TT Asafoetida : A Heritage Brand Celebrating 125 years.

 Brand: Tasty Tasty Asafoetida
Company: Mahesh Value Group

Brand Analysis Count: # 600

The trigger to this post is a television ad of TT perungayam ( Asafoetida) I saw recently. A quick search found something interesting and new to me so thought of putting this as my 600th brand analysis. The most interesting fact about this brand is history. This brand born in 1895 is celebrating 125 years of existence and it is something to be celebrated. In this ever-changing world, how many brands, big or small can boast of such a history? 

This brand is not from a glamorous industry but from a commodity - common asafoetida which is an integral ingredient of South Indian cuisine. This brand may have survived this long because of this close connection with culture. In marketing, we learn about the interaction of culture with the choice of products. Most likely, these brands have become an integral part of the kitchen. 

It is not that the brands selling these products are not promoted. Brands like TT, LG are promoting heavily in their respective regional markets. In fact, a search for asafoetida ads can throw up a lot of brand advertisements in this category. Another interesting information was regarding the brand name TT stands for Tasty Tasty. 

Although TT as a brand is famous for asafoetida, it had launched brand extensions like appalam ( pappad) and also into the highly competitive spice masala market.

To commemorate the 125 years, the brand has recently upped its promotions across various channels. The brand is focusing on the health benefits of asafoetida as its USP. As we know about the commodities, its very difficult to find and establish a sustainable point-of-difference since the characteristics or benefits are common for all marketers of these commodities. However, TT is trying to own the health benefits platform through its claim that the product is made from the natural first extract of the latex from the plant. 

These brands will remain as long as there is a major shift in consumer preference from traditional food choices. Some brands are blended deeply with the culture which is often enduring. The challenge comes when these ingredients become a part of a package and customers need not buy these ingredients separately. Till that time, these brands will be around.

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Zed Black : Prayers Will Be Answered

Brand: Zed Black
Company: Mysore Deep  Perfumery House
Brand Analysis Count: #599

Zed Black is an unusual name for an agarbatti and perhaps that has contributed to this brand's success. Zed Black is the brand of premium agarbattis from Mysore Deep Perfumery House ( MDPH) which is an Indore based company. The location of the firm is relevant because it is reported that the agarbatti market is usually dominated by Karnataka based brands. 

Zed Black was launched in 2000 aimed at creating a space in a market dominated by numerous players both in the organized and unorganised sector. The overall market for agarbatti in India is estimated to be around Rs 2000 crore. 

What made me look at this brand were two things - the brand name and the brand ambassador. Zed Black is a name one would not associate with a traditional product like agarbatti. I searched for the story behind the brand name but no avail. However, in an interview with the directors of the company, they mention that the founder wanted a unique English name for the product that will catch the fancy of the consumer and help the brand stand out from the rest. Most of the agarbatti brands are connected with tradition or god's name. Of course, there are exceptions like the market leader Cycle Agarbatti. The founder wanted to have a name that would also showcase the premium image of the brand. Hence the brand name was chosen. 

MDPH knew that agarbatti was chosen based on the perfume. Consumers smelled the pack before purchasing and often sticked to a brand he liked. Rightly so, the founder travelled across the market to gauge the consumer's tastes and also in search of perfumes that could hook the consumers to the brand. The focus on perfume helped Zed Black gain consumer acceptance quickly.

In 2017, Zed Black roped in Dhoni as the brand ambassador. The company uses a traditional tagline " Prayers will be answered" for the promotions. In regional markets, the brand uses regional celebrities. While the perfume acts as a powerful cue for purchase, the brand drives the consumers towards trying the brand. In that aspect, MDPH has cracked the code for a category like incense sticks which are very cluttered. 

Brand Update : SugarFree launches chocolates under D'Lite brand

SugarFree, the market leader in the Rs 350 crore Indian artificial sweetener market has recently launched a brand extension much to the delight of calorie-conscious and diabetic patients in the form of dark chocolates. India which is considered to be the diabetic capital of the world is yet to see a boom in the artificial sweetener category and sweets made up of artificial sweeteners. This is largely due to lack of awareness and fear of risks in consuming such products. 

However slowly and steadily, the market is warming up to such alternatives to non-sugar delicacies. To take advantage of such potential, most of the confectionery brand has one or two variants in the sugar-free category. For example, Amul has one variant of sugar-free dark chocolate but is rarely available in offline stores.

Zydus Wellness, the owner of SugarFree is sensing such an opportunity and with a brand which has a strong generic name and market leadership, it would not be wise not to take advantage. The company has chosen to launch its range of dark chocolates under the sub-brand D'Lite. D'Lite is not a new brand, earlier, SugarFree had attempted to launch a range of beverages such as fruit punch under this brand name. 

In the new avatar, D'Lite will be initially a digital-focused brand with the product available in online stores such as Amazon, BigBasket etc. The sugar-free chocolates come in four variants - Dark Rich Cocoa, Dark Zesty Orange, Dark Hazelnut flavour with roasted almonds, and Dark Crispy Quinoa with roasted almonds. All these have 50% cocoa content. The sugar-substitute is maltitol. 

The brand is positioned as a premium healthy alternative for calorie-conscious consumers. Priced at Rs 99 for 40g, the brand is a premium offering. The packaging is excellent and reflects the premiumness of the range. The brand has a soft-launch and I think it is promoted initially through digital platforms. The brand is promoted with the hashtag #Twogood. 

I strongly feel that the market for such products has huge potential. The one factor that prevents growth is the negative feedback from a key influencer - doctors. Most of the doctors whom I talked to have expressed a negative opinion about the artificial sweeteners. Except for Stevia, all sugar substitutes carry some form of side-effects is usually what doctors say. It would take some persuasion from these marketers to change that influencer- narrative. However, for a consumer, these products are welcome alternatives to sugar and help keep check of sugar-cravings. 

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Brand Update : Ceat Urges You Not To Be A Dummy

 Ceat tyres is one of the most visible brands during IPL 2020. As the main sponsor and through a very clutter-breaking campaign featuring Aamir Khan, the brand, in my opinion, reaped a lot of eyeballs during this IPL season.

Other than the fact that IPL, especially during this pandemic, was a welcome relief to a lot of viewers in terms of entertainment value, Ceat was successful in milking the investment of being a main sponsor through a very clever campaign featuring Aamir Khan. Usually, when you are onboarding a celebrity of the calibre of Aamir Khan, the challenge is to use his persona effectively, reduce the chance of eclipsing the brand in the campaign and make the ad interesting. Ceat was successful in all these counts.

The IPL campaign was for SecuraDrive sub-brand of tyres and the focus was on safety. Over these years, Ceat was trying to own the platform of secure driving for its range of tyres. This campaign also is in the same line. The choice of the brand name SecuraDrive also conveys the brand's intended purpose. 

What makes the campaign interesting is how the celebrity was treated in the ad. Here Aamir is a car crash test dummy which in itself is a novel idea. The fact that this dummy is afraid of his life is another twist. This campaign is also a classic example of anthropomorphism in advertising. The concept of giving human-like characteristics to non-human entities is called anthropomorphism. The two campaign is spot on in conveying the brand's message to the viewers.  Good Job. 

Brand Update : Pond's Brings Back" Googly Woogly Wooksh" Jingle

 In the run-up to the winter season, Pond's has brought back its famous jingle ' Googly Woogly Wooksh" in an emotional pitch featuring a grandfather ailing from memory loss and his beloved granddaughter. The ad touches upon an emotional chord in the viewer at the same time cleverly delivers the core message of the brand in a beautiful way. Pond's always communicated its value proposition of " smooth skin". 

The popular jingle " Googly Woogly Woosh" was first launched in 2009 campaign was the brand's way of communicating the brand's value proposition of soft skin. The brand used the campaign in multiple ways using celebrities and the like. Later, Pond's began aggressive extensions and no longer the brand was focusing on just cold-creams and skin related products. At one time Pond's even launched men's personal care products.  This probably made the jingle out place in the brand's campaigns. I would even say that Pond's was a kind of under-promoted by HUL in the last few years compared to other brands from the company's portfolio. 

The new campaign is well executed and again reminds marketers not to discard their proven brand elements just for the sake of change. 

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Brand Update : TVS Apache reaps the benefit of racer sharp focus

 This October, Apache which is the indigenous performance bike from TVS reached a milestone of 40 lakh sales. Although this figure may be dwarfed by the sales of the likes of Bajaj which sells more than 1 lakh bikes a month while Hero sells around 3-4 lakhs two-wheelers in a month. However, as a student of marketing, the story of Apache is of persistence and continuous improvement that made this performance bike reach such a good sales milestone. 

Launched in 2006, the brand had a good start with its launch of 150 cc bike but later dwarfed by the competition which created multiple segments and dominated those segments in the higher cc performance bike market. In the game of volume sales, it is often easy to get deluded by the race for volume which has seen a lot of good brands biting the dust, TVS kept its patience and incrementally upgraded this brand with new variants and performance improvements. More importantly in the branding perspective, Apache kept its focus on the Racing DNA which forms that backbone of its promotions. The brand took a giant leap when it entered the 250-350 cc segment in 2017 with its RR 310. The tie-up with BMW helped with a refresh on the brand's pitching as a performance-oriented bike. 

In my personal opinion, one of the factors that inhibited the brand's large scale user adoption was the style. The brand had a particular stance which was either liked or hated. With the brand offering no variety in styling, the brand limited its sales to hard-core fans. In the new avatar, Apache comes with different variants, the brand began to appeal to a broader set of consumers. In a way, Apache had missed the bus in the premium performance bikes but the slew of launches in the recent years are helping Apache to break into the performance segment. 

Brand Update : Kent transforms to a multi-product brand

 Kent or rather Kent RO System is known for its RO based water purifiers but not anymore. From 2016 onwards, the brand has been on its way to becoming a consumer durable brand. Slowly and steadily, the brand has been launching products in the small appliances category leveraging on the success of its water purifier product range. Kent RO based water purifier was launched in 1999 challenging the UV based water purifier products which were ruling the market. Although expensive compared to UV based purifiers, RO based purifiers slowly gained acceptance due to its superior purifying ability and also backed by powerful promotions from the brand owners.

Now Kent has a number of product lines which are very diverse. The product line consists of water purifiers, vacuum cleaners, air purifiers, water softeners, kitchen appliances, security camera systems, and attendance systems. Kent brand is built on the positioning platform of purity. The founder of the company, Mr Mahesh Gupta calls the company's core as House of Purity. While the initial launches were in line with the " House of Purity" platform, later the firm began to launch unrelated extensions like a security camera and niche small appliances. 

Mr Mahesh Gupta in an interview talks about the logic of concentrating on niche product categories. One advantage of niche is that there is not much competition. The niche products also will help Kent to display its innovative side to the consumers. If the brand is able to come out with innovative products, it will enhance the brand image and thus help brand launch mainstream products in the future. 

As with all brand extensions, Kent also faces the problem of equity stretch. When a brand launches its extensions, the new products rely heavily on the parent brand's equity. Unrelated products create a lot of pressure on the core brand equity because there will be a disconnect between the core brand's positioning and the unrelated product's positioning. The solution is to identify a core brand positioning which allows for multiple brand extensions across diverse categories. For example, House of Purity positioning of Kent may not support a product like a mixer grinder of a camera security systems. 

Hygienix : Be Super Safe

 Brand: Hygienix

Company: Wipro Consumer Care

Brand Analysis Count: #598

When the coronavirus pandemic struck India this year, during the initial days, there was a huge scarcity of sanitizers in the market. The sanitizer category was nascent at that time with only a few players like Lifebuoy and Godrej Protekt and the product stocks were minimum in the stores. The market size at that time was around Rs 10 crore. The scenario changed drastically after March with the panic over the pandemic grew, so as the demand for products like sanitizers. The market grew four times during the pandemic with around 152 manufacturers producing the product. 

There was a scramble among firms to cash in on this new opportunity. Firms across industries as varied as paints, industrial manufacturers like paint thinners, SMEs all rushed to fill the gap in the market. Not to be left behind, FMCG firms either launched product extensions or new brands into the growing market of personal hygiene fuelled by the pandemic.  One such launch is the new brand Hygienix by Wipro Consumer Care. Wipro had powerful brands like Santoor, Chandrika, Yardley etc which had their own extensions of hygiene products like sanitizers.

Along with these extensions, the company found a space for a pure hygiene brand which can compete with brands like Dettol and Savlon. The brands like Santoor and Chandrika are primarily beauty products and it is risky to stretch the positioning to hygiene.

Hygienix is a brand acquired by Wipro when it bought Philippine's firm Splash Corporation in April 2019. I think Wipro is lucky in the sense that the timing of the purchase was spot on and the pandemic gave the brand a headstart in the market. 

Hygienix is launched with the obvious brand promise of germ protection. The brand as usual promises to kill all but the lone survivor of the germs. What is striking about the brand is the white and blue brand colours in the packaging which gives it a clean mild look. Hygienix launched a range of hygiene products like sanitizers, soaps, handwash, cleaning wipes etc. The brand name also gives the company leverage to launch further hygiene-related products in future. 

Established brands like Lifebuoy, Dettol and Savlon have one more competitor to live with. 

Brand Update : Colgate Launches Mouth Protection Spray Under Vedsakti Brand

 When consumers are scared, take advantage of the opportunity and offer to help. In this era of COVID-19 where consumers are scared as hell, many opportunities have popped up in the market in the form of health protection. From hand sanitizers to paints, brands are trying to cash in on the opportunity to take advantage of the opportunity to reassure the consumers' health concerns. This is the market which has products like paints, laminated plywood boards and even electric bulbs promising to kill the deadly bacteria and virus with a condition that 0.01 of the germs will be left behind to protect that species. After all, these are the gods' creations. 

In that scenario, how can a toothpaste brand be left behind? Everyone knows that the virus has its entry point through either mouth or nose in most cases. Since the mouth is the domain of the toothpaste, they too have jumped into the bandwagon of saving humanity from the deadly virus. How? Launching of a new product - mouth protection spray. The market leader Colgate has grabbed the first-mover advantage by launching a spray that kills the germs ( sans the 0.01 lone survivor ) at the entry point itself. Mouth sprays have existed in the market but for a different functionality- fresh breath. So although the launch is not an entirely new category creation, the brand is pioneering a new functionality to the mouth spray product-line. I predict that it will not be too long for Close-up brand to launch a mouth protect spray with mouth freshener to counter this launch.

It is also interesting that Colgate chose to launch this product under the Vedsakti sub-brand to take advantage of the Ayurveda tag which has a chemical-free perception to rely on. 

The brand is running a launch campaign for the new product. Unlike the typical Colgate ads featuring dentists, this time, the brand is banking on a child to teach their parents, benefits of using this spray. The brand I think over the last few campaigns is preferring cuteness over authenticity. 

In another similar development, Colgate Vedsakti has come out with a new campaign this time focusing on germ-killing and labelling mouth as the entry point of germs. With the new campaign, the market leader is directly challenging the position of Pepsodent which was focusing on the germ-killing promise attaining point of parity with Pepsodent.

 

Pee Safe : Your Personal Hygiene Expert

 Brand: Pee Safe 
Company: Red Cliffe Hygiene Private Ltd

Brand Analysis Count: # 597

Pee Safe is a very bold brand. Look at the brand name itself. Its ticks most of the boxes in the theoretical way of looking at the qualities of a good brand name. The brand was launched in 2013 and quickly became a pioneer in the development of a market for branded female hygiene products other than the sanitary napkins.

The Indian personal hygiene market is huge. pegged at around 85000 crore INR ($11 Bn) and growing very fast aided by the recent pandemic. The COVID-19 pandemic has accelerated the adoption of many hygiene products and created opportunities for many players in this segment. The female hygiene category is small at about Rs 2500 crore and the category is dominated by sanitary napkins which are around 3600 crores.  

Pee Safe entered the market with a unique product - toilet sanitizer. The brand correctly identified a need in among the women who often travel as well as those office goers who have to use common toilets. The unhygienic toilet seats are a common cause of urinary tract infection which is common in India. The brand quickly gained adoption and became the world's largest selling product within a short period of time. 

Buoyed by the success of the seat sanitizer, the brand launched a series of products in the hygiene space like bio-degradable sanitary napkins, menstrual cups, sanitizers, intimate wash, tampons etc. The company uses digital marketing as the main promotion tool. The brand also has television star Anita Hassanandani as the brand ambassador. 

Pee Safe has positioned the brand as a hygiene expert and is aiming to be a one-stop solution for all hygiene needs of women. The brand is trying to cement its positioning through educational and informative videos about hygiene. In line with the current trend of brand laddering, the brand has also taken up cause marketing like women empowerment. 

One aspect that strikes about the brand is the name. The brand name Pee Safe obviously is constrained by the connection to intimate hygiene.  The company has circumvented this issue by following a family brand name brand architecture. The current brand architecture is that all products in female hygiene are named as Pee Safe. Other family brand names are Raho Safe, Palm Safe, Mosquito Safe etc.

 The company has launched other products like mosquito repellent, hand wash and under  Mosquito Safe brand, cleaning products under  Raho Safe brand, hand sanitizer under Palm Safe brand etc.

The smart idea is that " Safe" name is retained to link it to the current famous brand Pee Safe. The only challenge in this brand strategy is the increased cost in developing and nurturing the family brand names. The advantage is that the company is not constrained by the brand name in the launching of new products. 

Marketing Lessons From FOGG Deo

 This video explains the lessons in marketing from the success of Fogg beating the market leader Axe in the Rs 3500 crore deodorant market. Unilever is not a small player to beat and a relatively unknown company has changed the market dynamics humbling the market leader is an interesting story to learn. 

Brand Update : Colgate takes laddering to next level

 Colgate is taking the brand laddering to the next level in their 2020 campaign. The brand over time has moved from a functional benefit platform of strong teeth and healthy gums into a higher-level attribute of smile and confidence. The new ad has further strengthened the new higher emotion-based positioning based on the power of a smile. 

The ad strikes the audience with the surprise twist at the end of the commercial and brings a smile to the faces. The brand in a way has taken the risk of bringing emotion into the pool of category benefits. The familiar white coat, chalk and ink theme has given way to a series of the emotion-based campaigns with brand benefits such as confidence, new beginning etc. What it brings for the brand is a sense of freshness because the earlier functional benefit based ads were around for a long-time and a sense of boredom has set in at least in my case as a customer. The new ad helped to bring in a freshness to the brand and the unfamiliar plot brings a twist to the campaign.

Brand Update : HUL acquires VWash

 In an interesting move, the FMCG giant HUL acquired the intimate wash brand VWash from Glenmark pharmaceuticals. VWash is the market leader in the Rs 50 crore female intimate hygiene market which is yet to gather penetration into the mainstream market and has remained a niche. 

VWash is credited with the creation and popularisation of this category through high profile marketing featuring celebrities. The brand is expected to grow fast under HUL owing to the deep market knowledge and distribution strength owned by the FMCG giant. 

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Brand Update : Dettol Claims No.1 Spot in Indian Soap Category

In an interesting development, Dettol soap has claimed to be the number one soap in the India soap market, beating the long-reigning market leader Lifebuoy. The claim to the throne is helped largely by the Covid-19 pandemic. 

What is interesting is that both Lifebuoy and Dettol share similar positioning centred around health. Dettol is more focused on the health platform concentrating on the germ-killing benefit derived from the parent Dettol Antiseptic lotion. If the claim of Dettol is true, it is largely because of two factors. First, in this fearful era of the pandemic, consumers chose the safe option of germ-killing soap rather than a more generic promise of health. The second factor aiding the Dettol's success is the large number of soap variants launched by the brand. Dettol in the recent past launched many variants like menthol, aloe vera, Dettol with moisturisers. These variants helped attract the consumers who didn't like the original, more clinical parent version. 

To be fair to Lifebuoy, the market leader too did put a fight promoting its soap as a germ-killer but the legacy of Dettol was too strong for Lifebuoy to beat.

 

Brand Update : Fogg extends to talcum powder

As for any successful brands, it has to happen to Fogg also- Brand Extension. Fogg has extended itself into talcum powder category. It is a surprise move since according to certain reports, talcum powder market in India, worth at Rs 1400 crore, is on a decline thanks to the growing reach of deodorants. How ever, this hasn't stopped Fogg from launching the talcum product under the brand Fogg Master. 

The launch ad carries the same setting of the Fogg deodorant ad featuring the retailers. The new product is positioned based on the perfume content. It is an interesting move especially when the category is declining. Maybe it is to get into the minds of existing talcum powder users who may move later into the deodorant category. 

Cadbury Chocobakes : Cadbury inside

Brand: Cadbury Chocobakes

Company: Mondolez

Brand Analysis Count: 596

Ever since Mondolez International took over Cadbury, the brand has been on a roll, coming out with variants and new products. From a corporate umbrella brand, Cadbury had become an umbrella brand for all chocolate related products under Mondolez.

For a confectionary brand, brand architecture can be tricky and often confusing. This is because, one has the tendency to leverage the equity of a powerful brand at the same time, give enough room for various sub-brands to grow. We have seen that in the case of Diary Milk, where this brand has now become a family brand endorsing sub-brand- Silk and an innovative co-branding product with Oreo.

Mondolez in 2019 forayed into the biscuit market using Cadbury. The new cookie brand was named Cadbury Chocobakes which in a way is a new journey for the Cadbury brand. The Chocobakes brand was launched in the chocolate-filled cookie category which was pioneered by Sunfeast's Dark Fantasy Chocofills brand. 

The success of Dark Fantasy may have motivated Mondolez to extend the Cadbury brand into cookies since the chocolate inside made a perfect case for the extension of the Cadbury brand into biscuits. 

In 2020, Mondolez made another surprising move to enter the Rs 2000 crore packaged cake category with the Chocobakes brand. The brand has launched a choco-layered cake in 2020. Thus from a single product brand, Chocobakes within one year became an umbrella brand and in line to come a category brand endorsing further products in the cookies and cakes category. 

Both the products are positioned using the proposition " Cadbury (chocolate) inside" where these products derive their equity from the parent brand Cadbury. It makes perfect sense since Cadbury has such strong equity and connection with chocolates. 

This brings into the concept of products as platforms. Gone are the days where products are treated as a standalone entity with limited extensions and variants. The rising costs and lesser product-lifecycles are forcing firms to look at faster ways to bring the products to the mind of the customers. When a brand becomes successful, marketers are trying to leverage the equity by extending it to multiple categories. Products and brands are becoming more like platforms that facilitate multiple product- launches. The downside of this is the confusing brand architecture and often forgetting to strengthen the parent brand whose equity is being milked by a number of products across various categories. 

Consumer expectation and Repurchase Intention : What firms must know

Brand Update : Neutrogena drops its fairness range

In an interesting move, Johnson&Johnson decided to drop the fairness product range from the Neutrogena brand line. Launched in 2005, Neutrogena wanted its share in the $450 mn fairness market in India but failed to catch up to the market leader HUL. The brand relied heavily on celebrity endorsements to gain traction in the market. 

According to news reports, J&J's decision to drop the fairness range is due to the growing pressure from the activist groups which consider fairness products as unethical products trying to exploit colour-based discrimination. The fairness product category has always been on the wrong side of marketing ethics. Activists feel that these products embed the seeds of colour-based discrimination and thus be banned. However, marketers feel that they are fulfilling a need of the consumers to look fairer and there is nothing unethical in that. This debate has become more prominent among the mainstream media with the recent racial discrimination issues that happened in the USA. The debate forced many marketers to relook their personal care portfolio through the lens of discrimination. 

Recently HUL also decided to remove the mention of fairness on their flagship brand Fair and Lovely. 

Marketers cannot be fully believed in what they say. The current actions can be another marketing move aimed to project the ethical side of these brands and owners. However, it is good to know that marketers are responding positively to the ethical issues raised by activists and reinforces the fact that the impact of society and activists group have a greater impact on marketing than ever before. 

Brand Update : For Savlon, Ownership changes everything

Since the launch of Savlon in India as early as 1993, the brand has struggled to become a mainstream brand in any of the segment it aspired to enter. Launched as a fighter brand against the market leader Dettol, Savlon couldn't make a sustained fight against Dettol. Even the brand owner Johnson & Johnson's equity did not help Savlon.

Then in 2015, the brand changed hands in India. ITC took over Savlon and the landscape changed to the brand. 

ITC had serious plans for Savlon and expanded the product range by launching sanitizers, liquid handwash etc which not only increased brand visibility at stores but also gave the brand entry to emerging categories in the personal hygiene segment.

The Covid-19 pandemic has proved to be a big boost for the brand because of the huge demand for sanitizers and handwash products. Savlon leveraging ITC's strong distribution network was able to make big inroads into the consumer's choice set.

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