Monday, September 28, 2009

Yakult : The Kiss of Good Health

Brand : Yakult
Company : Yakult Danone India Pvt Ltd
Agency : Hakudo Percept


Brand Analysis Count : 419

Recently I was intrigued by an ad featuring the bollywood actress Kajol where she endorses a drink in a small bottle. The brand name also sounded strange . The quest after that small drink brought me into an interesting brand - Yakult.

Yakult is a probiotic drink from Japan. The drink is brought to India by Yakult Honsha of Japan in collaboration with Groupe Danone of France. Yakult is a world leader in probiotic drinks and has a rich heritage dating back to 1935.

Yakult was launched in India in the late 2007. The brand was initially available only in Delhi. Now Yakult is being launched nationally in a phased manner.

Probiotic market in India is in a nascent stage. Although many players like Amul, Nestle has entered the market, the category has not yet witnessed a heightened consumer interest.

Probiotics refer to those drinks which contains live micro organisms which are healthy to human body. These micro organisms help the body in digestion and also in fighting diseases.

Yakult is fermented milk that contains healthy bacteria Lactobacillus casei strain Shirota. According to the brand site, a 65 ml Yakult bottle contains 6.5 bn probiotic bacteria ( Source).

Yakult has been testing its marketing strategy for around a year and is now ready for the national roll out. The brand is currently available in Delhi, Mumbai, Chandigarh and Jaipur. The entry of Yakult is expected to increase the visibility and growth of probiotic category in India.

What is interesting about Yakult brand is its marketing strategy. The brand has adopted a two prong strategy to crack the Indian market.

Yakult has roped in Kajol as the brand ambassador. The brand is also making enough noise in the media. These advertisements are bound to increase the brand visibility and also may prompt consumer trials. The choice of the brand ambassador also gels with the target market. The brand predominately targets the health conscious ladies as the primary consumer. The brand has taken the positioning of a " health enhancer " and adopted the tagline " Daily Piyo, Healthy Jiyo". The brand has the global tagline of " The kiss of good health".

But a product like a probiotic drink may not be easily adopted by the consumer since she may have lot of doubts about the product. It is in this context that the brand adopted its strategy of direct marketing.
Yakult has a strategy of direct marketing where the consumers can order the product through home delivery. Yakult has a DM team of ladies known as Yakult ladies who visit homes, educate the homemakers about the product and also regularly supplies the product. This ensures that the product is being regularly used by the consumers and also the Yakult ladies will be able to answer the doubts of the consumers.Yakult is also available in supermarkets.

Another interesting fact is about the pricing strategy of Yakult. The 65ml bottle is priced at Rs 10 and the product is available in a pack of 5. The price sounds reasonable for those consumers who are health conscious. The main challenge for this product is to make the consumers believe that the product is delivering benefit to them. Most of the health foods have the problem of giving measurable visible results to the consumers.

Yakult primarily targets those consumers who are health conscious and is aware of the importance of functional foods like probiotics. The brand will be initially operating in a niche category and its strategy will be to expand the niche category into a mainstream one. It has adopted the right marketing strategy to educate the consumers and also encourage them to make regular use of this product.

Thursday, September 24, 2009

Z3 : Relaxed Luxury

Brand : Z3
Company : Zodiac Clothing
Agency : Draft FCB Ulka


Brand Analysis Count : 418

Z3 is a brand from the house of Zodiac. Z3 is a refreshing brand amongst the plethora of brand extensions that we witness in the Indian brand scenario. Zodiac is one of the most respected premium readymade brands in India. The brand has huge equity and a loyal customer base owing to the excellent craftsmanship and unmatched quality. The brand has a very understated style of promotion and has been able to retain its premium positioning despite clutter in the market.

In the eighties, Zodiac epitomized the premium readymade category but the situation has changed now. The readymade category has changed drastically with the creation of various segments and sub-segments. The Indian menswear market is huge with a size of Rs 40,000 crore. Almost all major fashion labels are in the market right now. Zodiac is very focused in its approach to the market and has been very consistent in its approach toward brand building and promotions.

The Zodiac brand has so far resisted the temptation to go for a volume play. According to a report in Business Standard , this is a brand which is produced against firm orders. I found the fact very very unusual for an Indian brand operating in a tough business environment. The report says that 85% of what the company produces is pre-sold .This is a remarkable achievement by any standards. ( Read the report here).

The market in which Zodiac operates also has witnessed huge shift interms of consumer behavior. The new generation has a very different outlook with regard to fashion. Zodiac has a perception of a very formal brand for the old professionals. It is in this scenario, that Z3 launch becomes relevant.

Z3 is the casual readymade brand from Zodiac Clothing. The brand was launched in 2008. Usually successful brands like Zodiac will have a temptation to extend itself to casual wear. But Zodiac being a smart marketer decided to opt for a new brand rather than extending its formal wear brand to casual wears. Extending a formal wear brand like Zodiac would have easily diluted the positioning of the parent brand.



Z3 is being positioned as a premium casual wear. The brand has the tagline " Relaxed Luxury" which talks about the brand promise. According to a report in moneycontrol , the brand is being differentiated using these qualities :
Handfeel : The brand is promising a luxurious look and feel.
Design
Fabric and
Styling.

Z3 is targeting the new breed of professionals and entrepreneurs who does not have to wear formals to work. Besides this new breed, Z3 will also fill the need of die-hard Zodiac loyals who shopped elsewhere for casual wear.

Like Zodiac, Z3 is also a premium brand. The products are priced between 1599-1699 and aiming those young rich class. (unreachable for poor professors like me !!!).

What I like most about this brand is its communication. Like Zodiac, Z3 is also concentrating on print media. The brand's campaign is cool with a very smart use of space and color . The product is projected in such a way that it creates an urge to purchase. The brand campaigns remind me of the classic print ads run by Color Plus . I think that Z3 is on its way to become another Color Plus.

Related Brand
Zodiac
Color Plus

Print ad source : Afaqs

Tuesday, September 22, 2009

Brand Update : Onida

Onida has launched its new campaign after putting the devil to rest. The campaign is aimed at repositioning and rejuvenating the brand. The brand is trying for a comeback after years of uncertainty which made this (once) iconic brand lose its share in the market.

Watch the new campaign here : Onida new campaign

In my last post on Onida, I commented that Onida's real problem is not branding but marketing. The brand desperately needed break-through products and embrace new technologies. If the new ads are any indication, the brand is moving in the right direction. The brand is trying to launch products with new features, which is the right thing to do .

Regarding the brand campaign, Onida now has a new tagline- " Tum Ko Dekha to ye design aya" meaning " Designed with you in mind ". The brand replaced the iconic devil with a new-age couple as the protagonists.

Onida is now repositioning on the basis of " Customer Oriented Design". The brand is saying that its products are designed with the new-age customer in mind. The new tagline has nothing new in it and "customer-oriented" design positioning is used by many brands before. In comparison with the classic "Neighbor's envy , Owner's Pride", the new campaign falls short of expectation. ( Another viewpoint here)

In the consumer durable space, it is the product features that attract the buyers not the ads. If Onida can give technologically advanced products at reasonable price, consumers will definitely try it out. But there are issues in such a product oriented strategy. Most of the new features can be copied easily by the competitors unless otherwise protected by patents. When Onida launches a DVD player which plays micro-sd cards, other players are bound to follow. It is in this scenario that branding becomes important. Onida needs to convince the consumers that its products are better designed and technologically superior. It is about managing perception .Features can be copied by competitors easily but changing perception is a difficult task.
Onida needs to work hard on creating and nurturing new perceptions about itself in the mind of the consumers. Long way to go for this brand......

Related Brand

Sunday, September 20, 2009

Brand Update : Quaker Oats

I am a big fan of the concept of brands taking up cause marketing. Although academic research has two opinions about the impact of such cause based promotions, I strongly believe that brands will benefit positively if it can align with a worthy cause.

Recently Quaker Oats launched a new campaign " Make India heart healthy". The brand is trying to promote the cause of healthy heart. The brand has taken up the mission of spreading awareness about the risk of heart diseases and educate the public about healthy living. The campaign is being launched in association with Appolo Hospitals and Times of India.


The brand also launched a portal Goodmorningheart.com where individuals can do an online heart check. Once the person entered the details, he will receive customized diet plans and also his risk profile.
Quaker Oats needs to be lauded for taking up such an initiative. In this fast world where health is compromised for materialistic pursuits, some one needs to take the initiative to educate the public.

For a cause based brand promotion to work, brands need to focus on certain basic requirements.
a. There has to be a worthy cause
b. The cause should be related to the broad solution that the brand offers.
c. The brand should be consistent in supporting the cause.
d.The initiative should be long term.

Quaker has taken an initiative which is worthy and also aligns with the brand's core promise. Quaker is a healthy food and hence it makes sense for the brand to take up the cause of a healthy heart.
Time will only tell whether the brand's initiative is going to be consistent and long term. Currently the brand is spending its energy on awareness building. We have to see whether the brand will further the cause to next level.

Related Brand

Friday, September 18, 2009

Brand Update : Calcium Sandoz

Calcium Sandoz is in an over drive now. This 40 year old brand now has a new look and also a new tagline.
The brand is currently running a campaign in television : watch it here

Calcium Sandoz now have a new packaging and the brand has redesigned its mascot- the puppy. According to the company, the redesign is aimed at connecting with the young consumers. The kids used to love the classic white puppy bottle and used to collect them also. But as time passed, the brand and the puppy became disconnected with the young generation. ( Source). The total market for calcium products is estimated to be around Rs 328 crores.(source)

Rightly so, the brand feels that the mascot puppy is the best way to establish a reconnect with the new generation of kids. The new puppy now is colored and also is smiling.

The brand is currently trying to woo the users. Typically the kids resist taking food unless it is junk food or confectioneries. Mothers love to give kids healthy food and supplements .But making the kids eat such products is a Herculean task. Calcium Sandoz is trying to make kids love the brand by launching the product in various flavors . With the new packing and the campaign, the brand expects the kids (users) to ask for the product.

Calcium Sandoz has adopted the tagline " Agdam, Pagdam,Tagdam " whose meaning only kids will understand. The ad campaign centers around the usual theme of kids being overwhelmed by their daily routines and how the brand helps in making their lives easier and happier. The brand wisely uses the mascot puppy to convey the message .
The challenge for the brand is to keep the excitement going . Kids gets bored easily with these types of products and keeping them engaged is no easy task.

Related Brand

Wednesday, September 16, 2009

IFB : Set Yourself Free

Brand : IFB
Company : IFB Industries
Agency : Saatchi & Saatchi

Brand Analysis Count : 417

IFB is a major brand in the premium home appliances market. The brand is famous for its washing machine range especially the front loading type. I would say that IFB was a pioneer in popularising the front- loading washing machines into the Indian market.
In the Rs 20,000 crore Indian consumer durable market, the washing machines contribute for Rs 2300 crore.(source). At one point of time IFB was the second largest player in the Fully Automatic category.

IFB is a Kolkata based company which had its origin in 1974. The company was earlier known as Indian Fine Blanks. The company was specialised in manufacturing Fine Blanks and supplied to many industrial multi-nationals. The company later ventured into consumer durables under a joint venture with the German major Bosch in 1990.

The technology collaboration with Bosch gave IFB a headstart. The company was able to give consumers products with exceptional quality. IFB soon became the leader in the premium washing machines in the country. But in 1997, Bosch severed its ties with IFB.

Despite the termination of the JV, IFB was able to hold on its own. The brand was able to maintain its image in the Indian market. It had a share of 23% in the washing machine market in 2002.

How ever, IFB was caught in a serious financial trouble during 2005 where it was referred to BIFR. Later the firm came out of the financial trouble with a debt restructuring exercise.

IFB still holds the premiumness in the mind of the consumers despite maintaining a low key . The brand's share of voice is abysmally low . But fortunately the brand maintains a strong aspirational pull in the mind of the consumers.


IFB is a brand which is priced exorbitantly high. Its washing machines are priced more than 50% compared to the competitors. But the question is whether IFB can maintain the premiumness without adequately spending on brand promotion. Almost all the major global brands are competing for space in the Indian market. Technological differentiation is virtually impossible now since all brands are bringing their latest products to India.

In such a scenario, IFB needs to reinforce its brand equity. The brand is perceived to be a technologically superior but that perception can fade if the brand become complacent .