Cerelac : In a Tough Terrain

Brand : Cerelac
Company: Nestle
Agency: McCann Healthcare


Brand Count 136

Cerelac is the market leader in the Rs 3oo crore Baby Cereal market in India. With a market share of 85%, the brand have a huge equity in the Indian market. The brand right now is facing the worst nightmare of its lifetime .

In Kotler's Marketing Management text, he elaborates on the various external environmental factors that affect marketing . In that chapter, he talks about the regulation and laws affecting the marketing of a product. Cerelac is a classic example of Regulations negatively impacting the marketing of a brand.

The infact foods market is a very sensitive market. Since it is concerning infants , the stakeholder's interests are high. In India the market is regulated by an act IMS act of 1992. The act lays down the rules for marketing infant foods and other products in the market. Earlier the law prohibited any advertising and marketing campaigns for baby foods for babies under 4 months of age.Recently the act was amended and restricted any promotion of foods for infants upto the age of 2 years. This amendments was a severe blow for Cerelac whose target market was infants.

Along with this regulatory factor , other factors also affected this brand. The major influencers of this product ;the doctors began recommending normal food for infants. Another major influencer WHO began global campaign on promoting breast milk and the government began to demarket milk substitutes.

The marketers (generally speaking) were also responsible for creating such a situation. The brands were promoted using claims not validated and there were also quality and health issues that was ignored. Seeing all the chubby babies on the ads, it is said that mothers started feeding infants with artificial foods that may have caused health problems. ( I have not yet come across any such serious health issues in kids who took these foods).

The new amendment prohibits use of baby models in the packs and restricts any form of promotions including sponsoring doctor conferences, surrogate ads, events etc. For sure this may have a huge impact on the market for such kind of products.

Sensing the threat to the category of Cerelac, Nestle has launched a brand Ceremeal ( a porridge) for kids aged above 2 years.

Now Cerelac sells through word of mouth publicity. The product will sell because there is a need for such nutritional infant foods in the market. Even there is going to be a huge potential for infant milk substitutes because of changing lifestyle and the fact that there is an increase in the number of working mothers.

Cerelac as a brand has not written off its future. In 2003, the brand launched a new formulation Cerelac 123 aimed at different stages in a baby's growth chart.

Since the brand is not advertised, the positioning is not very obvious. The brand is basically positioned as a highly nutritious food for infants.

So here the million dollar question for the marketer is this :

How do you promote such a product where there cannot be any promotion?

Surrogate advertising will be caught by the civil society workers and unnecessary controversy will be created. Events are also ruled out.

As of now the company rely on the shelf promotion for the product. The company has launched lot of flavours and variants in attractive colorful packages that give a banner effect at the shops.

The product is priced at a premium and does not have any sales promotions giving the company value growth.Since the brand is facing little competition, the lack of media promotions may not hurt the company too much.

One thing I have noticed is that the brand has a cute mascot or brand character . It is a blue teddy ( I am not sure whether it is named). If the brand wants to aggressively promote, then Teddy can show the way. Start giving away this small teddy with Cerelac and kids are gonna love it. The marketer can do wonders if they have a cute Mascot /Character.

Cerelac has one, use it.

source: businessline, agencyfaqs, magindia, nestleindia

Disclaimer : This is an analysis of the Cerelac brand in the point of view of a marketer, not a promotion of this brand.

Cuticura: Leaving You Speechless

Brand : Cuticura
Company: Cholayil
Agency:Rediffusion

Brand Count:135

Cuticura is an International brand which has a history of 200years. Once synonymous with talcum powder, this brand was pushed to oblivion because of marketing myopia or marketing laziness.
Cutucura came to India 80 years back.Cutucura was owned in India by Muller&Phipps. Globally this brand was owned by Keyline Brands which was acquired by Godrej Consumer products in 2005. Interestingly the brand is owned in India by Cholayil who are the marketers of Medimix soaps.Cholayil refuses to sell the brand to Godrej. Godrej hence have the rights to the brand outside India. It looks like a typical hindi film story script. Cutucura may be crying " Main kon hu, Main kahan Hu, Mera papa Kaun hai"?

Cholayil acquired the brand from Muller in 2002. The brand was given a make over and the new owners was trying to revive the brand. Cuticura was a leading brand of talcum powders in India in the 80's. Indian talcum powder market is estimated to be around Rs 600 crore. In the late 80's the brand faced competition from HLL and Cuticura was not able to sustain in the market.One major factors was that the Muller underestimated competition. The brand failed to change . Today the talcum poweder market is dominated by HLL's Ponds with 65% share.

Cuticura's stronghold is the southern market where it claims to have a share of 30%. The brand still holds equity in this market. So for Cholayil who markets Medimix, this brand gives a platform to get into personal care business.

Cuticura is known for its fragrance. The classic brand also famous for its orange and white packing which still has a huge recall. Cuticura while retaining its classic product launched a lavender variant in 2003. Reports suggest that the variant failed to make any ripples in the market. But these efforts helped the brand to post a decent turnover thanks to the brand equity. Now this brand is worth Rs 10 crore.

Although the Cholayil group has taken serious steps in reviving the brand, the campaign lacked the punch needed to propel the brand to new heights. The brand still retains the classic positioning based on fragrance. The new tagline talks about the brand leaving you speechless . Although creative idea is OK, the execution is horrible. The hyperbole fails to catch the imagination of new generation.

The biggest challenge that the brand face is that its core users have become old. The customers who liked and used this brand have now become old and the new generation does not know this brand. Hence the brand has to be relevant to the new generation competing with the power brands like Ponds.

2006 saw the brand extending to deodorants. The extension was branded as Cuticura DeO2.The main USP of DeO2 is its ingredient Farnesol. The brand has the tagline " Let your underarms breathe". Although a not thrilling tagline, to some this make sense because this product will help you smell good without inhibiting perspiration which is an important function of the body. Most of the deos inhibits perspiration to control the bad smell.

Unlike the talc ad, the DeO2 campaign is carefully executed to appeal to the newgen. Cuticura DeO2 will be pitted against Rexona, Fa, etc in this segment.

The brand has a potential to be a serious player in the personal care segment. The brand has to exploit its brand equity and strive to be relevant to the new generation who may have forgotten this brand

source: historypages.net, magindia.com, agencyfaqs, cholayil

Stori : Clothes With A Twist

Brand : Stori
Company:Chaya Garments
Agency : Saatchi & Saatchi

Brand Count : 134

Stori is a mischievous brand. Launched in 2000, Stori is a premium casual wear brand from Chaya garments from Bangalore. Stori caught the fancy of the customers from the launch itself through out of box creative advertising campaigns. The brand can be called as an " AXE " of this segment.

Stori is positioned as a Brand with a Twist . The tagline says " Clothes with a Twist" . The basic idea of the campaign is to project this brand as a brand with sex appeal. The initial campaigns features a " Mystery Man" who gets all the girls. These ads ( all print ads) were unique in the sense that there are no models featured. The ads have a humour touch to it and a story to tell.The stories are set in different natural settings like Desert, Rain Forest, Green Meadows, Sunflower fields.These campaigns were well recognised and the creative was done by the agency "1point size".

Stori competes with brands like ColorPlus and Allensolly in the Rs 250 crore Corporate Casualwear market . Stori is very expensive and is targeted at the upwardly mobile executives.The brand claims to have 10% market share in this segment. The segment which Stori targets is a tough market and it really takes lot of marketing muscle to break into the customer's mind. Stori was careful in choosing the medium and the message.The main USP of this brand is that it is made only from natural fibre .The company have tried to create a story for the brand and to a certain extent was successful in doing so. But the major hurdle this brand will face will be to sustain the brand in the market. The availability of resources for brand promotion is found to be the major factor that limits any small brand's growth.

The brand has immense potential to make it to the big league even international because the platform which the brand has taken has enough space for the marketer to experiment. The brand can experiment with different "Stori" ies . I shall go to the extent that Stori , if carefully built can be in the leagues of " United Colors of Benetton".

Source:agencyfaqs, businessline, fibre2fashion,financial express.

Rupa Innerwear : Ye Aaram Ka Mamla Hai

Brand : Rupa
Company: Rupa & Co
Agency: Bates

Brand Count :133

Indian innerwear market is estimated to be around Rs 5160 crore and Rupa is one of the largest innerwear company in India. The company was established in 1987 has a range of brands in the Men's innerwear and lingerie segments.

Rupa is the company's mass market brand. The brand has the distinction of the first innerwear brand to be endorsed by celebrities ( correct me if Iam wrong). Although an unlikely brandname for a men's innerwear, the brand has around 14% share in the segment. The market leader is VIP with a marketshare of 20%.

The innerwear market is dominated by unorganised sector commanding more than 60% of the market. The branded innerwear market is only to the tune of Rs 750 crore. Recent years saw hectic marketing activity in this segment with foreign and national brands launching their products in the market.

Rupa brand has been seriously nurtured and the owners has been using Stars to endorse the brand. The major stars who endorsed Rupa range include

Govinda for Frontline range replaced by Salman

Saif Ali for Bruno

Aishwarya Rai for Softline range

Lisa Ray for Bruno for Her.

This has ensured that the brand receive a mass appeal. The brand is positioned on the platform of comfort and the tagline is the famous " ye Aaran ka mamla hai".

2003 saw the company's foray into the premium segment of men's innerwear with the brand Euro. The premium segment is worth around 120-150 crore and is witnessing lot of competition. Global majors like Sara Lee with Hane's brand and domestic majors like Color Plus, Van Heusen and Peter England has launched its range in this segment.

Euro is positioned as an upmarket brand and is not relying on Stars to promote the brand. The brand is positioned on "sex appeal" and the TVC of the ad features the man being "assaulted" by ladies . Euro also is the brand that came out with the " Bacteria resistant " innerwears. The brand is said to have captured around 20% market share in this segment. Rupa has roped in Alyque Padamsee as a marketing consultant to develop this brand.

With all the major brands eyeing for a share in one of the largest and most potential innerwear market in the world ( just look at the population), Rupa is bracing itself for a tough marketing warfare. Rupa has been careful in communicating and positioning its brand to the masses. But since the brand is relying on Bollywood stars and currently its ads are dubbed in the Southern market, VIP is dominating in the southern market. Rupa may have to think about having some campaign flexibility for tapping the market in the south.The greatest challenge for any innerwear marketer is to fight the unorganised sector which dominates this market coupled with cheap imports.

With the launch of Euro, Rupa is testing its marketing acumen in one of the toughest market. After all "Ye Aaram Ka Mamla Hai"

Source: magindia, agencyfaqs,fibre2fashion.com, businessline

Cadbury Perk : Time to Perk Up

Brand : Perk
Company: Cadbury's
Agency: O&M

Brand Count : 132

Perk was Cadbury's foray into the chocolate wafer bar category. Indian Chocolate market is estimated to be around Rs 500 crore. Although there is huge potential for this market, the penetration of this product category is very low. The percapita consumption of Chocolate in India is 160 gm compared to 8 kg in UK. The urban penetration is abysmally low at 15%.

Perk was launched in 1995. The product gained immediate consumer attention because of the nature of the product and some smart advertising. During my MBA days the competition between Nestle Kitkat and Perk was a hot topic in the marketing sessions. 11 years after the launch, Perk has not made a headway into this market. Reports suggest that both Perk and Kitkat is facing issues of stagnation.

Perk is a quasi chocolate product with wafer coated with chocolate. The product launch was a classic case of smart advertising. The brand was launched not as a chocolate brand but as a " Smart Snack" that can be had any time, any where and whenever you feel hungry. That was an awesome positioning and execution was perfect with Preity Zinta endorsing the brand. The tagline " Thodi Si Ped Pooja" was a classic tagline to have.

While Perk was taking about snacks , Kitkat was busy teaching its customers how to eat a Kitkat. Both campaigns propelled both brands into a great start. But soon both of these brands faced stagnation.

Perk tried to getover the stagnant market by launching a price led intiative. Like sachets, the brand launched variants at a price as low as Rs 5. This offensive prompted Nestle to launch Kitkat at a lower price.
Although the reduction in the price expanded the market to certain extent, the growth was not as expected. Primarily this is because of the characteristics of Indian market where Chocolates are not as popular as in the west and there is competition from the lower priced " Mithais".

Talking about the brand Perk, after the initial excellent start, the brand failed to capitalise on the positioning of the brand. Inorder to create more excitement, the brand tried to experiment with its successful positioning and changed the positioning to some bull shit.
I again wonder why brands change their successful positioning. Perk as a snack is one of the best positioning you can have. Preity is one of the best brand ambassador and both the brand and the model gel with each other.
From the " thodi si ped pooja" the brand took the positioning " kabhi bhi , kaise bhi" and then to some other taglines which I don't remember. The latest ad of Priety's encounter with Yamaraj again is a Damp Squib and is not funny as it is intended. The tagline is also not catchy and it says " baki sab Bhula de" meaning " forget all else".The problem with Perk ads is its over reliance on being funny. After the funny campaigns from Perfetti, every brand is trying to make the customers laugh. Humour if not carefully used will create a negative impact. Perk's initial campaign had a very light humour or a rightword will be playfulness or bubbly exemplified by Preity. But when the brand tries to be outright funny, the entire campaign becomes a flop. Perk has fallen to the trap of trying to be funny while the brand does not need to be funny.

Perk is having serious competition from Kitkat and Munch. The current positioning of Perk is similar to that of Munch which is endorsed by Rani Mukharjee. Perk can have solace that Munch ads are also lousy.

The fact that the market is stagnating shows that the brand is not able to create a place for itself in the mind of the customer( read Positioning) and it is competing with other full chocolate brands like CDM. Perk's initial positioning had they continued it could have helped the brand to have a space for itself different from other brands. Perk could have encouraged its customers to keep a Perk always at home and with them because no one knows when they will be hungry.

Source: superbrandsindia,agencyfaqs,businessline, strategicmarketing

Snuggy : Everyone Loves A Snuggy Baby

Brand : Snuggy
Company: Godrej Consumer Products
Agency: Mudra

Brand Count : 131

Snuggy is India's first Diaper Brand. Launched in 1987 by Shogun Diapers Ltd, Snuggy was acquired by Godrej in 2003.
Indian diaper market is worth Rs 100 crore and growing at the rate of 10 %. The market is dominated by three players

Huggies from Kimberly Clark & Lever with a market share of 70%, Pampers of P&G with 20% and Godrej with Snuggy with around 10%. Even after 20 years of the introduction of this product category, the category is not being growing in line with the potential.
The main factors that inhibit the growth of this category are the Cultural factors and the price. Indians are not used to this product. This category is concentrated on urban market. Diapers when launched in India was priced at a premium which kept of the majority of the customers. When launched, the price for diapers for a pack of ten where any where between Rs 150 - 200 which was perceived to be pricey.

Diaper is competing with the traditional way of using Clothes which has the advantages of reuse,inexpensive and to a certain extent more healthier for the babies. Healthier in the sense, diapers used to cause rashes while clothes didn't. While Diapers has the advantages of convenience and cleanliness.

In India, unlike the west, parents tend to use Diaper on babies only during travel to minimise cost. Inside the house they use the traditional method since no one is bothered what the kids do inside a house.

In the last two years , the marketers have tried to reduce the price of diapers to induce more usage. The prices have come down to Rs 10 per piece. But still the market has not grown to the expectation. The reason is the simple economics. A diaper at best can be used on a kid for around 3 hrs ( that too is risky) that calls for 4 diapers per day and 6 if also used at night. That will cost an amount ranging from 40-60 per day working out to Rs 1200 to 2000 per month on diapers alone. That is totally unimaginable expense for a middle class family.

Hence in the Brand Report Card, the category scores very low in terms of value to the customer. Since the product is a use and throw kind, the customers try to use the product only during travel.

To reduce this price barrier, the marketers have come out with nappy pads that costs around Rs 5 per piece that is much more affordable but again the value factor is not justified, because one has to change nappy pads more often hence when the total cost is taken into consideration, diapers and nappy pads costs equal.

Diapers are usually imported from other countries and branded in India. This product category also face competition from cheaper imports .

Snuggy although is the pioneer in this category is dominant only in the south. With the distribution reach of Godrej, this brand has a good potential to increase its share in other markets also. Godrej has plans to extend the brand to other children's products.

The challenge for this brand is to expand the diaper market. For that the company may have to create a price disruption. I feel that the right price for Diaper to break into Indian consumers will be Rs 5. For nappy pads it is Rs 2. It is a tall order and with the current cost structure, it may not be possible.

But that is a challenge that companies should take if they want Indians to use this product more. The potential is high because of the changing psychographics of Indian consumer. With both the couples working and kids being sent to Playschool even at the age of 2, there is going to be a huge market waiting to be tapped.

Source : godrejsnuggy.com, agencyfaqs,dnaindia