Monday, July 23, 2012

Brand Update : Scooty wants to Shake EM Up with Scootygiri

In its new campaign for Scooty Pep+ , the brand features the new celebrity ambassador Ms Anushka Sharma. The campaign titled Scootygiri projects the Scooty user as a young confident girl willing to question the status quo. The theme of empowered confident girl has been the major positioning platform on which Scooty has built itself to the current position. 

Watch the campaigns here : Scootygiri Romeo
                                           Scootygiri Dress code  
The brand now has the slogan " Shake Them Up with Scootygiri" exhorting girls to standup confidently and face issues head on.
The brand should be commented on being consistent in its message over these years.
An analysis of the brand's portfolio gives certain interesting facts. There are  three sub-brands under Scooty - Scooty Streak, Scooty Pep+ and Scooty Teenz.
Scooty Teenz is a sub 60cc scooter aimed at the first-time user of the product category. Scooty Streak and Scooty Pep+ are almost similar products interms of technical specifications. The difference is in the styling and promotion.Scooty now can be considered as a primary brand with sub-brands - Teenz ,Streak and Pep+.

Although Scooty has been performing quite well in the category , there is a gradual shift in the category moving in the direction of powerful scooters. This shift is now boosted by Hero Honda Pleasure and also gender-neutral new scooters like Access 125, TVS Wego Vespa etc. 
Scooty seems to be contented with the current technical specifications but it should not be blind to the fact that increasingly the ladies' scooter market is moving towards powerful scooters. TVS has a product Wego which is in the segment of powerful scooters . My contention is that Scooty should be modifying its product offering to reflect this shift. It cannot let Hero Honda Pleasure take up leadership position in this emerging  category. 
Scooty needs a presence in the higher engine capacity scooters to counter Pleasure . It cannot use Wego to counter Pleasure since Wego is a unisex scooter. Pleasure has been very aggressive in its promotions and will be creating a big chunk in the Scooty's existing customer base. The issue is much deeper that cannot be handled with high decibel ads or celebrity endorsements. Scooty has to see whether the entire category of ladies' scooter is shifting towards higher engine capacity ones. Ofcourse there will be a market for less powered scooters but that will be much smaller and unprofitable in future.

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Thursday, July 12, 2012

Brand Update : Lux Extends to Deo

Lux, India's most famous personal care brand has extended itself to deo. The campaigns are on air featuring the extensions. The deo market in India is witnessing huge amount of brand activity with new brands being launched almost every month. According to Economic Times, the deo market is estimated to be around Rs 1300 crore and growing at 40%. 

The question as always is what can be logic behind HUL extending its iconic brand to deo. It is not that Lux is not extended before. The brand has soaps, shampoos, bodywash in the product-line. Globally this is the first time that the brand is extending to deodorants. 

HUL has been a pioneer in creating the deo category in India. The company holds its leadership position in the market with its iconic brand Axe. HUL also has its anti perspiration deo Sure and also Dove. So rather than investing on these brands why would HUL try to extend Lux into this category ? 

One of the reason can be to pre-empt competition by flooding the market with its own brands. Lux has a huge equity which will translate to trials and incremental sales. Further, the company is also wary about the launch of competing brands like Santoor, Nivea etc into this category. 
However, HUL is taking the risk of spreading the budgets too far on these extensions. After Axe, the company was not able to come out with another blockbuster deo brand. It pulled out Rexona and Sure was not able to replicate the success of Rexona ( during the initial years). Dove is also another brand which is extended to almost all imaginable personal care categories.

Lux as a brand will get more diluted  if HUL tries to milk its equity too much. None of its earlier extensions could replicate the success of the core brand. Rather than diluting, HUL could have launched new focused deo brands.

Monday, July 09, 2012

Mahindra Stallio : RIP (2010-2011)

Brand : Stallio
Company : Mahindra 2 wheelers

Brand Analysis Count :  #513


Question : What else do you want for a  perfect product launch when there is a reputed Corporate Brand, Aamir Khan and a decent campaign ?
 Ans : A good product !

Mahindra Stallio is a sad story of a perfect plan foiled by a poorly built product. Mahindra Group was very vocal in its plan to enter into the Indian two wheeler market. It surprised the industry by acquiring the ailing Kinetic Motors' two wheeler division. The company  followed it up with the successful launch of automatic scooters Duro and Rodeo. Then came the much anticipated entry into the bike segment.

Rather than launching a macho, performance bike to impress the technological prowess of the company, Mahindra chose to enter the much crowded and highly competitive commuter bike segment. The first product in the bike segment was the 106 cc Mahindra Stallio. 

Stallio had a dream launch. The PR team of the company had built in enough suspense in the market. The entire automotive industry was looking for something similar to a Scorpio that will shake up the established brands like Splendor and Pulsar. Then Stallio happened. The brand instantly gained eyeballs through the endorsement of Aamir Khan. Aamir Khan's endorsement was a master marketing move. The actor had huge equity in the market and his endorsement of a two wheeler was something no one anticipated.

Stallio put on an aggressive face in the market with a cheeky campaign pitting against all those macho bike brands which advertised with more hyperbole than a Bollywood movie.
Watch the launch campaign : Mahindra Stallio1 
                                            Mahindra Stallio 2
Stallio was positioned as a commuter bike that combined style and performance. At a price around Rs 45000, the brand promised enough features and quality and was aiming to compete with the segment leader Hero Honda Spendour.

The brand sold more than 5000 units in two months time, then the problem started. The brand had serious issues in the clutch and gear box. Noticing this issue, the company stopped producing the product and the brand was withdrawn from the market. For a marketer, it is a nightmare come true. The issue was not a product recall but a complete withdrawal from the market. 

It has been more than 8 months since the product withdrawal and the company is still not able to relaunch the brand in the market. It is highly intriguing of the fact that a company like Mahindra would land in a product quality issue of this scale. 

As of now, Stallio is almost dead and it will be difficult for the company to revive the brand since it failed at the launch itself. Renewing the brand and regaining the lost trust will be Herculean task. Aamir Khan also lost his bike endorsing credibility and if he comes again to endorse Stallio, I wonder how the consumers will react. If Mahindra relaunches Stallio, it will be easy for the competitors to kill the brand by refreshing the past failure memories. How ever, Mahindra did  a good job in swiftly taking the brand out of the market thereby limiting the PR damage. Also the media has been benevolent about the failure with limited coverage on the debacle.

Monday, July 02, 2012

Vespa : Fashion Unchanged

Brand : Vespa
Company : Piaggio

Brand Analysis Count : # 512

Vespa is back in a new avatar or rather in its Original avatar. The brand which died in 2006 is being resurrected by its original owners is set to change the way Indian consumers think about scooters. Vespa initially came to India in 1960 with partner Bajaj  and later through LML. The brand had a tough ride in the Indian market with some few successes like LML Vespa Select. But the brand failed to bring in volumes which eventually led the demise of this stylish brand.

Although Vespa had a different image compared to its rival Bajaj, the brand was never considered to be lifestyle oriented. Consumers considered it as a stylish scooter and the image ended with that.

This 2012, Vespa has come back to Indian market with its original persona of an Italian Scooter. The launch is significant because of the iconic status that Vespa enjoys elsewhere in the world. It is also interesting to see how Indian consumer will welcome the second homecoming of the brand.
The main reason behind the relaunch of Vespa is the increasing interest shown by consumers towards the scooter segment. According to Economic Times, Indian scooter market is around 2.5 million units growing at CAGR of 20%. Lot of new launches are happening in this market and consumers seems to prefer the utility of this product.

What is interesting in Vespa is the brand's positioning as a fashion statement. For the first time in this segment, a brand is exploring the possibility of creating a new market - lifestyle scooter. The target segment is youth who wants to be different, make a style statement. Essentially a psychographic segmentation. The brand is now focusing on print campaigns which makes sense .
The brand has the tagline " Fashion Unchanged" and is drawing power from its legacy dating back to 1945. The brand uses funky colors and evokes as sense of youthfulness that fits a fashion brand.

The brand has done it right in terms of the product design. The scooters looks cute and stylish and the advertisements looks chic. Although the product reviews are average, Vespa is expecting to sell for its looks and more importantly its brand image. The brand owners are repeatedly telling that Vespa is not for power-hungry as an excuse for the poor engine specifications. But hope they don't forget that consumers should get a decent deal when the brands commands a premium. Poor specs cannot be masked through colorful advertisements and lifestyle positioning.

The challenge for the brand is to show value. The brand is expensive and the specifications is nothing special so getting Indian youth to open up their wallet for the sake of looking fashionable seems to be a tough task.
The silver lining is that this is the era of design and experience. Lot depends on the brand's ability to convey fashion statement through the product. 
The steep price will force customers to compare value with the workhorses like Activa, although Activa is not a style statement. There is a chance that the brand will remain aspirational restricted to a few. The brand could have done wonders if it was priced at an affordable range and get more on the road - some thing like an affordable fashion statement. But Italian arrogance is visible in the pricing. The brand with the styling and premiumness can make Indian consumers drool or will they ?

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Friday, June 22, 2012

Brand Update : Advance RIP wishes for "Only Vimal"

In a rather sad news for brand lovers, Reliance Industries has decided to sell off their textile business including their iconic brand " Vimal ". The brand which once had an iconic status now is on the verge of extinction.Vimal was also one of the few consumer brands of India's largest private sector company Reliance. 

The future of this brand will be decided by the new brand owners. Although its is premature to write RIP for the brand, its sad that Reliance chose to sell of the brand despite the fact that the company is rich with cash and could have revived the brand anytime.
The brand which  marked the arrival of the advertising agency Mudra will be known for some classic advertisement campaigns featuring brand ambassadors like Allan Border and Vivian Richards.The writing was on the wall for some years. There was virtually no investment in building this brand in the last decade except for some random campaigns. The move is a part of Reliance strategy of exiting loss making business and focus on new sunrise sectors. 
The brand has failed because of negligence on the part of the owners who lost interest in building the business nor the brand. 
Lets hope that the new brand owners will try reviving this brand . Till then RIP Vimal ( 1980-2012)

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Monday, June 18, 2012

Brand Update : Cadbury Gems changes Target Segment

In a surprising move, Gems decided to re-position itself. The brand so far had appealed to kids suddenly decided to change the target market to  adults. This move is fueled by two campaigns now on air.
Watch the ad here : Gems Sculpture
                               Gems Lady
I am still wondering the logic behind this drastic re-targeting which obviously has to be backed by 
re-positioning. The brand now has the tagline " Raho Umarless" roughly translated to " Be Ageless" .The concept is that the brand encourages the users to enjoy life regardless of the age. Another perspective is that the brand brings the child in you. Although the concept ( although not new) sounds reasonable but the way the agency has executed it is nothing but atrocious. The fact that it is Ogilvy who has done this hopeless work makes it even more surprising. 
From the two ad, the ad featuring the lady is the most atrocious one. Neither the lady looks Child-like nor the hyperbole theme is interesting. The sculpture ad is predictable but still does not convey the brand's intended positioning. 
What is puzzling is the brand's reason for targeting adults. The brand sales may have been plateauing over these years and this may have forced the firm to think about the segments.It is true that Gems is seldom patronized by adults.This is a predominantly kid's chocolate but adults do indulge in it when he buys for the kids.
Some newsreport suggest that Gems has broadened the TG but  the advertisement message suggest that the brand has gone for a complete re-positioning and a change in the targeting strategy rather than broadening. 

While there is a logic behind the new TG, the brand failed to provide any compelling reason for adults to buy Gems. " Raho Umarless" is a weak attempt to attract adult to rethink the way he looks at Gems.Ideally the brand should have attempted a non-hyperbolic, real life enjoyment which would have attracted the TG. The brand is assuming that by looking at a campaign, the adults would indulge. But in my opinion, when repositioning, the brand needs to build salience. So it cannot afford to miss details like Why buy the brand and when to indulge in the brand. Those finer details are missing in the new campaign. 
It is also interesting to see that the brand is not trying to rope in youngsters but adults. Wonder why they chose to target 30 year olds rather than 20 year olds? Remember this is the company that built a brand like Cadbury's Shots in a short period of time. That magic is sadly missing in the ads. It pains when execution fails for a powerful brand like Gems that too when it attempts a repositioning. 

 Having said that the nostalgia of Gems is still there will hopefully drive the brand into adult's mind sans the hopeless repositioning execution. 

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