Fiama Di Wills : Beautiful You Today , Tomorrow

Brand : Fiama Di Wills
Company : ITC
Agency : Law & Kenneth

Brand Analysis Count : 278

After the success of its super premium brand Essenza Di Wills, ITC has launched a new brand in the fiercely competitive Rs 2500 crore Indian branded shampoo market. The launch is significant since it marks the official entry of this FMCG giant into the mass personal care category.
Fiama Di Wills for sure is a premium brand but not in the super premium league of Essenza Di Wills.
Fiama Di Wills has entered the market with three variants

Every Day Mild : With Thyme and Juniper extracts
Aqua Balance :Moisturizing shampoo with Magnolia Blossoms and Watercress Extracts
Volume Boost : With Rosemary and Sage Extracts.

From the ingredients itself, we can see the positioning of this brand. Fiama Di Wills is positioned as a Shampoo which is a blend of Nature and Science. From the company press release, the brand boasts of the R&D from ITC Research center in collaboration with leading US based personal care research labs. The brand is trying to tap into the growing popularity of Natural Extracts and natural ingredients.
Fiama Di Wills is promoted with the tagline " Beautiful You Today , Tomorrow " . The brand is now promoted heavily through visual media

Watch the TVC Here : Fiama Di Wills

All though the tagline does not fully express the positioning of the brand, the ad throws certain light on the positioning strategy. Fiama is positioned as a Gentle Care shampoo that can be used everyday. Its gentle because it uses the natural extracts. The brand uses the sentence " Gentle Effective Care " to signify the positioning. I think the tagline " Beautiful you today tomorrow " signifies the longterm benefit of using this brand. How ever, the tagline and positioning is not a new idea since brands like Nivea and Garnier uses similar kind of positioning. The brand is also trying to differentiate on the basis of its packaging designed by International experts.

Fiama is priced at Rs 99 for 200 ml and Rs 54 for 100 ml which makes it a masstige brand. With the marketing muscle and distribution strength ITC aims to take on the market leader HUL at the premium segment first. With the heavy noise in the media, Fiama will get the attention of the Innovators and Early Adopters. Will it create a scare for HUL's Sunsilk is something to watchout for.

Related Brand
Essenza Di Wills

Olay : Love the Skin You are In

Brand : Olay
Company : P&G
Agency : Saatchi & Saatchi

Brand Analysis Count : 277

This July P&G launched its premium skin care brand Olay in India. Olay is a $2 Bn global brand has met with phenomenal success in all the markets it entered. Olay was born in the lab of a chemist Mr Graham Wulff in the early 1950's. At that time the brand was named Oil of Olay. Later when P&G acquired it, the brand was renamed Olay.
Olay was available in India as an imported product. Now P&G directly markets this brand with all the relevant marketing mixes in place.
Olay is tapping the premium slice of the Rs 2100 crore Indian skin care market. Olay has launched its first product in the anti-ageing segment with its Total Effects subbrand. Anti-ageing segment is still a niche with a market size of Rs 60 crore. The segment is but growing very fast.

Olay has launched its Total Effects anti ageing solution after much consumer research. It had conducted research on over 6000 ladies of age between 30-69 years from three continents and identified 7 signs of ageing.
1.Fine lines and Wrinkles
2.Sagging skin
3.Uneven skin tones.
4.Age spots
5. Appearance of pores
6. Dull skin
7.Dryness

Total Effects is differentiating itself through the presence of the ingredient VitaNiacin. VitaNiacin is a patented formulation that contains Niacinamide Vitamin B3 ,Vitamin E and Provitamin B5 Pathenol + sunscreen protection.
Olay true to the concept of Global Brand and Local strategy has launched itself with a series of promotional campaigns. The brand has the bollywood diva Sushmita Sen as the brand ambassador. Currently Olay is running two campaigns in the visual media. One campaign is th Olay brand building campaign featuring Sushmita Sen and another is for the Total Effects moisturizing lotion.
Watch the Tvc : Total Effects
For the Total Effects range, the company uses a testimonial type of campaign featuring a Model/TV Anchor. The focus is more on the functional benefits of the product rather than harping on any emotional benefits. The brand is positioned as a brand that celebrates beauty within and outside. The brand worldwide uses the tagline " Love the skin you are in ". The brand believes that Looking Good and Feeling Good are inseparable. Loving the skin we are in is the most beautiful feeling of all.
Olay Total Effects is priced at Rs 599 for a 50 gm bottle. By Indian standards, this accounts for a premium category. Olay Total Effects is targeting ladies between the age 30 - 60. Besides this anti-ageing product, Olay has introduced cleansers, facepack and moisturizing lotions. The brand is expected to introduce its blockbuster range of products in India in a phased manner.

The premium skincare segment was in a vacuum ever since HUL decided to cater to the masstige segment by repositioning Lakme and Ponds. Now with P&G and ITC seriously looking at premium segment, the market is going to witness a marketing war in days to come.

BSA Ladybird : Your Best Friend For Life

Brand : Ladybird
Company : TI Cycles
Agenc : Lowe

Brand Analysis Count : 276

Ladybird is the Sub-brand of BSA targeting the girls . Ladybird was the first brand to come out with a cycle for girls and it was a big hit. The brand targets girls aged 13-18 . BSA Champ has a girl's variant for those below 13 years of age. Ladybird is a classic example for segmentation based on Demographics ( more specific : gender).
Ladybird has been promoting itself heavily through media. It is interesting to see the evolution of this sub-brand. The brand had started with the campaign explaining the benefits of the cycle made exclusively for the girls. The step through feature and the shopping basket in front of the cycle and the ergonomics were promoted heavily.
The next step was to create the brand image. The brand used the message of gender equality to keep the brand appealing to the girls
Watch the TVC here : BSA Ladybird
The brand was not having much issues in the sales front because it had a high top of the mind recall. The new generation was lapping up this product since cycle is a natural step before acquiring the scooterette .
The brand also made sure that it keeps the brand exciting through relevant changes in the product. Ladybird introduced funky colors and even a sporty premium version to keep the brand rocking. The brand kept low at the promotion front and relied more on below the line promotion and positive word of mouth.
This year the brand has stepped up the promotion at the branding front. Currently the brand is running the campaign positioning the brand as one that gives FREEDOM to the girls. It is another case of Laddering Up. I think that the concept is one of the best I have seen in recent times. I strongly believe that Mobility is something that gives a terrific sense of empowerment to girls. Mobility gives freedom and that is what now Ladybird tries to own. No more waiting for the brother/father/boyfriend to drop you to school or beach or to theater. The agency has wonderfully executed this concept. The campaign targeting the urban young generation has rightly put the brand in proper perspective. An interesting fact is that Ladybird is using the same tagline (" Your Best Friend for Life " ) as its parent brand BSA. I feel that Ladybird should have something of its own.
The current campaign may not ring in sales : that is also not what it is meant to be. I feel that this has given some direction to the brand. Also this laddering has given the brand a great amount of energy to create more campaigns which ultimately will drive more sales. Another reason for such a campaign is the brand's idea to bring in more premium versions of cycles.

Brand Update : Horlicks

Horlicks which had a wonderful growth phase ( 12.8 %) in 2006 has stepped up its gas on the marketing front. The last few months saw this 138 year old brand is building on its successful positioning " Taller Stronger Sharper " . Horlicks is currently running a campaign encouraging the customers ( Kids) to take Horlicks EVERYDAY.

Watch the commercial here : Horlicks Everyday

The commercial is a logical extension of the Epang Opang Japang campaign which highlighted the benefits of the brand and helped the brand to differentiate strongly from the competition. The brand also takes the medical platform by labeling the product as " Clinically Proven ". Now that the brand is sure that customers are aware and convinced about the efficacy of the claim, the brand is trying to induce the customers to take Horlicks everyday. I feel that the brand managers got some insights about the non-regular usage of Horlicks because the message of the campaign focuses specifically on the brand usage. In marketing theory we talk about a strategy at the maturity stage of PLC is to increase the product usage. This campaign is a small example of pushing the occasional drinker to a more regular user.
This also throws light into the fact that a brand has to be careful about the customer usage patterns. Horlicks has convincingly told the customers that the brand can help the kids become stronger taller and sharper. But there is a catch, these results will happen only through a continuous usage of the brand. Hence the campaign is a subtle reminder that Horlicks is not a wonder drug.
Its interesting to note that globally this brand is positioned not as a good nourisher but as a drink that will give you a goodnight sleep.

Related Brand
Horlicks

Milkmaid : Makes Everything Tempting

Brand : Milkmaid
Company : Nestle
Agency : Publicis

Brand Analysis Count : 275

Nestle Milkmaid is the market leader in the Rs 150 Crore condensed milk market in India. Milkmaid is a heritage brand which was imported to India from the time Nestle started its operations 90 years ago. It was in the year 1969 that Nestle started manufacturing this brand in India.
Milkmaid is partly Skimmed sweetened condensed milk. This is a popular ingredient in sweets and delicacies and desserts prepared at homes. Milkmaid has more than 55 % share in the organized condensed milk market in India.
Milkmaid is positioned as a premium brand and is promoted with the tagline " Bana De Everything Tempting " ( Makes everything tempting). The brand is positioned as the inevitable ingredient in all home-made delicacies.

Milkmaid although was a market leader, the brand faced issue of product usage. There were certain factors that inhibited the product usage : price and convenience . Milkmaid was a premium brand and the shelf life of the product was limited , hence the affordablity of this brand was limited. Another factor was that many households were unaware of the use of Milkmaid other than as an ingredient in sweets and desserts.
The brand tried lot of promotional activities to increase the usage of the brand. The brand was promoted heavily through visual media and through cookery shows, the brand tried to educate the customers on the various recipes with Milkmaid.
The brand also came out with a package innovation. The brand created a variant Milkmaid Squeezy which was the tube form of Milkmaid. The purpose was to use Milkmaid as a topping for biscuits and breads.
Milkmaid faced intense heat of competition when Amul launched Mithaimate brand in the market. Mithaimate was priced much lower to Milkmaid and this forced Milkmaid to reduce the price to match the Amul brand.With the lower price, Amul was giving Milkmaid a tough fight for the marketshare.

This year saw a unique move by this bramd. Milkmaid has comeout with a brand extension. Milkmaid has recently launched Milkmaid Funshake : a fruit flavored milk targeting kids. The marketers predict a huge growth in the ' Alternate Milk Category " in the coming years. I think that Nestle had earlier tried out a Milkshake version of Nescafe but with little success. It was little surprising to find a brand like Milkmaid extending itself to a milk shake category. The ads are already on air. Funshake is available in Mango , banana and Chocolate flavor and comes in a tetrapack. The message is similar to Nido. The ad shows kids crying when their mothers try to give them ordinary milk and then seen enjoying taking Funshake. Old message and nothing new in execution .
In my personal opinion, Nestle needn't have sought the extension of Milkmaid for this product. Funshake could succeed as a standalone brand. By associating with Milkmaid, Funshake is not going to gain any positive association.
Milkmaid is facing two challenges now. One arising from the price war from Amul and host of other competing brands and second is to make the category popular in households. In this era of Sachets and single use packs, I wonder how Milkmaid miss out of small packs ?

Fevistik : Clean Sticking

Brand : Fevistik
Company : Pidilite
Agency : O & M

Brand Count : 274

Fevistik is a brand extension of Fevicol. But I feel that it is a good case of customer centric innovation. Fevistik is the market leader with over 90 % market share in the Rs 35 crore Glue stick market in India. The brand was the first one to introduce the glue stick product form in the country. This innovation has changed the entire segment.
Before the introduction of Fevistik, the glue was in the liquid form. The glue used in the office aswell as at school and home came in the ubiquitous blue glue- bottle. It was messy and non user friendly. Them came the glue in the tube form which was much more user friendly than the bottle version. The tube product form was an instant hit.
I was filled with Awe when during my student days ,I got the first glue stick gifted to me by a Gulf Returned relative. The brand was Pritt. I used it scarcely and wondered when an Indian brand will introduce it.
Although Fevistik was the brand that introduced this product form, the credit of innovating this product goes to the brand Pritt owned by the Henkel group. Pritt invented glue stick in 1969. Fevistik is the Indian version of Pritt. Globally Pritt is the market leader in the adhesives category.
Fevistik is targeting both the students aswellas the office segment. The brand ( extension ) has been promoting through separate campaigns aimed at both segment. Another innovation from Fevistik is the small pack named Fevistik Pocket priced at Rs 10. Fevistik is available at many SKU's of 8 gm, 15 gm and 22gm tapping the various user segment.
The brand has the following features :
Easy to use
Non Messy or Clean
Excellent quality
Good brand image and secondary association with Fevicol
Safe for Kids.
Although a small brand , Fevistik is an example of customer centric innovation. This brand has changed the dynamics of this product category and changed the way customers use this product. Fevistik has removed many issues that customers faced when using glue. Customers used to find their papers becoming messy when using liquid glue, the hands used to get dirty and most often the applicator fixed on the cap of the glue bottle used to fall inside the bottle . Now at one stroke, Fevistik made things easier for the consumer. The storage of this product also became easier. And I think even the shelf life became more with this product form. One innovation which I would like to see in Fevistik is Scented Stick. Still in India, the glues are not scented ( Although we seldom smell the glue . I still remember the Pritt was a scented one and was a surprise feature for a glue.
Another interesting fact I noticed on the Fevistik is that it is not manufactured in India . The pack which I have in my office right now is imported from Korea. That makes this small brand a global one....
It is not that Fevistik is riding on top of the world. Competition is intense with all major stationary marketers have their own brand in this category . An for a product like this, I feel that customers are not brand loyal . If Fevistik is not available, customers will chose either Camlin or any other familiar brand. Hence keeping a strong distribution and a healthy inventory at the retailer end is crucial for this brand.

Marketing Funda : Brand Rituals

A Ritual is defined as the combination of rites and rite is defined as a ceremonial act. According to BBDO rituals are defined series of actions that move people emotionally from one place to another.Rituals are sequences that are developed over time. Rituals are usually used in religion. We perform many religious rituals and some of these becomes an integral part of our life.

Brand ritual is the performance of an act by the consumers as defined by the brand ( Owners). These days brand rituals are a common strategy adopted by marketers. Some rituals become a part of our behavior over time.
A classic case of such a ritual is the checking of breath . The Ha Ha which we do with our hand was taught by Close- Up. The ritual in breaking the Kit Kat wafers is another successful brand ritual.
A global brand known for the ritual is that of Corona beer, the beer is to be taken through a lime kept at the neck of the bottle. Another famous one is the James Bond induced ritual for Martini " Shaken not Stirred" .
Not all brand rituals are successful. Munch is trying to recreate the success of Kit Kat with no success. Horlicks is also trying out a similar Hip rotating ritual.The latest Pepsi My Can also features a special way of holding the can which can be termed as a ritual.
Rituals are used as a brand element because of its stickiness effect. A popular brand ritual can make the customer remember the brand and stick to it. The ritual also involves the customer with the brand. It also creates a pattern in the consumer's mind which can trigger loyalty.

Another important advantage of brand rituals is that it acts as a differentiator. When product features become standardized, marketers look for non feature differentiation. Brand rituals often differentiates the products from the rest.

Marketers has to be careful while creating brand rituals. Some important guidelines for an effective brand ritual are given below:
Brand rituals should be

Simple : Complex rituals are failure for sure. Consumers should be able to do the ritual easily.
Relevant : Although this is not a rule, rituals will work better if its relevant to the brand.
Fun : Customers should enjoy performing the ritual.
Consistent : An important factor in the success of a ritual. Once the ritual is finalized, the marketer must ensure that there is consistency in promotion of the ritual.
Meaningful : The customers are not going to own a ritual unless it makes some sense for the customers.
If carefully created , brand rituals can be a powerful brand element. The ritual can be a double edged sword, if not created properly , the ritual can often diminish the brand's equity too.

Brand Update : Frooti

Frooti has been running a new campaign these days. The new campaign is significant because it reflects the return of the original tagline of Frooti " Mango Frooti , Fresh N Juicy ".

Watch the Tvc here : Frooti
Remember that Frooti had earlier changed the tagline to " Piyo Bindaas " . The new campaign gives the message that India has changed but the favorite fruit juice drink is still Frooti. Frooti has been facing lot of competition these days from brands like Maaza. With global beverages majors turning their attention to Non cola drinks, Frooti has the challenge of retaining its current market.

According to a report in Agencyfaqs, the brand is aiming to target the youth ( 15-24) which is considered one of the most toughest class of customers in India. The new campaign is the beginning of an image makeover of this heritage brand. Frooti has a strong customer base among kids. But with the TG growing up, the brand has the tough task of being relevant. The brand has also launched a below the line promotional series " Thank you Mango Lovers" .The campaign aims to express the brand's gratitude to both the trade and consumers for its support over these years.

I like the fact that Frooti has realized the need for a change and its a difficult task that it has undertook. I also like that Fresh N Juicy tagline is back. Somethings never change.......

Related Brand

Frooti


Source : agencyfaqs

Celebrations : Riste Pakne Do

Brand : Celebrations
Company : Cadbury's
Agency :Contract Advertising

Brand Count : 273

Celebrations is a unique brand. Actually Celebrations is a collection of brands which makes it more special. Celebrations is the gift packet from Cadbury's having an assortment of its chocolate brands like Dairy Milk, 5 Star, etc. In a lighter vein,using a brand Cadbury's is trying to sell a collection of its brands.

Celebrations is unique because its the first time that a organized confectionery brand is trying to cater the festive gifting segment on a mass market scale. Please note that Amul has built its chocolate brand using the positioning " A gift for someone you love " . In the case of Celebrations, the segment is different.

Celebrations was launched in 1990. During these 17 Years, Celebrations was focusing on Occasions like Raksha Bandhan, Diwali etc. The brand was trying to capture a slice of the market which was dominated by traditional Mithai and dry fruits.
This year, Celebrations is trying out a new strategy. From occasion focus , the brand is trying to look at segments outside the festive seasons. The reason is that Occasions limit the usage of the brand. People never look at the brand during non-festive seasons. Hence the brand loses relevance during non festive seasons. One option for the brand is to increase the occasions of usage of the brand ( example of Archies Cards popularizing various occasions of giving Cards can be noted in this scenario).
Here in the case of Celebrations, the brand moved out of festive based gifting to Social Gifting. That is a complete repositioning that the brand has embarked upon.
The new exercise is based on certain consumer insight. The company research has shown that usually gifts are hurriedly pulled out , dusted and rewrapped. That is the reason why we get so many Glass sets, clocks, casseroles. Most of the gifts are insincere. There can be many reasons for this - lack of time, lack of choices, forgetfulness etc.
Thus from this insight, came the big idea : why not position Celebrations as an effective Any Time Gifting Option. A gift which is sincere and easy to select.
The brand is now running a heavy duty promotion for the brand in the visual media.

Watch the TVC here : Celebrations
The ad is well made and the concept is simple : An insincere gift going full circle and coming back to the people who gifted it.The ad uses the song from the film Tohfa to great advantage. The brand is trying to tell the customer to chose Celebrations because it is a sincere gift. Ultimately the brand is positioned itself as one that facilitates strong relationships.

So a big idea backed by good advertising. Will it work ?
There are danger zones. The brand is trying to alter the social gifting behavior of the Indian customer which is not easy. Giving flowers and gifts are the accepted norm but will the Indian consumer accept Sweets as a Social Gift is something to watch out for.

For sweets / chocolates as gifts, there are premium foreign brands like Ferrero Rocher, Hershey's and Lindt already available in the market. Cadbury's is never considered as an "Aspirational " brand because it is affordable . And consumers are going to think " What will he think when he finds out that the gift is Chocolates ? "
Guess who wins the race ?

Clock or Celebrations ?
Tea set or Celebrations ?
Curios or Celebrations ?

Although I am skeptical about the success of this initiative, Celebrations is definitely a relief for me as a consumer, now there is an easy choice. This gift is useful when visiting a a friend who has kids. For giving it to adults ...... I need some more convincing.

Nestle Munch : Can't Stop Munching

Brand : Munch
Company : Nestle
Agency : JWT

Brand Count : 272

Munch is the second largest brand in the chocolate based confectionery segment in India. It is also the largest selling SKU in the industry. Munch was launched in 1999 by Nestle to counter the brand Picnic from Cadbury. But now Munch survived and Picnic is dead.

Munch is positioned as a tasty brand. The brand is a result of the intense war between Kitkat and Perk. When Kitkat was launched, Cadbury launched Perk to flank its flagship brand Dairy Milk. The war between Kit Kat and Perk resulted in a stalemate and the category itself became stagnant. Then Munch was launched by Nestle as a price warrior. At Rs 5, the brand became a blockbuster success cannibalizing Kit Kat and forcing Perk to launch a low priced variant.

Munch is an any time consumption product. The product is a wafer layer covered with delicious chocolayer. The brand is positioned based on its taste. Munch uses the tagline " Can't Stop Munching" to promote its taste as the USP.
In 2004, the brand roped in the Bollywood actress Rani Mukharjee as the brand ambassador. The brand is promoted heavily across the visual media.

Watch the TVC here : Munch

Personally I never liked any of the commercials of Munch. All though Rani Mukharjee is perceived to be smart and full of energy, I always felt a touch of artificiality in the ads. ( compared with Perk and Priety Zinta) . And I never believe that the brand succeeded because of the commercials. The prime factor behind the brand's success was the price factor. Rs 5 always enthused the customers to make that impulse purchase. The quantity was just right for the price and parents will have a feeling that kids are not eating too much chocolate.
Munch is brand which has been innovating to keep the excitement going. Munch earlier had come out with a Coconut variant . Another major innovative variant was the Munch Pop Chocs. Pop Chocs are chocolaty nibbles in the form of wafer cubes. This variant is also promoted by Rani Mukharjee.
There is another interesting fact about Munch . Like Kit Kat, Munch is also trying to create a Brand Ritual. The ad asks the customers to Take a Munch Pop Chocs, Twist it and Pop it into the mouth. I feel that this attempt of creating a Ritual is not going to meet with the success that Kit Kat had.
Although I have serious reservations about the campaigns, the market has given a thumbs up to the brand. The company has also invested heavily into the brand which has reaped rich rewards.

Coca Cola India : Little Drops of Joy

Corporate Brand : Coca Cola India
Agency : McCann Erickson


Brand Analysis Count : 271

Coca Cola India for the first time has came out with corporate campaign in India targeting its stakeholders. The multimedia campaign " Little Drops of Joy " is aimed at raising the corporate brand image of the company which took a heavy beating with a number of controversies it faced in different domains.

The new campaign is a part of a complete restructuring exercise in the Indian arm of this global change. Coca Cola recently announced its new corporate strategy called the " 5 Pillar " strategy. The company has identified the 5 pillars as

People
Planet
Portfolio
Partners &
Performance.

The Little Drops of Joy is a part of the communication strategy aimed at projecting the company as a responsible Corporate citizen whose main aim is to bring JOY into people's life. The main idea of this campaign is to lift the corporate brand from a single brand focus to a multi brand company ( a portfolio of brands). Little drops of joy campaign also aims at a image make over. The company plays down its size ( multinational ) and becomes more humble and approachable. The concept is communicated through the manifesto which now becomes the guidelines for future company operations. The manifesto is given below

A mighty ocean we’re not.
But we are the little drops that make one.
Because small things go a long way. At Coca-Cola India, we believe that there’s more to a little sip. It’s the moment of truth. A second of satisfaction. An instant of happiness. A bubble of hope. Because we don’t quench your thirst. We recharge your soul. For one moment. One drop at a time.

The new direction reminds me of the former Chairman of Coca Cola , Robert Goizueta who asked the company managers to capture the Share of Fluids taken by a customer rather than bothering about the competition from Pepsi.Likewise Coca Cola is trying to capture those little moments of joy.

Watch the TV Commercials here : Coca Cola Corporate

I cannot say that this commercial has a Big Idea. The idea is a copy of Mastercard 's Priceless campaign . The execution of the commercial is OK but for me its too much of Hindi (Havn't seen an English/Malayalam version.
The new campaign makes lot of sense for Coke since it has faced issues of pesticides , groundwater exploitation controversy at Plachimada in Kerala which hurt this brand more than the rival Pepsi.
Through this campaign , the company aims to gel with the Indian consumer as its own rather than a western one. Its sad since Coke has been more local in advertising than Pepsi but had to bear the brunt more than Pepsi in these controversies.

But will these campaigns help the makeover, I guess not. It will be actions that will speak louder than ADS in the case of Corporate Brand Image. Trusted corporate brands like TATA , Infosys and the likes has built its reputation through its actions rather than ads. Coca Cola globally is respected as a highly ethical corporate citizen. Its sad that in India, the company had to face unexpected setbacks from some of the stakeholders. The company has now identified its mistakes and these campaigns ( I hope ) are just a signal of the beginning of a new era for Coca Cola India.

Source: agencyfaqs.cocacola website

Sony Vaio : All Eyes on You

Brand : Sony Vaio
Company : Sony
Agency : JWT

Brand Analysis Count : 270

Sony Vaio is making lot of noises in the media with its latest repositioning campaign. Vaio is Sony's subbrand in the Laptop segment . Viao was created in 1996 and is a major player in the Notebook/Laptop market across the world. The brand came to India only in 2004. The delay is owning to the restriction in using Wi-Fi 802.11g by the government till 2004.

Vaio is the acronym of Video Audio Integrated Option which denotes the brand's positioning as a product that performs on both video and audio front. Like any other product from Sony, Vaio is also positioned ( and priced ) as a premium brand. Vaio launched its first series of Notebooks with a price ranging from Rs 80,000 - Rs 1,25,000 making it one of the costliest laptops available in India.
Sony has a market share of around 5.4 % of the Indian Laptop market which is estimated to touch a volume of 1.6 million units this year. It is this phenomenal growth of around 40 % that forms the basis of the latest launch of Sony Vaio CR range.
The Indian laptop market is dominated by HP ( 40 %) followed by Lenovo ( 17 %) and Toshiba. There is lot of activity in the notebook segment because of the lowering of the price barrier. Earlier the price of a typical laptop was costing upwards of Rs 45000. Now the entry level laptop price is anywhere between Rs 22,000 - 26,000. This has fueled the growth of this segment. The lowering of prices has attracted a whole set of new customers into this segment. Students , executives and businessmen began looking at laptops as a productivity enhancement tool. Companies began giving laptops to executives to keep them working when mobile. These happened without seriously hurting the sale of Desktops.
The interest of marketers in this segment is evident when we look at the promotions of leading brands in this segment . Most of them has signed up celebrities to endorse their brands. Acer has Hrithik Roshan, Compaq has Shah Rukh, Lenovo has Saif Ali Khan to promote the brand.

Sony Vaio has always tried to promote itself as an aspirational brand and resisted the temptation to get into the volume game. But here in this scenario , Vaio succumbed to the temptation. With technology no longer a major differentiator, Vaio understood that unless the brand repositions itself , it may be ousted by the feature rich rivals.
Viao CR was Sony's take on the new segment. Vaio targets the hip hop Indian youth aged 18-26 with the variant CR. The brand is now positioned as a fashion accessory rather than a learning/working tool. The new variant comes with attractive color options :
Blazing Red
Indigo Blue
Pure White
Beauty Pink and
Aroma Black. The new variant has some attractive features like Luminous Trim that reflects light which gives the laptop a shining look. Lustrous coating, custom Keyboard, and a personalized illumination LCD. The brand is now repositioned to reflect a playful spirit and a zest for life.
The brand now aims to catch the imagination of the youth market who looks beyond the speed and memory into design and aesthetics. At Rs 55000, Vaio tries to integrate aesthetics, brand image and technology to get into the minds of the young customer.


The brand is now running a high profile TV campaign now.

Watch the TVC here : VAIO

Viao now has the tagline " All Eyes on You" clearly spelling out its positioning based on the design or aesthetics. That is a clear shift from the rest of the brands in this segment who concentrates more on technical specs. So Vaio campaign breaks the clutter effectively.
Having said that the new campaign is definitely nice to watch but the positioning is nothing new. "All eyes on you " is used by many brands in various categories. There is no big idea in it. But the execution makes this old formula look pretty. To be more specific, I watch the ad to hear the music. Even the visualization is not something great compared to the blockbuster Bravio campaigns. Some sites say that the song " Look at me know " is sung by Anushka of the VIVA girls - V-channel fame ( to be verified) . Anyway the song make the ad sticky.

Aesthetics and design and obviously the more attractive price tag has helped Vaio a headstart in the new repositioning. But these factors are not sustainable over time. Soon the competitor will follow with vibrant colors and options. But Sony has the legendary brand equity that may help Vaio to take on the challenge. The war for Young Minds is definitely hotting up.
As of now Vaio can confidently say " Look at me now "

Bubbaloo : Funfilled Center

Brand : Bubbaloo
Company Adams ( Cadbury's)


Brand Analysis Count : 269

This brand is Cadbury's latest foray into the bubblegum market.Bubbaloo is the latest entrant in the Rs 180 crore bubblegum market. Bubbaloo is a global brand which came into existence in 1985. The original owner was Adams which later became the subsidiary of Cadbury's.Bubbaloo is now sold in 25 countries and is a global major in the bubblegum market.

Bubbaloo is a soft bubblegum with a liquid filled center. The brand is similar to the Center Fresh in the form . The brand is positioned as a bubblegum with FUN FILLED CENTER. The brand is targeting kids unlike Center Fresh which is more of a youth oriented brand. In the market, Bubbaloo is competing with Boomer and Babool which targets the same segment.
Like Boomer , Bubbaloo also has a mascot . The mascot is named Bubba : the cat. Bubba is a modern friendly stylish cat and the first commercial is already on air.

According to the company Bubbaloo is trying to differentiate itself by the product qualities. The brand is much softer and as its competitors , Bubbaloo make big bubble. Infact the brand is famous for the largest bubblegum bubble ever blown ( 58.4 cm). Bubbaloo comes in two flavors : strawberry and mixed fruit. Although the differentiation of being Liquid Filled is not a USP or a serious differentiator, in the confectionery market , it is the noise and the offers that matters. The brand is priced at Rs 1 and the company expects a market share of 10 -15 % in the near term.

The brand is in a market dominated by two major brands. Boomer and Babool together commands 87 % of the market. Again the market is flooded with consumer promotions ( free gifts and collectibles ) and establishing itself will be a challenging task.
But the silver lining is that Indian Bubblegum market is growing at 20 % which makes it attractive for new players. And since there are only two players, Cadbury's also thinks that there is a room for a third brand.
There is another interesting feature to this brand. Although Bubbaloo is from Cadbury's and Cadbury have a brand equity which is unmatched in the confectionery space, Bubbaloo does not associate itself with the parent brand. The reason is obvious. In theory we call it the Secondary Association. Having a secondary association with Cadbury's will have a negative effect on both Bubbaloo and Cadbury's because Cadbury is strongly associated with Chocolate. And a bubblegum never fits into this association. Hence the brand takes the parentage of Adams .
Bubbaloo has all the necessary brand elements to make it big. A mascot, globally successful product, lots of money to spent on advertising and the excellent distribution strength. Kid's Channels will see lot of airtime spent on the fight between the THREE B's

Onida Candy : RIP (1999 - 2002)

Brand : Candy
Company : Onida

Brand Count : 268

Candy is a sad brand story. This unique brand is a classic case of entire marketing mix gone awfully wrong. A good idea killed by poor marketing strategy. Or is it a failure because the brand was ahead of its times ?

Candy is the 14 inch Color TV launched in 1999 with much hype. In the early 90's the Indian brands were ruling the roast with no serious external competition. Then came the rush of Global brands to the Indian market. The market began to get crowded and technology no longer became the key differentiator. Candy was a serious effort from Onida to invent a new segment in the crowded undifferentiated TV market.
Candy was truly a Color TV, in the market where all TVs were either black or grey, Candy came with four color variants. The concept was good. Have a TV which is colorful and targeting young customers.
Candy was conceptualised based on certain customer insights. The young customers would like to hear loud which often created irritation with the grown ups. Hence why not have a TV which has a wireless headsets which would ensure privacy to the audience. The managers thought that the attractive colors on the cabinet and the cordless headset will act as a differentiator . Candy came in four colors : Berry Blue , Mint Green , Lemon Yellow and Cherry Red.

I feel that the brand managers was too ambitious about Candy. The brand was priced well above the existing 14 inch televisions. Candy was launched at a 40 % premium over the other brands. Candy thought that customers will be willing to pay a premium for the differentiators that Candy offered.
But the brand failed. Infact during 1999- 2001, the brand was selling like hot cakes but later the sales slipped. Ultimately Candy was no longer there in the market. What went wrong?
As mentioned above, Price was obviously the villain. The small TV market was the most price sensitive one and customers was not willing to pay 40 % premium for color alone. The brand failed to convince the TG on the value proposition of the brand.
There was segmentation issue also playing spoil sport. Candy was not focused on the TG because some where the brand wanted to attract the replacement market ( New TV for Old) rather than positioning itself as a second TV. This put additional volume pressure on the brand which was at best a Niche brand.

Because of the blurred segmentation, positioning also suffered. Instead of positioning as a youthful vibrant brand aimed at the youth, Candy was struggling to find the right positioning. It was trying to compete with the large TVs instead of creating a new segment. More over reports suggest that the four colors were not enough to create a vibrant brand. ( compare this to the 99 colors of Scooty) . Some customers felt that the colors are too dull to be paid a premium.
In 2001, Candy came out with a variant Candy Duet which had two colors. The brand made a big mistake by introducing a 20 inch variant further diluting the brand.

Candy when it was launched was touted as the APPLE ( brand) of Televisions. It was expected to do what Apple did to the Computer industry . The brand was to take aesthetics as the main attribute and revolutionize the market. But it neither had the aesthetics of Apple nor had the staying power. Candy is a case of poor marketing execution of a good product concept. An idea that could have carved a place in the market on its own. Onida had big plans for the brand . It planned to take Candy to the level of a multimedia brand but could not sustain the initial success. It failed to understand the value proposition of its consumers nor was it able to create a meaningful and sustainable differentiation . Some where in 2002-2003, the brand was quietly laid to rest.

Source : magindia.icfai case,businessline

Brand Update : Scooty Pep

Scooty has come out with a remarkable campaign - 99 color campaign. The brand now is available in an unbelievable 99 shades. I think it is the first time in the world that an automobile is available in 99 shades.

In marketing classes we use a quote from Henry Ford about the Model T car which was available only in black. " You can have any color as long as its black" ( although there is no proof that he said this).
Marketing has come a long way.....

TVS is now running a series of campaigns featuring the brand ambassador Trisha highlighting this feature.

Watch the TVC here : TVS Scooty

The move is unique and high risk. Scooty off late has been facing tough competition from Pleasure , Active and Krystal. Although the market share of Scooty has not been affected, the brand faces issue of differentiation. The competitors are feature rich and hence differentiation based on features no longer remains. All these brands are heavily promoted in the media. Hence to sustain the leadership, Scooty has to find a unique and serious differentiation.
Color never has been considered a differentiator in the Indian market. Marketers were skeptic about using colors as a differentiators because it is costly to manufacture products in various colors and customers may not be willing to pay a premium for the colors. But those thoughts were applicable in the past. Now consumer research shows that Colors has become an important attribute in the purchase of durables. One reason is that Features now no longer has the exclusivity. Another factor is the need for certain segments of the customers to express their individuality through colors. The affluent Indian middle class are also looking for aesthetics along with features. Hence while choosing a refrigerator, one may buy one which matches the color of the wall.
Scooty's new initiative is based on the consumer insight that customers are willing to pay a premium for unconventional colors. And individuals wish to express their attitudes through the colors. The popularity of Yellow Zen and the success of Godrej's EON range of refrigerators reinforces this insight.
And as the marketing theory suggests, when you have to promote a differentiation, do it in style. Differentiation should be important, distinctive,superior,preemptive, affordable and profitable. And 99 colors definitely makes a difference and significant too. But there are concerns. Concerns regarding the economies of scale . I still wonder how TVS managed to pull it through their production process. Managing the inventory will be a nightmare for TVS managers. According to reports, signs are encouraging. one out of four customers selects an unconventional color. Scooty charges a premium of around Rs 1000 for these colorful variants.

If I go by the theory, Scooty will be the brand which have the largest number of product line extensions. Cool....

Related Brand
TVS Scooty

Brand Update : Bingo

According to today's Business Standard, Bingo has eaten into the market share of Lays. Six months into the launch, ITC has really broke into the stronghold of Lays. The report cite the clever marketing strategy and the localisation of flavors as the main factors that aided the success of Bingo.
Although it is too early to praise Bingo or ITC on their success, I feel that getting the brand to a market share of 16 % is something commendable. Bingo now aims for 25 % of the Rs 2000 crore branded snack market. The share of Lays have reduced from 65% to 45%.


The brand had made a base for itself. There are various factors that aided the success of Bingo.

High Decibel Advertising : Although I have reservations about the quality of ads, Bingo was able to capture the Share of Noise through its heavy spend. Helping that was the latest move of Lays to change the famous tagline to " Har Program ka Main Food"

Novelty Factor : The snack market is driven by impulse purchases and Bingo had the advantage of the ITC parentage that encouraged consumers to try out the product without much inhibition.

Regional Flavors : This is where Bingo beat Lays in their own game. Lays was the first to localise flavors but Bingo specialized on local flavors and the key differentiator was the Localized flavors.

Distribution strength : If you ask me which is the most critical success factor of Bingo, I would put the distribution strength as the numero uno. Go to any supermarket or kirana store, Bingo is highly visible. In India there is no company that can match the distribution strength of ITC and this has helped this new launch very much interms of Shelf Space and retailer support.

Having said that Lays cannot be written off. Whenever a new brand comes, the larger brands lose market share . Like wise the high profile launch of Bingo has eroded the market share of Lays but things can change very fast. Lays have already scaled up their marketing initiatives and new flavors are on the anvil. The brand also have came out with pack costing only Rs 3 ( sachetisation) to induce non users to try out the brand.

The war has started and for marketers and customers, its going to be a treat.

Related Brand
Bingo
Lays

Grasim Suitings : For The Self Made

Brand : Grasim
Company : Aditya Birla Group
Agency : O& M

Brand count : 267

Grasim is a major brand in the Rs 2500 crore Ready to Stitch market. The brand which had its existence since 1957 .Grasim is a major player in the Rs 2500 crore Ready to Stitch textile segment. The brand lags behind the market leader Raymond's which holds a market share of about 25- 30 %.
Grasim comes from a company that is one of India's largest manufacturers of cement and VSF.

Grasim is now on its path of repositioning. The brand was earlier positioned as a Modern Fashion Brand. The positioning was reinforced by a series of new fibre launches . The collections like Aqua Soft, Ice Touch etc kept the brand in the limelight. The brand used the tagline " Power of Fashion" to convey the positioning.
Now the brand has changed its positioning. Grasim has roped in the Bollywood Super hero Akshay Kumar as the brand ambassador. The tagline has been changed to " For the Self Made". The TVC featuring the actor is now on air.
The repositioning is very significant for the brand because of the nature of competition that it faces. The competition is not only from the textile brands but also from the Readymades. Every day we have new brands cropping up. In the brand competition , brands like Mayur , Reid and Taylor, Raymond's have stepped up their campaigns. Grasim wanted itself to be relevant and hence this attempt.
The brand now has changed its personality from a Fashionable brand to an Ambitious Brand. According to a report in Agencyfaqs, the brand has broadened its TG to include the rural and small town markets where the Ready To Stitch wears are still popular. The new TG is 35 + male from smaller towns who are informed, fashion conscious and ambitious.
In that way the choice of the brand ambassador is apt. Akshay is known for his humble beginnings and his struggle in life as a cook, a martial arts trainer and then to stardom. Hence the brand ambassador and the new positioning has many things to share. The new TVC also tries to relate the life of the actor and the brand. Impressive thought.

The brand has now adopted the mainstay marketing philosophy of most of the readymade brands now existing in the market. Get a star to endorse it. In that way Grasim has forced itself to move to the popular road ( easy one ) . The brand is expected to spend around 7- 8 crore on this exercise. Remember that Grasim has become popular on the strength of the innovations in fabric rather than emphasis on promotions.
Grasim was perceived to be an upmarket elite brand. The brand was also sold at a premium. Infact this is a brand that has used EVENTS to promote itself as an upmarket fashionable brand. Grasim was the brand that came out with the first Mr India contest which is running in its 12th Year. When it was launched, the contest evoked lot of PR and media attention which inturn benefited the brand.

But the managers at Grasim wanted the brand to look at the masses. From the elite premium club, the brand wanted itself to be more affordable. The logic behind the current repositioning is to make the brand a Masstige brand. Hence the brand chose to go in for a undifferentiated celebrity approach. By doing so, Grasim is putting its entire brand equity at stake and that too on a celebrity. Grasim could have done so with out a celebrity. Now look at the plight of Mayur suitings which took Salman as its brand ambassador. Now Salman is in Jail and can the brand bank upon Salman?
I am not jumping into conclusion that the new positioning of Grasim is not good. I feel that it lacks the depth and is too much depending on the endorsers rather than the brand itself. After the contract with Akshay ends, what will the brand do next ? Can it survive with a model? NO !
It will have to find another celebrity who was self made . The brand has put itself into a vicious circle and it may have to depend on one celebrity or another. Personally I feel that a brand should stand for itself not on any real person ( celebrity) .
I think that the brand had made an error in believing that the guys in semi urban and rural markets are only influenced by celebrities . I am sure that they are pretty confused by the plethora of celebrity endorsements and may be looking for a change. Those fashion conscious customers of Grasim will be wondering what happened to this fashionable brand suddenly changing its personality.

Akshay is definitely a right celebrity to endorse the brand with the new positioning. But whether the celebrity endorsement strategy is right for the brand, only time will tell.

source : agencyfaqs

Gold Winner : G for H

Brand : Gold Winner
Company : Kaleesuwari Refinery Ltd
Agency : Crayon's Advertising and Marketing

Brand Analysis Count : 266

Gold Winner is a major player in the branded edible oil market in India. This brand from the Southern India made its debut in 1995. A price warrior during its launch , this brand has transformed itself to a serious brand.
Gold Winner now commands a 20% market share in the whole of India and have a commanding 70% share in Tamil Nadu. The brand has serious plans for itself and has already making its way to the North Indian market.

I have noticed the earlier ads of Gold Winner talking about health and ending with the tagline : Gold Winner is Gold- Winner. The ad made no impact on me as a marketer except an acknowledgment of the huge budget that the brand had. Gold Winner gained its initial market with a price war on the major brands like Sundrop and Sweekar. Gold Winner was retailing on a huge price discount and the heavy media campaign ensured the required volume to sustain the price war.
Then came a surprise. The quality of the campaign changed dramatically with a new Big Idea.

G for H
Gold Winner For Health.

The brand identified its DNA in those simple equation. This discovery changed the whole brand personality. I am not saying that Gold Winner discovered something new. Health was the platform that all edible oil marketers used to promote their brands. Sundrop and Suffola held their markets building on the health platform. But what I liked about Gold Winner was on its execution of the Common Idea.
Watch the Commercial here : Gold Winner Ad
Also the brand used Kids effectively in the ads making the Mothers the Target Segment. While Suffola uses Wife as the TG and the ads are more adult dominated.

With the TamilNadu market in the fold, the brand is making inroads into new market. This Onam, Gold Winner has entered into the Kerala Market. The brand has already started a high profile marketing campaign comparing the Brand with the popular Coconut oil . Kerala is a different market because here coconut oil is used as the cooking medium. Gold Winner is trying to position itself as a healthy alternative to the Coconut Oil.
Gold Winner is an example of how a brand can make a mark on a cluttered market through smart execution of an old idea. The brand is now moving out of its major market to a more competitive National Market. The G for H campaign will get the necessary eyeballs. I am sure that the threat will prompt players like Saffola and Sundrop to take the war to the Gold Winner's territory . It is war time....

Brand Update : Parachute

Parachute is getting bigger and better. This super brand from Marico has moved into the next level. The brand is running a new campaign for its variant Parachute Advansed. The campaign titled Gorgeous Hamesha is one of the best ads I have seen in recent times

Watch the TVC here : Gorgeous Hamesha

The campaign is a classic example of Laddering . Laddering is deepening the meaning of a brand to tap into core brand values or other, more abstract considerations. For effective laddering, the target group should have a clear understanding of how the brand relates to alternatives in the same category ( Kevin Lane Keller).
Here in this case Parachute has established itself as a hair oil brand, the time was ripe to move up from a basic positioning to some thing more deep. The brand is aiming to reach a higher ladder through its variant Advansed.

In the new campaign Gorgeous Hamesha ( translated to Gorgeous Always) , the brand talks about its efficiency in strengthening the roots of the hair so that you look Gorgeous Always. The brand has embarked on a 360 degree campaign with contests, viral campaigns and media promotions.
The brand has taken a lesson from the iconic Mastercard's Priceless campaign discussed elsewhere in this blog. Like the Priceless campaign, Parachute Advansed is also trying to capture those " Special Ordinary Moments " in life where one looked Gorgeous. The brand has roped in Deepika Padukone as the brand ambassador.
What I liked about the campaign is that it captures the very essence of the brand in a simple way. The ad is sticky and the music is impressive.More than that the message is very simple subtle and effective.
I hope that the brand continues to build on this new Gorgeous concept.

Related Brand
Parachute

Crezendo : Passport to Republic of Pleasure

Brand : Crezendo
Company : Hindustan Latex Ltd

Brand Analysis Count : 265

Crezendo was all over the news for all the wrong ( right ? ) reasons. This is the new brand of condoms launched by the public sector Hindustan Latex ltd who also markets the popular brand Moods.
Crezendo is more than just condoms. The pack of Crezendo contains a battery operated ring which also acts as a vibrator enhancing the pleasure during the intercourse. It is this feature that put this brand into controversy.
The brand was launched with much expectations by the company. Crezendo was a result of a market research by HLL on the reasons for the recent decline in the usage and popularity of condoms. The reason was obvious. Condoms were considered to " restricting pleasure " by men . Another alarming finding was that most of the condoms supplied through the Social marketing schemes were wasted because of non usage. The company was hoping to bring back the customers by adding a pleasure enhancer with the condoms.
Crezendo faced controversy in Madhyapradesh ( MP) when on of the ministers pointed out that the Crezendo ring is a Sex Toy rather than a condom and is against Law. Indian law do not permit the sales of Sex toys. The controversy was then taken over by the So called " Moral Police " which forced HLL to think about withdrawing this brand from the market.

There was a mistake on the company's part too which created the controversy. There was a message in the pack that said " the vibrating ring can be used without a condom for self -pleasure ". Since such toys are banned in India, one cannot blame the hypocritic moral police to stir up a controversy.
But that controversy had a big positive for this brand. It got tremendous publicity across media. As we know controversy is the cheapest and most effective marketing tool for any brand. The sale of the brand zoomed to around 50,000 packs within two months with MP contributing more than 15 % of the sale.
Crezendo was positioned as a bold product. The wordings in the pack referred it as a passport to the Republic of Pleasure. The idea was to reposition the category of condoms from Family Planning Tool to Pleasure enhancement tool. But those bold wordings landed it into trouble. The funniest part is that this matter was taken up in the Parliament and even some request have gone to the Prime Minister's office.

The controversy may have put the brand on a backfoot. Since the launch in June, the brand had not endeavored any sort of promotion. My personal feeling is that Crezendo will be successful as a niche brand because of its adventurous feature. The lack of promotion or the over caution can stifle the growth of this brand. HLL was hoping that this brand will act as a catalyst for the future growth of this product category but the controversies played spoilsport. This brand is an example of how environment can act as a major factor in marketing of a product.

Kinder Surprise : A Surprise Inside

Brand : Kinder Surprise
Company : Ferrero International

Brand Analysis Count : 264

Those who have visited supermarkets recently may not have missed a unique bright red and white colored egg shaped confectionery stocked at strategic locations. Its Kinder Surprise eggs for you. Kinder Surprise is a world renowned brand which has iconic status in some important markets in Europe.

I came to know about this brand from the latest book of Philip Kotler titled " Lateral Marketing". This brand is exhaustively quoted in the book. When I first saw this brand in the super market, I checked whether it was serious about India. Later media reports confirmed that the brand have serious plans about Indian market.

Kinder Surprise is an Italian brand launched in 1972 by Ferrero SPA . Kinder Surprise is a hollow milk chocolate in the size of a hen's egg. Inside the chocolate egg, there is a surprise toy for the kid. Usually the toy requires fixing of smaller parts. Kinder Surprise got the name from the combination of two words Kinder ( in German means Children) and Surprise. It is also known as Kinder Eggs.

This brand attracted Kotler's attention because it redefined the confectionery market in Europe. When this brand was launched, the entire snack market was fragmented. Especially in the category of chocolate bars, the brand saturation was also high. The company wanted to launch something different and attractive to both the end user ( Kids) and the influencer/decider/purchaser ( Parents). Thus the idea of Kinder Surprise eggs was born.
The idea was a lateral one . A toy inside a chocolate. That too a series of toys that can be collected by the kids.
Why the brand was popular among both parents and kids was simple. Most of the time when parents bought chocolate for the kids, they are almost always worried about the health factor. Secondly , seldom kids are satisfied with one chocolate. That creates a hell of an issue at home.
Kinder Surprise aimed to erase these two problems. The brand was advertised in the media as a healthy product rich in energy and carbohydrates. The Egg size ensures enough quantity of chocolate for consumption by the kids. The tricky part is that when the kids open the egg, he/she finds the toy and plays with it and the parents are relieved of being asked for more chocolates. That prompted many parents to opt for Kinder Surprise . For the kid the gets a chocolate , a toy and a collection. ( source : Lateral Marketing by Kotler )
Although Kinder Surprise is a rage in Europe but the product is not available in US because the regulations does not allow non nutritive products to be embedded in food products.

Kinder Surprise had a soft launch in India. I doubt whether they still is test marketing the brand in select market.There are no ads but only in-store promotion/ display. The brand is targeting young children and the differentiation is the toys inside the chocolate egg.

The brand was a surprise to me for another reason. The price. Kinder Surprise is priced at around Rs 25-Rs 30 which I consider too premium for a chocolate brand. ( Slow Skimming ? ) Those customers who are not aware of the surprise inside the brand may not opt for it. With out much promotion, customers are also not going to know about it. That makes the new launch a little troublesome for the company. We may see certain price rationalization in days to come.

Although the brand has established its position in global market, it is in for a certain surprise in the Indian market. I feel that the brand has got its initial pricing wrong. Indians are too choosy to spend Rs 30 on a chocolate as small as an egg. Secondly the USP of the brand is the toy inside. But in Indian market, this concept has been hijacked by ITC for its Sunfeast range of biscuits . Although the toy is not embedded in the product, Sunfeast have the toy which it calls FIXOS which is the same kind of toys found inside Kinder Surprise. And the Sunfeast biscuits are priced much below the Kinder Surprise' price. Hence Kinder Surprise may not result in a big surprise.

I am not writing the epitaph of a product that is newly launched but trying to cite the challenges faced by this global brand entering into the highly competitive Indian market. World over Kinder Surprise has succeeded because of its ability to create unique collectible toys . The company is very careful in the design of the toys and there are lot of exciting series like German Series, MPG, Limited edition , hand painted toys etc. In India too, the brand may be trying to replicate the global model.
With this high price and little surprise will Kinder Surprise can make it big in Indian market will be an exciting story to watch.

Source : wikipedia,lateral marketing

LG Asafoetida : Branding a Commodity

Brand : LG Asafoetida
Company : Laljee Godhoo & Co

Brand Analysis Count : 263

Laljee Godhoo (LG) Asafoetida is yet another offbeat heritage brand . You may have never seen an advertisement of LG asafoetida in any of the media. But check out your kitchen, there is a chance that a pack of this brand has been there for a long time.

LG brand is almost 110 years old. The company started its operations in the year 1894. Today this brand of asafoetida commands a market share of over 70% in the Indian market.
Asafoetida is a a resin like gum extracted from the dried stem and roots of a herbaceous perennial plant Ferula Assafoetida found abundant in Iran. Laljee imports the raw latex from Afghanistan and prepares the compounded Asafoetida which is adding spice to the popular dishes across the country. Asafoetida is a popular spice used in many Indian dishes.
For ninety years, LG was selling Asafoetida in the lump form later, the brand began selling the powder form of asafoetida. This is a brand which became a dominant player through word of mouth. Asafoetida was earlier selling as a commodity. LG differentiated by a unique package and the emphasis on quality. More over this was the first brand to bring this product in the powder form which increased the popularity of the brand.
But the brand faces certain issues because of the commodity nature of the business. The major issue that this brand faces is the counterfeit threat. There are innumerable brands which mimic the logo and package of this brand. Since it is a commodity , many a times customers take other brands which looks similar to this brand. The second threat is from the private labels. Now most of the organized retailers have their own Private Label brands of spices. Since LG has not developed any point of differentiation, there is a chance that its share will get hurt by private labels.

For a heritage brand like LG asafoetida, the future offers lot of challenges. The brand has never invested in brand building except for occasional ads cautioning customers about counterfeits. The threat from private labels is real and huge. The brand has no option but to spent more in reinforcing its equity built over these years.

i-pill : Get Back To Life

Brand : i-pill
Company : Cipla

Brand Analysis Count : 262

i-pill is an offbeat brand that has just being launched in Indian market. i-pill is an emergency contraceptive pill which prevents unplanned pregnancy. Although emergency contraceptives pills ( EC Pills) were earlier available in the market, its only in 2005 that Government has allowed the sale of this product over the counter ( OTC). i-pill is special because it is the first brand which has been promoted heavily in media after the government has allowed the OTC sale of this drug.
EC pills were also popular as Morning After Pills because this drug is taken the morning after the " Accident " has occurred. Before 2005, the product was available only with a doctor's prescription.

This product category has lot of social significance in the Indian market. Out of more than 50 million conceptions that happen in India , 30% end up in abortions. There are also reports that suggest that 75% of pregnancies are unplanned ( My Goodness !). And an estimated 20,000 deaths happen because of complication during abortion. Hence EC pills offer a safe and effective second chance for those unprotected events and also a second chance for those contraceptive failures.

In 2005 Government has put this product under the Government Reproductive and Child Health Program. That means , there is going to be a reduction in the price of this drug. According to reports, the product price is expected to come down from Rs 40 to Rs 5. Government will also undertake advisory as well as awareness creating campaigns to promote this product category.

Coming back to the brand i-pill, this brand was existing in the ethical market as Pill 72. The company has relaunched pill 72 as i-pill in the OTC market. Although Government is taking steps to promote the product through campaigns, Cipla is not aiming the social class that government is aiming at.

i-pill is targeting the urban class SEC A & B. The campaign is already aired in the media.
Watch the TVC from the brand website : i-pill
Although it took a little time for me to understand the ad when I saw it the first time, I feel that its a cool ad that captures the essence of the brand. The brand uses the tagline " Get Back to Life" .

The tagline indicates the core idea of the brand which is explained by an advertorial :

" Take a pill as soon as you know that things have gone wrong . And you can prevent an unplanned pregnancy . That's it. And do be little careful the next time. Now there goes the alarm.Switch it off and begin a new day "

I think its cool way of communicating a concept that most of the marketers find difficult to express. The brand has got it right in terms of communication. And I like the packaging.
Although worldwide , EC pills has been popular, it also has its share of controversies. Some argue that these pills are abortion pills , encourages unsafe intercourse , immorality and so on and so forth. But Government of India has recognized the importance of this product category.
This category also is relevant in the modern context where the new generation has different ideas about morality . When India is aligning toward the west interms of Culture, such safety valves may prove very valuable.
i-pill is a smart move by Cipla because the brand aims to piggyback the government initiative to promote this category. When the category growth is taken care by the government and NGO's , Cipla can concentrate on skimming the cream of the market through this brand.

Brand Update : Kent RO

Kent RO has landed its brand ambassador in deep trouble. Today Hema Malini who also is a Rajyasabha MP asked a seemingly innocent question in Parliament. " Whether government has any plans to reduce the excise duty of RO purifiers ? " This question has created a controversy which may snow ball into a terrible headache for Hema Malini.

According to the Parliamentary ethics, a member should not raise a debate or an issue which has a conflict of interest ( personal interest). Since Hema Malini is the brand ambassador of Kent which manufactures Reverse Osmosis (RO) based water purifiers, the war cry has already began.

Politics apart, I was aghast when I watched Hema Malini sweating in front of a seemingly soft journalist in Headlines Today. If the interviewer was Karan Thapar, Hema Malini would have got a heart attack. The actress is not a politician for sure and she messed up the entire interview

This brand ambassador was asked the following question.

Journalist : Madam, Can you please explain to us what RO system means ?
Hema Malini : mmmmm........ Helloo
Journalist : Madam, Can you please explain to us what RO system means ?
Hema Malini : I don't know the technical details.
Journalist : Madam , You endorse this brand and can you explain..?
Hema Malini : See the advertisement for more details...

( this is not a verbatim transcript)

The scrolling now says : Hema does not know about Reverse Osmosis.

Well..........

When I write about brands and celebrity endorsements, many readers and students ask for my opinion about the importance of celebrity endorsement in a marketing strategy. This episode highlights one of the pitfalls of celebrity endorsements. These occurrences can be rare. But it can happen.
In this case , Reverse Osmosis is the differentiation that Kent tries to project with the brand ambassador and now in a high profile controversy, the brand ambassador admits that she knows little about what she says ( along with her daughters) in the advertisement .

Embarrassing for the brand and for the brand ambassador.

Will it create any problems for the brand?
Only for the short term . Because customers are wise enough to understand that a brand ambassador does not know any thing about the product which he/she endorses. This episode is just another proof.

Will this create problem for Hema Malini ?
I think so. She may have a lot of explanations to do before the ethics committee.

This celebrity goof up is just a warning signal for all marketers. Make sure that your brand ambassador knows a little bit about your product. Atleast the Meaning and Spelling......

Related Brand
Kent RO

Source : Headlines Today