Wednesday, September 19, 2018

Sting : Electrifying Energy, Ultimate Taste

Brand: Sting
Company: Pepsico India

Brand Analysis Count: #586


Sting is the Pepsico India's challenger brand in the Rs 200 Crore sports and energy drink market in India. According to Livemint, Indian sports and energy drink market are in a nascent stage with a consumption of 45.2 Million Liters in 2016. Redbull rules the market with a share of 64%.

The size of the Indian market and the growing interest of the consumers towards non-carbonated and less sugary drinks has made this a very attractive market for these products. Moreover, the government has come out with norms for energy drink market which makes a clear regulatory framework for the players. 

Sting is launched with the positioning of product performance. The tagline of the brand is " Electrifying Energy, Ultimate Taste". The launch ad is effective in communicating the positioning but cannot be claimed as anything creative because it reminds of the Center Shock ads of the past. The ad is targeting the health conscious young Indian consumers. 

The brand is priced almost 50% less than the market leader Redbull. I have not seen this brand in my city. I guess, the national rollout has not happened yet for the brand. 












Indian sports and energy drink market is still a niche market. Although there is a shift towards healthy drinks, consumers ( in my opinion) is little confused about the product usage. In marketing terms, the category lacks salience. The brands in the category need to educate the consumers about the product usage and usage situations in order to expand the category. Although we can argue that the product descriptor ( energy drink) is there in the product label, that will only help in category identification. If the category needs to expand, it should make more usage situations for the product. Currently, the category is popular among sports enthusiasts which restrict the growth of the market in terms of market size. 
The low price of Sting may induce more product usage for the brand and thus offer a challenge to the market leader. However, Sting needs more than the quirky launch campaign to challenge Redbull. 

Saturday, September 01, 2018

Brand Update : Is Santoor testing a new positioning ?

Santoor, one of India's largest brand has been on a roll these days. Recently, the brand became the second largest selling soap by volume, toppling HUL's Lux ( Source). The success of the brand is attributed to the consistency and focus in brand building.

Recently an interesting twist has happened in the brand's approach to positioning. The brand relaunched its Santoor Gold in a new avatar. Santoor Gold was launched in 2015 as a premium variant differentiated by the presence of Sakura extracts and saffron as the ingredient. The product was launched initially in the southern states like AP. Three years later, the variant is relaunched. This time the sakura extract is missing and prominence are given to the saffron and sandal ingredient.
More importantly, the ad of this variant does not follow the core positioning of the parent brand - the mistaken identity.

This is a drastic change in terms of the brand's positioning strategy.




Watch the old ad of santoor gold here










.
The earlier campaign of Santoor Gold followed the mistaken identity theme. The question remains as to why the brand chose to tread a new path for its variant? One scenario is that the brand is testing a new positioning different from the age-old one with the new variant. The second scenario is that the brand chose to have a new positioning for the variant targeting a much younger crowd.
However, theoretically, it is always better to have the variants following the positioning theme of the parent brand otherwise the synergy of the brand-line promotions will be lost.

Thursday, August 30, 2018

Prepair : Be Prepared

Brand: Prepair
Company: Vini Cosmetics

Brand Analysis Count: #585


Recently Vini Cosmetics Ltd, which is famous for the Fogg brand, launched a new brand Prepair ant-ageing segment. The Indian anti-aging market is worth around Rs 1500 crore ( as per Business Standard) and around Rs 2600 crore as per IIFL. The market is at a nascent stage but is expected to grow owing to the aging population and expansion of the category by marketers. 

The market already has seen global brands like Olay in the past. However, Olay was skimming the market with its premium positioning. Later the market witnessed the entry of HUL with Ponds Age Miracle range and Nivea with Q10 Plus. But these global brands tried their luck in the premium space of the segment. 

Vini Cosmetics has probably spotted the gap in the market and has launched the brand Prepair aiming at the larger pie of the segment at a lower price point. Prepair is created as a family brand endorsing multiple products in the anti-aging segment. The company has launched Prepair regenerating skin cream for women as Prepair 4050. For men, the company has launched Prepair 40+; probably men won't mind if the brand says openly that it is for the age group of 40 above. The brand name is a compound brand name or Lexical brand name combining Prepare and Repair. The tagline is Be Prepared. 

The brand is launched with ads that are aimed at category development. The ads are plain-vanilla informative in its execution. 
















There are separate campaigns for male and female segments.
The large FMCG market in India offers a lot of opportunities for niche products. The Indian market is such that these niche markets often grew to become large segments. Vini Cosmetics is betting on the anti-aging personal care segment as one which has the potential to grow big.



Friday, August 24, 2018

Too Yumm! : Eat Guilt-Free

Brand: Too Yumm!
Company: Guilt Free Industries ( Sanjiv Goenka Group)

Brand Analysis Count :# 584


Too Yumm! is a brand which created a lot of interest during the IPL 2018. This is a new brand from the RP-Sanjiv Goenka group. It's for a long time such a big ticket launch is happening in the FMCG space. 
Indian salted snacks market is worth Rs 23000crore as per Economic Times. The salty snacks market is further divided into following sub-segments; India namkeens valued at Rs 9500 crore, Potato Chips valued at Rs 5500 Crore, Extruded snacks valued at Rs 4300 crores and Bridges valued at Rs 3400 crore. (Read the ET report here)

Too Yumm! is positioned as a healthy alternative to the existing potato-based chips dominated by Lays. As India moves towards more healthy snack options, the new brand aims to take advantage of this trend. 
Since Too Yumm! is fighting the giants like Pepsico, the brand has taken an aggressive stance. It has roped in the Indian cricket team captain Virat Kohli as the brand ambassador. Virat was recently in news for declining to renew the Pepsi contract. He has taken a stance that he would endorse only products which are promoting good health. (Source: NDTV). So getting Virat to endorse Too Yumm! is a big coup of sorts. 

The brand is positioned as a guilt-free healthy tasty snack. The introductory advertisement was very loud in conveying the message of a guilt-free snack. 
















The brand uses the tagline " Eat Lot, Fikar Not"  and the terms " Fikar Not" is retained in the subsequent campaigns which means worry not. The brand later followed up with the launch of multi-grain chips which has the proposition of baked not fried benefit. 

The ads also had some shock value with a fitness icon like Virat endorsing chips and also the visuals showing him non-stop munching. In the later part of the ads, the endorser clarifies on the healthy nature of the product. 










In a marketer's perspective, the brand has ticked all the right boxes. The company has enough cash to burn in promotions. The brand has chosen the right brand ambassador and the positioning is also relevant in this environment. The brand is also priced at par with the going rate. Currently, the brand is available only in select cities. 
The challenge for the brand is to sustain the differentiation. The proposition of a healthy snack is not defendable since the competitor can easily launch their own versions. Secondly, the momentum contributed by the high profile brand ambassador is also not a long-term solution. 
Too Yumm! is all poised to ride the healthy snack food trend for now. 

Friday, August 03, 2018

Brand Update : Patanjali is making Colgate Confused !

Patanjali's Dant Kanti has really made the market leader Colgate in a tight spot. The aggressive promotions and the positioning based on Ayurveda has slightly dented the market share of Colgate. More than the market share, the Ayurveda push may shift the parameters on which the consumers decide on the toothpaste purchase. 

During the initial phase, Colgate tried to counter the Dant Kanti's challenge by strengthening the existing variant  Colgate Herbal and Colgate Salt. But that did not make an impact on the forward march of Dant Kanti. 
Colgate then used the flanker brand Cibaca to fight the challenger. Earlier, when the price warriors like Anchor and Babool challenged Colgate, the market leader used Cibaca to neutralize the threat effectively. This time, the same strategy was used by launching Cibaca Vedshakti which boasted of the natural content. The flanker brand was priced at almost 30% lower than Dant Kanti. 

The strategy seemed to have failed. Recently Colgate launched another variant Colgate Swarna Vedshakti in the Ayurveda space. This time the market leader is launching a direct attack on the competitor with the flagship brand. 
The variant is priced at a premium to the challenger brand. The new variant is positioned as a toothpaste that combines traditional with modern. 
The ads follow the testimonials from mothers to build authenticity to the brand. The current campaign is aimed at increasing the adoption of the brand. 

Now Colgate has two variants with the similar brand name ( or part)- Colgate Cibaca Vedshakti and Colgate Swarna Vedshakti with different prices. My hunch is that Colgate is migrating Vedshakti to the parent brand and may discontinue Cibaca Vedshakti in near future.
Colgate has realized that Dant Kanti is not about fighting on price. Patanjali is making the Ayurveda segment of the toothpaste market which was a niche in to a mainstream segment. If such a shift happens then Colgate's leadership position will be under threat. Colgate probably had done the right thing by fighting Dant Kanti with its flagship brand. 

Thursday, April 05, 2018

Kaytra : Interesting case of co-branding

Brand: Kaytra
Company: AVA Group

Brand Analysis Count: #583


Kaytra is an interesting brand story. The brand is from the AVA Group which is the owner of the famed Ayurvedic brand Medimix. Kaytra is a brand jointly created by AVA Group and the celebrity hairstylist and makeup artist Ambika Pillai. 


This is an example of co-branding and if you observe the logo, you can see the name of Ambika Pillai along with the Kaytra brand. It is not a unique case since Indian market has witnessed many such co-branding exercises. 

As a professional, Ambika Pillai commands a lot of respect in the market. Kaytra's brand promise is that it is created using the expertise of Ambika Pillai. The brand is positioned as a premium product with the personal endorsement from the celebrity hairstylist. 

The brand is now testing the waters in the Kerala market and according to media reports, the brand will be launched in other markets soon. Having said that, I have not seen the products in any of the supermarkets so far. Probably the brand is very selective in the distribution.

The advantage of Kaytra is that AVA Group has expertise in FMCG market and through Medimix has sufficient distribution reach. The second factor is that Ambika Pillai is personally vouching for the brand which adds a lot of power to the authenticity of the brand. The source of the brand equity for Kaytra is Ambika Pillai and her reputation.
On the promotion side, the creator has been able to get the endorsement from many of her celebrity clients and the brand is generating content about personal care in social media. Ads featuring Ambika Pillai is also aired on various television channels.

According to the brand website, Kaytra is the Sutra of good skin and good hair. Interestingly there is no tagline for this brand.

For a product in the hair-care space, the survival of the product solely lies on the tangible performance. Hope that the brand will live up to the expectations set by the creator. 

Tuesday, March 13, 2018

T-Shine : 100% Organic

Brand: T-Shine
Company: Jyothy Laboratories Pvt Ltd

Brand Analysis Count: 582



In 2017, Jyothy Laboratories ( JLL) launched a new product in the small but growing toilet cleaner market in India. Branded as T-shine, which probably is shortened version of Toilet-Shine, JLL is entering into a market dominated by Harpic.

JLL always launches the products with some uniqueness which has helped its brand beat large competitors. It launched Ujala in the liquid form, Exo with anti-bacterial properties which forced the market leaders to scramble for points of parity.
In the case of T-shine also, the USP of the brand is that it claims to be 100% organic. The Point of Difference is based on the allegation that the existing players in the toilet cleaner market use harmful acids which can cause respiratory issues.


 T-Shine claims that since it is 100% organic, it is safe. The market leader Harpic's USP is the cleaning capability. Harpic has been effective in communicating that to the consumer. Having a sparkling toilet is something of pride - as per the brand communication. Domex, the other major player has been focusing on killing germs. T-Shine is trying to create a separate identity focusing on the organic nature of the product.
With Patanjali also aggressively entering the space, we will see a slew of organic variant launches in this segment.                                                         


Wednesday, January 24, 2018

Brand Update : Thums Up has a variant Thums Up Charged

In a surprising move, Coca-Cola launched a new variant for Thums Up celebrating 40 years of glorious challenging existence. The new variant is named Thums Up Charged. According to the company, the brand has more thunder in it compared to the parent product. 
Thums Up Charged is currently running the launch campaign featuring the brand ambassador Ranveer Singh. As we know, Ranveer Singh replaced Salman Khan in 2016. With the new brand ambassador, the brand had also changed the narrative. While Thums Up always had the theme of the protagonist chasing the product and doing what it takes to get hold of the product, the new theme completely destroys the core promotional theme by making the protagonist a superhero with the brand as a sidekick. 

The new variant also follows the same theme of the hero doing unbelievable stunts and brand is positioned as an enabler. The current ad is hyperbole at its worst and one wonders what the brand is trying to communicate. 


The act of racing in reverse gear is something I cannot comprehend even in my dreams. While the earlier campaigns featuring Salman or Akshay, there was hyperbole but in those ads, the fact that the stunts are done for getting the brand made sense. There Thums Up was the hero, not anymore. 

The logic of launching Thums Up Charged is also intriguing. What can be the possible reasons?
The stated reason is to expand the brand and fuel growth. Often brands use product-line extensions as tools for growth.  But the question is whether a brand like Thums Up needs a variant for growth. My understanding is that Coca-Cola never aggressively pushed for growth for Thums Up. The brand is so strong that it doesn't need a variant for growth, only focused efforts from the company are needed. 

A conspiracy theory from my side is that the company may be trying for a taste change for the brand. According to newspaper reports, the Thums Up Charged have a higher amount of caffeine which gives it more punch compared to the original one. The new variant will test the new taste and if the consumers accept the new taste, then slowly the variant will replace the original one in future. 

The performance of Thums Up Charged would be an interesting thing to watch for months to come. This summer would decide the fate of this variant and the future of original Thums Up. 

However, here is wishing a Happy 40th Birthday to Thums Up. 





Sunday, January 14, 2018

Veeba : Aaj Kya Khaoge

Brand: Veeba
Company: Veeba Food Service

Brand Analysis Count: # 581

Veeba is an excellent example of  forward integration. The company which is one of the major suppliers of salad dressings and sauces deciding to enter into consumer retail. The company is a major supplier for brands like KFC. 

In 2015, the company decided to enter into the consumer retailing of its wide range of sauces, dressings etc and in December 2107, Veeba made an aggressive marketing campaign across the various media.

 Indian food industry is worth $48 billion (source: Livemint) and is witnessing a lot of action owing to the changing demographic profile and a shift in consumer behavior. The relevance of a brand like Veeba is enhanced because of the shift in consumer behavior. According to this interesting piece from Best Media, Indian consumers are becoming foodies. Not only that there is a trend of experimental cooking at home but in that consumers look for convenience. 
The interest in the food is not new in the Indian market. However, we are also seeing an influence of West in the food habits which is also reflected in the home cooking part. Veeba tries to capitalize on this trend and one of the news report calls the products of Veeba as " enabler" which is a very good description of the brand. 
The brand campaign by Veeba correctly captures the value proposition of the brand. 
















The ad highlights two main value proposition of Veeba - Convenience and Variety. The brand has the tagline " Aaj Kya Khaoge " which translates to  " What will you eat today " gels well with the brand's value proposition. 
  I feel that as a brand, Veeba has hit the right notes to capture the attention of the consumers. The brand is also priced quite competently and is available in many supermarkets although the distribution is yet to reach its required intensity at least in my city ( Cochin). 
The brand's major challenge is competition. It is interesting that the owners of Veeba created the brand Fun Foods which was sold to the German company Oetker which is also in the same line of business. If you go to a supermarket, we can see a lot of brands jostling for space in this category. While Veeba has essentially created an attractive value proposition and brand awareness, the sustainability of this will be crucial to brand's success in future. 

Friday, November 17, 2017

Cutting Edge in Marketing - Brand Trust

Brand Trust is an important concept that is of interest to both practitioners and professionals. The brief video highlights the basics of brand trust and its important dimensions.

Monday, October 30, 2017

Bajaj Dominar : Go Hyperriding

Brand: Dominar
Company: Bajaj Auto

Brand Analysis Count: #580


In December 2016, Bajaj Auto launched a new product line under the brand Dominar. Dominar was Bajaj Auto's challenger for the market leader in the 250- 500 cc premium motorcycle segment  - Royal Enfield. Royal Enfield commands almost 96% share in this segment. According to reports, Royal Enfield managed to sell 3500 - 4500 units every month. 

And Dominar arrived in style. The launch was marked by a campaign which made fun of the market leader. 

The advertisement had two objectives. First is obviously to create attention and it does with perfection. The second objective is more subtle. The objective is to establish a competitive frame of reference in the mind of the consumer. Dominar doesn't want to be seen as a sports bike in the same class of the best selling Pulsar. If the customer categorizes Dominar in the same category as Pulsar, it can lead to cannibalization. Hence Dominar wants the consumer to consider the brand as a competitor for Enfield even though the brand looks very different from the market leader. 
Another objective is the create a comparison with the exemplar - in this case, Enfield, and thus make the consumer compare the brand with the market leader thus making an entry into the choice set of the consumer. 
Dominar is positioned on the performance platform. The brand is positioned as a bike which is fast and powerful. The launch campaign " Not for Babies"  was intended to position the brand as the fastest of the lot. 
The results during the launch were very good for Dominar. It even closed the gap with the market leader in some months, but later the sales plummetted which prompted Bajaj to refresh the product line with new launches. Some decline is attributed to the GST effect. 
Although the initial advertisement campaign was superb, the brand failed to sustain the creative onslaught. Dominar's current campaign " Dominar vs Social Media " is IMHO a dud campaign. 

The campaign totally looks unbelievable and kiddish. From comparison with Enfield, the brand started its comparison with Social Media ?? This hyperbole not only misses the mark but also dilutes the positioning and image built around challenging Enfield. Probably this lack of creativeness caused the decline in the sales of the brand. 
As per the news reports, Enfield continues the dominance in the segment. In a market where one player holds substantial share, there is always room for other players. But whether Dominar will be able to dominate the segment would largely depend on how the brand is consistently positioned against the competitor. 


Thursday, October 05, 2017

Brand Update : Is India Post missing out of e-commerce boom ?

Indian e-commerce industry is on a song these days with Big Billion Days and Great Indian Festivals and products flying off from the web-shelves. According to KPMG, on an average, there are 1-1.2 million transactions happening in India every day. Indian e-commerce industry had done business worth $12 billion GMV in 2016. Analysts paint a bright future for this industry in years to come. 
The backbone of the e-commerce boom is the logistics. According to KPMG report (Link), the logistics industry driving the e-commerce is worth $ 0.46 Bn and expected to touch $2.2bn in 2020. 

With all these actions happening, our very own India Post seems to be taking a backseat in the whole festival. While Flipkart and Amazon have already built their own logistics arm, there are scores of entrepreneurs who want a reliable logistics partner who can reach the nook and corner of a vast country like ours.  
Look at India Post, no one can beat the reach and equity of this institution. At the same time, the institution is also not in good shape financially. One year back the department has scaled down its post offices and closed down a lot of unviable post offices. In a country where last-mile connectivity is a bottleneck for many firms, India Post scales down its reach to become financially viable. Irony. 

 According to this report in ET (link) India Post is taking actions to reap the benefits of this e-commerce boom but not enough. By this time, it could have been the largest beneficiary of the boom. But sadly the institution failed to capitalize the opportunity. It could have geared up the infrastructure and technology to match the speed of the market. I think the game is not over yet with many new formats are being explored in the Indian market and lot of small shops are getting on the bandwagon. Hope that India Post can become the preferred partner for those firms who desperately need a reliable last-mile partner. 

Related Post

Monday, October 02, 2017

Marketing Funda : iPhone 8 and the Osborne Effect

"My iPhone 7 is broken but am going to wait for iPhone X. I will manage with my broken phone till then " reads an instagram post of a celebrity. IPhone now has an Osborne effect moment. Osborne effect is when the announcement of a future product affects the sale of current product. Osborne effect happens when the future product is announced at the launch of current product itself. 
This September Apple announced the launch of iPhone 8 and 8 plus. Along with the iPhone 8, Apple also announced iPhone X which is a most awaited product launch. IPhone X will be available from November.  The announcement of thr next generation iPhone X will prevent many potential customers from going for iPhone 8 whose flagship status will have a short life of two months. 
The interesting question is how the 8 and X versions co-exist? 

Tuesday, September 26, 2017

Lever Ayush : Sahi Ayurveda

Brand: Lever Ayush
Company: Hindustan Unilever

Brand Analysis Count: #579


It took Patanjali to wake the giant from slumber. The Rs 36,000 crore HUL has been disturbed pretty hard by the Rs 5000 crore Patanjali resulting in the relaunch of Ayush brand. It seems like a replay of the epic battle between Nirma and Surf, however, the outcome of the current fight remains unpredictable. 

Ayush was launched by Hindustan Unilever in 2001. The brand at that time was launched to tap into the premium space in the Ayurveda personal care market. However, the plan failed and Ayush was sidelined in the huge brand-lines of the company.
Patanjali which was established in 2006, began aggressively marketing from 2015 and virtually ignited the growth of Ayurveda based personal care market in India. But what is surprising is that the multi-national giants like HUL, Colgate etc were probably in a state of Marketing Myopia. They failed to see the rise of Patanjali and could not counter the challenger. The result is that within a short span, Patanjali rose to a higher level of brand awareness and reasonable equity in a certain category of products. 

The reaction of HUL was also on predictable lines, take an old brand, dust it off and relaunch. Thus launched the revised version of Lever Ayush. The next challenge is to counter the source of Brand Equity of Patanjali. Patanjali heavily draws its equity from Baba Ramdev. Lever Ayush chose the celebrity route. Along with the celebrity, the brand has chosen to partner with Arya Vaidya Pharmacy for the development of this product. However, the campaigns don't really promote this association which is a big mistake. Arya Vaidya Pharmacy has excellent equity and could have given more firepower to the brand in countering Patanjali. 
In the relaunch, Lever Ayush has roped in Akshay Kumar as the lead brand ambassador. The brand is currently running the relaunch campaign across various media. 

For personal care products targeted at the female segment, the brand has chosen Tamanna as the brand ambassador. 

Lever Ayush is positioned as an authentic ayurvedic brand. The tagline of the brand is - Sahi Ayurveda - translated to ' True Ayurveda'. 

It has to be seen whether the customer would buy that positioning endorsed by the celebrity. 

In the pricing front, Ayush has shed the premium tag and is taking Patanjali head-on by launching the products in the price range of Rs 30 - 130. According to newspaper reports, HUL is promoting the Ayush brand in the Southern States. 

The fight between HUL and Patanjali in the personal care space would be a good fight to watch for. 


Friday, August 25, 2017

Homelites Matches : Extra Long, Extra Strong Safety Matches

Brand: Homelites
Company: ITC

Brand Analysis Count: #578


Matches Industry is an interesting one to study. The Rs 1500 crore industry is now in the declining stage of the industry life cycle. The decline of once indispensable product category was prompted by the popularity of gas lighters, decline of cigarette sales and increasing cost of production. 
According to media reports, the safety matches market has declined by almost 25% last year.

Homelites is a brand which came into existence in 1987. The brand was owned by Wimco which was world's largest match manufacturer. Wimco was a market leader at that time which had the most popular match brand - Ship. 

The decline of Wimco started in 2003 when ITC decided to enter the market with AIM brand. With the huge distribution muscle, ITC was quickly able to dethrone Ship and establish AIM as the market leader. The fact that ITC's cigarette sales network cover the length and breadth of the country ensured that AIM got an upper-hand over its competitor. 

In 2005, ITC bought Wimco and now dominates the Indian Matches market. ITC follows the outsourcing model for this product. The product is sourced from small manufacturers and branded and sold through ITC's distribution channel.


Homelites was created to break the price-sensitivity of the market. Matches are considered to be a low involvement product with price and distribution holds the key to success. Earlier 92% of the market was dominated by 50 paise price point. Now it is Rs1.

Homelites was positioned on the long-lasting benefit. The product had extra-long match handles and was carbonized to give extra-performance. And it was priced at a premium of Rs 2 per pack. 
I also happen to find a very good creative ad for this brand on youtube.



According to reports, 54% of purchases of this product category happens at home. With the popularity of gas stoves and gas lighters, there is a chance that this product category may decline further. Probably the usage would be limited to the lighting of the lamp for religious purposes.  Theory says that one of the strategies to survive in a declining industry is to try and reinvent. Wonder if there is a scope for such a strategy in this case. 

Friday, August 11, 2017

Dr.Fixit : Waterproofing Ka Doctor

Brand: Dr. Fixit
Company: Pidilite

Brand Analysis Count: #577

Dr.Fixit is a classic example of how to brand a commodity. Dr.Fixit is the market leader in Rs 2500 Crore scientific waterproofing solutions market. According to Outlook Business, Dr.Fixit originally was a brand of Mahindra Engineering and was bought by Pidilite in 2000. 

Waterproofing solutions products are generally considered to be a business product and usually does not come under the radar of a consumer. Like the iconic brand Fevicol, Pidilite is trying to create a brand out of such a product category which usually is not branded. Earlier waterproofing solutions were promoted through plumbers who are basically playing the role of influencer, decider, and purchaser of such product. 

While consumers are aware of the importance of waterproofing and the perils of having a house that leaks, there is generally an apathy and laziness from the part of consumers with regard to the purchase of such products. Dr.Fixit through its promotions was intending to break that apathy. 

It is not an easy task to try to brand a product like Dr.Fixit. First, the brand has to create awareness about the need for waterproofing and then it should try to build on brand preference and purchase. The first phase of the promotion of Dr.Fixit was to create an awareness. Fixit has managed to do just that through its partnership with O&M.
















Just like Fevicol, Fixit also uses humor to the maximum. In 2016, Pidilite roped in Amitabh Bachchan as the brand ambassador for Dr.Fixit. That was a very bold move from the brand and a symbol of commitment from Pidilite to grow the Fixit to greater heights. 
One of the main reason for choosing Big B was to build authority to the brand. Dr.Fixit was positioned as an Expert in waterproofing solutions. Hence the brand needs to project that expertise or authority to the consumers through its campaign. One way to build authority is to use a celebrity who commands the trait of authority. Big B is known to convey such a trait. So there was a celebrity-brand positioning match in this case. 
O&M cleverly used Big B in the ads by having one set of ads where Big B uses his real persona to deliver the brand message of preventive waterproofing. The role of BigB is huge for such a brand message because a consumer will invest in a preventive solution only if he is fully convinced about the consequences of not waterproofing. So an authoritative figure talking about perils of leakage will drive home the point. 







In another series, Big B was used in a humorous manner. The aim of such a campaign is to create brand awareness.
















Dr.Fixit is positioned as a Waterproofing Expert. In advertisements, the brand uses the tagline " Waterproofing Ka Doctor". 
Along with the promotions, Pidilite also invests heavily in R&D for this category. The company has created an Institute of Structural Protection and Rehabilitation where scientists work towards finding better solutions for this sector. Dr.Fixit now has around 50 products under it offering a wide range of waterproofing solutions. The brand also has Dr.Fixit experience centers where the influencers like plumbers and consumers can learn more about effective waterproofing solutions. 
Dr.Fixit is a complete marketing package which shows how a brand can be created in a less glamorous product category through innovation, creativity and sustained brand building investments. 

Tuesday, August 01, 2017

Brand Update : Cadbury tries to fight Kinder Joy with Dairy Milk Lickables

Cadbury is taking the fight to Ferrero's turf by attacking its best-selling Kinder Joy. Kinder Joy which was launched in 2007 quickly gained acceptance from the young consumers. Kinder Joy is holding 7% market share in the INR 7500 crore Indian organized chocolate market. 
Initially, Cadbury tried to fight Kinder Joy with Gems Surprise. But however ( in my opinion) it failed to get any big traction in the market. 
Recently Modolez launched Lickables as a variant of Dairy Milk. Just like Kinder Joy, the new product comes with a gift inside. The brand is running a campaign featuring aliens for this variant.
 


Now the difference between Kinder Joy and Lickables is the way they have looked at the toys that come free with the chocolate. For Kinder Joy, the toy is the key. It is not something that is given free, more than that, the company takes a lot of efforts in designing various themes and series of collectibles. This focus is often reflected in the quality of the toy that comes with Kinder Joy.
This was not the case with Gems Surprise. The toys were not exciting and not of high quality. If Lickables is trying to follow the story of Gems Surprise, it will not be able to achieve the desirable goal of arresting the growth of Kinder Joy. 
With regard to the campaign, I do not see anything significantly attractive about the ad except that the alien theme resonates with the spaceship looking packaging. Cadbury Dairy Milk Lickable needs a little more than just aliens to catch the attention of the discerning customer. 




Friday, June 23, 2017

Mahindra e2o plus : Be City Smart

Brand: Mahindra e2o
Company: Mahindra Rise

Brand Analysis Count: # 576

After the buying the Reva company from Chetan Maini in 2010, Mahindra tried to infuse the much-needed expertise and capital into the electric car company.One of the first things that Mahindra did was to rebrand the Reva cars to e2o.

The first e20 was launched in 2013 replacing the two door Reva car. The auto world was looking for some kind of revolution in the electric car segment when Mahindra took over the Reva company. But alas the status quo remains even today.

In 2016, the company retired the two door e2o and launched the four-door hatch branded as e2o plus. The change reflected the lukewarm response to the two-door car.e2o plus is a standard electric hatchback which looks more like a normal car where the earlier Reva and e2o looked more like a toy car. The company feels that the changes will fuel more consumer interest and adoption.

But odds are stacked against the electric car as of now in India. Despite the higher fuel cost and increased emissions, the government has not looked at making the electric vehicle market - its priority. The infrastructure for EV like charging stations are not existing in India. However, the silver lining is the stated objective of the Indian government to have 100% EV nation by 2030. Moreover, the government also plan to fund 60% of R&D expenses in this field to reduce the cost of technology.

So in one way, the path looks bright but the current market and marketing condition for e2o plus looks bleak. The price is the villain. The brand is priced between 6.3 lakh to 10lakh and there is a huge replacement cost of around Rs 3 lakh for the battery in 5 years. Although the cost of running the car is dirt cheap, the cost of ownership together with the battery replacement cost makes the car unviable purchase for a normal buyer.
e2o Plus is positioned as a city car. The brand is banking on the low running cost, non-polluting nature as the USPs.


Even if a consumer is genuinely interested in buying this car, the economics never works out in favor. The only way forward is to hope that the government will lend a hand in helping to reduce the cost of the car. There are other innovative business models that have emerged around the EV ecosystem. Notable is the Bangalore-based Lithium Urban-Tech which provides EV based transporting solutions to companies which will help firms reduced their carbon footprints. There are also reports of Ola creating a fleet of EV taxis. These emerging models will probably act as critical lifeline support for this category as a whole.
However, a breakthrough in the battery technology is going to be the savior for EV's future globally.

Related Brand

Reva

Sunday, June 11, 2017

Maruti Suzuki Dzire : From Sub-brand to on its Own

Brand: Dzire
Company: Maruti Suzuki

Brand Analysis Count: # 575


From Maruti Suzuki Swift Dzire to Maruti Suzuki Dzire, the brand had come a long way. Launched in 2008 as a reaction to the uptick in compact sedan sales, this sub-brand became the second largest selling brand the company's portfolio contributing 14% of the domestic sales. So far 1.38 million Dzires were sold in the country.

The brand launched as a sub-brand of the best selling hatchback Swift, the brand easily caught the fancy of the sedan-loving consumers of India. Dzire in all sense was a Swift with a boot. But customers loved the car.

In a brand promotion perspective, there was nothing remarkable about the brand's communication. There were regular campaigns for the brand which focused more on the " Desirability "  factor. The focus of the ads was to lure a trade-up to a bigger car. 










The major factor that pulled customers to Swift Dzire was the practicality. The car gave the performance of Swift with a bonus of a boot. However, on the design front, it was not aesthetically perfect. 
















The success of compact sedans which was largely aided by the tax- rebate on sub 4meter cars, caught the fancy of all the car makers and most brands started launching their versions in this segment. The cars became better looking and proportionate and not like the hatchback+boot kind of design.

This has probably prompted the market leader to look at Dzire in a different light. The sub-brand not only got promoted as an independent brand but also got a brand new design. Interestingly the new Dzire shares the design (oops !) with new Swift but was launched much ahead of the new Swift. 
Although the front of the new Dzire looks very classy, the boot still derives the design cues of the older version which is a letdown.  One has to see the new Swift to make a judgment whether the new Dzire is entirely new or not.

However, from the branding perspective, we have one more example of a sub-brand becoming a standalone brand and Dzire truly deserves that status. 

Friday, May 19, 2017

Brand Update : Frooti extends to Frooti Fizz

In a very surprising move this summer, Frooti decided to extend itself into Fizz category with the launch of Frooti Fizz. The fruit + fizz category was created by Parle Agro through Appy Fizz in 2005.
The brand had a very high profile launch piggy banking on the brand ambassador Alia Bhatt. Now Parle Agro have SRK, Priyanka Chopra and Alia Bhatt endorsing its brands. That also is a shift from the earlier promotional strategy which was essentially not revolving around a celebrity. 

The new launch is interesting in the sense that why should a brand like Frooti extend to a category which is significantly different in terms of the most important category attribute -Taste. Frooti is the market leader in the category and the brand is worth around 600 crores. Fruit + Fizz category is a niche category now. The brand owners feel that customers are shifting from artificially carbonated drinks to other forms which are perceived to be more healthy. So the Fizz category may see an interest from the mainstream carbonated drink customers and eventually grow in size. Frooti with its brand equity would be able to drive more customers into the category. 

Another reason is to bring in renewed interest into the brand. Frooti being a brand which has been in the market since 1985 wants to rejuvenate the brand equity and stay young and relevant. One way to stay relevant is to keep reinventing and experimenting. This launch is also such an effort to keep the brand innovating and taking risks and explore newer pastures. 

A lot of success of Frooti Fizz would depend on the taste factor. The nature of the Fizz category was that it was suited for occasional indulgence and not for regular consumption ( personal opinion !). Frooti Fizz would be aiming to change that. The launch ad tries to create a Yo image for the brand. However, I cannot read much about the brand in the advertisement except the presence of vibrant colors and the brand ambassador.
Frooti has taken a risky step by extending into a different sub-category. I am not a fan of extensions, however, Frooti may benefit from the additional promotional push and consumer interest aided by this Rs 100 crore media blitz. 

Monday, March 27, 2017

Brand Update : What happened to LMN ?

Remember LMN?

I was listening to a news regarding the launch of Frooti Fizz last day and suddenly remembered a very hyped brand LMN from Parle Agro. After campaign blast during the launch in 2008 and repositioning in 2009, the brand went to silence.

My guess is that the brand got a silent burial soon after the relaunch. There is no mention of the brand in the Parle Agro website also. What is sad is that LMN was such a powerful brand name, the company was not able to capitalize the brand name.
The second factor is the promotion. Parle is a company ( in my opinion) which does only seasonal bursts of promotion. Even for its bread and butter Frooti, This seasonal spurts of promotion does not augur well for a new brand that too in highly competitive market.
The third factor is the positioning. Although the brand's initial campaign was artistically good, it did not resonate well with the target audience.
So till Parle decides to relaunch LMN, May it rest in peace.

Related Post
LMN 

Tuesday, February 07, 2017

Tata Motors does a TAMO

Brand: TAMO
Company : Tata Motors

Brand Analysis Count: # 574


On February 2, 2017, Tata Motors announced the launch of a new sub-brand TAMO. According to the Tata Motors website, TAMO  will be 
TAMO as a new, separated vertical will operate in the first step on a low volume, low investment model to provide fast tracked proves of technologies and concepts.
This is a significant move for Tata Motors who has been trying all sorts of strategy to move up the value chain. The Tata Motors has been stuck with the utility vehicle maker tag in the Indian market for long. The perception has affected the premium brands like Aria, Safari etc in getting customer interest and adoption. 

 My preliminary understanding is that Tata Motors will use TAMO to launch high-end niche products like the sports car, luxury sedans etc to break away from the existing perception of a low-cost utility car maker. Tata Motors probably is trying to adapt the much-discussed strategy of Japanese carmaker's strategy of entering the USA premium market through new brands like Accura, Infinity etc.

But in all reports about TAMO and even in the company website, the TAMO brand is categorized as a sub-brand. If Tata Motors is any way serious about positioning TAMO different from the existing perception of Tata Motors, the sub-brand strategy is not a wise move.

Sub-brands are almost always used alongside a parent brand. So if TAMO is a sub-brand, it would be endorsed by Tata Motors. So if TAMO's main purpose is to break away from Tata's existing image, the sub-brand strategy will not work.
On the other hand, if Tata wants to launch products like sports car using a sub-brand strategy, then I wonder whether customers would really be open to paying a premium for a Tata car. A parallel can be drawn with Maruti Suzuki launching a premium distribution network Nexa to launch its premium cars but later diluted the premium by adding cars like Ignis which starts at Rs 5 lakh.

One bold move would be that TAMO launched as an independent brand of niche products without any endorsement from Tata Motors. It's too early to comment on how Tata Motors plan to position TAMO, but that would be a story worth watching for.