Brand Update : Vimal

Reliance has officially announced the relaunch of its Iconic brand Vimal. The brand which has already relaunched its suitings range is now entering the Ready To Wear segment. The new move is a significant move by the brand to tap the youth market. The brand will have the entire apparel range from Shirts, trousers, jackets and suits.
The brand will also sport a new logo and a new look. The letters of the name has been tweaked to look more contemporary . The brand intends to display the character of openness and freedom. The oblong has been done away with to symbolize the open spirit and the brand intends to project itself as a contemporary hip-hop brand for the youth. The brand however retains the red color as its brand element. Vimal will be positioned as "Fashion for Everyone " . The brand focuses on its core strategy : Premium innovative products that will delight the consumers.

The latest relaunch will see three sub-brands of Vimal making its debut.
Vimal Red : Basic formal in the value segment catering to the mass market. I think this brand will take on the likes of Peter England.
Vimal White : Premium trendy range of apparel. This sub-brand will target the premium segment.
Vimal Black : The top end category that retails only the exclusive finely crafted apparel designed in Italian fashion. This range will be designed under the guidance of Italy's well known fashion designer Maurizio Bonas who is the President of " Made in Italy " Committee.
As discussed in my earlier posts on this iconic brand, the relaunch of Vimal coincides with the aggressive foray of Reliance into retail. According to rumors , Vimal is trying to rope in Icons across various domains from AR Rahman to Vishwanathan Anand for its brand building exercise. Any way the relaunch of Vimal is a nostalgia for lot of us who has once loved this brand.

Related Brand
Vimal

Source : RIL.com, hindu

Oral-B : Dentist's Choice

Brand : Oral-B
Company : P&G
Agency : O&M

Brand Analysis Count : 280

Oral-B is a special brand. The brand is the global leader in the toothbrush market. Oral-B is a special brand since it bought so many innovations in a low involvement product like Toothbrush. Infact, Oral-B is a brand that made Toothbrush a high involvement product category.
Oral-B was created in 1950 by a Dentist Dr Robert Hutson. The first product was Oral-B 60 which had 60 tufs. In 1984 Oral-B was acquired by Gillette and in 2006 it came into P&G's fold with its acquisition of Gillette worldwide.
Oral-B came to India in 1996.Although globally Oral-B is a market leader, it could not replicate its global leadership position in India. In India, it is the second largest player behind Colgate.India is considered to be the second largest market for toothbrushes and the market is estimated to be around Rs 600-700 crore.
Oral-B is known worldwide for its innovation. Oral-B is a favorite example in marketing classes for Planned Replacement. The case in point is the innovative brand Oral-B Indicator. Oral-B Indicator was introduced in 1991. It had fading bristles which indicated to the customer that its time for him to change the brush. The innovation won Edison award for product innovation. Through the Indicator Bristles, Oral-B overcame a serious issue of delay in repeated purchases due to overuse. Typically consumers do not have an idea of when to replace a toothbrush. Often they stretch the planned life of the product thus posing a problem for the marketers. Oral-B Indicator changed all that.Dentists recommend that the toothbrush should be replaced every three months. Oral-B indicator is designed to remind the customer that time schedule for replacement. Now Indicator Bristles have become a standard feature in all Oral-B toothbrushes.

Although Indicator was referred in most of the marketing textbooks, the innovations of Oral-B is mind blowing. Some noteworthy innovations are listed below :
1984 : Oral-B revolutionized Kid's toothbrush market with its Star Wars range which had the characters in the toothbrush
1984 : The first Power Toothbrush launched under the Braun brand.
1987 : Oral-B Ultraplus was launched which had round head
1991 : Oral-B Indicator with fading bristles.
For the entire range of innovations , visit the brand website at : Oralb.com
2007 saw another mindblowing futuristic innovation from this brand- Oral-B Triumph with Smart Guide Technology. The toothpaste now comes with a wireless digital monitor which will guide the consumer to use the toothbrush in the ideal manner. The wireless digital monitor have a timer which guide the customer to brush for 2 minutes and also indicates the various motions and even indicates the replacement of the toothbrush head.
For details visit the brand website : Triumph with smartguide

These innovations have made this product category a highly segmented and a high involvement category. Earlier, the choice available for a consumer was whether the bristles are soft medium or hard. Now the choice is numerous. The introduction of power brushes ( battery powered) created a new premium segment of toothbrushes. The shape and the size of the bristles and toothbrushes also have changed. From the typical rectangular head to round shaped head. From straight bristles to Zigzag . Many things are happening to the good old toothbrushes. The interesting fact is that these innovations have created a change in the mindset of consumers. Earlier consumers believed that Toothpaste is the central product in the oral care/hygiene. Toothbrush's role is limited in the oral care. The innovations from these players have prompted the customers to think that toothbrush is also an important product that needs some serious thinking before purchase.

Oral-B is positioned as Dentist's Choice of Toothbrush. The brand uses the tagline " The brand more dentists use themselves worldwide". In India too, the brand uses the same tagline. The brand is currently on a hyperactive mode in India with lot of promotions in the visual media.

Oral-B also is getting on the volume game by launching a variant ShinyClean with a amazing pricetage of Rs 13.ShinyClean comes with five features :
Zigzag bristles for better cleaning
End Rounded Bristles.
Translucent Contour handle for better grip
Hygiene Cap
Indicator
At a price tag of Rs 13, ShinyClean is expected to rejuvenate the toothbrush market for Oral-B. Earlier Oral-B was positioned as a premium brand.
Oral-B is a marketer's icon. A brand which has brought so much value into a dull product category.

Kinder Surprise : A Surprise Inside

Brand : Kinder Surprise
Company : Ferrero International

Brand Analysis Count : 264

Those who have visited supermarkets recently may not have missed a unique bright red and white colored egg shaped confectionery stocked at strategic locations. Its Kinder Surprise eggs for you. Kinder Surprise is a world renowned brand which has iconic status in some important markets in Europe.

I came to know about this brand from the latest book of Philip Kotler titled " Lateral Marketing". This brand is exhaustively quoted in the book. When I first saw this brand in the super market, I checked whether it was serious about India. Later media reports confirmed that the brand have serious plans about Indian market.

Kinder Surprise is an Italian brand launched in 1972 by Ferrero SPA . Kinder Surprise is a hollow milk chocolate in the size of a hen's egg. Inside the chocolate egg, there is a surprise toy for the kid. Usually the toy requires fixing of smaller parts. Kinder Surprise got the name from the combination of two words Kinder ( in German means Children) and Surprise. It is also known as Kinder Eggs.

This brand attracted Kotler's attention because it redefined the confectionery market in Europe. When this brand was launched, the entire snack market was fragmented. Especially in the category of chocolate bars, the brand saturation was also high. The company wanted to launch something different and attractive to both the end user ( Kids) and the influencer/decider/purchaser ( Parents). Thus the idea of Kinder Surprise eggs was born.
The idea was a lateral one . A toy inside a chocolate. That too a series of toys that can be collected by the kids.
Why the brand was popular among both parents and kids was simple. Most of the time when parents bought chocolate for the kids, they are almost always worried about the health factor. Secondly , seldom kids are satisfied with one chocolate. That creates a hell of an issue at home.
Kinder Surprise aimed to erase these two problems. The brand was advertised in the media as a healthy product rich in energy and carbohydrates. The Egg size ensures enough quantity of chocolate for consumption by the kids. The tricky part is that when the kids open the egg, he/she finds the toy and plays with it and the parents are relieved of being asked for more chocolates. That prompted many parents to opt for Kinder Surprise . For the kid the gets a chocolate , a toy and a collection. ( source : Lateral Marketing by Kotler )
Although Kinder Surprise is a rage in Europe but the product is not available in US because the regulations does not allow non nutritive products to be embedded in food products.

Kinder Surprise had a soft launch in India. I doubt whether they still is test marketing the brand in select market.There are no ads but only in-store promotion/ display. The brand is targeting young children and the differentiation is the toys inside the chocolate egg.

The brand was a surprise to me for another reason. The price. Kinder Surprise is priced at around Rs 25-Rs 30 which I consider too premium for a chocolate brand. ( Slow Skimming ? ) Those customers who are not aware of the surprise inside the brand may not opt for it. With out much promotion, customers are also not going to know about it. That makes the new launch a little troublesome for the company. We may see certain price rationalization in days to come.

Although the brand has established its position in global market, it is in for a certain surprise in the Indian market. I feel that the brand has got its initial pricing wrong. Indians are too choosy to spend Rs 30 on a chocolate as small as an egg. Secondly the USP of the brand is the toy inside. But in Indian market, this concept has been hijacked by ITC for its Sunfeast range of biscuits . Although the toy is not embedded in the product, Sunfeast have the toy which it calls FIXOS which is the same kind of toys found inside Kinder Surprise. And the Sunfeast biscuits are priced much below the Kinder Surprise' price. Hence Kinder Surprise may not result in a big surprise.

I am not writing the epitaph of a product that is newly launched but trying to cite the challenges faced by this global brand entering into the highly competitive Indian market. World over Kinder Surprise has succeeded because of its ability to create unique collectible toys . The company is very careful in the design of the toys and there are lot of exciting series like German Series, MPG, Limited edition , hand painted toys etc. In India too, the brand may be trying to replicate the global model.
With this high price and little surprise will Kinder Surprise can make it big in Indian market will be an exciting story to watch.

Source : wikipedia,lateral marketing

Axe : The Axe Effect

Brand : Axe
Company : HUL
Agency: Lowe Lintas

Brand Count : 252

I was delaying writing about this brand for the reason that I doubted whether I will be able to do justice to my favorite brand. An Icon for sure Axe is a success story that is so difficult to emulate. One can only marvel and enjoy.
Axe has got every thing perfect for its success, It got its segments correct, the targeting was exemplary and Positioning : something to drool for. And more over Luck was on its side.

Axe was born in France in the Year 1983. 24 years later, this brand is Unilever's Best selling brand worldwide. It has an iconic status in whichever market it has entered. It is also one of the rare brands which can boast of replicating its entire marketing mix across geographical boundaries. The campaigns that you see in India is what the entire world is watching. For those who propound Glocalisation , AXE is an exception.
Axe deo was launched in India during 1999. The brand launch was very quiet and theoretically the brand was having the strategy of Slow Skimming i.e High Price Low Promotion. Axe at that time was the leading men's deo brand in Europe and was popular in India in the Grey market ( available in duty paid shops) .HLL may have launched this brand inspired by the volume of Axe sold in the Grey market. At that time, the deo market was a nascent one with an estimated market size of Rs 72 crore. HLL had the brands Denim and Rexona and was ruling the market. Axe was priced at a premium above the Denim brand which was positioned as a male deo brand.
Axe initially was launched in the fragrance Java, Alaska and Atlantic. HLL did not bother to fine tune its Promotional mix to Indian market but just imported the promotions .... meaning, the company just ran the ads which was popular in the Europe and other markets. At that time , the product was also imported from Europe. And IT CLICKED.... rest as they say is History...
Axe in 2002 was having a market share of over 35% and soon HLL phased out Denim brand to concentrate on this Star.

Axe is the naughtiest brand in the Indian market. The brand is targeted at male aged 16-25 . Internationally this brand targets male aged 15-25. I personally feel that it targets all 'Young at heart" naughty guys. The brand has its brand values of Cool, Fashionable and Stylish. And world over, the brand sticks to its core values. The biggest strength of this brand is the underlying message or the DNA which is that the brand users are High on Confidence and always for the Axe users, Girls Makes The First Move. I think the biggest competitive advantage of this brand is its complete monopoly over this brand proposition. All its campaigns revolve round this central theme of Seduction where Girl makes the first move.
I think it has lot of subliminal implications. The brand assumes that Men wants( Likes) to be Seduced . That feeling ( of being seduced) gives a big boost of self confidence to a man. Although many brands take this proposition, Axe just made it perfect.

I have seen lot of ads where girls are seen drooling over Hunks in Motorcycle or in Readymades, or even in Innerwears, but in most of the Axe ads, there are no Hunks, only very ordinary or even skinny kind of people getting assaulted by beautiful girls. That makes the brand more approachable. Had Axe used a Hunk, the promotions couldn't have been so effective. The brand managers were so wise that when they used a celebrity like Ben Affleck, They ensured that the brand is made approachable
See the TVC here : My Favorite Axe ad
Having said that, The males seen in Axe commercials are not Losers: the ads are careful to show them as confident ( in one way or other) or a better term will be self assured. That is ultimate execution.
The power of this Big Idea has ensured that Indian consumers lap up the foreign commercials without any hitch. I don't remember any India centric ad for Axe especially in Television. And Indian consumers are not complaining either.

Along with these , the brand also ensured that customers are constantly engaged with new fragrances and campaigns. In 2005, Axe had a high profile launch of its new fragrance CLICK and before that there was Axe Land campaign and followed by Axe-Academy then Axe Voodoo and the latest one Phenomenon. I have tried most of the fragrances and not all of them are good, but I try it because I like the brand. That is the power of brand.
Axe is one of the rare brands that has embraced new media to the maximum extent. The brand has started its Internet based marketing initiative in India with Axe Land which involved a virtual trip to the Axe world. Globally also this brand has lot of online initiatives which are almost always naughty.In UK the Axe is marketed as LYNX.Checkout the cool web initiatives of this brand :
Axe- feather
Axe Effect
Axe Phenomenon
and also a blog called Evan and Gareth

Not only the brand uses TVC's to its advantage, the print ads of Axe won several accolades in various ad events. The creatives run amok with the kind of flexibility that they get from the positioning.Besides Print, the brand also uses outdoors to its maximum impact. Axe is a classic example of 360 degree branding effort. Now Axe has a common message in over 70 countries where Unilever sells this brand. Iconic in a real sense.

One of the reports term the marketing strategy of Axe as " Adventurous Marketing" .That is true because its risky because the brand deals with Girls & Seduction. Not always every one may like the theme or the campaigns. In India especially there are self styled Cultural Policemen/Women who cries foul for anything and everything. It is really surprising that so far, Axe has escaped their AXE. That also shows that the ad agency is also careful about the concepts put across the Indian media.
While in a more liberal markets, Axe tests new levels of " Adventures" , here the brand plays really safe. It also ensures the campaigns run in Indian media is accepted because most often its the entire family who watches the TV.
I know I just have touched the tip of Marketing Iceberg called Axe.

For the axe fans, check out a blog dedicated to Axe at Axeads

Brand update : Amul

I cannot resist the temptation of sharing some of the Amul Topicals with You. Enjoy.
Related Brands: Amul

Johnnie Walker : Keep Walking

Brand : Johnnie Walker
Company: Diageo
Agency: Leo Burnett

Brand Count : 235

Johnnie Walker is a global icon in the Beverages business. The brand named after the founder Mr John Walker, this heritage brand was born in 1820. An umbrella brand that endorses may of the iconic variants like RedLabel , Black Label etc, this brand is considered to be a brand leader in the worldwide whiskey market.

Johnnie Walker came to India in 2001. Before that the brand and its variant commanded a whopping 65% share in the duty paid channel. India is a huge market for liquor and the estimated market for Indian Made Foreign Liquor is around Rs 34,000 crore.

Deviating slightly from the brand, I thing IMFL or Indian Made Foreign Liquor is one of the classic Oxymoron. I still cannot understand the logic of the IMFL. It is still a living example of the erswhile License Raj.
Johnnie Walker is an interesting brand to me because of the classic campaign " Keep Walking". Keep Walking is the brand's global branding campaign which began in 1999 .The campaign took the brand from a local player to a global icon. The idea is so simple that this could be used in any market and in anyway that the marketer chose to use it. The tagline is one of the most memorable and I rate this as one of the best taglines. The tagline became so hit that in some markets, the line has become a part of the lingua.
The tagline is splashed across the globe in billboards, posters and print ads. The brand and its agency was able to look at the current environments and communicate something similar to TOPICALS pioneered by Amul in India.
One such billboard in Lebanon captured attention in the media across the world. According to reports, the campaign is running in 125 countries. The local managers are given the freedom to adapt the message to suit their own market. For example, recently Keep Walking campaign was run in India taking a cue from the India's World cup debacle.

The brand is being positioned on the concept of Progress. The Striding Man logo was devised to convey the philosophy of the founder's belief that through perseverance, the dreams can be realized. The brand is basing its positioning on the spirit of hardwork and perseverance and will appeal to the customers who adore those values. I think the brand has segmented the market on the basis of values ( broadly speaking).
In India too, the brand is following its international strategy. The interesting feature of this campaign is the use of outdoor media to the maximum. The brand uses minimalistic approach to communicate to the audience. It is said that the " Keep Walking " campaign has helped the brand to increase atleast 60% of the sales. More over in the Indian scenario, Keep Walking Campaign also has helped the brand to touch a new level in surrogate advertising.
Johnnie Walker's Keep Walking campaign is a classic example of the power of Big Idea.

Brand Update :Royal Enfield

Royal Enfield this month has launched Machismo LB 500: a regenerated version of Bullet 500. The new launch is interesting to a marketer because it is a part of longterm brand building strategy for this iconic brand.

Machismo is a famous variant of Enfield with a distinct style from the classic Enfield. Machismo is available in the popular 350 cc engine.The new beast is powered with 500cc simply making it the most powerful of the two wheelers running in India( Am not sure about the fate of Kinetic Aquila)
Machismo 500 is a niche with in the niche. As every bikers know it, Enfield is not for an ordinary person. It is for someone who has a biker inside. The brand gives a motorcycling experience rather than a pure transporting vehicle. Within the niche that the brand commands, Machismo 500 aims to create another niche : for pure bikers.
Machismo is not for everyone, like all iconic brands, here exclusivity is the main differentiator. In a market where companies do every possible technique to woo the customers, this brand "selects" the customers. According to the reports, the company screens the customer before allotting the vehicle. This is something that is unbelievable in this era . But creating an iconic status also demands unconventional thinking. The announcement of limiting the allotment is definitely going to excite the biker. With a price of Rs 1.05 lakhs , the bike is above a normal person's reach.The product is having the export quality parts with the quality same as those exported to Enfield's Western markets.

Machismo 500 is a marketing move rather than a new product launch. The new variant is to reinforce the iconic status of the brand as the only available option for Pure Bikers. In marketing theory we use the term Line Featuring : ie using a variant or product to get the consumers to your product mix. Machismo 500 is set to bring lot of bike enthusiasts back to the Enfield's showrooms. The brand feels that the recent high profile launch of Pulsar 200 and the plans of Pulsar to come out with larger bikes can shake the status of Enfield.

Related Brand
Royal Enfield

Brand Update : Surf Excel

Surf Excel is currently running two campaigns riding on the popularity of the "Daag Ache Hain" ( Dirt is good) campaign.The new campaign too strikes a chord with the consumers. Continuing with the earlier campaign, the new ad features two kids taking a Puddle fight to distract their fighting parents fighting over a car collision. The voice over says " if some thing good happens because of dirt then Dirt is Good". According to a report in agencyfaqs, the creative team had a tough task in continuing a classic campaign and no doubt they have been very successful.

The second campaign takes a cue from the World cup. The ad features a group of kids preparing for World Cup 2015.
Watch the TVC here: Surf Excel Cricket

Both these ad takes on the spirit of the brand to a higher platform .The ads are also classic way of using kids to promote an adult brand. The " Dirt is Good" campaign is also a classic example of the power of a "Big Idea". The idea has been running for more than 3 years and still has not lost its relevance. The agency also has been able to keep the Idea relevant through smart execution.

Related Brand
Surf Excel

Image source:agencyfaqs,magindia

Bajaj Pulsar : Definitely Male

Brand : Pulsar
Company: Bajaj Auto
Agency ;O&M, Leo Burnett

Brand Count : 226

Pulsar is one of my favorite brands both as a bike rider and as a marketer. This bike has virtually redefined biking in this country. Pulsar launched in 2001 is the market leader in the 150 cc + performance bike segment. More than that , this brand changed the fortune of Bajaj Auto Ltd.

Before the launch of Pulsar, Indian bike market was divided broadly into Economy,Executive and Premium Bikes. In 1999 Hero Honda created a new segment of 150 cc performance segment with its CBZ. But Pulsar came and gave a new life into the Performance segment. Although not a pioneer, Pulsar made the performance segment one of the fastest growing segment in the two wheeler market.

It was not only the bike's performance that triggered the brand becoming an icon, a major part of the success was due to the classic advertising campaign by O&M. According to agencyfaqs, the birth of the "Definitely Male " campaign is interesting. The creative honchos found the new product from Bajaj distinctly different. It was Bajaj's first bike without Kawasaki label. The new bike was an R&D and design marvel.Pulsar was designed by the renowned design house Tokyo R&D. O&M knew that the communication of this brand should also be different.Starting with lot of ideas, O&M stuck upon the Big Idea of India's He-Bike. Although lot of bike take the persona of Macho bikes it was more oriented towards being "sexy". The Big Idea was to position the bike as World's first bike endowed with a Sex ( Gender).Thus born the classic campaign of all times " Definitely Male". The campaign together with the design and performance catapulted the brand into stratospheric sales level.

Bajaj targeted the 18-24 with Pulsar but later found that the brand appealed to a much older audience. This helped Bajaj to change its target audience to 21-35 years.

Unlike its old ways of doing things, Bajaj did not rest with the laurels. It knew that Pulsar is the golden key to control the entire bike market. Hence Pulsar got undivided attention from the company. In 2003 another milestone event happened in the product lifecycle of the brand. Bajaj launched its new technology DTSI. DTSi stands for Digital Twin Spark Ignition which delivered more power and efficiency. The increased performance of the brand took Pulsar to greater heights. 2004 and 2005 saw some cosmetic changes in the brand which excited the customers and thus cementing Pulsar's position in the market.

Pulsar came in two variants : 180 cc and 150 cc where 180 cc excited the performance bikers, 150 cc was for the mileage conscious ones. The 150cc variant took lot of customers away from the executive segment to the performance segment.

The brand had its share of marketing flaws also. According to reports, Bajaj reassigns its media duties to two brands O&M and Leo Burnett, every six months.When DTSI was launched, the creative duty was assigned to Leo Burnett. Leo Burnett did a big mistake on the brand by changing the positioning of " Definitely Male" to "Digital Biking". Although the ads were successful in conveying the technological superiority of DTSI and making that acronym popular, it deleted the most successful tagline from the brand's elements.

After ruling the premium bike segment, Bajaj is taking their brand to another level. Bajaj recently launched Bajaj Pulsar 200 Dtsi to take on the comeptition from Hero Honda and the like. The new Pulsar boasts of spruced up engine, new digital console and new style. Pulsar is definitely getting better.

Pulsar 200 is being launched with a new campaign revolving round the concept of Free Biking. Free Biking ( as defined by the brand Pulsar) is all about tackling obstacles.According to company officials, its about how you ride rather than where you ride. The ads made by O&M is filmed at Hawana Cuba ( expensive). Set to pulsating Arabian music, the ad shows how two Pulsar riders discover new route when their main way is blocked by traffic jam.

One word to describe this ad is HYPERBOLE and too much of it. What I feel is that the Big Idea od Free Biking is good but execution is ordinary. What made Pulsar a super brand was its ability to come out with different disruptive campaigns. But in the case of Pulsar 200, it is a sort of cut copy paste from some Hollywood movie (James Bond). More over, the Big Idea is also not properly communicated through the visuals. Also most of the time I was trying to make out some meaning out of the background song, later to find out that it was Arabic.

See the new Pulsar Ad here: Pulsar 200

Now every one is waiting for the new Bajaj 220 cc DTSFI which will redefine the bike segment again.

Sadly Bajaj is no longer using its blockbuster tagline " Definitely Male" but instead is using the corporate brand tagline " Distinctly Ahead". Bajaj earlier had another corporate tagline " Inspiring Confidence" when it completely redesigned its corporate logo and brand.

I still strongly believe that not using "Definitely Male" is a gross injustice to the brand itself. That tagline and positioning has lot of fire with it and except for the initial two campaigns, Pulsar was not able to build on its Definitely Male Platform.

But what ever I say and what ever the agency communicates through the ads, Pulsar has made itself into a position of strength. It has a brand equity so huge that what ever that comes out of it will be lapped up in no time. The success of Pulsar 200 DTSI is no longer dependent on the quality of ads but on the performance it delivers. This brand shows the power of brand equity where customers buy ,irrespective of lousy ads......

Watch the Old Pulsar ads here: Pulsar Collection
Source:agencyfaqs,wiki

Levi's : Orginal Icon

Brand : Levi's
Company: Levis Strauss & Co
Agency : JWT

Brand Count:221

Last week I bought my first Levi's 501 intrigued by the Salesman's pitch that 501 is the fastest moving brand in that store. I was more curious because this jeans has the old (Classic) way of buttoning rather than the zipper. I was surprised to find that 501 holds a special status in the world of jeans brands .( I then realised how ignorant I am about jeans.. )

Levi's has an iconic status across the world.The jeans came into existance in 1873 and since then has remained an icon generations after generations. Levi Strauss a young Bavarian immigrant left Newyork to San Fransico to sell his supply of dry goods. There he found the need for rugged long lasting trousers. Levi patented cotton riveted waist overall which later became the legendary Jeans.
Levi's came to India in 1995. Looking at a huge base of young customers, this brand did not had the classic runaway success it envisaged. The brand made the mistake that many multinationals made during those days: underestimate the Indian consumer and becoming too arrogant about their brands. Levi's thought that Indian consumers will fall for this iconic brand and will buy it at any cost. At the time of launch this brand was prices exorbitantly high at Rs 2950. Indian consumers as usual gave the brand a lukewarm reception. The brand was trying to skim the market but at the cost of market share and volume.
Levi's found that Indian consumers are very price sensitive and the prices were rationalised. Once the prices were made affordable, Levi's began to gain acceptance in the Indian market.
Levi's did not need to make special efforts to promote its brand, the brand had its share of mind among the TG in India thanks to the information revolution.But the brand used some superb creatives to reinforce the brand equity.Notable ones are the Clayman series of 1996 and the award winning Slim Jeans ads and the mind blowing "dangerously low" jeans campaigns. The brand also used film celebrities like Shah Rukh and Bipasha to endorse the brand.
Low waist jeans launched in 2003 was a milestone in this brand's lifecycle. It gave the brand a contemporary look and appealed to the new hip hop generation who was moving away from denims to khakis and other casual wear. Low waist jeans made both the category and the brand back into reckoning.Low waist had some blockbuster campaigns involving 15 supermodels which made the brand a symbol of being" cool".
Levi's also made their product line strong by doing downward stretch. The brand introduced Signature range at the lower end of the price point which opened a big market for the brand. Levi's also took on the casual wear with their Docker's range of casual wears.
Levi's in India is poised for tapping the huge young market. There is no other iconic brands which can match the strength of Levi's. But for that, the brand has to come out of its shell. Levi's is not marketing with aggression. I havn't seen any commercial of Levi's in recent times be it in print or in visual media. The brand is resting on its laurels earned outside the country.

With lot of Indian marketers taking on the aggressive path, Levi's may have to add more punch to its communication. Still lot of customers feel that Levi's is out of their range and most of them are unaware of the range of Levi's product line. In a tough market like India, this is a costly mistake.
Watch the Slim jeans video : Slim Jeans

Source: Superbrandsindia.org,agencyfaqs.com,levis.com,universalgarments,businessline
picture courtsey: superbrandsindia,agencyfaqs

Brand Update : Kingfisher

It is a tough task for a beer marketer to keep the brand's share of mind when there are government restrictions on advertisement. How surrogate can you go without getting into trouble... The issue become more critical when you have a super brand like Kingfisher. The brand had so far being able to promote itself through high profile events like the Kingfisher calender. 2007 saw another series of ads of Kingfisher mineral water taking advantage of the Jingle...
You can watch the latest TVC here , : Lift :Fitting Room
The ads take advantage of the brand element : jingle.. a smart way of reinforcing the brand in the customer's mind. The ad is an attempt addressing the new users and non users of the brand at the same time a reminder ad.
The ad also shows the power of brand elements and its importance in brand building and promotions. The jingle was carefully built over time, you can watch some of the brand's earlier promotions here: Kingfisher ads

Great attempt. ole lale lo


Related Brand
Kingfisher

Asian Paints: Every Color Tells a Story

Brand : Asian Paints
Company: Asian Paints
Agency: O&M

Brand Count : 211

Asian Paints is the market leader in the highly fragmented and highly competitive Rs 7750 crore ($1.73 Bn) Indian paint Industry.The organised sector constitutes around Rs 5400crore ( $1.2 Bn).
Asian Paints started its journey in 1942 with four young men in a garage in Bombay. The name Asian Paints was picked randomly from the telephone directory. The brand has traveled from that garage to become a Rs 1000 crore brand.From 1968 ,this brand occupies a premium position in the Indian Paint industry.

The story of the evolution of Asian Paints as a brand is interesting. The brand now has an iconic status in the industry thanks to some blockbuster big ideas from O&M. The brand once positioned as a mass market brand has evolved itself to a higher plane.

Indian paint industry can be broadly divided into two segments
a.Decorative segment which constitutes the wall paints : exterior and interior, wood paints etc
b.Industrial segment which consists of automotive paints, and paints for industrial sector.
Decorative segment constitutes around 75 % of the total paint industry and Asian Paints is the market leader with around 44% share. In the Industrial segment, Nerolac is the market leader.

In the decorative segment, it is interesting to see how Asian Paints have changed the buying process of the product like paints.Paints are usually considered to be a low involvement product. In earlier times, the decision of the brand was taken by the builder/contractor and the home owners does not involve much in the process may be the decision of color rest with the house owners.
Asian Paints realized the need for brand building even during sixties. But at that point of time, the company had a wide range of brands/subbrands. The focus of the company was on product innovation and service network and managing quality proposition.The brand focused on mass and rural market. Asian Paints had a mascot called Gattu who was created by the celebrated cartoonist R K Laskhman.These efforts made the brand a leader during the late sixties.

Then the company realised that although volume justified the leadership position, share of mind for the brand was very low.That was the result of the mass segmentation adopted by the brand. Rightly so because the industry was driven by channel driven promotions, building a brand at that time was" uncommon sense". During 1983, the company tried to reposition the brand as a premium brand. Asian Paints initiated the corporate campaign aimed to position the company as the number one player in the industry.The objective was to upgrade to a more margin premium product marketer .The corporate campaign " Spectrum of Excellence" was aimed to increase the Salience of the brand in a quiet market.

But this campaign failed to inspire any interest in the consumers and the company felt that the market is moving towards a commodity market where price is the most important differential. Asian Paints undertook a consumer research aimed at understanding the perception of consumers about the product category. The research revealed lot of interesting insights. Consumers felt that paints could change the mood of the space and it was a sign of festival and plenitude.It could make a gloomy place bright and pleasant. From this insight came the campaign of Asian Paints associating itself with festivals. Research also confirmed that customers tend to repaint their houses on the occasion of festivities. Thus born the campaign "Celebrate with Asian Paints". The campaigns were carefully crafted and there were different campaign for different regions. These campaigns effectively enhanced the brand equity of Asian Paints and established itelf as a premium brand. More than that , these campaign ensured an emotional connect with a brand in a low involvement category.The brand also phased out many subbrands and rest of the subbrands was brought under Asian Paint's umbrella brand.

During the late nineties the brand had to be reinvented. Because no longer festivities formed an important part in ones life. Since many brands went after festival seasons,the positioning platform has become cluttered.More over the consumer buying behavior has changed. The category was becoming less seasonal. People started associating more importance to home decor and interiors. The choice of color became a high involvement decision. From a low involvement category, paint was increasingly becoming a high involvement category.

The brand also went in a brand overhaul. The logo was changed to a contemporary upmarket one designed by Entreprise IG based in Singapore.The logo/design was to convey self expression, sophistication and Technology.

Thus came the birth of a wonderful positioning strategy created by O&M. The insight was that the brand is about people and homes and homes reflect the people living in it. Hence " Har Ghar Kuch Kehta Hai" translated to " Every Home has a story to tell". This campaign is a perfect example of a brand laddering up and connecting to a higher level in the mind of the customer. The campaigns reinforced the brand as a premium emotional brand.
Along with the campaign Asian Paints also ran parallel ads for its subbrands. Saif Ali Khan endorsed the premium brand Royale .For Apex Ultima, the campaign was highly localized and was different in different market.

View Asian Paints ad here : Pongal :Saif Ad

Taking a cue from the success of Ghar campaign , the brand took ownership of the COLOR. The insight is that each color has a story to tell. The latest campaign reflects on the color and uses the campaign " Har Rang Kuch Kehta hai" translated to "Every color has a story to tell".The brand is so serious about the color that it has tied up with IIT to explore new colors and conduct research on colors.
Asian Paints is a classic branding story and the brand is still exploring and growing.

source:businessline,agencyfaqs,Ficci

Marketing Management by Philip Kotler : Walking the Talk

Brand : Marketing Management
Owner : Dr Philip Kotler
Publisher: Pearson

Brand Count : 200

Marketing Practice is celebrating its analysis of 200 brands. This post is dedicated to the Father of Marketing :Dr. Philip Kotler and his iconic book on Marketing branded "Marketing Management". Both the Author and the Book are considered to be iconic brands.

Dr. Kotler is SC Johnson & Son Distinguished Professor of International Marketing at Kellogg's School of Management at NorthWestern University. Dr Kotler is an Economist by education with Masters in Economics from University of Chicago and a PhD in Economics from MIT. He did his Post Doctoral Research In Mathematics from Harvard and in Behavioral Science from Chicago. Dr Kotler has around 35 books to his credit and has published more than 130 articles in international journals.

The first edition of Marketing Management was released in 1967. Prof.Kotler in an interview published in the book " Conversations with Marketing Masters" illustrates the origin of this iconic book. He recalls that at that time, he found most of the marketing books lacking theory and being shallow. He effectively understood the need for an organised and a scientific study of the marketing function. To quote from the book "They contained lists of the traits of good salespeople,the role of warehouses, a description of consumer demographics, and other definitions and lists. This was market anatomy but not market physiology."
Dr Kotler gave a new perspective to marketing in his first book by giving a behavioral,mathematical and consumer oriented view. He introduced new concepts and in a way made the theory more related to practice. Kotler gave a structure to the study of marketing. Kotler also was considered to be the first to define marketing.
In his book, Kotler used the framework of 4 P's of Jerry McCarthy. McCarthy had authored the book Basic Marketing which was the popular textbook at that period of time,but 4Ps became famous through Kotler. The first edition became very popular and the rest as they say is history.
Prof. Kotler was teaching Economics during his early stages in his career. He was introduced to marketing during his post doctoral research in Harvard. He was in a group that studied the application of mathematical models in business decision making especially in marketing. That kindled the desire in him to explore the science of marketing. Dr. Don who was the Dean at Kellogg's ignited the love for marketing in Kotler who then took up teaching in marketing at the Northwestern university.

The success of the book Marketing Management is the testimony of the author walking the talk. Even after 38 years of the launch, Marketing Management is considered as the bible of marketing. The book itself is a case study on " How to build a successful brand".
The brand practiced all that is being preached by Prof. Kotler. All the 4 P's are managed with perfection and the product is being consistently adapted with the changing world. It is not that Kotler's book is not having any competition. There are innumerable books written by Professors of high stature and calibre than Kotler. Even there are books written by Professors who taught Kotler. But none of those books have the brand equity of Kotler. The reason is simple : None of the books changed with times .
Have a look at the editions of Marketing Management :
1967- First
1971,1976,1980,1984,1988,1991,1994,1997,2000 ( Millennium ),2003, and
2006 ( 12th edition)
No other marketing text books can boat about this much editions. The other differentiating factor is that these editions are not reprints, the content and the examples are updated and made contemporary. Kotler also does not hesitate to make a drastic change in his approach for the new editions. That makes each editions new and often compels a student of marketing to buy every editions because every editions are new.Every new editions capture the changes that happens in the marketing world.
Another reason that propelled this success of this brand is the ability of the author to explain concepts in a simple style. By reading marketing, one gets the impression that it is simple and not a rocket science. There is no alpha beta theta or formulas or equations. Even a non management student can understand the concepts without the help of a teacher. That may be the reason why there are no Management Development Programmes titled " Marketing for Non Marketing executives" while there are finance for non finance executives and so forth. Prof. Kotler once remarked " Marketing is simple to understand and difficult to practice". But this brand is an example of practicing the talk.
The book also was adapted to different markets not only by having translations but also changing the examples and cases to make the concepts more clear to the target audience. So when Kotler teaches the strategy of GLOCAL , he practices it. The book priced reasonably is available across the market thus ensuring that all Marketing Mixes are perfectly balanced.

Of these 12 editions, 10 th edition of Millennium edition is the most theoretically strong edition ( my opinion). The edition clearly takes the book to a new paradigm ( if i can use that jargon). 11th edition reinforce the new thinking.
Sometimes I used to wonder , what will happen to Marketing Management after Kotler? Will it just fade into history?
Marketing Management 12th edition was the answer.12th edition was a surprise for every one. The brand now has been completely renovated .The book for the first time had a co-author in Professor Kevin Lane Keller. Dr. Keller is E.B Osborn Professor at Tuft School of Business.Keller is considered to be a Pioneer in Brand management. A young genius, Keller's book is widely used text in the Brand Management course.
The new edition of the book is a marked deviation from the rest of the collections. The book puts more emphasis on brand and delves deep into the concepts of customer value but without losing the Kotler touch. The new edition assures the continuity of this brand for the new generation.
The usual complaint that marketing teachers face in India was that students feel that the text books are westernised and has seldom any relevance to Indian market. I used to have tough time convincing the students to understand the universal relevance of marketing concepts.
2007 saw the adaptation of Kolter's text to Indian market.The new book Marketing Management : South Asian perspective has two Indian professors Abraham Kosy and Mithi Jha ( IIM A and IIM B) co-authoring Kotler and Keller.

A perfect gentleman he is ,Prof. Kotler deny that he ever marketed his book. He describe the book as an outcome of his Romance for Marketing.

Source: Wiley.com,pearson,nbs,kellogswebsite

Brand Update : Vimal

Reliance has rejuvenated the once iconic Vimal Brand. Ads have started appearing in the media. The brand retains the famous " Only Vimal " tag. Reports say that the brand is being positioned as a High Fashion brand and is supported by fashion and stitching experts from Italy. This is reflected in the new range of Suitings "Alta Moda" collection that is being promoted in the print ad.It is a glad news for all of those who grew up with the Vimal and saw it sidelined by the company for other strategic reasons. Vimal now faces the task of getting into the consideration set of the new generation who have forgotten this brand.The brand now faces the competition from Raymond's who filled the void left by Vimal.The relaunch of Vimal will the Test of marketing skill of Reliance.

Related Brand
Vimal

Cross : For a Lifetime

Brand : Cross
Company: AT Cross

Brand Count : 195

Cross is an iconic brand in the Indian writing instruments market.The brand which is around 160 year old has a unique place in the Pen market across the globe. The brand has its origin in 1846 when American Richard Cross passed his pencil making secret to his son Alonso T Cross. Cross family later in 1916 sold the business to Walter Boss who went on to create one of the most respected pen brand in the world.

Cross existed in India for decades. The pen is marketed through UAE based Jashanmal group’s Harmony.Cross is a niche product in the Rs 1600 crore writing instruments market.

Cross became popular in India without any brand promotion. The Pen which adored the pockets of “ Who is Who” did not need advertisements. I remember seeing the ubiquitous golden Cross adoring the pockets of the rich businessmen and executives. When I got my job, I realized my dream of owning a Cross (a silver one) for Rs 875. The most popular Cross is the slim Century Classic,which was launched in 1946 to commemorate the brand’s 100 years.

In the earlier days, the brand was a much sought after brand because there was supply constraints because of import restrictions. Cross was the premium pen available in the market. It competed with Parker and Sheaffers at the premium end. But the stylish design set this brand apart from the competitors.Cross was the preferred gift item for corporate and individuals alike

Now the situation is entirely different. The writing instrument market is witnessing huge competition as well as growth.All the premium brands are now available in the market. Now Cross is no longer considered to be the aspirational brand that position is now taken by Mont Blanc. But Cross has some thing special, the image that it had created not luxury but premium.

Cross all through its life was never a luxury product but it was a Masstige brand even before that term was invented. Priced at the range of Rs 875-7500, the TG can afford to buy a Cross by stretching a little.One cannot say that for a Mont Blanc.

In the Indian market, the brand is now the only affordable premium pen .Parker sadly has diluted itself by offering plastic cheap pens for Rs 50 thereby diluting its equity. Sheaffers is not available in the market and does not have the popularity of Cross.

Cross globally is positioned as a brand for life. The brand is famous for the company’s assurance of repair and replace against any mechanical failure. The product quality is absolutely marvelous .My Cross did not have a single problem even after rough use for more than 8 years. According to a report in Business India Dec 2006 issue, the VP of AT Cross say that the brand’s USP includes Life time guarantee, continuous innovations and ongoing enhancement of product portfolio. Globally this brand is positioned as a preferred gift item.

The brand has extended itself to become a Personal Accessory rather than limiting itself to pens. Cross also has a range of pens for ladies too. The specially designed pens for men include Platinum Plated Verve, Merlot, Cross Townsend,Apogee,Century II, Aventura.The Classic Century still continues to remain a favorite (Source: Business India).

With the Writing Instruments moving away from functionality to Lifestyle,Cross has immense potential in the Indian market. But the low profile existence should pave way for more aggressive marketing and distribution strategy. I came to know only recently that Cross gives a lifetime guarantee.

Related Brands
Parker

Source:BusinessIndia,AT cross website

Louis Philippe : The Upper Crest

Brand : Louis Philippe
Company: Aditya Birla Nuvo
Agency:Contract

Brand Count : 179

If you want to know how to create a brand, Study this brand. Louis Philippe can be termed as a brand which has an iconic status in India. The brand was launched in 1989 and it created the super premium segment in the Rs 5000 crore men's readymade category.The brand originally belonged to Madura garments and was later acquired by Indian Rayons ( now Aditya Birla Nuvo)

The brand has satisfied all requisite parameters for a successful brand. The brand element, the segmentation, positioning and the promotions were perfect. The brand when launched had a clear vision. The launch coincided with the liberalisation although the later played minimum role in the brand's success. Louis Philippe was obsessed with quality from its birth itself.The brand used the finest cloth and the craftsmanship was exquisite. The brand is the first to launch international fashion trends in the Indian market.

The brand is known for its craftsmanship and attention to detail. The brand has a life that beats the other brands by miles. Those ardent fans of Louis Philippe will vouch for the life of the shirt. After repeated washes, seldom this shirt lets you down.It is this value that had captured the minds of the Indian consumer.

Louis Philippe was positioned as an aspirational brand. The brand element, Crest has now become a symbol of success. You wear the shirt with the upper crest, you make a statement of being well dressed. Seldom brands achieve that status.
The brand initially positioned as "Signed Designer wear" later extended the positioning to create a sense of exclusivity. The brand became the symbol of being " Arrived". The premium pricing and the exclusive Brand element reinforced the premium image of this brand.
Louis Philippe also made sure that it offer maximum value for the premium it charges. The brand uses only Suvin, Egyptian or Pima Cotton. The brand is also the first to launch iconic collections. The Black and White Collections (1996) and the super premium Gods and Kings (2003 ) ensured that the fans are excited about the brand. Gods and Kings range is priced 100% premium over the other premium brands.Another blockbuster product from the brand's stable was the PermaPress range of 100% wrinkle free shirts which became a huge hit with the executives.

The brand primarily relies on print ads in magazines for promotions .The first ever TVC was created in 2000 carried the message that the brand is unreachable for " lesser ones". The print ads were carefully drafted and in all the ads, the brand was the star and not the models. Initially the brand was primarily known as the shirt brand but later it easily extended itself to become a complete menswear brand. The brand faces tough competition from the likes of Van Heusen, Colorplus, Park Avenue, Zodiac ,Reid and Taylor and the list goes on. The future for this brand will depend on how it will stay afloat in the increasingly crowded market. Readymade markets have little entry barriers. Any marketer can enter this market with a brand. This can create issues such as sustaining the differentiation and staying in the minds of the customer.

Related Brands

Zodiac
Indian Terrain
Colorplus
Monte Carlo
John Players
Peter England
Reid and Taylor

Source: Superbrands,adityabirlanuvo.com,agencyfaqs
image courtsey: Superbrands,agencyfaqs

Kingfisher : The King Of Good Times

Brand: Kingfisher
Company: UB Group
Agency:JWT

Brand Count :169

Kingfisher is a classic case of branding success. This brand can even be termed as an iconic brand. A brand that had extended itself from beer to airlines can be equated to the Virgin brand. The brand is synonym with Beer in India. Now ask a young man from India what a Kingfisher is ? The most likely answer will be either Beer or Airline. The power of the brand has virtually made the bird a brand extension.

Kingfisher is a brand from the UB group stable.It is the largest selling beer brand in India commanding a market share of over 28% in the Rs 5000 crore Indian Beer market.The brand epitomises energy, youthfulness ,enthusiasm ,freedom but with a touch of professionalism.

United Breweries (the original name of the group) have a history dating back to 1857. The company came into existence as UB in 1915 with the merger of five small breweries . The Kingfisher brand was launched in the year 1980 ( the exact year of the birth of Kingfisher is not known,80's marked the real life of this brand).

The brand was the brain child of the current Chairman of UB group Mr Vijay Mallya. Reports says that Mr Mallya went to work in Calcutta as a part of mentoring program under Mr HP Bhagat. At that time the brands that were popular from UB stable was Kalyani Black label, Doctor's Brandy etc. Mr Mallya wanted to create an exciting brand and none of the existing brands did not impress him. He went back to Bangalore,searched archives and stumbled upon an old label with a Kingfisher in it. That marked the birth of the Iconic Kingfisher brand.

The major factor behind the success of Kingfisher brand is the Passion that Mallya have on the brand. When marketing theorists says that Marketing is a serious business, Mallya will tell you that Marketing is CEO's business. When the CEO takes interest in the brand and virtually promotes the brand in every occasion, there is so much equity generated on the brand. Like Virgin's legendary Richard Branson , Mallya also showed that the primary task for any CEO is to be passionate about the brand. While in most cases CEO comes into picture to deliver the annual shareholder's meet, Mr Mallya takes the brand with him everywhere.

Kingfisher brand is a unique marketing success story because it thrived in an environment where liquor/ beer advertising was banned in India. The owners have built the brand circumventing the ban on promotion. During 1997 , the brand roped in Ajay Jadeja and Sourav to feature in the campaigns. In 1996 the brand become the worldwide sponsors of the West Indies cricket team. But the brand was conscious to keep Kingfisher the star . The West Indies team personified the brand values of fun loving but successful team. The famous jingle " Oola la le lo" and the fun filled TVC rightly placed the brand as a fun loving one. Unlike brands like Pepsi which is focused on cricket, Kingfisher promotes all sports and the brand sponsors football stars and even Formula 1.

The brand directly talks to people who are Easy going, chilled out person who's always willing to take a break and party with the friends. But they are very professional and successful .

Most of the business reports try to relate the persona of Mr Mallya and the brand which I feel is unjustified. The brand Kingfisher does not derive any thing from the personality of Mr Mallya. The brand has its life of its own. Since the chairman is passionate about the brand, he takes personal interest in the brand . Other than that relating the person and the brand and trying to say that Mr Mallya is more flamboyant than the brand is doing unjust to the brand.

The brand also have a 360 degree approach to promotions tapping all possible ways to communicate with its target audience. The brand sponsors lifestyle events and the Kingfisher Calender has attained a cult status with in 4 years of launch. During 2003-04 the brand logo got a make over and the Kingfisher started flying rather than sitting. The new logo signals the brand's vision to get to new heights. The new logo designed by Claessens was backed with lot of noise in the media.

To circumvent the regulatory ban on surrogate advertising, the brand has launched into different categories like Mineral water and even into readymades taking a lesson from Wills.
2005 saw the UB group getting into the Airline business with its Kingfisher Airlines.The airlines became a brand to reckon with with in a year because the brand lived to its expectation and promise. Positioned as a funliner, the brand equity of the mother brand has been enhanced by this Extension ( can i call it an extension?).

Behind the glamour of swimsuits and parties , one should not forget the strategies that made the brand a super brand. The distribution and the point of promotion strategies of KF is excellent. The brand has maintained international quality but made sure that it is with in the reach of the Indian consumer.

source:kingfisher.com,businessline,magindia.

Body Shop : Profit With Principle

Brand : Body Shop
Company: Loreal


Brand Count 164

Body Shop is a brand with a difference. Marketers consider this brand as an Icon. Body Shop has created a brand image without the aid of conventional advertising.2006 saw this iconic brand draw up serious business plans for India.

Body Shop brand was created in 1976 in Brighton United Kingdom. The brand and the brand owner share a common personality that is very much linked to each other. Anita Roddick the legendary founder of the Brand created this brand from a small shop in UK started to support her family.

Body Shop in India is sold through the master franchise Planet Sports . The brand is expecting to ramp up the operations to major metros by the year 2008.

Body Shop is differentiated from other conventional cosmetics by the values that the brand adheres to and the brand image created through the unique association with those values.
The brand is famous for its association with ethical practices and the environment friendly world view. The products reflects these values through the use of only natural ingredients and the products are never tested on animals.The packaging and the merchandising are carefully prepared to highlight the brand values. For example , Body Shop uses refillable packs and recycled /recyclable papers. Although the use of refillable packs were used to keep the price low, it evolved into an element that reinforced the brand positioning. The brand also was careful in the messages displayed in the shop and other POP merchandises. The messages were simple, enthusiastic and informative. These elements made Body Shop a different cosmetic brand.

The brand was essentially an extension of the founder herself. Anita Roddick is an ardent environmentalist and naturalist. Her views about the nature supported with her activities and associations created a positive reinforcement for the brand. Customers were seeing a brand that does things while others just give hope. More over Body Shop was able to communicate with the customers at a higher level rising above beauty and fairness that other cosmetics talked about. There was honesty associated with the brand. The shops also reinforced this attribute. All the shops reflected an environment of honesty, excitement and fun. It is reported that Ms Anita Roddick takes personal interview with the franchises to ensure that they share the same passion with Body Shop principle.

Although Body Shop is starting serious business with Indian consumers only now, the association with India dates back to the initial years itself. India was a sourcing partner for Body Shop during the creation of the brand.

The success of the brand was because of the unique business model of Body Shop. The brand relies on PR and word of mouth to make sales. The Indian launch was also a low profile one . The brand has gone against most of the conventional marketing practices. The products are simple and the new product ideas are derived from the wisdom of the ordinary people. For example, When the founder was traveling in Srilanka she found women rubbing their faces with freshly cut pineapple flakes that gave a special look to the faces. This translated to a product Body Shop Pineapple face wash. Many products were resulted from this experiences of the founder from the numerous trip she made around the world.

In 2006, Body Shop was acquired by Loreal for 650mn Pounds. Body Shop will function as an independent entity retaining the management and the principles that made this brand an icon.
In India too the brand is expected to appeal to a niche market. Niche in the sense that the level of awareness about "environment friendly" and " ethical" product positioning is a novelty in India. We often relate environment friendliness with unprofitablity while the basic principle of Body Shop is " Profit with Principle" . Another factor is that in India, celebrities are not associated with nature activism. We have the prominent naturalists in Medha Padhkar and Baba Amte and not AB or Susmita Sen.

In the market where high decibel advertising and sales promotion rules, it will be interesting to see how Body Shop will gain the iconic status it deserves in the Indian market.

Source:Harvardbusinessreview,strategicbusinessmanagement(keller),
bodyshopinternational.com,businessline.

Ray-Ban : Change Your View

Brand : Ray-Ban
Company :Luxottica Group
Agency : Law & Kenneth

Brand Count : 121

Ray-Ban is one of the major brands in the Rs 1200 crore Indian Eye Care market.Ray-ban came to India in 1990's .At that time the brand was owned by Bosch & Lomb. In 1998-99 the brand was acquired by the Italian Major Luxottica group.

Ray-Ban originally was born in 1937. Over these years it has created a cult status worldwide. The brand also have a huge fan following in India. Ray-Ban was created as a brand for US Air force during 1937. The Aviator brand became an instant hit and the brand attained a huge cult status after the Movie Risky Business had Tom Cruise wearing the Wayfarer range. All these years, RayBan used movies to popularise the ranges of sunglasses.
The brand had tough times in India. During the late nineties the brand had quality problems. The brand also faced problems in the pricing also. The Shade range of RayBan priced below Rs 1000 eroded the premiumness of the brand.

After taking over the operations in India, Luxoticca group revamped the Indian operations.The brand was aligned to the global positioning and the company decided to have a single positioning worldwide.The quality level was raised. The brand also shed its segmentation based on price points. The low priced brands were removed and the minimum price point was fixed at rs 1500.

In India Ray-Ban had lot of interesting positioning statements. It had the famous tag line " My Ray-Ban and Me" which highlighted the individualism to the latest tag line " Change Your View".
The brand is now trying to consolidate its premium positioning while appealing to the youth.

Although the Indian eye wear market is worth 1000 crores, the organised sector is only worth Rs.400 crores .Sunglass market is worth only 80 crores. With premium brands like Gucci and Armani rules the super premium segment, the lower segment is ruled by unbranded cheap sunglasses. Ray-Ban is in the mid segment range . Titan has ventured into the sunglasses segment with its mass market range with its Fast Track brand extension.

With over 1200 models and an established brand image, Ray-Ban is ready to explore the rising lifestyle market in India. It is again surprising that no Indian brands is existing in this category ruled by Ray-Ban. The sunglass market is facing the culture issue rather than the competition. Unlike other accessories like watches, Indian consumers have a social stigma with the sunglasses. Eye care against sun rays are not popular concept with the Indian consumer . Still sunglasses are just a fashion accessory rather than a necessity. The tendency to use cheap glasses which is more harmful still remains a habbit with the Indian consumers. RayBan have to spent lot of money to keep sunglass as a priority purchase for Indian consumers.

Will Rayban can change the view is something to wait and watch

Source: Indiatoday.com, magindia,agencyfaqs, rayban website,ebay