Thursday, September 05, 2019

Brand Update : Odomos' experiment with product forms

In classic marketing textbooks, one of the strategies in managing the maturity stage of the product lifecycle is product modification. Theory suggests that there are two types of modifications - retention modification and conquesting modifications. Retention modifications are those which aims at satiating existing customers while the conquesting modification is aimed at getting new customers. 

Odomos has been in the market for decades and the challenge it faces is that stagnation in the market in terms of product penetration. Although mosquitoes are ubiquitous, Odomos is still a small brand in terms of size. This is probably because of lack of awareness and doubts about the safety of applying the cream directly into the skin. 
Odomos in recent years has addressed this problem head-on by launching a series of different product forms. Now the brand is available in the original cream form, liquid, gel, patch and now wearables and spray form. This strong marketing thought behind the brand should be appreciated. 
In the promotion front, the company has been very active. The target segment in most of the campaign is the children. I wonder why the company is restricting its target ( at least in the ads) to children. It is true that children are active outside the house and risk of them getting diseases is high, but the brand should have focused more on functional/benefit positioning targeting away from the age variable. 
The current campaign of Odomos is also well made which is themed in a rap setting but again focusing on children. 

The competitor Good Knight is also very active and since the product form differentiation is not insulated from emulation, other brands are also quick to come with their own versions. 
My personal take is that Odomos should think of a change in the segmentation strategy focusing on the proposition of a facilitator to active life since mosquitos are a nuisance to an active outdoor life. 

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Saturday, June 29, 2019

V-Nourish : Real Ingredients, Wholesome Food

Brand: V-Nourish
Company: Veeba Foods

Brand Analysis Count: # 590

After the forward integration from an ingredient maker to a marketer of branded food products, Veeba has launched its new brand V-Nourish in the Indian market. The child nutrition market in Indian is worth around Rs 7000 crore and growing at around 12% YoY. The market is dominated by the likes of Horlicks and Bournvita. It is in this segment that an Indian company is going to fight for space. 
And the company is doing it in style. The brand has roped in none other than King Khan to endorse the brand. V-Nourish is positioned as a wholesome tasty food and comes on 4 variants. The brand has also launched a variant V-Nourish PediaPlus for kids from 2-5. 

The launch campaign is plain and simple straight forward talk by the celebrity about the brand benefits. There is not much scope for creativity in such a sort of theme.
It is really a coup of sorts for Veeba to having roped in SRK for the launch campaign. Although celebrity endorsement has become a common feature in advertising in India, the presence of such a star gives a big boost in terms of brand awareness for V-Nourish. To fight the likes of Horlicks, Bournvita, etc, you need such a headstart. Since this is a matter involving child nutrition, building brand trust is of paramount importance. Marketers at Veeba hope that SRK will help boost both awareness and trust for the brand. It is also interesting that SRK is seen to be a favorite for products involving kids - Byju's has also taken him as the brand ambassador. 

Sunday, March 31, 2019

Brand Update : Colgate Moves to Higher Brand Values

In an interesting move, Colgate has moved from its traditional positioning of Strong Teeth to a much higher brand value of inner strength. The campaign started with Deepika Padukone and is currently taken forward with an endorsement from M.S.Dhoni and his wife Sakshi.
Colgate which rules the Indian market was very consistent with the brand's positioning. The imagery of the dentist and the demo using shell has remained the main theme of most of Colgate Dental Cream's advertising.

The new Colgate campaign talks about inner strength and tries to link the brand to the message. The tagline - Ander Se Strong which means: Be Strong from Inside. The new positioning is strengthened by the endorsement from Deepika Padukone and Dhoni. In a testimonial kind of ad, the brand uses the celebrities' personal experience to drive the new positioning. 
It is not that Colgate has completely moved to higher-order brand values. In a follow-up ad, the brand is also reminding the consumers about the original positioning based on calcium and strong teeth. As a market leader, Colgate has to constantly be ahead of the game in this highly competitive market. The Indian toothpaste industry is witnessing changes prompted by the initiatives by brands like Patanjali Dant Kanthi. The new campaign definitely helps Colgate stay ahead of the competitors for a while. 

Friday, March 22, 2019

Acko General Insurance Co : Digital Only Insurer

Brand: Acko
Company: Acko General Insurance Co Ltd

Brand Analysis Count: #589

This is the era of digital technologies disrupting traditional business models. The same is happening in the insurance industry in India too. Acko General Insurance Co Ltd is the first digital-only insurance startup in India. The company aims to sell its products only through online and operate only in the digital space. 

The Indian insurance industry is estimated to be around 1,20,000 crore and growing at 15-20% annually. The large population and limited penetration offer a large potential in this huge market. But the size of the market itself creates problems for the insurers. When the insurance industry opened up, a lot of global insurance players entered the Indian market but soon they found that cracking the diverse and large market is not that easy. This has led to a wave of consolidation in this space. 

Insurance in India is a highly regulated market and demands huge capital investment from the players. 
Acko is a startup which aims to disrupt this space. The company which launched its operations in 2017 is India's first digital-only insurance company. This means, unlike traditional insurance companies, Acko will not have a network of offices, rather everything will be app/web-based. This translates to lower cost and competitive pricing of the products for the consumers. Traditional insurers depend on a wide network of insurance advisors and offices to serve the customers. 

Acko launched its first product - auto insurance and claims to have reached the milestone of 20 million customers in the first year itself. 
To create awareness, Acko is running the campaign with the tagline " Full Paisa Wasool " insurance which means - complete value for money insurance. The brand is positioned as a value-for-money insurer and betting on low price as the key differentiator. 

The campaign which is humorous is also an example of using anthropomorphism in advertising. Anthropomorphism denotes the use of non-human characters in advertising for conveying human traits. 

As a consumer, there are certain issues that this brand needs to iron out. First is the awareness regarding the brand. While the advertisement is good and generates eyeballs, for a customer, building trust is vital especially in the case of insurance. Auto insurance, in particular, is a price-sensitive segment, however, the customer should first be assured that he will be taken care of by the firm. I had to search a little on the internet to find the pedigree of this company. Although it is true that this company is targeting digital-savvy customers, in the era of convenience the firm cannot entrust the trust-building task to the customer only. Further, the website of Acko also has very little information about the company.Second issue is differentiation. The idea of digital-only insurance although is new, is not protected from emulation by competition. The established firms will be ready with their own version in no time. How Acko will be able to tackle the competition will be an intersting to watch.

One of the important foundations of trust is the performance of the brand. If Acko is able to deliver the promise of its digital insurance products, this brand will create a new path for insurance startups in India.