Guru Speak : Advertising During Recession by Lakshmipathy Bhat

Marketing Practice is happy to present a guest post from an Advertising professional par Excellence- Mr Lakshmipathy Bhat. Mr Bhat is currently Vice President at DraftFCB+Ulka Advertising, Bangalore. Mr Bhat has over 17 years experience in various marketing functions. He has worked on BAT, P&G,GSK among others

An ardent lover of Advertising, Mr Bhat is a prolific blogger and runs a blog at lbhat.com

In this post, Mr Bhat talks about advertising strategies that should be adopted during difficult times like recession.

Advertising during recession

It is not unusual to find companies who regard advertising as a wasteful, unnecessary expenditure. The belief is that as long as you have a great product, people will buy. Even with companies who place a great emphasis on advertising, the urge to cut the advertising expenditure is huge, especially during recessionary times.

But it is a well known fact that advertising during recession is a smart thing, maybe even a mandatory thing to do. It’s virtues are well-established and oft-repeated perhaps from 1929, the time of the first Great Depression in the US. But human tendency is such that what seems practical and beneficial in the short term is usually chosen path. The long term benefits of sustaining advertising during tough times far outweigh the possible short term benefit of saving money.

What are the broad guidelines for advertising during recession? The general approach to advertising during recession and advice to marketing companies have been provided by several experts. So what I am going to outline below will not be startlingly new - just my views on the important guidelines:

1. Evaluate the role of your product in the consumer’s life

What might be right for a manufacturer of office furniture may not be relevant for a hair oil marketer. Every product fulfills a certain need in the consumer’s mind. The starting point could perhaps be to evaluate the role of the product. In an article titled ‘Yes, you can raise prices’, Geoff Colvin of Fortune Magazine illustrated the point about being able to even raise prices during recession through a simple 2x2 matrix. Where does your product fit in that kind of a matrix? Is it a necessity like a washing soap or light bulb? Or discretionary like a spa treatment? The answers may provide direction for your approach to pricing and advertising during recession. Of course, such a matrix may be interpreted differently in different markets. In India for example, is an airline brand a discretionary commodity or unique? Everyday purchases that can’t be done without need to stay top of mind. Unique ‘necessities’ are products where certain brands are irreplaceable in that category - it is usually about brands whose loyalty measures are high.

Another useful tool is The FCB Grid, developed by Richard Vaughn, a Senior Vice President of Foote, Cone and Belding Advertising. It shows how consumers approach each category and provides cues for advertising & media strategy for these brands.

For example, for brands in Quadrant 2 - the impact could be that the advertising execution has to be top class with emphasis on impact. Whereas for brands in Quadrant 3, the emphasis could be about repetition, memorability (jingle, perhaps) and so on.

2. Stretch the advertising rupee

Well, there is no reason why a lot of the stuff that is prescribed and done during the tough times is not practiced otherwise! Is every advertising effort meant to produce great ROI? Yes. Is it applicable only during tough times? Obviously not but this aspect is somehow stressed only now. Certain categories will find their incomes being hit - financial products, air travel, hotels, for example. They should research and invest in media that minimize wastage. It could be direct marketing, Online advertising that is measurable and so on. On television, evaluate if you really need that 40-sec commercial or can an equally impactful message be sent across in 30-sec?

3. Focus on changing behaviour, not just attitude

One of the perennial accusations about advertising is it’s fuzzy role in generating sales. Many see advertising as being limited to creating awareness and not really driving sales. The agency would argue that the sale did not happen for reasons beyond their control - pricing, distribution etc. Both valid. But it perhaps makes sense to engineer not just advertising but the entire marketing process to effect a change in behaviour during tough times. It’s not enough for the consumer to feel that XYZ airline is the best airline in terms of service. He must be motivated to make that booking and fly the airline. Perhaps this is more relevant for high value, high interest categories. But even for everyday impulse purchases, SKUs with lower price points could be an option. Advertising should work hand in hand to push the consumer into making a decision focusing on the reason-why he should consider the brand not just a generic message.

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Lakshmipathy Bhat

The views/opinions expressed here are the personal views of the author.

Brand Update :Margo

It has been a long time since I wrote about Margo. Margo was virtually silent all these years and I even thought that the brand was dead. Recently I was pleasantly surprised to see a television commercial for Margo. In the article I had recommended that the brand should take the help of a celebrity.

One of my readers had earlier pointed out that the brand had roped in Rani Mukherjee as the brand ambassador . It was the first time that I saw the ad of Margo featuring Rani.

Watch the commercial here : Margo TVC

I am not sure whether this is an old TVC . Reports suggest that Rani Mukharjee was roped in as brand ambassador in 2008.

I am glad that Margo is trying again for a comeback. I also appreciate the fact that the brand is relying on its heritage and the core advantage of " Neem " ingredient.
Margo faces two issues in this relaunch attempt. First is the product qualities. Margo is well known for its " Pungent Smell " and non-lathering properties. That perception is still there in the market. Hence the task for the brand is to change the product by changing fragrance and making it lather more. I have not used the new Margo , hence could not comment on the product features.

The second issue is with regard to the celebrity. Rani is not at her career best and that can have some negative influence on the current brand efforts. How ever, the fortunes of these bollywood celebrities are highly unpredictable. I had earlier commented that Aishwarya Roy is a better choice of a brand endorser than Kathrina Kaif. Further events have proved me wrong and now Kathrina Kaif is a hot property.

The message in the current Margo relaunch is also laudable. The brand is taking the risk of being branded as Mama's brand . The campaign is making this as the USP and banking on its heritage.

In a smart move, the brand has launched a Rs 5 sample pack which will enable lot of sampling for the brand. If the brand is able to prove its worth, Margo will once again will be on the growth path.

Let us wait and watch the response of consumers to the current relaunch.
Related Brand
Margo

GenX :Define Your Body, Inspire Your Mind

Brand : GenX
Company : Lux Hosiery Industries
Agency : Prachar


Brand Analysis Count : 408

If you are a regular reader of Economic Times Brand Equity, you will never miss this brand. GenX is a brand from Lux Hosiery which is famous for its Lux brand of innerwears.
GenX is a premium brand from Lux Hosiery. The brand was launched in the mid 2000 .

Although GenX is a premium brand, it is best known for the controversies generated because of their ads. The brand had a television commercial in 2006 which was later banned by the ASCI because it was of bad taste.

I think the brand learned some lessons from that controversies. From 2006 -2008, GenX was little silent. Now the brand is a regular advertiser in select media.

The brand had chosen a very different approach towards advertising ( my opinion). In most of their print ads, there is not much copy and sometimes just a model wearing the innerwear.As a customer, I felt intrigued by the ads and frankly I thought that it was an international brand.

The brand also seems to follow the United Colors of Benetton approach ( minus controversy). I remember the brand using a white and black models in their ads.
When we use less copy in advertisements, the product has to speak for itself. It is a risky strategy where the brand is expected to make the statement . In the case of GenX, the brand stands out and speaks for itself.

GenX is fighting with giants like Jockey and a whole set of extensions of Van Heusen , Color Plus etc. Hence the brand has to create an international appeal to fight with these brands.

I have not seen any ad of GenX in other magazines. I think the brand is limiting its exposure to Brand Equity and the likes. But I like the approach of the brand and the statement it is trying to make.

Brand Update : Yamaha

Yamaha has launched (relaunched ) Fazer in the Indian market. Yamaha India is clearly on overdrive with the success of R15 and FZ range. Fazer is a 150 cc bike priced around Rs 72000.
Fazer came to India in 2004 as a 125 cc bike. The bike was different from others because of its unique twin headlamps. But the bike got a lukewarm response from the Indian market.

Now Fazer comes with a new 153 cc engine and a terrific styling. In my earlier post on Yamaha , I had compared the Fazer 125 cc with its global counterpart and criticized Yamaha for bringing in a stripped down version of Fazer.

Now that complaint has been taken care of. The new Fazer looks exceptionally cool and stylish.

Fazer is targeting the bikers who likes to live their life on their motorcycles. The brand is being positioned as one ideal for those weekend getaways.
The brand is currently running a TVC : Watch it here

Fazer has the tagline of "Touring Spirit " which reflects the brand's positioning.

Yamaha has identified its core brand DNA. Yamaha has found that its success lies in performance bikes rather than those volume driven underpowered bikes. Yamaha is now reinforcing its brand DNA by bringing in models that drive performance and style rather than volume. A look at the home page of Yamaha India reflects the new Yamaha.

Corporate brand - Yamaha also sports the new tagline " Yes Yamaha ".

It is good to see a failed brand rejuvenating itself . The lesson that Yamaha gives the marketing practitioners is not to forget the Brand DNA.

Suzuki GS 150 : Drive Me Crazy

Brand : Suzuki GS 150
Company : Suzuki Motors
Agency :RK Swamy

Brand Analysis Count : 407

Suzuki Motors entered the two wheeler market in 1982 through a joint venture with TVS and launched their first two wheeler Ind Suzuki in 1984. Ind Suzuki was a success in the Indian market. After a rocky relationship, TVS and Suzuki parted ways in 2002.

Suzuki re-entered Indian market in 2006 with two brands Zeus and Heat . But both these brands failed to make a mark in the market.

2009 is witnessing another attempt by Suzuki to grab a pie of the two wheeler market. Suzuki recently launched a 150 cc motorcycle Suzuki GS 150. The 150 cc bike which is priced at around Rs 60000 is trying its luck in the highly competitive Executive bike segment.

As discussed in my other posts on automotive brands, the success of the brand is dependent heavily on product quality than anything else. Brands like Activa has proved that product performance is the best possible advertising.

How ever in the case of brands like Suzuki and Yamaha, brand promotion is of utmost importance because of the peculiar situations they are facing.

Suzuki is the market leader in four wheeler segment but it is surprising that the brand has failed miserably in replicating its success in the two wheeler market.
There are two reasons for this failure. The first reason is that Suzuki is not serious about their two wheeler business in India. The efforts of the company was half-hearted and the brand does not have a deep distribution channel .
Second is their selection of products for the Indian market. Suzuki is doing the same mistake which Yamaha earlier did - launching substandard products for mass markets. Yamaha learned from mistakes and came back with good powerful bikes. But Suzuki is adamant that it will learn only from its mistakes.

GS 150 is launched for the highly competitive executive segment aiming for the numbers. But I think it was not a good strategy for Suzuki to launch a product in that segment while making a come back.

Now look at the relaunch scenario. Suzuki motorcycles does not have any meaningful equity in the consumer's mind. Although Suzuki cars have excellent equity , there is no guarantee that consumers will feel the same in the two wheeler segment. The failure of its earlier models and the long absence from the industry has removed this brand from the consideration set of the potential consumers.

Consumers of executive segment are very pampered. The players in this segment invest heavily in product features aswellas branding. With Pulsar and Hero Honda leading the crowd, it is a very difficult market to crack.

So the chances of Suzuki making an impact in this segment looks bleak.

Having said that , a company like Suzuki can change the game by launching a product that Indian consumers has never seen before. Suzuki has the technological ability and money power to do that. A high profile product with a marketing blitzkrieg can make Suzuki a hot property...

But Alas.....

Look at the branding strategies of GS 150. The brand is currently running a television commercial in most channels.
Watch the Tvc here : Suzuki GS150
It is one of the boring commercials I have seen in recent times. A commercial which lacks both imagination and strategic intent. A girl getting aroused while pillion riding a bike is an idea which has been raped a million times.
The brand has the tagline " Drive me crazy " which is nothing but unimaginative. Frankly there is nothing much to speak about the campaign. No clarity in USP or differentiation.

What Suzuki needed was a powerful statement. A power bike which would showcase its capabilities to the consumers. Yamaha did the comeback with R 15 launch. More than the volume, R15 was aimed at rebuilding the Yamaha brand. Once consumers got the taste of Yamaha technology, mass models will reap the benefit.

Suzuki should have bought in their superbikes and should have unleashed a campaign revolving around these macho machines. Time should be spent on building the core Suzuki brand reminding Indian consumers about the capability and technological superiority of this brand.
But Suzuki went after the volumes thereby killing all scope of building a brand.

Kinetic Honda : RIP (1972-2008)

Brand : Kinetic Honda
Company : Kinetic


Brand Analysis Count : 406

Kinetic is another sad Indian brand story. The brand which was once synonymous with Luna and gearless scooters is no more.

Kinetic as a corporate brand is not dead but Kinetic as a scooter brand has been laid to rest in 2008 after the take over by Mahindra & Mahindra.

Kinetic was born in 1972 with the launch of Kinetic Luna which became a generic name for Mopeds in the country. Later in 1985, Kinetic formed a joint venture with Honda to manufacture scooters in India. The company then launched India's first gearless scooter KH 100 which became a run away success in India.

Kinetic Honda was a premium scooter in its brighter days. I would say that this was the brand that gave the ladies in India - the luxury of travel.

Since the scooter was ungeared, Kinetic Honda became the favorite mode of transportation for the women folks. The scooter was reasonable for city use and ladies loved it. So despite the high price, the sales was rocketing like anything. The product was not really good. The engine was unresponsive and mileage was bad. But people loved it because it was ungeared and had an electric start.

Somewhere down the lane, things started to go wrong for Kinetic Honda. Kinetic Honda was limited by their JV Partner to focus only on Mopeds and Scooters. Since Honda had another JV with the Hero Group ( Hero Honda), Kinetic could not enter these markets. At one stage the competition became intense in the moped and scooter segment. TVS with their Scooty carved as significant chunk of Kinetic Honda's market share.

The joint-venture between Kinetic ( Firodia Group) and Honda faltered during 1998. Honda wanted to buy out Kinetic , but Firodia was not willing to sell stake ( Read a report here). Finally the JV ended with Honda exiting the venture.

The exit of Honda was a huge blow for the brand . The consumers were sceptic about the quality issues since everyone knew that Kinetic Honda 's main USP was its technology from Honda.
Kinetic Motors was not affected by the exit of Honda. Infact, the company became more aggressive after this break up.

The issue with Kinetic scooters was more than the Joint venture. The brand had its issues with Product , Price and Promotions.
Regarding the ungeared scooter segment, Kinetic Honda was never successful with its new products or upgradings. It is said that in automobile segment, 90% of success depends on the product and rest is in other marketing mix elements. Hence if the product is very good, then the chances of success is very high.

Kinetic was unlucky in this front. The brand was not myopic or complacent. Infact I was surprised at the number of products this company has launched over these years. The brand was working on new products but somehow the products was not successful in the market.

For example, in 1996-97, the company launched its scootterette Kinetic Pride but was withdrawn because the pillion ride was not comfortable. In 1997, the company launched a powerful scooter Marvel but the product failed in the market. In 1998, Kinetic launched its Y2K complaint version of Kinetic Honda. In 2002, the company launched Kinetic Nova and Kinetic Zing but both were not big hits.

After the split up with Honda, Kinetic ventured into motorcylce manufacturing and launched Kinetic Challenger in 2002. In 2003, the company stunned the auto world by launching 4 models at one go. Kinetic launched Kinetic Boss, GF170, City and Kinetic Velocity.

Again in 2003, Kinetic launched India's most expensive bike Aquila priced at Rs 1.15 lakh. The brand was launched in collaboration with Hyosang Motors. Surprisingly Aquila was well received by Indian consumers. But Kinetic was complacent in projecting Aquila as its flagship offering. Rather it played cold to the demand from the market and did not pursue the opportunity.

Despite doing these , Kinetic failed in gaining momentum in the Indian market. The nail in the coffin came when Honda launched its own scooter Activa.

If you look at the failure of Kinetic Honda, one of the reason was the price. While Kinetic Honda was ruling the market, consumers were willing to pay a higher price . But Kinetic continued its high price without giving additional value to the consumers. After the exit of Honda , the core product - Kinetic scooter never got any better. Kinetic also priced its new brands Nova and Marvel aggressively thus putting off consumers. Consumers never wanted to pay a high price for a brand which was yet to demonstrate its technical superiority on its own. The brand could have developed a product that convinced the consumers that Kinetic could stand on its own. TVS did that with its Victor and improved upon its image through Apache. But Kinetic never had such a product to showcase.

Kinetic failed in its motorcycle venture for the same reasons. The products had its own flaws and Kinetic was not aggressive in marketing its products convincing the customers that they are not just scooter makers. May be the brand tried too much in a short period of time.

The story of Kinetic did not end like that. During late 2000, the brand tried to make a come back by launching designer scooters under Italliano range. But again , the brand faltered in delivering world class product.The final product from Kinetic was Kinetic Flyte which got rave reviews from auto reviewers.

Kinetic is not a sad story . In 2008, Firodias decided to sell the scooter business to Mahindra & Mahindra. Soon after the take over, Mahindra decided to drop " Kinetic " brand from the products. That was the end of an era.

Kinetic group is still running strong with its businesses in automotive parts and is a leading supplier to Tata Motor's Nano project.

For consumers, the death of Kinetic is a death of an era. It is sad to see a home grown brand dying because it could not catch the pulse of the market and develop unique technology on its own.

Brand Update : Idea

Idea has launched another campaign extending its core idea of " An Idea can Change your life ". This time the brand has chosen a funny tale to drive home its positioning. 

Watch the new ad here : Walk the Talk

The new campaign revolves around the theme " Walk when you talk " urging the mobile users to walk while they talk and there by be more healthy. 

The ad is funny and Abhishek Bachchan is at his  best. The brand and the celebrity co-existed perfectly well without eclipsing each other. 

One should really appreciate Idea for being consistent with its positioning. The brand reaped the rewards also. " An idea can change your life " has become a common usage. 

Marketing a cellular service is a complex task. The prepaid segment which dominates the market is a highly volatile segment with little or no brand loyalty. Consumers look at the plans and coverage quality and some times acts as a grasshopper making life difficult for marketers. 

Brand managers spent on their brand building activities hoping that when plans become commoditized , consumers will give more value to the brand .

Related Brand

Idea

Brand Update : Pulsar

Faced with stiff competition from the likes of Yamaha, Honda and TVS Apache, Bajaj Pulsar have decided to strike back. The brand has been facing competition from the super bikes and was pressurised to hit back aggressively. Yamaha with its new launches and Apache are slowly eating away the market once owned by Pulsar. Pulsar reacted to this by launching new variants but on the promotional front, it was keeping silence.

In my earlier posts, I have been criticising this brand for being laid back in its promotions and commoditising its DTSI USP.

The brand has launched its revamped Pulsar 220 variant which will reinforce the brand's core promise of a performance bike.

Watch the new tvc here : Bajaj Pulsar 220

Although the ad is quite long , I really liked the climax.

And Hurray, Pulsar has a new tagline " The Fastest Indian ". After dumping the " Definitely Male " tagline, Pulsar ads never was a thriller. The product qualities made the brand a huge success. The ads just increased the familiarity and recall.

The new ad and new tagline gives a remarkable boost to this brand. And " Fastest Indian " is a very very powerful tagline. ( Hopefully Bajaj will retain this tagline for years to come ).

It is very wise for the brand to own the highest superlative . Pulsar has owned the " Fastest " superlative , that means another brand cannot be faster than the fastest. This gives a powerful boost to the brand itself. It all depends on how well Pulsar takes this proposition forward.

And being Fastest appeals directly to the target audience . Now in the promotion front, Apache and other performance bikes has to create a new superlative to beat the Bajaj.

The new ad is also well executed and packs the punch at the end beautifully . More than the ad, I liked the tagline.

It is good to see Pulsar getting the much needed promotional and creative boost.

Related Brand

Pulsar

Fuel : Ignite the Fire

Brand : Fuel

Company : Elder Pharma

Brand Analysis Count : 405

Here is another men's deo launch. Elder Pharmaceuticals has recently launched its range of deos for men branded as Fuel. The deo is being launched in collaboration with VLCC.

The men's deo market was virtually untouched till recently . Axe was ruling the market with no powerful competitors except for some foreign imports. But the last few months saw a plethora of brands entering this segment.

My earlier blogpost was also about the Fa Xtreme and Denver both targeting the male segment.

Fuel deo is running a tvc across various channels

Watch the tvc here : Fuel Tvc

I have been writing about stereotypes in my post on Fa and Denver and here it is - another brand talking about the same stuff.

A deserted place

A hunk

A sexy lady

Deo

Seduction...

compare this with Denver and Fa or Wildstone commercials.

What difference is there between these brands ? Nothing.

What happened to all agencies and the clients ? Are they not watching televisions ? Are they not aware of differentiation ? Or is it that anything goes with regard to Indian consumers ?

All these brands may be good products with a nice fragrance and quality but how come all these brands talk the same crap ?

Compared to other brands, I think Fuel wants to be more adventurous . The brand wants to be more naughtier than the rest of the crowd. A look at the website ( fuelyourlife.in) will tell you that the brand wants to be the equivalent of Kamasutra in Deos.

The intention is Ok but the execution is pathetic . I don't think that Indian male will always fall for products that show a hunk and a sexy lady. We are living in an era where our ads are regarded as high quality, wins accolades across the globe and still manages to sell the product in the market.

Fuel has taken the tagline " Ignite the Fire " which is best suited for an aphrodisiac rather than the deo . The brand could have treaded some different path rather that toe the line of its counterparts.

Brand Update : Cadbury Dairy Milk

It is very difficult to imagine a campaign for Dairy Milk without Big B. Amitabh Bachchan had become the face of this brand and was instrumental in making the brand a darling of youngsters as well as not-so-young ones. Cadbury's was one of the brand that used the persona of Big B to the maximum.

For the past few months, the brand has been trying to break free from the dependence on this powerful celebrity. The brand earlier came out with the "Kenya " campaign without Big B 's presence.

Now Dairy Milk is running another campaign without Big B. The campaign known as the Pay Day campaign is something that we never expect out of this brand

Watch the TVC here : Dairy Milk Payday

The ad is a retro taking us back to the 60's era.The new ad takes the theme of enjoying Dairy Milk on the Pay Day ( When you get the salary). The company has given an interesting story about the idea and its execution. ( Read it Here).

Frankly speaking, i really liked the ad because it is very different and clutter breaking. I think rather than strategy, Dairy Milk wanted to break the clutter and reinforce the brand. And it has done it in style.

Marketing a brand like Dairy Milk is not an easy proposition. The brand have huge brand equity and its campaigns has to live upto the expectations of the consumer. Advertisements for iconic brands like Dairy Milk serve a long term objective of retaining the share of mind rather than immediate sales. The brand needs to remain fresh and relevant and its huge popularity should not become a liability that constraints the creativity. So the agency need to experiment with the campaigns while retaining the classic touch of Dairy Milk. It is no easy task.

Even with Amitabh Bachchan, the brand had to make sure that the personality of Big B should not shadow the brand. The brand was successful in effectively using Big B without drowning the brand.

The latest campaign is a welcome deviation from the brand's journey. The ad may not appeal to the younger ones but will catch the eye of those in their mid thirties and forties.

Kudos for the team

Related brand
Cadbury Dairy Milk

Brand Update : Fa

Fa has launched its range of deos for men branded Fa Xtreme. The brand has roped in the hollywood diva Bipasha Basu as the brand ambassador. The brand is running its first tvc across various channels.

Watch the TVC here : Fa Xtreme

Well.. Just like the brand Denver, Fa has also fallen into the stereotype trap. The theme is predictable and the execution is nothing but lousy.I wonder whether the creative and strategy guys of the agency had gone on a vacation entrusting this job to a school kid.

And the way Bipasha embrace the hunk looks as if she is acting in a Kamasutra movie..

Another issue is the core brand proposition of Fa. Fa is positioned on the platform of Freshness. It has the tagline " Feel Good Freshness ".

But look at the positioning of its line extension. Fa Xtreme is not complementing the core brand manthra of Fa . Instead it is moving in the direction of brands like Axe and Setwet . This is the main issue with extensions. If the extension is not in sync with the parent brand, there is bound to be brand dilution.

Fa could have used the same " freshness " platform for its men's range. No deo brand has taken the freshness platform ( except Cinthol ). Hence Fa Xtreme could have easily created a distinct place in the men's grooming category if it had followed its parent brand's positioning.

For a consumer (men) of deo, freshness is an important attribute. Guys use deos not just to seduce girls ( pun intended) but also to feel fresh . Most working guys slog in the field and deo is an absolute must for them to feel and look fresh.
It is a sad to see reputed agencies and brands failing to dig deep into consumer's mind and settling for mediocre insights and work.

Related Brand
Denver

Denver : Ride Your Luck

Brand : Denver
Company : Vanesa

Brand Analysis Count : 404

Denver is a brand from Vanesa - which is a Delhi based company.I presume that this is a new brand launched recently. Not much information is available in the public domain about the history of the brand or the company.

Male grooming market is witnessing a lot of action in the recent past. Most of the cosmetics and personal care majors are eying this segment. The market size for male grooming products is estimated to be around Rs 600- 800 crores ( figures vary from source to source)

Denver is a new brand in this category. The brand has a range of personal care products ranging from Deos , skin care products and perfumes.

The brand has been very active in the media space with regular TVCs and sponsoring programs like Splitsvilla ( MTV)

Denver has many positive aspects going for it. The name "Denver " gives an international image to the brand. The company has done a good job in getting the packaging right although there is a striking resemblance with the Axe packaging. The brand has attractive design elements going for it. The brand is also reasonably priced at Rs 120 per can.

But the greatest let down is its positioning and advertisement campaign. The brand is currently running a tvc in many national channels.

Watch the ad here : Denver

By looking at the positioning of the brand, one can see that the brand has fallen into the stereotyping trap. The theme of girls falling for a man ( who use the deo) is a much "raped " theme. Every brand has used such a theme and for a consumer, watching such a theme based ad is a nauseating experience.

Brands fall into stereotyping because it is the easiest option. You get a girl , little clothes, a dude and a motorcycle and bingo the advertising is ready.

By following the much used path, Denver has forgone a wonderful opportunity to build a space of its own. There is no difference between what Denver, Axe, Wildstone, Setwet are saying. And these brands are spending whole loads of money to bore the consumers to death.

Denver has taken the tagline " Ride Your Luck " but fails to connect the brand with the positioning statement. It takes courage and wisdom to tread the path less traveled. But seldom brands take that big leap.

Brand Update : Horlicks Vs Complan

The fight between Complan and Horlicks has become more intense. Yesterday I saw the new ad for Horlicks and was shocked at the message. The ad started with a scene inside the classroom where the teacher is taking the attendance. The teacher calls out " Calcium" then a group of students raise their hands, then she calls out " Iron " another group raises their hands. Then the voice over talks about the deficiency of nutrients seen in kids.

Then comes the critical part, a Doctor ( model) comes to the picture and talks about 23 vital nutrients that is necessary for the growth and claims that these nutrients are present in HORLICKS....!!!!

This is one of the classic cases of brands trying to establish their competitive points of parity . Horlicks is trying to negate the core differentiation of Complan . Complan since its inception has been harping on the 23 vital nutrients. Now Horlicks is trying to create parity by claiming the same property. Complan has never been so aggressive and blunt.

Remember that Complan has been trying to negate the claim of Horlicks ( Stronger,sharper,Taller) through aggressive campaigns .


So what is the fall out of this fight.

I think the possible outcome of this fight is that media and the ad agency will make a lot of money. Complan will be the gainer in this fight and Horlicks may run the risk of losing its core brand identity because it is trying to become Complan.

What do you think ??

Related Brands

Horlicks Vs Complan Fight

Dollops : RIP (1989-1995)

Brand : Dollops
Company : Cadbury/HLL


Brand Analysis : 403

Dollops is another MNC brand that bite the dust in Indian market. This much hyped brand was launched in India in 1989 by Cadbury's in association with Brooke Bond. Dollops was one of the first high profile MNC brands to enter the Indian market.

Dollops gained instant consumer interest because of the endorsement from Cadbury's. The brand was positioned as a premium icecream and was able to make a significant hype during the launch.

Ice cream business at that time was dominated by local players and powerful brands like Kwality. Cadbury later found that the market was not as juicy as it thought to be. During 1993, Cadbury began the process of focusing more on its confectionery business.

This lead to the hiving off the unrelated businesses like ice creams. It was around that time Hindustan Lever Ltd began to aggressively pursue their interest in ice cream market. In an acquisition spree, HLL acquired Kwality and Dollops. Cadbury sold Dollops to HLL in 1993.

Typically, HLL played around with the brands it had acquired. HLL had its international Wall's brand which it was planning to launch along with Kwality and Dollops. HLL found that Kwality had a huge equity in the market and decided to keep that brand .

Dollops could not be fit into the planned portfolio strategy of HLL and had to be killed.By around 1995, Dollops was slowly eased out from the market.

Dollops had only a short life in the Indian market. Dollops shot into limelight only because of the Cadbury's brand endorsement. The brand was in a tough market which had even humbled the mighty HLL. For Cadbury's, Dollops became a liability when it chose to concentrate on its core business. For HLL, it was a costly exercise of killing a competing brand.

Dollops is a brand that failed not because of any product related reasons. Some of the flavors of Dollops were a hit with the consumers. It failed because of company related factors.

Picture courtsey : Business Line

Brand Update : Chlormint

Chlormint is back in the media space with a new campaign. There are two interesting things about the new campaign.

First is that, the brand has now a celebrity endorser ( infact two !) . Chlormint has signed up Bollywood Actor Salman Khan as the brand ambassador. The new tvc features Salman and his brother Sohail Khan.

Watch the Tvc Here : Chlormint Airplane Ad

The second most important development about this brand is the tagline. The brand has brought back the old famous tagline " Dobara Mat Poochna " . Chlormint had earlier changed the tagline to " Khao Kabhi Bhi ". I had criticized about the unnecessary change in the tagline in my earlier update about the brand. I had argued that the new tagline does not have lasting power and dumping " Dobara Mat Poochna " was a mistake.

The brand has made some changes in the tagline. The new tagline is " Bina Tayaari ke Dobara mat poochna " meaning " Don't Ask with out taking adequate preparation ". It is good that Chlormint decided to bring back the tagline that made this brand famous. It was a beautiful tagline with lot of room for creativity. The tagline also became a much used phrase by the youngsters.

I am little surprised by the brand's move to rope in a celebrity endorser. The question is whether Chlormint really need the support of a brand ambassador ? My personal opinion is that Chlormint have the strength to survive on its own. Any brand ambassador will only dilute the strength of this brand.

One reason for taking a celebrity is the category competitor Orbit taking Deepika as the brand ambassador. May be Chlormint felt threatened by this move.

The new TVC featuring Salman and Sohail is a pathetic one . The agency could have used this duo better. There is nothing funny or remarkable about the new TVC.

The brand could have fared better if it had concentrated on itself rather than on the celebrity.




Related Brand

Chlormint

Picture courtesy
Tarik Jilai Flickr Photostream

Brand Update : Lays

Lay's is on a repositioning mode again. The brand is currently running a new campaign with a new tagline " Be a little Dillogical ".

Dillogical is the new manthra for the brand. The newly coined term represents the logic of the heart ( I think So !). The new campaign with the new tagline how ever does not speak much about the new positioning.

Ever since the brand dropped its famous " No one can eat just one " tagline, Lays has never really caught the consumer's share of mind. None of the campaign with the tagline " Har Program Ka Main Food " really was as effective as the previous campaigns.

In my last post about this brand, I had criticized about the decision to change a famous tagline just for the sake of change . I think the brand never found its soul in the " program ka main food " tagline. This may have created the need for a new tagline.

I don't think that the Dillogical tagline is going to be any better than the last one. Pepsi is obsessed with Hinglish words , the recent one being Youngisthan.

In sheer share of voice and creativity, Bingo has clearly outsmarted Lays. The campaigns of Bingo has always been clutter- breaking and funny. Lays never was able to bring out a classy campaign after its repositioning.

Related Brand
Lays

Colin : Cleans To A Shine

Brand : Colin
Company : Reckitt & Benckiser

Brand Analysis Count : 402

Colin is a brand from Reckitt & Benckiser. This brand is the market leader in glass cleaner product category. One can say that Colin is the pioneer in creating this category.

Colin brand was created by a company known as Fern Hill Laboratories ltd. In 1998, this brand was sold to Reckitt & Colman ( which later became Reckitt & Benckiser).

Glass cleaner market is a small market with a size of 20 crore. Colin commands more than 70 % of the market . This brand is an example of a niche brand. One good thing about Colin is that the brand owner has left this brand as a niche brand and so far has not ventured into extending Colin into other product categories.

The typical issue with the niche brand is the market size. In a country like India with its sheer size and diversity, managing a niche brand often is a difficult affair.

Consider the case of Colin. The brand is a national brand with presence over most of the urban market. But the brand has to manage the challenge of distributing to all those numerous urban market for a share of those 20 crore. Since Colin is a part of Reckitt which has a basket of products, the cost will be shared. For a company having only one niche brand, Indian market is indeed a tough market to crack.

Colin was always perceived to be a premium product. From my experience as a middle class customer, we never perceived Colin as an essential product. Although we had all the products that could be cleaned using this cleaner, we never felt the need for Colin.

Now the situation is different. The number of electronic gadgets has increased, consumers now have LCD monitors, computers, ipods, psp etc which require specialist cleaning solutions. Hence more than ever, Colin has a good potential in this era.

Colin in a way also suffered from narrow positioning . The brand is widely perceived as a glass cleaner, actually it can be used as a multi-purpose cleaner for fridge and other gadgets. Hence when a consumer has a view that Colin is a glass cleaner, the usage and the value for money proposition does not match. In my experience as a consumer, I never bought this product because of this thought " To clean a TV, why should I spent this much ? "

It is also true that being perceived as a specialist for glass cleaning has its own advantages. The brand is considered an expert in that category and is almost generic to that category.

Colin is a brand that is well entrenched in the minds of the consumers. Being a niche brand has prevented heavy media support for Colin. But the brand has huge potential in days to come. The brand has to take a risk and try to create more uses for this product.

Brand Update : Liril

After a long long time, the iconic Liril is back. Yesterday I saw the new tvc for Liril. The campaign looks foreign, complete with foreign models and settings.

The new tvc talks about 2000 points in our body which when touched will refresh us!!!! The ad uses the theme of a playful interaction between a father and baby to drive home the power of touch and these 2000 sensitive body points.

The ad claims that using Liril will rejuvenate those 2000 body points to keep you FRESH...

Well... some brands will never learn from mistakes. After the dumping of the famous imagery of Liril girl and the waterfall, the brand has never recovered. The fall of this iconic brand was accelerated by some stupid campaigns like Uff Umma and mindless product-line extensions like Orange Liril.

Now comes another half-hearted attempt to rejuvenate the brand. Although the new ad has a touch of class, it does not gel with the brand image of Liril that we had in our mind.

Another interesting development is that the entire product has also being changed. The brand packaging has been changed to dark green and the shape of the soap is changed to rectangle.

I still don't understand why the brand has not thought about bringing back its iconic positioning on freshness and its brand element of waterfall and still famous music. I am not saying that the brand should exactly replicate the earlier ads but it can creatively take advantage of that brand image which is still there in the consumer's mind.

Liril's consumers has become old and the new generation does not know much about this brand. But the collective memory and images are still there in the consumer space. It is also interesting to note that no other brand has been able to take up the space of Liril. So there is still lot of opportunity for Liril but going by the new campaign, that opportunity has been wasted miserably.

As a consumer , I still miss this soap.



Related brand
Liril

Brand Update : Eveready

After a long period of silence, Eveready is back on the media space. The brand has launched a new campaign in 2009.The new campaign, known as The Red Light Painters in the ad world , is already making noise among the advertising community.

Watch the ad here : The Redlight Commercial

One of the welcome development with the new campaign is that Eveready has gone back to the famous classic tagline " Give Me Red". Earlier, Eveready has changed its iconic tagline to ' Kuch to hai extra".
The current campaign is for Eveready Ultima batteries.

Frankly speaking , I did not understand the new Eveready commercial. The commercial started with the message that it was made entirely from LED lights, torches and camcoders. And then there was a mouse and the Eveready cat ..... Finally the cat caught the mouse.. That is what I understood.

Today Afaqs carried a story on the new commercial. Read it here.

Only then I understood that there was a story behind the commercial. According to afaqs, the brand is targeting the 15-25 yr olds. May be I did not understood because I am not in the TG.

My feeling is that the new commercial does not tell anything to the consumers. There is no compelling story about Eveready and how the brand is different from its competitors.

The brand is going to face a critical survival issue in future. More and more products are now running on rechargable batteries. Except for clocks and torches, most products which used disposable batteries are now being used with rechargable batteries. For products like clocks, consumers are not too worried about the brand. They will choose any of the major players rather than be loyal.

So in such a scenario, Eveready should be chalking out a survival strategy. It is not about the brand but about the product category.
In my case as a consumer, let me give you the list of products that run on battery in my house : Three clocks
Two remotes
Two Torches

While the new age products like cameras, Ipods, Mobiles,laptops are using rechargable batteries that comes bundled with the product.
In such a scenario, the market for non-rechargable battery market will be limited to a certain households and certain products. There are chances that the entire category getting extinct in future .
I personally think that Eveready is suffering from marketing myopia. The brand has not forayed into mobile batteries or laptop batteries. India is a big market for mobile phones. And typically the batteries need to be replaced. But never seen the brand venturing into this market dominated by chinese makes.

Even in the rechargable segment , Eveready has not done anything to expand the market. These areas may drive the business in future. If the brand is focusing on urban market, without a presence in these segments, I doubt how the brand will survive focusing on the traditional non rechargable batteries.

How ever, I am glad that the " Give Me Red " is back .

Related Brand
Eveready

Marketing Funda : Logic of brand extensions

My article on logic of brand extensions published in adclubbombay.com : read it here

Marketing Funda : The Difficult Task of Differentiation

My article on Differentiation published in Adclubbombay.com : Read it here

Brand Update : Fastrack

Fastrack has recently launched a new campaign based on its new positioning " Move On " .The latest campaign comes in two version - His Story and Her Story

Watch the commercial here : His Story
Watch the commercial here : Her Story

The new ads are an extension of the Move On positioning of the brand. The brand is based on the current psyche of youth .The premise of the new positioning is that Indian Youth tend to be very "detached " in their relationships.

The new campaign has taken this premise to a new level. While the previous campaign was based on a romance break up , the new campaign goes deeper than just flirting.

The ad is definitely interesting and the two versions makes it more interesting. The younger crowd is going to enjoy it .

How ever the question is whether the brand is taking the Move On concept a bit too far. It is true that such kind of dating and experiments happen and the debate is still there as to whether such a kind of indulgence is to be encouraged or not.

I am not a moral advocate or a Srirama sena member !!! . I personally believe that it is the choice of an individual to live the life he/she wants provided it is within the social framework.

It may be true that the younger generation are non-committal in their relationship. It is also true that there is a trend of irreverence and " take it or leave it " attitude prevalent among the urban youth community.

But the question is whether a brand like Fastrack should align with such a trend ?

Read the perspective of Adman Lakshmipathy Bhatt here .


There is nothing immoral or unethical in the new TVC. But I personally feel that such a trend among the new generation is not something that should be celebrated.

"Gotta get rid of him " and " Who s next " seems too extreme for me ( conservative as Iam). How ever I am sure that the youth will love it .


Related brand

Fastrack

Premium : Pleasure,Ecstasy ,Euphoria

Brand : Premium
Company : JK Helene Curtis

Agency : Impulse

Brand Analysis Count : 401

Premium is one of the most under utilized brand in the Indian personal care category. A brand which has been in existence for more than 40 years has not been able to make its mark in Indian market.

Premium is a brand owned by JK Helene Curtis which is a Raymond's group company. Despite from a group that owns iconic brands like Raymond's and Park Avenue, Premium failed to reach anywhere near its peers.

What usually comes to my mind about this brand is its Cologne. Premium Cologne is one of the very few affordable colognes in the Indian market. I was initially surprised at the price of this brand because I felt that Premium would cost more.

Premium brand is not a failed brand . Infact company claims that Premium is the market leader in room fresheners.

Premium is an umbrella brand that endorses various products like Talc, Shaving products,perfumes and Room fresheners. There are experts who argue that the unrelated extensions have created problems for the brand.

In a report in Business Line, another brand expert suggested that the brand name Premium has created positioning issues for the brand. The name has caused a perception that the product is priced higher which created a problem of Narrow Positioning.

But more than the brand name, Premium is languishing because of lack of marketing effort. The company has never cared to create a Brand DNA for Premium. There is no brand manthra, no core brand values or a brand persona. There is not even a tagline that gives the brand an identity. There is also no memorable brand campaigns.

I personally feels that the company is not able to fit the brand in its portfolio along with Park Avenue. Park Avenue has its own range of men's toiletries and Premium may be sidelined for making space for Park Avenue range.

Premium is really a sad story. The brand has a good name, a good company to back it and an opportunity in the market but there is no will from the brand owners to develop it.

Marketing Funda : The art of story telling

My article on the Art of Story Telling published in Adclubbombay.com : Read it here

Marketing Funda : Creating Brand Experience

My article on Creating brand Experience published in Adclubbombay.com : Read it here

Marketing To Youth : Youth Power or Myth

Economic Times (25/05/09) has a very interesting and enlightening article on Indian youth. Written by Mr Rajesh Shukla, the article throws light into some important data regarding the Indian youth market.

Read the article here : Harnessing Indian Youth Power

Some of the important statistics are reproduced below :

The total youth population (13-34) is 390 million which is 38% of the total population and is expected to rise to 440 million by 2020.

70% of the youth reside in over 600,000 villages.
72% of youth are literate.
41% of these literate youth fall in the age group (13-19 years) , 23% fall in 20-24 and 36% are in 25-34 years.

59% of literate youth are male. 7% are graduates and 12% have passed higher secondary.

The article also presents a clear view about the definition of youth. According to Rajesh Shukla , youth refers to a category rather than a group. The difference between category and group is that category has diverse or heterogeneous elements unlike groups which are similar in its composition. Youth relates to an age group that is transiting between childhood and adulthod and may comprise of a conglomeration of sub-groups with differing social roles, expectations and aspirations.


UN defines youth as those in the age group of 15-24 years. UNICEF defines youth in the age bracket of 15-30 years. Indian National Youth Policy considers all individuals in the agegroup of 13-35 years as youth population. NYP divides the youth population into two groups - 13-19 years as adolescent and 20-35 as Youth.

As far as marketers are concerned, the sheer size of this market is a huge opportunity. But no one so far has been able to rightly understand the Indian Youth's psyche.

As the article points out, the youth market cannot be considered as a group because it is not homogeneous. So does it mean that marketers cannot segment this market on the bases of age alone ? . Segmentation is based on the assumption that the members display homogeneity . So if the members of a specific age group display heterogeneous characteristics, it no longer becomes a segment.
The implication is that marketers should find out variables other than age to segment the Indian youth market.So when age becomes irrelevant, does it mean that the so called Youth Market is a myth just like the much hyped Indian MiddleClass ?
Most of the marketers tend to use Lifestyle as a variable to define segments with in the Youth market. How ever lifestyle segmentation is tricky and highly subjective in nature.

This probably explain the reason why Indian marketers are still finding it difficult to find a formula to tap this huge lucrative market.

What do you think ?

Marketing Funda : Branding a Commodity

My article on branding a commodity in Adclubbombay.com. Read it here

Brand Update : Cadbury Eclairs

This year Cadbury Dairy Milk Eclairs has comeout with a new campaign and a new positioning. The brand has identified itself with a sweet chocolate time bomb that will explode in your mouth. 

The brand is running an interesting TVC to communicate the postioning. 

Watch the ad here : Cadbury sweet bomb

Cadbury's Dairy Milk Eclairs has always been focused on its chocolate inner and as a consumer  we get a special feeling when the crispy outer covering of the eclairs give way to the soft chocolate liquid inside.  The brand is now trying to capture this feeling through the new campaign. 

The brand is equating this experience akin to the blowing up of a chocolate bomb from inside. The ad captures this concept quite beautifully. 

Although the ad is quite good, there is a striking resemblence with the recent KitKat ad claiming to be more chocolatey. The only difference is that the chocolate explodes outside the head.

Watch the Kitkat ad here : Kitkat exploding

Competition is not only for market share , it is also for the ad copy.

Related brand

Cadbury Dairy Milk Eclairs

Brand Update : Popy

Rainy season has started in Kerala and the ad blitz of the umbrella marketers has reached the pinnacle. As usual, the umbrella marketers of Kerala has proved that innovation can be a game changing strategy.

This season is also no different ,where the two major brands in the Kerala umbrella market - Popy and John's vying for consumer attention with mind-blowing new umbrellas.

Popy has come out with a new commercial for its Nano sub-brand. Popy Nano claims to be the smallest folding umbrella which has a hieght of 16 cm when folded. The brand is being promoted as the " World's smallest big umbrella " .

The company claims that the umbrella when opened covers a larger area compared to ordinary umbrellas. The brand also claims to be the lightest and strongest in that category of 3 fold umbrellas. Popy Nano has come out with a decent catchy campaign which superbly communicates the brand promise.

Watch the TVC here : Popy Nano

While Popy Nano is aimed at older customers, it is the kid segment where there is intense competition.
In the kid's umbrella segment, Popy has come out with a new product " Popy Kuppi Kuda ". Kuppi in Malayalam language means bottle. So Kuppi Kuda means umbrella in the shape of a bottle.
The brand has introduced this product using a teaser campaign.
Watch the ad here : Popy Kuppi Kuda

The competition is not sitting idle. The main competitor John's has also come out with two new products . John's Air was launched this year which claims that the umbrella will be able to withstand wind speed upto 50 Kmph.

In Kerala we can see lady pillion riders of two wheelers desperately trying to hold the umbrella during the rain. Most of the time, these umbrellas cannot withstand the wind and will collapse creating an embarrassing situation. John's Air is aiming to fill that need for a stronger umbrella that can withstand wind.

John's also came out with a product for kids branded as John's Macha Mia. This is an umbrella with a bubble maker and bubble breaker. Kids can make bubbles with an attachment fitted with the umbrella handle and then try to break those bubbles using a dart gun fitted along with the umbrella. Sounds complicated isn't it ?

Both Popy and John's are flooding the media with their campaign and kids are a happy lot with lot of options to choose for.

Popy and John's are proving once again that innovation can bring life into a once dull product category like Umbrella.

Related Brand
Popy

Scoobee Day : My Friend

Brand : Scoobee Day
Company : Anna Group ( Kitex Garments)


Brand Analysis Count : 400

I am celebrating the 400 th brand analyzed in Marketing Practice with a Kerala brand.

Scoobee Day is a pioneer in the branding of school bags in Kerala. The brand is from the Anna Group which is a major player in the textile and Aluminum products in the state.

School bag market is essentially dominated by the unorganized sector. Except for a few national brands like Duckback and Bata, most of the players are local manufacturers.

During the early 2000, Anna group launched the brand Scoobee Day in the school bag segment.
Scoobee Day quickly captured the attention of the kids. One of the reason for the quick attention and recall of the brand was the brand's phonetic resemblance to the popular comic character Scooby Doo. During the launch of Scoobee Day, Scooby Doo cartoons were a huge hit among kids .

Scoobee Doo became a quick success through a very careful brand building process. The brand knew the pulse of the target market and the strategies were bang on target.

Scoobee Doo was primarily targeting the young school children in the KG and Pre primary segment. This brand was built on the art of story telling.

School bags are seasonal products . The consumers buy these products during May-June period. Mostly the parents let their kids choose the product since a new bag is definitely a motivation for kids to go to school.

Scoobee Day adopted the strategy of hooking the kids. The brand name itself was a hit and there was something more. The brand told a story. The hero of the story is the brand mascot - a Bee named Scoobee.

Scoobee Day is positioned as a kid's best friend. The brand all through its journey had told stories of how Scoobee Day helped the kids in distress , fighting those monsters who tried to attack the kids.

Watch an ad here : Scoobee day old ad

Watch the latest ad here : Scoobee Day 2009 ad

The brand also had the tagline " Scoobee Day en Changathi " ( in Malayalam) translated to Scoobee Day , My Friend.

The brand told consistent stories which involved kids being chased by dragons and monsters and how Scoobee rescues the kids and tames the demons.

The jingle containing the tagline and the catchy stories of Scoobee helping the kids, made a very strong impression in the mind of the kids. Even my four year old child recites the jingle and is very familiar with the brand.

The brand also ensured that it provided excellent value for money for the consumers. The bags are of very good quality and is very durable. So parents are not complaining for the premium paid for the brand.

To counter the price competition from the local players and cheap chinese imports, Scoobee Day is flooding the market with freebies along with the bag. Free offers include tiffin boxes, water bottles, pencil box etc. This year, the brand is offering pencil box, tiffin box, water bottle and a Scoobee mask.

Scoobee 's success is a classic example of brands built on story telling. The brand had a compelling story and it told the stories consistently . When entering a market dominated by unorganized players, the critical factor for success lies in differentiation. Scoobee Day differentiated itself from the rest through strong brand elements backed by product quality.

Now Kerala market is flooded with branded school bags. But Scoobee had the first mover advantage. The brand had already created huge equity and brand recall among the consumers.

Brand Update : Horlicks

Yet again , another brand extension from Horlicks. Horlicks has recently launched a ready to drink flavored milk product branded Horlicks Chill Dood.

The product category is reported to be worth around Rs 250 crore. Dairy based products are now seeing more action these days owing to the shift of consumers to healthier products. Amul is the most visible in this segment with its Kool drink.

Horlicks ChillDood comes in attractive flavors like chocolate and the product is targeting kids. Animated ads are now on air to promote this product.

2009 has seen this brand undertaking aggressive extensions into un/related categories like energy bars and now dairy products.
Horlicks is one of my favorite brands. I liked it because the brand was very flexible in adopting to changing competitive environment and proactive in launching new products in new segments .
But one gets jittery when the brand becomes too ambitious. Horlicks has always been associated with health drinks and it was highly focused on that category.The result was obvious, the brand has been a market leader for long time.
The current extension gave me a feeling that the brand is taking too much far by extending itself into categories like energy bar and milk. All these new launches will get a positive initial acceptance by the consumers because of the huge brand equity of Horlicks but all these launches has the potential to dilute the core brand.
The silver lining is that all these launches are in the health related products and thus cater to the emerging trend among the consumers.

Related Brand

Horlicks

Havells : Shock Laga Kya

Corporate Brand : Havells
Agency : Lowe

Brand Analysis Count : 399

Havells is one of the leading players in the Indian electrical products industry. The company which was virtually unknown 5 years ago shot into limelight through some clutter breaking campaigns in recent times.

Havells is a part of the Indian business group- QRG group. Established in 1958 as a trading company , Havells came into existence in 1983. The company is now a Rs 1600 crore company with presence in all major electrical categories.

Havells business is primarily focused on four key verticals.
Switch Gear
Lighting and Fixtures
Cables and
Electrical consumer deliverable.

What is interesting about Havells is their penchant for advertising. The company had been making major investments in promotions and has been using the recent IPL for brand building.

Havells shot into limelight with their campaign for Mini Circuit Breakers (MCB) which are used to prevent short circuits . Most of the new homes/offices have it but these products were never advertised.
Havells came out with a clutter breaking humorous ad for their MCB which caught the consumer's attention. The product ad had the famous tagline " Shock Laga Kya ".

Watch the ad here : Shock Laga Kya

The ad was a hit because of the creative execution. I think the positive response from the consumers prompted Havells to invest heavily in brand promotions.

Another classic ad was for Havells CFL bulbs. The Rimpoche ad too was a highly interesting ad for a dull product.
Watch the ad here : Rimpoche

Havells followed its ad campaigns with a touchy mother son campaign for its cable product range
Watch the ad here : Mother- son
I like this ad very much because it conveyed the " heat resistant " feature of the product very smartly and touchingly.

For its fan range, Havells came out with another funny campaign : Bijilee

Recently Havells made use of the Recession to come out with another creative one for its MCB range : recession ad

Havells also has been using the recent IPL for brand promotion. Whenever some batsman gets out or when he scores a six, the two second message ad comes on the screen " Shock Laga Kya"

These clutter breaking ads has significantly increased the brand familiarity and liking of Havells brand. The brand is fighting very well established players like Crompton Greaves, Usha,Anchor , Legrand etc. Havells scored over these brands through its higher share of voice.

Regarding the branding campaign, Havells has been focusing more on product advertising rather than building its corporate brand.
There is an interesting piece written about this in hindu : read here

If you see all these ads of Havells, the ads does not have a common thread . The cable ad and the MCB ad and CFL ads are all very different. Although it all comes from Havells, one cannot find a common thread.
This is a problem for Havells as a corporate brand. The company has so far not tried to bring in a corporate brand theme. Havells does not even have a tagline.

Now everyone associates Havells with the Shock Laga Kya tagline which is a specific tagline for its MCB range. I am not sure whether this is a planned strategy where the company tries to develop its corporate brand through product ads .

There is no doubt that these product ads are well crafted and has served the purpose. But when we analyse the branding , Havells as a corporate brand has built strong familiarity but no brand depth.

If you ask me what Havells stands for, I would say that it stands for " Shock Proof MCB". So Havells stands to be identified for a single product rather than as an umbrella brand.

One disadvantage of developing a common corporate brand theme is that every Havells ad should then have to align with that common thread which may constrain creative thinking. But a brand should own a distinct place in the consumer's mind. Havells corporate brand right now does not have than distinct space for it .
The logic of the current strategy is that through the product ads , Havells will gain familiarity and thus brand equity. There is now flaw in this logic. But the issue is about the brand personality.
A brand should have some core brand values and manthra which makes it unique and distinct. This mathra has to be created by the brand and communicated to the consumers.It is in this context that the current strategy of product ads driving a corporate brand becomes ineffective.

Havells need not stop its product based advertising, what it can do is to develop a brand manthra and a corporate tagline and when show the tagline in the product advertisements. The individual product ads can retain their taglines like " Shock Laga " . Thus Havells will be able to create a distinct corporate brand image which will be highly beneficial in future.