Neutrogena : Dermatologist Approved

Brand : Neutrogena
Company : Johnson & Johnson
Agency : White Canvas

Brand Analysis Count : 414

The 2000 crore Indian skincare market now has a new member. The leading international skin care brand Neutrogena was relaunched in the Indian market recently. Neutrogena is one of the leading premium skincare brand with its origin in USA. The brand is owned by Johnson & Johnson.

Neutrogena was born in 1930 founded by Emanual Stolaroff .Emanual started a small cosmetic company called Natone. On a trip to Europe in 1954, Stolaroff heard about a soap developed by a Belgium scientist Dr Edmont Fromont. Emanual bought the right to market the soap in United States . The soap was Neutrogena soap. The soap became so popular that the company name was changed to Neutrogena Corporation. In 1994, Neutrogena Corporation was acquired by J&J. (Read the story here)

Neutrogena was first launched in India in 2005 ( source).But the brand was never heavily promoted by the company. 2009 is witnessing a rejuvenation and relaunch by the company. It seems that J&J is going all out to corner a share in the Indian skin care market. It recently launched another brand Clean & Care in India.

Frankly speaking , I never knew that Neutrogena was such a famous International brand until I searched for it for the purpose of this post. I was also surprised to find that Neutrogena belonged to Johnson & Johnson.

Neutrogena has a strong brand equity across various global markets. It is also promoted heavily by the company . The brand relies on a host of celebrity actors and models like Diane Lane,Jennifer Garner and Vanessa Hudgers , Natasha Mcelhone to build its popularity. Although celebrities create an aura of premiumness for the brand, the real driver for the brand's acceptance is the quality and efficacy of the products.

In India too, the brand has taken the celebrity route to create an impression.It has roped in bollywood actresses like Manisha Lamba and Prachi Desai to endorse the product range. The brand is currently running a television campaign featuring Prachi Desai .

Watch the tvc here : Neutrogena

Although the brand has started off with Indian celebrities, in future the brand may bring in its campaigns featuring its international brand ambassadors.

Neutrogena is positioned as a premium skincare brand which is approved and recommended by Dermatologists. The brand is following its global positioning here also. The rational positioning is supported by the dose of high profile celebrity endorsements.
It will be interesting to see how Neutrogena will fight for its space in the highly competitive Indian skincare market.

Brand Update : Zen RIP (1993-2009)

One of most popular Indian auto brands has been laid to rest. Maruti Zen is dead. On August 25, Maruti announced the launch of new Estilo. The Zen brand name has been taken off. Now there is only Maruti Estilo. ( Read news report here)

It is a sad moment for all brand enthusiasts. Zen was a wonderful brand. A brand which personified sportiness and performance. The old Zen owners still swear by the brand . The jelly bean shape, roomy interiors and the peppy performance gave Zen an unique identity.It was surprising to see Maruti messing up this wonderful brand and finally killing it .

Zen Estilo was launched in December 2006. The car is a refurbished version of an outdated Japanese car MR Wagon. The entire product was different from the old Zen. Maruti chose to use Zen as the primary brand and Estilo as the subbrand for the new product. The strategy was to retain the brand equity of Zen to drive the sales of the new product. But the strategy backfired.

In a way killing the Zen brand will be good for Estilo. For Estilo, association with Zen was a liability. Interms of style or performance, older Zen and Zen Estilo was miles apart. Those who checked out Zen Estilo expecting the same performance and sportiness of old Zen were visibly disappointed. Estilo was a different car with a different brand personality. Launching Estilo as Zen Estilo actually created a negative impact for the car because Estilo was more of a style oriented girlish car compared to the sporty Zen. Now Estilo is an independent brand and can develop its own persona. The new Estilo comes with a new look and a new K-Series engine.

It is sad that a wonderful brand like Zen was being killed without being fully utilized .

Related Posts
Zen

The joy of being a Teacher and a Blogger

Dear Readers,

I am overwhelmed by the love and prayers of my dear readers . I sincerely thank all those wished me a speedy recovery.

I am slowly getting back to life and work. This Monday , I joined back the College.It was one of the most memorable day in my life.Tears swelled in my eyes when my students started coming to me telling how they missed me. It was overwhelming to see their love and affection and I once again thanked almighty for making me a teacher. I once again realized the joy of being a teacher.

It has been almost three weeks since I blogged - longest gap since I started my blog. I was surprised , rejoiced and motivated when I saw all those comments wishing me fast recovery. I never met any of my readers personally but there was some bonding between us via this platform. I now fully realize the joy of being a blogger.

Thank you once again

Out of Action

Dear Marketing Practice readers,

I am currently passing through a slow, painful recovery from Disc Prolapse... So will be out of action for a few days.. will be back soon..

Brand Update : Liril

In my last brand update on Liril, I mentioned the relaunch of Liril as Liril 2000. This week's Brand Equity carried a story about the new adventure of Liril 2000. Read it Here .

As mentioned in the report, Liril is currently repositioned as a soap that refreshes 2000 vital body points.

I was really surprised at the news that Liril is copying the international brand Lever 2000 of the parent Unilever. The positioning of Lever 2000 and Liril 2000 is the same. The only difference is that Lever 2000 is white in color.

I would say that this marks the sad demise of one of the iconic brands in India. Liril has lost its entire brand personality and now is degraded as the poor cousin of another brand. This is strikingly similar to the automotive brand Maruti Zen which again had this same sad story.

HUL in recent times is in the process of bringing in international brands by replacing Indian brands. Clinic All Clear has been changed to Clear. Now Liril is being morphed into Lever 2000.

This is very surprising that a company like HUL ,which has built some of the iconic Indian brands, resort to killing its brands to make way for brands from its parent company.

I cannot buy the argument that Liril 2000 was launched to rejuvenate the Liril brand. If you are rejuvenating a brand, why should you copy the positioning of another brand and import its entire brand elements and even advertising ? A possibility of Liril 2000 being rebranded as Lever 2000 cannot be ruled out . HUL is notorious for such extra-ordinary marketing practices.

If you were really keen on rejuvenating Liril, any person with common sense will tell you to bring back the old memories. A campaign with the old jingle and the imagery will instantly bring this brand back to life. Every newspaper, channel and blogs will write about the comeback of Liril. (Now also blogs and newspapers are writing but not praising the brand) . But alas....

To be fair to Liril, I liked the concept of rejuvenation and 2000 body points. I would have loved it ,if it was for Lever 2000 but not for Liril On the positive side, the old imagery and the ads are popular among a segment of consumers who has now become old. For the new generation, they may have heard about the famous waterfall and the girl but never have experienced the it in real time. So for an uninitiated 20 year old, Liril 2000 may be a new experience. That may be what HUL also is hoping for....

Related Brand
Liril
Brand Update - Liril

Dabur Dashmularista : With You for Life

Brand : Dabur Dashmularista
Company : Dabur

Brand Analysis Count : 413

Dashmularista is a traditional ayurvedic medicine which is very popular in India as a restorative tonic. Although this is a medicine, Indian consumers usually buy and use this tonic over the counter because of the knowledge passed on from elders. And since this is an ayurvedic medicine, consumers are less bothered about the side effects.

Dabur Dashmularista is the first branded ayurvedic ethical asava ( tonic) to be launched in the Indian market as an OTC product. This brand was launched in 2004-2005. Initially Dashmularista was positioned as a restorative tonic for young mothers .

I had earlier written about the poor marketing that has been done with regard to ayurvedic products . There is lot of potential for ayurvedic OTC products in the Indian market. Dabur has to be appreciated for taking an effort in branding such important traditional ayurvedic medicines.

Dabur is also using the bollywood actress Juhi Chawla to promote its ethical branded products. This will further boost the popularity of traditional ayurvedic tonics and prescriptions.

Watch an old TVC of this brand : Dabur Dashmularista

Now Dabur Dashmularista has been positioned as a vital health tonic for ladies. The brand is currently running a TV commercial highlighting the need for such a health tonic for the homemaker. The brand now has the tagline " With You for Life " .

The brand is positioned as a health tonic for every stage of life . The current target market for the brand is the homemakers. I think that over a period of time, Dashmularista will expand its TG to include men and young girls.

The brand is filling an important need in the Indian market. Women often suffer from the fatigue arising out of the stress and strain of homemaking responsibilities. This stress is translated to digestive disorders and physical discomforts like backpain, fatigue,loss of energy etc. And most of the time, ladies resist consulting doctors about their issues at the same time complaining to their husbands about their health issues.
In such a situation , products like Dashmularista has a very important role to play. There will be a better acceptability for such products because of the tradition and perceived " lack of side effects ".

Since its launch in 2004, Dabur Dashmularista is witnessing steady growth. The brand is facing competition from a host of established ayurvedic marketers who sells this product as a ethical medicine. The current campaign will force many such players to take Dashmularista to the OTC market and can expand the market for ayurvedic products.

Related Brand
Eladi

Imperial Leather : Everyday Luxury

Brand : Imperial Leather
Company : Cussons

Brand Analysis Count : 412

Imperial Leather is a brand which failed to make its mark in the Indian market. This heritage brand had all the good product qualities but because of its marketing practices ,Imperial Leather failed to realize its potential in the Indian market.

Imperial Leather is a British brand with a rich heritage. The brand has a history dating back to 1768. Imperial Leather was created in 1938 by Alexander Tom Cussons. (read the Wiki entry here). Now Imperial Leather is owned by the company PZ Cussons.

Imperial Leather came to India in 1996 with a JV with Ahmed Oil Mills ( Postman oil makers). The brand was positioned as a premium luxury bathing soap. In 1999, Cussons entered into a contract with Godrej to distribute the brand across the country. In 2001, the brand severed ties with Godrej and started operating on its own.

Imperial Leather during its launch time was one of the few luxury bathing soaps in the Indian market. The brand, because of its classic packaging and excellent product qualities gained popularity among the higher income households. Even middle class consumers like my household indulged in the brand once in a while.

The brand was characterized by its packaging and its product qualities. The soap especially the white soap was really good interms of its lather and fragrance. The classic characteristic of the brand was the metallised logo embedded on the soap. That logo gave the soap a premium luxury look.

The brand was hopping to cash in on the distribution reach of Godrej but the deal did not work out well. The brand failed miserably in the promotion front also. Except for the initial promotional efforts during the launch, Imperial Leather was virtually silent across the media. Another reason was the high price. Since the brand was virtually silent, it lost the connect with the consumers and couldn't justify the high price.

Imperial Leather was positioned as a Luxury Soap with rich creamy lather. The brand had the tagline " Everyday Luxury" .

I cannot remember a single ad of this brand anywhere in recent times. In the plethora of soap brands, how can a brand survive without any promotion ?

The brand is still available in supermarkets but I am not sure whether Cussons has any solid plans of Imperial Leather in India. Globally, the brand still has a lot of equity and even has extended itself into baby products. It is sad that such a brand could not survive in the Indian soap market.

Imperial Leather did not become highly successful because of laidback promotional strategies. The company never invested heavily in promotions and this cost the brand dearly. Imperial Leather is slowly fading away from the consumer's mind. The newer generation consumers has heard about this brand but never used this brand . If this situation persists, Imperial Leather may not be able to survive in the Indian market.

The way forward for Imperial Leather is to go back to its core brand promise of " Everyday Luxury ". The brand needs heavy loads of promotions to make a place for itself in the highly competitive soap market.

Scotch Purple Glue Stick : Magic

Brand : Scotch Purple Glue Stick
Company : 3M
Agency : Grey

Brand Analysis Count : 411

3M is always known for its customer centric innovations. Scotch Purple Glue Stick is such an innovation. This brand was launched recently in select cities of India.

Scotch Purple Glue is India's first colored glue . The brand is targeting the school going kids.
What makes this glue different from other glue stick brands like FeviStick is its innovative coloring mechanism.

The Purple Glue rubs purple but dries clear. That means when the kids rubs the glue on the paper, it is in purple color that helps the kids to see where the glue is being applied. When the glue dries, it becomes colorless and clear. This is nothing but the magic of innovation.

Watch the TVC here : Scotch Purple Glue

The brand also has a large choke resistant cap which prevents accidental choking which makes it safe for the kids. How many Indian marketers has ever thought of making their products safe for kids ?

As a consumer, I am delighted to see the convenience that this product will offer to kids . Will I buy it for my child, absolutely. Will my kid love the product, I bet she will.

Related Brand
Fevistick
Kangaro

Suthol : Soothes All

Brand : Suthol
Company : GD Pharmaceuticals


Brand Analysis Count : 410

Suthol is a brand from GD pharmaceuticals - the manufacturers of the famous Boroline brand. Suthol is a liquid antiseptic. Suthol was launched in 2006. The brand was first launched in West Bengal.

I noticed this brand through an advertisement in a leading magazine. Frankly I have never seen this brand in any of the stores. I guess that Suthol is just being launched in Kerala.

The brand is fighting in the Rs 120 crore antiseptic market which is dominated by Dettol.
Suthol brand name is derived from two words : Soothe All. The brand's positioning is also in line with the meaning of the brand.

Like Boroline, Suthol also believes in subtle promotions. Boroline has grown not because of ads but because of product efficacy. Suthol is also following Boroline's path.

Suthol is being positioned as an antiseptic lotion that help fight/prevent rashes and infections. The brand claims to have skin soothing properties as well as germ killing properties.

The brand is fighting in a very difficult market. Dettol is almost generic to this category. As a market leader, Dettol is very aggressive over competition. Cracking such a market is not very easy. There are two options for a challenger brand - to fight with the market leader or to carve out a niche. Suthol has to make a choice between these two options.

To fight a brand like Dettol, one needs to have a serious differentiation. This is a market where even J&J and HUL failed to displace Dettol.

Suthol is a liquid antiseptic which is different from Dettol. Unlike Dettol, Suthol is not a concentrated antiseptic. That means you can apply Suthol directly to the skin ( See website for more details) . And unlike Dettol, it does not have that burning sensation and claims to be soothing . Suthol even asks consumers to pour some drops on the palm and rub it on the body which is unthinkable for Dettol. That means , Suthol has an edge over Dettol when it comes to personal care application .

In a sense, Suthol has some powerful differentiators compared to Dettol . But it lacks the brand equity or the financial muscle to fight a power brand like Dettol. That may be the reason why the brand has chosen a phased soft launch.

The best way for Suthol is to carve a segment of users who look for a daily-use antiseptic which is not as strong as Dettol. The brand has the right attributes to appeal to such consumers.

The campaigns of Suthol is nothing but very basic.
Watch the tvc here : Suthol

Even the print ads are not focused on building a positioning platform. Most of the ads are just informative ads focusing on product attributes. I think the Suthol needs to focus on building its brand around its core differentiation of " a Soothing antiseptic " . A dose of celebrity endorsement will also help the brand to get consumer trials.

Suthol is slowly expanding its market from Bengal to down south Kerala. It will be interesting to see how the brand puts up against the mighty Dettol.

Related Brand
Dettol
Savlon

Brand Update : Santoor

Santoor has become the market leader in South India dethroning Lifebuoy , according to a report in Economic Times. Santoor has registered a 18 % growth this year. Now Santoor has 15.7 % value share in the South India market . In the national level, Santoor is the third largest soap brand with a share of 7.5% (value share).

Read the report here


Santoor's success can be attributed to its penchant for consistency. The brand is highly focused in its communication message and consistently invest in building brands.

Kudos for the brand

Related Brand
Santoor
Chandrika

Appreciation for Marketing Practice

Bachelorsdegreeonline.com thinks that Marketing Practice is an awesome blog for business education. The blog post also gives links to several amazing blogs which is highly informative.

Read the post here : Bachelorsdegree

Thanks

Revive : Creating a Category

Brand : Revive
Company : Marico
Agency : Publicis


Brand Analysis Count : 409

Revive is an interesting brand. This is a brand which created the instant starch market in India. Revive can be considered as a classic example of branding a commodity.
Revive was launched in 1993. The brand was received very well by the consumer community. Revive targeted the urban middle and upper households which was willing to pay a premium for convenience.

Revive is also an example of a product that was developed to satisfy a unmet need. Indian households traditionally used starch to stiffen their clothes,especially cotton clothes. The process of making starch and using them was a tedious process for the homemaker. The homemade starch was quite messy and used to leave patches in clothes. It used to smell bad and was not suitable for color clothes.

Revive solved these issues at one go. The brand was initially launched in the powder form. The homemaker could make starch easy by just mixing the powder with water. It offered convenience and saved a lot of time. Another significant advantage of Revive was that it could be used in cold water. Traditional starch needed warm water. Revive also can be used in color clothes which was again a big advantage for the consumers.

It is difficult for the consumer to ignore a product that offers solution to their problems . Revive was successful because it made the life of homemaker little more easier. Revive too had its share of disadvantages. The problem was with the product form and the price. Revive was premium priced compared to the virtually "free" homemade starch. Hence convincing consumers to sample the product was tough. Since the product was in the powder form, consumers was confused about the quantity of powder that should be used.

The real challenge for Revive came when Jyothi Lab launched Stiff & Shine. Stiff & Shine was a liquid stiffener which was much convenient than the powder Revive. Jyothi Lab was trying the same strategy which it used to dethrone Robin powder blue.

But Marico reacted very fast to the challenge posed by Stiff & Shine. It launched the liquid version of Revive very fast and backed it with a heavy dose of campaign.
Revive is focusing on three main attributes in its campaigns- instant starch ( convenience),better stiffness for clothes and no patches.
The fight between Stiff & Shine and Revive is still raging with both brands now linking confidence and social acceptability . Both the brands are running similar campaigns ( using kids) claiming that clothes that are well ironed and shining will earn you self-respect and social acceptance.

Recently Marico took the fight to a new level by launching the liquid blue extension of Revive. I was surprised to see the ad of Revive liquid blue. No further details about this extension is available in the public domain .

Revive is a brand which is promoted heavily by Marico. The instant starch market is still very small and the task of the marketer is to increase the market size rather than to fight for the market share. The recent campaigns connecting the brand and social acceptance is targeted at non-users of this category motivating them to use the product.

The instant starch category has a great market potential and the brands should focus on increasing the category size. There is lot of room for growth for these brands when the category grows . Revive should resist the temptation of extension because the brand will reap rich rewards if it focuses on the category it created.

Related Brand
Ujala

Guru Speak : Advertising During Recession by Lakshmipathy Bhat

Marketing Practice is happy to present a guest post from an Advertising professional par Excellence- Mr Lakshmipathy Bhat. Mr Bhat is currently Vice President at DraftFCB+Ulka Advertising, Bangalore. Mr Bhat has over 17 years experience in various marketing functions. He has worked on BAT, P&G,GSK among others

An ardent lover of Advertising, Mr Bhat is a prolific blogger and runs a blog at lbhat.com

In this post, Mr Bhat talks about advertising strategies that should be adopted during difficult times like recession.

Advertising during recession

It is not unusual to find companies who regard advertising as a wasteful, unnecessary expenditure. The belief is that as long as you have a great product, people will buy. Even with companies who place a great emphasis on advertising, the urge to cut the advertising expenditure is huge, especially during recessionary times.

But it is a well known fact that advertising during recession is a smart thing, maybe even a mandatory thing to do. It’s virtues are well-established and oft-repeated perhaps from 1929, the time of the first Great Depression in the US. But human tendency is such that what seems practical and beneficial in the short term is usually chosen path. The long term benefits of sustaining advertising during tough times far outweigh the possible short term benefit of saving money.

What are the broad guidelines for advertising during recession? The general approach to advertising during recession and advice to marketing companies have been provided by several experts. So what I am going to outline below will not be startlingly new - just my views on the important guidelines:

1. Evaluate the role of your product in the consumer’s life

What might be right for a manufacturer of office furniture may not be relevant for a hair oil marketer. Every product fulfills a certain need in the consumer’s mind. The starting point could perhaps be to evaluate the role of the product. In an article titled ‘Yes, you can raise prices’, Geoff Colvin of Fortune Magazine illustrated the point about being able to even raise prices during recession through a simple 2x2 matrix. Where does your product fit in that kind of a matrix? Is it a necessity like a washing soap or light bulb? Or discretionary like a spa treatment? The answers may provide direction for your approach to pricing and advertising during recession. Of course, such a matrix may be interpreted differently in different markets. In India for example, is an airline brand a discretionary commodity or unique? Everyday purchases that can’t be done without need to stay top of mind. Unique ‘necessities’ are products where certain brands are irreplaceable in that category - it is usually about brands whose loyalty measures are high.

Another useful tool is The FCB Grid, developed by Richard Vaughn, a Senior Vice President of Foote, Cone and Belding Advertising. It shows how consumers approach each category and provides cues for advertising & media strategy for these brands.

For example, for brands in Quadrant 2 - the impact could be that the advertising execution has to be top class with emphasis on impact. Whereas for brands in Quadrant 3, the emphasis could be about repetition, memorability (jingle, perhaps) and so on.

2. Stretch the advertising rupee

Well, there is no reason why a lot of the stuff that is prescribed and done during the tough times is not practiced otherwise! Is every advertising effort meant to produce great ROI? Yes. Is it applicable only during tough times? Obviously not but this aspect is somehow stressed only now. Certain categories will find their incomes being hit - financial products, air travel, hotels, for example. They should research and invest in media that minimize wastage. It could be direct marketing, Online advertising that is measurable and so on. On television, evaluate if you really need that 40-sec commercial or can an equally impactful message be sent across in 30-sec?

3. Focus on changing behaviour, not just attitude

One of the perennial accusations about advertising is it’s fuzzy role in generating sales. Many see advertising as being limited to creating awareness and not really driving sales. The agency would argue that the sale did not happen for reasons beyond their control - pricing, distribution etc. Both valid. But it perhaps makes sense to engineer not just advertising but the entire marketing process to effect a change in behaviour during tough times. It’s not enough for the consumer to feel that XYZ airline is the best airline in terms of service. He must be motivated to make that booking and fly the airline. Perhaps this is more relevant for high value, high interest categories. But even for everyday impulse purchases, SKUs with lower price points could be an option. Advertising should work hand in hand to push the consumer into making a decision focusing on the reason-why he should consider the brand not just a generic message.

-------------------

Lakshmipathy Bhat

The views/opinions expressed here are the personal views of the author.

Brand Update :Margo

It has been a long time since I wrote about Margo. Margo was virtually silent all these years and I even thought that the brand was dead. Recently I was pleasantly surprised to see a television commercial for Margo. In the article I had recommended that the brand should take the help of a celebrity.

One of my readers had earlier pointed out that the brand had roped in Rani Mukherjee as the brand ambassador . It was the first time that I saw the ad of Margo featuring Rani.

Watch the commercial here : Margo TVC

I am not sure whether this is an old TVC . Reports suggest that Rani Mukharjee was roped in as brand ambassador in 2008.

I am glad that Margo is trying again for a comeback. I also appreciate the fact that the brand is relying on its heritage and the core advantage of " Neem " ingredient.
Margo faces two issues in this relaunch attempt. First is the product qualities. Margo is well known for its " Pungent Smell " and non-lathering properties. That perception is still there in the market. Hence the task for the brand is to change the product by changing fragrance and making it lather more. I have not used the new Margo , hence could not comment on the product features.

The second issue is with regard to the celebrity. Rani is not at her career best and that can have some negative influence on the current brand efforts. How ever, the fortunes of these bollywood celebrities are highly unpredictable. I had earlier commented that Aishwarya Roy is a better choice of a brand endorser than Kathrina Kaif. Further events have proved me wrong and now Kathrina Kaif is a hot property.

The message in the current Margo relaunch is also laudable. The brand is taking the risk of being branded as Mama's brand . The campaign is making this as the USP and banking on its heritage.

In a smart move, the brand has launched a Rs 5 sample pack which will enable lot of sampling for the brand. If the brand is able to prove its worth, Margo will once again will be on the growth path.

Let us wait and watch the response of consumers to the current relaunch.
Related Brand
Margo

GenX :Define Your Body, Inspire Your Mind

Brand : GenX
Company : Lux Hosiery Industries
Agency : Prachar


Brand Analysis Count : 408

If you are a regular reader of Economic Times Brand Equity, you will never miss this brand. GenX is a brand from Lux Hosiery which is famous for its Lux brand of innerwears.
GenX is a premium brand from Lux Hosiery. The brand was launched in the mid 2000 .

Although GenX is a premium brand, it is best known for the controversies generated because of their ads. The brand had a television commercial in 2006 which was later banned by the ASCI because it was of bad taste.

I think the brand learned some lessons from that controversies. From 2006 -2008, GenX was little silent. Now the brand is a regular advertiser in select media.

The brand had chosen a very different approach towards advertising ( my opinion). In most of their print ads, there is not much copy and sometimes just a model wearing the innerwear.As a customer, I felt intrigued by the ads and frankly I thought that it was an international brand.

The brand also seems to follow the United Colors of Benetton approach ( minus controversy). I remember the brand using a white and black models in their ads.
When we use less copy in advertisements, the product has to speak for itself. It is a risky strategy where the brand is expected to make the statement . In the case of GenX, the brand stands out and speaks for itself.

GenX is fighting with giants like Jockey and a whole set of extensions of Van Heusen , Color Plus etc. Hence the brand has to create an international appeal to fight with these brands.

I have not seen any ad of GenX in other magazines. I think the brand is limiting its exposure to Brand Equity and the likes. But I like the approach of the brand and the statement it is trying to make.

Brand Update : Yamaha

Yamaha has launched (relaunched ) Fazer in the Indian market. Yamaha India is clearly on overdrive with the success of R15 and FZ range. Fazer is a 150 cc bike priced around Rs 72000.
Fazer came to India in 2004 as a 125 cc bike. The bike was different from others because of its unique twin headlamps. But the bike got a lukewarm response from the Indian market.

Now Fazer comes with a new 153 cc engine and a terrific styling. In my earlier post on Yamaha , I had compared the Fazer 125 cc with its global counterpart and criticized Yamaha for bringing in a stripped down version of Fazer.

Now that complaint has been taken care of. The new Fazer looks exceptionally cool and stylish.

Fazer is targeting the bikers who likes to live their life on their motorcycles. The brand is being positioned as one ideal for those weekend getaways.
The brand is currently running a TVC : Watch it here

Fazer has the tagline of "Touring Spirit " which reflects the brand's positioning.

Yamaha has identified its core brand DNA. Yamaha has found that its success lies in performance bikes rather than those volume driven underpowered bikes. Yamaha is now reinforcing its brand DNA by bringing in models that drive performance and style rather than volume. A look at the home page of Yamaha India reflects the new Yamaha.

Corporate brand - Yamaha also sports the new tagline " Yes Yamaha ".

It is good to see a failed brand rejuvenating itself . The lesson that Yamaha gives the marketing practitioners is not to forget the Brand DNA.

Suzuki GS 150 : Drive Me Crazy

Brand : Suzuki GS 150
Company : Suzuki Motors
Agency :RK Swamy

Brand Analysis Count : 407

Suzuki Motors entered the two wheeler market in 1982 through a joint venture with TVS and launched their first two wheeler Ind Suzuki in 1984. Ind Suzuki was a success in the Indian market. After a rocky relationship, TVS and Suzuki parted ways in 2002.

Suzuki re-entered Indian market in 2006 with two brands Zeus and Heat . But both these brands failed to make a mark in the market.

2009 is witnessing another attempt by Suzuki to grab a pie of the two wheeler market. Suzuki recently launched a 150 cc motorcycle Suzuki GS 150. The 150 cc bike which is priced at around Rs 60000 is trying its luck in the highly competitive Executive bike segment.

As discussed in my other posts on automotive brands, the success of the brand is dependent heavily on product quality than anything else. Brands like Activa has proved that product performance is the best possible advertising.

How ever in the case of brands like Suzuki and Yamaha, brand promotion is of utmost importance because of the peculiar situations they are facing.

Suzuki is the market leader in four wheeler segment but it is surprising that the brand has failed miserably in replicating its success in the two wheeler market.
There are two reasons for this failure. The first reason is that Suzuki is not serious about their two wheeler business in India. The efforts of the company was half-hearted and the brand does not have a deep distribution channel .
Second is their selection of products for the Indian market. Suzuki is doing the same mistake which Yamaha earlier did - launching substandard products for mass markets. Yamaha learned from mistakes and came back with good powerful bikes. But Suzuki is adamant that it will learn only from its mistakes.

GS 150 is launched for the highly competitive executive segment aiming for the numbers. But I think it was not a good strategy for Suzuki to launch a product in that segment while making a come back.

Now look at the relaunch scenario. Suzuki motorcycles does not have any meaningful equity in the consumer's mind. Although Suzuki cars have excellent equity , there is no guarantee that consumers will feel the same in the two wheeler segment. The failure of its earlier models and the long absence from the industry has removed this brand from the consideration set of the potential consumers.

Consumers of executive segment are very pampered. The players in this segment invest heavily in product features aswellas branding. With Pulsar and Hero Honda leading the crowd, it is a very difficult market to crack.

So the chances of Suzuki making an impact in this segment looks bleak.

Having said that , a company like Suzuki can change the game by launching a product that Indian consumers has never seen before. Suzuki has the technological ability and money power to do that. A high profile product with a marketing blitzkrieg can make Suzuki a hot property...

But Alas.....

Look at the branding strategies of GS 150. The brand is currently running a television commercial in most channels.
Watch the Tvc here : Suzuki GS150
It is one of the boring commercials I have seen in recent times. A commercial which lacks both imagination and strategic intent. A girl getting aroused while pillion riding a bike is an idea which has been raped a million times.
The brand has the tagline " Drive me crazy " which is nothing but unimaginative. Frankly there is nothing much to speak about the campaign. No clarity in USP or differentiation.

What Suzuki needed was a powerful statement. A power bike which would showcase its capabilities to the consumers. Yamaha did the comeback with R 15 launch. More than the volume, R15 was aimed at rebuilding the Yamaha brand. Once consumers got the taste of Yamaha technology, mass models will reap the benefit.

Suzuki should have bought in their superbikes and should have unleashed a campaign revolving around these macho machines. Time should be spent on building the core Suzuki brand reminding Indian consumers about the capability and technological superiority of this brand.
But Suzuki went after the volumes thereby killing all scope of building a brand.

Kinetic Honda : RIP (1972-2008)

Brand : Kinetic Honda
Company : Kinetic


Brand Analysis Count : 406

Kinetic is another sad Indian brand story. The brand which was once synonymous with Luna and gearless scooters is no more.

Kinetic as a corporate brand is not dead but Kinetic as a scooter brand has been laid to rest in 2008 after the take over by Mahindra & Mahindra.

Kinetic was born in 1972 with the launch of Kinetic Luna which became a generic name for Mopeds in the country. Later in 1985, Kinetic formed a joint venture with Honda to manufacture scooters in India. The company then launched India's first gearless scooter KH 100 which became a run away success in India.

Kinetic Honda was a premium scooter in its brighter days. I would say that this was the brand that gave the ladies in India - the luxury of travel.

Since the scooter was ungeared, Kinetic Honda became the favorite mode of transportation for the women folks. The scooter was reasonable for city use and ladies loved it. So despite the high price, the sales was rocketing like anything. The product was not really good. The engine was unresponsive and mileage was bad. But people loved it because it was ungeared and had an electric start.

Somewhere down the lane, things started to go wrong for Kinetic Honda. Kinetic Honda was limited by their JV Partner to focus only on Mopeds and Scooters. Since Honda had another JV with the Hero Group ( Hero Honda), Kinetic could not enter these markets. At one stage the competition became intense in the moped and scooter segment. TVS with their Scooty carved as significant chunk of Kinetic Honda's market share.

The joint-venture between Kinetic ( Firodia Group) and Honda faltered during 1998. Honda wanted to buy out Kinetic , but Firodia was not willing to sell stake ( Read a report here). Finally the JV ended with Honda exiting the venture.

The exit of Honda was a huge blow for the brand . The consumers were sceptic about the quality issues since everyone knew that Kinetic Honda 's main USP was its technology from Honda.
Kinetic Motors was not affected by the exit of Honda. Infact, the company became more aggressive after this break up.

The issue with Kinetic scooters was more than the Joint venture. The brand had its issues with Product , Price and Promotions.
Regarding the ungeared scooter segment, Kinetic Honda was never successful with its new products or upgradings. It is said that in automobile segment, 90% of success depends on the product and rest is in other marketing mix elements. Hence if the product is very good, then the chances of success is very high.

Kinetic was unlucky in this front. The brand was not myopic or complacent. Infact I was surprised at the number of products this company has launched over these years. The brand was working on new products but somehow the products was not successful in the market.

For example, in 1996-97, the company launched its scootterette Kinetic Pride but was withdrawn because the pillion ride was not comfortable. In 1997, the company launched a powerful scooter Marvel but the product failed in the market. In 1998, Kinetic launched its Y2K complaint version of Kinetic Honda. In 2002, the company launched Kinetic Nova and Kinetic Zing but both were not big hits.

After the split up with Honda, Kinetic ventured into motorcylce manufacturing and launched Kinetic Challenger in 2002. In 2003, the company stunned the auto world by launching 4 models at one go. Kinetic launched Kinetic Boss, GF170, City and Kinetic Velocity.

Again in 2003, Kinetic launched India's most expensive bike Aquila priced at Rs 1.15 lakh. The brand was launched in collaboration with Hyosang Motors. Surprisingly Aquila was well received by Indian consumers. But Kinetic was complacent in projecting Aquila as its flagship offering. Rather it played cold to the demand from the market and did not pursue the opportunity.

Despite doing these , Kinetic failed in gaining momentum in the Indian market. The nail in the coffin came when Honda launched its own scooter Activa.

If you look at the failure of Kinetic Honda, one of the reason was the price. While Kinetic Honda was ruling the market, consumers were willing to pay a higher price . But Kinetic continued its high price without giving additional value to the consumers. After the exit of Honda , the core product - Kinetic scooter never got any better. Kinetic also priced its new brands Nova and Marvel aggressively thus putting off consumers. Consumers never wanted to pay a high price for a brand which was yet to demonstrate its technical superiority on its own. The brand could have developed a product that convinced the consumers that Kinetic could stand on its own. TVS did that with its Victor and improved upon its image through Apache. But Kinetic never had such a product to showcase.

Kinetic failed in its motorcycle venture for the same reasons. The products had its own flaws and Kinetic was not aggressive in marketing its products convincing the customers that they are not just scooter makers. May be the brand tried too much in a short period of time.

The story of Kinetic did not end like that. During late 2000, the brand tried to make a come back by launching designer scooters under Italliano range. But again , the brand faltered in delivering world class product.The final product from Kinetic was Kinetic Flyte which got rave reviews from auto reviewers.

Kinetic is not a sad story . In 2008, Firodias decided to sell the scooter business to Mahindra & Mahindra. Soon after the take over, Mahindra decided to drop " Kinetic " brand from the products. That was the end of an era.

Kinetic group is still running strong with its businesses in automotive parts and is a leading supplier to Tata Motor's Nano project.

For consumers, the death of Kinetic is a death of an era. It is sad to see a home grown brand dying because it could not catch the pulse of the market and develop unique technology on its own.

Brand Update : Idea

Idea has launched another campaign extending its core idea of " An Idea can Change your life ". This time the brand has chosen a funny tale to drive home its positioning. 

Watch the new ad here : Walk the Talk

The new campaign revolves around the theme " Walk when you talk " urging the mobile users to walk while they talk and there by be more healthy. 

The ad is funny and Abhishek Bachchan is at his  best. The brand and the celebrity co-existed perfectly well without eclipsing each other. 

One should really appreciate Idea for being consistent with its positioning. The brand reaped the rewards also. " An idea can change your life " has become a common usage. 

Marketing a cellular service is a complex task. The prepaid segment which dominates the market is a highly volatile segment with little or no brand loyalty. Consumers look at the plans and coverage quality and some times acts as a grasshopper making life difficult for marketers. 

Brand managers spent on their brand building activities hoping that when plans become commoditized , consumers will give more value to the brand .

Related Brand

Idea

Brand Update : Pulsar

Faced with stiff competition from the likes of Yamaha, Honda and TVS Apache, Bajaj Pulsar have decided to strike back. The brand has been facing competition from the super bikes and was pressurised to hit back aggressively. Yamaha with its new launches and Apache are slowly eating away the market once owned by Pulsar. Pulsar reacted to this by launching new variants but on the promotional front, it was keeping silence.

In my earlier posts, I have been criticising this brand for being laid back in its promotions and commoditising its DTSI USP.

The brand has launched its revamped Pulsar 220 variant which will reinforce the brand's core promise of a performance bike.

Watch the new tvc here : Bajaj Pulsar 220

Although the ad is quite long , I really liked the climax.

And Hurray, Pulsar has a new tagline " The Fastest Indian ". After dumping the " Definitely Male " tagline, Pulsar ads never was a thriller. The product qualities made the brand a huge success. The ads just increased the familiarity and recall.

The new ad and new tagline gives a remarkable boost to this brand. And " Fastest Indian " is a very very powerful tagline. ( Hopefully Bajaj will retain this tagline for years to come ).

It is very wise for the brand to own the highest superlative . Pulsar has owned the " Fastest " superlative , that means another brand cannot be faster than the fastest. This gives a powerful boost to the brand itself. It all depends on how well Pulsar takes this proposition forward.

And being Fastest appeals directly to the target audience . Now in the promotion front, Apache and other performance bikes has to create a new superlative to beat the Bajaj.

The new ad is also well executed and packs the punch at the end beautifully . More than the ad, I liked the tagline.

It is good to see Pulsar getting the much needed promotional and creative boost.

Related Brand

Pulsar

Fuel : Ignite the Fire

Brand : Fuel

Company : Elder Pharma

Brand Analysis Count : 405

Here is another men's deo launch. Elder Pharmaceuticals has recently launched its range of deos for men branded as Fuel. The deo is being launched in collaboration with VLCC.

The men's deo market was virtually untouched till recently . Axe was ruling the market with no powerful competitors except for some foreign imports. But the last few months saw a plethora of brands entering this segment.

My earlier blogpost was also about the Fa Xtreme and Denver both targeting the male segment.

Fuel deo is running a tvc across various channels

Watch the tvc here : Fuel Tvc

I have been writing about stereotypes in my post on Fa and Denver and here it is - another brand talking about the same stuff.

A deserted place

A hunk

A sexy lady

Deo

Seduction...

compare this with Denver and Fa or Wildstone commercials.

What difference is there between these brands ? Nothing.

What happened to all agencies and the clients ? Are they not watching televisions ? Are they not aware of differentiation ? Or is it that anything goes with regard to Indian consumers ?

All these brands may be good products with a nice fragrance and quality but how come all these brands talk the same crap ?

Compared to other brands, I think Fuel wants to be more adventurous . The brand wants to be more naughtier than the rest of the crowd. A look at the website ( fuelyourlife.in) will tell you that the brand wants to be the equivalent of Kamasutra in Deos.

The intention is Ok but the execution is pathetic . I don't think that Indian male will always fall for products that show a hunk and a sexy lady. We are living in an era where our ads are regarded as high quality, wins accolades across the globe and still manages to sell the product in the market.

Fuel has taken the tagline " Ignite the Fire " which is best suited for an aphrodisiac rather than the deo . The brand could have treaded some different path rather that toe the line of its counterparts.

Brand Update : Cadbury Dairy Milk

It is very difficult to imagine a campaign for Dairy Milk without Big B. Amitabh Bachchan had become the face of this brand and was instrumental in making the brand a darling of youngsters as well as not-so-young ones. Cadbury's was one of the brand that used the persona of Big B to the maximum.

For the past few months, the brand has been trying to break free from the dependence on this powerful celebrity. The brand earlier came out with the "Kenya " campaign without Big B 's presence.

Now Dairy Milk is running another campaign without Big B. The campaign known as the Pay Day campaign is something that we never expect out of this brand

Watch the TVC here : Dairy Milk Payday

The ad is a retro taking us back to the 60's era.The new ad takes the theme of enjoying Dairy Milk on the Pay Day ( When you get the salary). The company has given an interesting story about the idea and its execution. ( Read it Here).

Frankly speaking, i really liked the ad because it is very different and clutter breaking. I think rather than strategy, Dairy Milk wanted to break the clutter and reinforce the brand. And it has done it in style.

Marketing a brand like Dairy Milk is not an easy proposition. The brand have huge brand equity and its campaigns has to live upto the expectations of the consumer. Advertisements for iconic brands like Dairy Milk serve a long term objective of retaining the share of mind rather than immediate sales. The brand needs to remain fresh and relevant and its huge popularity should not become a liability that constraints the creativity. So the agency need to experiment with the campaigns while retaining the classic touch of Dairy Milk. It is no easy task.

Even with Amitabh Bachchan, the brand had to make sure that the personality of Big B should not shadow the brand. The brand was successful in effectively using Big B without drowning the brand.

The latest campaign is a welcome deviation from the brand's journey. The ad may not appeal to the younger ones but will catch the eye of those in their mid thirties and forties.

Kudos for the team

Related brand
Cadbury Dairy Milk

Brand Update : Fa

Fa has launched its range of deos for men branded Fa Xtreme. The brand has roped in the hollywood diva Bipasha Basu as the brand ambassador. The brand is running its first tvc across various channels.

Watch the TVC here : Fa Xtreme

Well.. Just like the brand Denver, Fa has also fallen into the stereotype trap. The theme is predictable and the execution is nothing but lousy.I wonder whether the creative and strategy guys of the agency had gone on a vacation entrusting this job to a school kid.

And the way Bipasha embrace the hunk looks as if she is acting in a Kamasutra movie..

Another issue is the core brand proposition of Fa. Fa is positioned on the platform of Freshness. It has the tagline " Feel Good Freshness ".

But look at the positioning of its line extension. Fa Xtreme is not complementing the core brand manthra of Fa . Instead it is moving in the direction of brands like Axe and Setwet . This is the main issue with extensions. If the extension is not in sync with the parent brand, there is bound to be brand dilution.

Fa could have used the same " freshness " platform for its men's range. No deo brand has taken the freshness platform ( except Cinthol ). Hence Fa Xtreme could have easily created a distinct place in the men's grooming category if it had followed its parent brand's positioning.

For a consumer (men) of deo, freshness is an important attribute. Guys use deos not just to seduce girls ( pun intended) but also to feel fresh . Most working guys slog in the field and deo is an absolute must for them to feel and look fresh.
It is a sad to see reputed agencies and brands failing to dig deep into consumer's mind and settling for mediocre insights and work.

Related Brand
Denver

Denver : Ride Your Luck

Brand : Denver
Company : Vanesa

Brand Analysis Count : 404

Denver is a brand from Vanesa - which is a Delhi based company.I presume that this is a new brand launched recently. Not much information is available in the public domain about the history of the brand or the company.

Male grooming market is witnessing a lot of action in the recent past. Most of the cosmetics and personal care majors are eying this segment. The market size for male grooming products is estimated to be around Rs 600- 800 crores ( figures vary from source to source)

Denver is a new brand in this category. The brand has a range of personal care products ranging from Deos , skin care products and perfumes.

The brand has been very active in the media space with regular TVCs and sponsoring programs like Splitsvilla ( MTV)

Denver has many positive aspects going for it. The name "Denver " gives an international image to the brand. The company has done a good job in getting the packaging right although there is a striking resemblance with the Axe packaging. The brand has attractive design elements going for it. The brand is also reasonably priced at Rs 120 per can.

But the greatest let down is its positioning and advertisement campaign. The brand is currently running a tvc in many national channels.

Watch the ad here : Denver

By looking at the positioning of the brand, one can see that the brand has fallen into the stereotyping trap. The theme of girls falling for a man ( who use the deo) is a much "raped " theme. Every brand has used such a theme and for a consumer, watching such a theme based ad is a nauseating experience.

Brands fall into stereotyping because it is the easiest option. You get a girl , little clothes, a dude and a motorcycle and bingo the advertising is ready.

By following the much used path, Denver has forgone a wonderful opportunity to build a space of its own. There is no difference between what Denver, Axe, Wildstone, Setwet are saying. And these brands are spending whole loads of money to bore the consumers to death.

Denver has taken the tagline " Ride Your Luck " but fails to connect the brand with the positioning statement. It takes courage and wisdom to tread the path less traveled. But seldom brands take that big leap.

Brand Update : Horlicks Vs Complan

The fight between Complan and Horlicks has become more intense. Yesterday I saw the new ad for Horlicks and was shocked at the message. The ad started with a scene inside the classroom where the teacher is taking the attendance. The teacher calls out " Calcium" then a group of students raise their hands, then she calls out " Iron " another group raises their hands. Then the voice over talks about the deficiency of nutrients seen in kids.

Then comes the critical part, a Doctor ( model) comes to the picture and talks about 23 vital nutrients that is necessary for the growth and claims that these nutrients are present in HORLICKS....!!!!

This is one of the classic cases of brands trying to establish their competitive points of parity . Horlicks is trying to negate the core differentiation of Complan . Complan since its inception has been harping on the 23 vital nutrients. Now Horlicks is trying to create parity by claiming the same property. Complan has never been so aggressive and blunt.

Remember that Complan has been trying to negate the claim of Horlicks ( Stronger,sharper,Taller) through aggressive campaigns .


So what is the fall out of this fight.

I think the possible outcome of this fight is that media and the ad agency will make a lot of money. Complan will be the gainer in this fight and Horlicks may run the risk of losing its core brand identity because it is trying to become Complan.

What do you think ??

Related Brands

Horlicks Vs Complan Fight

Dollops : RIP (1989-1995)

Brand : Dollops
Company : Cadbury/HLL


Brand Analysis : 403

Dollops is another MNC brand that bite the dust in Indian market. This much hyped brand was launched in India in 1989 by Cadbury's in association with Brooke Bond. Dollops was one of the first high profile MNC brands to enter the Indian market.

Dollops gained instant consumer interest because of the endorsement from Cadbury's. The brand was positioned as a premium icecream and was able to make a significant hype during the launch.

Ice cream business at that time was dominated by local players and powerful brands like Kwality. Cadbury later found that the market was not as juicy as it thought to be. During 1993, Cadbury began the process of focusing more on its confectionery business.

This lead to the hiving off the unrelated businesses like ice creams. It was around that time Hindustan Lever Ltd began to aggressively pursue their interest in ice cream market. In an acquisition spree, HLL acquired Kwality and Dollops. Cadbury sold Dollops to HLL in 1993.

Typically, HLL played around with the brands it had acquired. HLL had its international Wall's brand which it was planning to launch along with Kwality and Dollops. HLL found that Kwality had a huge equity in the market and decided to keep that brand .

Dollops could not be fit into the planned portfolio strategy of HLL and had to be killed.By around 1995, Dollops was slowly eased out from the market.

Dollops had only a short life in the Indian market. Dollops shot into limelight only because of the Cadbury's brand endorsement. The brand was in a tough market which had even humbled the mighty HLL. For Cadbury's, Dollops became a liability when it chose to concentrate on its core business. For HLL, it was a costly exercise of killing a competing brand.

Dollops is a brand that failed not because of any product related reasons. Some of the flavors of Dollops were a hit with the consumers. It failed because of company related factors.

Picture courtsey : Business Line

Brand Update : Chlormint

Chlormint is back in the media space with a new campaign. There are two interesting things about the new campaign.

First is that, the brand has now a celebrity endorser ( infact two !) . Chlormint has signed up Bollywood Actor Salman Khan as the brand ambassador. The new tvc features Salman and his brother Sohail Khan.

Watch the Tvc Here : Chlormint Airplane Ad

The second most important development about this brand is the tagline. The brand has brought back the old famous tagline " Dobara Mat Poochna " . Chlormint had earlier changed the tagline to " Khao Kabhi Bhi ". I had criticized about the unnecessary change in the tagline in my earlier update about the brand. I had argued that the new tagline does not have lasting power and dumping " Dobara Mat Poochna " was a mistake.

The brand has made some changes in the tagline. The new tagline is " Bina Tayaari ke Dobara mat poochna " meaning " Don't Ask with out taking adequate preparation ". It is good that Chlormint decided to bring back the tagline that made this brand famous. It was a beautiful tagline with lot of room for creativity. The tagline also became a much used phrase by the youngsters.

I am little surprised by the brand's move to rope in a celebrity endorser. The question is whether Chlormint really need the support of a brand ambassador ? My personal opinion is that Chlormint have the strength to survive on its own. Any brand ambassador will only dilute the strength of this brand.

One reason for taking a celebrity is the category competitor Orbit taking Deepika as the brand ambassador. May be Chlormint felt threatened by this move.

The new TVC featuring Salman and Sohail is a pathetic one . The agency could have used this duo better. There is nothing funny or remarkable about the new TVC.

The brand could have fared better if it had concentrated on itself rather than on the celebrity.




Related Brand

Chlormint

Picture courtesy
Tarik Jilai Flickr Photostream

Brand Update : Lays

Lay's is on a repositioning mode again. The brand is currently running a new campaign with a new tagline " Be a little Dillogical ".

Dillogical is the new manthra for the brand. The newly coined term represents the logic of the heart ( I think So !). The new campaign with the new tagline how ever does not speak much about the new positioning.

Ever since the brand dropped its famous " No one can eat just one " tagline, Lays has never really caught the consumer's share of mind. None of the campaign with the tagline " Har Program Ka Main Food " really was as effective as the previous campaigns.

In my last post about this brand, I had criticized about the decision to change a famous tagline just for the sake of change . I think the brand never found its soul in the " program ka main food " tagline. This may have created the need for a new tagline.

I don't think that the Dillogical tagline is going to be any better than the last one. Pepsi is obsessed with Hinglish words , the recent one being Youngisthan.

In sheer share of voice and creativity, Bingo has clearly outsmarted Lays. The campaigns of Bingo has always been clutter- breaking and funny. Lays never was able to bring out a classy campaign after its repositioning.

Related Brand
Lays

Colin : Cleans To A Shine

Brand : Colin
Company : Reckitt & Benckiser

Brand Analysis Count : 402

Colin is a brand from Reckitt & Benckiser. This brand is the market leader in glass cleaner product category. One can say that Colin is the pioneer in creating this category.

Colin brand was created by a company known as Fern Hill Laboratories ltd. In 1998, this brand was sold to Reckitt & Colman ( which later became Reckitt & Benckiser).

Glass cleaner market is a small market with a size of 20 crore. Colin commands more than 70 % of the market . This brand is an example of a niche brand. One good thing about Colin is that the brand owner has left this brand as a niche brand and so far has not ventured into extending Colin into other product categories.

The typical issue with the niche brand is the market size. In a country like India with its sheer size and diversity, managing a niche brand often is a difficult affair.

Consider the case of Colin. The brand is a national brand with presence over most of the urban market. But the brand has to manage the challenge of distributing to all those numerous urban market for a share of those 20 crore. Since Colin is a part of Reckitt which has a basket of products, the cost will be shared. For a company having only one niche brand, Indian market is indeed a tough market to crack.

Colin was always perceived to be a premium product. From my experience as a middle class customer, we never perceived Colin as an essential product. Although we had all the products that could be cleaned using this cleaner, we never felt the need for Colin.

Now the situation is different. The number of electronic gadgets has increased, consumers now have LCD monitors, computers, ipods, psp etc which require specialist cleaning solutions. Hence more than ever, Colin has a good potential in this era.

Colin in a way also suffered from narrow positioning . The brand is widely perceived as a glass cleaner, actually it can be used as a multi-purpose cleaner for fridge and other gadgets. Hence when a consumer has a view that Colin is a glass cleaner, the usage and the value for money proposition does not match. In my experience as a consumer, I never bought this product because of this thought " To clean a TV, why should I spent this much ? "

It is also true that being perceived as a specialist for glass cleaning has its own advantages. The brand is considered an expert in that category and is almost generic to that category.

Colin is a brand that is well entrenched in the minds of the consumers. Being a niche brand has prevented heavy media support for Colin. But the brand has huge potential in days to come. The brand has to take a risk and try to create more uses for this product.