Brand Update : Lays

What I have feared has happened. The brand mandarins at Pepsico or at JWT seems to be bored with the highly successful tagline " No one can eat just one". The brand Lays has changed its positioning statement to " Har Program Ka Main Food" which means " Main Food for All Programs" .

When the first TVC featuring this new tagline was aired during the world cup, I thought it was a temporary change in tagline to suit the event. But now the new tvc is on air with the same tagline. My personal feeling is that the brand has decided to try suicide because it is bored with the success. When no competitor is having the capacity to kill your brand, then why not try it yourself.
For so many years, the tagline "No one can eat just one" was able to communicate the brand DNA to the customers. Those who liked Lays would say with conviction that you cannot stop eating Lays. The creative guys at JWT had the flexibility of using this tagline to come out with new and different campaigns. But yet, someone out there felt experimenting.
The new tagline has taken the focus away from the USP of the brand ie. "Taste" to the " Usage Occasion " which is not a strong differentiator as the previous one. By doing so, the brand has given away the best differentiator it had...

It was the same case with Pepsi, it had the habit of messing up the tagline just in the name of freshness and experimenting. From the iconic tagline " Yehi hai right choice baby" to ?????? can anyone remember the new tagline?
I am not saying that the brand shouldnot experiment with its taglines and positioning. I am not saying that tagline is the MOST important brand element. But the point is that a change in the successful tagline should be guided by solid reason. Messing up a blockbuster positioning statement like " No one can eat just one" is going to cost heavily on this brand. Frito Lays may be investing lot of money experimenting new taglines in coming days... I pity them.

Related Brand
Lays

Popy Umbrella : Dancing In The Rain

Brand : Popy
Company: Popy Umbrella Mart
Agency : Jelitta

Brand count : 237

Popy is the market leader in the fiercely competitive umbrella market in Kerala. Looking at the number of umbrellas it sold every year, I think that Popy is largest selling umbrella brand in India. Annually this brands sells more than 2 Lakh umbrellas.

Popy has a legacy that is associated with the rise of the product umbrella from a staid ugly accessory to an interesting product. The brand comes from a family that is credited with branding a product that once was considered commodity.
In 1954 Mr Thayyil Abraham Varghese established St George Umbrella mart with its base in the Alleppy District of Kerala. Soon the brand St George began aggressive marketing which made the brand number one in the market. In 1995, the family business split into two : Popy Umbrella mart and John's Umbrella mart. The competition between these two companies marked the umbrella market in Kerala - a haven of innovation and smart marketing.

Umbrella market is a highly seasonal one ( not a big discovery from my part !) and selling a seasonal product is any marketers nightmare because he may have to sell all the inventory during the season and also device methods to tide over the seasonality factor also. On the top of it, the product category was considered a commodity.
But Popy and Johns did wonders in the market. These brands made brands out of commodity through sheer innovation. But Popy got a headstart with its successful campaign that caught the attention of the consumers. The popular malayalam jingle " Mazha mazha kuda kuda mazha vannal popy kuda" became an instant hit in the market.

The brand Popy ( also Johns) is more interesting because it was able to make the product from a lousy dull product to a lifestyle product through sheer innovation. The brands made innovations that are aimed at all segments of customers be it kids, young customers or older ones. Some of the innovations are include auto-open/close umbrellas,walking stick like umbrellas,5 fold ones, umbrellas with steel rims water gun umbrellas for kids, umbrella with torch, umbrella that is too small in the size of a Ray Ban?,umbrella that has UV protection,umbrella in different colors etc.
If I have to write all the innovations, it will take two blog posts because that is the extent of innovations that these brands have done.This season the brand has come out with a Laser umbrella aimed at kids.
On the marketing front also the brands have carefully segmented the market according to the age and demographical variables and innovated to suit their needs. For example, one of the common problems faced by lady commuters is the problem they face with the closing of umbrella when they board a bus. The auto-close umbrella will close the umbrella with the click of a button. Also the brands come out with another umbrella that will resist heavy wind. For the older ones, the brand has umbrella that double as a walking stick.These small but customer centric innovations have kept the product an exciting one.
These innovations also has helped the brand to command a premium over the usual black ones.The brand comes in different price range from Rs 59 to Rs 35000. Popy has tie- up with Futai umbrellas of Taiwan mainly for the sourcing of cloth. The brand has more than 140 varieties of umbrellas in the market.

Despite these innovations and smart marketing, the brand faces issues from the entry of cheap umbrellas from China.These can take away the mass market from Popy because mass market is price sensitive and the product is seasonal. The life of umbrellas are less than 2 years and customers may not be brand loyals. Both Popy and Johns are on an overdrive to build the brand equity so as to sustain the imminent price war.

Marketing Funda : India's Most Trusted Brands 2007

Economic Times has published Brand Equity's Most Trusted Brands. Colgate for the fourth year in a row topped the list. The first ten positions in the list looks like this

1.Colgate
2.Vicks
3.Lux
4.Nokia
5.Britannia
6.Dettol
7.Lifebuoy
8.Pepsodent
9.Pond's
10.Tata Tea

The top ten service brands are
1.LIC
2.Airtel
3.State Bank of India
4.Reliance India Mobile
5.BSNL
6.Tata Indicom
7.Indian oil
8.ICICI Bank
9.Bank of India
10.Reliance Petroleum

Colgate has every qualification to be in the number one league because of its ability to understand Indian consumer and innovate interms of the product and marketing mix. The brands that feature in teh list is a testimony of successful marketing.

Cheers

Thirty Plus : Needing Energy

Brand : Thirty Plus
Company: Ajanta Pharma

Brand Count: 236

Thirty Plus is an interesting brand because of the brand name and marketing. The brand comes under the energizer category but perceived as an Aphrodisiac. This herbal capsule was launched in 1990 by a small time pharma manufacturer Ajanta Pharmaceuticals. This single product catapulted the company into the big league.

Indian Aphrodisiac market is huge valued around Rs 5 - 8 billion. The market is fragmented with majority of market dominated by local brands and unbranded remedies. The major branded players being Thirty Plus and Revital from Ranbaxy.

Although the website says that Thirty Plus is an energizer + Aphrodisiac, when the brand was launched , it was positioned as an energising capsule for Thirty Plus Males. The brand used Jitendra as its brand ambassador during the nineties. The ads were an instant hit and so was the product. The brand is now sold through the Over The Counter ( OTC) route.
But after the initial launch hype , the brand did not invest in itself. I don't remember any ads of this brand in the past 10 years or so. But because the product is an Aphrodisiac, the users may search and find it out.
The brands in categories of OTC or herbal drugs face serious regulatory issues regarding the brand promotion. The marketing of such products are regulated by Magic Remedies Act and any serious violation can take the brand to the court. So most of the manufacturers of such drugs are careful of not over exposing themselves.

There is another interesting issue that this brand faced.It is regarding the brand name. As the name indicates, the brand is meant for those who are Thirty Plus. When it was launched, the age Thirty was considered to be middle age where you become psychologically conscious about your decreasing vitality. Hence the brand name correctly conveyed the brand 's TG and its use.

But the brand now faces the issue where thirty is not now considered as a middle age ( not because I am past thirty). Most of the professionals start their family life in their late twenties and early thirties. The average age of Indians also has increased and now may be even Forty is considered to be a middle age. Hence a brand with a name Thirty Plus appeal to the new TG of 40 + ? It is just a theoretical observation because if the brand does what it promises, then any brand name will do.

Marketing Funda : India's Income Pyramid

India's consumption forecast and the burgeoning Globals and Aspirers are making the marketers drool.

Source: Economic times.

The large upper strata is now encouraging lot of marketers to look at premium products.

Johnnie Walker : Keep Walking

Brand : Johnnie Walker
Company: Diageo
Agency: Leo Burnett

Brand Count : 235

Johnnie Walker is a global icon in the Beverages business. The brand named after the founder Mr John Walker, this heritage brand was born in 1820. An umbrella brand that endorses may of the iconic variants like RedLabel , Black Label etc, this brand is considered to be a brand leader in the worldwide whiskey market.

Johnnie Walker came to India in 2001. Before that the brand and its variant commanded a whopping 65% share in the duty paid channel. India is a huge market for liquor and the estimated market for Indian Made Foreign Liquor is around Rs 34,000 crore.

Deviating slightly from the brand, I thing IMFL or Indian Made Foreign Liquor is one of the classic Oxymoron. I still cannot understand the logic of the IMFL. It is still a living example of the erswhile License Raj.
Johnnie Walker is an interesting brand to me because of the classic campaign " Keep Walking". Keep Walking is the brand's global branding campaign which began in 1999 .The campaign took the brand from a local player to a global icon. The idea is so simple that this could be used in any market and in anyway that the marketer chose to use it. The tagline is one of the most memorable and I rate this as one of the best taglines. The tagline became so hit that in some markets, the line has become a part of the lingua.
The tagline is splashed across the globe in billboards, posters and print ads. The brand and its agency was able to look at the current environments and communicate something similar to TOPICALS pioneered by Amul in India.
One such billboard in Lebanon captured attention in the media across the world. According to reports, the campaign is running in 125 countries. The local managers are given the freedom to adapt the message to suit their own market. For example, recently Keep Walking campaign was run in India taking a cue from the India's World cup debacle.

The brand is being positioned on the concept of Progress. The Striding Man logo was devised to convey the philosophy of the founder's belief that through perseverance, the dreams can be realized. The brand is basing its positioning on the spirit of hardwork and perseverance and will appeal to the customers who adore those values. I think the brand has segmented the market on the basis of values ( broadly speaking).
In India too, the brand is following its international strategy. The interesting feature of this campaign is the use of outdoor media to the maximum. The brand uses minimalistic approach to communicate to the audience. It is said that the " Keep Walking " campaign has helped the brand to increase atleast 60% of the sales. More over in the Indian scenario, Keep Walking Campaign also has helped the brand to touch a new level in surrogate advertising.
Johnnie Walker's Keep Walking campaign is a classic example of the power of Big Idea.