Sugarfree : Freedom From Calories

Brand : Sugarfree
Company: Zydus Cadilla
Agency : Rediffusion

Brand Count : 150

Sugarfree is the market leader in the emerging category of Sugar substitutes. The sugar substitute market in India is estimated to be of Rs 60 crore growing at 15%. The market is expected to grow even faster because of the changing lifestyle of Indian elite. Sugarfree has around 70% market share in this segment.
The category will be of interest to marketing practitioners because of its potential. Primarily marketed as a sugar substitute for diabetic patients and diabetic prone middleaged Indians, the market is witnessing a change in the positioning of this products.

The major players in this markets are Sugarfree, Equal and the new aggressive entrant Zero from Alembic. These products are now targeted at the more " Proactive " consumers who are health conscious and non diabetic. This is a risk that the marketers are taking. The rationale is that these proactive consumers have seen their friends and relatives suffering from the consequences of diabetics . Hence will be looking for options to substitute sugar in their daily diet. Hence the product is positioned as a substitute for sugar ( to a certain extent). The rationale behind this positioning is to create a positive image about this category. If these brands are marketed as sugar substitute for diabetic patients, the consumers will hesitant to publicly buy this product. But when these products are marketed as a healthy option to stay fit, there is a positive perception towards this category.

The segmentation for this category will be SEC A1-A2 aged between 30-40. Although marketing campaigns are trying to position this as a healthy alternative to sugar, I feel that the actual buyers will be those who have been diagnosed with diabetics or youth in the risk category who have diabetic parents .

Since this product category is new, the task of the marketers are manifold. The consumers has to be educated about this product. Since the TG is not diabetic patients, the task is more difficult because the competition will be with ordinaryl sugar. Another task is to make the consumer to try the product. Then comes the price, these products are priced at a premium and hence it will be a tough task to convince the value conscious Indian consumer.

Should you spent so much money in repositioning this category away from diabetic patients? The reason for this question lies in the fact that India will have large number of diabetic patients owing to the changing psychographics. It takes minimum effort to convince the diabetic patients to take this product .( I am not sure whether diabetic patients can take this product, correct me if I am mistaken). I feel that there is a good market for a brand that targets this diabetic patients rather than beating around the bush and spending hell lot of money on repositioning. Hence " Enjoy life with Diabetics " will sell more than " freedom from calories".

Sugarfree has the ingredient of Aspartame which is a low calorie sugar substitute. The competitor Zero is having sucrose based sugar substitute.Sugarfree has recently ran into trouble because of some health issues regarding its ingredient Aspartame.

Sugarfree is positioned on its " Low Calorie" attribute and the campaigns promote this brand as a healthy option for consumers who have less time for exercise and targeting mainly at the SEC A category. Lack of product awareness and high price will limit this product category to a niche ( a profitable one) .

Source: agencyfaqs,timesfood,businessline

Brand Update : SugarFree launches chocolates under D'Lite brand

SugarFree, the market leader in the Rs 350 crore Indian artificial sweetener market has recently launched a brand extension much to the delight of calorie-conscious and diabetic patients in the form of dark chocolates. India which is considered to be the diabetic capital of the world is yet to see a boom in the artificial sweetener category and sweets made up of artificial sweeteners. This is largely due to lack of awareness and fear of risks in consuming such products. 

However slowly and steadily, the market is warming up to such alternatives to non-sugar delicacies. To take advantage of such potential, most of the confectionery brand has one or two variants in the sugar-free category. For example, Amul has one variant of sugar-free dark chocolate but is rarely available in offline stores.

Zydus Wellness, the owner of SugarFree is sensing such an opportunity and with a brand which has a strong generic name and market leadership, it would not be wise not to take advantage. The company has chosen to launch its range of dark chocolates under the sub-brand D'Lite. D'Lite is not a new brand, earlier, SugarFree had attempted to launch a range of beverages such as fruit punch under this brand name. 

In the new avatar, D'Lite will be initially a digital-focused brand with the product available in online stores such as Amazon, BigBasket etc. The sugar-free chocolates come in four variants - Dark Rich Cocoa, Dark Zesty Orange, Dark Hazelnut flavour with roasted almonds, and Dark Crispy Quinoa with roasted almonds. All these have 50% cocoa content. The sugar-substitute is maltitol. 

The brand is positioned as a premium healthy alternative for calorie-conscious consumers. Priced at Rs 99 for 40g, the brand is a premium offering. The packaging is excellent and reflects the premiumness of the range. The brand has a soft-launch and I think it is promoted initially through digital platforms. The brand is promoted with the hashtag #Twogood. 

I strongly feel that the market for such products has huge potential. The one factor that prevents growth is the negative feedback from a key influencer - doctors. Most of the doctors whom I talked to have expressed a negative opinion about the artificial sweeteners. Except for Stevia, all sugar substitutes carry some form of side-effects is usually what doctors say. It would take some persuasion from these marketers to change that influencer- narrative. However, for a consumer, these products are welcome alternatives to sugar and help keep check of sugar-cravings. 

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SugarFree

Brand Update : Sugar Free Gold

Sugar Free Gold now running an aggressive marketing campaign. It has roped in two celebrities . Now Sugarfree is endorsed by the Tamil actress Simran in the South and Bipasha Basu in the North.

Watch the TVC here : Sugarfree

The new campaign is interesting because of two factors.

As discussed in my earlier post, Sugarfree has been positioned as an healthy alternative for Sugar. Now the new campaign takes a slight variation in the positioning from health to fitness. While both health and fitness are in the same level , fitness platform is more appealing to a broader set of younger consumers than health.
Health is defensive while fitness is proactive.

Another interesting factor is that the new campaign tends to associate the unique shape of the Sugarfree with body shape. I think its a smart move by the agency to link the shape of the bottle and a perfect body shape.

But there is something for the brand to worry about.
Recently I was talking to a doctor friend of mine and the subject of this brand came into the conversation. He mentioned that these products contain Aspartame which is bad for the health.

Sugarfree has different variants which have different ingredients. Sugar Free Gold have aspartame while Sugar Free Natura have sucralose which is a healthy substitute to sugar than aspartame.

I think that its the price that is not making this product category to expand. Although I am health conscious and a tea lover, I have a perception that Sugar Free will burn a big hole in my pocket. So unless the prices of these products come down, this product will not be accessible to a large mass of potential customers.

Nutralite : Better than Butter

Brand : Nutralite
Company : Zydus Cadilla
Agency : Mudra
Brand Analysis Count : 325

Zydus Cadilla is a bold marketer. First it fought with the sugar by launching the sugar alternative - Sugarfree Natura and now its fighting with butter by relaunching the brand Nutralite.

Nutralite is table margarine. World over margarine are used as a substitute for butter. Margarines are fat derived from either animal products or vegetable oils. The veggie margarines are used as a healthy alternative for butter.

Nutralite was acquired by Zydus in 2006. The brand was then relaunched with a controversial positioning " Better than Butter ". The slogan prompted Amul to take the issue to ASCI which directed Zydus to substantiate the claims in their future campaigns.

The organized branded butter market in India is estimated to be around Rs800 crore ( source : Moneycontrol). The market is dominated by Amul.

Nutralite brand achieves relevance owing to the changing lifestyles of urban Indian consumer. The affluent laid back lifestyle has created lot of lifestyle diseases and prompted the urban Indian consumer to be health conscious. The increasing incidence of heart problems and diabetes has paved the way for the emergence of health foods. Zydus is trying to cash in on this health wave.

Nutralite is positioned directly as a healthy alternative to butter. Like the SugarFree Natura,

Nutralite also wants the health conscious consumer to choose it to the ordinary butter. The logic behind the positioning is that Nutrilite has less cholesterol and does not contain hydrogenated fats compared to butter. It also has PUFA ( poly unsaturated fatty acid ) and MUFA (monounsaturated fatty acids ) which are known cholesterol fighters.

The brand was relaunched with television commercial showing the husband indulging in Aalu Paratha without being worried about health.

Watch the T VC here : Nutralite First ad

The controversy over the slogan - better than butter has prompted the brand to slightly alter the positioning to :Healthier than Butter.

The brand is now running a high decibel campaign featuring Sathish Shah. The message of the ad is to encourage the consumers to indulge in food without worrying about health. The brand is targeting the ladies in the households who are worried about their husband's health.

Watch the Tvc here : No Excuses

Nutralite aims to corner 8-10% of the butter market. The direct attack on butter will definitely catch the attention of the consumer. But whether this attention will be translated to sales is something to watch for. Convincing the consumer to opt for Nutralite instead of butter is not an easy task. Firstly the brand has to convince the customer that the good old Amul Butter is unhealthy. Second it has to achieve parity ( Points of parity) with butter. Then it has to convince the customer that Nutralite is indeed healthy. Hence the brand has no other alternative but to directly attack butter.

Margarines are not popular in India and the category is non-existent. The high profile launch of Nutralite may also see an emergence of margarines as a new product category.

Brand Update : Cadbury

India's favorite chocolate brand has launched a new brand of chocolates exclusively for those suffering from diabetes . The new brand ' Cadbury Lite ' is currently test marketed in Tamilnadu and Andhrapradesh.

This is definitely a good news for that 10% of urban population who suffers from this condition. Cadbury Lite comes with no added sugar and has a sugar substitute Maltitol .Cadbury Lite is clear cut in its positioning. It is for those who suffer from/prone to diabetes rather than for the calorie conscious. May be Cadbury does not feel that its products are unhealthy .

On a branding perspective, it is interesting to note that Cadbury Lite is a new brand rather than a variant of Dairy Milk. The question arises as to why did Cadbury resisted the temptation to launch a variant rather than a new brand. Please note that Nestle launched the variant Kit Kat Lite for the calorie conscious.

One reason can be that the market for the sugarfree chocolates is high and unexplored and hence there is an opportunity for a new brand. Second reason is the seemingly conflicting positioning of ' sugarfree ' chocolate with the existing hardcore sweet positioning of Dairy Milk.
But I feel that the primary reason is the opportunity to develop a new category and a new brand. How ever the national launch is expected only after the results from the test marketing.

Orbit Chewing Gum : Its Working

Brand : Orbit
Company: Wrigley's
Agency: BBDO

Brand Count:229

Orbit is one of the world's largest selling chewing gum brand.In India, the brand shares the market leadership with Center Fresh brand.Orbit was launched in India in 2004. This was India's first Sugarfree chewing gum and together with Perfetti's Happydent, this brand has rejuvenated the chewing gum segment in India.
Orbit can be termed as a functional chewing gum. The brand when launched differentiated itself from the existing chewing gums with its "sugar free" property. Along with that, the brand had its USP of its ability to reduce the chances of tooth decay by 40%.... surprising isn't it?
According to the brand, its is clinically proven that by chewing orbit for 20 minutes after a meal can reduce the chances of tooth decay by 40%. This is done by stimulating saliva production.The brand is positioned as a functional gum which prevents tooth decay and its sugarfree feature makes it a healthy option.The brand uses rational advertising to promote this brand.

Within a short span of time, Wrigley's Orbit became a success in the market.Buoyed by the success, Orbit extended the brand with Orbit White which is a whitening chewing gum. Orbit white is pitted against Perfetti's Happydent. For Orbit White, the company adopted an entirely new marketing strategy. Unlike Orbit , Orbit White adopted the Absurdism concept in advertising to promote the brand. Absurdism is using bizarre concepts and hyperbole to promote the brand. According to a research conducted at Oklahoma University, Bizarre ads tend to increase the visibility of the brands. Also such messages acts as clutter- breakers in a highly competitive market. Now in Indian market, we can see lot of marketers coming out with bizarre ads like Happydent, Amaron etc.
For Orbit White, the ads use the protogonist Dr Bhatawdekar and the heroine is a cow. The ads are quite funny and outrageous. The brand uses the tagline "Its working". Although I have come across lot of people who dislike this commercials, I personally like it. The latest ad have even a jingle which says " Yellow Yellow Dirty Fellow, White White Orbit White". And one ad have Dr Bhatawdekar insisting " Orbit White is a must for Bachelor Mans and Bachelor Womans".

Watch The tvc's here: Orbit White

Globally the Orbit brand adopts the tagline "For a good clean feeling no matter what" in India, Orbit uses " for a healthy teeth and prevents tooth decay " as its main message.

The product category became popular with the kids initially with bubblegums promoted heavily using consumer promotions.The popularity of cricket also helped this category to become popular with the grownups too. With the television showing cricketers chewing gums while playing, the category soon become a hit with the youth. Slowly this product became a part of " being cool" accessory in the campuses.But Iam surprised to find no cricketers endorsing this products.

But chewing gum manufacturers are facing lot of issues in the market. The primary one being the hygiene issue regarding the disposal of the product. We know that after using this product, it has to be disposed and often careless disposal of gum can cause the issue of hygiene . The careless disposal of chewing gum has raised serious issues in other developed markets and even has caused a ban on chewing gum usage. In India too, most of the educational institutions ban the use of chewing gums in the campuses because of the careless disposal. Although most products advertise on their wrappers on method of disposal, seldom it is practiced by the users. In future also, this issue can cause some restrictions to the product usage in public places.The marketers have to think of ways to curb this problem since it can cause some serious regulatory obstacles in the future.

Source:agencyfaqs,businessline,dna

Brand Update : Amul

Amul has launched India's first Probiotic Wellness Icecreams. Probiotics are live beneficial culture which when administered in adequate amounts confer a beneficial health effect on the host. Probiotics help in digestion, fight allergic reactions and even helps in controlling traveler's diarrhea. It also prevents colon cancer and is said to enhance brain activity. Amul will gain a huge first mover advantage by launching this product now. The Indian Wellness market ( including beauty ) is huge with a market size of around $ 9 billion. Icecreams are considered to be a junk unhealthy food . The wellness range is expected to change the way Indian consumers look at Icecreams. Now consumers can indulge in icecreams without worrying about the health.
Great thinking ....

Icecreams were often a dream for Diabetic patients...but not any more...Along with the Probiotics, Amul is set to shake up the icecream market with the launch of India's first Sugarfree icecreams.The icecreams contain digestible sugar substitutes which enable the diabetic patients to indulge. The company communication excerpts is given below:

"For diabetics, consuming ice-cream had remained a dream. Amul is all set to change that with the launch of India's first specially created SUGAR FREE low fat diabetic delight. In Amul Sugarfree Probiotic diabetic delight Frozen Dessert, Sugar has been replaced with ZERO calorie and low calorie sweeteners. Fructo-oligo saccharides are soluble dietary fibre that improve the mineral absorption and bone health in addition to increasing the disease fighting ability of the body. Digestive enzymes sparingly digest these sweeteners in stomach or small intestines and therefore do not cause fluctuations in blood sugar levels unlike in a diabetic condition where intake of digestible sugar causes fluctuation in the blood sugar level.

In diabetic condition it is advisable to consume less fat, less calorie to maintain proper metabolism. Amul SUGAR FREE probiotic diabetic delight contains 50% less fat and half of the calorie than normal ice cream. Further, it has been supplemented with pro-biotic cultures for health improvement. All these special range of ice creams/frozen desserts would be available in 125 ml, 500 ml and 1.25 litre packs in five flavours, vanilla with chocolate sauce, strawberry, chocolate, shahi anjir and fresh litchi. They would be available in the price range of Rs. 15 (125 ml.) to Rs. 120 (1.25 ltr.) "

India has 37 million diabetic patients and around 400 million overweight. That is a huge market for healthy foods. With the media and doctors in an overdrive to educate Indians on the efficacy of healthy foods, the market is expected to grow multifold. With the launch of healthy icecreams, Amul is all set to ride the healthy foods wave.

Kwality Walls Are You Listening .....

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Boomer : Boom Boom Boomer

Brand : Boomer
Company: Wrigley's
Agency : Grey

Brand Count : 241

Boomer is a pure kids brand. When most of the chewing gum marketers are spending heavily on the adult segment with sugarfree variants and outlandish ad budgets and creatives, Boomer followed the kids.
I feel that Boomer now takes the position of BIGFUN which was the best selling chewing gum during my school days. BigFun is currently not in the market.

Boomer was launched in India in 1995 by Joyco-which is a confectionery major from Spain.Boomer actually revived the chewing gum market in India and in 2000 became the single largest brand in the segment with a market share of over 40%. But later the company lost out to Perfetti which redefined the entire confectionery market. In 2005 Joyco was taken over by Wrigley's . Today Boomer is fighting for leadership position with its competitor Big Babool .

Boomer is targeting kids aged 10-15 . I am little confused about the positioning of this brand because I could not make out the exact positioning strategy. But Boomer focuses on the fantasy hero who helps the kids who land up in the midst of villains. Its a kind of story book fantasy that this brand tries to adopt. The brand has effectively made use of its brand elements like the Boomer Hero and the famous jingle "Boom Boom Boomer". Hence this brands is positioned as a friendly companion for the little customers. The ads of Boomer is another example of Absurdism in Advertisements.
Boomer is an international brand and uses the same Boomer Hero. Worldwide this brand uses the same theme to promote itself.
The brand thus have advantage of its competitor because Babool lacks such powerful brand elements. Boomer is able to catch the attention of kids through various heroic stories of Boomer and that can very often translate to sales. Moreover in the kids confectionery, the product sales now are driven by sales promotions rather than brand. Kids may choose Babool if it offers more goodies than Boomer.
In the highly competitive market for Kid's mindshare , Boomer stands to gain because of the strength of its brand elements.

Accu-chek : Live Life The Way You Want

Brand : Accu-chek
Company : Roche

Brand Analysis Count : 293

Accu-chek is a unique brand. The brand is a pioneer in home blood sugar monitoring device market in India. Accu-chek is the brand of global diagnostics major Roche. Roche introduced the revolutionary blood monitoring device in 1983.
India is the facing the huge problem of burgeoning diabetic patients count. According to media reports 20% of world's diabetic patients are in India. This has created a market for diabetic related products in India which is estimated to be over Rs 1236 crore growing at 16%.
Like the brand " Sugarfree" discussed elsewhere in the blog, Accu-chek also treats diabetes as a lifestyle issue rather than a disease. Accu-chek is positioned as an lifestyle enabler rather than a medical device.
This smart positioning comes from the customer insight that diabetes is an obstacle to a person's way of life. Once detected, the person's life changes forever. The lifestyle changes and the enjoyment withers away.
One of the most important part of treatment for diabetes is the regular blood sugar monitoring. Doctors assure the patients that if they are able to monitor sugar levels and adjusts their life, diabetes can be contained. But monitoring blood sugar level involves visits to the lab which is a real boring and damning experience.
It is from this problem that innovative products like home blood monitoring devices were created.These devices are a boon of diabetes patients because of the convenience factor.

Accu-chek is actively promoted by Roche in India. The brand has the ace cricketer Wasim Akram as the brand ambassador. Wasim was diagnosed with diabetes during his peak career point. Most analysts predicted end of career for Akram. But with careful monitoring and control, Wasim came back to cricket and proved the doomsayers wrong. WasimAkram fits perfectly with Accu-chek's positioning of lifestyle enabler. Akram features in the ads of this brand and often participates various events sponsored by the brand.

Accu-chek uses the classic slogan " Live life the way you want". The slogan actively captures the brand's vision and I am quite impressed by the vision of the brand. The brand assures the customers that one can life a healthy life with diabetes.
To reinforce the positioning, the brand is very active in promoting information regarding diabetes. The brand had a CSR initiative in 2004 called Inspiration Series where the brand took up the cause of juvenile diabetes ( kids suffering from diabetes). The brand also leads in observing November 14 as World Diabetes day by organizing awareness camps and road shows.
The brand also is a smart innovator. Accu-chek has lot of variants like Accu-chek integra which was launched in 2007. This product is a premium product which has more advanced features. A typical blood monitoring device consists of a a meter, strip and finger pricker .

Accu-chek is not without competition. The biggest competitor is One Touch Ultra from Johnson and Johnson. The list is long with every major pharma players launching their own brands. All these products are priced higher starting from Rs 2500 and above. The testing strips are also very expensive and now there is a trend where companies sell the meters for low prices and make money on the strips. However for a consumer, these products are a boon and the increased competition may see the prices becoming less and the product becoming more affordable.

Brand Update : Polo

Nestle's Polo has got back its original tagline " Mint with a Hole ". The brand is running a new campaign featuring the world famous tagline. Remember that Polo had discarded the famous Hole campaign and took another tagline " Polo Ghao seethi Bajao " . I think it had cost the brand dearly. Competing brands like Mentos ( industry competition) and host of other mint based chewing gum brands like CenterFresh and Happydent has eclipsed this brand which was a pioneer in the mint segment.
The new campaign revolves round the question " Where is the Hole " and the TVC ends with the voice over " The mint with a Hole "

Read the complete story board here : Agencyfaqs.

Although the brand has lost valuable time by messing up with a successful positioning, its good that the brand finally got its acts together. The agency has done well in introducing the old tagline in an interesting manner. But the brand has to understand that the industry is moving towards the " Sugar Free " products. Worldwide Polo has a sugarfree variant and I think its time the brand brings such a variant here because the competition from Happydent and Orbit is eating into the Ordinary Mint segment.

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Brand Update : Mentos

Brand Mentos is getting smarter and smarter. The brand which broke into the confectionery market with its " Dimag ki Batti jala de" campaign has hit the Big Idea jackpot. This year saw a new campaign from Mentos in the same line as its earlier campaigns. The ad features a young man in an auditorium with his squeaky shoes.

Watch the ad here : Mentos
The ad is maintaining its " Makes You smarter" tagline and this has been a hit in the market place.According to agencyfaqs, the ads has helped the brand to increase its marketshare in the soft mint category from 33% in 2005 to 48% in 2007. The company attributes this to the smart advertising. I would attribute this to the excellent quality of the product. The ads are made by Mr Rajesh Krishnan of Footcandles.
Mentos has been using Ordinary Life & Mentos Life and the tagline " Makes You think Smarter" since 2005 . The first in the series was the Classroom ad followed by the " Haircut".
Mentos is a classic example of the power of Big Idea. The "Makes You Smarter" idea can be used by the brand for decades and it gives such a flexible platform for the ad film makers and the creative team to make the consumers laugh.

As a consumer,I would wait for the sugarfree version of Mentos which can take this brand to the next level of leadership.

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Source:agencyfaqs