of germs in utensils. There was also another smart idea from the brand. In theory, we often say that the differentiator should be relevant, sustainable and not easily copied by competitors. Exo's positioning of anti-bacterial benefit can be easily copied by the competitor . In order to counter this, Exo used an ingredient "Cyclozan " to protect its differentiation. The ingredient brand " Cyclozan " ensured that the differentiation of Anti-bacterial benefit cannot be easily countered.
By launching Exo with anti-bacterial property, Exo created both point of parity and point of difference with Vim. The brand talked about cleanliness thus created parity with Vim and then used Cyclozan to establish point of difference thus creating a powerful position in the mind of the consumers.The results was visible . Exo became the second largest dishwash bar in South India. 
To fight the aggressive attack by Exo, Vim launched its own anti-bacterial variant using neem as the ingredient. 
Exo later went into a brand extension mode by launching Exo dishwash liquid and later Exo Scrub. With the acquisition of Henkel in India by JLL, the fate of Exo dishwash liquid appears bleak since  Henkel's Pril is the market leader in the dishwash liquid market. Exo will now be restricted to only dishwash bar category.
Exo is a brand which is promoted exhaustively by Jyothy labs. The brand has very high share of voice and ads keep on driving the USP of germ-killing property. Since the dishwash bar category is not a high involvement category, the brand had benefited greatly by this share of voice. 
With the acquisition of Pril brand from Henkel, Jyothi labs now have two formidable brands in the dishwash category. Vim now faces the most intensive threat to its leadership position. It will be interesting to watch how the fight will turnout to be.

Thursday, September 15, 2011

McCain : Fresh Banega , Baat Banegi

Corporate Brand : McCain
Company : McCain Foods India Ltd

Brand Analysis Count : # 495

McCain is one of the World's largest frozen foods manufacturers. This Canadian giant is known for its potato based frozen foods. McCain is a leading supplier of potato based items like French fries to leading quick service restaurants like McDonald. This giant has big plans for India.
McCain came to India in 1998. The brand primarily set up shop in India to cater to the  requirement of its major customer- McDonald's. The company started with the import of potato based products later commissioned its first production plant in India in 2007.
Frozen foods is a category in nascent stage in India.The category is now worth Rs 1000 crore including B2B segment. Bulk of this business is contributed by B2B segment which consists of restaurants and fast food joints. Slowly the B2C category is growing and McCain is making all out efforts to tap this segment.

Frozen foods has low penetration due to many reasons. Firstly the consumers are not open to the idea of frozen foods yet. Another major impediment to the growth of this category is the distribution inefficiencies. The lack of freezer space at retailers, supply chain issues , retailer reluctance to stock this product category has created huge issues for marketers trying to create this category. How ever things have changed. Consumers have started to use frozen foods and the presence of large retailers gave the much required supply chain support to this category.
Although McCain started selling its branded products in India since 1998, the effort was largely restricted to BTL activities. The brands like Smiles existed in the market for long but there was not much promotions for the brands. 
It was in 2011 that McCain launched its first TVC in India. 
Watch the TVC here : McCain 
The first commercial set in a typical modern Indian household is aimed at introducing the brand to Indian consumers . The brand did certain research on Indian consumer's mindset regarding  frozen foods found that consumers doubted the freshness of such frozen foods ( common sense !). Frozen foods were often viewed by consumers as 'Old ' stale foods. The brand also found that this impression changed after they tried out these products. So the challenge was to convince the non-users about "freshness " of frozen foods. 
It is a Herculean task for marketers to convince customers that Frozen foods are Fresh.The first ad successfully managed the difficult task of connecting the two attributes which are poles apart - Frozen & Fresh in a very subtle but effective manner. The ad makers used a story telling approach and by including the entire family unit in the ad addressed the concerns of all stakeholders of the family. 
The brand has the tagline " Fresh Banega , Baat Banegi " which emphasis on the freshness aspect. 
Although McCain's competency is in potato based products, the brand has tried to cater to the local tastes of Indian consumers. Its product range includes Indian dishes like Aaloo Tikka etc.The brand surprised the Indian market by introducing Frozen Idli which can be cooked within 3 minutes. The product is still in the market testing phase. The company has now focused on the snack food market and once the consumers are opened to this idea of frozen foods, more products like frozen meals will follow.

One of the best practice of McCain is its keen understanding of Indian consumers. The brand spent lot of time in understanding the market before entering the consumer segment. It strengthened its distribution and ensured retailer support before launching its promotions. The brand also took care of pricing to ensure that the value conscious Indian consumers are not scared away by the high prices. Usually frozen foods are expensive but McCain launched packs at price points like Rs 25 which entices consumers to try it out. Also the firm introduced its products in smaller packs because Indian refrigerators are usually small or have small freezers. The products like Smiles attract young consumers because of the form factor. So on many fronts McCain has put in lot of thoughts and innovation which will yield positive results.

The Frozen Foods category is now having lot of players including Godrej . The changing lifestyle has further strengthen the potential of frozen foods in the Indian market. It will be interesting to see how these players shape this market.

Friday, September 09, 2011

Xpert : Fast Action

Brand : Xpert
Company : Rohit Sufactants  Private Ltd

Brand Analysis Count : # 494

Xpert is a dishwash bar brand from Rohit Surfactants Pvt ltd (RSPL) which is now on an promotional overdrive. The brand is from RSPL  which is famous for its Ghari detergent brand. Ghari literally made the large FMCG MNCs a run for their money. The Ghari brand is infact larger than the HUL's Surf and is the second largest selling detergent brand in the country ( source). 
Xpert was launched in 2006 by RSPL as a part of its diversification. The brand is now competing in the Rs 800 crore utensil cleaner market. The market is dominated by HUL's Vim with a share of around 60%. The market is characterized by one big player and several small players. The nearest rival is Exo diswash bar  and Pril with a share of around 8% each. As history has shown, fighting HUL's Vim for market leadership position is not an easy task but that is the risk that a challenger brand needs to take.

Xpert has chosen celebrity endorsement as a route to attract consumers towards the brand. For this Xpert chose Madhuri Dixit as the celebrity endorser. The brand is currently running a campaign in TV featuring the celebrity.
Watch the ad here : Xpert  
The brand is using its Aquashine formula as the USP and like any other brand , it is talking about quick and easy cleaning. 
The ad is very basic and rather than using  Madhuri Dixit for testimony, the brand chose to use her as Gangu Thai ( a housemaid character in the movie Ganesha) for the campaign. If one has missed the Ganesha movie, the ad plot will be half lost.  
Xpert is priced around Rs 10 for 200 g bar while Vim around Rs 12. Exo is priced at par with Xpert. The brand hopes that the price differential together with celebrity will tilt the consumer choice towards Xpert. This aggressive pricing + promotional strategy is going to affect the smaller brands rather than Vim in the short-term.
What is lacking in the current strategy of Xpert is the absence of a clear differentiator. While Aquashine formula is the USP, the brand fails to communicate what it means and how it is going to benefit . May be in future campaign, these will be explained. Without a powerful differentiator, Xpert may not be able to break into the market of Vim. Exo tried with its aggressive promotions and anti-bacterial properties with limited success. It is very difficult to create a differentiator in a market like dishwash bar and almost all options has been used up by the players.
It will be interesting to see how this high profile attack of Xpert will play out in the future. In the short-term we will see some action in this dull category . 

Wednesday, September 07, 2011

Otto : The Symbol of Success

Brand : OTTO
Company : Pothys Group

Brand Analysis Count : # 493

Otto is the readymade brand from Pothys Group. Pothys is one of the most reputed textile retail group in South India. The brand Pothys is a known name in Silk sarees and commands tremendous brand equity across South India. 

Otto brand of men's wear started off as a private label has now moved to become a brand ( theoretically). The brand which was available at various retail stores in TN has now moved to other markets as well. Advertisements of this brand has began showing in various media across markets other than its core TamilNadu market. 

What is striking about the current campaign of OTTO is its celebrity driven brand strategy. OTTO although was in the market since 1997 is now upping its ante across various markets this season. The brand has roped in the Tamil Superstar Vikram as the brand ambassador. Print ads featuring the star is now running across Kerala where the shopping season has started coinciding with the Onam festival.

Watch the television campaign here : OTTO shirts

First it is one of those rare instances where a retailer upgrades a private label to a brand and puts that brand through other retail outlets.In that way Pothys deserves to be appreciated for the risk it has taken to build a brand in the hyper competitive readymade market. 
Having said that , the brand had fallen prey to the celebrity endorsement trap where more than anything, celebrity over shadowed the brand. It is true that celebrities like film stars command huge respect and credibility in markets like TN, AP etc and the endorsement by a star like Vikram will take the brand to new heights, in the long run it is not a good strategy for the brand.

The brand seems to be heavily depended on Vikram to deliver results. There is no mention of product features, USP, positioning or differentiation. The brand also did not try to leverage the equity of its parent Pothys. By not addressing these critical brand building basics, OTTO has lost valuable opportunity to build an image for itself that would sustain even after the contract with the celebrity is over. The brand name OTTO is a German term meaning Wealthy. 
The brand has chosen a positioning loosely on being a success symbol. The brand has the tagline  " Symbol of Success " and uses the celebrity as the proof. But given the power of the celebrity, OTTO could have done better if it had a proper brand building strategy aimed at long-term. Ideally the brand should have done these things 
  • Identified a strong sustainable USP 
  • Positioning statement 
  • Endorsement by parent brand Pothys
  • Campaign combining product feature + Positioning 
But the current campaign focus on earning short-term brownies riding on the popularity of Vikram.

Saturday, September 03, 2011

Velocit : First Joys of Motherhood

Brand : Velocit
Company: Dr Reddy's

Brand Analysis Count : # 492

Velocit is a unique brand. The product belongs to Rs 1000 crore Indian diagnostic market. Velocit is a Pregnancy Diagnostic Kit launched by Dr Reddy's in 1998. The brand had grown the category and  has built a leadership position in the market.
There has been a significant growth in home diagnostic kits due to the larger incidence of diseases like diabetes, BP etc coupled with increasing awareness among the public about detection and monitoring of such diseases. Doctors also began recommending such home based diagnostic kits which further resulted in the growth of the market. This category of products are called Point of Care ( POC) testing market. POC refers to any testing made outside the traditional testing centers like labs, hospitals etc.

Home pregnancy kits gained popularity in India owing to the convenience and confidentiality it offered regarding testing pregnancy. Gone are the days when pregnancy was guessed with symptoms like Vomiting. Doctors also began advising women to test their doubts using such kits.
Home pregnancy kits like Velocit uses the presence of a hormone called Human Chorionic Gonadotropin in the urine to confirm pregnancy. 

Products like Velocit marketed itself through recommendation from doctors during the launch phase. The ethical route to promotion was adopted since consumers was unsure about the efficacy and accuracy of such products. The emergence of competition and the growth of the category prompted these brands to promote itself aggressively through advertisements.
Velocit started its branding focusing on functional benefits. It was positioned as  "3 Minute Wonder " referring to the speed with which the consumer will get the result. Now Velocit has moved to a higher positioning platform focusing on " First Joys of Motherhood ".  The brand says that the news or confirmation of pregnancy is the first joy of motherhood and the campaign puts the brand right at that first moment of joy.

Watch the ad here : Velocit
The brand also runs a print campaign along the same lines in major women's magazines. This emotional positioning will work well for the brand. The insight behind the " first joy of motherhood " should be appreciated since it strikes a chord with the consumers.
The increased number of competitors has made promotions crucial in category like that of Velocit. Most of the sales happen through word of mouth /referrals. But that WOM should be reinforced and complimented using ATL campaigns. Velocit has done this effectively.  

Tuesday, August 30, 2011

Brand Update : Amrutanjan wants to be Sexy

It has been a long time since I updated about Amrutanjan. A lot has happened with this brand including a rebranding exercise and launch of various variants. Amrutanjan which once had a generic status in the pain balm market is now the third largest player in the Rs 1700 crore pain balm/rub market with a market share of around 10%. The balm which was projected as a one-stop solution for all kinds of pain found it difficult to position itself in the increasingly fragmented market. With more and more specialized brands entering the market, Amrutanjan's positioning of an all-purpose brand became largely diluted.

Realizing this, the brand came out with a slew of variants and a change in the positioning. The brand also rebranded itself with a change in the logo to make it more contemporary and appealing to younger generation. Amrutanjan launched a sub-brand Amrutanjan Relief specifically for Cold management product range. The brand also introduced Roll-On variant positioning it on the basis of convenience in carrying.

In the promotional front, the brand changed its famous " Its Gone " ( Fast Relief) positioning and experimented with various other positioning platforms. In 2010,the brand roped in celebrities like Asin to endorse the brand. 
Another experiment in promotion was the " Be Ready " campaign where ten  ' slice of life ' situations were shown in the TVC where people accidently  got injured. The campaign wanted consumers to be ready with Amrutanjan because one never know when injury will happen. The campaign further asked consumers to share their own videos of such instances. 
When its main competitor Zandu Balm sizzled the market with Malliaka Arora , Amrutanjan followed suit with an attempted sizzling ad for its roll-on variant. According to Soumyadip of Cutting The Chai blog, the ad is inspired by the (in)famous Savita Bhabhi . 
Watch the ad here : Amrutanjan Roll on
The ad also gives a new tagline " Kick Out Pain " for the variant.
In my opinion, the new campaign qualify for one of the worst brand campaigns in India. The ad which is of poor taste neither talks anything sensible about the brand nor it is interesting. The brand thought that this campaign would become viral but that also did not happen. Overall it was a mega flop campaign.

Amrutanjan never found a strong positioning ever since it ditched its " Its Gone " ( fast relief)  platform. There was no reason for the brand to ditch such a strong memorable positioning. Now it is paying price for that mistake. 
Related brand

Friday, August 26, 2011

Wella Kolestint : Deep, Longer Lasting Color



Brand : Kolestint
Company  : Wella ( P&G)

Brand Analysis Count : # 491

Competition is hotting up in the Rs 1200 hair color market in India. World's leading hair color brand Wella's Kolestint is upping the ante in the fast growing premium hair color segment in the Indian market. Wella is World's biggest cosmetic company based in Germany. Wella has a rich heritage dating back to 1880 and was  created by Franz Stroher. 
In 2003, the company was acquired by P&G.
Kolestant is the premium hair color brand from Wella. The brand was launched into the Indian consumer market in 2010. The brand is currently on a promotional overdrive with a series of campaigns across the media.

Indian hair color market has seen significant shift over these years. The segment was pioneered by Godrej Ltd with its hair dye products. From hair dye targeting the greying Indian consumer, the category has seen a remarkable shift in the last few years. Hair coloring has now become a part of  urban Indian consumer's personality. From a product used to mask ageing, hair color has become a part of fashion . While hair dye was predominantly used by the greying consumers, hair color has found tremendous acceptance across various age groups. Hair Colors infact has consumed the hair dye market atleast in the urban market.

This product category has found so much acceptance that ET puts the urban hair color market at Rs 600 crore growing at the rate of 25% per annum. This stupendous growth has got the attention of all major cosmetic brands to enter into this segment.
Kolestint is a premium hair color brand directly competing with the market leader Loreal. Hair color market is classified into three product categories - powder/cream/henna. Powder form is popular in the economy segment while premium segment prefers the cream product form. The top end brands target the SEC A segment of the Indian consumers.
The market leader Loreal is positioned on its brand equity and premiumness while the new entrant Kolestint is taking the benefit positioning. Kolestint's USP is that the hair color lasts much longer compared to competing brands. The brand had a consumer insight that most of the time, hair coloring goes unnoticed.Consumers complain that even after spending lot of money on hair coloring , the effect is not noticed and the coloring lasts only for a few days . Kolestint has used this insight to position the brand as a hair color that not only lasts longer but also will get you noticed. The brand has used this proposition very effectively using celebrity testimonials.The brand has used Noticability Attribute in its launch ad with John Abraham and Bipasha Basu.

The brand used popular television/bollywood celebrities like Shruti Seth , Ragini Khanna etc in the subsequent campaigns which talked about their own experience with the brand. In the follow up campaigns, the brand focused on Long Lasting Color benefit as the USP.
Watch the campaigns here : Shruti Seth
Here the brand is using the same strategy of Loreal to break into the market leader's position. Loreal have also used celebrity testimonial ads to boost its image.  Kolestint was wise enough to not to chose high profile celebrities for the testimonial ads because most of the time consumers discount those testimonial ads. The choice of popular cine/television artists like Shruti Seth gave more authenticity to the testimonial ads compared to high profile celebrities. 
In the hair color market, longer lasting colors and noticability are two major attributes that consumers look for. Kolestint has made a major marketing gain by focusing on those two important attributes. The brand has followed up its brand campaigns with a below-the-line activity of running a Switch Event across the markets. Consumers are asked to bring their unused non-Kolestint hair color packet and exchange it with Kolestint hair color. Since hair color products are experiential in nature, getting consumers to try the brand is very essential. These switch events aims at encouraging the users of competing brands to switch to Kolestint.

The premium hair color market is going to witness huge competition in the coming months. The market leader Loreal is not going to wait in the sidelines and will rather fight Kolestint directly . It will be a category worth watching.

Monday, August 22, 2011

Brand Update : Jazz Gets Reasonable

Finally common sense prevails over Honda Jazz. The brand is relaunched with a significant reduction in price marking the end of aggressive market posture by Honda. Honda have a terrific brand equity in the Indian market with its City being one of the most successful product which lead the premium sedan market in India. But with the aggressive product launches from Volkswagen, Toyota and others coupled with Honda's over confidence led to the situation where the brand was dislodged from its market leadership. This over - confidence has blinded the company from understanding the competitive landscape in the market which it operates. Even Honda is not immune to marketing myopia.

This attitude of aggression and over-confidence was evident in the company's attitude towards Jazz. Jazz was launched at a price of Rs 7-9 lakh INR and the attitude was Take It or Leave It. Indian consumers choose to leave the brand and sales floundered. But all through these years, the brand maintained its stance on not reducing its price and depending on the brand's strong image to lure customers towards expensive Jazz.

The sharp decline of the sales of Honda City  in 2011 was a wake up call for Honda. The company realized that a positive brand equity may not guarantee sales. The brand needs to make sense to the customer. It is a surprise that a reputed company like Honda was not able to understand the Psyche of Indian consumer . Honda also failed to see the changes that were happening in the Indian passenger car market. The entry of new players and the shift of consumer interest towards diesel paved the way for the Honda City's dethroning from the leadership position. These factors also made Jazz irrelevant in the Indian market. 

It is in this light that Honda decided to reposition Honda Jazz at the price point. The brand has reduced the price by almost 1.5 Lakh INR and Jazz is now available at price range of 5.5 Lakh to 6.5 Lakh INR . I think this price rationalization is too late too little for Jazz. The market is too negative for a premium priced petrol hatchback. Even at the current reduced price, Jazz is expensive compared to Toyota Liva and even Etios.
Having said that, the brand should be credited with an attempt to create the premium hatchback market in India but the timing was wrong and value proposition of Jazz was not good enough to justify the steep price.
Consumers may adore the brand but to make him purchase , the brand needs to make sense.
Related Brand

Thursday, August 18, 2011

Brand Update : Horlicks Goes Premium With Gold

GSK's megabrand Horlicks has launched a premium variant - Horlicks Gold in select cities. The new variant is priced around 30% premium over the regular Horlicks. The new variant's USP is the presence of double nutrients and a premium looking packaging.According to news reports, Horlicks Gold has better taste and aroma compared to regular one.
Horlicks has been on an extension spree in the last couple of years launching both product-line extensions and brand extensions. The brand touted itself to be a megabrand which endorses a wide range of products across categories. The latest is the foray of Horlicks into Premium Health Drink market.

Infact there is no such category in the Indian market. Most of the brands are priced in similar lines and it is the first time that a brand is aiming to create a premium segment in the Malted Health Drink market. The move also marks a shift in the segmentation strategy of Horlicks. Horlicks has used predominantly Age based segmentation for all its product development . It used gender as a segmentation when it launched Women's Horlicks. Now the brand has used Income as a segmentation variable. Although Age, Gender , Income etc comes under Demographic segmentation, using Income as a segmentation is first in this category of products.

The challenge for this variant is to convince the customer to pay a premium for Horlicks Gold. In the store shelf both Horlicks regular and Horlicks Gold will be dispayed and what will prompt consumer to chose Gold over Regular is the critical question. I don't think that double nutrients or packaging is a strong enough reason for consumers to pay a 30% premium. Does that mean Regular Horlicks is inferior product to Gold ? Is the brand targeting first-time users or expect the regular users to switch to the premium brand ? These questions will be cleared once the brand starts communicating. 

Horlicks is now in a extension trap. The brand in pursuit of market share is using extensions as a strategy . Too many extensions are bound to confuse the customers. As I understand, Horlicks Gold is aimed at the entire family . But this Premium variant so far fails to offer a very powerful differentiation to justify its premiumness over its own Regular variant. That can be a problem for Horlicks. Its too early to make a prediction but in the store both these variants looks the same except for the price. It is now upto the brand communication to do the convincing.

Wednesday, August 17, 2011

Maruti A Star : Stop @ Nothing




Brand : A Star
Company : Maruti Suzuki India Ltd

Brand Analysis Count : # 490


A Star was an ambitious brand for Maruti Suzuki India Ltd ( MSIL). The brand was expected to consolidate the massive leadership position of MSIL in the A2 segment of Indian passenger car market. The brand was also expected to penetrate into the highly lucrative demographic market of young Indians.
Launched in 2008, A Star was a global car made in India. The brand was touted as a World Strategic Model and was the first car to be fitted with the famed KB series engine. The brand was expected to fit in between Zen Estillo and Ritz priced around Rs 3.5 lakh to 4,.5 lakh.A1 and A2 segment ( together called as Small Car Segment ) constitutes around 80% of the Indian passenger car market.

A Star was launched with two objectives - to tap the export market and also to launch a model in the premium A2 segment. The first objective was met through a series of strategic alliances with Nissan and Volkswagen. The grand plans for the Indian market however hit a rough patch over these years with A Star failing to impress the Indian consumer after the initial enthusiasm
.
The brand started its journey with an aspirational note positioning itself as an aspirational- loaded- young- car for the successful ones.The brand was also a highly eco-friendly car that met the toughest European emission standards. The brand roped in Farhan Akther as the brand ambassador and adopted the tagline " Stop @ Nothing ". Farhan Akthar was reigning hot with his movie Rock On and A Star tried to capitalize on Farhan's image as a cool successful young man.
Watch the ad here : A Star Farhan 
The brand was projecting itself as a sports car for the youth and was one of the first car brands to show car stunts in their campaigns - Watch another ad here

Despite these attempts to position the car for the youth, the sales started sliding and was not meeting the expectation of the company. One of the major complaint about A Star was the space. Although the car was rated high on drive quality, the interiors was totally cramped even had less space than Alto. The back seat virtually was too crampy and as one of the reviewer commented - the car is suited for a bachelor . This single disadvantage threatened the entire life of the brand coupled with the fact that A Star was launched during the beginning of recession. It is an irony that Zen Estillo sold more car than A Star because it was more spacey although less modern.
In 2010, the brand faced another blow interms of a recall because of a fuel leak. The recall dented the image of A star as a unreliable car. 

To counter the sales decline, A Star tried to change the promotional strategy by adopting a functional thrust to the messages than the earlier emotional take. The brand also began to talk about A Star consumer profile inorder to boost it image as a car for youngsters who believe in themselves. Watch the ad here

2010 also saw a slew of product innovations for A Star. The brand launched an automatic version which was very well received by the consumers. Another innovation was the introduction of personalization option for A Star. The brand launched Wrapping kits using which consumers could personalize their car. The kits was pricey at around Rs 16000 which scared many consumers away from that option. 
2011 was the year when the brand got really aggressive and bold . The brand is currently running a campaign which talks about Whakypedia which is A Star's dictionary of commonly used terms like Stepney ,censored  test drive , etc. The brand uses the tagline " New Definitions for New Generations " for this campaign.
The ads definitely bring lot of youthfulness and energy to the brand and after the campaigns, there are lot of  A Stars on the road ( discounts too are a reason). But the brand's product deficiencies cannot be masked by smart campaigns. 
A Star will do well as a first car for youngsters. The brand will fit those customers who cannot afford a Swift or a Ritz but would love to have a reliable car ( predominantly Maruti choosers). Beyond that , A Star will not be able to impress a family man solely because of lack of space. 

Wednesday, August 10, 2011

Brand Update : Hole New Fashion from Polo

The new campaign " Hole New Fashion " is one of the best campaigns I saw in recent times. The communication  once again brought back the humor, excitement and freshness into the brand. Polo has always been an interesting brand. The " Mint with a Hole " virtually made mint candy category very popular in the Indian market.
The brand was on a hiatus after the " what is your hole story " campaign which took a different take on the concept of " Hole ". 
The current campaign introduces four new flavors for Polo - Lime Mojito, Watermelon Sorbet, Peach Schnapps, and Cocoa Mocha. The most interesting factor being that these new variants are positioned as signature flavors which are "designed" by the Goa based Designer Wendell Rodricks. The brand achieved new heights in creativity when it partnered with a designer to launch a Fashion Range. The new range of Polo is known as Signature Flavors and is a classic case of a Celebrity - Brand co-creation.
What is most important in the new campaign is the new thinking that Polo brought in to mint candy. It is a great big idea to see variants as a fashion range and the execution is perfect. According to Economic Times, the flavors was such a big hit that the entire stock was sold out in two weeks in markets where it was introduced. 
Watch the ad here : Polo Signature
The new campaign will significantly help the brand Polo to reinforce its positioning as an off-beat interesting fun loving brand. The epitome of the brand's personality is its ability to think out of box which is conveyed by the tagline " The Mint with a Hole ". The brand tied to maintain its personality in most of the campaigns. The current campaign brings in much needed freshness to the brand in every sense. The new variants will also bring lot of new consumers to the brand . It also gives the existing fans of the brand to indulge more of the brand.
I am not sure whether these signature flavors are limited editions or permanent addition to the product-line. What ever be the life of these variants, it has achieved in elevating the brand to a higher level of positioning.

Related Brand

Saturday, August 06, 2011

Vi-John : Building Brand on Celebrity Power

Brand : Vi-John
Company : Maja Healthcare (Vi-John Cosmetics)

Brand Analysis Count : # 489

Do you know that Vi-John is the largest selling Shaving cream in India ? I didn't knew that till I saw Shah Rukh Khan spreading this message across the media. The marketing world is full of surprises. Vi-John which is from the house of Maja Healthcare is an interesting brand. There are lot of interesting facts about this brand which has virtually grabbed attention nationally through the endorsement from none other than Shah Rukh Khan.

Vi-John is not a new brand. The brand has been in existence from 1960 and has a strong presence in the rural market.According to certain reports, the brand has around 60% penetration in the rural market. That makes the claim of " largest selling shaving cram " valid.
Vi-John is also known for its innovation in the distribution strategy. Unlike the usual personal selling brands which focus on retail formats, Vi-John tried to innovate on the distribution by pushing it through saloons. The brand also have huge equity in saloons which has helped the brand tremendously. One of the main reason for the success of Vi-John is the keen awareness about the consumer needs. While global giants like Gillette failed to impress the rural consumer, Vi-John understood that rural consumer needs are different and its shaving cream produced more lather, better fragrance ( strength) than the competitors. 

Vi-John is not only into shaving products but a whole range of personal care products. The company has roped in celebrities like Sonali Bendre, Bipasha Basu etc. 
Vi-John has come into limelight with the endorsement from SRK for its shaving cream range. The brand is currently running a commercial featuring SRK.
Watch the ad here : Vi- John 
The advertisement is very basic with the usual stuff like Women , Smooth Shave and Keedanu (Germs). The brand ambassador stresses the fact that Vi-John is the largest selling Indian shaving cream and that adds lot of power into the brand's plan  to enter the national market.
 The brand has moved from its low-key channel based strategy to a highly aggressive celebrity based pull strategy to cater to the larger market. Although this strategy gives immediate results interms of popularity and trials, the sustainability of such a pull strategy will depend on the investment on promotions. These expensive celebrity based pull has a potential of draining valuable resources over-time and the brand hopes that the market returns will justify the investment made on such promotions.
The high profile campaigns how ever fails to give a brand identity to Vi-John. The umbrella brand Vi-John does not have a positioning on its own. The brand neither has a tagline nor a core positioning which could be extended into various product categories. Since Vi-John is an umbrella brand, the company should have tried to develop a positioning for the core-brand and then used various campaign for its products. But instead, the firm tried to promote its shaving products first. The only issue is that people will start perceiving Vi-John as a shaving product brand rather than a personal care brand.
When promoting a brand which endorses multiple product categories, it is essential to develop a brand positioning hierarchy which shows how each of these products will be positioned and how the umbrella brand will be used to promote these products. It will be wise for Vi-John to think of developing a brand personality for its parent brand and then leverage that across its product range.

Wednesday, August 03, 2011

Brand Update : Mentos needs Mentos

Mentos recently launched a new variant Mentos Watermelon flavor. The brand is currently running a campaign for the new variant. Mentos has been a very interesting brand because of the unique product features and famously humorous campaigns. The tagline " Demaag Ki Batti Jalao " has been one of the most famous taglines in the Indian context .
The new ad somehow was way off the creative standards that the brand had set for itself.The ad features a young man using a watermelon carved as a helmet to evade a traffic police check really tests the common sense of the audience.
Watch the ad here : Mentos Watermelon ad 
The policeman's expression of  " what the hell " sums up the creative execution of the positioning of the brand in this campaign. The protagonist of the ad looks like an idiot wearing that watermelon helmet and the only saving grace being the " yeh Jawani " song.

I used to look forward to Mentos' ads because there was refreshingly new ideas that were being tested in those campaigns. From the campus to the last animated ad, Mentos ads were bang on the positioning of a " refreshing chewy". The current campaign really lacks the standards of the early campaigns.
For a brand like Mentos, each of these ads are important for two reasons - the brand does not have too many campaigns in an year. Typically it is one or two ads. Those ads usually are very good and is often used again and again throughout the year. Second reason is that consumers expect really high quality creatives from this brand which boasts of being a " brilliant " brand. So in this case of watermelon flavor, the agency failed to deliver a quality creative. 
Related Brand

Saturday, July 30, 2011

Brand Update : Titan does an Eco-Drive with HTSE

Aiming to consolidate the leadership position in the Indian watch industry and to further thrust the brand's attempt to enter the premium watch segment targeting young consumers ,Titan launched a new series of watches branded as HTSE.

HTSE stands for High Tech Self Energised . 

Titan has been trying out various strategies to enter the lucrative luxury  and  premium segment in the Indian watch market. Titan was always associated with the premium segment targeting the middle and upper middle class of the social strata. The Luxury segment of the market is now occupied by the global iconic brands like Cartier, Rado, Omega etc. Titan tried to enter this market with the brand Xylys recently. HTSE is an attempt from the brand to tap the lucrative segment of upwardly mobile young Indian consumer.
HTSE range of watches is characterized by its ability to energize itself using the light from the surroundings. That means the watch does not run on a battery. The brand is targeting the techie youth who would like to flaunt their gizmos ( source  : afaqs). 
The brand is currently running a campaign featuring the brand ambassador - Aamir Khan
Watch the ad here : Titan HTSE
The ads are undoubtedly well made and gives an ultra-cool image for the new range. Aamir Khan perfectly gels with the brand. Aamir and Titan can be termed as a classic example of a perfect celebrity-brand match.

The technology that drives HTSE is not something new. Citizen was a pioneer in bringing this technology to the watches through its Eco-Drive range of watches. Eco-Drive saved the Citizen brand from near-death and gave the brand a tremendous boost in the Indian market. Eco-Drive was positioned as a sophisticated ultra-cool watch and the brand caught the attention of the young Indian consumers who wanted to flaunt their savvy personality. While Titan was perceived as a great brand, it was never considered techy or ultra-modern .Titan felt that such a serious persona will alienate the young consumers who look for exciting , modern brands.  

According to Business Standard ( Link) Titan was working on technology to compete with Eco-Drive.And that effort has been fulfilled in the launch of HTSE. HTSE thus fills in a big positioning gap in the brand. The brand now can boast of being as technically advanced as any other watch brand in the world. 

One of the interesting factor that was noticed was the branding of this range. Titan chose to brand this range using an acronym HTSE. I am not really convinced about the effectiveness of this naming strategy. The brand could have chosen a proper name for the range rather than a dull acronym. It could have used HTSE as an ingredient brand and extended this ingredient brand to support all its other range of watches. So by using HTSE as a sub-brand, the company has limited the technology to a range of watches. So every watch that runs on this technology would come under HTSE range. If it had used HTSE as ingredient brand, that would have been a powerful differentiator and can be leveraged across the various sub-brands of Titan. Eco-Drive is used by Citizen as an ingredient brand and uses this technology to support all the range of watches. 
However as a sub-brand, HTSE has the potential to further Titan's leadership position among the lifestyle segment. This technology will help Titan to reposition itself as a exciting brand rather than the current image of a serious brand.

Related Brand

Thursday, July 28, 2011

Marketing Practice Ranked As One of Top 10 Indian Blogs

It is with great pleasure to inform my dear readers that this blog has been rated among the Top 10 Indian Blogs ( Individual) by the reputed Global PR Firm Edelman.

This has been possible only because of the support and encouragement of the readers of this blog. Thanks a ton for the support and patronage. 

Friday, July 22, 2011

Brand Update : RIP Sparsh (2006-2008)



Sparsh which was expected to give a tough competition to Johnson & Johnson is history. Infact the brand was dead within a year of its launch. The brand was silently put to rest by Marico and there is no mention of the brand in the company website.

Sparsh was a serious foray by Marico in the baby personal care segment. The segment is hugely attractive with a major disadvantage - which is the presence of Johnson & Johnson. And it is really amazing to see that the brand equity of J&J is such a powerful entry barrier that even the best of FMCG marketers cannot break the stronghold of J&J in the segment.
Marico is not an ordinary player. The company had proven its marketing acumen with its successful brand portfolio. But in the case of Sparsh, the company had to beat a retreat. And beating a retreat in the baby segment market is one of the biggest mistake that  a brand can make.By withdrawing, the brand is breaking the trust factor which is very vital in surviving in this segment.
Sparsh could not survive because mothers preferred to be loyal to J&J because of the trust that J&J brand had with the consumers. It is not easy for a new brand to break that bonding. Wipro tried with its Baby Soft but was not successful. Now Sparsh bite the dust fighting the giant. 
So is it not possible to fight a giant like J&J ?. Theoretically it is possible. But it takes long years and millions of cash to be the profitable No.2 in the market . Not many companies were willing to burn that much cash. Although Sparsh is now dead, there are reports of a possible rejuvenation of the brand. It would have been wise if the brand fought really hard and stayed put in the market rather than surrender meekly within a year of launch.

Related Brand
Sparsh

Tuesday, July 19, 2011

Brand Update : McVities Gets into Celebrity Endorsement

World's first digestive biscuit is now banking on celebrity power to stay in the fiercely competitive Rs 9000 crore Indian biscuit market. The brand has roped in Bipasha Basu and Shriya Saran to endorse the Mcvities Digestive brand. Both the actresses are known for their " Health Consciousness " and are well accepted by the people who would like to be fit and healthy as these celebrities project themselves to be. 

The endorsement from the celebrities also marks a shift in the positioning of the brand. During the launch phase , McVities was harping on the taste and had adopted the tagline " The new language of Taste". For the Digestive variant, the brand has adopted the tagline " Habit you would love to keep".
Watch the new campaign here : Mcvities Digestive
The ad has tried to make the brand appeal to the younger audience ( 25 + health conscious adults). The brand is also trying to impress upon the audience by showing its international acceptance.
McVities Digestive has playing on a very difficult market. Despite a very visible trend towards health, Indian consumers are yet to put that into actual buying. According to recent research, Indian consumers doesn't compromise on taste. So rather than indulge in a taste-less healthy food, Indian consumers prefer to take less of tasty junk food. This has forced many companies to scale down their ambitious plans to launch healthy snacks and foods.
McVities is trying to create more usage for the biscuit by asking the consumers to indulge in more occasions. Although theoretically  the strategy is sound, it will be very difficult to make Indian consumers to compromise on taste.  I don't think that Bipasha or Shreya is going to make much impact on the sales of McVities Digestive among the intended target segment (25+ adults). The presence can definitely increase the visibility of the brand and thus more trials. But for biscuits, the success is in making the consumers return to the brand again. McVities definitely will thrive in the niche market but may have to wait long till healthy biscuits will become a part of the mainstream.
Related Brand
Mcvities

Wednesday, July 13, 2011

Brand Update : All Out Kills the Frog

In a sad development, the new owners of the brand All Out - M/s SC Johnson has killed the most powerful brand element of All Out- The Frog. The new campaign of All Out does not feature the famous All Out Frog which was instrumental in popularizing the brand across various segments.
From the birth of the brand, the frog has been the unique identifier and differentiator for All Out. The character was very much instrumental in conveying the effectiveness of the brand. 
People began to instantly understand the frog's symbolic meaning. But the Frog has now moved into history. The current campaign not only excludes the frog but the entire positioning of the brand has been changed. Instead of the frog, the brand is now following the typical laser effect that all other brands shows in their respective ads . The brand now has the tagline " All round protection for the family " and has moved away from being the " Yamraj for Mosquitoes ".

The removal of All Out frog is a definite retrograde step for the brand. The learned minds of the company forgot to appreciate the effort and the money that has been spent on creating such a powerful brand element. The frog was also a powerful differentiator for the brand. All these has been removed in one stroke. I don't understand the rationale or logic behind killing such a powerful differentiator . If that brand element was replaced by another powerful element, it would have been fine. But rather, the new campaign is nothing but a copycat of other similar brand's advertisements. So in a way the company has found an ingenious way to kill a powerful brand.

Related Brand

Tuesday, July 12, 2011

Brand Update : Grow Up to Verito

After the rebranding of Logan to Verito, Mahindra has undertaken the most difficult task of positioning the new brand Verito. The task is tough because the brand needs to distance itself from its earlier avataar - Logan ( atleast in the positioning). And the latest campaign was able to do justice to the task of creating a new platform for the brand. 
Watch the ad here : Mahindra Verito
The ad takes the brand out of the Logan's rational positioning and puts some personality  into the brand. This is very significant for the brand because Logan was positioned purely as a rational brand and Verito needs to create a distinct personality away from Logan. Mahindra thus chose to do that literally by bringing in a personality called the Verito Man. Verito Man although has some legacy qualities of Logan like rationality, the brand has become more human. The brand has a new tagline " Grow Upto Verito" asking the small car owners to move up to the brand. The brand now is talking to the owners of small cars who are contemplating to move to a bigger car.
For a start, the ad seems to be good.The idea of a Brand Man is nothing new and idea has been used many times by different brands.In the case of Verito , this concept of Verito Man can be used to create a brand personality which will be critical for the brand's future.
 Verito's prospective buyers anyway is not going to be allured by the ads but will be driven by the logic of buying a value for money sedan. But Verito Man will definitely bring the brand into their choice set.
Soon after the rebranding, lot of Verito is on the road and that is a good sign for the brand. 

Thursday, July 07, 2011

Ruf N Tuf : Struggling to Survive

Brand : Ruf N Tuf
Company : Arvind Mills

Brand Analysis Count : # 488

Ruf N Tuf  was an innovative brand which virtually revolutionized the Indian jeans market. It was also a brand which ultimately failed to capitalize on the tremendous growth that it created. Born in 1995, Ruf N Tuf was India's first Ready To Stitch jeans brand. Ruf N Tuf along with Newport Jeans virtually made the jeans category penetrate into the semi-urban and rural markets.

During the 90's jeans gained much prominence in the urban markets. Although there were enough room for all the players in the market, Arvind mills felt the need to expand the market by targeting the rural/semi urban market. The strategy was partly driven by the increased competition from the urban market by well known global labels.
Ruf N Tuf was a brilliant idea. The concept was to sell the ready-to-stitch jeans to the consumers who were not accustomed to buying readymade clothes. The ready-to-stitch brand was very affordable and broke the price barrier for this category. Jeans were no longer an aspirational product but became affordable to a larger section of the market.

The idea of ready to stitch jeans caught the attention of the consumers. The brand was highly successful in the initial phase of the lifecycle. Consumers liked the very relevant brand name and the price was the real game changer. For 299 one was able to afford a good quality jeans when the average prices of readymade brands was over Rs 700. The brand had the Bollywood Action Hero Akshay Kumar as the brand ambassador for Ruf N Tuf. These tactics made the sales of the brand soar during the initial phase of the brand's life.

The successful run of Ruf N Tuf did not last long. The brand faced significant problems from counterfeits which merely copied the brand elements and fooled the consumers. Ruf N Tuf tried to manage the counterfeits by embossing log on the jeans pocket but these measures found little success.
The brand then began to face another issue which is directly linked with its product performance. The idea behind Ruf N Tuf's business model is that the tailor will stitch the jeans in a way that is comparable with the readymade ones. That assumption proved wrong. Consumers began to feel that the tailors were not able to bring the finishing in a perfect manner compared to readymades. The local brand made use of this weakness by launching low quality jeans with good stitching and competitive price. This strategy of local brands virtually killed the market of Ruf N Tuf.

To counter the onslaught from local readymade brands, Ruf N Tuf reduced the quality of the product and tried to compete on price. That strategy too failed to click in the market. Since the market of Ruf N Tuf was highly price sensitive, the local brands took advantage of the weakness of Ruf N Tuf. The presence of Newport and Ruf N Tuf  started creating problems in the company's product line. These brands began to cannibalize each other despite having different distribution channels.

These issues created huge inventory issues for Arvind Mills during the early 2000 forcing the company to put Ruf N Tuf in the freezer. The brand was on the verge of being killed. In 2004, the company decided to rejuvenate the brand by associating with Big Bazaar. According to the arrangement, the brand will be available only through Big Bazaar. Thus Ruf N Tuf virtually became a private label ( not theoretically ).

The story of Ruf N Tuf provides some insights to the difficult task of marketing. The consumers loved the idea of a ready-to-stitch jeans  and the low price. But they are not ready to compromise on quality and fit. And the business model of Ruf N Tuf had no control on the tailor who made the final product. Hence the brand was not able to control the complete experience to the consumer which ultimately lead to the demise of the brand.

The next question is that if the ordinary shirtings and suitings can thrive then why not Ruf N Tuf ?  I think its because of the points of parity . Ruf N Tuf's point of parity was established with readymade Jeans and not textiles. Hence the consumers expected Ruf N Tuf to be having the same stitching quality as the readymade jeans.Hence the comparison with readymade jeans is inevitable.I think the brand could have carved a better market if it had established parity with denim clothing rather than readymade jeans.
The current strategy of associating with Big Bazaar ensures the survival of the brand. Through the extensive chain of stores, the brand rightly ensures that it reaches its desired TG through Big Bazaar. Big Bazaar offers instant reach to the bargain hunters and price conscious consumers. In that sense, the brand has struck on a workable strategy. Having said that , from a mainstream brand to a private label ( somewhat) it is a fall from grace. The solace is that the brand is still alive.

Saturday, July 02, 2011

Acti Life : Daily Nutrition for Adults






Brand : Acti Life
Company : Zydus Wellness
Brand Analysis Count : # 487

Acti Life is a new brand in the Rs 2000 crore Indian Nutriceautical market. The brand is trying to create a new category of Adult Nutritional Drink in India. It is a bold step on the part of Zydilla to create a new segment in the highly cluttered health drink market. Acti Life is a new brand in the Rs 2000 crore Indian Nutriceautical market. The brand is trying to create a new category of Adult Nutritional Drink in India. It is a bold step on the part of Zydilla to create a new segment in the highly cluttered health drink market.
The health drink market in India is dominated by brands focusing on child nutrition. The mega brands like Horlicks, Bournvita, Complan all have spent huge amounts of money in developing the health drink market in India. The competition in this market is huge and often has lead to all out war between the brands.Horlicks, the market leader, was the first brand to understand the potential for a brand for adults. That resulted in the launch of Horlicks Lite and later Women's Horlicks. These were product-line extensions and the brand's primary focus was on the kid's segment.

It is in this context that the launch of Acti Life becomes significant. Acti Life is targeting adults ( age 18 and above) and is harping on an impressive list of nutritional benefits as its USP. The brand is trying to educate customers that different age group has different nutritional needs and hence need specialized brands like Acti Life.The brand is now running a campaign telling people to switch to specialist brand like Acti Life
Watch the TVC here : Acti Life

The brand has done basic homework on the segment and the brand's microsite is full of educational literature on the need for such a dietary supplement. The challenge is to convince the consumers to buy and that too regularly. The brand is very optimistic in telling the consumers that it has to be taken two times daily .Acti Life comes in two flavors - Chocolate and Coffee. The main differentiator for the brand is the presence of  Prebiotic Actifibres which enhances digestion and reduces cholesterol levels. 

The brand has adapted a rational positioning platform and the initial campaigns are focused on taking about the rational benefits.The brand has the tagline " Daily Nutrition for Adults " which is a basic tagline which doesn't inspire much analysis.

The challenge for the brand is to bring in the habit of taking such a product. I think that Indian adults are little hesitant to purchase a health drink for themselves. There is an inertia in choosing such a product and most consumers will shrug away from admitting that they could need a health drink . Also there is a perception that health drinks are for kids. These are the two issues that Acti Life needs to address if it wants to break into this demographic segment. 

Saturday, June 25, 2011

Eno : Works in 6 Seconds

Brand : Eno
Company : Glaxo Smithkline Beecham

Brand Analysis Count : # 486

Eno is one of the major players in the Rs 400 crore antacid market. The brand is market leader in the segment closely followed by Gelusil and Digene. Eno is a heritage brand . The brand was born in 1850 created by James Grossely Eno and the product was so successful that  brand immortalized the founder. The brand was acquired by GSK in 1938. Ever since the brand has grown to become a $40 million brand. The brand is currently selling in 34 countries and India features prominent in the list. The brand was launched in India in 1972.



Eno is basically a fruit salt. The brand is special because of its unique powder form. The brand gives immediate relief to problems associated with gastric disorders and indigestion. The brand has been growing very fast in the segment owing to the rise in the lifestyle diseases faced by Indian consumers. Gastric problems are invariably linked to sedentary lifestyle and food habits. The rise in such problems has made the brand grow CAGR of  25% in 2009-10. 

One of the factors that created huge brand equity for Eno is the consistency in positioning.Eno, ever since its launch . The brand's basic promise is " Faster Relief " . What is more interesting is that Eno has quantified the benefit and tells the customer that Eno works with in 6 seconds. These two propositions has created huge brand recall and salience. 
Eno also invested heavily in campaigns. The brand had series of campaign highlighting its unique form and quick relief. One of the disadvantage faced by the brand because of the form was convenience. Since it was in powder form, it is not as convenient as tablets . To counter this, the brand launched Eno tablet in 2004. While the major competitors of Eno were tablets, Eno had the advantage of being fruit based and perceived to be healthy . 
The success of Eno prompted many players like Dr Morepen to enter the market with similar product. But competition could not sustain in the market or could disturb the leadership of Eno. How ever , the brand faced lot of category competition. Gelusil , Digene etc invested heavily in campaigns which gave tough competition for Eno. 
Eno countered this competition by innovating and not being complacent. To increase the choice /variety and to create excitement in the market, the brand launched four different flavors. The brand also introduced another variant which had Pudina as one of the ingredient. The introduction of flavors make the brand more approachable and effectively counters the competition brands like Hajmola. The brand also launched Eno in sachets. In the promotional front, the brand recently tied up with a bollywood movie " Yamla pagla dewaana".

Eno is a brand that did all possible strategies to defend its leadership position.The brand changed with times, introduced variants, invested in promotional campaigns to keep its share of the market. 

Monday, June 20, 2011

Zuska : Make a Smart Move


Brand : Zuska
Company : Zodhita Health Solutions

Brand Analysis Count : # 485

There is another deodorant brand in town. The new kid on the block is the brand named Zuska. Although the brand was launched a year back, I presume the brand is launched  nationally only now and the advertisement campaigns are run across various television channels.




Zuska is a brand from Zodhita Pharmaceuticals - a Mumbai based Pharma company. The company has mega plans to conquer large share of the Rs 700 crore Indian Deo spray market.
In my earlier brand analysis on deo products, I had observed the lack of differentiation among the players. Every one was positioning their brand as something that attracts the opposite sex to the extent that the deo ads were becoming disgusting.

The solace about Zuska is that  brand owners had tried to bring in some differentiation on this brand by bringing in the dreaded Bacteria that is blamed for the bad smell of the sweat. Since bacteria neither have a union nor it can fast unto death, one should believe the claims of the brand.According to the brand, sweat does not have smell, it is the bacteria that causes the foul smell. Zuska will act as a barrier and will not allow the bacteria into the skin and thus prevent the sweat smell from happening. Atlast some brand is talking about something other than attracting females.

Watch the campaign : Zuska 
The ads which are now showing in the television is 30 sec ads which shows a fugitive ( or whatever) chased by the Police and even after running through the forest, there is no sweat . The ads are pretty basic and the plot is unclear. How ever the message is loud and clear and the bacteria looks  like caterpillars as usual.

The brand is trying to differentiate using three platforms - 
a. The USP of the brand is its anti-bacterial properties which I think is first in the category. The brand has to be congratulated for bringing in such a thought. 
b. The brand is also trying to differentiate using the form factor . Zuska is focusing on Deo Stick rather than body sprays in the commercials. Zuska has bodyspray in the product line but seems to recreate the category of deo sticks. 
c. Zuska also is differentiating itself using packaging. The package is new and standsout from the rest of the deo brands.

So Zuska has done its homework well and the rest is upto the effectiveness of the brand and its distribution reach. Zuska has adopted the tagline " Make a Smart Move ".  When the brand was launched in 2010, it had the tagline " Reach for More ". The ads doesn't convey any relevant meaning of the tagline. Perhaps the brand is talking about making a smart move by choosing the brand. Zuska has launched 4 sub-brands /fragrances - Odyssey, Rythem, Icon and Viva. Icon is the men's range. Besides the deo product line, the brand is also bringing in foot spray and deo soaps.

Regarding brand names, it is often said that choosing brand names is a risky affair because the names can take different meaning in different languages and contexts. Sadly Zuska also fell prey for such a small issue. When I saw the ad, I did a google search and landed up in a Wikipedia page of Zuska's Disease . Accidentally the brand shares its name with a rare disease. Although this may not affect the brand's sales or future, it is a reminder of the hundred of risks that a brand will face in its life.

Zuska is a relief in the cluttered deo market that has been stuck with the formula of chasing females. The brand has some clarity on the differentiation and how it is going to take off from here is what matters.