Sunday, April 15, 2007

Levi's : Orginal Icon

Brand : Levi's
Company: Levis Strauss & Co
Agency : JWT

Brand Count:221

Last week I bought my first Levi's 501 intrigued by the Salesman's pitch that 501 is the fastest moving brand in that store. I was more curious because this jeans has the old (Classic) way of buttoning rather than the zipper. I was surprised to find that 501 holds a special status in the world of jeans brands .( I then realised how ignorant I am about jeans.. )

Levi's has an iconic status across the world.The jeans came into existance in 1873 and since then has remained an icon generations after generations. Levi Strauss a young Bavarian immigrant left Newyork to San Fransico to sell his supply of dry goods. There he found the need for rugged long lasting trousers. Levi patented cotton riveted waist overall which later became the legendary Jeans.
Levi's came to India in 1995. Looking at a huge base of young customers, this brand did not had the classic runaway success it envisaged. The brand made the mistake that many multinationals made during those days: underestimate the Indian consumer and becoming too arrogant about their brands. Levi's thought that Indian consumers will fall for this iconic brand and will buy it at any cost. At the time of launch this brand was prices exorbitantly high at Rs 2950. Indian consumers as usual gave the brand a lukewarm reception. The brand was trying to skim the market but at the cost of market share and volume.
Levi's found that Indian consumers are very price sensitive and the prices were rationalised. Once the prices were made affordable, Levi's began to gain acceptance in the Indian market.
Levi's did not need to make special efforts to promote its brand, the brand had its share of mind among the TG in India thanks to the information revolution.But the brand used some superb creatives to reinforce the brand equity.Notable ones are the Clayman series of 1996 and the award winning Slim Jeans ads and the mind blowing "dangerously low" jeans campaigns. The brand also used film celebrities like Shah Rukh and Bipasha to endorse the brand.
Low waist jeans launched in 2003 was a milestone in this brand's lifecycle. It gave the brand a contemporary look and appealed to the new hip hop generation who was moving away from denims to khakis and other casual wear. Low waist jeans made both the category and the brand back into reckoning.Low waist had some blockbuster campaigns involving 15 supermodels which made the brand a symbol of being" cool".
Levi's also made their product line strong by doing downward stretch. The brand introduced Signature range at the lower end of the price point which opened a big market for the brand. Levi's also took on the casual wear with their Docker's range of casual wears.
Levi's in India is poised for tapping the huge young market. There is no other iconic brands which can match the strength of Levi's. But for that, the brand has to come out of its shell. Levi's is not marketing with aggression. I havn't seen any commercial of Levi's in recent times be it in print or in visual media. The brand is resting on its laurels earned outside the country.

With lot of Indian marketers taking on the aggressive path, Levi's may have to add more punch to its communication. Still lot of customers feel that Levi's is out of their range and most of them are unaware of the range of Levi's product line. In a tough market like India, this is a costly mistake.
Watch the Slim jeans video : Slim Jeans

Source: Superbrandsindia.org,agencyfaqs.com,levis.com,universalgarments,businessline
picture courtsey: superbrandsindia,agencyfaqs

Thursday, April 12, 2007

Marketing Funda : Markonyms

Markonyms is a new word to represent all acronyms that marketers create for the promotion of their brands. ( I take the title of the founder of this word).

Marketers use acronyms to impress the customers and coax them to believe that what marketers says is rocket science. Found extensively in Automobile and Tech related products, Markonyms are becoming more and more useful in consumer products also.
Given below is the first set of commonly used Markonyms with a little explanation.

1. DTSI : Digital Twin Spark Ignition : created by Bajaj for its Pulsar. Even the Pulsar owners doesn't know what it does but however, this markonym has worked wonders for the brand.

2.ZPTO: Zinc Pyrithione : created by Clinic All Clear , this markonym landed the brand into trouble but later the brand won litigations. This ingredient is said to have dandruff eliminating properties

3.MMR: Mosquito Mortality Rate : Created by All Out. Only the brand owners know the exact definition.
4. Hi-fi : Hi-Fidelity : Used by most Music player marketers. It refers to high quality music.

5. HDTV: High Definition Television : Digital Broadcasting system that offers more clarity.

6. LCD : Liquid Crystal Display : Thin Flat display technology uses little energy and also little space.
7.CRDI : Common Rail Direct Fuel Injection : Popularised by Accent. It is too technical for me to understand and explain. It is said to increase efficiency and reduce emission.

8.DICOR: Created by TATA safari : This is same as CRDI . Smart marketing move...

9. ABS: Anti Lock(Skid) Breaking System: Pioneered by luxury car like Accent ;too technical again..
10.24X7: Every one uses it and every one knew what it is .

11.MP: Mega pixel : I have seen lot of my friends going after megapixal cameras ranging from 1-8.. too technical . For more info check out WIKi


12. DHA : Docosahexaenoic Acid: Created by Junior Horlicks: This markonym represent a type of amino acid that is good for increasing brain power.

13. PMPO: Peak Music Power Output: A common markonym used by music system marketers to convey the Sound output of their system. But sound experts say this is just to fool the customers.

14.NFO : New Fund Offer : Created by Mutual Funds when they introduce their new funds. Often investers mistook NFO for IPO of shares where they will get a listing premium. But NFO's are often have below par value when they are open.

15. PSPO: Peak Speed Performance Output: Created by Orient Fans as a differentiator.The company says that this tech gives air to all parts of the room.

16.916: Common markonym created by jewelery marketers. It says that the jewelery is 91.6% gold and rest copper and silver.

More markonyms will follow....

Wednesday, April 11, 2007

Nycil: Soothing and Cooling

Brand: Nycil
Company:Heinz
Agency:Rediffusion DY&R

Brand Count :220

Nycil is the market leader in the Rs 100 crore prickly Heat Powder (PHP) market in India. This heritage brand has successfully adapted to the changing trends for more than 35 years.
Nycil was initially a drug manufactured by British Drug House for Foot and Bed sours.But later the brand metamorphosed to India's leading PHP brand. The brand changed hands to Glaxo and then to Heinz in 1995

Prickly Heat Powders are highly seasonal products and to manage a seasonal brand is a Brand Manager's nightmare. The typical season for PHP in India is during April-July.The php category is about 20% of the total talcum powder market.Nycil has a market share of over 40% in the PHP category. ( source: Superbrandsindia,org).
During the eighties and nineties the Nycil was generic to the category. The brand was promoted heavily using the cactus mnemonic and the scorching heat gave the additional push to the brand. The brand was able to capture the need of the market which was moving away from traditional methods of applying turmeric or sandalwood pastes.
The irritation caused by heat is felt heavily on kids .Hence Nycil effectively targeted the mother and the child and the brand was positioned as the most effective Prickly heat powder.The brand talked about prevention soothing and healing to fight Prickly heat. The ads featured mother and child effectively conveyed the message. The product was efficient also since using Nycil bought instant relief ( personal experience).
Nycil's success bought many competitors into this category. Brands like Shower to Shower ( J&J),Dermicool ( Paras)Boroplus(emami) Vaseline ( HLL) all tried their luck in the market but could not make a dent into Nycil's leadership position while it took some market away from Nycil.
Nycil is a brand that constantly evolves according to the changing market. in 1970 the famous mnemonic of Cactus gave way to Bramble. Thebrand came out with different fragrances. Later in 1990's the brand expanded the target market to include adults also. The packaging was changed in parity with the industry trends.The brand also tried to expand its usage by including the attributes of fragrance and antiperspirant. But for a consumer, Nycil remains as the PHP.

My point is that Nycil has never rested on its laurels. The brand kept track of the market and competition and never shied away from experimenting. The category is highly seasonal and the purchase is largely problem/need driven. Sometimes the customer will go for the brand that have the maximum share of mind and voice. For example high profile ads of Dermicool took away some of the market of Nycil .It takes lot of efforts to differentiate such niche brands. I havn't seen any celebrity endorsing prickly heat powders? For a change having a celebrity endorsing Nycil may work for the season ...Will it?I also think that it is the right time for this brand to take on "Freshness" platform in place of soothing because there is more value and moving space in taking on the Freshness platform while keeping the points of parity with PHP category. The brand can also come out with multiple campaigns aimed at different set of segments like Sales Executive, Kids, Working women, College students rather than sticking to one segments. The rationale is that since the brand is a seasonal one, expanding the segments will be a viable option.And since different segments have different consumer behaviour, multiple campaigns make more sense.
Summer is on right now and I am waiting for the ad war....

Source:agencyfaqs,superbrandsindia.com

Tuesday, April 10, 2007

Brand Update : SBI

After surprising every one with Surprisingly SBI campaign, the bank has now moved into the second phase of campaign rationally explaing why SBI is better than other banks.
The bank has taken the positioning of Pure Banking emphasizing that SBI does what it does best : Pure banking. Th bank has now took the tagline" Pure Banking , Nothing else" takes a dig at new generation banks that spent lot of time doing non banking financial services.
A new Tvc is also running which shows a young guy getting impressed by the services offered by SBI which is his old parent's bank. The recent print and tvc is aimed at shedding the " old public sector bank" image of SBI and make it more relevant to the young customers. The bank is now running a mix of Rational, Humor and emotional advertisement to promote the bank. Laudable and Surprising.
Watch the hilarious Chiman Lal campaign here: Chiman Lal Charlie

Related Brand
SBI

Monday, April 09, 2007

Market Statistics : HLL Market Share Across Categories



















According to A C Nielsen, Hll in 2006 maintained its leadership position in the FMCG market. It ruled the following segments : Personal wash,Fabric Wash, Dish wash, skin care, Jams,Tea, powder etc and is a strong number 2 in Toothpaste , instant coffee and Ketchups.

Sunday, April 08, 2007

Brand Update : Rin and Surf Excel

2006 saw a unique marketing move from HLL. Rin Supreme bar is being migrated to Surf Excel. Although the decision is made in 2006 , the ads are being aired more frequently in 2007 ( I have only recently noticed this after one of my students pointed out this ).I was wondering why HLL is messing up their successful detergent brand like Rin?
Indian Detergent market is valued at around 5100 crore ($1.2 bn).Detergent bar market makes up for 43% of this market .HLL commands 38% of the fabric wash market.
The latest move comes in the wake of the high profile launch of Tide detergent bar. Tide and Ariel always created problems for Surf and Rin. The migration of Rin Supreme bar to Surf Excel bar is aimed at countering Tide.
While Rin is heavily positioned on th whiteness platform and Surf Excel on the Stain Removal platform, the new Surf Excel detergent bar is aimed to take both these attributes.The ad is already on air featuring kids conveying " Good News and Bad news" to their mothers.

It is true that the detergent bar market is important for HLL because in India, homemakers use a combination of bar,detergent and whiteners on their clothes. Hence any move from competitors should be seriously dealt with. But this migration initially did not make sense with me. Why spent money migrating brands? Does HLL gain by migrating Rin to Surf excel?

But I feel that the logic behind the migration is to protect Rin and its USP of whiteness .It is true that Rin supreme can counter Tide bar because both have whiteness positioning. Had HLL used Rin to counter any competition other than Tide, it will have to focus on the Whiteness Platform alone and any additional attribute may affect the parent Rin detergent powder brand. While having Surf Excel detergent bar will help HLL to counter competition not only from Tide but other competitors since Surf is known for its stain removal property. There will not be any dilution in the equity adding attribute of whiteness to Surf unlike Rin. My conclusion is Surf Excel has the ability to be a generalist than Rin.( MyView).
Is it good news or bad news?

source:businessline

Related Brands
Surf Excel
Rin