Johnson's baby soap: A trusted brand

Brand: Johnson's Baby soap

Company : Johnson & Johnson

Agency : Lowe

J&J is the market leader in the Rs200 crore Indian Baby Care industry. J&J India, known better for its baby soap is a part of the global health care conglomerate was established in India in 1947. in 1948 J&J launched the first baby powder in India. J&J 's parent company was established in 1886 in New Brunswick in Newjersy USA.

J&J has an impeccable tradition of social responsibility and brand building. The Tylenol case and Johnson's credo is a case study for the Ethics course in MBA programs.

In India, J&J has been the undisputable market leader in the baby care market with its soap, lotion and shampoos having virtually no competitors. The reason: No Indian brands were able to get the trust of the Mothers.Wipro tired its hand with the Wipro baby soft but could not make a significant impact on J&J's market share.

J&J was never complacent about the brand. Although it commanded superior or should I say it owns the entire category of baby care with share of more than 75%, J&J nurtures the brand with careful campaigns. The campaigns are touchy and reinforce the positioning of the brand as a premium baby soap on base of Mother-child relationship. The famous campaigns " papa ko kya malum" emphasis the fact that J&J knows that mothers decides ( know better ) about what is good for the baby.

J&J also have brought out many variants of the soap with different ingredients and scents. The recent Baby Soap with rich milk is an example. The brand is supported with smart advertising . The term "Johnson Baby" is used among the public to denote chubby looking babies -that is the power of this brand

Recently J&J have tried to extend its market not only to the baby but to small kids also. The recent campaign " skin same to same" is an attempt to expand the target market. The reason being since the baby care market is dominated by one player, the market is remaining stagnant. Hence to grow J&J needed to expand the market. So the positioning for this market will be " Skin soft as a baby skin". This brand shows the power of good positioning. Owning the " Mother-child relationship" is the best thing that has happened to this brand.

Not contet with the baby and kids, J&J is now trying to woo mothers to using the baby soap. To what extent this is going to succeed is another issue altogether. As long as J&J do not tamper with the successful "mother-child" relationship platform, any experiments is welcome. Hope Lowe will not bring a Father to the picture or ask Shah Rukh to endorse the baby soap.

Sparsh :Long Lasting Goodness

Brand : Sparsh

Company: Marico
Agency: McCann Erickson

Brand Count : 116

Sparsh is a bold move by Marico in the baby care market dominated by none other than Johnson &Johnson. The brand which was rolled out initially as baby oil has extended itself to Baby Soap.

Indian Baby care market is estimated to be around Rs 3 Billion and in the oil, cream and soap category, the market is dominated by J&J. In the soap category, the Johnson's Baby Soap commands over 68% market share and 100% mind share.

Many companies have in the past tried to break in to this market. Wipro with their Baby Soft tried to break into J&J but is now looking at alternative segment by reducing the price. Wipro is now building the brand in the price conscious segment. Other players like Himalaya,Dabur and HLL is trying to enter the segment which has a huge potential to grow.

Marico entered this segment with the launch of Sparsh Baby Oil. The baby oil category is estimated to be around Rs 350 crore. The brand was launched after a careful market study and prototype testing in Andhrapradesh which is a huge market for baby oil. Buoyed by positive results, the brand was nationally launched this year. Also came in to the market Sparsh Baby soap posing a direct competition to the market leader J&J.

The greatest obstacle for Marico in this segment is the brand equity that Johnson's Baby soap enjoys. For over 59 years, this brand has been the favorite of mothers world over. The brand has already a generic status in this category. This equity is something that is a hard nut to crack. Infact J&J has a virtual monopoly over the Baby Skin care segment. Sensing this difficulty Wipro have changed the segmentation of their Baby Soft by reducing the price to attract the non users rather than directly competing with the leader. Sparsh is directly competing with J&J and Sparsh oil and Soap is priced at par with Johnson's.

Sparsh is initially banking on the equity of highly successful Parachute oil. Sparsh is endorsed by Parachute and the brand value of the Parachute : " Long Lasting Goodness" is extended to Sparsh also. Sparsh is based on the Naturals Platform . The oil is having natural ingredients of turmeric , tulsi and coconut oil . This gives the brand a clear differentiation to Johnson Baby oil which is more synthetic based or Non Natural. The baby massage oil market in India is dominated by Dabur with its Lal Tel with 22% value share. So the fight here is between Dabur and Marico.

Sparsh Baby Soap is also based on the Natural Ingredients like Turmeric and Natural moisturisers . The brand is positioned as India's only " No Tear " baby bath soap. The soap has a unique shape and is transparent and looks like Pears. So through Attribute and Appearance, Sparsh is differentiating itself from the market leader.

To promote Sparsh in South, Marico has roped in the Southern film diva Simran and for their national launch Ms Sonali Bhindre. Both are famous Young Star Mothers. Along with the high profile brand building, Sparsh is trying to influence the " Influencers" of these products like Doctors & Paediatricians through different campaigns.

Marico is an accomplished marketer who knows how to build a brand. Here in this market, this skill will be tested to the maximum.

Source: Marico website, Businessline, Agencyfaqs,

Baby Dove : Johnson's Baby Soap now have a serious competition

Dove, one of the premium soap brands from Unilever has extended into baby care products . The move is expected to give serious competition to the market leader Johnson & Johnson. According to ET, Indian baby care product market is worth Rs 4000 crore. Johnson & Johnson is the undisputed market leader with a share of 74%. The nearest competitor is Dabur with 9.9% share. 

Although many brands tried to break the stronghold of  J&J, none succeeded so far. Now the war has begun with India's premier marketing giant decided to challenge the market leader. Interestingly, Unilever chose to extend Dove to fight J&J.

Dove which was launched in 1993 grows from a soap brand to a Rs 1500 brand which endorses multiple categories of products. 

Dove positioned as mild soap with 1/4 moisturiser is an ideal candidate to challenge Johnson's who has incredible brand equity among the consumers. 

Dove has decided to name its extension as Baby Dove which is a smart choice. The positioning of the extension is the same as the parent Dove brand. Baby Dove was first launched in Brazil in 2015.

Another interesting aspect is the pricing. Unilever has priced Baby Dove almost the same as Johnson's but a little extra. While the 75 gm Johnson's Baby soap costs Rs 45, Baby Dove is priced at Rs 48.

Unilever already started the campaign for Baby Dove. The pitching is similar to J&J - the bonding between the mother and child, purity, skin care etc. The TVC follows the parent brand's comparative advertising strategy of testing the mildness quality of the soap with the competition.

Watch the Tvc here 

The brand also have a different logo for the extension. The logo designed by Dew Gibbons + Partners feature the iconic master brand's  Dove and a golden baby dove besides it. 

Baby Dove has launched a series of products in the category. This include soap, lotion, skin care wipes etc.. 

With the strong distribution muscle and marketing acumen, Baby Dove is expected to give tough competition to J&J. The market with one large player dominating will definitely have space for a competitor. The launch of Baby Dove is not going to dilute the parent brand's positioning since the positioning of Baby Dove is complimentary to the parent brand. 

Brand Update : Santoor Extends to Baby Soaps ?

I stumbled upon a commercial for Santoor Baby soap in Facebook, thanks to the tip from Bhatnaturally. I was surprised to see this move from one of India's biggest soap brands - Santoor.
Watch the ad here : Santoor Baby 
A search in Google yielded no results. I assume that the ad is real and Santoor is now test marketing this brand extension in select markets. Since the ad features the South Indian actress Jyothika, Santoor is serious about the new launch.

Indian baby care market is huge with a size of  Rs 3000 crore expected to grow at a rate of 20% according to ASSOCHAM.The baby skin care market is valued at Rs 400 crore and toiletries valued at Rs 380 crore.
Johnson and Johnson has a huge stronghold in this market with a share of over 70% . Many brands like Sparsh from Marico and Babysoft from Wipro tried unsuccessfully to dethrone J&J . It is in this context that Santoor's move becomes relevant and interesting.
Santoor has been very consistent in its positioning. Santoor's core brand's positioning is " for a younger looking skin". The brand through all its campaign effectively reinforced this positioning and became India's second biggest soap brand.
Santoor Baby soap will be trying to leverage this equity . The problem is that Santoor is perceived to be a soap for adults. So when such a brand launches a baby soap, inevitably doubts arises with regard to the mildness of the soap. Wipro earlier tried the Baby Soft brand but couldn't succeed so it is now trying to extend its best brand's equity. The ad shows not an infant but a 2-4 year old kid. So the brand will be trying to target the segment which is slowly growing out of the Johnson and Johnson's baby soap. More over since the child is growing , mothers will not be much bothered about trying out a baby soap from Santoor's portfolio.