In an interesting development, Dettol soap has claimed to be the number one soap in the India soap market, beating the long-reigning market leader Lifebuoy. The claim to the throne is helped largely by the Covid-19 pandemic.
What is interesting is that both Lifebuoy and Dettol share similar positioning centred around health. Dettol is more focused on the health platform concentrating on the germ-killing benefit derived from the parent Dettol Antiseptic lotion. If the claim of Dettol is true, it is largely because of two factors. First, in this fearful era of the pandemic, consumers chose the safe option of germ-killing soap rather than a more generic promise of health. The second factor aiding the Dettol's success is the large number of soap variants launched by the brand. Dettol in the recent past launched many variants like menthol, aloe vera, Dettol with moisturisers. These variants helped attract the consumers who didn't like the original, more clinical parent version.
To be fair to Lifebuoy, the market leader too did put a fight promoting its soap as a germ-killer but the legacy of Dettol was too strong for Lifebuoy to beat.
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