Monday, September 09, 2013

Maruti Suzuki Stingray : My Thing ,Everything

Brand : Stingray
Company : Maruti Suzuki

Brand Analysis : #532

Maruti Suzuki recently launched another brand in the crowded Indian hatchback market. The new brand is Stingray. The launch has created a hell lot of confusion in the branding of the new car. While most of the media has touted the new brand as a variant of Wagon-R , actually the company intended it as a brand separate from Wagon-R. But media killed that scheme. If you look at the campaigns and the brand micro-site, Maruti had intended to position this brand differently from Wagon-R.

Wagon-R has been one of the best-selling models of Maruti. All though the looks were not the best, it was one of the most practical cars especially for city drives. Launched in 1999, the brand had sold a phenomenal 12.77 lakh units till date.
Maruti had tried to push the car through its life-cycle through incremental product and design changes. The latest was the " Blue-eyed Boy" campaign in 2010. However, the intense competition has somewhat pushed Wagon-R behind. According to ET, the brand was now in the fourth position in the segment ( link).
According to reports, Stingray was first launched in Japan as a sportier variant of Wagon-R. 

Stingray is targeting the younger crowd. The brand is positioned as a cool car that have it all. The ads typically is trying to convey hip & cool attribute. Watch the ad here : Stingray
The new trend in the market seems to be the mad rush to attract the youngsters. Tata Nano is the new entrant in the mad rush with their new " Awesomeness" campaign.

The tagline of Stingray is " My thing, Everything" which in a way is trying to be everything that an young consumer needs.Stingray is priced premium over the Wagon-R. The starting range of Stingray starts with Rs 4.09 lakh while that of Wagon-R is Rs 3.5 Lakh.

What is interesting about this brand is the unique situation that it fell into. The brand tried to distance itself from Wagon-R but media has forced the label of Wagon-R Stingray into it. One cannot wish away the power of association. The new brand looks very very similar to Wagon-R so one cannot blame for this association. Similar issue is there with Vista which was launched as a new brand but is strongly associated with Indica.
I am not implying that the company doesn't know that such a kind of association will happen, its commonsense that it will happen. But its interesting that media explicitly put Stingray as an extension of Wagon-R without blinking an eye. 
The association with Wagon-R is good for Stingray because of the immense equity that Wagon-R enjoys in the market. Maruti feels that the life-cycle for Wagon-R will slowly move to the decline stage . So there needs to be a replacement for this bestselling car. By launching the new product without the endorsement of Wagon-R, Maruti hopes that the young consumer will not consider it as a " Old and Dated " brand and over a period of time, Stingray will have a position distinct from Wagon-R and in future will takeover the position of Wagon-R.

Sunday, September 01, 2013

Titan Company : Rebranding to a Lifestyle Brand

Corporate Brand : Titan Company

Brand Analysis # 531

Titan Industries was born in 1985 as a joint-venture between Tata Group and Tamilnadu Industrial Development Corporation. Titan Industries introduced Titan Quartz watches to the Indian market in 1986 and virtually transformed the Indian watch market dominated by the likes of HMT and Allwyn. 

With smart branding and some cool advertisements, Titan Watches quickly became the market leader and had created a strong premium image in the market. Titan Industries later build various brands targeting different segments in the Rs 4000-4200 crore Indian time-wear market ( source : Business Standard)

Titan Industries' brand portfolio consists of 
Fastrack : targeting youngsters
Tanishq : lightweight jewelry 
Sonata.: Low priced
Xylys : premium end

The Titan brand adopts a sub-branding strategy where various sub-brands target various segments in the market. The notable sub-brands are   Titan Raga, Titan Zoop,Titan Edge, Orion, Purple, Obaku, Tycoon, Bandhan, Octane, Automatic and HTSE series. ( source : Titan Website)

Titan Industries also diversified into jewelry with the brand Tanishq and then to eye-wear with Titan Eye+ brands.
This year, Titan Industries decided to rebrand itself as Titan Company Ltd. According to news-reports, the name change was to signify the corporate brand's movement from a watch company to a lifestyle company. The company leaders thought that the term " industries" now is not relevant in the firm's new directions.
The current corporate rebranding of Titan Industries to Titan Company has also given a new logo for the corporate brand. The new brand elements were designed by the famed agency Ray + Keshavan.

The current rebranding has also an interesting offshoot. Now there are two brands - Corporate brand Titan Company with its own logo and the watch brand - Titan with another logo. Newsreports suggest that the watch brand will retain the existing logo and the tagline - Be More. Since the Titan Watch brand is the most recognized and recalled brand, I am not sure how the name change of the corporate brand will help build a lifestyle image. 
Titan Industries started with a single brand- single product company. The initial portfolio strategy was to build a branded house where all the product ( watches ) had the same brand name ( Titan) which incidentally was the corporate brand. The brand architecture was to have sub-brands targeting various segments. This strategy was changed with the introduction of brands like Sonata , Tanishq etc. Fastrack which was launched as a sub-brand later became an individual brand.

Hence over the period of time, Titan Industries' brand portfolio became a mix of House of Brand and Branded House strategy. There were  many individual brands in the portfolio, at the same time bulk of the mid-range watches were endorsed by the corporate brand - Titan. Titan brand was also used to endorse categories like eye-wear .The company also plans to include categories like fragrances in the near future.

With the launch of a logo and name Titan Company, it is to be assumed that the company now wants to develop a corporate brand different from the watch-brand.  The issue here  is that both the brands are the same. 

Confusing isn't it !


Wednesday, August 28, 2013

Nestle Alpino : To Love is to Share

Brand : Alpino
Company : Nestle

Brand Analysis : # 530



Nestle Alpino is the company's latest offering in the Rs 5562 crore Indian chocolate market. The premium end of this market is witnessing interesting action with Cadbury's Silk, Ferrero Rocher , Toblerone leading the fight. According to reports, 30% of the market is now consisting of premium chocolates.

Nestle always had been a laggard in the Indian chocolate market. After Kitkat and Munch, the company did not have any serious launches. It seldom fought the leader Cadburys and neither did it tried to respond to any of the launches from the market leader.
This year, Nestle stirred up the market with the launch of its premium offering branded as Nestle Alpino. Alpino has a striking resemblance to Ferrero Rocher. The packing and the product form puts Alpino directly pitched against Ferrero Rocher. That comparison gives the brand a premium image without any effort.

Nestle Alpino is being positioned as a chocolate that should be shared. There is a romance touch to this brand and this is highlighted in the launch campaigns.
Watch the TVC here : Nestle Alpino
Besides the product attributes like the chocolate bon-bon with creamy inside, what makes Alpino different are the love messages written inside the Alpino wrapper. There are more than 150 such messages inside the wrappers. This makes the brand a very cute affordable gift of love. 
Nestle has been investing heavily in boosting the distribution and POP promotions for Alpino and it is showing too. The brand is priced at Rs 25 a pack and the pricing is spot-on. Ferrero Rocher although is in similar price range has a perception of being an expensive product and this have prevented many from buying it frequently. But Alpino was able to create an image of an affordable luxury.

Alpino has all the potential to become a success in the Indian market and may eclipse Ferrero Rocher's brand in India. The fact that now Indian consumers are increasingly opting for premium chocolates rather than traditional mithai also favors product like Alpino. 

Wednesday, August 21, 2013

Brand Wars : Pepsodent Vs Colgate

The August of 2013 saw the beginning of another war in the toothpaste market. Pepsodent, the challenger brand from HUL directly attacked the market leader Colgate with a high profile comparative advertisement. The ads directly compared  Pepsodent Germicheck with Colgate Strong Teeth with claim that Pepsodent Germicheck is 130% better in fighting germs than Colgate Strong Teeth.

Watch the ad here : Pepsodent vs Colgate
While this is not the first time that Pepsodent has frontally attacked Colgate. 
Pepsodent is a small brand compared to Colgate. According to ET, Pepsodent Germicheck has a market share of 6.4% while Colgate strong teeth has a market share of over 29.4%. For a challenger brand like Pepsodent, fighting the leader directly certainly puts the brand in limelight.
In India, brands do engage in such direct attacks. Law does  allow certain level of comparative advertising provided it does not disparage the other brands. Usually the challenged brands take the matter to either ASCI or to the court. But since these take time to settle, the comparative ads may have achieved its objectives.
Most of the time, the challenger brand uses research evidence to support their claims of superiority. In this case, Pepsodent claims that it has 130% more germ attack power than Colgate. The fine print says that Colgate is indexed to 100 %. So is Pepsodent in a sense puffed up the numbers to make it seem extraordinarily superior to Colgate.
It is interesting to note that Pepsodent Germicheck chose to attack Colgate Strong Teeth rather than Colgate Total. Colgate Strong Teeth is the largest brand in the Colgate portfolio but this brand is not claiming any germ killing attribute. Colgate Total is the brand which claims the germ killing attribute. So rather than fighting the Colgate Total, Pepsodent Germicheck decided to launch the attack on Colgate Strong Teeth.

Direct comparative ads, that too against an established market leader most often works for the challenger brand. It has the shock value and the ensuing marketing war gets the challenger brand eyeballs and media spaces especially in social media. Frontal attack using such tactics has its fair share of risks. The market leader often will react with full might which may destroy the challenger brand. In this case , it is the fight between the titans and if there is a war, both will bleed.  

Sunday, August 04, 2013

Sunfeast Dark Fantasy : Escape into One

Brand : Dark Fantasy
Company : ITC

Brand Analysis : 529

Sunfeast Dark Fantasy is the story of a brand which started its journey as a sub-brand and later acquired the status of a standalone brand. ITC forayed into the  biscuit market in 2003 and Sunfeast Dark Fantasy was launched in 2005. It was only after four years, that ITC thought of taking the brand to the next level.

Dark Fantasy's success can be attributed to the careful detail with which the brand was built by ITC. ITC took a risk in positioning Dark Fantasy as a premium biscuit brand. The premium space was vacant in the Indian market and marketers was unsure how consumers would react to a premium biscuit offering. 

To do this, Sunfeast tried to build the brand among emotional platform taking on the proposition of   ' Indulgence'. So here is a biscuit which would appeal to your sensuous self and take you through an experience of indulgence. It was a risky proposition and ITC backed the theme through some heavy campaigns. 
The brand had the tagline " Pure Indulgence " when it was launched. The USP was the packaging. Dark Fantasy in a way assured in a new wave of packaging in the biscuit market. The bold use of colors and calligraphy supplemented the brand's positioning as a premium biscuit. Later the tagline was changed to " Escape into One ". Dark Fantasy had twin packaging - there is an outer cardboard box and individual choco fills had wrapper packaging. That gave the brand a premium feel.
Watch the ad here : Dark Fantasy 

Rather than restricting itself as a premium biscuit, Sunfeast Dark Fantasy tried to create a space for itself by launching a new variety called Choco fills. Choco Fills are essentially biscuits with   chocolate filled inside. Although these types of biscuits were available, through smart packaging, Dark Fantasy brought lot of interest into this category. Now choco-fills are very popular that competitors like Parle had to launch a new brand in this category.
Buoyed with the customer response to Choco Fills, Sunfeast has extended this packaging strategy to its Cookie category by launching Delishus brand of cookies.
Dark Fantasy can be termed as a packaging success story. The brand has showcased the power of packaging and its influence in the positioning and brand image. Its not the first time that ITC has leveraged the power of packaging , it had tasted success in the FMCG category with Fiama and Vivel which differentiated  through smart packaging..The success of Dark Fantasy has created a freshness wave in the biscuit category with lot of colors and forms emerging from the leading brands. For consumers, shopping for biscuits is becoming  a delightful experience.  

Monday, July 22, 2013

Hero Maestro : Such a Boy Thing !

Brand : Meastro
Company : Hero Motocorp

Brand Analysis  : # 528


Maestro, launched in early 2012, was Hero Motocorp's answer to its erstwhile partner Honda's market leader offering Activa. After the break-up of the JV, Hero Motocorp wanted to take the fight into Honda's stronghold in the Indian scooter market.

Maestro looks and feels the same as Activa and comes with the same technology . Maestro was launched not as a unisex scooter but explicitly as a masculine scooter. This was probably inspired by the success of Hero Pleasure which was launched as a girl's scooter.

Maestro has the tagline of " Such a boy thing " and the campaign highlights the features that would appeal to young men. It is interesting to see the strategy of Hero to attack Honda's Activa not directly but through two brands - Maestro and Pleasure which are segmented on the basis of gender.

Watch the tvc : Hero Maestro

Priced at par with Activa, Maestro has generated considerable interest in the consumers primarily because of the long waiting period for Activa.  The launch campaign is surprisingly not masculine and Hero doesn't want to push the product as  masculine although the tagline says so. The brand doesn't want to put-off those who want  a scooter which can be used by all members of the family.

Although I started to write about Maestro highlighting its gender based segmentation, a surprising article caught my mind : read it here

In a classic case of Osborne Effect  , the company had already announced that Maestro will be phased out soon . Its ironic that the announcement is done in the same year of Maestro's launch. Customers who bought Maestro has been left dumbfounded  by this announcement. In many forum's like Team BHP, new buyers has expressed their feelings of being cheated . Obviously when products are phased out, new buyers often feels cheated but this is a product which is in the introductory stage and suddenly the company announces that this product is going to be killed soon .

Having said that, Hero Motocorp which had established itself as a reliable and dependable market leader hopefully will not let the customers of this brand stranded without any support.

In this digital era, it is important for brands to hold on to its common sense while sharing information. Over 80%  of prospective automobile buyers search for information in internet before purchases. And the official press release of phasing out of Maestro will not miss the discerning eye and surely a customer is lost. 

And what business sense does it make to launch a product along with the announcement that it will be phased out ? Its not planned obsolescence where products are phased out in a planned manner and after it reaches some stage in the life-cycle. 
Maestro , as reviews say , is a good product that provided some credible alternative to the market leader Activa. But the company itself has digged the grave for Maestro. How sad !