Zuska : Make a Smart Move

Brand : Zuska

Company : Zodhita Health Solutions

Brand Analysis Count : # 485

There is another deodorant brand in town. The new kid on the block is the brand named Zuska. Although the brand was launched a year back, I presume the brand is launched  nationally only now and the advertisement campaigns are run across various television channels.

Zuska is a brand from Zodhita Pharmaceuticals - a Mumbai based Pharma company. The company has mega plans to conquer large share of the Rs 700 crore Indian Deo spray market.

In my earlier brand analysis on deo products, I had observed the lack of differentiation among the players. Every one was positioning their brand as something that attracts the opposite sex to the extent that the deo ads were becoming disgusting.

The solace about Zuska is that  brand owners had tried to bring in some differentiation on this brand by bringing in the dreaded Bacteria that is blamed for the bad smell of the sweat. Since bacteria neither have a union nor it can fast unto death, one should believe the claims of the brand.According to the brand, sweat does not have smell, it is the bacteria that causes the foul smell. Zuska will act as a barrier and will not allow the bacteria into the skin and thus prevent the sweat smell from happening. Atlast some brand is talking about something other than attracting females.

Watch the campaign : Zuska 

The ads which are now showing in the television is 30 sec ads which shows a fugitive ( or whatever) chased by the Police and even after running through the forest, there is no sweat . The ads are pretty basic and the plot is unclear. How ever the message is loud and clear and the bacteria looks  like caterpillars as usual.

The brand is trying to differentiate using three platforms - 

a. The USP of the brand is its anti-bacterial properties which I think is first in the category. The brand has to be congratulated for bringing in such a thought. 

b. The brand is also trying to differentiate using the form factor . Zuska is focusing on Deo Stick rather than body sprays in the commercials. Zuska has bodyspray in the product line but seems to recreate the category of deo sticks. 

c. Zuska also is differentiating itself using packaging. The package is new and standsout from the rest of the deo brands.

So Zuska has done its homework well and the rest is upto the effectiveness of the brand and its distribution reach. Zuska has adopted the tagline " Make a Smart Move ".  When the brand was launched in 2010, it had the tagline " Reach for More ". The ads doesn't convey any relevant meaning of the tagline. Perhaps the brand is talking about making a smart move by choosing the brand. Zuska has launched 4 sub-brands /fragrances - Odyssey, Rythem, Icon and Viva. Icon is the men's range. Besides the deo product line, the brand is also bringing in foot spray and deo soaps.

Regarding brand names, it is often said that choosing brand names is a risky affair because the names can take different meaning in different languages and contexts. Sadly Zuska also fell prey for such a small issue. When I saw the ad, I did a google search and landed up in a Wikipedia page of Zuska's Disease . Accidentally the brand shares its name with a rare disease. Although this may not affect the brand's sales or future, it is a reminder of the hundred of risks that a brand will face in its life.

Zuska is a relief in the cluttered deo market that has been stuck with the formula of chasing females. The brand has some clarity on the differentiation and how it is going to take off from here is what matters. 

Brand Update : RIP Sunfeast Fit Kit

Even God was not able to save this brand. The much hyped sub-brand of Sunfeast - Sunfeast Sachin's Fit Kit is dead. The brand is not available in any of the shops in my state and sources say that the brand was discontinued shortly after it was launched.

  The company so far has not given any hint ( in any media) about this brand being discontinued. I am making the assumption that the brand is being discontinued for the reason that it is not present in an important  market like Kerala. 

So how can a brand which is co-created and endorsed by none other than Sachin Tendulkar himself suddenly went out of the market ? That too when the market is flooded with "healthy biscuits " ? Fit Kit was touted as the first celebrity co-created brand in India. The brand had everything going for it - the marketing muscle of ITC, brand Sachin, etc but still it was not well received by the Indian consumers. The question baffles me. 

In the case of Sunfeast Fit Kit, one probability can be that the brand was too early for the market.The market size is too small for such a large investment and the quantity the market can absorb was limited to justify such a huge investment. Sunfeast thought that with Sachin's endorsement, the brand will grow and will carve out a niche of " Multi - grain " biscuits. But the product did not grew as big as the brand thought it would be. 

Secondly , the target market for Fit Kit was the kids and they would not eat a biscuit just because Sachin endorsed it. The taste and the variety matters more than the health benefits. With a plethora of brands and variants available in the market, getting kids to stick to a variant is near impossible. The poor volume offtake may have prompted the company to relook its investment in this brand. 

More than anything , the category demands heavy continuous investment in brands and ITC may have decided to route the investment to the entire basket of biscuits rather than only Fit Kit. 

These are only possibilities. Only the company officials know the exact reasons why such a much hyped brand be taken off quickly. The failure of the Fit Kit is a grim reminder of the weakness of  celebrity driven brands.

Related Brand

Sunfeast Fit Kit

Nestle Bar One : Kaafi Hai ? Not Enough !

Brand : Bar One
Company : Nestle India

Brand Analysis Count : # 484

Bar One is a brand which was languishing in the product portfolio of Nestle for around two decades. The brand recently got some attention from the owners and its future is being rewritten. Bar One was launched in India in 1991 ( in some sources its given as 1994). The brand when launched was positioned as an energy /snack bar- some thing that you can eat in between times.

Bar One initially was well promoted by Nestle so much so that at one point in time, Bar One had a market share of around 5 %.But Nestle's attention soon shifted to non-confectionery items and Bar One was pushed aside interms of strategy and investment. I still remember the old Bar One jingle
Nestle Bar One Ba Ba Bar One
For those in between times ......

Later the brand had the tagline " Get More Out of Life " ( see the storyboard)

Bar One is a caramel based chocolate which has naugat and chocolate similar to Cadbury's 5 Star. The brand was positioned as a high energy funky chocolate which is essentially a small snack. The brand was well ahead of its time especially in the Indian market with respect to positioning. Indian consumers were not familiar with the concept of chocolates as a snack when Bar One was launched.

Second factor is the weak positioning of Bar One. Infact Bar One did not had a powerful positioning compared to the competitor . The focus on "energy bar" was too early for the Indian market. Later the company itself ditched the brand by stopping brand promotion.

Bar One in terms of brand competition competed with Cadbury 5 Star. 5 Star had tremendous brand power during the nineties and Bar One could not hold out with the competition. How ever Nestle did not kill the brand but put it on the sidelines. The interesting part is that the brand was available in the retail outlets even when the brand was silent in the media.
The major reasons ( in my opinion) for the brand's lackluster performance are Packaging and Positioning. The earlier packaging was dull compared to the 5 Star's golden packaging. The package for confectionery is significant because this is a product that is bought impulsively and the packaging conveys a strong cue for the purchase. 

In 2010, the brand was relaunched with a new packaging and price. The new packaging is bold and lot of golden color splashed across it. After a long while, the brand had a reasonably attractive packaging. The relaunch also saw a new positioning for the brand. The brand sadly messed up on the positioning in the relaunch also. The brand came out with very poorly executed campaign positioning Bar One as a chocolate that will attract girls !!!

Watch the ad here : Bar One 

The brand now has the tagline " Kaafi Hai " meaning " Its enough ". I really don't understand the connection between the brand and the tagline. One notion can be that Bar One is enough to satisfy your hunger ? Anyways the ad series with the new tagline may not be enough to lift the brand's fortunes. But the strong presence at the retail outlets coupled with the tendency of consumers to try out different brands will once again add more sales for this brand.
Bar One desperately needs investment in serious brand building. The brand is capable of building a position in the market dominated by Cadbury's brands. Bar One also has strong recall among the consumers backed by better taste and reasonable pricing. It needs more focus on developing a meaningful positioning . 5 Star has already owned up the " Taste" platform . The current campaign of Bar One is below average and will only make matter worse for the brand. 

Brand Update : J Hampstead takes Hrithik as Brand Ambsassador

The premium suit brand J Hampstead from Siyaram has roped in Hrithik Roshan as the new brand ambassador. The new set of commercials are in the pipeline for the brand featuring the new brand ambassador. The brand is still focusing on the celebrity route for brand building. 

J Hamsptead had earlier used the Bollywood Diva Priyanka Chopra to endorse it. The move was different since not many Male brands roped in female celebrities to endorse it. The celebrity endorsement route had worked for the brand in creating certain amount of awareness in the market. The brand is now worth around Rs 50 crore and grew about 20% CAGR in 2010. In 2009-2010, the brand launched its international range of readymades in India.

The entry of Hrithik will add the style quotient for the brand to a large extent. The brand is targeting the upwardly mobile 35 + consumers who look for high quality stylish cloths. The brand's major competitor is the market leader Raymond's. 

The celebrity powered branding works well in creating lot of awareness/visibility to the brand but brands are built on meaningful differentiation. Here J Hampstead is focusing on Quality as the key differentiating attribute. But quality is an attribute that is taken by every other competitor in the market. Along with the celebrity, J Hampstead needs to identify a relevant differentiator if it wants to fight Raymonds. The problem with celebrity endorsement is that it will help get the brand noticed. If the brand wants consumer to remember, message is important. 

Related Brand

J Hampstead

The 

Koutons : 50% + 40% Off

Brand : Koutons
Company : Koutons Retail India Ltd

Brand Analysis Count : # 483

Koutons is a brand story which has gone sour. This 1000 crore corporate brand is now facing the worst period of its existence- facing mounting debt and bad press regarding the financial position and the stock price moving southward. 

Koutons , the brand owned by Koutons Retail India Ltd was born in 1991. The original name of the company was Charlie Creations which was later rechristened as Koutons. Koutons is both the corporate brand and an individual brand . The company has a range of readymades with the brand name Koutons. Along with it , the company also has other brands of clothings like Charlie Outlaw, Le Femme etc. The current post focuses more on the individual brand.

Koutons Retail is a classic entrepreneurial story. The company was founded by Mr. DPS Kohli. Mr Kohli and his family owned a television manufacturing business which was destroyed during a riot. Mr. Kohli  had to suffer huge financial losses from that even and had to work as an insurance surveyor for long . Later he ventured into the retail textile business.

Koutons grew really fast. The company became India's largest retail apparel chain in a span of 10 years . In 2009, the company had around 1400 Exclusive Brand Outlets (EBO) making it the largest apparel chain. The company had a turnover of around Rs 1000 crore in 2008-2009.

Koutons was a brand built on a very unique strategy - deep discounting. Deep discounting is a pricing strategy where the brand offers huge  ( often mind-blowing) discounts on an unusually high MRP ( Maximum Retail Price) . So the consumers are attracted towards the product seeing the huge discounts which are actually not a discount ( in pure sense). 

Koutons has a popular discount scheme  known as 50% + 40 % off. So there is a 50% off on the MRP and then another 40% off on the discounted price. So  the consumers obviously are delighted to get a shirt with an MRP of Rs 1500 for as low as Rs 450. Another very successful offer was " Buy 4 garments for the price of One ". Seeing this unbelievable offers , consumers flock into the showrooms and buy what ever that is available .

Along with the deep discounting strategy, the brand also invested some money in the brand building.Koutons has the tagline " The way ahead, always " . It had campaigns featuring foreign models and usually the showrooms are located in upmarket malls thus giving the impression that Koutons are a premium brand.  But frankly no one really knows whether Koutons really sells a shirt for Rs 1500. 

But nobody was complaining because consumers got a feeling to getting a good bargain and that is what matters. So this model worked well for the firm for more that 20 years. As usual, 20 years is pretty long time for consumers to learn the discounting model. The sales started drying up and the cost and inventory started building up. More discounts followed and revenues started sliding. The company landed itself into a financial trouble. ( source).

The brand really was able to tap the " value for money " psyche of the Indian consumer. Indian consumers like a good bargain and for long years, the firm was able to capture profit out of it. But the popularity of other discount outlets of established brands and the quality issues of Koutons paved the way for the downside for the brand. According to some newsreports, the company faced the issue of inventory mis-estimates and huge debts. 

I also have bought the brand believing that I got a good bargain later found that I was a victim of a very clever marketing strategy. Often some students ask me whether Koutons will lose its brand equity if it gives discounts like that, assuming that they sell the product at MRP atleast in some outlets. In the case of Koutons, they sell by these discounts.

In the deep discounting model, the brand is secondary. What matters is the  attractiveness of discounts and high media spents announcing the discounts. It is not the brand that pulls the customers but the perceived bargain. Ofcourse the consumers should feel that the brand is aspirational . So it is a kind of a very risky , clever strategy. Project aspirational image and use discounts to pull the consumer in.

Koutons as a company is in financial trouble and the fate of the brand depends on how the company survives the crisis. The deep discounting model will work in a market like India as long as the firm is able to project the aspirational image. It lacks the glamour of brand-building but may work for short-term. In the long term such deep discounting will eventually kill the brand. 

Brand Update : Kara Skincare fights the mighty Hand Kerchief

After a long period of silence, the tissue wipes brand Kara from Aditya Birla Group is back in action. Launched in 2008 with much fanfare, the brand went into a long silence throughout 2010. The product was not even visible in the supermarkets and were silent across media. Now the brand is back with a bang with a new positioning and celebrity power. The brand also had a trademark issues with Dabur's Kaya brand since Kaya also had tissue wipes which was later settled ( source). 

Skincare Wipes are an emerging category in India. We Indians are not yet familiar with the idea of using paper tissue instead of our very own hand kerchief. But this trend is visibly changing with the new generation being open to the idea of carrying tissue instead of the hanky. This is the trend that Kara wanted to see and capitalize.

It can be said that the brand went in for a relaunch. The brand sports a new positioning and a tagline. The new positioning of Kara is very interesting since it pitches itself as an alternative to the ubiquitous hand kerchief. The brand also have roped in two celebrities to endorse - Sharman Joshi and Anushka Sharma.

The brand had moved away from the earlier positioning of " feel good " to hygiene. This is a major shift in the positioning platform of this brand. For that purpose, the brand had pitted against hand kerchief saying that using hand kerchief to wipe the face is a " bad habit " since we use hanky for lot of unhygienic purposes (as highlighted by the ads) .
The ad features these celebrities  highlighting the unhygienic nature of the hanky and encouraging people to use Kara Skincare wipes. The brand is talking about three basic benefits - Cleansing, Nourishing and Deodorizing. Kara Skincare has Cucumber, Aloe Vera and Mint oil  as ingredients to support the claim.

Watch the ads here : Sharman Kara 1, Sharman Kara 2 , Anushka 1 , Anushka 2

The current attempt of Kara is interesting and the brand has the guts to take on the generic competitor hanky head-on. The fact is that many consumers are unaware of the unhygienic nature of hanky and we believe that since it is washed daily , hygiene is taken care of. The ads highlight is issue nicely. The brand currently has adopted the tagline " Face Refresh Karne Ka Specialist "  ( Specialist for refreshing your face !).

The big question is whether the consumers will actually see the tissue wipes as an alternative to hanky - atleast for the use of  wiping the face. The answer is both yes and no. There is a section of our society which already is open to such extra-conscious about the hygiene. Most of the young girls have started using wipes because of convenience factor. These people will adopt the idea first and then there is a chance of more consumers adopting this product.
The brand had earlier tried to position itself  on the feeling good platform highlighting the benefits but consumers did not respond warmly to it. This may have prompted the brand to take an aggressive approach. The direct comparison with hand kerchief will definitely make consumer look at this brand seriously.

Another interesting aspect of Kara's strategy is its focus on both the genders. When launched, Kara was focusing on female segment but now it is explicitly targeting the male segment through Sharman Joshi. The brand also is not projecting itself as a hip-hop brand so that it does not alienate the larger segment of the society . So the brand had put the characters of the ads as common folks .

The strategy of fighting head-on with generic competition is a very risky but bold strategy. Here the brand is trying to create a parity with the hanky . The rationale is that Tissue Wipes is a new category and brand and category competition is not what should be addressed at this stage.
Making this category into a mainstream is the challenge that Kara faces and it has done the homework well.

Related brand
Kara Skincare wipes

Brand Update : Barclaycard RIP ( 2008-2011 ?)

According to newspaper reports, the Barclay's Corporate which runs the credit card business has decided to put Barclaycard on the block. The report further suggest that Barclays is going to scale down its retail operations owing to the bad debts accumulated during recession. The unofficial number of creditcards of Barclays is put at 2.4 Million.

Barclaycard was launched with much fanfare. The brand offered several differentiators which was later matched by other players. The company was in the dilemma of choosing between high risk Vs growth. Finally it decided to sell of the credit-card business and concentrate on other banking domains. 

Credit card brands are a confused lot. On one hand they want the users to splurge  and on the other hand, they worry about bad debts. Greed makes these brands charge exorbitant charges which adds to bad debts. It is a vicious cycle.

Having said that, Barclays had a reasonably good business albeit small in market size. That may bring in some suitors who wanted to scale up their business. Barclaycard failed because the brand lacked the distribution reach which is essential to scale up. The recession add to its voes for fear of accumulating bad debts.

Anyways another brand is going to die. RIP

Related Brand

Barclaycard

News reports

Brand Update : Bajaj Discover Zooms Ahead

It has been almost 6 years since I wrote about Bajaj Discover. A lot happened in these years about the brand. And those development was indeed surprising. Now Bajaj Discover is the second largest selling motorcycle in India . Since the introduction in 2004, the brand has moved through interesting phases to reach the top crossing the one million units sales per annum. 

The brand had a dream start with the endorsement from Jackie Chan. Discover instantly topped interms of awareness and image. The brand was launched as a part of the grand strategy of moving the consumers away from the 100 cc bikes towards more powerful 125 cc bikes. The commuter segment of the Indian motorcycle market was dominated by 100 cc bikes and Hero Honda ruled the segment.

The grand strategy failed and Discover was having tough times. Bajaj experimented heavily with the Discover brand by launching the brand in various engine capacities. Discover was initially launched in 125 CC later in 115 cc, then in 135 cc , then 100 cc and 150 cc. Most of these variants failed in the market. But somehow Bajaj decided to keep the Discover franchise alive. 

The fortune of the Discover brand turned with the launch of  the 100 cc variant. Ironically Bajaj resisted launching any products in that segment and it had the hypothesis that consumers will desert 100 cc m/cycle for more powerful bikes. But it had to bite the bullet and launch the100cc Discover and sales went through the roof.

The discovery of the potential of Discover was through a series of flawed product strategies. The dominant logic of the firm was that the era of 100 cc bikes were over which was a flawed logic. Consumers still found logic in using 100 cc bikes so Hero Honda thrived. 

The company got the positioning right for the 100 cc Discover . The brand talked about mileage ( 100 kmpl ) and that together with the premium image of Discover propelled the sale of the variant.The firm was right in pricing the brand competitively in the market. 

The success of Discover prompted the company to experiment more with the brand. Discover 150 was launched to act as a flanker brand for the premium Pulsar. Now Discover 125 is also being launched . It seems that there is hell lot of money at Bajaj for experimenting with brands.

Bajaj plans to use Discover for the volume game and the focus will be to give the right product mix to the commuter segment which forms the largest chunk of M/cycle market. The 100 cc and 150 cc experiment worked well for the franchise while the rest failed. 

Related brand

Bajaj Discover

World Player : Be a World Player

Brand : World Player
Company : Skumars

Brand Analysis Count : # 482

Another brand which has the potential to shake up the readymade market in India- World Player from Skumars is on the national rollout. But the eternal question remains - Can it meet the potential ?

World Player was launched by Skumars in 2010. It took almost one year for this brand to scale up the presence across the states. It is surprising that a national brand like SKumars would take such a long time to scale up the presence of a brand which has so much potential. 

The brand has a huge potential for two reasons :

• It is endorsed by Sachin Tendulkar.
• It is priced very very competitively.

I am not a big fan of celebrity endorsement strategy and I don't believe that all brands endorsed by Sachin have high potential. But for World Player, the presence of Sachin Tendulkar will add tremendous equity . I have a feeling that Sachin will do to World Player what Sunil Gavaskar has done to Dinesh Suitings. 

One of the factors that aid this brand is the pricing. One would expect this brand to be priced anywhere above Rs 1000, but surprisingly  Skumars has decided to price this brand between Rs 100- Rs 500. The brand is targeting youngsters aged 18-35 yrs. This brand is going to be a Mass Prestige brand.

By making pricing affordable, the brand has truly taken the price out of the equation in terms of marketing mix. Now branding and communication will decide the direction for the brand. Skumars should be commented because it didnot outprice the brand eventhough it had a celebrity like Sachin. Skumars has learned that lesson from its brand Tamariind which priced itself out of the market though endorsed by Hrithik Roshan.

By pricing the brand at Rs 100 - 500, the brand has not made itself cheap but affordable. The presence of Sachin Tendulkar will make the brand aspirational . I have seen a hoarding of the brand featuring Sachin and the brand had truly made itself aspirational. 

The brand uses the tagline " Be a World Player " which although a very plain basic tagline, will give creatives lot of space to work with. The tagline connects well with the brand ambassador also.

Skumars recently had lot of success with celebrity driven brand promotion. Be it Belmonte endorsed by SRK or Reid and Taylor endorsed by Big B, The company aims to break into the larger mass market with the cricket maestro Sachin. 

The presence of Sachin will create lot of expectations about the brand interms of the quality and design. The brand have to meet that high expectations which will be an Herculean task at a lower price-point.

The success of the brand will also depend on the brand's advertising strategy ( positioning) , the quality which it can deliver at the lower price points and the distribution. Skumars has a rich history and managing these will not be an issue. 

The only issue is the brand's future after the celebrity. But for now,  I am optimistic that the brand will truly create lot of ripples in the market.

Brand Update : Fiama Di Wills targets Men

Fiama Di Wills , the premium brand from ITC has now turned attention towards the growing men's grooming market. The brand has relaunched its range targeting the ever- beauty-conscious men by extending the Fiama Di Wills brand. 

Fiama Di Wills tried to enter the men's market in 2009 by launching a sub-brand Aqua Pulse. Fiama Di Wills Aqua Pulse shower gel was the product launched during that year.

This season saw a relaunch of the brand in shower gel and soap (bathing bar) form. Fiama Di Wills is currently running a TVC for the extension.

Watch the ad here : Fiama Men

This time around , the brand restricted the Aqua Pulse sub-brand to the shower gel variant and is using Fiama Di Wills brand to endorse the bathing bar while Aqua Pulse is mentioned in very small font.The main USP of the new variant is the sea minerals ingredient.

ITC has been putting heavy investment on the Vivel and Fiama brand portfolio. The brand has huge share of voice across the media. The equity of Fiama Di Wills will drive the initial sales of this variant.

I thought of Fiama Di Wills as a unisex brand and even though Deepika Padukone is the brand ambassador , the brand has been targeting both the genders. The launch of a specialized soap exclusively for men points to the effort of the brand to target this segment using a separate product. The launch also points to the recent trend in the Indian consumer family where individuals members like husband , wife, kids etc use separate  brands. 

One factor I noticed about Fiama Di Wills is the absence of a positioning platform for the parent brand. When the brand was launched, it had the positioning - Beautiful you , today , tomorrow. Later the tagline was lost among the numerous variants and campaigns. With the launch of multiple products targeting various segments, the brand needs to have a common positioning platform which connects all the variants together. Otherwise, the brand will have a confused state of existence in the consumer's mind. 

Related brand 

Fiama Di Wills

Polycrol : Express Relief

Brand : Polycrol
Company : Piramal Healthcare


Brand Analysis Count : # 481

Indian Antacid market is worth around Rs 250 crores and growing at around 10% annually. The market offlate has been witnessing lot of activity with major players running a series of campaign across the media. 

The antacid market consists of prescription products and OTC products. Many brands have crossed over to OTC market to tap the larger potential market. 

Polycrol is a brand from Piramal group that is now launched nationally in the OTC antacid market. The brand which has a 40 year old history is a popular brand in the eastern markets of India. The brand is currently running a series of campaign in the television media.

The Indian antacid market is dominated by brands like Digene, Gelusil, Pudin Hara Eno etc. Digene is mainly a prescription brand while Gelusil is the leading brand in the OTC segment. 

Polycrol has chosen a benefit positioning approach. The brand, like Gelusil, is positioned as a brand that helps people to indulge as a foodie without any fear. But compared to Gelusil, Polycrol was able to execute the positioning in an interesting manner.

Watch the ads here : Polycrol ad 1, Polycrol ad 2 

The brand rightly captured the benefit of the product and conveyed in a simple but effective manner. 

In a marketing perspective, the brand was able to create an awareness through this campaign. Although this brand is in existence for over 40 years, I came to know about this brand only after the current ad campaign. 

Polycrol has entered the market which has brands like Gelusil. Gelusil has unmatched brand awareness and equity in the market. So fighting the leader is not easy for Polycrol.

Through the current campaign, although Polycrol has established awareness, the critical question is How this brand is better /different from other antacid brands ? Since the brand has positioned itself in the same platform as Gelusil, the question of differentiation arises. 

Polycrol is now promoting its nano pack priced at Rs 15 but does not talk much on the differentiation aspect. The thinking is that since Gelusil does not have a credible competitor , creating awareness and parity will drive more sales for the brand. The next step for the brand is to create the point of difference which is credible and sustainable. 

The pack talks about 'Express Relief ' and I think that the brand will be trying to differentiate on that platform.  It will be an interesting brand to watch for .

Brand Update : RIP Logan ( 2007-2011) , Welcome Verito

Logan is being laid to rest. Mahindra Rise , the new owner of Logan has decided to rebrand Logan to Mahindra Verito. The death of Logan marks the volatile life of a brand and the logical end of a sour Joint Venture between Renault and Mahindra.

The death of Logan brings into life a new brand Mahindra Verito. The product has a new brand name and a new set of marketing mix elements too ( may be except distribution  channel). It is expected that Mahindra will make some cosmetic change to the existing Logan and bring in a new identity for Verito. Verito is derived from the Latin word Veritas which means truth. It is said that Mahindra is particular that its vehicles name should end with O hence the name change !

The good news is that Verito will ensure that the car which is considered to be a good product suited to Indian conditions will continue its life. Mahindra is keen to develop new products based on the Logan platform and this ensures that the legacy of the brand will go on. And the existing owners of Logan can be relieved because the service support will continue. All these however depends on the success of Verito and the future relationship between Renault and Mahindra.

The rebranding of Logan to Verito makes sense to Mahindra because it marks the formal entry of the company into passenger car segment. Since the product is good, Mahindra needs to work on the branding part and the service support and I am sure that Verito will be a formidable brand in the market. 

Related Brand

Mahindra Logan 

Brand Update : Daikin focuses on Country of Origin Positioning

It has been 5 years since I updated about this brand. Last time I wrote about this brand, Daikin was having a fair share of  voice with lot of ads focusing on the Silence attribute. The brand was running the " Complete Silence " ads for a while and then went into silence for five long years. I don't remember any campaign from Daikin  during the last five years ( atleast in my place). But even without any hype, the brand still commands around 5% of the Indian  residential A/C market. The brand may be doing the sales activities in the B2B market in these years but in the consumer market, Daiken was having complete silence.

In this IPL 2011, the brand started making some noise. The brand is now showing some reminder ads and the presence is also felt in OOH media. 

What is interesting about the brand now is that it has been repositioned. The brand has done away with the attribute based positioning and is trying out the Country of Origin proposition. The brand has adopted the positioning " With Love from Japan " . From a highly creative Complete Silence to basic Made in Japan  tag seems intriguing.

Along with the tag, the brand seems to have adopted some aspects of  parent company's approach to branding. Infact the brand has imported some brand elements from the parent. Daikin now introduces a mascot for the brand - a character called  Pichon- Kun. Pichon-Kun is a mascot which is a droplet with a small body. The mascot embodies the brand's philosophy of best of nature, fresh and eco-friendly. 

Globally, the brand uses the tagline " Here , There , Everywhere". 

The new brand line " With Love from Japan " at first sounded very archaic to me. I thought that the era of Made in Japan tag was over. But on thinking, I have a feeling that this could work in practical sense better than high profile branding stuff. The association of quality and innovation is still very much connected with  Japanese products. But the issue is that most of Japanese brands sell their Chinese made products so the manufacturing excellence associated with Japanese products have diminished significantly. If Daikin could reinforce the connection of quality and Country of Origin, then the consumers will embrace the product.

The brand has been existence in India for the last 10 years . The brand has a market share of hardly 5 %. This surely means that the brand has not reached its potential. One of the factor being the lack of investment in brand building. 

The brand can boost its sales if it could position itself as a true blood Japanese product (like Toyota) emphasizing on quality , innovation etc. But that need a series of campaigns reinforcing each of those attributes rather than just advertising the  " Made in Japan " tag.

Related post

Daikin - Complete silence  

Maa : Sweet Taste of Success

Brand : Maa
Company : Cavin Kare

Brand Analysis Count : # 480

Maa is a serious challenger brand in the Rs 500 crore Indian fruit juice market. This South Indian brand is on the way to a national launch is expected to give a tough competition to brands like Frooti and Maaza. Maa brand was originally created by Maa Fruits Pvt Ltd. The brand was acquired by CavinKare in 2008. Ever since the acquisition, the brand has been growing consistently in the markets like Kerala and TamilNadu. 

The Indian non-carbonated Beverage market is around Rs 3500 crore and of which fruit based drinks constitute around Rs 3000 crore. The market is divided into various categories like 100 % fruit juices, fruit based drinks ( that has less than 20% fruit pulp) , nectars which has fruit pulp between 25% -85%.

Maa for the last two years has been consolidating its position in the South India. The brand has scored well interms of distribution reach and brand awareness. The brand is closely associated with the mango flavor but also has three more flavors - Apple Guava and Pineapple.

Maa has also invested lot of money in brand promotion. The brand had adopted a positioning strategy based on aspiration and success during the relaunch in 2008-2009 under Cavinkare. The brand targeted the young consumers and positioned itself as a brand that will refresh you to move towards success in life.

Watch the ad here : Maa Success

In 2010, the brand resegmented the market and ran a campaign targeting kids rather than older consumers. The brand is running this commercial in the media this season.

Watch the ad here : Maa Mother 

The two ads however are poles apart interms of marketing strategy. Since the company is going to fight the likes of Frooti and Maaza, it will be proper if the brand identifies the right STP.

The success of Maa in South India is largely driven by smart distribution strategies. The brand is heavily promoted by the retailers and in some cases the retailers stock only this brand and no other mango drink. Since consumers are willing to switch between brands in the case of beverage category , Maa was able to boost the sales and establish connection with the consumers. The brand will be hoping to recreate the same strategy in the Northern market also.

In the branding front, the lack of a clear positioning is evident from the past campaigns. Maa needs to have clarity in its brand manthra and core value proposition. The brand is highly associated with Mango drink and the brand should be clear whether it should reinforce that association or try to position itself as a multi-fruit drink. Getting retailer support will also be a key determinant of the success of Maa in the National market. 

It is good to see a brand growing and scaling up for more challenges and a larger market. Maa should get its marketing funda sharp and clear and then take on the leaders with confidence.

Brand Update : 7 Up gets into Anger Management

After a long period of neglect, Pepsi has given some life to its sparkling lime brand 7UP. Ever since the spectacular brand launch in 1992, the brand went down in its share of mind and the market share. Pepsi is to blame for not nurturing the brand enough. The space left vacant by 7 Up was successfully taken by Sprite and Pepsi still is confused between Mountain Dew and 7 Up.

Now after almost 3 years, some decent marketing campaign has been launched for this brand. The last campaign was in 2009 for the launch of 7 Up Nimbooz which further diluted the existence of the parent 7 UP brand.

For the summer of 2011, 7 Up has roped in the Bollywood star Sharman Joshi as the brand ambassador. The brand is currently running a series of TVC featuring Sharman.

Watch the ad here : 7 Up Truck 

Along with the new celebrity comes the new positioning platform. The brand has taken up the role of Anger Management Expert. The new ad puts 7 Up as the best way to chill the anger. The ad can be seen as a continuation of the earlier positioning of " Bheja Fry , 7 Up Try".

One of the grave problem that this brand faces is its positioning. The brand has never been able to find a right positioning for itself  in the Indian market. Although it came first, it had to play second fiddle to Mountain Dew and Pepsi was confused about the position of 7 Up  in the brand portfolio. This confusion enabled Sprite to become the third largest soft drink brand in the country.

The new ad and the positioning of Anger Manager is not going to do anything better for 7 Up . The ads are quite catchy and Sharman offers some amount of  " cool factor " . The brand has the new tagline " Chill Machao " . Again the tagline is skewed towards the Hindi speaking consumers and I cannot find a better English translation for that. Anyways the brand talks about keeping cool.. 

The new campaign and the celebrity will raise the share of mind for the brand. 7 Up still have strong awareness in the market. Fido Dido is still alive in the mind of the consumers and in this era of ZooZoos, Fido could have done wonders to the brand if it made a comeback now.

In my personal opinion,7 Up still has not found a right positioning but has come close. By explicitly focusing on Anger, the brand lost a chance to position itself as a " Keep it Cool " positioning . The brand should have taken a broader platform than just Anger . Anger is just one of those instances where one loses cool.   Hopefully the follow up commercials may take the brand to a much broader positioning platform than just anger management. 

Related Brand 

7 Up

Nutricharge Man : Smart Nutrition

Brand : Nutricharge Man
Company : Tropical Wellness Pvt Ltd

Brand Analysis Count : # 479

Indian nutraceutical market is estimated to be around Rs 4500 crore . The nutraceutical market consists of products like functional foods, nutritional supplements etc. The market is on a growth mode and is expected to touch more than Rs 10,000 crore in a few years.

Tapping this high growth market is a new brand  - Nutricharge Man. This brand is marketed by Tropical Wellness Pvt Ltd and manufactured by Panjon Pharma Ltd.  

Nutricharge was launched in a phased manner and the brand was in certain market from 2010. In 2011, the brand has been launched nationally. Nutricharge Man is a nutritional supplement in the form of capsules. The product contains 35 essential nutrients  which will supplement the normal food. The logic is that the regular food may not be able to supply all nutritional requirements and hence one needs to take the help of such nutraceutical products.

The most interesting factor about this brand is that Nutricharge Man is endorsed by none other than Amithabh Bachchan. The brand is currently running a print campaign in most of markets featuring the brand ambassador. The communication of the brand is quite rational and informational in nature. The brand ambassador talks about the need for a healthy life enhanced by Nutricharge. The brand has adopted the positioning platform of Smart Nutrition. 

The brand is targeting the middle-aged man who is health conscious and has the potential ( fear) of contracting  lifestyle disease. 

When I saw the print ad of this brand, I went on to search about this brand and to my surprise, little was available on the internet. The brand has a well made website but there is no mention about the company that makes this brand . Since this is a health related product, consumers will look for details like the brand -owner because they have to trust the product before consuming it. Although Big B will give credibility to the brand, it is important that the consumers know about the manufacturers of a product like food supplement. 

The brand has definitely boosted its prospect rightaway with its association with Big B. But the downside is that it will be perceived to be a brand for older men rather than the middle aged man. The brand is targeting the people above 40 years of age.  The competitors of this product is the products from brands like Amway ( Nutrilite). 

In a way Nutricharge will be creating a new category of OTC nutritional supplement. The brand is relevant since there is a huge rise in lifestyle diseases and burn out in the middle age is now a common phenomenon.

Nerolac : Painting A Greener Tomorrow !

Brand : Nerolac
Company : Kansai Nerolac

Brand Analysis Count : # 478

Nerolac is an interesting brand story. This brand which has a rich heritage of over 97 years is on an aggressive mode in the Rs 2.1 Billion Indian paint market. The company which created this brand was born in 1920 as Gahagan Paint and Varnish Co in Mumbai.In 1957 the company was transformed to Goodlass Wall Pvt Ltd  later to Goodlass Nerolac Paints Ltd . The company was a part of the Tata Group till 1999 when its technological partner - Japan based Kansai Paint Co Ltd took a controlling stake in the company from the Tata Group. Now Nerolac is a subsidiary of Kansai Paints and the company has been rechristened as Kansai Nerolac Paints Ltd.

Nerolac is a leader in the Industrial paint segment of the Indian paint market. The Indian paint market is huge with an estimated market size of over Rs 17000 crores of which decorative paint segment constitutes over seventy percentage. The market is typically Indian which means that it is fragmented. According to a report by the brokerage firm Equity Master, the unorganized sector commands around 35% of the market. In the organized  decorative paint segment, Asian Paints is the market leader with a share of 30% followed by Nerolac with 20% , Berger Paints with 19% and ICI with 12%. 

Nerolac from the beginning of 2000 has been trying to attain leadership position in the decorative segment and the fight makes it a really interesting brand story. Nerolac had to fight the tremendous brand equity of Asian Paints in that segment.

Nerolac is a brand which never hesitated to invest in promotions and brand building. The brand has a really commendable awareness which was created through heavy brand promotions. The jingle " Jab Khar Ki Raunak Badhana ho, Deewaroan ko jab sajana ho , Nerolac , Nerolac "  still lingers in the memory of the public. Such catchy jingles and campaigns lifted the brand to double digits market share levels but could not bridge the gap with the market leader. 

It was in 2003 , that the brand made a huge plunge in celebrity driven promotion by roping in Amitabh Bachchan. The endorsement from Big B was a big news at that point in time. One of the major positioning move for Nerolac also happened at that time.Nerolac was originally positioned on a beauty-enhancing  proposition. The brand talked about decoration and in a plain speaking style successfully associated itself with that proposition otherwise that jingle couldnot have survived this long.

In 2003, the brand tried to emulate the Asian Paint's positioning based on colors. The ads featuring Big B had the tagline " Ye Rang Jo Hain, Zindagi ko Chootha hai " ( This color touches your life). In my personal opinion, the adoption of a positioning similar to Asian Paints confused the consumer.Although the endorsement of Big B put the brand on a high awareness state, the similarity of positioning had a negative effect on the association of brand and celebrity. I remember reading a report which mentioned that during the Big B endorsement, when consumers where asked about the brand which Big B endorsed, rather than Nerolac, they mentioned Asian Paints.

Before that positioning change in 2003, Nerolac had many things going for it. The brand had very powerful brand elements like the jingle and even a popular mascot - a painting tiger named Goody. The mascot was very popular and shared a powerful association with the brand. But the mascot was discontinued in 2003. Goody was created in 1970 to act as a differentiator and also create an identity for the brand. Since there were many players, the owners wanted as mascot to make the brand stand out. The decision of dropping such a powerful popular brand element was a mistake that Nerolac made. The brand should have made the mascot contemporary and that could have added some additional power to the brand .

During the late 2008, the brand still felt that it is not able to close the gap between itself and the market leader. The association with Big B was discontinued and the brand went for non-celebrity campaigns.

This year, the brand decided to make another high profile attempt using none other than Shah Rukh Khan to endorse the brand. The brand is now running lot of TVCs featuring the new celebrity ambassador.
In a significant move the brand has repositioned itself. In tune with the global positioning of its parent Kansai Paints, Nerolac also adopted the positioning based on environment -friendly attribute. The new campaign positions Nerolac as a healthy paint with no lead content and Eco-clean property. Shah Rukh sells this idea through the TVCs

Watch the Ad here : Nerolac 
So far Nerolac's major marketing issue was its inability to create a meaningful differentiation from Asian Paints. While Asian Paints established itself on the Color platform , Nerolac was confused about its own strength. This was reflected in most of their campaigns. Although the campaigns were well made, these ads did not reflect any image for Nerolac. Now the brand seems to focus on the Environment Friendly Healthy Paint as its core positioning platform.

The question is whether this positioning is important and meaningful for the consumers. It is true that Indian consumers are aware of the harmful effects of paint fumes. But this issue happens only during paining and after the painting is done , the harmful effects are hardly noticed. So will a focus on the Healthy Paint attribute be considered a powerful differentiator ?
Healthy Paint is a meaningful differentiator but not a powerful or sustainable one. Asian Paints or any other competitor can easily achieve parity with this feature. Infact Nippon Paint is already running a campaign for its Odour free paint  product.

In comparison with Asian Paint's focus on colors, Nerolac needed a much more powerful emotional differentiator rather than a eco-friendly platform because eco-friendly has now become a most used one rather a passe . Every brand talks about its eco-consciousness in one way or other. So putting that as the main positioning may not stand against a powerful competitor like Asian Paints.

Having said that , the presence of  Shah Rukh Khan will give a terrific boost to the brand. But this boost will be because of the celebrity power rather than the brand power and will fade when the association stops. The brand have adopted the tagline " Kuch Change Karo, Chalo Paint karo " roughly meaning, " Change Something, Start Painting  " ( !!!!!!) . Frankly I did not exactly got the idea behind the tagline. The tagline is not at all related to the core positioning of a Healthy Paint. So there is some confusion regarding the core brand manthra . Theoretically  the taglines are derived from Core Brand Manthra and the lack of that core manthra is the reason for most of positioning errors.

On a branding perspective Nerolac still needs to identify meaningful positioning to beat Asian Paints. Environment Friendly or Healthy Paint is an idea whose time has not come to India as of now.

Brand Update : Accent refuses to die !

12 years and over 300,000 cars sold worldwide, Accent still proved to be relevant in the Indian market. In the marketing world where brand managers gets bored with the brand even before consumers do, Accent is a different story altogether. 

Launched in 1999, the brand is one of the oldest selling sedan in the Indian market. Despite poor marketing support from the company, Accent once again shows that value-for-money and product performance is the key to unlock the purse of an Indian consumer. This brand is surviving just because of these two factors.

Accent got little or no promotional support from Hyundai for the last few years. Most analysts have written off this brand with a view that Hyundai will eventually phase off this brand. But it did not happen that way. Despite being a perceived dated model, Hyundai still sells decent number of Accent in the Indian market. Priced between Rs 5 Lakh - Rs 5.5 Lakh, this is still the most affordable and reliable entry level sedan in the Indian market.

One of the major factors that contributed to Accent's long run is the lack of competition. Although many brands tried to cater to the entry level sedan market, very few have survived. The only noteworthy competitor being the Indigo CS. With the death of Ford Ikon, Accent's chances of survival got a boost.

Having said that, Accent should have been given more promotional support by the company. Brands don't die. It is often killed. Accent will die not because of poor product performance but lack of marketing support. Hyundai never tried to build a brand image for Accent. The brand never had a memorable positioning . There was never an excitement around this brand and people chose Accent through a rational decision. This lack of emotional quotient of the brand will prove to be the reason of its eventual death.

Ideally Accent should have been nurtured by the company. If BMW or Benz can retain its charm all these years, why not Accent ? 

While product performance helps bring the consumers to the brand, emotional engagement keeps the brand live for ever. There was no attempt from Hyundai to build any type of emotional engagement about the brand.

Hyundai recently launched the 2011 version of Accent. The brand gets a facelift and some cosmetic changes. The launch was a muted affair and the brand's micro-site doesn't have the new pictures uploaded. In one way Hyundai executives were forced to keep the brand alive because of external pressure - lack of competition and demand. Given a chance, they could have just killed the brand ! What a paradox.

TVS Wego : Body Balance !

Brand  : Wego
Company : TVS Motors

Brand Analysis Count : # 477

TVS is on a roll these days. The company's fortune multiplied ever since it broke up with its partner Suzuki in 2001. The company made a strong comeback in the two wheeler market with TVS Victor and later created a place in the market through TVS Apache motorcycle.

In 2011, the company has entered into gear-less scooter segment with the high profile , high decibel launch of TVS Wego. Wego is a unisex scooter  with a engine capacity of 110 CC and priced around Rs 42,000. The brand directly competes with the market leader Honda Activa. TVS has already built a strong equity in the 60cc scooterette market with its market leading brand TVS Scooty.

TVS Wego is in the market at the right time. The scooter market in India is growing at a scorching pace and dominated by one big brand- Activa. A large growing market  dominated by a single player is always an attractive option . There is always a space for a second brand provided it can offer a differentiated value proposition to the customer. 

In the Indian scooter market, the competitor is Honda and it is not an easy task to offer a value proposition that beats Honda. Many players have accepted defeat in this market including the erstwhile market leader - Bajaj Auto. Hero Honda is another strong contender with its brand Pleasure which is mainly targeting the lady commuter.

TVS has created a worthy challenger to Activa by launching Wego. Going by the reviews, there is a general consensus that Wego will be accepted by the consumers. More importantly , the brand was able to find a worthwhile differentiation to fight the market leader. Wego was launched at the right time when Honda is struggling to meet the demand for Activa. The long waiting period of Activa will force many customers to look for alternatives and this offers tremendous opportunity for Wego.

Wego is well styled and adequately powered scooter and is priced along the market going rate. The brand has found a unique differentiator  and has called it Body Balance . During the Bajaj Chetak era, balance was a critical issue since the engine of Bajaj Chetak was placed on one side and caused considerable imbalance. Vespa which was the competitor of Chetak was considered to be more balanced since the spare tire was kept on the other side to balance the engine weight. 

Although modern scooters like Activa and Pleasure doesn't seem to have such an issue, the body balance focus of Wego seems to be a relevant differentiator because balance have association with stability and safety.

The website of Wego explains the body balance in a detailed manner. Unlike the other scooters, Wego has a front inclined design which gives better stability while riding. The brand chose this feature as its USP and is going all out to promote body balance as its USP.

So the opportunity is right, the product has right features and has found a reasonable differentiation and the next critical stage is to communicate the value proposition to the consumers.Wego has really disappointed in the brand communication stage.The television campaign of Wego is one of the worst ads that I have seen in recent times ( strictly personal opinion ). 

One and only best thing about the ad is that it creates a strong association between the brand and the Body Balance feature. So in that perspective, the ad does its job. But on all other counts, be it creativity, execution , the ad is totally lost. The ad can be viewed once but not worth watching second time. 

Watch the ad here : TVS Wego Body Balance

I still don't understand why that old lady is carrying a monkey doll ???

My personal opinion is that  such features are best explained using a rational theme. Here in this case, the brand has tried to use humor  and hyperbole to convey the concept of body balance and the viewer is clueless about how this body balance works in practice.The counter argument would be that a normal user will checkout the website or showroom and find about the explanation about body balance and the campaign is just to bombard the consumer with this term . So to be fair to the brand, the ad works at some level but at the cost of refinement and creative execution. 

Unlike Hero Honda Pleasure, Wego has positioned itself as a unisex scooter for modern day couples. The entire communication is targeting couples . 

Wego can offer quite a challenge to Activa. Activa is currently struggling to meet the demand and the long waiting period can cause many customers to look at Wego. Activa recently launched a print campaign assuring customers of speedy delivery once they ramp up their operations. 

The success of Wego largely will depend on the performance of the product on road. The real customer reviews and word of mouth will be the acid test for this brand. 

Brand Update : Sprite Started Preaching Gyaan !

This summer Sprite has launched a series of campaign under the banner of University of Freshology. This heavily invested high decibel campaign is interesting because it has subtly changed the basic DNA of Sprite ( Indian context). 

Sprite belongs to the sparkling beverages segment which is having a market size of 700 million unit cases and the brand has a market share of 14% . ( Source afaqs). The brand had crafted a special place for itself by differentiating itself as a plain thirst quenching drink.

Sprite gained much traction in the market by promoting simplicity. While the other soft-drinks brand including Coke spend lot of time building hype and building castles on air, Sprite did a contra - thinking and projected itself as a drink that quenches thirst . That plain non-reverence take on the other brands made Sprite a huge hit in the market . 

Sprite was launched with a famous tagline "Bhujaye only pyas , baaki all bakwaas" ( Sprite quenches thirst while rest talk nonsense) .Over these years, the brand experimented with different taglines which were not quite successful as the first one. The brand never the less maintained its posture of a no-nonsense softdrink which was its DNA.

The recent taglines were " All taste, No Gyaan " and "Seedhi baat, no bakwaas, clear hai "

The current campaign of Sprite talks about a hypothetical " University of Freshology " . The University presided by the brand and a fictitious professor will teach youngsters to tackle difficult situations like :-

 How to ogle at girls when you are sitting with your girlfriend ?

How to handle difficult questions especially from papa or mom ? 

etc etc.

Watch the campaign here : Sprite roommate

                                          Sprite Girl friend

                                            Sprite ogling 

Even though the campaign looks quite interesting, there is nothing fresh as far as the big idea is concerned . The idea of a University is pretty stale and has been in the market before in the form of Axe Academy and Horlick's Nutrition Academy  etc. The positioning strategy of a brand posing as an expert is old fashioned strategy.

Here there are two significant changes that has happened interms of brand's positioning. The brand has moved from its core positioning as a Thirst Quencher to Freshness Provider. Thirst and Freshness, although related, are two different platforms. Thirst is a basic need while Freshness is a broader concept  ( benefit). So by shifting focus from thirst to freshness, the brand has made a  significant change in its positioning.But the current positioning has a problem. Another brand from Coca Cola stable - Limca has the positioning based on Freshness. The imagery of water splashing is shown in the commercials of Limca also.Limca has the tagline " Fresh Ho Jao " meaning " Be Fresh " . So is Sprite taking the place of Limca  ? Can two brands from the same company in the same market have same positioning ? Which is more fresh  - Limca or Sprite ? Is Limca on its way out ??? Has the company looked at the similarity in positioning of the brands in their portfolio ? 

Another significant shift is with regard to the brand personality of Sprite. All through the life, Sprite has been a ruthless critic of preaching. It had made sarcastic parodies and spoofs of brands which tried to show off or preach to customers. At one point of time, Sprite even had the tagline  "All Taste No Gyaan " means All taste No Preaching. It is saddening to see such a brand starting a university to teach some Gyaan to the consumers. This is a huge backtracking from the much publicized, much liked DNA of Sprite as a plain Thirst Quencher. The new ads of Sprite even shows the professor having a board which shows Freshology Lessons  ( Gyaan) ! What a paradox.

It is confusing why Sprite thought of such a big shift interms of the brand DNA ? The concept of a honest thirst quencher is a platform which is very strong and relevant. The scope of creative execution was also plenty. Since the brand has strongly associated with that platform, it also acted as a clear differentiator for the brand. If a consumer is asked  about Sprite, he would definitely say that its a clear drink that quenches the thirst , which is a powerful place to occupy in the consumer's mind. I feel that the brand has taken a huge risk in diluting the core positioning and altering the brand personality. The damage will be hard to repair.

Another factor which I have noticed is the audience or the TG which the brand is talking to. Sprite, in its commercials has always been male dominated. In all the campaigns except the Sania Mirza ad, main characters were male but the brand was never perceived to be a drink for men because the ladies were not shown in poor light. But in the latest two campaigns of Sprite, the brand has taken potshots on girls directly which is also a risky move for a gender- neutral product like a softdrink. There was no need to show girlfriends as jealous or boring unless the brand decides to target only male consumers. All though these issues may seem petty, its better to be careful.

The brand also has changed its tagline to " First Drink, Then Think " which may not have much relevance to the brand outside the context of the current campaign. The tagline is neither catchy nor worth remembering unlike the earlier taglines.

All those which has been discussed in this post are changes which have long-term effects. The shift in the core DNA of the brand will dilute the brand's equity which was built over the last 12 years. There is a clear sign of confusion in the brand's vision about its Manthra and Positioning. I think the brand should  First Drink and Then Think ... Clear Hai ?

Related Brand

Sprite