FfUuNn : Full Marks + Fun

Brand : FfUuNn

Company : Navneet Publications

Ad Agency : Euro Rscg

Brand Analysis Count : 443

FfUuNn is a brand of non-paper stationery products from the publication major Navneet Publications. Navneet is a well known brand in the publications field. The company which formed in 1959 , soon emerged as a major player in the educational books in the Indian market. Later in 1993,the company diversified into paper stationery market through products like notebooks, long books etc.

Ffunn ( Fun) brand launched in 2006 was Navneet's foray into the non-paper stationery products. The brand has gained lot of ground in the last four years.

The Indian stationery market including notebooks , printer/copier papers, scholastic products like geometry boxes , pencil boxes, erasers etc is worth around Rs 10,000 crores ( source). The notebook/paper stationery market is worth around Rs 4500 crore.

Business line gives another set of numbers for the Indian stationery market as on 2007. According to Business Line , the stationery market can be divided into different categories with the following market sizes -

Files and Folders - Rs 220 crores

Writing Instruments - Rs 1215 crores

Desktop Accessories - Rs 90 crores

Glues, Adhesives, tapes etc - Rs 260 crores

Computer Consumables - Rs 1700 crore

The non-paper stationery market is estimated to be around Rs 1500 crores in 2007.

The non-paper stationery market is dominated by brands like Camlin . Natraj is a famous brand in the pencils segment. It is in this market that Navneet launched the Fun brand.

Although the size of the Indian non-paper stationery market is large. , the per unit sales per consumer will be low. Consumers may not buying a pack of pencils but one or two. Since the per unit price is also low, consumers are not that brand loyal and the key is to have the distribution reach and channel support. Brands like Camlin has a generic status in the various categories within this market.

For a challenger brand like Ffun, the brand must own a larger share of mind in the consumer. The brand should also have a fair share of voice inorder to achieve this share of mind. Navneet was investing heavily in building the brand. The brand broke into the market with some smart campaigns.

The best thing that Navneet has done for the non-paper stationery entry was to create a new brand for the category. Navneet could have chosen to extend the corporate brand ( Navneet) into this market hoping to extract the equity of Navneet. Instead, the company took a bold and wise decision to create a new brand.

The next smart act was the selection of the brand name. Navneet was wise enough to choose a brand name which appeal to the target segment ie kids. To take a name such as " FUN " creates a huge leverage interms of brand promotion and communication. The brand created some uniqueness to the brand by coining the brand name as FfUuNn.

The brand interprets itself as Full Marks + Fun. That explains the rather unique name spelling. By combining two important attributes like Fun and Study, FfuUNn created one of the best positioning platforms in the category. Although it sounds good, integrating the two divergent concepts like Fun and Study is not easy.
Luckily for the brand, the agency created some smart campaigns for FfUuNn and the brand had a very very good start in the market.

Watch the campaigns here : Fun Giraffe Fun Sea

Fun is now category brand of Navneet under which the entire range of stationery products are launched . The brand launched its range of colors, erasers, sharpeners and whole lot of products in the category. Again for colors, the brand came out with some very good commercials. Watch it here : Fun colors 1,Fun colors 2 .

FfUuNn is a good brand with some good brand properties. The communication also supports the brand's core positioning. The brand virtually has all the marketing mixes going right for them . It will be interesting to see how this brand going to shake up the stationery market.

Brand Update : Perk

Perk has gone in for a makeover. Cadbury has launched the new Perk with Glucose Energy. According to the company website, this is the first time that a chocolate brand from the company has come out with glucose energy. The brand is running a campaign announcing its new avatar.

Watch the TVC here : Perk with Glucose Energy

When I first saw the ad, I took it just as another line extension by the brand. But was really surprised at the news report suggesting the new product as a relaunch of the original Perk. Infact DNA reports that the original Perk will be phased out soon ( Source).

The reports are little vague as to whether the Perk with Glucose Energy is the New Avatar of Perk or a line extension.

If the report of relaunch is true then it is a big change for the brand. The entire brand personality is changed and frankly I am upset.

Perk always had a charm and its persona of a bubbly youthful brand was always there since its launch in 1996. Priety Zinta is still remembered along with the brand. But the new face of the Perk is entirely opposite to the brand's current image.

According to the company version, the new Perk is targeting the youth 14-18 year olds which are looking for a snack which is refreshing. The new launch is the result of a study conducted by the company which showed that youth prefers a tasty snack which also refreshed them ( source).

In my personal opinion, the relaunch campaign is a big let down. When I saw it the first time, I mistook it for some telecom ad - with all the usual stuff of a young man doing lots of stuff, trying hard , loved by all etc. But was surprised to find that it was an ad for Perk. Disgusted after finding that it is a relaunch ad.

The new campaign just poured cold water on the entire positioning of the brand. The brand lost is bubbly , cool , irreverent character and instead acquired an uncool, rational , conforming kind of a personality. Today's youth prefers those personalities who takes things easy, without effort accomplishing tasks and enjoying life Bindaass.. But the main character seems to be taking lot of efforts which just killed the brand's established persona.

The brand also has changed the packaging color. The new tagline of Perk is " Sapno se race kar le" roughly translated to " Race with your dreams " which I think may miss the mark with the young crowd. I still miss the magic that this brand brought about in its earlier campaigns. The last campaign of " Take it Lightly " was also a smart move of the brand. But the current relaunch is too off mark.

Having said that Perk has already an established equity which will prompt customers to reach for this brand. The new Perk is priced attractively and the " Glucose " factor will entice many consumers to buy this brand. Despite all these campaign, both Perk and Kitkat were not able to create any significant growth for the wafer based confectionery in the Indian market. This category still remains in the periphery of the larger market of confectioneries

Perk has changed for better or worse, the sales figures will say. But on a branding perspective, the brand just started dying..

Another thought ... what about Ulta Perk ???

All my above criticisms are based on the assumption that Perk has been relaunched and the older Perk is being laid to rest. If the new Perk with Glucose Energy is a line extension and the older Perk is going to remain in the market, then it is just a new product line extension with a lousy campaign.

Related Brand

Perk

Brand Update : Alpenliebe

Yet again another subbrand taking a personality on its own. The brand in question is Creamfills Alpenliebe. The brand launched as a subbrand is now famous because of some smart creatives.

Creamfills Alpenliebe was launched in 2006 specifically for the Indian market. The product idea and the brand name was devised in India. The brand became a huge success and is now exported to China , Poland and other countries ( Source).

Creamfills Alpenliebe although a candy is a different product when compared to Alpenliebe. While Alpenliebe is a hard candy, Creamfills comes with a creamy core.

The brand came into limelight with some very smart advertisements. One such campaign I like was the " Daddy Khar Main " ad

Watch the ad here : Creamfills Daddy ad

The ad smartly communicated the core positioning of the brand. Creamfills is positioned as a candy with a " surprise cream core " inside. The ad had the tagline " Kuch Alag Achanak " translated to "Suddenly Something surprising ". The brand uses the " Surprise " angle to convey the creamy core of the product. The ad was a big hit so was the product.

Last year, Creamfills launched another campaign . The ad was one of the best I saw in recent times.

Watch the ad here : Creamfills Lions Ad

Like the earlier ad, the new TVC reinforced the positioning of the brand of the surprise core. The ad seems to be expensive but worth all the money spent on the animation. ( read an interesting story about the tvc here).

What I liked about the ad most is that it is never boring. I have watched it many times but still it is enjoyable and the message is conveyed spot on.This brand is an example of the power of a good idea backed by smart creative execution.

The natural question that comes to my mind is whether Perfetti missed the opportunity to create a new brand rather than launching a sub-brand of Alpenliebe. Creamfills shares most of the brand elements of Alpenliebe like the color of packaging . But the positioning of Creamfills is entirely different from that of Alpenliebe. Although the parent Alpenliebe brand is not going to be significantly affected by this different positioning, I feel that Perfetti could have given Creamfills an independent role rather than being tied up to another brand.

Related Brand

Alpenliebe

Brand Update : Cadbury Dairy Milk

Cadbury has launched a new variant of Dairy Milk branded as Dairy Milk Silk. The brand is currently running two TVCs for this variant

Watch the tvc here : Dairy Milk Silk Dance

: Dairy Milk Silk Conference

The brand has been moving away from the celebrity endorsed approach it was following in the last few years. The new campaign is refreshing and brings back the memories of its earlier iconic campaign " Asli Swaad zindagi ka" . I liked the conference one than the dance one.

As I understand , Cadbury Dairy Milk Silk is a smooth and silky version of the original Dairy Milk. The brand is priced at a premium over the Diary Milk which makes it an Upmarket Stretch in marketing terms.

The ads are spot on the brand's core positioning of " enjoying the moments". The agency has conveyed the message in such a captivating manner that many adults who has forgotten about the original brand promise and experience will be attracted back to the brand.

I hope that the brand will scale new positioning heights and it is a learning experience to watch this brand evolving itself.

A related nice article in Afaqs.

Related Brand

Cadbury's Dairy Milk

Brand Update : Mango Bite

Kaccha Mango Bite is a product line extension of Mango Bite . But over these years, this flavor has caught the fancy of the consumers so much so that almost all the candy makers have introduced the Kaccha Mango ( Raw Mango) flavor in their portfolio.

Parle also may not have thought that this flavor would become a rage. Now the situation is that Kaccha Mango variant is more widely distributed than the original Mango Bite. The the variant has now the status of an independent brand.

The raw mango taste is very unique and different. It is this uniqueness that has created a lot of interest in the consumers especially the kid's mind. Child's mind loves uniqueness and is always looking for new experiments. When all the candies are sweet, a little sour taste gives the much needed break from the usual.

The variant was also promoted extensively by Parle. The brand really owned the taste by a smart positioning . Kaccha Mango Bite is positioned as " Xerox of Raw Mango". It has the tagline " Kaccha Aam ka Xerox " .

I remember two ads which was spot on the positioning.

Watch the ad here : Xerox Ad

: Animation ad

By positioning itself as the Xerox copy of Kaccha Mango, the brand literally created a strong position in the consumer's mind. I think that the brand has changed the tagline to " Kaccha Aam ka Copy " because Xerox is a tradename owned by another company.

The success of Kaccha Mango Bite made the competitor entering the fray with their own versions. ITC launched the Natkhat Mango variant and recently the brands like Alpenliebe launched the raw mango flavor.

Kaccha Mango now have a generic status in the market for this flavor. No other brands have so far been able to crack the equity of this variant.

Related Brand

Mango Bite

Marketing Strategy : The Family Brand Conundrum

Indian industrial scene is dominated by family owned businesses. It is common to see business taking up their family name /surname/patriarch's name as their corporate brand name. This phenomenon is seen globally.

The adoption of the family name as the brand name has the possibility of creating new problems in the branding context. All is well when the family stays together. But the branding problem starts when the family business splits. While the physical assets are split without much issues, often the family brand is also shared by the various groups. For example , family names like Birla, Bajaj etc are used by different business houses owned by different family members. Every group would like to take advantage of the equity of those renowned family name. But in a branding context, this can often means the dilution of the core brand equity.

While large industrial houses dealing with B2B markets are less affected by this dilution, it is the B2C brands that faces the heat most. Most of the family brands in the consumer space are now faced with a identity crisis . When the same brand name is owned by multiple owners, the brand loses its identity. Different owners will use the brand differently and in effect the entire brand will be pulled to different directions thereby diluting the core equity .

While after splitting, the family members use the same brand name to take advantage of the existing equity, they fail to see the long term effect of this multiple ownership and the dilution of the very equity which they tried to use. But when the realization dawns, they would have invested heavily in the current brand that traps them from developing a new brand.

Most of such business try to half heartedly develop a new identity by adding an additional initial or a name to the family brand . But the family name still is retained as the primary brand thus negating any chance of differential identity. Some times the brand owners try to create a new identity by some cosmetic changes like a color change or a logo change which is going to have no impact on the consumers.

In such a scenario, what is the way forward ?

In the branding context , there is no easy way. The parties involved should be courageous enough to embrace a new identity. The longer it takes , the more they invest on the existing brand and thus getting more deep into the branding trap.

The issue of the family brand name should be sorted ideally at the stage where the family business is split into different groups. One group can take the ownership of the brand and other groups can be compensated . But seldom such an agreement can be reached because every party will be wanting to take advantage of the existing equity.

Another option is to give the ownership of the brand to all the groups for a certain period of time within which they should be migrating to a new brand platform .

But it is the onus of every business groups to make sure that they have complete control over the brand upon which their business is built. The brand owners should not hesitate to create their own identity as soon as possible. The best way to do this is to create a migration plan from the existing family brand name to a new identity. One way of doing this is to change the brand name at one go. A revolutionary rebranding exercise can be undertaken.

Another option is to have a very slow migration plan.The first stage of migration will involve campaigns where the new brand name will be created as a sub-brand of the existing family name. In the campaigns, the family brand name will be prominent. The second stage will involve the transformation of the family name into an endorser brand and the new brand identity to take the center stage.

It will be difficult for the brand to retain its core equity or identity when owned by different players . The sooner the owners realize, the better their brand architecture will be in future.