Brand Update : Dove

After building its equity as one of the mildest soaps available in India and having created a small space in the premium segment of soap market, Dove has extended itself into hair care segment.Although internationally Dove has a range of hair care products, officially the range is introduced into Indian market this year.

Indian shampoo market is segmented on the basis of price. The top segment consists of premium brands like Lo'real,Garnier and other imported brands, midsegment consists of popular brands like Clinic, Sunsilk,Lakme,Head & Shoulders etc and the lower segment dominated by Sachets and local price warriors.
It is evident that the premium segment was created and dominated by Loreal and Hll feels that it should be having a brand in that segment too. Dove will be pitted against Loreal and is positioned as a premium shampoo with moisturizing properties. The presence of milk lotion acts as the differentiator. The brand takes the strength from the equity of its soap and will be trying to leverage on that strength. The brand uses the tagline " More beautiful hair with every wash" to promote the range.
The extension of Dove to shampoo is an example of brand extension. There are industry experts who say that this extension will fail because the customers can never relate Dove to haircare. I feel that for HLL Dove brand is the best bet to counter Loreal.

Related Brand
Dove
image courtesy :businessline

Head & Shoulders : Making Hair Soft & Dandruff Free

Brand : Head & Shoulders
Company: P&G

Brand Count : 240

Head & Shoulders is world's No.1 anti-dandruff shampoo. A power brand from P&G , this brand made its debut in India in 1997. In the highly competitive Indian shampoo market which is estimated to be worth around Rs 1800 crore, Head&Shoulders is a major player in the Anti-Dandruff niche. The entire shampoo market is dominated by HLL with a whopping market share of around 46%.
When the brand was launched in India, the anti dandruff market was in its nascent stage and dominated by Clinic All Clear. The high profile launch of Head & Shoulders fueled the growth of this specialty market. Now anti-dandruff segment constitutes around 15% of the total shampoo market. While some reports suggest that Head & shoulders lead this segment, there are no exact market share figures available. My feeling is that Clinic All Clear has a lead over Head & Shoulders.

Head & Shoulders is positioned as a pure play anti-dandruff shampoo and for these 20 years has stuck to this positioning.When the brand was launched, it really gave HLL brand Clinic a run for its money. The brand had carried its heritage as worlds largest selling anti-dandruff shampoo and also maintained a good share of voice. The brand used the Markonym ZPT ( Zinc Pyrithine)Formula which has anti-fungal properties as its differentiator.
But during the 2000, Clinic All Clear outsmarted Head & Shoulders through some very aggressive campaigns. As usual HLL banked on high profile celebrities to endorse this brand. Shah Rukh and Shahid Kapoor and recently John & Bipasha made sure that Clinic All Clear retain its share of mind. Surprisingly during this period, Head & Shoulders kept a low profile.

It was during 2005 that Head & Shoulders began its aggressive campaign to regain the lost market.The brand roped in the bubbly Preity Zinta to endorse the brand. Earlier Ajay Jadeja had endorsed the brand.During this period, the brand also extended its positioning from Anti-Dandruff to "Soft hair + dandruff removing " proposition. The brand also introduced different variants like Menthol, Aloevera, Black, Naturally Clean,smooth & silky to increase the product line depth.
The brand also changed ZPT formula to Vitazinc to support the new positioning. Along with the new brand ambassador, the brand also talked about eliminating 5 problems arising out of dandruff : Flakes,Irritation,Itchiness,Dryness and Oiliness.The new extended positioning makes sense in the new consumer environment where customers are looking more at combo products rather than specialty products.
Although Head & Shoulders has aggressive in the market, it is still lagging behind Clinic All Clear in terms of creative campaigns. Globally, Head & Shoulders had come out with some highly creative campaigns which was not replicated in India by the agency.The brand is now available in a new look and with the aggressive campaigns, the brand hopes to keep its Head High

Brand Update : Yamaha

This year Yamaha launched yet another bike branded Alba 106. Surprisingly this bike is a 100 cc bike which is an absolute contra strategy because almost all bike marketers are moving away from the 100 cc segment. Alba was launched after the reasonably successful run of Gladiator. But according to reports, Yamaha India is in deep trouble and time is running out for them to give a winner. As discussed in the previous blog about Yamaha, it is sad to find an iconic brand now slowly dying.

Alba 106 again is a mass market brand. The brand is once again going to dampen the brand equity of Yamaha which went down the drains with the failures of Crux,Frazer and YBX. What was needed for this brand was a SUPER BIKE and what came was a cropper.
To top it, ALBA 's campaign is one of the worse media campaign I have seen in recent times. The ad surprisingly do not feature the brand ambassador John Abraham. The brand uses the baseline " Got It?" which does not mean anything. The story , the positioning and the USP all missing in the campaign. If the agency feels that Indian consumer will be impressed by showing a tattooed girl and a dude, they are terribly mistaken or they lack commonsense.
Alba 106 fails to convey any sort of differentiation for the product. One print ad says " Ride it if you can handle it" which is a dampener. Another major issue that the brand faces is the failure of the earlier launches like Crux,Frazer etc. Customers who bought these brands are worried about the after sales support. This issue further damages the equity of Yamaha.
Yamaha is again trying wrong medicine to its disease. What it needs is a product like Pulsar that will bring back the confidence of customers back to the brand.


Related brand

Yamaha

Image courtesy : magindia

Book Review : One Land One Billion Minds

Hi,
Another addition to the Marketing Practice : a section on books. Starting with a review of " One Land One Billion Minds " published originally in SCMS Journal of Indian Management Vol iii Oct-Dec 2006

Title : ONE LAND ONE BILLION MINDS

Insights on branding in India

Author : Ramanujam Sridhar

Edition : 2006

ISBN : 81-85984-17-4

Price : Rs.850/-

Pages : 400

Publisher : Productivity and Quality Publishing Pvt.Ltd., Madras.

The book by Ramanujam Sridhar talks about his journey from the world of finance to the universe of marketing and branding. Starting a career in Banking and moving over to the world of advertising, Mr.Ramanujam is known for his advertising acumen.
The book is an autobiographical insight into the Indian marketing and Advertising. Spread in 13 chapters, the book is rich with examples and case studies that make it and interesting reading.
The book starts with a peep into the travel of the author from banking to advertising and moves over to the most important topic of Understanding Indian consumers. Moving over, the author covers the concept of brands and brand management. Then towards the end of the book, the author explains his views on the role of advertising and public relations.

The book emphasizes on the importance of brands and more importantly on the strategy that should drive the brands. He cites many prominent Indian brands that succeeded because of careful planning. While criticizing on the over use of Celebrity endorsements, the author gives certain guidelines on using Celebrity to the brand’s advantage. The author also gives an effort to give the readers an insight to the future of brands in India.

The experience of the author is shared to the readers when he deals with the Advertising part of the book. He reminds the Brand Owners about the power of advertising and how advertising build brands. The case of Advertising agency’s position in the Client –Agency relationship is dealt with in the chapter aptly titled “Is Your Ad Agency Truly Your Partner? The author says, “Truly great work happens when the agency feels electrically charged about the client and his brand.”

The topic selections, the name of the book and the profile of the author, build up lot of expectations about the book for a reader. The readers would expect a highly insightful commentary on Indian brands will little disappointed after reading the entire book. The reason is that although there are lot of examples and consumer insights, the author has been saying the obvious. For an uninitiated to the world of advertising and branding, this book will prove to be a storehouse of information. But for a management graduate of a marketing practitioner, the concepts are not new and the examples already discussed in various forums. The author often repeats lot of points again and again in various occasions sometimes gives a feeling of boredom. For example, TVS Victor and Titan feature in different chapters more than once. Although the book starts with an autobiographical note, somewhere the personal touch is lost in the book that leaves the reader craving for more of his personal experience than the oft-repeated theories.

Neat layout and impressive presentation makes this book easy to read but at the end of the book, messages fail to get imprinted in the mind.

Market Statistics : Volume 4

Topical Steroid Market Size (Skin care) : Rs 100 crore Source : ET 9/6/07

Digital Camera Market Size : 7 lakh Units per annum source : ET 9/6/07

Size of Luxury Market : $ 444million Source: ET 09/06/07

Used Car Market Size : 1 million units Source : ET 09/06/07

Home Furnishing Market Size : Rs 15,000 crore Source : ET 09/06/07

Indian Soft Drinks Market size : $ 2 Billion Source: ET 09/06/07

Telecom Equipment Market Size : Rs 75000 crore Source: ET 06/06/07

Air Conditioners ( AC) Market Size : Rs 3600 crore Source :Businessline 5/4/07

Branded Home Furnishing Market Size : Rs 5000 Crore Source :Business Line 02/02/07

Indigenous Tiles Market Size : Rs 700 Crore Source : Businessline March 2007

Food & Beverages Market Size : $5640 Mn Source : AC Nielsen 2007

Shampoo Market Size : Rs 1800 crore Source : Business Standard 29/05/07

Frozen Non Vegetarian Snack Food Market Size : Rs 150 crore Source : Businessline 08/01/07

Frozen Vegetarian Snackfood Market Size ; Rs 200-250 crore Source Businessline 08/01/07

Industrial Glove Market Size : Rs 150 crore Businessline 05/05/07

Amul Innerwear : Crafted for Fantasies

Brand : Amul
Company: JB Hosiery
Agency: Saint &Warriors

Brand Count : 239

Amul brand of innerwear is in the limelight for all the wrong ( right?) reasons. This brand from the Kolkata based Hosiery is a major brand in the Rs 5162 crore Indian innerwear market. Amul shares the brand name with the famous diary brand Amul and I wonder whether the two had fought a legal battle on trademark?

Amul innerwear have a huge share of voice. In 2005, the brand was the leading advertiser in TV among the innerwear brands. The brand was mainly targeting the mass market and the ads were also designed for the SEC B&C.According to agencyfaqs, the company is targeting mainly UP and Bihar which is their core market.

Now this brand is the hot topic in the blogosphere with a real controversial ad.
watch the ad here : Amul innerwear

Now that is clutterbreaking. The ad features a young bride washing her hubby's innerwear at a dhobi ghat. The ad has created so much controversy that it was challenged at the ASCI .But interestingly ASCI ruled in favour of the brand. The agency is all set to release a sequel to this advertisement.

According to the company officials the brand has reported a 35% increase in sales after the release of the advertisement.I was very much intrigued with the ad when I first saw it. And I must say that my first reaction was to change the channel since my whole family was viewing the TV at that time.I thought it was either an ad for condoms or for an aphrodisiac or a spoof. But never in my life I had an idea that it was for an innerwear. Did I liked the ad ... No not at all. My personal opinion is that the ad is of bad taste.

As the article in agencyfaqs aptly titled an article about this brand as " Crafted for controversies". The brand wanted controversy and publicity. The best way to get that is to create a controversial ad. That worked wonders for the brand. Just type Amul Macho and you will get all commentaries and opinions : some supporting and some criticizing. But people are talking about the brand.
Innerwear advertising is always challenging to the marketer. You have to find the differentiator and also convey that to the customer. The market is full of unorganised and unbranded cheap products. Only a section of the market is brand loyal. While VIP, Jockey etc are taking up the premium segment, the brands like Amul, Lux, Rupa etc are trying their luck at the mass market. Hence Amul was forced to take the clutter breaking approach to build the brand. Even I feel that celebrity endorsements had lost its sheen this market. Hence this brand 's new campaign qualifies for a guerilla tactic which was successful.

I feel that the agency has taken an easy path to publicity. Most of the publicity generated was negative. The iconic brand Axe uses sensuality to perfection without repelling the customers. The ads are watched and discussed. We marketers wait for the next creative.There the agency is enlightened. Here whether creative or not, the ad for Amul lacks that enlightenment or refinement.

Compare the amul ad with the latest ad of VIP : No Adjust
which is more sensible than the controversial one. Ofcourse the Amul ad delivered results , I am not sure whether VIP's ad delivered results.
Amul Macho uses the tagline " Crafted for Fantasies" which I am not sure as to its relevance.But for the TG I think it conveys the meaning.
The ad makes sense to the market it serves because it created instant brand recall and that is what is important in a cluttered mass market.
source:agencyfaqs