Brand Update : Cinthol wants to re-invent deo

In an interesting move, Cinthol is trying to change the deodorant game by focusing on the form factor. In the latest campaign, the brand is trying to bring back the focus on the stick form of deodorant. 

During the formative years of the deo market, the deo stick was the popular form of the product. But later the spray form took over the market and the stick faded away.  Although the stick product form was less priced, the spray was perceived to be convenient. The spray did not have that soapy feeling which the stick had. And the deo marketers prompted the consumers to trade up to the spray form.

Cinthol wants to change that game. The new campaign which focuses purely on the form-factor highlights 3 advantages of the stick form -  less priced, skin friendly and 3 times long lasting. 

Watch the ad here : Deo Reborn

The new campaign has used the slogan - Deo Reborn for the new initiative. The brand has taken a risk in pushing for the form-based differentiation since it has the spray form factor in the portfolio. 

The Indian deo market is crowded and confusing with a lot of brands and promises. So the Cinthol's stick form factor push stands out from the crowd at least for a while. Another advantage is that the stick form factor effectively negates the " gas vs perfume " war that is currently going on in the Indian deo market. After Fogg stormed the market with No Gas proposition, every deo brand has joined the bandwagon. In this move, Cinthol has taken the gas out of the spray form-factor. 

It has to be seen how the consumer behaviorally reacts to the new initiative. Marketers had taught the consumers to use the spray and bringing back to the stick form is not easy. 

Celebrity Endorsements of Indian Brands- 2013

1. Frooti : Shah Rukh Khan
2. Thums Up : Salman Khan
3. Pepsi Atom : Sushant Singh Rajput
4. Luminous : Sachin Tendulkar
5. Godrej Group : Aamir Khan
6. Olay : Kajol
7. Britannia Tiger : Salman Khan
8. Wheel : Salman Khan
9. Maggi : Amitabh Bachchan
10. Yathra : Salman Khan
11. Shaadi. com : Chetan Bhagat
12. Lux : SRK, Katrina Kaif
13. Revital : Salman Khan
14. Nerolac : SRK
15. Berger : Katrina 
16. Slice : Katrina
17. Kalyan Jewellers : Amitabh Bachchan
18. Parle Goldstar Cookies : Amitabh Bachchan
19. Toshiba : Sachin
20. Panasonic : Katrina Kaif
21. Kent RO : Hema Malini
22. JK Cement : OM Puri
23. Binani cement : Big B
24. Sony Xperia : Katrina Kaif
25. Nokia : Priyanka Chopra
26. Nikon Coolpix : Priyanka Chopra
27. Garnier men :  John Abraham
28. Maaza : Parineeti Chouhan and Imran Khan
29. Tata Tea : SRK
30. Sparx Shoes : Akshay Kumar
31. Hyundai i10 : SRK
32. Dabur Glucoplus C: Ajay Devgn
33. Coca Cola : Sachin
34. Amul Macho : Saif Ali Khan
35. Onn Innerwears : SRK
36. Dollar Innerwear : Akshay Kumar , Prabhudeva
37. Dixcy Scott innerwear : Salman Khan
38. Orient Fans : MS Dhoni
39. Limca : Kareena Kapoor
40. Macroman Innerwears : Hrithik Roshan
41. Mountain Dew : Hrithik Roshan
42. Rado : Hrithik Roshan
43. Titan Raaga : Katrina Kaif
44. Honda Dream Yuga : Akshay Kumar
45. Appy Fizz : Saif Ali Khan
46. Berger Paints : Katrina Kaif
47. Nerolac Paints : SRK
48. Rasna : Virendra Sewag
49. Revital : Salman Khan
50. Cinthol : Virat Kohli
51. Xylys Watch : Farhan Akthar
52. Nescafe : Deepika Padukone, Karan Johar, Purab
53. Gujarat Tourism : Big B
54. Luxor Nano Clean : Big B
55. Colgate : Sonam Kapoor
56. BrookeBond Taj Mahal : Madhuri Dixit
57. Lakme : Kareena Kapoor
58. Bru Coffee : Imran Khan, Anushka Sharma
59. Lo'real : Aishwaria Rai Bachchan
60. Mirinda : Asin
61. Tanishq : Sridevi
62. Danone Milk : Karishma Kapoor
63. General A/C : Sania Mirza
64. 7 UP : Puneeth Rajkumar
65. Parachute Advansed : Deepika Padukone
66. Dabur Babool : Irfan Khan
67. Nutrogena : Prachi Desai
68. Toyota Etios Liva : Virat Kohli
69. Kellogg's : Juhi Chawla
70. Nestle Munch : Virat Kohli, Vijender 
71. Appolo Munich Health Insurance : Sourav Ganguly
72. Wild Stone : Dia Mirza
73. Fair & Lovely : Virat Kohli
74. Snickers : Rekha, Urmila
75. Sugar Free : Akshay Kumar

..... To be continued

Missed out many , please contribute to this list

Brand Update : Virat says Alive is Awsome

Move over Hrithik Roshan, welcome Virat Kohli. In its struggle to stay relevant to youth, Cinthol has now a new celebrity endorser in Virat Kohli. The tvc featuring Virat is now on air

Watch the new ad here : Cinthol Virat Kohli

The ad is different and very well executed. I liked the twist in the ad and to the credit of the agency, the ad does justice to the new positioning of Alive is Awesome. But like the previous campaign, the character should avoid saying the tagline because it looks very artificial when someone says Alive is Awesome. Rather, a powerful visual with the voice-over of the tagline would have been perfect.

What Cinthol needs is not a heavy dose of celebrity but some serious execution of its positioning. Celebrities ofcourse add a little attraction to the campaign but its not the celebrity that matters.

Cinthol seems to have stumbled upon a sustainable positioning platform of " Alive with Cinthol". The new campaign although singularly focuses on the celebrity rather than the brand ,will help in keeping Cinthol alive for now

Related Post

Cinthol - Alive is Awesome

Brand Update : Axe Extends to Soaps

Axe deo , the market leader in the Rs 1000 crore Indian deo market has extended itself to soaps. In the typical Unilever style of experimenting with successful brands the current guinea pig brand is Axe. The rationale is very simple  a) The soap market is witnessing a growth while deo market is now full of competition

b) With Cinthol brand becoming unisex, there is a vacuum for a men's soap brand and Axe is the best fit for filling the gap.

c) The lure for incremental profits from an established brand.

Indian soap market is around Rs 6500 crore and the men's grooming market is around Rs 1500 crore ( Economic Times). The brand may be looking to become an umbrella brand endorsing multiple products across the men's grooming category. The big question is whether these extensions will make the original deo brand vulnerable ? 

I think so.

I wonder why Axe is being extended when there is so much competition in the deo market. Axe is now attacked both on positioning front as well as on product attributes front. The Axe positioning is aped by most of the deo brands to the point that everything is so predictable and boring. Now HUL is further diluting the brand by its extension into a different category. 

The new extension carries the same positioning as the Original Axe brand . Axe bathing bar has the tagline " Engineered for Guys ". The ad campaign follows the same theme as the Axe Deo brand.

Watch the ad here : Axe Deo

Priced at a premium of Rs 35, Axe expects the brand loyalists to be the early adopters for this brand. HUL will be leveraging on its huge distribution strength and its reach to make sure that Axe Bathing Bar is available across the markets. To be fair to this experiment, Axe globally also is extended to various categories like Body Wash, Talcum powder etc but none of the extensions has been as successful as the original product. The same will be the case in the case of Axe Soap also. 

Brand Update : Cinthol says Alive is Awesome

It is very easy to kill a brand or weaken its positioning. Ignore it, reduce investment and within no time, the brand will fade away from consumer's mind. But to bring a brand from obscurity to stardom is a Herculean task. 

Cinthol is one such iconic brand which now has the daunting task of bringing the old glory back. The neglected 60 year old brand from Godrej's stable saw some activity in 2008 when the brand was re-packaged and Hrithik Roshan was introduced to endorse the brand.  The brand also saw a new tagline " Don't Stop" . Some hope was restored about the brand's future. But alas, the enthusiasm was temporary and the campaign died down. For the last couple of years, the brand went again into slumber except for some sporadic campaigns.

Now with much hope, the brand owners have decided  ONCE AGAIN to reposition Cinthol. The brand will be launching the new campaign soon .

Watch the new ad here : Cinthol campaign

The brand has hit upon a new idea " Being Alive is Awesome ". The ad is targeted at the younger consumers who wants to live their life to the fullest and the brand has tried to squeeze itself in the entire scheme of things. In a sense, the tagline represents the brand essence of  a very active lifestyle. But the question is did the brand used the earlier positioning of  " Don't Stop" to the maximum ? These frequent changes in the tagline and the positioning has affected this brand by confusing the consumers with different messages and brand promises. 

I feel that in the new campaign , the brand is trying little too hard to relate to the new generation. For a brand like Cinthol, it need to resist from trying hard to convince. The lyrics and the singing ( rather screaming) gives me a feeling that the brand is desperate to connect to the new generation consumers. That desperation is sadly visible in the campaign. For example the term awesome is a very visible  and obvious attempt to show that the brand is young. But why try hard ? 

To be fair to the brand, it is a smart idea for the brand to go back to the classic form factor and  packaging.  The classic Cinthol comes in the rectangular bathing bar form while the variants came in the usual  soap form with rounded edges. The brand had earlier retained the traditional paper wrapper to the Classic Cinthol and used the common plastic pack for the variants. Here in the new avatar, the brand uses the  rectangular bar form in all the variants and the packaging is also same as that of Classic Cinthol soap. The form factor can give the brand a unique identity.

Alive is Awesome as a positioning platform makes sense. I hope that in subsequent campaigns, the brand will take this concept to a higher level. Sadly the experience so far suggest that after the initial spurt, the brand has a tendency to go to hibernation. And when it rises again, then there will be a new agency and a new positioning. 

Related Brand

Cinthol

Brand Update : Fa

Fa has launched its range of deos for men branded Fa Xtreme. The brand has roped in the hollywood diva Bipasha Basu as the brand ambassador. The brand is running its first tvc across various channels.

Watch the TVC here : Fa Xtreme

Well.. Just like the brand Denver, Fa has also fallen into the stereotype trap. The theme is predictable and the execution is nothing but lousy.I wonder whether the creative and strategy guys of the agency had gone on a vacation entrusting this job to a school kid.

And the way Bipasha embrace the hunk looks as if she is acting in a Kamasutra movie..

Another issue is the core brand proposition of Fa. Fa is positioned on the platform of Freshness. It has the tagline " Feel Good Freshness ".

But look at the positioning of its line extension. Fa Xtreme is not complementing the core brand manthra of Fa . Instead it is moving in the direction of brands like Axe and Setwet . This is the main issue with extensions. If the extension is not in sync with the parent brand, there is bound to be brand dilution.

Fa could have used the same " freshness " platform for its men's range. No deo brand has taken the freshness platform ( except Cinthol ). Hence Fa Xtreme could have easily created a distinct place in the men's grooming category if it had followed its parent brand's positioning.

For a consumer (men) of deo, freshness is an important attribute. Guys use deos not just to seduce girls ( pun intended) but also to feel fresh . Most working guys slog in the field and deo is an absolute must for them to feel and look fresh.
It is a sad to see reputed agencies and brands failing to dig deep into consumer's mind and settling for mediocre insights and work.

Related Brand
Denver

Brand Update : Setwet Zatak

Paras Pharma has been promoting its deo brand Zatak aggressively during the last two years. Its campaign featuring foreign models have been popular among the target segments. Moreover Paras has been able to give an international look for this Indian brands.

Last month Zatak has released a new television commercial which is a spoof of the popular Axe commercials. The ad has generated lot of media interests with various business portals discussing this move.

The ad shows a skinny man literally using the axe ( not the deo but the real one) in a movement that is the same as that in the Axe commercials.Then two girls walks towards him and the man thinks that they are coming for him but they walk past him towards another hunk ( the Zatak guy).

Watch the commercial here : Zatak Spoof

Although many reports suggest that Zatak is taking on the competition head on with Axe, I have a different view. Zatak is a small brand compared to Axe. Paras also has limited resources to fight the mighty giant HUL.So this strategy is aimed to gain more eyeballs at the expense of the big boy Axe.

I don't think that Paras is aiming to dethrone Axe from its leadership position not in the near future.

What could be the options available for a challenger brand in a category which is dominated by a big company ?

One option is to start small and carve a small market without directly competing with the leader or to attack players of its own size or local and regional players.

Another option is to go in for the frontal attack which is a high risk, high pay-off strategy. This strategy will work effectively if the current leader is not serving the customer segment properly . ( source - Philip Kotler's Marketing Management )

Zatak has chosen to attack Axe directly . Although it is a high risk strategy , for a brand like Zatak, it has some advantages.

This strategy reinforces the positioning of the brand . If you look closely , Zatak is having the same positioning as Axe. i.e Girls Chasing Boys.

Zatak has been driving this positioning using its various commercials. The current campaign is pitching the brand opposite to Axe and hence conveying to the customers that Zatak is the alternative to Axe.

Deodorant is a category where customers are loyal but willing to experiment. Since the investment is low, customers tend to try in new fragrances and brands. But most of the customers have their favorite brands and fragrances.
In the market Axe has been dominating and there are virtually no strong alternative for Axe except may be the Cinthol brand which was relaunched using Hrithik.
So by attacking Axe directly, Zatak is putting itself into a position alongside Axe. So even if it does not become number 1 it can be a successful number II

Now the risk is with regard to HUL's response to this spoof. Afaqs report says that HUL currently is not planning to retaliate. But it will definitely watching the moves of Zatak. Zatak should also be careful not to take these spoofs too far with follow ups. Too much spoofs can give a perception that Zatak cannot exist on its own.


Related Brand
Setwet

Brand Update : Titan

Titan has repositioned itself this year with a new set of brand values and positioning statement. In a typical case of Laddering, Titan has embraced a higher set of values going beyond the basic product attributes.

Titan has come a long way . From a preferred gift item to a stylish accessory, the brand is now moving towards a higher goal of self - actualization.

Titan has now acquired a new positioning. The new slogan " Be more " captures the essence of the new set of brand values. From the reports, I think that the brand has adopted " Live life to the fullest " as the core brand manthra .

Watch the new commercial here : Titan Be more

As usual the commercial has captured the essence neatly and as usual Aamir does a perfect job.
In the commercial, Aamir says " Be born Everyday " which truly captures the spirit of the new positioning.

As a customer, I find the commercial and new positioning attractive. The brand is trying to move away from product attribute/benefit ( style) to a more abstract set of values ( Liberation).

Having said that , there are a couple of apprehensions also. Usually brand-laddering is a tricky move . Unless you are very careful, there is a chance that the customers may miss the whole idea. Sometimes marketers have a grand idea but customers will be left clueless. Ultimately if the customer does not understand the advertisement, then everything is a waste.

The current campaign is strictly for urban customers and is going to appeal to those customers who have a definite view of themselves and the world around them. Others will see this as another ad featuring Aamir .

The brand has to make sure whether this category now is mature to have this higher level of message. I still feel that Indian consumers look at a watch primarily as a time-keeping device as well as an accessory. It has not yet reached the position where consumers see it as an expression of liberation or self actualization.

The earlier campaign " What's Your style " appealed to a larger segment of customers because it talked about a very tangible benefit of the brand. The new campaign is more on one's 'view of life ' hence there is a chance that many customers may miss the whole point.

Usually when the brand is laddering up, it will also have supplementary campaign that reminds the customers about the functional attributes and benefits of the brand. In the case of Titan also , such supplementary campaigns are essential to appeal to a broader audience.


With regard to the concept of " Be More ". This is not a new manthra as far as Indian brands are concerned. There are many brands which talked about doing more and realizing dreams. The recent Cinthol campaign is also about doing more ( Don't Stop ). However, this need for self actualization is all pervasive and is a highly relevant value as far as customer is concerned.

Related Brand
Titan
Brand Laddering

Brand Update : Cinthol

Cinthol , the flagship brand of Godrej Consumer Products Ltd is set for a makeover. The brand has roped in Hrithik Roshan as the brand ambassador. The new campaign is on air featuring Hrithik performing out -of- the- world stunts.

Watch the TVC here : Cinthol

Cinthol interestingly is the only masculine soap brand available in the Indian market. Ever after Lifebuoy repositioned itself targeting family, there has been no soap except Cinthol targeting male. The reason may be that marketers felt that soaps are usually bought for the family and used by multiple members . The decision of the soap brand usually is taken by the lady in the house. And moreover, soaps were never considered to be a part of the male grooming product category.

But things are different now. There is a marked shift in the consumer interest towards male grooming products. The category has expanded from shaving products, deo etc to face wash , hair care , face creams etc. The shift is also a result of the emergence of Metrosexual male and also of the Urban Nuclear Family where every individual members have the freedom to use individual products. So typically a modern household may see husband and wife using two different brand of soaps.

In this context , the relevance of Cinthol as a masculine brand achieves paramount importance for Godrej. Even without much promotion, Cinthol has a share of over 2 %. While Business Standards pegs the brand size to be around Rs 80 crore, Businessline puts the brand's size to be Rs 200 crore.

More than the new users, Cinthol's strength has been a strong brand loyal customers. This is both a strength and weakness. The prime challenge for Cinthol is to be relevant to the new Male.

The new campaign features a new look for Cinthol and a new slogan. The last ad of Cinthol featured the slogan " Get Ready Get Close " .
The new slogan for Cinthol is " Don't Stop" . The brand promise is
24 hour confidence &
Long lasting freshness.
Although the slogan has been changed, the positioning has been in a consistent line. Cinthol has long been positioned on the basis of the properties of Deo, freshness and confidence.
The new slogan tells the audience to have confidence to do what ever he likes. The execution of the concept is little out of the world but interesting to watch.

Regarding the choice of the celebrity , Cinthol has pulled off a coup by roping in Hrithik. But what I have seen is that Hrithik has not been exploited as a brand ambassador. Brands like Acer and even Coke was not able to fully exploit this celebrity.
My first impression about the ad is positive but the ad is not enough to raise the brand to a level of an icon. Having said that the slogan " Don't Stop " with core brand values of Freshness and Confidence give the brand lot of power to move ahead.

Related Brand
Cinthol

Santoor : For a Younger Skin

Brand :Santoor
Company: Wipro
Agency: FCB Ulka

Brand Count : 189

Santoor is the second largest soap brand in the Popular segment in India. This Rs 500 crore brand comes from the Software giant Wipro. The brand was launched in 1985 as an ordinary soap with sandalwood and turmeric as its main ingredients.

The brand was initially test marketed in Bangalore and encouraged by the positive response, the brand became national a year after.The brand was positioned as the beauty + skin care at a reasonable price and the brand derived strength from the efficacy of the ingredients. At that time the brands which had sandal as the main ingredient was Moti and Mysore Sandal Soap.

The brand derived the name from combining Sandal + Turmeric and it is not from the musical instrument that it got the name Santoor.
Although the brand became popular, the company was not satisfied with the results. The customers was not buying the ingredient story : says MG Parameswaran in his book on Brands: FCB Ulka case studies. The research suggested that customers are not correlating the brand with skin care and beauty.

Thus started the brain storming on getting the " WOW " factor to build the brand. The wow factor came in the form of the new positioning " For Younger Looking Skin". The positioning come from the consumer insight that ultimately the customers look for a younger skin which is another smart way of defining beauty. The focus on " Younger Skin" also act as a powerful differentiator because other brands were focusing on "beautiful skin" or "looking beautiful".
The next big idea came in the form of communicating the " Younger Skin " concept using "Mistaken Identity " theme ( source : MG Parameswaran's Book). The brand has consistently developed this theme over these two decades of its existence.

Santoor is a brand has consistently understood the consumers and was not complacent to change. The brand was the first one to use a Mother and her five year old daughter to endorse the brand. Most of the ads showed spinsters in their campaigns while for Santoor, the protagonist were Mothers. But showing Mother as the protagonist had its share of issues also. The customers felt that since this brand is meant for adults, it will not be soft on skin. This made the company to change the size texture and the shape of the product.

In Brand Management , I used to teach that changing consumer values were one of the major forces that affect a brand. The case was true for Santoor also. Indian women's mindset were evolvingand breaking free from the traditional mindset. The Mother-daughter equation and the campaigns set in the supermarkets, wedding and bangle shop did not do well with the achievement oriented customers. That was a message to the marketers that the product communication has to change. The achiever protagonist was introduced in 2004. The campaign showed the mother as a successful fashion designer with the same positioning and theme.The brand also extended itself to a range of beauty products and to talc. Now Santoor have face wash, talc , soap and fairness cream.
2006 saw a big change in the marketing strategy for Santoor. The campaigns showed Saif Ali Khan ( in North ) and Madhavan ( south ) in the TVCs. The TVC's shows these celebrities along with the Mother and child in the usual mistaken identity theme. Many were asking whether the brand is going to appeal to males also. I was also taken by surprise seeing Male celebrities endorsing ( acting ) in the Santoor ad. The following questions remain unanswered:
a. Whether this brand needs celebrity endorsement?
b. Is bringing in a male celebrity going to make this brand less appealing ?
c. Has the equity of the protagonist getting diluted with the introduction of celebrity?

For the first two questions, my personal opinion is that using a celebrity without a change in the overall positioning will have a positive impact to the brand. The use of celebrity will make the ad sticky thus making the campaign more effective. For the question C, I believe that with the celebrity, the power of protagonist will get diluted because she is plays a second role in the campaign( debatable point). But as long as the positioning remains consistent, there are no issues isn't it?
Santoor is a super brand that has build itself to a Rs 500 crore brand with its own strength and not piggy banking on any celebrity. The brand is facing tough competition from heavy weights and is now seeking support from outside to stay as a leading FMCG brand.

Related Brands
Pears, Mysore Sandal Soap, Margo, Lifebuoy,Rexona,Dyna, Johnsons,Fair and lovely, Cinthol,Dove, Ponds

Source: Businessline,wiprowebsite,FCB Ulka on brands.

Clearasil : For Clear Skin

Brand : Clearasil
Company: Reckitt & Benckiser
Agency: Euro Rscg

Brand Count : 177

Clearasil was a brand that was synonymous with skin care in India. The brand occupied a distinct space in the Indian market as the ultimate cream for Pimples and acne. But over the years this brand is facing the decline stage in its product life cycle. The brand reached this pathetic state because of reasons not of its own.

Clearasil is a global brand famous world wide as a cure for acne and pimples. The brand is 56 year old. Mr Ivan Combe of USA invented the product in 1950. It was the first dermatological brand for curing pimples and acne made especially for young skin. In 1961, the brand came into the fold of Richardson Vicks. In 1985 P&G became the owner of Richardson Vicks. Later the company sold of these brands to Boots Pharmaceuticals in the year 2000. In 2006, Reckitt &Benckiser bought the brand globally. The brand came to India in 1967.

Now you can easily see the reason why the brand failed. The brand went through too many ownership changes. Some companies did not feel that the brand was a part of its core portfolio. For example during the ownership of Clearasil by P&G there was no investment on the brand since for the company, the personal care business was not a core area. Hence during this period the brand was not at all promoted. Even though the other owners had tried to revive the brand, frequent changes made the brand vulnerable.

Clearasil during its peak years had the reputation as a strong cream for fighting pimples and acnes. At that time there was no direct competition for Clearasil although there were many skin creams. For a family having teenage girls, Clearasil was an essential brand. But over the years, because of the lack of brand building efforts, the brand became irrelevant to the younger generation. Clearasil slowly became the brand that “my mother used”. When Boots owned the brand, lot of variants were launched. The brand changed its packaging and was extended to soaps.Rather than limiting to acne control, the brand tried to position itself as a skin care brand. But the effort did not bear fruit because by that time, the market was flooded with modern contemporary brands.

The brand is now owned by Reckitt and marketers expect that the brand will get a new lease of life. The greatest challenge before the new owners is to make the brand contemporary and relevant to the new generation. Reckitt had to find a new differentiation platform for this heritage brand. It has to tap the existing brand equity and try to create a new space for Clearasil. Globally Clearasil is positioned on the basis of Confidence through better skin . The global positioning statement is “Get Clearasil , Get Confidence”. But in India, Cinthol uses this positioning . The brand faces tough competition from the likes of Ponds, Lakme, Loreal and so on .So to find the right space is going to be tough.I think that the brand could take the “ Clear Skin” positioning where by it is not limited to controlling pimples but overall skin care. With the brand Veet from Reckitt is in the same skin care market; the brand managers will have a tough time integrating Clearasil to the portfolio.

source:agencyfaqs,businessline,reckittbenckiser.com

Related Brands

Ponds
Fair&Lovely
Vicco
Loreal
Bodyshop

Ganga Soap : RIP

Brand : Ganga
Company: Godrej Consumer Products

Brand Count: 163

If the Western Media's projection or prejudice about the social and cultural makeup of India was correct, then Ganga soap would have been the most sold soap brand in the world. Those who have been watching India specific programs in BBC and National Geographic may wonder how can such a brand fail in the land of elephants and Sadhus ?

Ganga soap was launched with much fanfare in 1993. The soap was positioned on the religious platform and was claimed to be made of water from the river Ganges. The soap attained salvation in the early 2000.
The brand comes from an accomplished marketer who markets such iconic brands like Cinthol. The brand was promoted heavily and even had the film stars like Govinda endorsing it. Promoted using the tagline " Now bath in Ganga" very directly puts the soap in a religious platform. Reports suggest that the brand's initial sales was encouraging and also there are reports that blame on the P&G and Godrej break up caused the brand to decline.

Ganga had a revitalisation effort in 1997 when Godrej tried to relaunch the brand under the name Doodh Ganga. But those effort went in vain.
The primary reason why the brand failed was that the differentiation was not sustainable over time. Although Hindu's are very religious in nature and revers the tradition but the consumers are discerning when it comes to purchasing products. There is a clear divide between religion and products. Consumers seldom like mixing the two. It is OK if religion and politics are mixed not soups and gods. That may be the reason why the toys of Hindu mythological characters are not popular in India.

The brand when launched was really praised for its innovative thinking. One could see through the logic of the launch. Just looking at the crowd at Kumbh Mela would encourage any marketer to think about launching a product for the devotees of Ganga. But a closer look at the customers could have proved the marketer wrong. Why would a customer buy a product? That is a question that could reveal that Love for Ganga would not rake in sales.

Rather than using Ganga as a differentiator, Godrej could have positioned the product on the basis if Purity and Gentleness like the Pears Soap. The can show the use of Water from Ganga to reinforce the positioning. But the religious platform failed miserably. More over this platform is too old dated for our new generation. Another funny element is that although Hindus revere the Ganges, people are aware that the river is the most polluted one. Hence there were consumer buzz that using a soap made from such water may be dangerous. Sensing this consumer talk, Godrej had to tell that the water was taken from places near the origin of Ganges hence not polluted. Overall it was a messy affair.

Ganga is a brand that could have survived as a small niche. I am still not sure about the exact reasons that brand have failed in the Indian market.The failure of such a brand should inspire a marketer to delve deep into the psyche of Indian consumer before jumping into conclusions.


source:economictimes. Mouthshut .com

Cinthol : Get Ready, Get Close

Brand : Cinthol
Company: Godrej consumer products ltd
Agency ; Orchard Advertising

Cinthol is a 54 year old soap brand from Godrej Consumer products ltd. This brand features in the Interbrand;s Super Brand 2004-05. This is a brand that has withstood the so-called MNC onslaught. This very own Indian brand has been carefully nurtured by the company and owns a special place in the Indian consumer’s mind.

Cinthol was launched in the year 1952. The original Cinthol comes with a red pack (still the old Cinthol is available in the market) and the unique Fougere perfume became a big hit during its launch itself. Cinthol have a market share of about 2.5% in value terms. The brand is contemporary and positioned as a masculine soap with USP of protection from body odor.


Godrej have always tried to experiment with this product, trying out new things and coming out with different variants. This has enabled the product be in tune with the changing consumer trends.

Cinthol heavily promoted the product using celebrities of the likes of Vinod Khanna and Imran Khan in 1986 . In 1989 Cinthol tried to catch the lime freshness trend using Cinthol Lime which was a big hit. During 1992 it came out with Cologne. The brand went for a major overhaul in 1993-1995 with a new pack. But there was a customer outcry for the old Cinthol. Eventually the company had to relaunch the original Cinthol and the new range was branded as Cinthol International.

Original Cinthol have the usp of deo + complexion is said to be the first of its kind in India. Cinthol is also made of vegetable oils and not animal fats and was popular for this quality. Cinthol name is derived from SYNTHetic + phenol ( SYNTHOL)
In 2004, the brand embarked on a new positioning of “ Get Ready ,Get Close” The brand also have extensions like Talcum powder and Deo but these extensions were not as successful as this brand.

Cinthol was promoted using smart ads and the product quality was perceived to be excellent. But now Cinthol is lying low with virtually no advertisements. This is a great brand with huge potential. I feel that Cinthol Deo if promoted heavily can easily beat the likes of AXE. But these products are seldom available in the stores.

Cinthol have to Get Ready to Get Close with the new Generation.