Thursday, May 31, 2007

Marketing Funda : India's Most Trusted Brands 2007


Economic Times has published Brand Equity's Most Trusted Brands. Colgate for the fourth year in a row topped the list. The first ten positions in the list looks like this

1.Colgate
2.Vicks
3.Lux
4.Nokia
5.Britannia
6.Dettol
7.Lifebuoy
8.Pepsodent
9.Pond's
10.Tata Tea

The top ten service brands are
1.LIC
2.Airtel
3.State Bank of India
4.Reliance India Mobile
5.BSNL
6.Tata Indicom
7.Indian oil
8.ICICI Bank
9.Bank of India
10.Reliance Petroleum

Colgate has every qualification to be in the number one league because of its ability to understand Indian consumer and innovate interms of the product and marketing mix. The brands that feature in teh list is a testimony of successful marketing.
Cheers

Tuesday, May 29, 2007

Thirty Plus : Needing Energy

Brand : Thirty Plus
Company: Ajanta Pharma

Brand Count: 236

Thirty Plus is an interesting brand because of the brand name and marketing. The brand comes under the energizer category but perceived as an Aphrodisiac. This herbal capsule was launched in 1990 by a small time pharma manufacturer Ajanta Pharmaceuticals. This single product catapulted the company into the big league.

Indian Aphrodisiac market is huge valued around Rs 5 - 8 billion. The market is fragmented with majority of market dominated by local brands and unbranded remedies. The major branded players being Thirty Plus and Revital from Ranbaxy.

Although the website says that Thirty Plus is an energizer + Aphrodisiac, when the brand was launched , it was positioned as an energising capsule for Thirty Plus Males. The brand used Jitendra as its brand ambassador during the nineties. The ads were an instant hit and so was the product. The brand is now sold through the Over The Counter ( OTC) route.
But after the initial launch hype , the brand did not invest in itself. I don't remember any ads of this brand in the past 10 years or so. But because the product is an Aphrodisiac, the users may search and find it out.
The brands in categories of OTC or herbal drugs face serious regulatory issues regarding the brand promotion. The marketing of such products are regulated by Magic Remedies Act and any serious violation can take the brand to the court. So most of the manufacturers of such drugs are careful of not over exposing themselves.

There is another interesting issue that this brand faced.It is regarding the brand name. As the name indicates, the brand is meant for those who are Thirty Plus. When it was launched, the age Thirty was considered to be middle age where you become psychologically conscious about your decreasing vitality. Hence the brand name correctly conveyed the brand 's TG and its use.

But the brand now faces the issue where thirty is not now considered as a middle age ( not because I am past thirty). Most of the professionals start their family life in their late twenties and early thirties. The average age of Indians also has increased and now may be even Forty is considered to be a middle age. Hence a brand with a name Thirty Plus appeal to the new TG of 40 + ? It is just a theoretical observation because if the brand does what it promises, then any brand name will do.

Monday, May 28, 2007

Marketing Funda : India's Income Pyramid


India's consumption forecast and the burgeoning Globals and Aspirers are making the marketers drool.

Source: Economic times.

The large upper strata is now encouraging lot of marketers to look at premium products.

Friday, May 25, 2007

Johnnie Walker : Keep Walking

Brand : Johnnie Walker
Company: Diageo
Agency: Leo Burnett

Brand Count : 235

Johnnie Walker is a global icon in the Beverages business. The brand named after the founder Mr John Walker, this heritage brand was born in 1820. An umbrella brand that endorses may of the iconic variants like RedLabel , Black Label etc, this brand is considered to be a brand leader in the worldwide whiskey market.

Johnnie Walker came to India in 2001. Before that the brand and its variant commanded a whopping 65% share in the duty paid channel. India is a huge market for liquor and the estimated market for Indian Made Foreign Liquor is around Rs 34,000 crore.

Deviating slightly from the brand, I thing IMFL or Indian Made Foreign Liquor is one of the classic Oxymoron. I still cannot understand the logic of the IMFL. It is still a living example of the erswhile License Raj.
Johnnie Walker is an interesting brand to me because of the classic campaign " Keep Walking". Keep Walking is the brand's global branding campaign which began in 1999 .The campaign took the brand from a local player to a global icon. The idea is so simple that this could be used in any market and in anyway that the marketer chose to use it. The tagline is one of the most memorable and I rate this as one of the best taglines. The tagline became so hit that in some markets, the line has become a part of the lingua.
The tagline is splashed across the globe in billboards, posters and print ads. The brand and its agency was able to look at the current environments and communicate something similar to TOPICALS pioneered by Amul in India.
One such billboard in Lebanon captured attention in the media across the world. According to reports, the campaign is running in 125 countries. The local managers are given the freedom to adapt the message to suit their own market. For example, recently Keep Walking campaign was run in India taking a cue from the India's World cup debacle.

The brand is being positioned on the concept of Progress. The Striding Man logo was devised to convey the philosophy of the founder's belief that through perseverance, the dreams can be realized. The brand is basing its positioning on the spirit of hardwork and perseverance and will appeal to the customers who adore those values. I think the brand has segmented the market on the basis of values ( broadly speaking).
In India too, the brand is following its international strategy. The interesting feature of this campaign is the use of outdoor media to the maximum. The brand uses minimalistic approach to communicate to the audience. It is said that the " Keep Walking " campaign has helped the brand to increase atleast 60% of the sales. More over in the Indian scenario, Keep Walking Campaign also has helped the brand to touch a new level in surrogate advertising.
Johnnie Walker's Keep Walking campaign is a classic example of the power of Big Idea.

Wednesday, May 23, 2007

Brand Update :Royal Enfield

Royal Enfield this month has launched Machismo LB 500: a regenerated version of Bullet 500. The new launch is interesting to a marketer because it is a part of longterm brand building strategy for this iconic brand.
Machismo is a famous variant of Enfield with a distinct style from the classic Enfield. Machismo is available in the popular 350 cc engine.The new beast is powered with 500cc simply making it the most powerful of the two wheelers running in India( Am not sure about the fate of Kinetic Aquila)
Machismo 500 is a niche with in the niche. As every bikers know it, Enfield is not for an ordinary person. It is for someone who has a biker inside. The brand gives a motorcycling experience rather than a pure transporting vehicle. Within the niche that the brand commands, Machismo 500 aims to create another niche : for pure bikers.
Machismo is not for everyone, like all iconic brands, here exclusivity is the main differentiator. In a market where companies do every possible technique to woo the customers, this brand "selects" the customers. According to the reports, the company screens the customer before allotting the vehicle. This is something that is unbelievable in this era . But creating an iconic status also demands unconventional thinking. The announcement of limiting the allotment is definitely going to excite the biker. With a price of Rs 1.05 lakhs , the bike is above a normal person's reach.The product is having the export quality parts with the quality same as those exported to Enfield's Western markets.

Machismo 500 is a marketing move rather than a new product launch. The new variant is to reinforce the iconic status of the brand as the only available option for Pure Bikers. In marketing theory we use the term Line Featuring : ie using a variant or product to get the consumers to your product mix. Machismo 500 is set to bring lot of bike enthusiasts back to the Enfield's showrooms. The brand feels that the recent high profile launch of Pulsar 200 and the plans of Pulsar to come out with larger bikes can shake the status of Enfield.

Related Brand
Royal Enfield

Tuesday, May 22, 2007

Poppins : Goli Rainbow Wali

Brand : Poppins
Company: Parle

Brand Count:234

Poppins is a heritage brand. Although I am not sure when it was launched, I am pretty sure that this brand is more than 30 years old. Still this brand is existing in the market now in a second life. Poppins comes in the category of hard boiled candy in the Rs 1200 crore confectionery industry.According to businessline, the hardboiled candy market is estimated to be Rs 350 crore and is dominated by Alpenleibe.

Poppins is a unique product because of its product characteristics. For me, the brand evokes a feeling of nostalgia since this was among the most popular brand when I was a kid. Poppins was liked by us because of its taste, color and ofcourse economy. Where else can you get 10 candies in a packet that too in different flavours .
But things changed last decade with the entry of aggressive players and new products. The market witnessed lot of segmentation and new categories and product forms evolved. Poppins at that point of time had lost its way.
Poppins were positioned on the platform of its range of flavors and color. The brand during the early times spent lot of money on brand building. The brand used two characters Ram and Shyam and used cartoon stories to build this brand ( source:vishalpatel.com). Since there was not much competition from organised sector, the brand had a good run.
But during the recent times that is from 2000-2007, the brand kept a very low profile. Although there are reports of a rebranding exercise during 2002, I don't remember any ads on air during this period.
This year however, has seen some action for this brand. TVC's are now on air using the Colors as the main USP. The website and the wrapper shows the tagline "Goli Rainbow Wali" which points towards the rainbow colors of the candies. Although the TVC's looks OK, I don't see any meaningful positioning for the brand except that the ads highlight Rs 2 and also the colors.I think that the brand wants to say to the customers that in this expensive world, you still get a Poppins for Rs 2.
Parle Poppins like Cadbury's Gems is a unique brand because of its product characteristics. Although both of these brands face competition from fake products, there is no serious brand competition for Poppins. But still like all heritage brands, this brand also faces the issue of being relevant. I feel that Poppins is looking at small kids aged 5-10 as its target segment. Because the ads are too kiddish.But I am glad that Poppins is back...

Imagesource:vishalpatel.com

Sunday, May 20, 2007

Brand Update : Mentos

Brand Mentos is getting smarter and smarter. The brand which broke into the confectionery market with its " Dimag ki Batti jala de" campaign has hit the Big Idea jackpot. This year saw a new campaign from Mentos in the same line as its earlier campaigns. The ad features a young man in an auditorium with his squeaky shoes.
Watch the ad here : Mentos
The ad is maintaining its " Makes You smarter" tagline and this has been a hit in the market place.According to agencyfaqs, the ads has helped the brand to increase its marketshare in the soft mint category from 33% in 2005 to 48% in 2007. The company attributes this to the smart advertising. I would attribute this to the excellent quality of the product. The ads are made by Mr Rajesh Krishnan of Footcandles.
Mentos has been using Ordinary Life & Mentos Life and the tagline " Makes You think Smarter" since 2005 . The first in the series was the Classroom ad followed by the " Haircut".
Mentos is a classic example of the power of Big Idea. The "Makes You Smarter" idea can be used by the brand for decades and it gives such a flexible platform for the ad film makers and the creative team to make the consumers laugh.
As a consumer,I would wait for the sugarfree version of Mentos which can take this brand to the next level of leadership.

Related Brand
Mentos

Source:agencyfaqs

Saturday, May 19, 2007

Belmonte: Suits Your Style

Brand: Belmonte
Company: SKumars Nationwide

Brand Count:233


Belmonte is SKumar's new brand in the Rs 80000 crore Apparel industry.Belmonte is launched in the midprice segment where the company believes that there is a gap for a new brand.
The launch of Belmonte is an example of the theory of targeting . SKumar has been a serious player in the textile industry for a long period. The brand Skumar also had a good equity in the market. But with the textile market getting hot with a slew of brand launches, SKumar needed to relook their strategy especially regarding the segments.
Much of the branding action was taking place in the readymade segment . Skumar tried their hand in the readymade segment with their brand Tamarind, but failed miserably. This may have prompted the company to look at different segments in the suitings where the brand has its strength.
The initiative got a boost with successful launch of Reid and Taylor brand in the premium segment. The latest launch of Belmonte is the foray of the company into the highly profitable mid price segment.
Belmonte is targeting the youth ( as usual the executives) and I feel it is a masstige product.The brand is aiming at the Midprice segment. Belmonte is endorsed by Shah Rukh Khan and is being positioned as a " Stylish" brand. The brand takes the tagline " Suits Your Style". The tvs are on air right now.Belmonte offers total wardrobe solutions and that includes readymades also.
Watch the TVC here : BELMONTE ADS

Belmonte has taken up style as its differentiator and Shah Rukh projects himself as the style icon( is he regarded as a style icon?). I don't think that any other brand has taken Style as its positioning platform hence Belmonte stands to gain some advantage. Since SRK is the brand ambassador, there is a chance that consumers will think about this brand as a premium brand and does not check it out. The brand may have to do PR to make sure that Belmonte is not perceived as unaffordable.

While Reid and Taylor takes care of the premium segment, Belmonte takes care of the Midprice segment and the lower segment is targeted by SKumars Brand.Reid and Taylor and now Belmonte will definitely give a boost to Skumars' brand portfolio. The company is trying for new launches at the super premium segment with the launch of international labels. It will be better if the company depends less on brand ambassadors and focus more on the brands like what Raymonds has done. In the long run it will prove beneficial for the brand.

Source: Businessline,fibretofashion,skumarwebsite

Thursday, May 17, 2007

Marketing Funda : Absurdism In Advertising

In an interesting research paper by Leopoldo, John and Gautam at Oklahoma University, Absurd Ads are defined as those which have pictures,words,visuals or sounds which the viewers perceive to be irrational, bizarre,illogical and disordered. Going by that definition, 90% of ads that we see can be classified as absurd ads.The origin of the concept of absurdity has its roots in drama and literature. According to theorists, the use of absurdity in advertising is derived from literature and drama.
There are different type of absurd ads.
a.Surrealism
b.Anthropomorphism
c.Allegory
d.Hyperbole.

Surrealism is associated with distorted images,dream imagery and imaginative worlds ( Sunfeast). While Anthropomorphism is trying to connect /explain a non-human with a human(Chintamoni of Icici?). Allegory is the description of something in the pretext of another( Hutch dog ). Hyperbole is gross exaggeration to make a point(Happydent). ( From the above authors).
What I feel is that Absurdism in Advertising is a continuum. There cannot be an ad that does not have a dash of any of the above four types.Hence we should be placing the ads somewhere in the continuum where one extreme is the absolutely absurd ads like that of Happydent and the other extreme of an ordinary ad with less absurdity like the latest print ads of SBI. So I can put a hypothesis saying that it is a choice of whether the communication should be rational or non-rational. Orbit for example chose an rational one for its main brand and an Absurd ad for its variant Orbit White.
It is interesting to look at the reasons for marketers to go in for absurdism in advertising.Primary reason is that they don't care because all these postmortem and analysis is done by academics. Marketers often create hyperbole or absolutely bizarre ads like Centershock
to
  • Create excitement
  • Aid Brand recall
  • Change the mood of the brand
  • Reposition
  • Entertain the viewers
  • Spent the money they have for advertising ( joking...)
  • Reminder ads
  • When they have nothing rational to say about the brand.
  • When nothing rational works
  • All positioning opportunities are taken by the competitors.
Source: EFFECTS OF ABSURDITY IN ADVERTISING: THE MODERATING ROLE OF PRODUCT CATEGORY ATTITUDE AND THE MEDIATING ROLE OF COGNITIVE RESPONSES by Leopoldo, John and Gautam

Tuesday, May 15, 2007

Brand Update : Tata Indicom

After a series of horrible ads featuring Kajol and Ajay Devgan, Tata Indicom has initiated a new series of ads trying to differentiate the brand from the rest of the service providers. Indicom retains Kajol as its brand ambassador, but has completely taken a new tone in talking to the customer. While Indicom was using Kajol and Ajay Devgan to lure the middle and lower middle segments with its Lifetime prepaid card and following it with cheap handset offer, the latest campaign is aimed at a different TG. The new campaigns are targeting the existing mobile users ( of competitors) and not the first time users which was the TG of the earlier ads.
View the Ad Here: Marriage ad. Love ad, Car Ad
This time the brand is talking to the Rational side of the brain. The new campaign is revolving around 6 key differentiators for the brand:
1.BroadSpan Network for constant signal accessibility across narrow subways,basement,elevators etc.
2.Breathing cell cites for seamless connectivity in trains lifts etc.
3.Echo free filters for clear sounds.
4.High security network for absolute confidentiality.
5.T-sim based service that enable customers to switch mobile handsets to latest ones.
6.Gentle waves for echo friendly system.
The brand communicates that these are the six reasons why one should switch to Tata Indicom.
Here again the brand has shown its ability to innovate. The above features are common features but Indicom has communicated effectively that the brand is good in these features.Atlast some sensible campaigns from Indicom...

Related Brand
Tata Indicom

Image source:agencyfaqs

Monday, May 14, 2007

Kissan : Totally Confused?

Brand : Kissan
Company: HLL
Agency:Lowe

Brand Count:232


Kissan in a way is a totally confused brand. Infact any brand from HLL's stable pass through a stage of utter confusion. The brand came into HLL's fold in 1993 when Brooke Bond India acquired the brand from UB Group.
In the year 2000 the brand was worth Rs 400 crore becoming a market leader in Jams squashes and Ketchup. The brand then went all the way south to become a spectator when its leadership positions was taken by new brands.
The utter confusion regarding the longterm strategy for Kissan brand was visible through the experiments that was conducted on this brand by Hll. HLL always wanted to make it big in the food business. Understandably so , the Indian processed food market is having a staggering size of Rs 2,80,000 crores and the market is highly fragmented. Now wonder an FMCG giant like HLL wants a slice of it.

But with a brand which had a tremendous equity during the late nineties and early 2000, HLL had weird plans. One of the major casualty of MS Banga's Power brand strategy was Kissan. During the early 2000, the brand Kissan was rebranded as Kissan Annapurna. Kissan Annapurna was marketing not jams and squashes by Atta,salt and other staple foods.Later Annapurna and Kissan was splited into two seperate brands , one concentrating on staple foods and other on processed foods. This migration strategy proved to be very costly for both Kissan and Annapurna brand.
Kissan was synonymous with Jams and Squashes during its initial years. Kissan Ketchup was a market leader in ketchup segment but these experiments and myopic strategies pushed the brand behind the focused and aggressive Maggi. While in squashes , the aggressive campaigns of Rasna and other cola marketers made the squash category irrelevant.

So all through the period 2001-2005, Kissan was in a sticky wicket. But now according to reports, the brand mandarins of HLL is now clear about Kissan as a brand for processed food like Jams ,ketchups and like.
That change is visible in the recent campaign of Kissan which takes a unique view of Ketchup. Taking the tagline " Ao banaye pakode bahetar" translated to " Making Pakode taste better". In these series of ads, the brand plays a second fiddle to the main snack. The brand takes the positioning of a "Great Accompaniment " .The same theme is reflected in the latest ad of Maggi featuring Javed Jaffri in a Jail.

Although the brand had problems at the strategic level, Kissan had its own share of innovations. It had a innovative squeezy package for the Ketchup which became very popular. Besides all migrations, its Jams were very popular . Kissan even used Rahul Dravid to endorse the brand.The brand also has came out with Low calorie jam to appeal to the health conscious crowd.

The unwarranted brand extension and migrations had made Kissan's brand equity suffer and that loss is not that easy to cover. Although Maggi had similarly extended itself to be an umbrella brand, the brand had a focus. But unlike Maggi, Kissan extended itself to Rice, Atta and even salt and also messed up by combining its name with Annapurna brand.
Kissan is a classic example of "Messing Up a Successful brand".

Sunday, May 13, 2007

Brand Update : Titan

One of the most important components of a successful marketing strategy is innovation. Innovation can be interms of any of the marketing mix. This quality is clearly reflected in the brand strategy of Titan. This March, Titan has come out with a new collection of watches : Aviator Collection.
Aviator is the collection of watches inspired by the World War II fighter planes. The brand is targeting the upmarket global Indian. The range of watches are designed by the award winning designer Neil Foley . The designer has drew his inspiration from the rugged fighter planes like The Mustang,Spitfire, Hurricane , Messerschmidt ME 109 and the like.
The collection has 20 distinct styles and each watch has a name and a story behind it. The collection is differentiated by the unique sense of style and is following the psychographic segmentation.The price range is between Rs 4000-Rs 7000. The company press release also says that this watch is a celebration of JRD's first aircraft flight in India.

Titan has continuously experimented itself and this has helped the brand to be a superbrand. Aviator series, takes a cue from the Iconic Aviator of Ray-Ban and is trying to recreate the magic of RayBan Aviator. My doubt is whether the WWII series of aircrafts will inspire the new generation consumers?. Ofcourse there is no doubt that airplanes especially fighter aircrafts give a unique feeling to Men. Men always adore these beasts and the more ugly these fighters are, the more we tend to like it. The point is how many of us know the fighter planes of yesteryears?

Titan also has the answer, the answer lies in the unique tie-up with the National Geographic channel and the brand. Titan is sponsoring the Top Gun series of Natgeo which now airs a series on WWII airplanes. Hence the brand gets a boost and also free gyan to the TG about the warplanes. Interestingly Natgeo also has created a commercial for the Aviator Series showing real footages of the fighter planes.
So far so good. But my doubt remains.. But I feel that a watch collection that celebrates a Mustang looks more classy than a watch that celebrates an F16 isn't it?

Related Brand
Titan

Thursday, May 10, 2007

Doy : Clear Skin, Healthy Skin

Brand : Doy
Company: VVF Ltd
Agency:Orchard Advertising

Brand Count:231

Doy is an interesting brand because of two reasons , first is that its an example of a contract manufacturer going in for forward integration ,second it was a brand that tapped a new segment in the highly competitive Rs 5000 crore soap market.

VVF is a company that was established in 1939 metamorphosed into a largest player in the Oleo resins and personal care manufacturer. The portfolio of VVF includes the Who is Who of the personal care industry ranging from J&J to Dettol.
Doy was launched in 1998 as a soap targeted at the segment of kids aged 3-11 years. At that time , there was virtually no competition in the category with only a single brand "Kids" from J&J. Interestingly VVF was manufacturing KIDS for J&J.
VVF launched Doy in 1998. The brand was a premium soap positioned as kid's soap. The brand differentiated beautifully from other soaps using Form as its point of differentiation. In Marketing texts we have learned about differentiating based on Form and Doy is a classic example for that. The brand came in shape and form that catch the attention of Kids. According to the brand website, Doy has Five basic variants
Pink Princess
Green Pixie
Samba Lion
Purple Mermaid
Mambo Elephant. Later the brand included more variants like
Lucky Duck
Bathman
Patch Eye
etc.
The unique shape of this soap made the brand very popular among the kids. Although the market share figures are not available, I feel that the brand had a reasonable run.
The brand's success is very much attributable to the right segmentation. When we look at the soap segment, J&J's soap is primarily targeted at infants and kids aged till 3. After that in most households, the kids use the same soap as the elders .Here is the gap that the brand has identified.
Not only that the brand used its form as a differentiator, it had its positioning based on its product qualities. Doy uses Olive oil as a major ingredient. Olive oil has many properties that suits skin care. Doy is positioned as a soap that makes the skin healthy. The brand has a tagline " Clear Skin, Healthy Skin. Initially the brand was promoted using TVC's

Watch the TVC here: Princess

Then the brand did some unthinkable act. It extended itself to an adult brand with the brand name Doy Care. The company launched Doy Care Creme : a cream based premium soap targeted at young women. The brand was aiming at the premium segment of the soap market. The brand also had a unique shape like the kids variants. Later came another variant aimed at the young girl's segment Doy Care Aloevera.
Watch the TVC here : Aloevera
In my experience as a consumer, the aloevera variant was a horrible soap ( I know its not meant for me...) because of its fragrance or lack of it....
As an academic , I feel that extending a Kids brand into adults was somekind of a suicide mission on the part of the brand manager. It is going to confuse both the consumers: Kids and young girls.
Regarding the parent brand Doy, the company is not at all aggressive in the market. Except for some sporadic ad campaigns, the brand is adopting a laid back attitude. There are news reports of many below the line promotions for this brand, but compared to its peers , the share of voice is very low.
With lot of competitors viewing this segment seriously, Doy better start getting more active. One comforting fact for Doy was that J&J 's venture into the Kid's segment with the brand KIDS was a failure despite its heavy campaigning and the backing of the equity of J&J.Now we can see that Johnson & Johnson is now communicating to the mothers that its baby soap can be used for Kids also. Pears is another strong brand eying this segment. The brand had a reasonable success in the TG also.
I personally feel that Doy failed to take advantage of the opportunity it had to create and own the kid segment. Primarily because of the lack of heavy investment in brand building.

source:agencyfaqs,financialexpress,doycare website

Tuesday, May 08, 2007

MotoRokr: Music Addiction

Brand : MotoRokr
Company: Motorola
Agency: O&M

Brand Count: 230

Indian consumers never had it good before especially in the mobile phone market. From Rs 777 to more than Rs 2 lakh price ponts and from basic phones to most advanced smart phones, Indian mobile phone consumers are being pampered like no other..
Indian mobile phone market is huge worth more than Rs 30,000 crore growing at a pace that makes even the most optimistic analyst speechless.With Reliance Communication launching a Rs 777 handset, the market for cell phones will reach new heights.

Indian mobile handset's market is dominated by Nokia. According to different statistics, the market share of Nokia is around 40- 50 %. The market share has comedown due to heavy competition from the players like Sony and Motorola and host of other players. The huge market and the revenue potential along with the increased competition has forced marketers to go in for hard core segmentation strategies in this market. The market leader Nokia was not really into serious segmentation in early days since the brand had commanding market share. But it was the challenger brands like Sony Ericsson and Motorola which started offering specialized products to specific segments.
I think it was Sony Ericsson which started offering specialised phones and communicating specified brands for specific segments. Although Nokia had such models, its communication was more general. Sony having left out of the mobile race started offering CyberShot Mobile Phones targeting the customers looking for camera phones, In the segment of music phones, it extended its Walkman brand to the mobile phones with the Walkman series.This has forced Nokia to specifically target certain models as music and cameraphones.

Motorola was left behind in the segmentation game. It was busy focusing on the design game with its MotoPebl and MotoRazr. But 2007 saw Motorola coming in to the music phone market with a bang. MotoRokr was the answer to N-Series and Walkman.MotoRokr came into the market with a bang. Not because of the product but because of the communication. Motorola had struck a chord with its brand ambassador Mr Abhishek Bachchan.It is very rare to see a brand striking such a perfect brand Ambassador. The agency was also able to use AbhishekBachchan effectively to promote the brand Motorola.
For MotoRokr, Abhishek was at his best. The ads for MotoRokr was hilarious and striking.

Watch the ads here : MotoRokr

Although the brand Motorokr is not a feature packed smart phone ( competitors has better features) , the brand communication has set its foundation as a music phone. The brand is targeting 18-35 who has a passion for music. According to a report in Agencyfaqs, the big idea is that there is a thin line separating Music Loving and Music Addiction. The brand adopts the line of Music Addiction .
Although the brand launch ad has firmly set a positive launch pad for Motorokr, things are not as rosy as it seems. The brand faces intense competition with Sony Walkman series which has successfully leveraged its iconic Walkman brand equity to its advantage. Recently it had roped in Hrithik Roshan to endorse its range of music phones. The new ad adopts the tagline " The thump is here" to announce the brand war.Nokia will also be looking at this segment seriously because such fragmentation of market will be dangerous for a market leader.
For the customer its is Music Time...
Related Brand
MotoPebl

source :agencyfaqs,technews

Sunday, May 06, 2007

Orbit Chewing Gum : Its Working

Brand : Orbit
Company: Wrigley's
Agency: BBDO

Brand Count:229


Orbit is one of the world's largest selling chewing gum brand.In India, the brand shares the market leadership with Center Fresh brand.Orbit was launched in India in 2004. This was India's first Sugarfree chewing gum and together with Perfetti's Happydent, this brand has rejuvenated the chewing gum segment in India.
Orbit can be termed as a functional chewing gum. The brand when launched differentiated itself from the existing chewing gums with its "sugar free" property. Along with that, the brand had its USP of its ability to reduce the chances of tooth decay by 40%.... surprising isn't it?
According to the brand, its is clinically proven that by chewing orbit for 20 minutes after a meal can reduce the chances of tooth decay by 40%. This is done by stimulating saliva production.The brand is positioned as a functional gum which prevents tooth decay and its sugarfree feature makes it a healthy option.The brand uses rational advertising to promote this brand.

Within a short span of time, Wrigley's Orbit became a success in the market.Buoyed by the success, Orbit extended the brand with Orbit White which is a whitening chewing gum. Orbit white is pitted against Perfetti's Happydent. For Orbit White, the company adopted an entirely new marketing strategy. Unlike Orbit , Orbit White adopted the Absurdism concept in advertising to promote the brand. Absurdism is using bizarre concepts and hyperbole to promote the brand. According to a research conducted at Oklahoma University, Bizarre ads tend to increase the visibility of the brands. Also such messages acts as clutter- breakers in a highly competitive market. Now in Indian market, we can see lot of marketers coming out with bizarre ads like Happydent, Amaron etc.
For Orbit White, the ads use the protogonist Dr Bhatawdekar and the heroine is a cow. The ads are quite funny and outrageous. The brand uses the tagline "Its working". Although I have come across lot of people who dislike this commercials, I personally like it. The latest ad have even a jingle which says " Yellow Yellow Dirty Fellow, White White Orbit White". And one ad have Dr Bhatawdekar insisting " Orbit White is a must for Bachelor Mans and Bachelor Womans".

Watch The tvc's here: Orbit White

Globally the Orbit brand adopts the tagline "For a good clean feeling no matter what" in India, Orbit uses " for a healthy teeth and prevents tooth decay " as its main message.

The product category became popular with the kids initially with bubblegums promoted heavily using consumer promotions.The popularity of cricket also helped this category to become popular with the grownups too. With the television showing cricketers chewing gums while playing, the category soon become a hit with the youth. Slowly this product became a part of " being cool" accessory in the campuses.But Iam surprised to find no cricketers endorsing this products.

But chewing gum manufacturers are facing lot of issues in the market. The primary one being the hygiene issue regarding the disposal of the product. We know that after using this product, it has to be disposed and often careless disposal of gum can cause the issue of hygiene . The careless disposal of chewing gum has raised serious issues in other developed markets and even has caused a ban on chewing gum usage. In India too, most of the educational institutions ban the use of chewing gums in the campuses because of the careless disposal. Although most products advertise on their wrappers on method of disposal, seldom it is practiced by the users. In future also, this issue can cause some restrictions to the product usage in public places.The marketers have to think of ways to curb this problem since it can cause some serious regulatory obstacles in the future.

Source:agencyfaqs,businessline,dna



Friday, May 04, 2007

Brand Update: TVS Apache

Apache has done to TVS what Pulsar has done to Bajaj. TVS which was struggling to get hold of the motorcycle market has found its balance with Apache.The brand which was launched one year back has become a best seller.Apache is now second to the market leader Pulsar. The brand has won rave reviews for its performance and it provided an alternative to those who did not like Pulsar.
In my previous post on Apache ,I have criticized the promotion and positioning and predicted the failure of Apache but I was proved wrong by the brand. The brand had a wonderful year and analysts expect the brand to perform better in the coming days.

Meanwhile the company has been running various campaigns for the brand. After the first ad, the brand had two campaigns
The second campaign was a dampener ( in my view) which lacked the big idea. The story is how a chick got interested on a dude riding an Apache.
Watch it here: Flower
The latest campaign takes this brand to a macho image. Here the Apache is equated to a Cheetah chasing as usual a "Chick" . But what I liked about the campaign was the shift in the personality of the brand. The brand manager now is pitting the brand straight on Pulsar.I am happy that the brand became more male.

Watch the TVC here: Cheetah

Related Brands
Apache

Thursday, May 03, 2007

Brand Update : Colgate

Colgate has started aggressively promoting its niche variant Colgate Sensitive toothpaste. This is a unique variant aimed at the segment of customers having tooth/gum problem.According to a report more than 80% of Indians have dental problems like gingivitis. Sensitive is a variant that specifically address this segment. The brand is said to give relief from pain after continuous use.Colgate sensitive also has anti plaque and anti-tartar properties. The promotion of Colgate Sensitive is to popularize the therapeutic segment which is not much popular in India. Colgate uses its famous and controversial tagline " No. 1 Brand Recommended by Dentists".
Related brand
Colgate

Wednesday, May 02, 2007

Lion Dates: Makes Your Day Complete

Brand : Lion
Company: Lion Dates Pvt Ltd

Brand Count:228

Lion Dates is an Off Beat brand in the sense that there is no glamour attached to this brand but it is an interesting brand because of its success. The brand has been successful in popularizing a foreign food in India but also brand a commodity.
Dates are popular fruit of the Middle East and 90% of dates are consumed in the producing countries. Lion Dates started operation in 1978 and in 1995, it consolidated its operations under the banner Lion Dates Pvt Ltd.

The company imports dates from Oman because Omani Dates are considered to be of superior quality. Starting from a mere three containers in 1995, Lion dates now imports 25 containers (500 tonnes) of Omani dates last year making India the second largest importer of Dates after France.
How did a small Trichy based company did that? The answer lies in smart marketing and brand building. Lion has been aggressively promoting dates as a product itself. In marketing theory , we talk about communication strategies vary according to the various stages of market development. Here the brand was dealing with an alien product and the primary communication task was to impress the consumer about the product's benefit rather than the brand.
Hence the earlier communication of the brand was around the qualities of dates.The brand concentrated on TamilNadu and later branched out to South India . The brand initially used a simple proposition of " Be Like A Lion" as its main theme. The brand mainly targeted Kids and Mothers as their TG.
The brand was aware that to brand a commodity, it has to take some serious points of differentiation. The brand used Quality and Hygiene as is POD's. Lion was the first branded Dates to come out with Seedless dates. As a consumer, I would vouch for the quality of this brand. Lion also came out with different packaging and convenient SKU's that made this brand a leader in the market.
Once the product became popular, the brand faced competition from unbranded dates. To counter the competition, the brand came out with a campaign highlighting the quality and hygiene of the brand.
The company also tried to leverage the popularity by introducing India's first Date syrup which can be used to make various drinks and even substitute sugar. In 2007 the company launched a new drink based on Omani Date seed with the brand name "Takof" which is made from roasted dates mixed with chicory.The brand is not yet promoted in the market.

Dates have exceptional nutritional value. The fruit contains Potassium,iron calcium,magnesium etc and is considered to be an energy boosting snack. Dates are also recommended by Doctors for older people.
The quality of brand communication for Lion dates has improved considerably over time
. The brand has now adopted new tagline "Makes Your Day Complete" highlighting the nutritional value in a more professional manner.I feel that the brand should position itself as an energy snack and raising the TG from Kids to a larger audience.
Buoyed by the success of Lion Brand, the company extended this brand to various other products like Honey, pickles etc ( in my opinion will dilute the parent brand).

Lion is a brand that has clearly demonstrated the ability of a marketer to brand a commodity.

Monday, April 30, 2007

Parle Musst Bites: Too Tempting

Brand: Musst Bites
Company: Parle


Brand Count:227

Parle has ventured into the new sunrise product line of snack foods. These days the snack food market is seeing lot of action with ITC launching its Bingo range of snacks during the World Cup.
Parle is now put its weight behind its new brand Musst Bites.

Musst Bites is a launched with a series of humorous ads. Watch the TVC here: Musst

Musst Bites is positioned as a tasty snack food too tempting to be part with. Although this positioning is not something new ,the brand is favored by the reasonable execution. The ads are fun to watch and simple. But there is the problem of the brand not able to differentiate itself from the likes of the market leader Lays. In a way, the brand is taking the same positioning as the Lays. But Lays is far too good in terms of positioning.

Parle yet again has failed in its brand communication. Here in this case the brand was not able to find a Big Idea.Although the agency has done a reasonable job with the oft used idea, this will not help the brand in breaking into the bastion of Frito Lays.
Related Brands
Bingo

imagesource:agencyfaqs

Saturday, April 28, 2007

Brand Update : Surf Excel

Surf Excel is currently running two campaigns riding on the popularity of the "Daag Ache Hain" ( Dirt is good) campaign.The new campaign too strikes a chord with the consumers. Continuing with the earlier campaign, the new ad features two kids taking a Puddle fight to distract their fighting parents fighting over a car collision. The voice over says " if some thing good happens because of dirt then Dirt is Good". According to a report in agencyfaqs, the creative team had a tough task in continuing a classic campaign and no doubt they have been very successful.
The second campaign takes a cue from the World cup. The ad features a group of kids preparing for World Cup 2015.
Watch the TVC here: Surf Excel Cricket

Both these ad takes on the spirit of the brand to a higher platform .The ads are also classic way of using kids to promote an adult brand. The " Dirt is Good" campaign is also a classic example of the power of a "Big Idea". The idea has been running for more than 3 years and still has not lost its relevance. The agency also has been able to keep the Idea relevant through smart execution.
Related Brand
Surf Excel

Image source:agencyfaqs,magindia

Thursday, April 26, 2007

Bajaj Pulsar : Definitely Male

Brand : Pulsar
Company: Bajaj Auto
Agency ;O&M, Leo Burnett

Brand Count : 226

Pulsar is one of my favorite brands both as a bike rider and as a marketer. This bike has virtually redefined biking in this country. Pulsar launched in 2001 is the market leader in the 150 cc + performance bike segment. More than that , this brand changed the fortune of Bajaj Auto Ltd.

Before the launch of Pulsar, Indian bike market was divided broadly into Economy,Executive and Premium Bikes. In 1999 Hero Honda created a new segment of 150 cc performance segment with its CBZ. But Pulsar came and gave a new life into the Performance segment. Although not a pioneer, Pulsar made the performance segment one of the fastest growing segment in the two wheeler market.

It was not only the bike's performance that triggered the brand becoming an icon, a major part of the success was due to the classic advertising campaign by O&M. According to agencyfaqs, the birth of the "Definitely Male " campaign is interesting. The creative honchos found the new product from Bajaj distinctly different. It was Bajaj's first bike without Kawasaki label. The new bike was an R&D and design marvel.Pulsar was designed by the renowned design house Tokyo R&D. O&M knew that the communication of this brand should also be different.Starting with lot of ideas, O&M stuck upon the Big Idea of India's He-Bike. Although lot of bike take the persona of Macho bikes it was more oriented towards being "sexy". The Big Idea was to position the bike as World's first bike endowed with a Sex ( Gender).Thus born the classic campaign of all times " Definitely Male". The campaign together with the design and performance catapulted the brand into stratospheric sales level.
Bajaj targeted the 18-24 with Pulsar but later found that the brand appealed to a much older audience. This helped Bajaj to change its target audience to 21-35 years.
Unlike its old ways of doing things, Bajaj did not rest with the laurels. It knew that Pulsar is the golden key to control the entire bike market. Hence Pulsar got undivided attention from the company. In 2003 another milestone event happened in the product lifecycle of the brand. Bajaj launched its new technology DTSI. DTSi stands for Digital Twin Spark Ignition which delivered more power and efficiency. The increased performance of the brand took Pulsar to greater heights. 2004 and 2005 saw some cosmetic changes in the brand which excited the customers and thus cementing Pulsar's position in the market.

Pulsar came in two variants : 180 cc and 150 cc where 180 cc excited the performance bikers, 150 cc was for the mileage conscious ones. The 150cc variant took lot of customers away from the executive segment to the performance segment.

The brand had its share of marketing flaws also. According to reports, Bajaj reassigns its media duties to two brands O&M and Leo Burnett, every six months.When DTSI was launched, the creative duty was assigned to Leo Burnett. Leo Burnett did a big mistake on the brand by changing the positioning of " Definitely Male" to "Digital Biking". Although the ads were successful in conveying the technological superiority of DTSI and making that acronym popular, it deleted the most successful tagline from the brand's elements.

After ruling the premium bike segment, Bajaj is taking their brand to another level. Bajaj recently launched Bajaj Pulsar 200 Dtsi to take on the comeptition from Hero Honda and the like. The new Pulsar boasts of spruced up engine, new digital console and new style. Pulsar is definitely getting better.
Pulsar 200 is being launched with a new campaign revolving round the concept of Free Biking. Free Biking ( as defined by the brand Pulsar) is all about tackling obstacles.According to company officials, its about how you ride rather than where you ride. The ads made by O&M is filmed at Hawana Cuba ( expensive). Set to pulsating Arabian music, the ad shows how two Pulsar riders discover new route when their main way is blocked by traffic jam.
One word to describe this ad is HYPERBOLE and too much of it. What I feel is that the Big Idea od Free Biking is good but execution is ordinary. What made Pulsar a super brand was its ability to come out with different disruptive campaigns. But in the case of Pulsar 200, it is a sort of cut copy paste from some Hollywood movie (James Bond). More over, the Big Idea is also not properly communicated through the visuals. Also most of the time I was trying to make out some meaning out of the background song, later to find out that it was Arabic.

See the new Pulsar Ad here: Pulsar 200

Now every one is waiting for the new Bajaj 220 cc DTSFI which will redefine the bike segment again.

Sadly Bajaj is no longer using its blockbuster tagline " Definitely Male" but instead is using the corporate brand tagline " Distinctly Ahead". Bajaj earlier had another corporate tagline " Inspiring Confidence" when it completely redesigned its corporate logo and brand.
I still strongly believe that not using "Definitely Male" is a gross injustice to the brand itself. That tagline and positioning has lot of fire with it and except for the initial two campaigns, Pulsar was not able to build on its Definitely Male Platform.
But what ever I say and what ever the agency communicates through the ads, Pulsar has made itself into a position of strength. It has a brand equity so huge that what ever that comes out of it will be lapped up in no time. The success of Pulsar 200 DTSI is no longer dependent on the quality of ads but on the performance it delivers. This brand shows the power of brand equity where customers buy ,irrespective of lousy ads......
Watch the Old Pulsar ads here: Pulsar Collection
Source:agencyfaqs,wiki

Tuesday, April 24, 2007

Tibre : Looks Formal Feels Casual

Brand :Tibre
Company:Gangotri Textiles Ltd (GTL)
Agency: Fifth Estate

Brand Count:225

Tibre launched in 1999 was one of the fastest growing apparel brand in India. The brand which was focusing on the trouser segment is an aggressive marketing mode these days. The brand when launched was a low key brand concentrating more on the South India.

GTL after its successful IPO has now put the Tibre brand in the national map. Tibre which was initially a trouser brand has extended itself to men's apparel and has plans to launch women's apparels too.
Tibre is a mid-premium segment brand. The brand is priced a notch lower than the premium brands like Color Plus. Essentially this brand follows the path of Color Plus and is fighting it out in the Smart Casuals category. Tibre has a wide rane of trousers like Chinos , Easy Care, Denim,Indigo Chino etc. Unlike the formal trousers, these type of casual + formals rules the current office wear market. I think that the brand name Tibre is derived from the first part of the family name of the Managing Director Mr Manoj Kumar Tibrewal.
Tibre is positioned as a "Cool" brand and the tagline is " Looks Formal Feel Casual". The brand is trying to focus on the comfort and style as its positoning platform with stess on the former attribute.
Tibre is depending on print ads to convey its brand proposition. The ads are classy and different. The brand has been using various themes for its campaigns. Each series has a theme and a series of ads with a relevant message. For example one theme was about nature and the tagline for that theme was " Naturally Soft" while another theme was about "Cool" and the message was " Refreshingly Cool". These eye catching campaigns took the brand to a scorching growth chart during the last three years.
Although as a consumer, I had a bad experience with this brand, the market has responded positively to Tibre. Targeted at young executives, the brand has lot of potential to grow.But there are areas like Quality and Value for Money factors which are problem areas for this brand. I feel that this brand is too expensive for the quality it delivers. With a little more money, one can afford a premium brand rather than go for Tibre. But the positive factors being the lack of competition in the price range that Tibre offers. Competitors like Live-in are not aggressive these days.
Tibre has the potential to grow but it has some more tuning to make with regard to the product.

Monday, April 23, 2007

Mitsubishi Lancer : Always In Control

Brand : Lancer
Company: Mitsubishi/Hindustan Motors
Agency:Mudra

Brand Count:224

Lancer is a super brand in its own right. A surprise winner from the old war horse Hindustan Motors, Lancer has been a major player in the mid size premium segment for over 9 years. Lancer was launched in India in 1998.
When the brand was launched, it was considered a super luxury car for the rich and famous. During those days , there was not much competition and the Lancer redefined the concept of luxury and comfort. Despite being from Hindustan Motors, Lancer was never perceived to be a cousin of Ambassador. The brand was able to build a positive secondary association with the Mitsubishi rather than Ambassador.
Lancer was launched with the Slow Skimming strategy. The brand was priced at a premium and was not backed by aggressive promotion.The company decided to let the brand talk for itself rather than advertisements.
The brand did talked for itself. Lancer is known to be a no nonsense car that delivers which it promises.The car is sturdy,comfortable and stylish. Since the brand was positioned as a super premium car, the car took two attributes : style and driving pleasure as its positioning platform. The car was promoted as the status symbol for those who has already reached the pinnacle of success.The brand touted the tagline " Own the Road" symbolizing the image, size and comfort of the car.The brand had campaigns starting with explaining the benefits of the car then later moving into communicating the pleasures of owning a Lancer.
But later the brand found itself in the middle of an identity crisis. The competition created new segments in the market and Lancer soon found itself not a member of super premium segment. The brand had to reinvent itself. The brand moved from C segment to D segment and the competition was hotting up from Accent and City.
The disruption in the segment forced Lancer to change the Target Segment also. From the successful, the TG has changed to those who is one their way to success.The TG was defined as 30+ who are the Climbers and who needs symbols to motivate them to reach higher.The tagline was changed to " Life in Control" that talks about being in control of the car and the life. To be in control was a significant aspect to the life of the TG. This insight inspired the brand to come out with communications explaining the big idea. I would say that the campaign was inspired by the campaign of BMW 's "Ultimate Driving Machine " campaign.

Despite the competition, Lancer has always been an introvert brand. I do not remember any TVC for the brand or recollect any print campaigns but still I see a lot of Lancer's on road and all owners of this brand swear by the performance and quality.The quality and customer satisfaction was reflected in the surveys and more importantly the car winning lot of Motor Rally.
The brand was smart enough to make changes especially in design/look without disturbing the equity. 2004 saw the brand coming out with a variant Lancer Cedia which was positioned as a sporty Lancer. But there too the brand kept a low profile.
Despite its lack of aggression, Lancer rules the Mid Size premium segment. But competition is becoming too hot for an introvert... Lancer may have to make more noises before it getting lost in the new launches.

Source/picture:agencyfaqs

Sunday, April 22, 2007

Original Choice: Whats Up This Evening ?

Brand : Original Choice Whisky
Company: Paul John Enterprises
Agency: Maithri Advertising


Brand Count ; 223

Original Choice is a leading whisky brand in India especially in the South India in states like Andhra,Karnataka and Kerala. The brand has acquired a whopping 51 % market share in the South India since its launch in 1996. The brand has humbled big names like the UB group and Shaw Wallace in the southern markets.The brand is currently one of the five leading Whisky brands in India.

Original Choice brand was in limelight these days for its guerrilla marketing tactics which surprised both the consumers and marketers alike. The brand is running a high profile campaign featuring the Superstar from Kerala : Mohanlal.

The current campaign is one of the best surrogate advertising campaign I have seen in recent years. All through the state , there are banners that feature the actor asking the question " Vaikittentha Paripadi" meaning " What's Up this evening". This is a very common slang in the state of Kerala. The hoarding also features the brand " Original Choice" banana chips not Whisky. We all know that liquor ads are banned in India and marketers often come out with products like Club Soda ( bagpiper), CD's ( Bacardi) Water (Johnny Walker) etc. Original Choice chose Banana Chips which is a favorite snacks with tipplers.

The campaign also features a TVC where the actor is munching the chips and asking everyone this loaded question in Malayalam " Vaikittentha Paripadi" ( Whats up this evening? ). According to media reports, the distillery has a tie up with the actor's food venture " Mohanlal's Tastebuds" to jointly develop a product line of " evening snacks". But every one knows that this is an excuse for Surrogate advertising.
The latest campaign has angered the moral police and has created a controversy ( more benefit for the brand !). What enraged the civil society is the posters that feature the actor with the chips and bottle of Original Choice which was splashed all across the bars and liquor shops. Original Choice is targeting the economy segment of the liquor market.

The campaign is a terrific hit and according to reports, the sale of this brand has increased after the campaign. The tagline " Vaikittentha paripadi" is on the lips of everyone and sms featuring this line is buzzing everywhere.
Good or Bad, Surrogate or unlawful, this is a marketing success story. If the company is able to take this campaign forward, we can see the birth of an iconic brand.
Watch The TVC here: Original Choice

Vaikittentha Paripadi ?
Cheers....


Source: Agencyfaqs,BBC.co.uk

Tuesday, April 17, 2007

Hair O Max : Double Protection : Internal & External

Brand : Hair O Max
Company: Nupal Remedies
Agency: Exodus

Brand Count: 222

Hair O Max is a new product launch from Nupal Remedies which is the owner of the famous Liver Supplement brand Kamilari. The new brand Hair O Max is being promoted heavily by the company through print and visual media. Nupal is a kerala based Ayurvedic Medicine manufacturer which was established in 1960. Their most famous brand is the Kamilari which is a uniquely marketed liver supplement. Buoyed by the success of Kamilari, the company has ventured into hair care segment.

The brand is interesting because of its product properties. Hair O Max is a natural hair fortifying product that comes in two product forms:oil and capsule. Yes.... capsule that should be taken internally. According to the print ads, the brand will prevent dandruff and also give maximum protection to the hair from outside and inside. The brand is being targeted at both men and women.

This brand is being endorsed by Miss India Niharika Singh and the company is spending heavily in the print and visual media. But for the product, I have certain doubts ( academic of course). In theory we talk about Category Points of Parity that talks about the importance of category membership for a new brand/product. Here you have a new product in capsule form that takes the ownership in the category of Hair Care products. We know that 99.99% of the hair care products are to be applied externally and comes in the liquid form. Here we have a capsule trying to make points of parity with that category. Hair O Max has an oil variant but I am referring to the capsule. From the ad, I understand that both capsule and oil has to be used to get the maximum benefit.
So will the consumer be able to accept a capsule form of hair care product.I feel it is very difficult. Remember that problem faced by Amrutanjan cold snap which was a cold remedy that cannot be applied to the nose? There are two issues with regard to this product form:
1.To convince the customer about category membership since the form is entirely different from the existing category products.
2. To convince the customer to consume a capsule.When I asked my wife about the idea of consuming a capsule to have beautiful hair, the response was negative because of the lack of confidence in the product.
The brand is being positioned on the basis of Double Protection: Internal and External.

The issue become more serious because the risk in consuming and the risk in the quality of the product will be there in the mind of the customer. To convince is a very expensive proposition.The brand need to give fast and visible results to get over the confidence hurdle.

Nupal Remedies has a successful history of making the brand Kamilari a success. It has to be seen whether Hair O Max will be successful.
Watch the TVC ( malayalam) : Hair o Max


Sunday, April 15, 2007

Levi's : Orginal Icon

Brand : Levi's
Company: Levis Strauss & Co
Agency : JWT

Brand Count:221

Last week I bought my first Levi's 501 intrigued by the Salesman's pitch that 501 is the fastest moving brand in that store. I was more curious because this jeans has the old (Classic) way of buttoning rather than the zipper. I was surprised to find that 501 holds a special status in the world of jeans brands .( I then realised how ignorant I am about jeans.. )

Levi's has an iconic status across the world.The jeans came into existance in 1873 and since then has remained an icon generations after generations. Levi Strauss a young Bavarian immigrant left Newyork to San Fransico to sell his supply of dry goods. There he found the need for rugged long lasting trousers. Levi patented cotton riveted waist overall which later became the legendary Jeans.
Levi's came to India in 1995. Looking at a huge base of young customers, this brand did not had the classic runaway success it envisaged. The brand made the mistake that many multinationals made during those days: underestimate the Indian consumer and becoming too arrogant about their brands. Levi's thought that Indian consumers will fall for this iconic brand and will buy it at any cost. At the time of launch this brand was prices exorbitantly high at Rs 2950. Indian consumers as usual gave the brand a lukewarm reception. The brand was trying to skim the market but at the cost of market share and volume.
Levi's found that Indian consumers are very price sensitive and the prices were rationalised. Once the prices were made affordable, Levi's began to gain acceptance in the Indian market.
Levi's did not need to make special efforts to promote its brand, the brand had its share of mind among the TG in India thanks to the information revolution.But the brand used some superb creatives to reinforce the brand equity.Notable ones are the Clayman series of 1996 and the award winning Slim Jeans ads and the mind blowing "dangerously low" jeans campaigns. The brand also used film celebrities like Shah Rukh and Bipasha to endorse the brand.
Low waist jeans launched in 2003 was a milestone in this brand's lifecycle. It gave the brand a contemporary look and appealed to the new hip hop generation who was moving away from denims to khakis and other casual wear. Low waist jeans made both the category and the brand back into reckoning.Low waist had some blockbuster campaigns involving 15 supermodels which made the brand a symbol of being" cool".
Levi's also made their product line strong by doing downward stretch. The brand introduced Signature range at the lower end of the price point which opened a big market for the brand. Levi's also took on the casual wear with their Docker's range of casual wears.
Levi's in India is poised for tapping the huge young market. There is no other iconic brands which can match the strength of Levi's. But for that, the brand has to come out of its shell. Levi's is not marketing with aggression. I havn't seen any commercial of Levi's in recent times be it in print or in visual media. The brand is resting on its laurels earned outside the country.

With lot of Indian marketers taking on the aggressive path, Levi's may have to add more punch to its communication. Still lot of customers feel that Levi's is out of their range and most of them are unaware of the range of Levi's product line. In a tough market like India, this is a costly mistake.
Watch the Slim jeans video : Slim Jeans

Source: Superbrandsindia.org,agencyfaqs.com,levis.com,universalgarments,businessline
picture courtsey: superbrandsindia,agencyfaqs

Thursday, April 12, 2007

Marketing Funda : Markonyms

Markonyms is a new word to represent all acronyms that marketers create for the promotion of their brands. ( I take the title of the founder of this word).

Marketers use acronyms to impress the customers and coax them to believe that what marketers says is rocket science. Found extensively in Automobile and Tech related products, Markonyms are becoming more and more useful in consumer products also.
Given below is the first set of commonly used Markonyms with a little explanation.

1. DTSI : Digital Twin Spark Ignition : created by Bajaj for its Pulsar. Even the Pulsar owners doesn't know what it does but however, this markonym has worked wonders for the brand.

2.ZPTO: Zinc Pyrithione : created by Clinic All Clear , this markonym landed the brand into trouble but later the brand won litigations. This ingredient is said to have dandruff eliminating properties

3.MMR: Mosquito Mortality Rate : Created by All Out. Only the brand owners know the exact definition.
4. Hi-fi : Hi-Fidelity : Used by most Music player marketers. It refers to high quality music.

5. HDTV: High Definition Television : Digital Broadcasting system that offers more clarity.

6. LCD : Liquid Crystal Display : Thin Flat display technology uses little energy and also little space.
7.CRDI : Common Rail Direct Fuel Injection : Popularised by Accent. It is too technical for me to understand and explain. It is said to increase efficiency and reduce emission.

8.DICOR: Created by TATA safari : This is same as CRDI . Smart marketing move...

9. ABS: Anti Lock(Skid) Breaking System: Pioneered by luxury car like Accent ;too technical again..
10.24X7: Every one uses it and every one knew what it is .

11.MP: Mega pixel : I have seen lot of my friends going after megapixal cameras ranging from 1-8.. too technical . For more info check out WIKi


12. DHA : Docosahexaenoic Acid: Created by Junior Horlicks: This markonym represent a type of amino acid that is good for increasing brain power.

13. PMPO: Peak Music Power Output: A common markonym used by music system marketers to convey the Sound output of their system. But sound experts say this is just to fool the customers.

14.NFO : New Fund Offer : Created by Mutual Funds when they introduce their new funds. Often investers mistook NFO for IPO of shares where they will get a listing premium. But NFO's are often have below par value when they are open.

15. PSPO: Peak Speed Performance Output: Created by Orient Fans as a differentiator.The company says that this tech gives air to all parts of the room.

16.916: Common markonym created by jewelery marketers. It says that the jewelery is 91.6% gold and rest copper and silver.

More markonyms will follow....