Monday, February 19, 2007

Brand Update : Maggi


A good marketer is never tired of innovation and is never bored about his brands . That quality is visible in Maggi's relentless pursuit to make its brand's position permanent in the Indian consumer's dining table. 2007 saw another innovation from this super brand in the form of Rice Noodle. The rice noodle comes in three flavours : Lemon Masala, Shahi pulao and Chilly Chow. The brand has given one more reason for Mothers to give Noodles to their children. The new products are in tune with the Nestle's vision of moving into healthy foods. This innovation will go a long way in reinforcing the brand equity of Maggi. Currently ads are running in all major channel for Rice Noodles. Although the ads are Hindi skewed, I am sure no one is complaining.

Related Brands
Maggi

Saturday, February 17, 2007

Marketing Management by Philip Kotler : Walking the Talk

Brand : Marketing Management
Owner : Dr Philip Kotler
Publisher: Pearson

Brand Count : 200

Marketing Practice is celebrating its analysis of 200 brands. This post is dedicated to the Father of Marketing :Dr. Philip Kotler and his iconic book on Marketing branded "Marketing Management". Both the Author and the Book are considered to be iconic brands.

Dr. Kotler is SC Johnson & Son Distinguished Professor of International Marketing at Kellogg's School of Management at NorthWestern University. Dr Kotler is an Economist by education with Masters in Economics from University of Chicago and a PhD in Economics from MIT. He did his Post Doctoral Research In Mathematics from Harvard and in Behavioral Science from Chicago. Dr Kotler has around 35 books to his credit and has published more than 130 articles in international journals.

The first edition of Marketing Management was released in 1967. Prof.Kotler in an interview published in the book " Conversations with Marketing Masters" illustrates the origin of this iconic book. He recalls that at that time, he found most of the marketing books lacking theory and being shallow. He effectively understood the need for an organised and a scientific study of the marketing function. To quote from the book "They contained lists of the traits of good salespeople,the role of warehouses, a description of consumer demographics, and other definitions and lists. This was market anatomy but not market physiology."
Dr Kotler gave a new perspective to marketing in his first book by giving a behavioral,mathematical and consumer oriented view. He introduced new concepts and in a way made the theory more related to practice. Kotler gave a structure to the study of marketing. Kotler also was considered to be the first to define marketing.
In his book, Kotler used the framework of 4 P's of Jerry McCarthy. McCarthy had authored the book Basic Marketing which was the popular textbook at that period of time,but 4Ps became famous through Kotler. The first edition became very popular and the rest as they say is history.
Prof. Kotler was teaching Economics during his early stages in his career. He was introduced to marketing during his post doctoral research in Harvard. He was in a group that studied the application of mathematical models in business decision making especially in marketing. That kindled the desire in him to explore the science of marketing. Dr. Don who was the Dean at Kellogg's ignited the love for marketing in Kotler who then took up teaching in marketing at the Northwestern university.

The success of the book Marketing Management is the testimony of the author walking the talk. Even after 38 years of the launch, Marketing Management is considered as the bible of marketing. The book itself is a case study on " How to build a successful brand".
The brand practiced all that is being preached by Prof. Kotler. All the 4 P's are managed with perfection and the product is being consistently adapted with the changing world. It is not that Kotler's book is not having any competition. There are innumerable books written by Professors of high stature and calibre than Kotler. Even there are books written by Professors who taught Kotler. But none of those books have the brand equity of Kotler. The reason is simple : None of the books changed with times .
Have a look at the editions of Marketing Management :
1967- First
1971,1976,1980,1984,1988,1991,1994,1997,2000 ( Millennium ),2003, and
2006 ( 12th edition)
No other marketing text books can boat about this much editions. The other differentiating factor is that these editions are not reprints, the content and the examples are updated and made contemporary. Kotler also does not hesitate to make a drastic change in his approach for the new editions. That makes each editions new and often compels a student of marketing to buy every editions because every editions are new.Every new editions capture the changes that happens in the marketing world.
Another reason that propelled this success of this brand is the ability of the author to explain concepts in a simple style. By reading marketing, one gets the impression that it is simple and not a rocket science. There is no alpha beta theta or formulas or equations. Even a non management student can understand the concepts without the help of a teacher. That may be the reason why there are no Management Development Programmes titled " Marketing for Non Marketing executives" while there are finance for non finance executives and so forth. Prof. Kotler once remarked " Marketing is simple to understand and difficult to practice". But this brand is an example of practicing the talk.
The book also was adapted to different markets not only by having translations but also changing the examples and cases to make the concepts more clear to the target audience. So when Kotler teaches the strategy of GLOCAL , he practices it. The book priced reasonably is available across the market thus ensuring that all Marketing Mixes are perfectly balanced.

Of these 12 editions, 10 th edition of Millennium edition is the most theoretically strong edition ( my opinion). The edition clearly takes the book to a new paradigm ( if i can use that jargon). 11th edition reinforce the new thinking.
Sometimes I used to wonder , what will happen to Marketing Management after Kotler? Will it just fade into history?
Marketing Management 12th edition was the answer.12th edition was a surprise for every one. The brand now has been completely renovated .The book for the first time had a co-author in Professor Kevin Lane Keller. Dr. Keller is E.B Osborn Professor at Tuft School of Business.Keller is considered to be a Pioneer in Brand management. A young genius, Keller's book is widely used text in the Brand Management course.
The new edition of the book is a marked deviation from the rest of the collections. The book puts more emphasis on brand and delves deep into the concepts of customer value but without losing the Kotler touch. The new edition assures the continuity of this brand for the new generation.
The usual complaint that marketing teachers face in India was that students feel that the text books are westernised and has seldom any relevance to Indian market. I used to have tough time convincing the students to understand the universal relevance of marketing concepts.
2007 saw the adaptation of Kolter's text to Indian market.The new book Marketing Management : South Asian perspective has two Indian professors Abraham Kosy and Mithi Jha ( IIM A and IIM B) co-authoring Kotler and Keller.

A perfect gentleman he is ,Prof. Kotler deny that he ever marketed his book. He describe the book as an outcome of his Romance for Marketing.

Source: Wiley.com,pearson,nbs,kellogswebsite

Friday, February 16, 2007

Brand Update : Vimal

Reliance has rejuvenated the once iconic Vimal Brand. Ads have started appearing in the media. The brand retains the famous " Only Vimal " tag. Reports say that the brand is being positioned as a High Fashion brand and is supported by fashion and stitching experts from Italy. This is reflected in the new range of Suitings "Alta Moda" collection that is being promoted in the print ad.It is a glad news for all of those who grew up with the Vimal and saw it sidelined by the company for other strategic reasons. Vimal now faces the task of getting into the consideration set of the new generation who have forgotten this brand.The brand now faces the competition from Raymond's who filled the void left by Vimal.The relaunch of Vimal will the Test of marketing skill of Reliance.

Related Brand
Vimal

Thursday, February 15, 2007

Optra : For A Special Journey Called Life

Brand : Optra
Company: Chevrolet (General Motors)
Agency:McCann Erickson

Brand Count: 199

Chevrolet Optra was the brand that lifted the fortunes of General Motors in India. The brand Chevrolet was not a new brand forthe Indian market. The brand was present in the pre and post independent days in India. Chevrolet Impala was the preferred brand of car of the rich and famous during the late 40's. Chevy left India during the 60's in the wake of the nationalist movement.

Although General Motors was in the Indian market with its Opel range of cars, neither Astra or Corsa was considered as blockbuster brands in terms of volume.The company in 2003 introduced the Chevrolet brand in India. Globally Chevrolet was positioned independently with a personality on its own. The brand is considered to be a symbol of American culture.
In India when Chevrolet was introduced, the company considered it as a relaunch rather than as a new brand.The first brand from Chevrolet was the SUV branded Forrester. The brand had a lukewarm response from the market. The purpose of Forrester launch was to showcase the premiumness of the brand rather than to build volume.

In 2003 the company launched its blockbuster brand Optra in the market. The brand was in the D segment which is the premium sedan segment. During the launch , GM had two tasks, first was to establish the credibility of the Chevrolet brand then to establish the Optra brand.
To establish the Chevrolet brand, GM started a series of campaign connecting to the culture of the Indian consumers. The ads were the example of localising of a global brand. Chevy in those campaigns never talked about its American roots. The campaign showed glimpses of Indian culture and ended the ad with the tagline : " I am Chevrolet" .The purpose was to become close to Indian consumer.This was a bold move because the company decided to relinquish its secondary association of the Nation of origin of the brand.
The launch of Optra started with the series of Ads appealing to the rational mind of the customer. Typically the ad talked about the luxury and the features and functionality. This stage is very important in campaigns of high value and complex products to establish the points of parity.
The brand gained instant popularity because of the opulence and the luxury that the car provided. Although the customers new that Optra was the relaunch of Daewoo 's Nubira, the design and the package was so good that the product was a hit in the market.Optra was designed by the well known Italian design house Pininfarina.
At this point Optra launched its campaign aiming at an emotional positioning platform . The brand had a highly acclaimed campaign featuring the event " Karva Chauth". This ad gave the needed differentiation for the brand. The brand had one of the best taglines " For a Special Journey called Life". The TG for Optra was Executives in the age 30-45. The brand tried to communicate Love, Care and Warmth as its core values. These campaigns together with reasonable performance ensured the brand, 24% share in the D-segment.The brand faced heavyweights like Honda City and Sonata in this segment.
But during 2005-06, the company shifted its focus to new product launches like Aveo and U-Va. I don't remember any campaigns for Optra during this period. This lack of marketing support put the brand out of the race in the D segment. The leader in the segment Honda City redesigned the entire product and reinforced its leadership position.The brand also changed its tagline to " Its everything you have wished for".

Although this brand was doing well in the market, the sales slump was the result of the company losing focus on the brand. The emotional platform gave the brand a good start but the brand was not able to find a sustainable differentiation for itself. More over the brand faced competition from different categories rather than the sedans. For example a customer having a budget of 7-10 lakhs have the option of buying a Scorpio or a city or an Optra. Hence creating a meaningful positioning becomes paramount .With Honda city commanding the market, Optra should have to add/ show more value to the customer.
Some effort is now started in rejuvenating the brand. Let us wait and see how it succeeds.

source: indianauto,iitb,agencyfaqs,businessline
imagesource:chevrolet website, agencyfaqs

Wednesday, February 14, 2007

Brand Update : Alpenliebe


Perfetti has introduced a new candy brand Chocoliebe. Although this is a new brand, the brand has strong secondary association with the blockbuster candy Alpenliebe. Chocoliebe is the chocolate filled caramel candy and will be taking on the Cadbury's Eclairs.Perfetti has a chocolate brand Chocotella.Chocoliebe is being positioned on the emotional platform of Love. Cadbury's has a product line extension of Eclairs Crunch which will take on Chocoliebe. Chocoliebe uses the tagline " Pyar Do Pyar Lo" which translates to " Give Love ,Take Love".

image courtsey: agencyfaqs

Related Brand
Alpenliebe

Monday, February 12, 2007

Dairy Milk Eclairs : Sweet With Heart on the Inside

Brand : Dairy Milk Eclairs
Company: Cadbury's
Agency:Contract

Brand Count : 198
Cadbury's came to India in 1948 and from there has been in a dominant position in the Indian confectionery industry. Indian confectionary which is worth Rs 23 billion, is divided into following segments:
Chocolates,Hardboiled candies(20%), Eclairs and Toffees(18%),Chewing gums(13%),Lollypops(1.5%),Bubblegums,Mints and Lozenges(13%).

Eclairs was first introduced in London by Pascalls confectioneries : a local confectionery firm during 1960's. In 1971, Pascalls was acquired by Cadbury's and the brand became international during 1980-96.
Cadbury's Eclairs was launched in India in 1971 and became an instant hit among adults,teens and kids alike. The brand was known for its quality and the chocolate content. It was a really soft candy. In a way Eclairs was a candy and a chocolate. Wrapped in a dark brown wrapper with golden inner wrapper, Cadbury's Eclair was synonymous with the category. This has created problem for the brand. Many local competitors imitated the packaging and the brand faced the issue of differentiating with the imitators and the fake ones.
In 1994, the brand went for a repositioning exercise with a changed content and packaging. In a bold move, the brand changed its name to DairyMilk Eclairs and drew the strength of the parent brand into it.The packaging was changed to a Purple and Gold wrapper with the Dairy Milk endorsing the Eclairs.

Eclairs was positioned on emotions. World wide the brand is known for its chocolate heart. A sign board outside the Nigerian factory reads : Sweet with Heart on the Inside". In India too, the brand is positioned as some thing close to the heart. The tagline is " Kar Do Dil Pe Jadoo" which roughly translates to " Do magic on the heart". The ads also talks about the person forgetting themselves after taking the eclairs.

2006 saw a product line extension of Eclairs. The new product is Dairy Milk Crunch which has a thick caramel on the outside and the Dairy Milk Chocolate on the inside. The extension is in response to the threat faced by the brand from Alpenliebe. Cadbury with its new Crunch has taken the battle to Alpenliebe's turf in response to the new launch of Chocoliebe from Perfetti. The new Crunch is targeted at kids (9-12) and teenagers /youngsters( 15-24). The brand is making loud noise in the media and takes a energetic humour theme to drive the point.
The tagline is " Ab Ek Nahi Do Do" which translates to " Now enjoy two tastes" referring to the caramel and the chocolate.
Eclairs has so far being successful in the market and has shown growth even when the entire market had degrown. The quality and the brand equity of Cadbury's has been the driving force behind the success of Eclairs because the company has not invested much on this brand during the last 5-6 years compared to Dairy Milk. The brand has now risen up to the challenge posed by the competitors and Crunch is a brand to watch for.

source: Cadburyindia.com,agencyfaqs,