Friday, January 04, 2019

Brand Update : Hamam ladders up to women empowerment

Hamam which has a rich legacy dating back to 1931 is charting a new course in its marketing communication strategy. This 300 crore brand from HUL has been positioning itself on the basis of its ingredients - Neem and Tulsi since its inception. 
In 2017, the brand tried to change its course moving from the functional benefit platform derived from its ingredients to a higher order benefit. In marketing parlance, it is called brand laddering. 
According to news reports, this is the first time that Hamam is moving away from the functional benefit positioning. 

The 2017 campaign #GoSafeOutside aims to use the " women empowerment" as the platform for brand promotion. The brand is taking up the cause of safety of girls for its promotion. 


The ad shows how a shy young girl is motivated by the mother to stand up on her own.
The concept of women empowerment is nothing new in the Indian marketing scene. Many brands including some soap brands like Lux have taken up this platform for brand promotion. 
In this campaign, Hamam encourages the young girls to take up self-defense courses that would give them the necessary confidence to go out of their safe zone. 

In 2018, the brand went further ahead with the campaign and tried to create a network of mothers called Hamam Mothers Safety Force. This network is intended to provide a watchful eye on the safety of young girls. 
HUL is known for such ground level activation in its various cause marketing campaign for its brands. The brand should be lauded for identifying a potent issue regarding women safety and doing something about it. The brand runs the hashtag " GoSafeOutside for this initiative. 

The success of a cause marketing campaign revolves around the relevance, brand connect and the impact. This campaign is very relevent in today's times. It needs to be seen how HUL carries this forward to create a lasting impact on the consumer's mind. 




Wednesday, December 12, 2018

Cadbury Crispello : Let Something Good Happen !

Brand : Crispello
Company : Mondolez India

Brand Analysis Count: #587


Cadbury recently launched a new brand Crispello in the Indian market. The new product is the company's second entry into the crispy chocolate segment, the first being Perk. The new brand will be fighting with the likes of KitKat, Galaxy etc. While this segment is dominated by chocolate covered wafer products like KitKat, Cadbury's Crispello is a wheat crispies covered with chocolate.

The Rs 8000 crore chocolate market is witnessing intense competition with global players fighting it out for the share of the pie. Now the who-is-who of the players are in the market and to be in the game, brands need to constantly innovate. 

Crispello is targeting the new generation of customer who is always looking for a variety of experiences. Crispello is targeting the customers who want light indulgence snacking options. According to company reports, the brand understands that customers of this generation want multi-textured and complex experiences and the brand aims to deliver that option. 

The new brand follows the same brand architecture of other Cadbury brands. The new product is endorsed by the category brand- Cadbury, followed by the family brand - Dairy Milk. 
The brand also follows usual positioning of Dairy Milk centered around the concept of " Kuch Meetha Ho Jaye ".
The launch advertisement is also in sync with the positioning. Interestingly Crispello is positioned as a healthy diet snack targeting women in Europe.

The strategy followed by Mondolez which has been ruling the Indian chocolate market is to keep the excitement going among the consumers. The Cadbury brand has seen a lot of product launches which had kept the brand in the limelight. Some of the launches have been highly successful in the likes of Dairy Milk Silk. 
With global brands like Mars, M&M etc stepping up the game, the market leader is also making aggressive moves to stay on top. Exciting times ahead in this market. 

Saturday, November 03, 2018

Brand Update : Welcome back Santro

This October saw one brand coming back to life. Hyundai decided to name their new entry-level hatchback as Santro. Indian market is witnessing an interesting brand name phenomenon of a resurrection of dead brands. After Santro, Mahindra is launching the Jawa brand. Ads of Dianora ( remember Dyanora brand ?) brand is there in some channels in Kerala. 
Santro in the earlier avatar had a dream run in the Indian market. It paved way for Hyundai to become the second largest car maker in the highly competitive Indian market. However, Hyundai decided to put the brand to rest and opted for a strange alpha-numeric brand i10 as the successor. Although the brand found acceptance, it was not a blockbuster brand like Santro. 
The new Santro has no similarity with the old models. Neither in looks or in the technical specification. The product looks like a car born out of i10 and Chevrolet Beat. 
In the brand communications, Santro tries to link itself to the old Santro's USP of a tall boy design, however, the new Santro does not look like a tall boy. 
 Just like the relaunch of Baleno, here the company has used a very famous brand name for the new launch. There is no need to be nostalgic about it. There was some nostalgia when I heard the news of Santro relaunch but that vanished when I saw the new Santro being totally different from the old. 

So why a sudden rush for dead brands. The only reason is the brand awareness that some of these brands carry across all these years. For example, Jawa and Yezdi still have huge awareness among the Indian riders. We also know that these bikes were real headaches in terms of mechanical failures and ride quality. You need extra-strong calf muscles to make a Yezdi start. But since those were the only options, consumers tend to buy it. When better bikes came, these brands died. 
In the case of Santro, it had strong equity created out of excellent product performance. Old Santros are still running without any issues. 
By launching the new product with an old brand which has excellent brand awareness ( recognition + recall) gives a  real boost to the launch efforts. There need not be any investment in building awareness by using an old brand. Since Santro did not have any issues in the previous life, it does not come with any baggage. Hyundai just had to fuel a hype of an old brand resurrected, the media will take care of the rest of promotion because of the news value. The launch of Santro had earned a lot of earned media space just because of the brand name. 
Hyundai had priced the new Santro in a sweet spot and according to auto-portals, the product offers excellent value for the price paid. Automobile market success heavily depends on product and service related attributes and less on brand-related attributes. Santro again depends on how the car works and with Hyundai's track record, it will not be a problem for the new brand.