Thursday, May 14, 2009

Havells : Shock Laga Kya

Corporate Brand : Havells
Agency : Lowe

Brand Analysis Count : 399

Havells is one of the leading players in the Indian electrical products industry. The company which was virtually unknown 5 years ago shot into limelight through some clutter breaking campaigns in recent times.

Havells is a part of the Indian business group- QRG group. Established in 1958 as a trading company , Havells came into existence in 1983. The company is now a Rs 1600 crore company with presence in all major electrical categories.

Havells business is primarily focused on four key verticals.
Switch Gear
Lighting and Fixtures
Cables and
Electrical consumer deliverable.

What is interesting about Havells is their penchant for advertising. The company had been making major investments in promotions and has been using the recent IPL for brand building.

Havells shot into limelight with their campaign for Mini Circuit Breakers (MCB) which are used to prevent short circuits . Most of the new homes/offices have it but these products were never advertised.
Havells came out with a clutter breaking humorous ad for their MCB which caught the consumer's attention. The product ad had the famous tagline " Shock Laga Kya ".

Watch the ad here : Shock Laga Kya

The ad was a hit because of the creative execution. I think the positive response from the consumers prompted Havells to invest heavily in brand promotions.

Another classic ad was for Havells CFL bulbs. The Rimpoche ad too was a highly interesting ad for a dull product.
Watch the ad here : Rimpoche

Havells followed its ad campaigns with a touchy mother son campaign for its cable product range
Watch the ad here : Mother- son
I like this ad very much because it conveyed the " heat resistant " feature of the product very smartly and touchingly.

For its fan range, Havells came out with another funny campaign : Bijilee

Recently Havells made use of the Recession to come out with another creative one for its MCB range : recession ad

Havells also has been using the recent IPL for brand promotion. Whenever some batsman gets out or when he scores a six, the two second message ad comes on the screen " Shock Laga Kya"

These clutter breaking ads has significantly increased the brand familiarity and liking of Havells brand. The brand is fighting very well established players like Crompton Greaves, Usha,Anchor , Legrand etc. Havells scored over these brands through its higher share of voice.

Regarding the branding campaign, Havells has been focusing more on product advertising rather than building its corporate brand.
There is an interesting piece written about this in hindu : read here

If you see all these ads of Havells, the ads does not have a common thread . The cable ad and the MCB ad and CFL ads are all very different. Although it all comes from Havells, one cannot find a common thread.
This is a problem for Havells as a corporate brand. The company has so far not tried to bring in a corporate brand theme. Havells does not even have a tagline.

Now everyone associates Havells with the Shock Laga Kya tagline which is a specific tagline for its MCB range. I am not sure whether this is a planned strategy where the company tries to develop its corporate brand through product ads .

There is no doubt that these product ads are well crafted and has served the purpose. But when we analyse the branding , Havells as a corporate brand has built strong familiarity but no brand depth.

If you ask me what Havells stands for, I would say that it stands for " Shock Proof MCB". So Havells stands to be identified for a single product rather than as an umbrella brand.

One disadvantage of developing a common corporate brand theme is that every Havells ad should then have to align with that common thread which may constrain creative thinking. But a brand should own a distinct place in the consumer's mind. Havells corporate brand right now does not have than distinct space for it .
The logic of the current strategy is that through the product ads , Havells will gain familiarity and thus brand equity. There is now flaw in this logic. But the issue is about the brand personality.
A brand should have some core brand values and manthra which makes it unique and distinct. This mathra has to be created by the brand and communicated to the consumers.It is in this context that the current strategy of product ads driving a corporate brand becomes ineffective.

Havells need not stop its product based advertising, what it can do is to develop a brand manthra and a corporate tagline and when show the tagline in the product advertisements. The individual product ads can retain their taglines like " Shock Laga " . Thus Havells will be able to create a distinct corporate brand image which will be highly beneficial in future.

Tuesday, May 12, 2009

Brand Update : Lacto Calamine (RIP)


After a long long time, there is some development for Lacto Calamine brand. This heritage brand was lying low with little or no support from the company.

This year, Nicholas Piramal decided to invest some energy into this age old personal care brand. The brand has been given a facelift, a new packaging and also a new positioning.
The brand has roped in the design consultant Elephant Strategy to revamp the brand. (read the design change report here)
The brand launched a variant containing Aloe Vera.

What is interesting is that the brand have coined a new term Skinsurance .Skinsurance means that the brand is providing protection ( insurance) for the skin. It is a smart positioning statement.
The report in the Exchange4Media site gives a disturbing news also. The brand name Lacto Calamine is going to be shortened to the initials LC . This is to facilitate further brand extensions.

The company feels that the brand name Lacto Calamine is constrained because the name indicates the contents Lacto ( Milk) and Calamine lotion. Hence the brand cannot be used for extensions. This brand is one of those brands whose name restricts the extension. Other examples are Thirty Plus & Band Aid.

The company plans to slowly rebrand Lacto Calamine to LC in a phased manner. At first, the new brand name LC and Lacto Calamine will appear together and gradually Lacto Calamine will be phased out . LC will then be an umbrella brand that will endorse a range of personal care products.

So for all practical purposes, Lacto Calamine brand is going to be killed. Instead we will have a meaningless Two Letters LC.

I don't understand why Lacto Calamine brand has to be killed for a new umbrella brandname which is just a meaningless initial. Piramal could have easily launched a new brand for personal care products. Shortening Lacto Calamine to LC will not add any value and will not trasfer any equity to the shortened brand name. It is going to be just a waste of valuable promotional money.
Lacto Calamine is a niche brand. I think the company should have made it a profitable niche. Lacto Calamine is a good product with lot of good properties. It had the equity to remain a profitable niche but the firm think that it is better to convert it to a umbrella brand.

What the company should have done was to introduce a new meaningful umbrella brand for personal care products. It could easily integrate the Lacto Calamine brand into the new brand folio by endorsing Lacto Calamine by the new umbrella brand.

So RIP Lacto Calamine ( 1970-2009)


Related Brand
Lacto Calamine


Monday, May 11, 2009

Brand Update : Amul Macho

After creating controversies through the previous two commercials, Amul Macho (innerwear) decided to be decent. I suppose this is a unique season where controversial brands have decided to be subtle. We have seen that in the case of Wild Stone.

Amul Macho is running a new campaign this year

Watch the new ad here : Amul Macho

The new ad is a spoof of the typical Bharatiya Naari ( Indian Women ) as depicted in the K - Serials. The twist is that in this ad, the role is exchanged.

While the previous ads of Amul Macho was defenitely of bad taste, the solace for this one is that its funny. The brand retains the tagline " Yeh To bada Toing hai "

Related Brand
Amul Innerwear

Saturday, May 09, 2009

Best Marketing Practice : ZOOZOO

One of the best campaigns I have seen so far is the Vodafone's ZooZoo campaign. Never in the history of Indian advertising we witnessed a campaign that generated so much interest and curiosity among all the segments of the society be it young or old.
So much has been written about ZooZoo in various media. Hence I am not going to repeat it all over.

Read a wonderful analysis in afaqs here : Afaqs on ZooZoo

Another nice one in Businessline : Business Line on ZooZoo

Rajesh of Blogworks on ZooZoo : Here

Some ZooZoo ads here : ZooZoo collection

I never expected Vodafone to be a creative volcano.When Hutch became Vodafone, I was little sceptic whether the creative spark of Hutch will be carried forward by Vodafone. The news of the famous Pug being discarded deepened my scepticism.

But the brand just beat all those cynicism . The Happy to Help campaign and the VAS campaign all proved that this is a brand that will do anything to be creative.

ZooZoo was created to promote the value added services ( VAS) of Vodafone. Vodafone was trying hard to capture the VAS Space because it is a potential cash cow for cellular companies.
Vodafone also wanted to make the most of the IPL season 2. Although IPL is a crowd puller, it is also a marketer's nightmare because of the clutter. IPL attracts all the deep pocket advertisers and to standout, one needs to think out of the box.

Thus ZooZoo was born. ZooZoo is a semi alien semi-human character living in an earth-like place ( lot of which is left to the viewer's imagination).These are very very simpe biengs who are very expressive. They laugh aloud , cry loud and have a child like simplicity around them. I think many of us wanted to be such an expressive being which makes ZooZoo very personal .

The success of ZooZoo is the success of minimalism and simplicity. Although the production process of ZooZoo ads are not simple, as a consumer I was attracted to the simplicity of the concept and the execution. ZooZoo also highlights the power of storytelling. Each ads tells a very simple story. Afterall brands are made through story telling.

Another factor that aided the success of ZooZoo is the scale of the campaign.Reports suggest that there are around 25 different ads of ZooZoo to be aired during this IPL season. This unprecedented scale has kept the curiosity high among the viewers. It has infact dwarfed all the other advertisers in this season.
There is lot of risk being taken behind this campaign. The Vodafone managers who okayed this campaign may have risked their jobs to bring out such a massive campaign. The agency also risked their credibility. One should appreciate the creative talent of O&M and Nirvana Films who proved that Indian Advertising has come of age.

Vodafone has taken ZooZoo beyond advertising. The fanclub in the facebook page of ZooZoo has already touched 70,000 and counting. The brand has comeout with an interactive quiz that shows the type of ZooZoo you are : here
There are also mobile downloads of wallpaper, screensaver etc.

All these has transformed into a great viral movement. There are already a plethora of mail forwards and blogposts celebrating ZooZoo.

ZooZoo is a great marketing story. Vodafone has benefitted immensely by this campaign. It caught the attention and fancy of the consumers, aroused curiosity, told stories and made people retell the story.

Marketing Guru Seth Godin always emphasised that Brands should be Remarkable. He defined remarkable as " Worthy of Making a Remark about "

The ZooZoo is a classic example of being Remarkable...









Friday, May 08, 2009

Grappo Fizz : Another Cool Drink To Hang Out With

Brand : Grappo Fizz
Company : Parle Agro
Agency : Creativeland Asia


Brand Analysis Count : 398


Parle Agro has launched a " new brand " Grappo Fizz . Grappo Fizz is a sparkling grape drink similar to the successful Appy Fizz.

Grappo Fizz is launched as a cousin of Appy Fizz. Appy Fizz had created a successful niche for itself among the young consumers. The drink has a unique taste, look and also interesting positioning as a Cool Drink.Parle Agro is trying to replicate the success of Appy with the new grape drink.

I have a little confusion in the branding of Grappo Fizz. Should Grappo be considered as a brand extension or is it a new brand.

Theoretically , brand extension is where the company uses an existing brand name for new products. But Grappo Fizz is a new brand name which has significant association with Appy Fizz. Both these brands share a common term Fizz in their brand names.

Another similar case occured when Perfetti launched a brand called ChocoLiebe which has the same association with Alpenliebe.

Technically Grappo Fizz should be considered as a new brand . Then it become a unique case where two brands share common brand elements like packaging and even positioning. I would consider this as a new brand for theoretical purpose. For all practical purpose, Grappo is an extension of Appy. ( confusing isnt it?)

Marketing is more of a historical subject describing the past actions of marketers.So when the marketers devise new strategies, marketing academicians find it difficult to explain those with existing terms,concepts and jargons. Hence we come out with new jargons to explain the new practices. I would invent a new jargon - Association Extension to describe brands which are launched with significant associations with an existing brands.

Coming back to Grappo Fizz, the company considers this brand as an extension of Appy Fizz. In an interview with Business Standard , the CMO describes this brand as a product extension of Appy Fizz ( Read Here)

Grappo Fizz is trying to create another niche like its cousin. Grape is a neglected flavor in the Indian market. There are virtually no grape based drink in India except for some 100% fruit juice brands. Grappo is trying to fill in such a gap.

Like Apple drink, Grapes may not become a mainstay beverage but it will be a welcome option for those users who would like to have something different. I have observed that people tend to like grape juices, but seldom this flavor is marketed.

Grappo shares every branding element with its cousin . The packaging is the same , the nature of the drink is the same and the positioning is also the same.

Watch the launch commercial here : Grappo Fizz

Like Appy Fizz,Grappo also has a personality. The brand has a interesting CV which you can see in the packaging. He is a ex- call center employee who has lost his job because of recession. Grappo is a rap lover and loves rhyming.

The brand is targeting the same segment which Appy Fizz is targeting - The Youth.

Grappo shares the same positioning of Appy . Now the brands come together in ads and the tagline is " Two cool drinks to hang out with ".

I am a person who fears brand extension. So the same fear appears when I see both Appy and Grappo sharing a common positioning platform.

A few question arises in my mind.

I love Appy Fizz, so the fear is whether Grappo dilutes the positioning of Appy Fizz ?

Why should Grappo share the same tagline as Appy ? Will they always be together in ads ? If so then what is the differentiation of Appy ?

My personal opinion is that Grappo sharing the positioning will dilute the equity of Appy. When two brands say that they are cool, the question arises who is the coolest ?

My apprehension was deepened when I saw another campaign where Grappo outsmarted Appy . So is Grappo more cooler than Appy ?

Since the tagline is " Two cool drinks to hang out with " , has Appy lost is individuality ? Will we ever see an ad featuring Appy alone ?

Is there a chance of more drinks coming like Orange Fizz, Guava Fizz with the same positioning ?

Alries and Jack Trout always argues against extensions. Their argument was that by extension, the brand will lose its unique position in the mind of the consumer. It is true also. There was only one cool drink - Appy Fizz. Now there is two.. So Appy Fizz definitely is going to get affected interm of positioning.

In the company perspective, it makes sense to put these brands together because the cost of building a new brand is huge. Grappo could easily ride on the popularity of Appy. Since these brands are niche without much competition, the consumers will stay with these drinks switching between Appy and Grappo. Marketing costs will come down because one ad will sell both.

On a branding perspective, I would have loved the brand Grappo if it had an individual positioning. Appy Fizz should be the ultimate cool drink and no other brand even if it is the cousin should be allowed to take that mind space.

So which is the cool drink to hang out with ?




Related Brand

Appy Fizz

Thursday, May 07, 2009

Brand Update : Wild Stone

Deo brand Wild Stone has come out with another wild commercial. The new ad is in line with the previous themes but the brand has become more subtle.

Watch the new ad here : Wild Stone Guddi

The ad centers around the theme where innocent ( decent) ladies gets automatically attracted to the man who uses this deo. The previous campaign was set during Durga Puja which caused some controversies regarding the decency of the ad.

The new campaign is where a young girl (guddi) being floored by the Wild Stone Man. The ad is leaving many things to the imagination of the audience .

What is interesting about the new campaign is that the brand has a new tagline . Wild Stone has changed its tagline to " Barely Legal". The earlier tagline " Wild By Nature " has been dropped.

Compared to Wild by Nature, Barely Legal is more subtle and is not outright raunchy . I guess that the change is happening because Wild Stone is now managed by Future Brands.

Wild Stone is being developed as a personal care brand for men. The brand has talc ,deos, perfumes and shaving products in its product portfolio.

Related Brands
Wild Stone
Secret Temptations