Marketing Funda : Limited Edition

Marketing Funda #4: Limited Edition

The post is inspired by one of my students Mr.Prateesh who raised this intriguing question: Why do companies come out with Limited Edition products?
Obviously this question can be seen in the light of high promotion advertisements of Marketing giants like Pepsi launching Pepsi Gold and Mirinda Limited Edition.
According to Wikipedia, the term "Special Edition" when used in Marketing, is intended to give the product something new and previously unseen in the regular edition.Limited Edition carries a sense of urgency and the products will be released for a shorter time or in limited numbers.
Limited Edition term is derived from publishing industry where limited number of editions can be printed with top quality impressions. But later this term was taken and used across industries.

Although Limited Editions are sold at a premium, there are many FMCG companies take up this concept minus the premium factor.The industry that has used this concept widely is the automotive sector . In India too there were lot of products that come with Limited Editions. The recent one is the Pepsi World cup Gold. Pepsi has earlier came out with Pepsi Blue in the last world cup.

The reason for launching a Limited Editions can be many :
1. Induce brand rejuvenation
2.Consumer Connect
3.Celebrate an event
4.On occasions/Festivals
5.Sales Promotion
6.Test Marketing
7.Creating a Hype in the market
8.Celebrity Endorsement
9.Encourage multiple purchases.
10. Create Brand Associations
11. Enhance Share of Mind

According to MG Parameswaran of Ullka, marketers use Limited Editions to increase consumer connect, to excite the market or for celebrations ( source:Financial Express). For example Lux came out with two limited edition flavor Chocolate Seduction to celebrate its 75 th anniversary.Pepsi Blue is to celebrate World Cup. Amara Raja Batteries had a Limited Edition to celebrate Narain Karthikeyan's entry into F1.

Sometimes Brands come out with Limited Editions to Excite the market. If the brand sales is plateauing, Limited Editions can bring back excitement into the product.The incremental improvements may encourage many new consumers into the product thus rejuvenating the brand.
Limited Editions also help to encourage customers to make multiple purchases as a Collectors item. Sometimes marketers use these Editions as a test marketing of a feature of attribute. For example Wagon R used a series of Limited Editions to test market some of the features which later became the part of the standard equipment.
Limited Editions are also used by marketers to boost the Share of Mind i.e to ensure Top of Mind Recall. Brands like Pepsi which has limited scope of differentiation in terms of product attributes uses Limited Edition like Pepsi Aha, Caffe Chino to boost the image and also the high profile promotion ensure top of mind recall.

Limited Editions are used for special seasons and occasions. Many marketers launch event/theme based variants of their products that runs for a short period but with a view to enhance the brand image.Some times Limited Editions are used to create a hype in the market.

Another advantage marketers see in Limited Editions are to use it to maximize the use of a celebrity.Palio effectively used Sachin and Special edition cars to boost the image of the brand.Limited Editions also help the brand to create positive brand associations. Coke used limited edition Rang De Basanti bottles to create positive association of truth and optimism.

All though there are many advantages to using Limited Editions as a strategic marketing tool, often these editions are expensive.Most often the return from these limited ranges cannot be measured. Sometimes the Limited Editions become failures which in turn affect the brand equity of the parent brand. Now a days marketers use Limited Editions as a tactical weapon ( sales promotion ) rather than a strategic tool.

Source: Financial Express

Easy Off Bang: And Dirt Is Gone

Brand : Easy Off Bang
Company: Reckitt & Benckiser

Brand Count 210

Easy Off Bang is a global brand launched recently in India. Easy Off Bang is a Multipurpose surface cleaner that cleans the tough stains,rust,hardwater build up and the like from surfaces.The brand was launched in Europe in 2004 and according to reports, the brand was a blockbuster success in the European market.

Easy Off Bang was launched in India in 2005.The test launch was in Tamilnadu and inspired by the positive response, the brand went National in 2006.The total surface cleaning market in India is estimated to be around Rs 350 crores (including toilet cleaners and floor cleaners).The concept of a surface cleaner is something new to Indian households . Mostly even for toughest stains, we use the common cleaning solutions and if it does not work then leave it like that !. Easy Off Bang is trying to explore a new segment in this category. Reckitt is the market leader in the surface cleaning market with products like Harpic, Lizol and Collin. Easy Off Bang is a product that fits neatly into the product line.

What is interesting about this brand is the Brand Name. The company decided to use the global brand name in India also.It is true that the name caught the attention of customers because of its uniqueness ( clutter breaking). But other than that positive aspect, the brand name (I feel) is a misfit in Indian market.Easy Off Bang is now promoted heavily through television. The brand takes the Demonstration Led Advertising where the anchor demonstrates the effectiveness of the product.The brand uses the tagline " Bang... And Dirt is Gone".

Easy Off Bang is a niche brand and is targeting SEC A and B segment. The product is priced at a premium at Rs 65 for 400 Ml.Although the brand is being advertised as a tough stain remover, the website shows certain surfaces where this product is not effective.According to the website, Easy Off Bang is not effective in the surfaces like Marble, Aluminum, vinyl floor tiles etc .Some customers may get disappointed by this disclaimer.

Easy Off Bang became very successful in the global market within two years of launch. This brand is present in around 70 countries and the company expects Indian market to positively accept the brand. The brand faces the issue of developing this category because customers may consider Easy Off as an avoidable expense and this brand faces competition with the ordinary floor cleaners. Although the brand name is little unorthodox for Indian market, the success of Alpenliebe may give confidence to the company. The performance of this brand will be closely watched by the customers and the delivery of promise will determine the success of Easy Off Bang.

Ginger Hotels : Luxury of Simplicity

Brand : Ginger
Company: Roots Corporation ( Taj Group)


Brand Count : 209

Recently I was intrigued by a simple ad of a hotel in Television with the tagline " Please Help Yourself" because seldom we see hotels advertise and decided to read more about the brand Ginger. There was many surprises in store for me about this brand. Ginger is the new version of Indione chain of hotels touted as the budget hotel chain from the Taj Group. Owned by the TATA's Ginger brand is expected to shake up the hospitality industry for the better.

Indione launched in Bangalore in June 2004 was Taj's first foray into Budget hotels. The hotel chain was expected to tap in the growing population of Business and leisure travelers and expected to satisfy the need for a hotel that offers service at affordable price. The Bangalore property was a test market of this concept.The test market results was encouraging and the Bangalore hotel averaged 85% occupancy rate. After testing and fine tuning the process and service, the company nationally launched the chain of hotels.

Tata's however decided not to use Indione for the chain of hotels ( for some reasons). The brand Ginger was chosen to this new chain of hotels. The brand Ginger was developed with the help of Internationally renowned Brand consultancy firm Landor Associates. Ginger brand radiates simple unique,basic, lighthearted,very different, Indian, innovation as its Brand values. The company wanted the brand to radiate Freshness and Ginger communicates that freshness.
Although the concept of budget hotels looks attractive, it is not easy to sustain the cost and the service expectations. Hence Taj conducted an extensive consumer research to fine tune the service delivery and the ambiance.The national rollout of Ginger Hotel was on March 2006. The brand already has its presence in 6 locations.

Ginger differentiates itself from other budget hotels by its SMART BASICS feature. Smart Basics concept was co-created by Ginger with the help of the Renowned Management Guru CK Prahlad. Smart Basics provide a value proposition of a different kind. It represents a Next Generation category that signifies Simplicity, convenience,informality,style ,modernity and Affordability.The hotel offers a mix of high end facilities with an affordable price tag. Ginger offers a customer following facilities: A/C, electronic lock,comfortable beds, work area, 17" Flat TV,Direct Dial with STD, Gym,cyber cafe etc at a rate of Rs 999 for single and 1175 for double room.The hotels operate with skeletal staff but is highly process oriented so that most of the necessities of the customers are taken care. Some of the services are outsourced but available to the customer on call. As the tagline says " Please Help Yourself", most of the services are self service ( to reduce cost) including check in. The trick is to be process driven so that customers will just have to follow the process and things will be taken care by the process.That also gives the company an option to charge for specific services demanded for the customers.

Ginger effectively fills a gap that existed in the hospitality sector, a need for a budget hotel that delivers reasonable/assured service. Ginger helps that decision making easier for the customers.
Ginger is an example of Masstige service and holds huge potential in the Indian market. The budget hotel market in India is estimated to be around Rs 6000 crore and Ginger is all set to conquer this market.

Source: hospitalitynet.org,gingerhotels.com,businessline, economictimes

Ford Ikon : The Josh Machine

Brand : Ikon
Company:Ford India
Agency:JWT

Brand Count:208

Ford Ikon is a brand with a class. This brand has redefined the car marketing in India. Launched in 1999, Ikon in a way rejuvenated the fortunes of Ford Motors in India. Ford came to India with a dated model like Ford Escort.Escort was launched in 1995 and was one of the first international brand to enter the midsize sedan market.

Ford Ikon was launched in the event of phasing out of Escort. Since then Ikon has been a major player in the entry level sedan market with a share of over 20%. The most interesting aspect of the brand is in its positioning. Ikon dethroned the position of Esteem in the C segment through its breakaway positioning.

Till 2005 Ikon has sold over 100,000 cars and has occupied a special space in the highly competitive car market in India. Ford Ikon is actually an Indian adaptation of the highly successful European Fiesta model. But knowing the Indian market with the Escort example, the company decided to design and Indian car for Indian consumers. Thus born the brand Ikon.
The company virtually adapted the whole product to suit the Indian consumer taste and also Indian driving conditions.Ikon was one of the first examples of Global brand getting Local in the automotive industry.
Once the product is ready, came the question of marketing. Ikon was priced as an entry level sedan car and was positioned in the C segment. C segment was dominated by Esteem and there was a slew of competitors waiting to tap the market including Hyundai Accent. Most of the purchases in this segment was rational and the brands were also positioned on rational platforms. Ikon wanted to break the icons and decided to do away with the demographic positioning. Research and initial test marketing showed that Ikon is associated with the Attractive and Peppy attributes. The company decided to position the brand as a lifestyle brand. The TG was decided to be young professionals who works hard and play hard who are Full of Life and Affluent. This brand is the classic case of lifestyle segmentation.

Ikon had the sporty design and all the pep that a sporty car needs interms of engine capacity and performance. The agency hit upon the big idea of positioning the brand as the Josh Machine.I think the tagline JOSH Machine is one of the best taglines I have come across. Although the term Josh is hindi ( I have criticised Go Fida campaign) Josh term had a universal appeal across India. Although some of the ads were lousy, the product delivered the promise. The Brand clearly identified the TG and Josh satisfied the need for a sporty sedan ( that need is still there). Indian Yuppies lapped up this product and the brand which suffered most because of Ikon was the Maruti Esteem.Ikon was priced between Rs 5.5 lakh and 6 lakhs.The brand broke from the rational positioning into a more emotional plane.The brand had the famous tagline " The Josh Machine " which was later modified to " Live Life with Josh".

The brand hit a rough patch in 2003 with competition hotting up. The launch of Indigo changed the dynamics of the C segment. To compete with Indigo, Ikon launched a variant in the sub 5 lakh category with Ford Flair.

Last year Ford launched its Fiesta in the Indian market at a premium over Ikon. According to company reports, Fiesta is positioned as an Aspirational sedan and complements Ikon rather than cannibalise it. Fiesta became a runaway success because of its blockbuster performance.

Ford Ikon is now at a critical point in its lifecycle. Although the brand has came out with lot of variants over time like SXI, NXT, the brand is now perceived to be an old brand.The Josh in this brand is no longer there and the company is now focusing on its new baby Fiesta. This lack of marketing and brand building on Ikon can prove to be a big negative for the brand. Slowly the brand may lose its relevance in the Indian market . The Ford India site talks about the new Ford Ikon with spruced up interiors,but what the brand needs is a relook on the promotional front.The brand still holds significant relevance in the Indian market because there is no brand that has the sporty look and the positioning of Ikon. There is still an unmet need for a peppy car and Ikon if not promoted with Josh will be a great injustice to the brand. There is not even a need for repositioning. Only high profile well made advertisements will do the trick. Exciting colors and roadshows will pep up this sagging brand. Else this brand will die a very untimely and unwarranted death..

Source: Businessline,agencyfaqs,
image courtesy: agencyfaqs,ford website

Related brand
Ford Fiesta

Center Shock : Hilake Rakh De

Brand : Center Shock
Company: Perfetti Vanmelle
Agency: O&M

Brand Count:207

Center Shock is an interesting brand or rather it is a disruptive brand in the sense that the brand just makes all marketing theories look funny. Conventional marketing wisdom says that the product should deliver a promise ,satisfy a need and blah blah . Here is a confectionery brand that tasted sour making itself a market leader in less than 6 months time.

Center Shock was launched in 2001 and at that time, the chewing gum market was at cross roads. The market lifecycle was at the decline stage. Although the market was worth Rs 300 crore, it was declining at a faster rate at 25-30%. Perfetti then decided to break the category degrowth and make this category more exciting to the customers.

It still baffles me how a product like Center Shock become successful in the market. This peculiar gum gave a distinct fruit filled acidic taste to the customer which really gave the customer a shock. The TG for this brand was SEC ABC and age 10-19.The brand was an extension of the highly popular Center Fresh known for its Fruit Gel Center. Center Shock came in two flavors : Peach and Apple.
Center Shock broke into picture through two clutter breaking ads crafted by O&M . The first ad of the barber ( View Here) created a huge impact in the market. The ads won lot of accolades for O&M. According to reports, the brand became market leader within no time with a share of over 35% beating Center Fresh from the same company.The first tvc was followed by the second one featuring a dude visiting his girlfriend's home to meet the parents ( View Here) .According to Agencyfaqs, the creative brief for Center Shock was simple :break the clutter and make it funny and distinct and really shocking and the ads just did that.

I have no clue how and why the brand became successful. I was tricked into taking a Center Shock by my friend and I swear I have not taken product again. I think the company also doesn't have any dreams about repeat customers. But the brand done the trick with the market. There was a rejuvenation of the category which grew from 1000 tonnes to 3500 tonnes . The lack of excitement in the category was corrected by this outrageous product. The brand adopted one of the most funniest and best taglines " Hilake Rakh De " which translates to " Will Shake you UP". The brand was positioned as a fun brand and customers liked the change. The brand had virtually shaken the market. During those days most of the chewing gum brand were sold on sales promotions and seldom marketers invested any thing more on ads . Center Shock brought back the trust on advertising in the category players.

To sustain a brand like Center Shock for longer period of time is a difficult proposition. After launching the product in 2001, the last ad was aired in December 2002 and for one year the brand went into silent mode. In 2004 the company. In 2003 the brand launched a variant Center Shock Mirchi with another outrageous commercial. But the variant bombed since the novelty was lost for this brand.The brand had a funny tagline " Pilake Rakh De".After this launch , Center Shock faded from the scene.Its long time since I saw any promotion of this brand.
Although this brand had a very short PLC, the brand showed us the power of advertising. A good advertising can make people eat a sour candy and be happy about it . Hats Off to Perfetti for taking such bold and outrageous step .

source: O&M,businessline,perfetti website

Preethi Mixie : I Guarantee

Brand : Preethi
Company: Maya Appliances

Brand Count : 206

Preethi is an upcoming brand in the heavily crowded small appliances market in India. The brand has grown from a humble beginning to become the market leader in Mixer-Grinder market. Preethi is a brand from Chennai based Maya Appliances. The brand was born in 1978 and was no where in the main scene till the late nineties.
Preethi after 29 years is all ready to spread its wings . The brand which is famous in South India has started its journey to become national. The Mixer-Grinder market is worth around Rs 1000 crore and the market is dominated by local players. Almost 60% of the market is unorganised. Preethi is the market leader in the organised segment with a market share of over 30%.
Until late 1990's , Preethi was a small player and the market leader was Sumeet which had a huge brand equity among the consumers. Facing the issue of stagnation, Maya Agencies deputed a marketing and consulting firm Suhita Ethinic Marketing Services Ltd on a Channel and Customer research initiative. The research revealed lot of insight to the company regarding the product and also on the customer buying behavior. One major insight that the company got was the quality attribute that was highly associated with the brand. Both the dealers and customers strongly associated quality and ruggedness to the brand. These insights has helped the company to further sharpen their strategy.
The growth of the brand over the last 5 years has been phenomenal. The market leader Sumeet faced lot of internal issues that adversely affected their position in the market and Preethi became the market leader in the mixer-grinder segment.

Mixers and grinders are of three types : Mixer-Grinder, Juicer-Mixer-Grinder and Food Processor. Mixer-Grinder constitutes the largest category. This market faces the issue of price competition from local players. Hence all serious marketing activity takes place in the Rs 1500 + segment . It is estimated that there are 500 different manufacturers of Mixer Grinders in the country. Another issue is the frequency of purchase. Earlier a family would use the product for more than 15 years but over time, the frequency of purchase has been halved to around 7 years. Most of the time , these products are either bought/gifted at the time of marriage /housewarming and after repeated servicing , the family will opt for a new one. Hence the task of the marketer is to catch the new users everytime and often it is expensive.

I noticed this brand a few years back through the TVC. Preethi regularly uses television to promote the brand. The protagonist in the ad is a homemaker who guarantees the quality of the product . The tagline is " Preethi Mixie : I Guarantee". What impressed me was that the brand has used a homemaker ( Models are used) and the message is simple straight forward. The brand had a good share of voice in the local media. More interesting was the support that the brand enjoyed from the channel. When I inquired about this category, most of the dealers had high opinion about this brand.
Another factor that helped this brand was the product changes that the company made in tune with the trends. The brand comes in following variants : Ecoplus, Popular,Chefpro ,Supergrind and the latest one Blueleaf. In my opinion the strength of the brand is its understanding that Indian homemakers need powerful motor and Preethi Mixies delivered the maximum power.Even in my experience, most of the mixers are severely underpowered to meet the need of a typical Kitchen.

Blue Leaf is the latest offering from Preethi aimed at the upper segment .The new range is designed by Neil Foley of Titan Fastrack fame. The brand priced expensively at Rs 3500+ aims at the SEC A segment .BlueLeaf combine both design and power and is marketed heavily by the company. The brand takes a cue from the heavily promoted Philips Mixie who takes the USP of the silent mixer.Through Blueleaf, the brand intends to project the brand towards a lifestyle positioning.
Preethi has established its equity in Southern Markets by emphasizing its quality and with the new variant Blueleaf, it is all set to go national.

source: businessline,domainb