Marketing Practice

Brand Update : Fastrack Gets Provocative

2012-01-31T00:05:00.001+05:30

Fastrack ,the most successful youth brand of India has started getting provocative. In a strategy emulating the likes of United Colors of Benetton , FCUK etc, the brand has embraced a double-edged sword inorder to keep connected to the fickle Indian young consumers.

Fastrack is one of those few brands which could break into the young consumer's minds. Over these years, the brand was able to position itself as a young, vibrant, brand and through very smart campaigns has created as space for itself.

The brand evolved from a sub-brand to a powerful independent brand through some smart product strategies ( design + affordability + promotion) and clever advertising.

Now it seems, the brand is entering the next phase of its evolution. From a watch brand, Fastrack has grown to become an umbrella brand endorsing products from watches to tees.

The current campaign which is more of a digital campaign is provocative at its best. The brand is now starting to walk through the thin-line separating decency and the other-side. Many brands especially those who target the youngsters are tempted to be provocative with a dash of erotica/nudity. Lot of researches has been done on the effectiveness of such provocative ads. Research says that provocative ads drives its power from three factors (a) Shock Value (b) Ambiguity (c) Transgression to some cultural taboo ( Pope Voges & Brown, Journal of Marketing) . The ads which aims to be provocative needs to shock people so that attention is taken. The ads should be ambiguous confusing the audience as to the real meaning of the ad, so that they discuss it longer and finally the ads should break some rules or taboo. In all these counts, the Fastrack campaign scores brownie points.

The real question is the advantage of getting provocative. Earlier researches categorically stated that provocative ads although has an effect on the audience's attention towards the campaign creates a negative impact on the brand image. But recent researches tend to be gentle in criticizing such ads since there is a marked shift in the audience culture. But researchers were not able to clearly measure the impact of such ads on the overall brand image.
So here Fastrack is taking a risk. The short-term benefit is the attention that these ads will shower on the brand but the risk is whether the brand gets trapped in these type of ads and finally ruining its image.
Its for sure that the youngsters will find no issues with the current campaign and that is what the brand also wants.
What do you think ?

Related Brand
Fastrack : How Many You Have

Fogg Deo : No Gas , Only Deo

2012-01-27T21:50:00.000+05:30

Brand : Fogg Deo
Company : Vini Cosmetics

Brand Analysis Count : # 507

It is raining deodorants in the Indian market. The new player in the Rs 1000 crore cluttered market is the brand Fogg from Vini Cosmetics Ltd. The brand is running its launch campaign in various media. The highly cluttered Deo market is full of brands which promotes themselves as a tool to attract girls. The quality of the ads has become so pathetic and stereotyped that many brands project themselves as aphrodisiacs. A hunk, swimming pool, foreign girls in minimal clothes, the guy sprays the deo and all girls ran towards him. This is the theme of almost 85 % of the ad.

It is in this scenario that the launch of Fogg becomes relevant. The refreshing fact is that unlike the other deos, the brand chose not to focus on girls. Thank god for that.

So instead of focusing on attraction, the brand focused on something very interesting - quantity of deo or in broader terms Value.

Watch the ad here : Fogg

The brand is trying to change the category play by breaking the sterotype built around deos. The brand rightly identified that the so called functional benefit of the deos has been commoditized and trivialized by other brands that no one believes any of the claims. Hence the brand wants to differentiate by focusing on the value part of the product. The brand claims that it has more deos hence more value for money. The brand tries to convey this value proposition by (a) suggesting that other deo brands has more gas than actual deo by demonstration (b) by guaranteeing 800 sprays for a bottle. It has to be noted that the brand is priced at the premium end of the market.
The question is whether the differentiation is sustainable and relevant. As a consumer, I feel that 800 spray guarantee is interesting but that may not be the reason for me to purchase this brand. Secondly the other brands can easily catch up with the proposition.
To be fair to the brand, Fogg needs to be appreciated for thinking beyond the usual crap. The pitch on the value part will shakeup the market since the brand is putting a blame on the rest of the players. Now the competing brands will be watching the consumer reaction to this move by Fogg. The only issue is the price of the brand. At Rs 170, Fogg is pricey and it may need much more compelling reason for the consumers to bite the bait.

Brand Update : Cadbury Eclairs Moves Up the Value Chain

2012-01-21T11:53:00.000+05:30

2011 was an eventful year for Cadbury's Eclairs. The year saw the brand trying to move up the value chain by launching a new variant Cadbury Rich Brownie Eclairs. The move is significant because the brand has done an upward line stretch since the new variant is priced at Rs 2/-.

Cadbury's Rich Brownie variant is a significant move in the Rs 950 crore candy market where the most popular price point is Rs 1/- and 50 paise. The marketers were reeling under margin pressure because of a rise in the input costs at one hand and the price sensitive consumers at the other end. The problem was aggravated by the price competition from Nestle and local brands. Cadbury's still hold market leadership in value terms in this market while losing out the volume leadership to Nestle.

2011 also saw some changes in the positioning of Cadbury's Eclairs. The brand which earlier had the positioning of Doob le Zara ( which meant- immerse in taste) changed the tagline to "Get Lost".

Watch the ad here : Get Lost
Cadbury's launched the Rich variant with the positioning of Chocolate Fountain. The brand adapted this from the earlier campaigns of Cadbury's Dairy Milk Eclairs' Chocolate Bomb ads. Instead of the heads exploding as bombs, in the Rich variant's ads, the heads explodes into fountains.

Watch the ad here : Cadbury's Rich Eclairs

Since the brand is priced high, the target market for this variant is older customers- the teens and youngsters.

While the new variant is banking on the chocolate fountain, the original Cadbury's Eclairs is experimenting with the " Lost in Taste " proposition. The creative brains finally came up with the tagline " Get Lost". For the first time , a brand is telling the customers to " Get Lost ". May be the creative guys told the client to " Get Lost " and client mistook it for the tagline and approved it !
The new tagline is far below the average creative standards for the reason that another brand from the same company i.e 5 Star is having the same positioning. It is common sense that it is not advisable for two brands from the same company to have same positioning. Positioning has to be unique and should not be shared unless it is a branded house. The entire campaign has a negative tone coupled with the tagline which itself is negative.
According to newsreports, the Rich Brownie variant wants to create a space for itself in the market which will convince the customer to pay higher price for the new variant.
Although nobody will have any doubts regarding the quality of these products, the campaigns for these two variants does not match the brand's real worth. Cadbury's have always known for its breakthrough campaigns. The recent ads for Silk, Shots , CDM all were of high quality creative executions. However, the ads for the eclairs does not match the standards of its siblings. What difference is there between the Chocolate Bomb and Chocolate Fountain ? What difference is there between 5 Star and Get Lost campaigns ? Rather these come across as lazy cut-copy works.

Related Brand
Cadbury Eclairs

Marketing Funda : Determinants of Brand Extension Success

2012-01-15T21:48:00.000+05:30

Professor Franziska Volckener and Professor Henrik Sattler of Institute of Marketing and Retailing, University of Hamburg, published a very insightful article titled Drivers of Brand Extension Success in Journal of Marketing in 2006 which spoke about critical success factors that drive brand extension success. The authors through extensive empirical research distilled five factors that determine whether a brand extension will succeed in the market place.

The study which was conducted in German FMCG industry gives valuable insights for marketing managers across the world.

The five factors that determine the success of brand extensions are as follows

1. Fit between parent brand and brand extension : Whether the extension is in line with the parent brand's positioning and consumer perception

2. Parent-brand conviction : The brand equity of parent brand , the trust of consumers on the parent brand's quality are critical factor that help extension success.

3. Parent-brand experience : The previous experience of the consumer towards the parent brand will affect the consumer's response to the extension

4. Retailer acceptance of brand extension : Retailers play an important role in the brand extension's success.

5. Marketing support : The investment in brand promotion also has a strong role to play in the success of the brand extension.

My Two Cents : The above cited research throws important light into the critical determinants of brand extension acceptance by consumers. Marketers should view these factors holistically because all these factors collectively contribute to the success of extensions. These factors like parent-brand experience and parent-brand conviction take time to develop. Hence haste in extending a brand without these factors can be risky.

While I am personally critical of brand extensions, market pressures and opportunities make brand extensions a vital element in the marketing strategy . The research of Professors Volkener and Sattler is very relevant in this context.

Force One : Be The Force

2012-01-11T01:11:00.001+05:30

Brand : Force One
Company : Force Motors

Brand Analysis Count : # 506

Force Motors which is well known for its commercial vehicles like Tempo Travellor, Trekker etc has made a significant entry into the SUV market in India. The company recently launched an SUV Force One in the Indian market.

Indian SUV market is now appearing lucrative to auto majors. Indian car market is skewed to small cars. The market is dominated by small cars. SUVs were a niche. But recent trend is that consumers are purchasing more SUVs despite the poor infrastructure conditions and rising fuel prices. According to newsreports, 324000 SUVs were sold in India during 2010-2011. The growth of SUVs were infact more than the car segment.

The Indian SUV market is dominated by Mahindra with its flagship brand Scorpio. Toyota Fortuner is the second largest brand but dominates the premium segment of the SUV market. The market has witnessed a slew of launches from all major brands in the world.Hence the launch of a brand in this segment is very risky and difficult. Force One has took this challenge seriously and has done some serious homework before going for the launch.

Force Motors took a very smart step by collaborating with Mercedes Benz for the engine of Force One. The company has already understood the benefits of tying up with a brand like Mercedes before in the success of its Traveller. So by sourcing the most critical element of the car from World's most respect company, Force One has almost negated the risk of Engine complaints and the Mercedes engine will give confidence to consumers about this newcomer's claims.

Second smart move was the design part. Indian SUV consumers like big mean machines. Frustrated by poor roads and rash and arrogant driving of larger vehicles like trucks and buses, most Indian consumers love to have a large vehicle to tame the arrogant truck and bus drivers. Hence Force One deliberately designed itself to look larger and meaner.

The third and most important move was the promotion part. The brand almost shocked the entire auto world by roping Amithabh Bachchan as the brand ambassador. The brand knew that it is fighting with large and powerful brands like Scorpio, Fortuner, Safari etc and needs a trump card to get even with these established brands. The roping in of Big B was a masterstroke and has given a terrific boost to the launch.

The fourth factor was the price. Force One has priced itself at around Rs 10 lakh. I am not sure about the effectiveness of the pricing strategy because it seems little pricey compared to Indian counterparts but not that much as compared to foreign brands. But my gut feeling is that it has not hit the sweet spot in the pricing and would have excited the market had it started of with a price of Rs 8 lakh. However, the Mercedes engine may be the reason for this confident pricing of Force One. It is to see whether Indian consumer is willing to pay that much for a new Indian SUV.

With Bachchan as the brand ambassador, one would wonder how the brand is going to structure its message. Force One had to convey a feel of ruggedness and premiumness inorder to gain consumer interest. The presence of Big B will assure eye-balls but if the communication is not right, people are going criticize the effort.

In the advertising front, the approach of Force One was surprising. I expected something that would project an international look and feel , something of the sort of a Reid and Taylor campaign highlighting the brand ambassador. But Force One took a very different route.

Watch the campaign here : Force one Kids, Force One Clean

The ads are very Indian and focuses on one aspect- Force. The brand has adopted the tagline " Be The Force " . In the ad, Big B says "India mein sirf Force hi Chalta Hai " meaning " In India only Force will work " . This message really strikes a chord with the consumers mind since everyone have felt this at some point in his life in India.

With regard to the brand promotion, it is interesting to observe that the brand deliberately chose not to project itself as a premium. The brand I think is targeting those consumers who are pissed off by Indian roads. The brand is talking to the prospective sedan buyers and telling them that only a beast will survive in Indian roads.

The brand has started on a rugged communication route hence it has virtually closed its doors on premiumness. Infact this soundness of this strategy is validated by the launch campaign of Mahindra's X500 which calls itself a Cheetah. The brand has chosen " Powerful " as its USP and uses the analogy of " Force " to communicate its positioning. The role of the ads for automobiles serve as a bait for the consumers for a test drive. No on buys a car just because of the ads. The product will sell itself if it excites the consumers and the influencers.

Force Motors is a new entrant to the passenger segment. Like its peers Tata Motors and Mahindra, Force will also be perceived as a commercial vehicle manufacturer and the lack of expertise in the passenger car market will be the Achilles' heel for this company.Product Quality and quality of its after-sales service is going to be very critical in the success of this brand. The brand has got its basics correct. This will be an interesting story to watch.

Brand Update : Katrina is the new face of Titan Raaga

2012-01-04T10:24:00.001+05:30

Titan Raga has got a new face in Katrina Kaif. In continuation with its celebrity endorsement centered brand strategy, Titan signed the reigning Bollywood Diva Katrina Kaif as the brand ambassador for its sub-brand Raaga. The brand is currently running the campaign featuring the brand ambassador.

Watch the ad here : Katrina Titan Raaga

Titan Raaga which was born in 1992 was able to carve out a space for itself in the Indian watch industry. The brand is targeting the Sec A/B segment with a value proposition combining elegance and quality.

Regarding the brand communication, there is nothing great about the new advertisement. The ad follows the standard theme and except for a small glimpse of the brand, celebrity rules the entire campaign. The ads featuring Katrina also sports a tagline " Stay New " .

The brand has fallen into the celebrity trap where celebrity gains more importance than the brand. Remember that in most of the Titan ads featuring Aamir Khan , the brand was carefully placed with equal importance as the celebrity.

Another interesting factor I noticed in the new ad was the absence of any mention of the sub-brand Raaga except for the half-a-second glimpse of the watch. Infact I mistook the campaign for the parent brand. This is another classic case where the agency underplayed the brand in favor of the celebrity. Further there is not much connect between the sub-brand and the theme of the ad. May be the brand is trying to economize by promoting the umbrella brand Titan rather than Titan Raaga.

Even in the print ads, there is no mention about the sub-brand. This may be a part of the strategy where the Above-The- Line campaigns will be for the parent brand Titan and the Raaga will be relegated to a sub-brand visible only in the product. More clarity will come only after the rolling out of further campaigns.

Does it make a big difference ?

Related Brand

Titan

Brand Update : 5 Star Lost in Amnesia

2011-12-30T00:25:00.000+05:30

5 Star has a special place in the Rs 2000 crore Indian chocolate market. The unique caramel filled chocolate has been a favorite among kids who wanted a legitimate break from the usual chocolate bars. Over the last few years, 5 Star has been adopting a consistent message of " Lost in the taste " but losing the bigger picture as far as positioning and targeting is concerned.

It was in 2009 that 5 Star adopted the positioning of " Jo Khaye , Kho Jaye " meaning "lost in taste " where the basic plot is that the 5 Star lover suffers a temporary amnesia after eating this delicious product. The idea was good as the brand was always claiming superiority in taste and its USP was always the taste. One major change the brand was made was regarding the target group. 5 Star began addressing the adult chocolate lovers just like its counterpart Dairy Milk. All the characters in the ads of 5 Star was grown-ups while the message was universal.

Then came the two protagonists ,Ramesh and Suresh, who were long-lost friends meeting in a small shop. From then on, 5 Star's entire brand was centered around these two characters. Sadly the quality of the creative has gone alarmingly down and in the name of humor, the entire brand personality was projected akin to idiotic.

Watch the latest campaign here : 5 Star Tailor ad

Although the ad was meant to tickle your bone, the protagonists here being projected as sort of idiots is sad for the brand. In pursuit of humor, the brand forgotten what it wants to convey with respect to brand persona.

The brand needs to be congratulated for its consistency with the message but it should not get carried away with the message .

Why I am concerned about the portrayal of the main characters is that in the first ad featuring Ramesh and Suresh, both were normal guys meeting each other and unknowingly lost in the taste of 5 Star. But now both these characters are portrayed as idiots ( by their look and behavior) and I feel that without eating 5 Star, they would behave in the same way.

If these guys reflect the 5 Star users, then the brand has landed itself in a bad position. Although the ordinary consumer may not think as cynically as the author of this blog does, the brand needs to careful in the portrayal of the main characters of the story.

And why forget kids ?

5 Star

Stop Not : Whatever Happens !

2011-12-23T12:57:00.000+05:30

Brand : Stop Not
Company : Perfetti van Melle

Brand Analysis Count : # 505

Perfetti Van Melle ( PVM) the leader in the Indian confectionery market and a master marketer who built brands like Alpenliebe, Centerfresh etc has ventured into Indian snacks market. In its biggest diversification, PVM launched its first brand Stop Not in the Indian market.

Indian snacks market has been a lucrative market thanks to the impulsive great Indian middleclass. Indian consumers has always pampered themselves with homemade snacks and marketers lured them to switched to packaged snacks. ET has pegged the Indian snack market at Rs 12000 crore ( source) and Hindu Business line puts a figure of Rs 3000 crore for the packaged snack market . The market is highly competitive and has seen many brands burning out because of intense competition.

Stop Not is launched in two formats - Stop Not FOFS - which is a filled snack and Stop Not GOLZ which is in the form of rings.The product is made for India using rice and wheat flour and comes in Indian flavors like Yummy Tomato, Khatti Meethi, Spicy South etc.

The main differentiator for the brand is its packaging and product attribute of "filled and not fried ". The packaging really is clutter-breaking and gives lot of visibility to the brand.The packaging can also repel many consumers. The brand has tried to emulate the packaging strategy adopted by Hippo brand of snacks.

Naturally a product launch from a company like PVM evokes lot of interest among the marketers. Marketing enthusiasts look forwards to some clutter-breaking campaigns from a star marketer like PVM.

Stop Not brand is currently running its launch campaign for its GOLZ variant.

Watch the ad here : Stop Not Golz

The launch ad is nothing but a complete letdown from PVM. Nothing is new in the ad that will create any meaningful impact for the brand. The concept of " taste to die for " has been raped many times by many brands. Wonder why PVM chose to air such a commoditized idea as its launch campaign.

Stop Not has chosen the tagline " Whatever Happens " relating to addiction to taste. It is interesting to note that the brand is trying to take the earlier positioning - " No one can eat just one " of Lays. Lays had discarded this position and Stop Not is trying to capture that vacant space. But the creative was a big letdown in this regard .

The clutter-breaking packaging may induce lot of trials by the consumers but the sad fact is that the brand campaign has failed to create any excitement about the brand. Let us wait and see " What ever that happens " to the brand.

Brand Update : Your Time, Your Place, Your Moods

2011-12-16T10:53:00.001+05:30

Moods, the Rs 40 crore brand from Hindustan Lifecare Ltd , is back in media with a clutter breaking campaign. The campaign " Your Time, Your Place, Your Moods " has already being well received among the marketing community.

Moods' last campaign " My Man " had also received rave reviews from marketing analysts across the country. The only doubt is whether the brand hurriedly took the previous positioning platform without extracting maximum juice out of it.

The new campaign shows various characters like a plumber, mountaineer, museum care-taker discovering evidence that moods users were there in those 'most unlikely ' places . The surprised look of these characters give the punch to the new tagline " Your Time, Your Place, Your Moods ".

Watch the ad here : moods

The advertisement campaign is an attempt by the brand to bring humor into its communication. A drastic change in the brand's approach since most of the earlier campaigns were sensual in nature. The ads are refreshing and fun to watch and also gives lot of creative headroom for future campaigns . According to reports, the brand campaign is also aimed at the global markets which is a key focus for this brand. Moods is exported to more than 40 countries and in some middle east nations, the brand is a market leader.

Condom brands are lazy marketers. The brand campaigns are sporadic and it seems that no brand is specifically interested in becoming a category leader.Gone are the days when brands like Kamasutra blazed the category with some bold advertising.

The current campaign of Moods is aimed at improving the brand recall . Although there is a significant change in the brand's personality, it does not warrant further analysis since the brand is not aggressive in the promotion front. Positioning strategy lacks relevance if it is not backed by consistent promotional activity. The changes in the positioning of Moods will not help in developing a lasting impression in the consumer's mind. How ever the condom marketers now are more interested in promoting brand recall rather than developing a powerful positioning.

To be fair to the brand, the new ads are clutter-breaking and watchable. Without venturing into sensuality, the brand is able to convey its message. The elderly couple creates a definite iconic picture to this new idea. The new tagline is also good and packs lot of scope for further creative executions. Hope the brand stays with this idea for some time.The new campaign does its job of increasing the brand's visibility and recall which will be there till the brand decides to go back into hibernation. Kudos to the creative team behind the job.

Related Brand

Moods : My Man

Brand Update : Bournvita Drifts in its Positioning

2011-12-13T01:01:00.000+05:30

Bournvita is one of the major players in the Rs 4000 crore Indian Health Drink market. The brand has a market share of around 15% according to Business Standard. The brand has been a darling for kids who liked the chocolate flavored drinks.

Cadbury has been nurturing the brand well focusing on kids and their affinity towards good taste. The brand got initial traction in the market by focusing on the chocolate taste. It further reinforced the taste factor by associating with its fellow brand 5 Star.
Later the brand went for a laddering exercise and brought in the concept of confidence. The positioning worked really well for the brand since confidence was a very important attribute as far as kids ( and parents) are concerned. The brand backed the laddering up with the creation of Bournvita Confidence Academy and followed it up with a media blitzkrieg.

2011 saw a marked difference in the positioning of Bournvita. The brand began drifting away from confidence based positioning. Early 2011 saw the brand professing the concept of " Prepare to Win " proposition. The brand adopted the tagline " Tayari Jeet Ki " meaning - Preparing to Win.

The ads were beautifully made and explained the concept beautifully.

Watch the ad here : Bournvita Judo Ad.

Besides the change in positioning, the brand's primary audience ( protagonist) also changed. Rather than focusing on Kids, the brand directly began addressing the Mother. Kids began to play the supporting role in the advertisement. The brand began to move into the way of Horlicks and Complan where the principal character in the campaigns are mothers and not kids.

Now in late 2011, the brand made another significant change in the positioning . The brand discarded every thing it did in the past and began talking like Horlicks. In the recent campaign, the brand began talking about calcium and the script of the ad is almost the copy of Horlicks' ad. More over the brand has now the tagline " Badhaye Doodh Ki Shakthi " which is strikingly the same as the latest Horlicks campaign.

Watch the ad here : Bournvita Calcium

And compare it with Horlicks ad here

I have never seen anybody asking questions like " Calcium ke liye kya karthe ho ? " , Vitamin C ke liye kya karthe ho ??? It looks totally out of synch with the characters in the TVC.

Am not sure whether it is sheer coincidence or a competitive move. What ever it is both the brands will suffer because of the same talk. More importantly Bournvita will suffer the most because it ditched its earlier positioning in favor of the Milk based positioning.

Another interesting factor is that in the ad , there is no character representing the user ie kids. It is one of those rare occasions where Bournvita ads are without kids.

The absence of kids in the ads and focus on ingredients mark a major shift in the marketing strategy of Bournvita. By talking in the same language of the market leader Horlicks, the brand is trying to directly attack Horlicks which commands more than 50% of the market hoping to expand its base. But this move is at the expense of the positioning of Bournvita.

Related Brand

Bournvita : Confidence

Brand Update : Pureit Ups The Ante

2011-12-03T14:41:00.001+05:30

HUL's first foray into the consumer durable market- Pureit is on an aggressive mode. The brand which was launched in 2004 has taken the battle into the premium segment of the water purifier market with the launch of Pureit Marvella.

Pureit is a classic case of a brand exploiting an important need-gap in the market. Indian water-purifier market worth around Rs 1200 crore is evolving, growing at 15%. The marketing of water purifiers were skewed towards urban markets of India. Only 8 % of the Indian consumers use water purifier which indicates the poor penetration of this product category into Indian households. The major hindrance for this being high price, installation difficulties, electricity consumption and lack of awareness. Eureka Forbes pioneered the growth of this category in the Indian market. Now this category has lot of players and new product-lines like RO water purifiers has been introduced.

The major players in the electricity -powered water purifier market however ignored the mass market focusing more on the margin rather than volume. These products which were priced at Rs 5000 upwards were beyond the reach of the average middleclass customers. Even though many such consumers were aware of the health benefits of a water-purifier, it was never in the priority list of high value purchases.

Sensing the opportunity, HUL launched Pureit range of battery operated storage-type purifiers at a price range of Rs 990- Rs 1250. These purifiers did not necessitated any installations which was a definite advantage for those who lived in rented houses. The brand was widely tested in South India before the national launch . According to reports, Pureit has already sold more than 1.3 million units becoming the largest selling water-purifier in India in volume-terms. The brand also created a new category of non-electric storage- water purifier market which is now worth around Rs 300 crore and growing very fast than the electric category.

One of the problems that Pureit faced during the launch was the doubt about brand's efficacy in the purifying business. HUL is new to this industry and not an expert so consumers rightly doubted the effectiveness of its product . To counter that, Pureit ran a very highly advertised " 1 crore challenge " to convince the consumer that its product is more effective than the competing brands.

After establishing its name in the mass market, Pureit is now targeting the market-creator Eureka Forbes in an aggressive frontal attack by launching the premium brand Pureit Marvella. Marvella is also a a non-electric purifier with storage capability priced at Rs 7000. The brand also launched its Reverse Osmosis water purifier Puerit Marvella RO at a price point of Rs 13500. These sub-brands directly competes with Eureka Forbes's major product-lines.

The entry of HUL into the Eureka Forbe's territory was marked with lot of legal fights between the brands because of advertising claims and counter-claims. Now the fight is in the field with both the brands trying to out market each other.

HUL in its typical FMCG style is launching Marvella range with a celebrity endorsement. The brand has roped in Farhan Akther and Praachi Desai as the brand ambassador. The campaign is now running featuring these celebrities.

Watch the ad here : Pureit marvella

The USP of the brand is its advanced warning system which alerts the consumer to change the RO membrane before it stops working.

The entry of HUL has virtually changed the dynamics of the water-purifier market in India. The market creator was totally out-maneuvered by HUL. Eureka Forbes decided not to counter HUL's foray into mass market because of lack of margin. In strategic terms , the decision made sense because low priced products tend to affect both margins and brand -equity. But Forbes failed to see the shift in the market and the growth of the non-electric segment to become the fastest growing segment. The popularity of the mass market segment also gave confidence for HUL to enter the market of Eureka Forbes. Eureka Forbes countered the HUL's entry by lowering the price of its base models. But HUL is such a formidable player that Eureka Forbes may need all its marketing strength to fight this giant.

Related Brand

Pureit : As Safe as boiled water

Eureka Forbes

Kent RO

Brand Update : Indica Vista Goes Sedan Class

2011-11-27T00:18:00.000+05:30

Brand Indica got a big boost recently by the launch of the new Tata Indica Vista . The new Vista comes with a spruced up looks and classy interiors packed with goodies. While the competition is hotting up in the premium hatchback market in India, Tata Motors is leaving no stones unearthed to regain its position in the Indian car market. Tata Motors launched its Vista product-line in 2008. The attempt was to strengthen the brand's foothold in the growing premium hatchback segment.

Although Vista was launched as a sub-brand of Indica, the car was built on an entirely new platform and the refinement and the quality was entirely superior to that of Indica V2. However, Tata Motors decided the new launch to be under the umbrella of Indica brand. This move however was faulty and the response to the premium offering from Indica product-line found reluctant takers despite being value-for-money package.

This year, the brand relaunched the Indica Vista with lot of refinement and tweaking in the pricing. The frequent fuel price hike proved to be a boon to the predominantly diesel focused Indica range.

The new Indica Vista finds its point of parity with the sedans. The brand compares itself with a sedan and tries to convey the message that the car is " Like Sedan".

Watch the ad here : Sedan Class

The new Indica Vista has the tagline " Sedan Class " reinforcing the new positioning. The ad is very sensible and conveys the message quite forcefully. The brand's idea of exemplar comparison with another category is quite effective in communicating its USP of better space and comfort.

During the early months of 2011, there were several reports of the plan of Tata Motors to make the Vista brand independent. The visibility of Indica brand name has been made insignificant and Vista is made prominent. So technically, Vista has become the primary brand in this case. The question is why Tata Motors is reluctant to let go of the Indica endorsement of Vista and make Vista a completely independent brand ? The damage has already made by associating an value-for-money brand ( Indica) with a premium offering ( Vista). Vista is going to suffer by continuous association with Indica brand. Other wise, the brand should be priced significantly lower than the other premium competing brands.

The confusion regarding the branding of the premium hatchback offering from Tata Motors is evident in the case of Vista. The initial mistake was to stretch the Indica brand to a premium offering. It is very difficult for a VFM brand to build an equity in the premium segment. Second was the reluctance to make Vista an independent brand together with the fact that the premium offering had lot of similarities in features with the VFM offering. On hindsight, I feel that Tata Motors lost an opportunity to build a premium hatchback brand Vista. Three years is pretty long lost years in branding world. Would be interesting to see how the New Tata Indica Vista going to play up in the market. The timing has never been so perfect for a diesel car launch.

Mederma : Leave Your Scars Behind

2011-11-23T11:21:00.001+05:30

Brand : Mederma
Company : Win Medicare Ltd ( Licensed from Merz Pharma)

Brand Analysis Count : # 504

Mederma is a globally renowned brand for scar treatment. The brand from Germany based Merz Pharma is marketed in India by Win Medicare Ltd under licensing agreement. The brand was launched in India in 2005.

Indian skincare market is pegged between Rs 4000-5000 crore characterized by heavy competition and micro-segmentation. All the major global brands have entered this highly lucrative market. Another less visible but huge market is the specialty skincare market otherwise known as Dermatology market. According to Express Pharma, Indian dermatology market is worth around $ 513 million (roughly Rs 2500 crore) . This dermatology market consists of prescription products and OTC products and most of this products are niche products.

Mederma is such a specialty product with expertise in treating scars. An interesting fact about this product is that it is derived from an extract of Onion. The brand currently upped its share of voice in the Indian market with a series of campaign highlighting the product efficacy.

Watch the ad here : Mederma Kid

: Mederma Adult

The ad is simple and convey the message in a very effective manner. Most of the Indian consumers worried about scars but not aware about a possibility of scar management using creams. The brand's aim is to build awareness about such an option .

Mederma does not claim to remove those scar marks permanently but helps make scar less noticeable. Mederma has the tagline " Leave Your Scar Behind ". The tagline is the same globally for this brand. The main positioning of the brand is based on regaining confidence and self-esteem of people faced with this issue. Scars, acne, pimples etc can cause a loss of confidence and social withdrawal in many people. This issue is growing since our locus of control has shifted outside and people are getting more and more worried about their image and social acceptance. Marketers are adding to it through campaigns highlighting the need for looking good, fair and beautiful. Mederma's pitch looks appropriate in the Indian context.

Parx : Live Easy

2011-11-17T00:56:00.001+05:30

Brand : Parx
Company : Raymond's Apparels

Brand Analysis Count : # 503

Parx - the premium readymade casual wear brand from Raymonds Ltd is in a relaunching mode. This Rs.185 crore brand from Raymonds wants to play an aggressive role in the hyper competitive ready-to-wear category in the Indian market.

Parx was launched in 1999 as a premium ready to wear brand targeting the highly mobile young corporate customer. The brand was targeting the users for their after- office hour dress requirements. Despite the backing from one of India's reputed textile brand and perceived high quality & expertise, Parx did not quite make it to the big league. It was dwarfed by the success of brands like Color Plus ( which was later acquired by Raymonds) and Allen Solly.

The Indian ready-to-wear market is highly lucrative in terms of market size of approximately Rs 24000 crore. The casual wear market is expected to be around Rs 7200 crore.

Despite the fact that Parx belonged to one of the most respected textile houses , the brand did not quite caught the fancy of the consumer. As a consumer, I found the brand very pricey and failed to give any meaningful justification to the pricing either interms of brand or product features. Over a period of time, the brand also failed to keep itself aspirational due to increasing competition from global brands.

Parx was also laid-back in its branding efforts. The brand owners was not quite clear about the positioning of Parx. Neither the brand had any meaningful positioning. The brand was neglected by Raymonds and most of the promotional investment was given to the flagship brand Raymonds and Park Avenue.The brand was perceived to be just another casual wear brand from a reputed manufacturer. This lack of a clear positioning failed the brand to justify its premium pricing. Having said that, Parx has a good fan following in tier II cities. The brand is pushed back in metros and large cities by the competition.

The promotions of Parx was also very erratic. I don't remember any work of this brand nor any of its taglines. This lack of proper investment on brand promotion also weakened the brand's position in this highly cluttered market.

In 2011, the brand went in for a relaunch. The brand redesigned its logo and also introduced a brand- symbol :- a Racing Stag. This symbol will be in all garments from the brand. The brand also launched its first ever television campaign since its birth.

Watch the tvc here; Parx

Parx now has a new tagline " Live Easy ". The brand is focusing on building a personality traits of independence, attitude, casualness, freedom through these commercials. The use of foreign models aims to bring an aspirational touch to the brand. The attempt is to brand ladder to the higher attribute of freedom rather than product characteristics.

The new effort is commendable but little too late for a brand like Parx. The positioning idea of Live Easy is nothing new and the same theme is used by various brands across categories. The brand lost precious 12 years in creating a space for itself in the Indian consumer's mind. The brand now needs to tell compelling stories of the brand attributes it is trying to tell. It needs a lot of catching up to do.

Brand Update : Horlicks Extends to Breakfast Segment

2011-11-09T12:42:00.000+05:30

In pursuit of the stated objective of making Horlicks a megabrand, GSK announced the launch of Horlicks Oats. According to ET, packaged, ready-to-cook oats market is worth around Rs 200 crore and growing at 25% . Horlicks expects to leverage its equity in the new product category also.

From healthy malt drink, Horlicks has come a long way. Now the brand has become so big and diversified, there is no point in criticizing these extension. ( one can only pray for its survival).

Regarding the brand extension towards oats, the existing health based brand association of Horlicks will be a huge advantage . According to academic researches, consumers evaluate brand extension on the basis of these parameters -

Brand loyalty towards parent brand

Confidence of consumers about the competence of parent brand in the new category

Perceived quality

Positive brand associations

Perceived fit between parent brand and the extensions

Attitude of consumers towards the brand.

For Horlicks, because of its rich heritage and product performance, it scores well in most of the above parameters. Hence the chances of consumer trial will be high compared to any new brand.Brand dilution will happen for sure since the brand is trying to leverage its expertise in too many categories.

There are also chances of the oats to be viewed as a Kid's product since Horlicks in India traditionally targeted kids. This kid's association may prevent many adults to switch to the brand. However Horlicks will be addressing this issue in the launch ad. My feeling is that Horlicks oats will be targeting the family as a unit rather than adults.

Related Brand

Horlicks becomes megabrand

Brand Update : Havells Ventures into Small Appliances

2011-11-05T00:03:00.001+05:30

Havells brand which made everyone look up with its clutter-breaking " Shock Laga " ad has diversified into small appliances. Indian small appliances market is worth around Rs 5000 crore with premium segment contributing around Rs 1000 crore ( Source : Business Standard)

Havells is now running its commercials announcing the launch of the domestic appliances. By the theme of the ads, it is assumed that the foray is targeting the premium segment. Indian domestic appliances market is highly fragmented and intensely competitive. Brands like Philips, Bajaj etc dominates the market. There are also local brands which have powerful equity in certain product-lines. Havells have already marked its presence in fans and water heater product categories.

Havells would be hoping that it can leverage the equity of its electrical products into the new product range. This time also , there is no specific brand value or USP that Havells is trying to project although subtly the ads try to position the brand as futuristic or technologically superior. In some ads, Havells is displaying the tagline " Future Ready " implying the futuristic technology that its product has. Having said that , the ads are able to convey the premiumness of the brand quite effectively.

I still see the absence of a corporate tagline for Havells as one of its major branding mistake. Since the brand is trying to be an umbrella brand endorsing products across categories, it is important to create a positioning platform for the corporate brand. Hope that the brand will get serious about its parent brand's positioning.

Related brand
Havells- Shock Laga Kya

Brand Update : Sure taps men's deo market

2011-10-31T00:21:00.004+05:30

Unilever's global brand Sure which was launched in 2010 has launched a new variant Sure Men's Deo in the Indian market. The brand is a pioneer in developing the anti-perspirant deo category in India.Sure was initially launched as a women's deo. The brand initially imported its global commercials in India and later adopted a local communication strategy roping in celebrity endorsers like Bollywood actress Asin.

Indian deo market is worth Rs 900 crore and growing at a pace of 25% ( source). 70% of this market is men's deo. Hence it make sense for Sure to launch a variant tapping this large segment.

The brand variant took the celebrity endorsement route by roping in the action hero Akshay Kumar as the brand ambassador. The brand is running a television campaign featuring the star.
Watch the ad here : Sure men
Thankfully the brand did not take the " seducing women" route and chose a rational positioning instead. The variant follows the same positioning of the parent brand - No Sweat.
The USP of Sure men's deo is that it works even at 58degree Celsius highlighting its efficacy in relatively hot Indian weather conditions. There is nothing much to talk about the creative part of the ad since it follows the same stereotyped typical Akshay Kumar commercial.
As a consumer, I feel that the anti-perspirant brands needs to take consumers in to confidence regarding the health-related worry of such products. A lot of consumers have a worry whether anti-perspirants are good for health because it stops the formation of sweat which is essential for the regulation of body temperatures. Many consumers are shying away from the use of anti-perspirant because of this worry.
The deo market is getting crowded with lot of players vying for a pie of this growing category. Sure is trying to standout of the crowd by focusing on its " effectiveness". The endorsement from Akshay Kumar gives a definite advantage for this brand for sure.

Related Brand
Sure deo

Brand Update : Rasna brings back " I Love You Rasna " Tagline

2011-10-27T10:20:00.002+05:30

After around 5 years of messing up and experimenting with various taglines and positioning, Rasna has reverted to its original and famous tagline " I Love You Rasna " in 2011. The brand is now running a campaign for Rasna Fruitplus with the original tagline.

Watch the ad here : Rasna 2011 ad

The brand from 2006 has been unnecessarily dabbling with its taglines and positioning. The change in the classic tagline was prompted by increased competition and to attempt to attract youth towards the brand. The tagline of Rasna was first changed to " Relish a Gain ". Then came the tagline " Taste the madness".The campaign theme was also drastically altered. The cute girl child which formed the protagonist was changed. The target segment was also changed to include adults. The brand was totally confused as to how to go about attracting the youth who were hooked to aerated softdrinks. Rasna could have attempted this using a sub-brand rather than changing the parent brand's positioning strategy.

One good thing that the brand did was to focus on the health platform. But the communication during these years were totally below average ( personal opinion ). Another smart marketing practice adopted by Rasna was to launch products at interesting price points like 50 paisa, Rs.5 Rs.10,Rs.15, Rs.20 to Rs 85. The brand came out with smaller packs, Sachets and a packaging innovation like Rasna Sticks at Rs 5. These price points acted as a strong entry barrier for the competing brands.

Rasna is the market leader in the power-segment of Rs 1000 crore Indian prepared beverages market. The powdered beverages segment is valued around Rs 400-450 crore. Source : Business Standard. The market has witnessed lot of competition but these competitors were not able to make a big dent in the market share of Rasna. Even the globally renowned brand like Tang was not able to make its mark in the Indian market.

The brand hold tremendous recall and equity in the market and is the preferred choice to consumers thanks to the earlier brand building efforts. The kids who relished the " I love you Rasna " era has now grown up and the brand needs to establish the same connect with the next generation. Unlike the earlier Rasna generation, the new kids are growing up with Pepsi, Coke and Lays.

In the last few years, the brand was trying to woo the so called " Youth " towards itself and messing up the brand. Afaqs Reports say that the brand earlier desperately wanted to break out of the earlier positioning worrying that it will be perceived as a kid's brand . I don't understand why the brand wanted to breakout from kid's market ( which is sufficiently large). In that process, the brand went into a positioning mess.

How ever, Rasna did many right things in the other marketing mix elements. The brand priced itself smartly, launched many variants including squash and glucose powder , strengthened its distribution reach .

Now the brand got back to the old ways. I am not sure about the reasons for this reversal of positioning strategy. How ever, it brings back the old memories for sure.

Related Brand.

Rasna

Brand Update : Blackberrys wants to Go Sharp

2011-10-24T15:04:00.003+05:30

India's premium textile brand- Blackberrys has been relaunched with a new positioning. The brand which earlier expressed itself as 'Sharp, Smooth and Sure ' now decided to be Sharp. Blackberrys is now running a television campaign with the new positioning.

Watch the new ad here : Blackberrys Go Sharp

The brand has not gone for a major repositioning exercise but has attempted to tweak its positioning and focus on one core brand value. The brand Blackberrys had three brand values which formed its positioning strategy. The key attributes were Sharp, Smooth and Sure ( Intelligent, Classy/Fashionable and Confident). Now the brand decided to focus on one attribute ie Sharpness in the brand communication. The tagline of Blackberrys has been changed to " Go Sharp".

Having said that , the brand has not fully removed the other attributes. The new campaign also touches on fashion and confidence attribute but the most visible communication is anchored around ' sharpness'. According to a newsreport , the brand owners feel that the earlier positioning is too lengthy for the consumers to understand. Hence there arouse a need for a shorter positioning statement . Hence from the three attributes , the brand decided to chose to Go Sharp. The thinking is very correct because there is no need for a brand to communicate all its brand values through its positioning statement. The positioning statement would ideally focus on the most important of the brand value ( or attribute).

The current ad went above my head, and I found it difficult to decipher the exact meaning conveyed by the brand through this advertisement. Thankfully this report gave lot of insights into the current campaign. As per the report, the protagonist represent the sharpest mind who is chased by the paparazzi .

" Go Sharp " is a nice tagline and the concept and thinking behind the branding is also good .The ad also aims to be clutter-breaking ( although I couldn't get the idea). The problem now most textile brands face is the clutter. All brands now talk about their protagonists to be the best in the world. Hence Blackberrys ' current pitch will be lost in the sea of celebrities and super-human brand ambassadors.

Related Brand

Blackberrys

Brand Update : RIP Tata Indicom ( 2006-2011)

2011-10-21T22:46:00.001+05:30

Tata Indicom is dead. The CDMA brand from Tata Teleservices is going to be integrated ( migrated / replaced/exorcised) to Tata Docomo. According to various newsreports, the Indicom brand will be killed and the entire mobile telephony and related services will be brought under the Tata Docomo brand.

By bringing the entire services under a common brand, Tata Teleservices will be able to reduce the marketing costs and avoid brand confusion.

But a dead brand is a dead brand. For me every dead brand is a failed brand.

The new move also marks the larger role played by NTT Docomo in the mobile services JV with the Tata. The branding to Tata Docomo shows the prominence of DoCoMo brand which is the primary brand and Tata brand name is being used as an endorser brand.

Tata Indicom as a brand was not able to create any strong image in the consumer mindspace. The poor quality ads and confused positioning put the brand way behind aggressive competitors like Vodafone, Idea and Airtel. But compared to Tata Indicom , DoCoMo is an aggressive brand and the promotions are clutter-breaking. By bringing all services under a single brand especially in a low-margin, highly competitive market like cellular services make immense business sense.

CDMA services also did not quite clicked in the Indian market and consumers were not convinced about the technological supremacy of CDMA over GSM. Now that Tata Teleservices got a foothold over the GSM services through the Docomo JV, the relevance of Tata Indicom's CDMA services has diminished considerably. I wouldn't be surprised if the entire CDMA services will be put in the backburner by Tata Teleservices.

RIP Tata Indicom ..

Related Brand

Tata Indicom

Vodafone Blue : For Facebook Lovers

2011-10-18T01:01:00.000+05:30

Brand : Vodafone Blue
Company :Vodafone

Brand Analysis Count : 502

Vodafone Blue is a Facebook dedicated mobile phone from Vodafone. The brand is thoroughly interesting because of its unique positioning. Vodafone Blue was launched in September 2011 targeting the ultimate Facebook fan.

It is not unusual for a mobile service provider to dabble into the hardware . But most of such launches went largely unnoticed by consumer. This bundling of hardware and software although very much popular in the Western market is not yet being popularized in the Indian market.

Vodafone Blue is manufactured by Alcatel and is co-branded by Vodafone and Facebook. This brand is an example of co-branding between two service providers. India is witnessing a huge surge in social networking usage. Facebook is leading the pack with an estimated 33 million Indian users. Vodafone is a leading player in the Indian mobile telephony with an estimated subscriber base of around 143 million. So coming together to tap synergies is the aim of this co-branding exercise.

Since most of the mobile service providers are grappling with the issue of wafer-thin margins, data usage is being viewed as a revenue generation & survival opportunity by most players. The rise of popularity of social networking sites provides ample opportunity for mobile service providers to gain revenue and also increase subscriber base. Vodafone's interest in this venture will be to increase its data usage subscriptions. For Facebook, India is a crucial market both interms of users and also advertisers. Partnering with a major player like Vodafone will bring in more users and importantly more usage of its site. So on paper , everything sounds logical and good.

Vodafone Blue's USP is its tight integration with Facebook. The product can be said as a Facebook phone and the product is aiming to give a pure Facebook experience to the consumers. This is not the first brand to come out with a Facebook phone. Earlier HTC has launched HTC ChaCha brand with a dedicated Facebook button. Vodafone Blue has product features like - dedicated F button, FB is always working on the background, easy sharing of photos and messages etc.

The big question is whether Indian consumer needs such a product that is heavily integrated to only one social networking site ? The product is a niche but only time will tell whether this product is going to have enough takers to justify its existence. It is true that Facebook is hugely popular in India but will a consumer be willing to shell out Rs4500 for a dedicated phone is a doubtful proposition.

There are many good things about this phone. The hardware is decent so are the looks. But there are many other phones in the same price range that offers many more features than Vodafone Blue. Hence for an average consumer, Vodafone Blue may not be a compelling buy.

Another interesting facet of this brand is its communication. The brand is running a high profile tvc for its launch.

Watch the ad here : Vodafone Blue

The ad conceived and executed by Ogilvy is being shot as a Broadway Musical. This is the first time that an Indian brand has taken up a Broadway musical theme. The ad was interesting as a first-watch then became too long and boring.

Although the ad had some elements of creative brilliance, the purpose of the ad baffled me. Is that ad for Facebook or Vodafone Blue ? Do Facebook needs such a campaign explaining FB features ? Why such a long ad failed talk any single feature about the phone ??

According Business Standard, the brand is targeting non-metro consumers. The brand feels that the next social networking wave will come from these tier II cities. In that case the advertisement is way off the mark. Secondly, the consumers who already are the users of FB need not be re-educated about FB features. So an expensive advertisement made to show creative brilliance and no strategy.

According to the reports, Vodafone is offering one year unlimited FB access to the buyers of Vodafone Blue. The phone comes locked with the service providers and the consumer has to chose a pre-paid plan for this phone to enjoy the FB services.

I am no expert in forecasting the success of brand launches. Vodafone Blue is an interesting experiment in the social networking space. A dedicated social networking phone without over-focus on any one social networking site would have worked better, but here in the case of Vodafone Blue, it is a co-branding initiative. Time will tell whether this experiment was worth it or not.

Brand Update : Scooty becomes Sinful

2011-10-13T17:06:00.002+05:30

Last year saw a dramatic change in the brand personality of Scooty- the Scooterette brand from TVS.The brand is attempting a makeover to woo the young Indian consumer. In that process, the brand changed its entire persona to cater to the new target segment.

The change in the brand personality of Scooty also reflects its change in its targeting strategy. The brand is now targeting a much younger consumers. Earlier, Scooty was targeting lady consumers who were looking for a personal transport to office/college. The brand's initial communication was catered to young women who just started going to office. The message of a successful independent women was the positioning platform adopted by the brand.The brand also tried to ladder up using " Empowerment " as the core value.

Last year, the brand went in for a complete makeover. The brand has become much younger, colorful and naughty. This was a drastic change from the earlier positioning based on style and power. The brand also rationalized its portfolio to three sub-brands - Scooty Pep, Scooty Teenz and Scooty Streak.

For Scooty Pep, the brand has made it more youthful and colorful by changing the advertising strategy. The brand has adopted the new tagline " Go Babelicious ". The brand campaign features the new age girl with the so-called bold attitude. The brand message is " Do your own thing, girls ". To support the new positioning, the brand has launched more colorful variants.

Watch the campaign here :Go Babelicious

The brand is now running another brand campaign for its Streak sub-brand. Scooty Streak was launched in 2009. The brand was aimed at young girls with more styling and colors. The brand also introduced additional features for the Streak . Scooty Streak used the ( then ) tennis sensation Sania Mirza as the brand ambassador.The styling was the key differentiator for Streak at that time.

This year, Scooty became more bold for its sub-brand. The brand is currently running a campaign for Streak called " Sinfully Black ".

Watch the ad here : Sinfully Black

The new campaign is a big shift in the overall brand personality of Scooty. From a positioning based more on rational aspects like features and style, the brand moved to a kind of hedonistic form of advertising. In the Sinfully Black campaign, the brand is featuring seven sins -

Lust

Greed

Pride

Envy

Gluttony

Sloth

Rage.

The brand is running ads for each of these sins. The brand is clearly targeting the new urban youth and is following the clichéd image of the young urban Indian consumer. Most of the brands are now using a kind of a rebel, indulgent, sexy, naughty, independent image to portray the Indian youngsters. Scooty Streak is no different. So from a " empowered, rational " personality, the brand has moved to a naughty, indulgent, personality. For the campaign , the brand uses foreign models which again is to position itself as an aspirational brand.

What I liked about the campaign is the use of seven sins in the campaign which makes the ads different and interesting. The use of positioning statement " Sinfully Black " is also different and I think the brand has done away with other color choices for Streak and is now focusing on black Streak with colorful graphics. This also is something that is not seen in campaigns targeting ladies. Earlier Bajaj Pulsar had launched a campaign for Black Pulsar 180cc.

Another reason for the Sinfully Black campaign is to make the sub-brand relevant and different from Scooty Pep. Since Scooty Pep has also changed its targeting towards younger consumers, the Streak sub-brand will be occupying the same mental space with Scooty Pep. So by relaunching Scooty Streak with focus on black color + new personality, the company has effectively differentiated the two sub-brands from each other ( atleast in image).

The new campaigns of Scooty marks another interesting change for this brand. Scooty has been a market leader in this category for long . The brand is careful in making itself interesting to the TG. This time, the brand smartly uses promotional strategies to keep the interest alive in the market.

Related Brand

TVS Scooty

Tata Grande : Size Matters

2011-10-09T00:18:00.001+05:30

Brand : Grande
Company : Tata Motors

Brand Analysis Count : 501

Another Indian brand has moved from a sub-brand status to an Independent brand. Tata Motors has upgraded the Grande brand to an independent brand status delinking it from Sumo Brand. Tata Sumo Grande was launched in 2008. the brand was expected to raise the sagging fortune of Tata Sumo.

Tata Sumo which was launched in 1994 was a poster boy in the Multi-Utility Vehicle segment. The brand became hugely popular in the Taxi segment .

But the launch of Innova, Scorpio, Xylo etc soon began to eat into the share of Sumo. Soon the brand began to be perceived as dated. Coupled with the bad PR and image about Tata Cars, the consumer interest began to shift to new MUVs and SUVs.

Tata Sumo Grande was launched as an attempt to shift the consumer's interest back to Tata MUVs. The Grande design was very different from Sumo and the positioning of Sumo grande was also different from the Sumo's positioning. Tata Sumo Grande had the tagline " More than Meets the Eye " focusing on the personality of the brand owner.

In 2011, Tata Motors decided to make Grande brand independent. The new brand was soft launched and the brand is currently running the launch campaign in various channels.

Watch the campaign here : Tata Grande

The new brand has the tagline " Size Matters ". From the tagline itself it can be assumed that the brand is

positioning itself as the most spacious MUV ( common sense !). Grande is also hoping to be perceived as a family car , rather than a commercial vehicle. The brand is priced at Rs 7.5 lakh +.

In one of my posts, I had criticized the Tata Motor's strategy of launching Grande under the Sumo brand. Now that that error was rectified, it needs to be seen whether consumers will perceive Grande as different from Sumo. My judgement is that it will be difficult since that association is already being made. So the task for Tata Motors is to put Grande out of the Sumo association as quickly as possible. Interestingly Grande is focusing on the USP - Size which is also the same USP of Sumo. The brand has been priced competitively but Tata Safari is also priced in the same range so it has to be seen whether these two brands will compete with each other .

The launch of Grande is a move to strengthen the MUV portfolio of Tata Motors which suffered heavily because of sophisticated competing products. Sumo although was a well accepted product was rather getting old in terms of product and image. Tata Motors was not aggressive in making radical product innovations on Sumo or its image to counter competitors like Mahindra and Toyota. Tata Grande is expected to complement Sumo Victa in its fight against the sophisticated competitors.

Image wise, Grande's launch campaign has done nothing. The ad is very basic and rational and will appeal more to the taxi segment rather than family segment. How ever the pricing and the spruced up interiors will definitely put Grande in advantage over its competitors. The brand could have burned the market if it had priced it less than Rs 7 Lakh. Tata Grande should have aimed at disruption and not incremental value addition since the market is mature and highly competitive. Mahindra is currently doing that with its XUV 500.

Brand Update : Parachute Extends to Skincare

2011-10-05T13:37:00.000+05:30

In a significant move, Parachute - the flagship coconut oil brand from Marico has extended itself to skincare. Recently Parachute launched its new brand extension- Parachute Advansed Body Lotion. This is a major brand extension from Parachute since its After Shower hair cream launch.

According to newspaper reports, this category extension is to de-risk the brand's dependence on the hair oil segment . The move to launch body lotion also marks a significant shift in the brand's positioning and its image. Parachute now will have to shed its close association with hair oil segment and move to another set of brand attributes and image.

Parachute is currently running its launch campaign across various media.

Watch the Parachute ad here : Parachute Body Lotion

The ad is very sensuous in nature trying to convey the message of soft skin that tempts you to touch it again and again. The brand extension has used the tagline " Love Dobara ". The idea and the theme of the campaign is not new. The concept of a husband rediscovering his love for his wife has been used many a times in Indian advertising for various product categories. Parachute body lotion's campaign hence was not able to make any creative distinction in the launch campaign. The ad also raised some eyebrows among certain consumers owing to the overdose of sensuality in this ad. The use of hedonistic advertising is becoming very popular in the personal care category in recent times.

The brand has retained its focus on coconut based ingredient in this product. The brand is claiming to have 100% natural moisturizers promising a smooth skin. More than the promise, Parachute Advansed Body Lotion is using its price to lure the consumers to it. The brand is priced very competitively at Rs 99 for 250 ml which makes it one of the most value-for-money body lotion available in the market. I think the brand has priced itself to success . Smart Pricing + Existing Brand equity will ensure that consumers will try out this product for sure.

Body Lotion segment is witnessing lot of activity these days with many brands vying for consumer attention. Consumers are also waking up to this product category and the frequency of usage also has increased. Earlier, these products were predominantly used in winter season.

Marico has used Parachute Advansed ( sub-brand) to launch value added products to the brand line of Parachute. While parent brand Parachute is being used in the pure coconut oil category, Marico has launched many variants under the Parachute Advansed brand-line.

The launch of body lotion has made Parachute brand an umbrella brand endorsing a range of products in various product categories like - Skin care, hair oils, hair care , cooling oil etc. This also necessitates a shift in the overall brand positioning of Parachute brand.

Marico may be looking at making Parachute a personal care brand in future. The brand should then come out of its perception of a hair-care brand. It will be interesting to see how Marico makes this transformation for Parachute. The brand had earlier ran a campaign " Gorgeous Hamesha " for Parachute. The tagline seems very apt for a transformation to a personal care brand for this brand.

Related Brand

Parachute.

Tata Aria : Luxury That Thrills

2011-09-29T01:56:00.002+05:30

Brand : Aria

Company : Tata Motors

Brand Analysis Count : # 500

Game Changer, New Breed, Super Luxury, Most Awaited, Eagerly Awaited, Flagship ... These were the terms that were used during the much publicized launch of Tata Motor's luxury offering - Tata Aria. Aria was launched in 2010 - touted as the most luxurious, sophisticated and most expensive offering from Tata Motors in the passenger vehicle segment. After a year of the launch, Aria is struggling to reach the position where the brand expected it would be.

Tata Aria was publicized as India's first 4x4 Crossover. Crossovers are those vehicles that combine the attribute of cars and SUVs. Tata motors aimed to create a new segment of luxury crossovers with the launch of Aria. Tata Motors has been trying hard to create new niches in the Indian automobile market the last attempt was through the brand Tata Xenon.

Tata Aria which was expected to create new market and a new image for Tata Motors however is now struggling hard to create volumes. According to news reports, the brand is finding it difficult to convert the interest and good reviews to sales.

Tata Aria was launched with an expensive price tag of Rs 12 -15.5 Lakh making it the most expensive model from Tata's brand portfolio ( excluding JLR). To compensate for the high price tag, Aria came with many features, attributes and gadgets which was available only in super luxury segments. Many gadgets was even not present in those expensive sedans. But even with this heavy loading of features and goodies, consumers were reluctant to accept the high price tag.

Blame it on the Positioning.

It is easy to put the blame on the pricing strategy of Tata Aria. There are critics who argue that Aria could have priced at around Rs 10 lakh and blazed the sales chart. To a certain extent the argument has lot of validity. But I feel that more than the pricing , there is a larger issue of positioning. Not only with regard to Aria, but it points out to the luxury foray of Tata Motors as a corporate brand.

First let us look at the positioning issue. Tata Aria wanted to position itself as a pioneer of a new category - a Crossover between a sedan and an SUV.

Positioning theory talks about Points of Parity and Points of Difference as the two main focal points of positioning process.Marketers use Points of Parity to establish a membership in a category and also to establish parity with competitors. For brand launches in existing product category, category membership is automatically established because of similarity in product form, pricing, attributes etc. For example a new soap brand need not establish category membership since consumers know that the brand belongs to soap category just by seeing the product. Category Points of Parity is important for "really new products" where consumers are not able to connect any existing category to the new product. In such cases, marketers try to tell the consumers that the new product is related to an existing product category.

Here Tata Motors failed to understand the perceived points of parity of Tata Aria with brands like Innova and Xylo. It is obvious to any person that Tata Aria looks very very similar to Toyota Innova which is the market leader in the premium Multi-Utility Vehicle segment. So just by looking at Aria, consumers establish its membership in the MUV category of Innova. Whether Tata Motors likes it or not, Aria's category membership is with Innova and not as a crossover.

What Tata Aria did was to ignore this obvious similarities with an existing category products and tried to establish a new category which it called a Crossover. The brand wanted to use breakaway positioning strategy where by Aria will be positioned as a new category vehicle different from the existing category of MUVs.

The first launch campaign was expected to identify Tata Aria with the new category - Crossover

Watch the ad here : Tata Aria Crossover

For a brand that aims to create a new category that too a luxury one, the launch campaign failed miserably to communicate the concept of a new category. A sedan and an SUV colliding ( mating) to form Tata Aria crossover was too basic , too amateurish communication strategy. The brand initially had the tagline " A New Breed ". The campaign managers failed to understand that just by labeling the product as a crossover does not make it a crossover. The brand should produce sufficient evidence that it belongs to a new breed. In the case of Aria, the campaigns failed to provide a significant reason to be called as a new category pioneer.

For any product aiming for breakaway positioning, the acid test is to differentiate itself from the category from which it is moving away. A classic case of breakaway positioning is that of Swatch brand which successfully positioned itself as a fashion accessory rather than a watch brand. For that the brand created strong identity interms of design, price , distribution etc which convinced consumers to consider Swatch as a fashion accessory rather than a watch.

Here there was no significant WOW factor in Aria which made consumer think that Aria belonged to a different category distinct from MUV brands like Innova. So when consumers checked out the brand Aria, they began to compare it with Toyota Innova. Innova had established itself as one of the most reliable and comfortable MUV in India. Innova was priced at around Rs 12 lakh. When consumers began to compare Innova and Aria, Aria was perceived to be expensive despite the presence of many new features and attributes.

Sensing the mood of the market, Tata Motors launched a lower priced version of Tata Aria in the form of a 4x2 variant. The brand priced the product at par with the competitors and launched it with a different positioning.

Watch the ad here : Tata Aria Spy ad

Here again Tata Aria was unsure about the positioning. The brand discarded its Crossover positioning and began to focus on features. The tagline was changed from " A New Breed " to " Luxury that Thrills". Within one year of launch , the brand had to make significant positioning changes which again proved to be a disadvantage for establishing a consistent brand image. The plot of the repositioning ad which shows foreign models with an unbelievable storyline and an attempt at humor creates a confused positioning to the audience ( my personal opinion). Along with these campaign in TV, the brand also ran a series of print campaigns highlighting the 36 new features of Aria. Those campaigns helped the brand to create a positive image of a fully loaded premium MUV. But the steep pricing dampened the enthusiasm over the features.

If Tata Aria wanted to be perceived as a new category pioneer it should have looked very distinct from the pack. But since it looked exactly similar to Innova, the brand shouldn't have ventured into creating a new category positioning.

The brand had a better chance of survival had it accepted the similarities and competed with Innova using the features and goodies and a competitive price. Still fighting Toyota's reliability is a uphill task but with better value offering, Aria could have raked up enough volume to keep the enthusiasm up in the market.

If at all the brand Aria wanted to create a crossover category, it should have created a design which had no similarity with any of the existing product categories in the Indian passenger vehicle market.

Tata Motors always nurtured an ambition to compete in the luxury segment in the Indian automobile market. It tried with brands like Estate, Safari, Manza etc but couldn't find huge success because Tata Motors was perceived to be a value-for-money brand and consumers were never comfortable with paying a premium for Tata cars.

A radical move for the company can be to create a separate identity and a division which is not endorsed by Tata Motors. Honda , Toyota and Nissan used this strategy successfully for entering the US luxury car market. Honda used Acura, Toyota used Lexus and Nissan used Infiniti as separate brands ( divisions) and found success in the US market. They used this strategy to tide over the perception that Japanese car brands are utility vehicles rather than luxury vehicles.Likewise Tata Motors can create a luxury division which will not have the Value-For-Money baggage of the parent brand Tata Motors.

I love the Tata brand and always wished that its products met with success. But these brand launches were disappointments because very obvious , fundamentals are overlooked and valuable time and brand equities are lost. But Tata Motors are know for perseverance and resilience. Hope that Aria will clean up the positioning mess and reach its rightful destination. It needs to redefine its identity by answering this simple question - What exactly is Tata Aria ??

Tri-Activ : Anti-Bacterial Protection

2011-09-27T01:27:00.000+05:30

Brand : Tri-Activ
Company : Piramal Healthcare

Brand Analysis Count : # 499

Tri-Activ is an anti-bacterial soap from Piramal Healthcare. Piramal Healthcare has been increasingly active in the OTC and personal care space. Tri-Activ was launched in early 2011 and will be competing against the like of Dettol and Lifebuoy.

Tri-Activ is positioned as an anti-bacterial soap with germ killing property. The brand is claiming to be India's Grade 1 anti-bacterial soap. The brand belongs to medicinal soap category of the Rs 8000 crore toilet soap market.

The medicinal soap/ hand-wash category got lot of attention in the Indian market recently after the outbreak of H1N1 epidemic. Marketers cashed in on the opportunity by scaring the hell out of consumers and presenting their products as the ultimate protectors of humanity against such epidemics. The medicinal personal care products which was a niche category before these outbreaks suddenly began to be a part of the mainstream category.

It is in this context that the launch of Tri-Active become significant. The brand is a pure medicinal type soap with strong clinical positioning focusing on germs, protection, doctors etc. The brand is currently available only in medical shops further reinforcing its medical positioning. This restricted availability will reduce the scope of sales of such a product .

The brand will be initially looking at consumers who are too worried about getting sick. Over these years , such kind of consumer segment is increasing in size. Despite the economic growth , Indian cities are prone to such outbreaks. Take the case of my state Kerala which boasts about high human development index and 100% literacy, the state is now reeling under frequent outbreaks of epidemics like Dengue fever, H1N1, hepatitis etc. The fear evoking coverage across media about these diseases force the consumers to scramble for whatever protection that they can avail of. Products like Tri-Activ will benefit from this hysteria.

Indian soap market has always accepted these germ killing soaps wholeheartedly. India's largest selling soap Lifebuoy is ruling with its health positioning so is the mega brand Dettol. Tri-Activ will be vying for a respectable position among these big players.

Having said that, the challenges for Tri-Activ are many. First challenge is the distribution. Piramal Group is well known in the pharma market but its distribution expertise in FMCG market is very limited. This may be the reason for Tri-Activ 's initial retail strategy being done through medical stores. To reach the vast Indian market is not that easy and Tri-Activ may have to leverage its strength in pharma segment to fmcg segment and that is not easy.

Second challenge is the value proposition. Tri-Activ being a specialist is expensive and it will take lot of effort to convince the consumers to accept premiumness of this soap. Consistent brand promotion is key to such convincing and going by the current promotional strategy, Tri-Activ has gone silent after the initial launch campaign.

Tri-Activ with in a few months of launch, introduced a brand extension - liquid hand sanitizer. That was surprising move since the parent brand was not even well established to support an extension.

The success of Tri-Activ will largely depend on the brand's ability to garner the retailer support and the investment it makes in brand promotion. Infrequent campaigns will not help for such a product if it wants to fight brands like Dettol and Lifebuoy.

Alternatively Tri-Activ can thrive as a niche brand which is positioned as a specialist. Such brands thrive on positive word of mouth and attracts that segment of consumers who either is affected by problems or are too concerned about health issues. In a highly competitive market like India, such niche strategy often makes more sense than going mainstream.

Benadryl : Triple Action Formula

2011-09-26T01:29:00.000+05:30

Brand : Benadryl
Company : Johnson & Johnson

Brand Analysis Count : # 498

Benadryl is one of the most popular cough syrup brands in India. Benadryl have a high brand recall among Indian consumers and at one point in time was the second largest selling cough syrup brand in India. The brand was originally owned by Parke Davis which later got acquired by Pfizer. Pfizer then sold this brand to Johnson & Johnson in 2008.

These ownership changes have affected the brand to a large extent. The brand virtually had no growth in the past few years. There is virtually no news or noise about this brand in the media.

When the brand was in the fold of Parke Davis, it was a prescription product. In 1999, the brand became an Over-The- Counter (OTC) brand. Benadryl was known as an anti-allergic cough syrup. Benadryl is the brand name for the molecule Diphenhydramine. The product was created by George Rieveschl and was first prescribed in 1946. ( source)

The brand had a huge equity in the Indian market. Although most of the cough syrups are prescription products, Indian consumers generally bought these brands over the counter. Most of the sales happen through word of mouth recommendations. Indian consumers have a feeling that consuming cough syrups does not result in any side-effects and hence they buy it without consulting a doctor. This practice has prompted many cough syrup brands to move into the OTC segment. Having said that the largest selling cough syrup brand is Corex which is still sold as a prescription product.

The problem started when Benadryl brand came into Pfizer's product portfolio when Parke Davis was merged with Pfizer. Pfizer owned the market leader Corex . The new owner had the dilemma of having two competing brands under the portfolio. Although technically Benadryl is an OTC and Corex is a prescription product, in effect these brands were cannibalizing each other. The confusion resulted in Pfizer selling this brand to Johnson & Johnson in 2008.

Benadryl was positioned as an anti-allergic cough syrup. The brand talked about a triple-action formula which gave relief to three issues- Cough, Cold and Sneezing. The brand launched several communication highlighting these 1-2-3 action. These campaign was based on the insight that Benadryl was narrowly positioned as a pure cough syrup while in reality cough is the end result of severe cold and sneezing. Benadryl offered relief to the other symptoms also.

Last two to three years, the brand is being virtually silent in the media. Globally Benadryl faced negative publicity for its recall of Benadryl ( for kids). This may be one of the reasons for the brand being silent in the media. The cough syrup market is heavily crowded with both prescription brands and OTC ones. There is a new wave of ayurvedic/herbal cough syrups entering this market. This long silence of Benadryl is going to hurt is position in the market very badly.

Quco Hair Perfume : For Great Smelling Hair

2011-09-22T11:31:00.000+05:30

Brand : Quco
Company : Vini Cosmetics

Brand Analysis Count : # 497

Have you ever thought of buying a perfume specifically for hair ? Were you ever conscious of how your hair smells ? If not, then marketers are out there to make you conscious about how your hair smells. From armpits to hair, perfume/deo brands are indeed expanding their horizon !!

Quco is a hair perfume brand from Vini Cosmetics. Vini Cosmetics was founded by Mr Darshan Patel who was the co-promoter of Paras Pharmaceuticals. In 2010 , Mr Darshan Patel sold his stake in Paras to start on his own venture. Quco hairspray is one of the many products the company has launched in recent times.

Quco is trying to create a new category of hair perfume in the Indian market. The hair perfume products are virtually unheard of in Indian market and the launch of Quco has created lot of buzz in the market .

There are lot of ! and ? about the scope of such a product category in India. One of the most important challenge that Quco face is to establish its usefulness in the mind of consumers. The brand is attempting to create a new category. The product is virtually unheard of in the market and consumers are not even aware of the need for a hair perfume spray . So even before establishing the brand, Quco needs to educate the consumers about the need for a nice smelling hair. The brand has launched its campaign in Television and is attempting to create awareness about the need in its first TVC.

Watch the ad here : Quco TVC

There are many factors that influence consumer adoption of new products like Hair Perfume . Some of the factors are Perceived usefulness, Perceived risks , attractiveness etc. The brand has addressed the perceived risk by claiming to be alcohol-free and safe for hair.

The fundamental problem is whether this product category has perceived usefulness in the mind of the consumers. Many consumers are not aware about the " hair smell " and even if they are conscious , the consumers depend on shampoo to handle the problem. Another issue is whether the consumer feels compelled to purchase a specific product to solve this issue.

Quco will be a niche brand because of the nature of the product. It has to be seen how Indian consumers will warm up to the idea of a perfume for hair. Just like Rexona and Close Up taught Indian consumers about odor, Quco will have to educate and convince consumers about hair smell.Will Indian consumer will find the need strong enough to invest in a new product and use it on a continuous basis. These are the questions which the market will answer in future.

Exo : Anti-bacterial DIshwash Bar

2011-09-19T17:15:00.000+05:30

Brand : Exo
Company : Jyothi Laboratories Ltd
Brand Analysis Count : # 496

Exo is a dishwash brand from Jyothi Labs. Exo is a challenger brand in the Rs 10,000 crore dishwash product category in India. The brand currently focuses on South India and is slowly spreading its wings nationally.

Exo was launched in 2000. The brand was launched as a part of the diversification of JLL whose bread and butter was from a single brand- Ujala. Exo entered a very tough market which was dominated by the market leader Vim.

In competitive strategies, theory talks about various strategies like Frontal Attack, Bye-pass attack etc. Exo chose to attack Vim directly and aggressively. When a competing brand chose to attack the market leader, it needs to have a credible differentiator inorderto compete and succeed. Vim have tremendous brand equity in the market and it is a tough task to fight such a leader.

Exo's marketing strategy is a notable example of successful frontal attack. The brand was able to find a credible and sustainable differentiator against Vim. Exo took the position of an Anti-bacterial dishwash bar to fight Vim.

Exo was India's first Anti-bacterial dishwash bar.As usual, the poor Keedanu ( germs) was at the receiving end. Exo positioned itself as a dishwash bar that killed all the bacteria in the utensils. The positioning was very smart since Vim was positioned on the basis of cleanliness.

Exo was innovative in creating an awareness about the possibility of germs in utensils. There was also another smart idea from the brand. In theory, we often say that the differentiator should be relevant, sustainable and not easily copied by competitors. Exo's positioning of anti-bacterial benefit can be easily copied by the competitor . In order to counter this, Exo used an ingredient "Cyclozan " to protect its differentiation. The ingredient brand " Cyclozan " ensured that the differentiation of Anti-bacterial benefit cannot be easily countered.

By launching Exo with anti-bacterial property, Exo created both point of parity and point of difference with Vim. The brand talked about cleanliness thus created parity with Vim and then used Cyclozan to establish point of difference thus creating a powerful position in the mind of the consumers.The results was visible . Exo became the second largest dishwash bar in South India.

To fight the aggressive attack by Exo, Vim launched its own anti-bacterial variant using neem as the ingredient.

Exo later went into a brand extension mode by launching Exo dishwash liquid and later Exo Scrub. With the acquisition of Henkel in India by JLL, the fate of Exo dishwash liquid appears bleak since Henkel's Pril is the market leader in the dishwash liquid market. Exo will now be restricted to only dishwash bar category.

Exo is a brand which is promoted exhaustively by Jyothy labs. The brand has very high share of voice and ads keep on driving the USP of germ-killing property. Since the dishwash bar category is not a high involvement category, the brand had benefited greatly by this share of voice.

With the acquisition of Pril brand from Henkel, Jyothi labs now have two formidable brands in the dishwash category. Vim now faces the most intensive threat to its leadership position. It will be interesting to watch how the fight will turnout to be.

McCain : Fresh Banega , Baat Banegi

2011-09-15T00:40:00.002+05:30

Corporate Brand : McCain
Company : McCain Foods India Ltd

Brand Analysis Count : # 495

McCain is one of the World's largest frozen foods manufacturers. This Canadian giant is known for its potato based frozen foods. McCain is a leading supplier of potato based items like French fries to leading quick service restaurants like McDonald. This giant has big plans for India.

McCain came to India in 1998. The brand primarily set up shop in India to cater to the requirement of its major customer- McDonald's. The company started with the import of potato based products later commissioned its first production plant in India in 2007.

Frozen foods is a category in nascent stage in India.The category is now worth Rs 1000 crore including B2B segment. Bulk of this business is contributed by B2B segment which consists of restaurants and fast food joints. Slowly the B2C category is growing and McCain is making all out efforts to tap this segment.

Frozen foods has low penetration due to many reasons. Firstly the consumers are not open to the idea of frozen foods yet. Another major impediment to the growth of this category is the distribution inefficiencies. The lack of freezer space at retailers, supply chain issues , retailer reluctance to stock this product category has created huge issues for marketers trying to create this category. How ever things have changed. Consumers have started to use frozen foods and the presence of large retailers gave the much required supply chain support to this category.

Although McCain started selling its branded products in India since 1998, the effort was largely restricted to BTL activities. The brands like Smiles existed in the market for long but there was not much promotions for the brands.

It was in 2011 that McCain launched its first TVC in India.

Watch the TVC here : McCain

The first commercial set in a typical modern Indian household is aimed at introducing the brand to Indian consumers . The brand did certain research on Indian consumer's mindset regarding frozen foods found that consumers doubted the freshness of such frozen foods ( common sense !). Frozen foods were often viewed by consumers as 'Old ' stale foods. The brand also found that this impression changed after they tried out these products. So the challenge was to convince the non-users about "freshness " of frozen foods.

It is a Herculean task for marketers to convince customers that Frozen foods are Fresh.The first ad successfully managed the difficult task of connecting the two attributes which are poles apart - Frozen & Fresh in a very subtle but effective manner. The ad makers used a story telling approach and by including the entire family unit in the ad addressed the concerns of all stakeholders of the family.

The brand has the tagline " Fresh Banega , Baat Banegi " which emphasis on the freshness aspect.

Although McCain's competency is in potato based products, the brand has tried to cater to the local tastes of Indian consumers. Its product range includes Indian dishes like Aaloo Tikka etc.The brand surprised the Indian market by introducing Frozen Idli which can be cooked within 3 minutes. The product is still in the market testing phase. The company has now focused on the snack food market and once the consumers are opened to this idea of frozen foods, more products like frozen meals will follow.

One of the best practice of McCain is its keen understanding of Indian consumers. The brand spent lot of time in understanding the market before entering the consumer segment. It strengthened its distribution and ensured retailer support before launching its promotions. The brand also took care of pricing to ensure that the value conscious Indian consumers are not scared away by the high prices. Usually frozen foods are expensive but McCain launched packs at price points like Rs 25 which entices consumers to try it out. Also the firm introduced its products in smaller packs because Indian refrigerators are usually small or have small freezers. The products like Smiles attract young consumers because of the form factor. So on many fronts McCain has put in lot of thoughts and innovation which will yield positive results.

The Frozen Foods category is now having lot of players including Godrej . The changing lifestyle has further strengthen the potential of frozen foods in the Indian market. It will be interesting to see how these players shape this market.

Xpert : Fast Action

2011-09-09T01:49:00.000+05:30

Brand : Xpert
Company : Rohit Sufactants Private Ltd

Brand Analysis Count : # 494

Xpert is a dishwash bar brand from Rohit Surfactants Pvt ltd (RSPL) which is now on an promotional overdrive. The brand is from RSPL which is famous for its Ghari detergent brand. Ghari literally made the large FMCG MNCs a run for their money. The Ghari brand is infact larger than the HUL's Surf and is the second largest selling detergent brand in the country ( source).

Xpert was launched in 2006 by RSPL as a part of its diversification. The brand is now competing in the Rs 800 crore utensil cleaner market. The market is dominated by HUL's Vim with a share of around 60%. The market is characterized by one big player and several small players. The nearest rival is Exo diswash bar and Pril with a share of around 8% each. As history has shown, fighting HUL's Vim for market leadership position is not an easy task but that is the risk that a challenger brand needs to take.

Xpert has chosen celebrity endorsement as a route to attract consumers towards the brand. For this Xpert chose Madhuri Dixit as the celebrity endorser. The brand is currently running a campaign in TV featuring the celebrity.

Watch the ad here : Xpert

The brand is using its Aquashine formula as the USP and like any other brand , it is talking about quick and easy cleaning.

The ad is very basic and rather than using Madhuri Dixit for testimony, the brand chose to use her as Gangu Thai ( a housemaid character in the movie Ganesha) for the campaign. If one has missed the Ganesha movie, the ad plot will be half lost.

Xpert is priced around Rs 10 for 200 g bar while Vim around Rs 12. Exo is priced at par with Xpert. The brand hopes that the price differential together with celebrity will tilt the consumer choice towards Xpert. This aggressive pricing + promotional strategy is going to affect the smaller brands rather than Vim in the short-term.

What is lacking in the current strategy of Xpert is the absence of a clear differentiator. While Aquashine formula is the USP, the brand fails to communicate what it means and how it is going to benefit . May be in future campaign, these will be explained. Without a powerful differentiator, Xpert may not be able to break into the market of Vim. Exo tried with its aggressive promotions and anti-bacterial properties with limited success. It is very difficult to create a differentiator in a market like dishwash bar and almost all options has been used up by the players.

It will be interesting to see how this high profile attack of Xpert will play out in the future. In the short-term we will see some action in this dull category .

Otto : The Symbol of Success

2011-09-07T00:43:00.000+05:30

Brand : OTTO
Company : Pothys Group

Brand Analysis Count : # 493

Otto is the readymade brand from Pothys Group. Pothys is one of the most reputed textile retail group in South India. The brand Pothys is a known name in Silk sarees and commands tremendous brand equity across South India.

Otto brand of men's wear started off as a private label has now moved to become a brand ( theoretically). The brand which was available at various retail stores in TN has now moved to other markets as well. Advertisements of this brand has began showing in various media across markets other than its core TamilNadu market.

What is striking about the current campaign of OTTO is its celebrity driven brand strategy. OTTO although was in the market since 1997 is now upping its ante across various markets this season. The brand has roped in the Tamil Superstar Vikram as the brand ambassador. Print ads featuring the star is now running across Kerala where the shopping season has started coinciding with the Onam festival.

Watch the television campaign here : OTTO shirts

First it is one of those rare instances where a retailer upgrades a private label to a brand and puts that brand through other retail outlets.In that way Pothys deserves to be appreciated for the risk it has taken to build a brand in the hyper competitive readymade market.

Having said that , the brand had fallen prey to the celebrity endorsement trap where more than anything, celebrity over shadowed the brand. It is true that celebrities like film stars command huge respect and credibility in markets like TN, AP etc and the endorsement by a star like Vikram will take the brand to new heights, in the long run it is not a good strategy for the brand.

The brand seems to be heavily depended on Vikram to deliver results. There is no mention of product features, USP, positioning or differentiation. The brand also did not try to leverage the equity of its parent Pothys. By not addressing these critical brand building basics, OTTO has lost valuable opportunity to build an image for itself that would sustain even after the contract with the celebrity is over. The brand name OTTO is a German term meaning Wealthy.

The brand has chosen a positioning loosely on being a success symbol. The brand has the tagline " Symbol of Success " and uses the celebrity as the proof. But given the power of the celebrity, OTTO could have done better if it had a proper brand building strategy aimed at long-term. Ideally the brand should have done these things

Identified a strong sustainable USP
Positioning statement
Endorsement by parent brand Pothys
Campaign combining product feature + Positioning

But the current campaign focus on earning short-term brownies riding on the popularity of Vikram.

Velocit : First Joys of Motherhood

2011-09-03T17:24:00.000+05:30

Brand : Velocit
Company: Dr Reddy's

Brand Analysis Count : # 492

Velocit is a unique brand. The product belongs to Rs 1000 crore Indian diagnostic market. Velocit is a Pregnancy Diagnostic Kit launched by Dr Reddy's in 1998. The brand had grown the category and has built a leadership position in the market.

There has been a significant growth in home diagnostic kits due to the larger incidence of diseases like diabetes, BP etc coupled with increasing awareness among the public about detection and monitoring of such diseases. Doctors also began recommending such home based diagnostic kits which further resulted in the growth of the market. This category of products are called Point of Care ( POC) testing market. POC refers to any testing made outside the traditional testing centers like labs, hospitals etc.

Home pregnancy kits gained popularity in India owing to the convenience and confidentiality it offered regarding testing pregnancy. Gone are the days when pregnancy was guessed with symptoms like Vomiting. Doctors also began advising women to test their doubts using such kits.

Home pregnancy kits like Velocit uses the presence of a hormone called Human Chorionic Gonadotropin in the urine to confirm pregnancy.

Products like Velocit marketed itself through recommendation from doctors during the launch phase. The ethical route to promotion was adopted since consumers was unsure about the efficacy and accuracy of such products. The emergence of competition and the growth of the category prompted these brands to promote itself aggressively through advertisements.

Velocit started its branding focusing on functional benefits. It was positioned as "3 Minute Wonder " referring to the speed with which the consumer will get the result. Now Velocit has moved to a higher positioning platform focusing on " First Joys of Motherhood ". The brand says that the news or confirmation of pregnancy is the first joy of motherhood and the campaign puts the brand right at that first moment of joy.

Watch the ad here : Velocit

The brand also runs a print campaign along the same lines in major women's magazines. This emotional positioning will work well for the brand. The insight behind the " first joy of motherhood " should be appreciated since it strikes a chord with the consumers.

The increased number of competitors has made promotions crucial in category like that of Velocit. Most of the sales happen through word of mouth /referrals. But that WOM should be reinforced and complimented using ATL campaigns. Velocit has done this effectively.

Brand Update : Amrutanjan wants to be Sexy

2011-08-30T17:19:00.000+05:30

It has been a long time since I updated about Amrutanjan. A lot has happened with this brand including a rebranding exercise and launch of various variants. Amrutanjan which once had a generic status in the pain balm market is now the third largest player in the Rs 1700 crore pain balm/rub market with a market share of around 10%. The balm which was projected as a one-stop solution for all kinds of pain found it difficult to position itself in the increasingly fragmented market. With more and more specialized brands entering the market, Amrutanjan's positioning of an all-purpose brand became largely diluted.

Realizing this, the brand came out with a slew of variants and a change in the positioning. The brand also rebranded itself with a change in the logo to make it more contemporary and appealing to younger generation. Amrutanjan launched a sub-brand Amrutanjan Relief specifically for Cold management product range. The brand also introduced Roll-On variant positioning it on the basis of convenience in carrying.

In the promotional front, the brand changed its famous " Its Gone " ( Fast Relief) positioning and experimented with various other positioning platforms. In 2010,the brand roped in celebrities like Asin to endorse the brand.

Another experiment in promotion was the " Be Ready " campaign where ten ' slice of life ' situations were shown in the TVC where people accidently got injured. The campaign wanted consumers to be ready with Amrutanjan because one never know when injury will happen. The campaign further asked consumers to share their own videos of such instances.

When its main competitor Zandu Balm sizzled the market with Malliaka Arora , Amrutanjan followed suit with an attempted sizzling ad for its roll-on variant. According to Soumyadip of Cutting The Chai blog, the ad is inspired by the (in)famous Savita Bhabhi .

Watch the ad here : Amrutanjan Roll on

The ad also gives a new tagline " Kick Out Pain " for the variant.

In my opinion, the new campaign qualify for one of the worst brand campaigns in India. The ad which is of poor taste neither talks anything sensible about the brand nor it is interesting. The brand thought that this campaign would become viral but that also did not happen. Overall it was a mega flop campaign.

Amrutanjan never found a strong positioning ever since it ditched its " Its Gone " ( fast relief) platform. There was no reason for the brand to ditch such a strong memorable positioning. Now it is paying price for that mistake.

Related brand

Amrutanjan

Wella Kolestint : Deep, Longer Lasting Color

2011-08-26T01:08:00.000+05:30

Brand : Kolestint
Company : Wella ( P&G)

Brand Analysis Count : # 491

Competition is hotting up in the Rs 1200 hair color market in India. World's leading hair color brand Wella's Kolestint is upping the ante in the fast growing premium hair color segment in the Indian market. Wella is World's biggest cosmetic company based in Germany. Wella has a rich heritage dating back to 1880 and was created by Franz Stroher.

In 2003, the company was acquired by P&G.

Kolestant is the premium hair color brand from Wella. The brand was launched into the Indian consumer market in 2010. The brand is currently on a promotional overdrive with a series of campaigns across the media.

Indian hair color market has seen significant shift over these years. The segment was pioneered by Godrej Ltd with its hair dye products. From hair dye targeting the greying Indian consumer, the category has seen a remarkable shift in the last few years. Hair coloring has now become a part of urban Indian consumer's personality. From a product used to mask ageing, hair color has become a part of fashion . While hair dye was predominantly used by the greying consumers, hair color has found tremendous acceptance across various age groups. Hair Colors infact has consumed the hair dye market atleast in the urban market.

This product category has found so much acceptance that ET puts the urban hair color market at Rs 600 crore growing at the rate of 25% per annum. This stupendous growth has got the attention of all major cosmetic brands to enter into this segment.

Kolestint is a premium hair color brand directly competing with the market leader Loreal. Hair color market is classified into three product categories - powder/cream/henna. Powder form is popular in the economy segment while premium segment prefers the cream product form. The top end brands target the SEC A segment of the Indian consumers.

The market leader Loreal is positioned on its brand equity and premiumness while the new entrant Kolestint is taking the benefit positioning. Kolestint's USP is that the hair color lasts much longer compared to competing brands. The brand had a consumer insight that most of the time, hair coloring goes unnoticed.Consumers complain that even after spending lot of money on hair coloring , the effect is not noticed and the coloring lasts only for a few days . Kolestint has used this insight to position the brand as a hair color that not only lasts longer but also will get you noticed. The brand has used this proposition very effectively using celebrity testimonials.The brand has used Noticability Attribute in its launch ad with John Abraham and Bipasha Basu.

The brand used popular television/bollywood celebrities like Shruti Seth , Ragini Khanna etc in the subsequent campaigns which talked about their own experience with the brand. In the follow up campaigns, the brand focused on Long Lasting Color benefit as the USP.

Watch the campaigns here : Shruti Seth

Here the brand is using the same strategy of Loreal to break into the market leader's position. Loreal have also used celebrity testimonial ads to boost its image. Kolestint was wise enough to not to chose high profile celebrities for the testimonial ads because most of the time consumers discount those testimonial ads. The choice of popular cine/television artists like Shruti Seth gave more authenticity to the testimonial ads compared to high profile celebrities.

In the hair color market, longer lasting colors and noticability are two major attributes that consumers look for. Kolestint has made a major marketing gain by focusing on those two important attributes. The brand has followed up its brand campaigns with a below-the-line activity of running a Switch Event across the markets. Consumers are asked to bring their unused non-Kolestint hair color packet and exchange it with Kolestint hair color. Since hair color products are experiential in nature, getting consumers to try the brand is very essential. These switch events aims at encouraging the users of competing brands to switch to Kolestint.

The premium hair color market is going to witness huge competition in the coming months. The market leader Loreal is not going to wait in the sidelines and will rather fight Kolestint directly . It will be a category worth watching.

Brand Update : Jazz Gets Reasonable

2011-08-22T10:24:00.000+05:30

Finally common sense prevails over Honda Jazz. The brand is relaunched with a significant reduction in price marking the end of aggressive market posture by Honda. Honda have a terrific brand equity in the Indian market with its City being one of the most successful product which lead the premium sedan market in India. But with the aggressive product launches from Volkswagen, Toyota and others coupled with Honda's over confidence led to the situation where the brand was dislodged from its market leadership. This over - confidence has blinded the company from understanding the competitive landscape in the market which it operates. Even Honda is not immune to marketing myopia.

This attitude of aggression and over-confidence was evident in the company's attitude towards Jazz. Jazz was launched at a price of Rs 7-9 lakh INR and the attitude was Take It or Leave It. Indian consumers choose to leave the brand and sales floundered. But all through these years, the brand maintained its stance on not reducing its price and depending on the brand's strong image to lure customers towards expensive Jazz.

The sharp decline of the sales of Honda City in 2011 was a wake up call for Honda. The company realized that a positive brand equity may not guarantee sales. The brand needs to make sense to the customer. It is a surprise that a reputed company like Honda was not able to understand the Psyche of Indian consumer . Honda also failed to see the changes that were happening in the Indian passenger car market. The entry of new players and the shift of consumer interest towards diesel paved the way for the Honda City's dethroning from the leadership position. These factors also made Jazz irrelevant in the Indian market.

It is in this light that Honda decided to reposition Honda Jazz at the price point. The brand has reduced the price by almost 1.5 Lakh INR and Jazz is now available at price range of 5.5 Lakh to 6.5 Lakh INR . I think this price rationalization is too late too little for Jazz. The market is too negative for a premium priced petrol hatchback. Even at the current reduced price, Jazz is expensive compared to Toyota Liva and even Etios.

Having said that, the brand should be credited with an attempt to create the premium hatchback market in India but the timing was wrong and value proposition of Jazz was not good enough to justify the steep price.

Consumers may adore the brand but to make him purchase , the brand needs to make sense.

Related Brand

Honda Jazz

Brand Update : Horlicks Goes Premium With Gold

2011-08-18T17:50:00.000+05:30

GSK's megabrand Horlicks has launched a premium variant - Horlicks Gold in select cities. The new variant is priced around 30% premium over the regular Horlicks. The new variant's USP is the presence of double nutrients and a premium looking packaging.According to news reports, Horlicks Gold has better taste and aroma compared to regular one.

Horlicks has been on an extension spree in the last couple of years launching both product-line extensions and brand extensions. The brand touted itself to be a megabrand which endorses a wide range of products across categories. The latest is the foray of Horlicks into Premium Health Drink market.

Infact there is no such category in the Indian market. Most of the brands are priced in similar lines and it is the first time that a brand is aiming to create a premium segment in the Malted Health Drink market. The move also marks a shift in the segmentation strategy of Horlicks. Horlicks has used predominantly Age based segmentation for all its product development . It used gender as a segmentation when it launched Women's Horlicks. Now the brand has used Income as a segmentation variable. Although Age, Gender , Income etc comes under Demographic segmentation, using Income as a segmentation is first in this category of products.

The challenge for this variant is to convince the customer to pay a premium for Horlicks Gold. In the store shelf both Horlicks regular and Horlicks Gold will be dispayed and what will prompt consumer to chose Gold over Regular is the critical question. I don't think that double nutrients or packaging is a strong enough reason for consumers to pay a 30% premium. Does that mean Regular Horlicks is inferior product to Gold ? Is the brand targeting first-time users or expect the regular users to switch to the premium brand ? These questions will be cleared once the brand starts communicating.

Horlicks is now in a extension trap. The brand in pursuit of market share is using extensions as a strategy . Too many extensions are bound to confuse the customers. As I understand, Horlicks Gold is aimed at the entire family . But this Premium variant so far fails to offer a very powerful differentiation to justify its premiumness over its own Regular variant. That can be a problem for Horlicks. Its too early to make a prediction but in the store both these variants looks the same except for the price. It is now upto the brand communication to do the convincing.

Maruti A Star : Stop @ Nothing

2011-08-17T00:24:00.000+05:30

Brand : A Star
Company : Maruti Suzuki India Ltd

Brand Analysis Count : # 490

A Star was an ambitious brand for Maruti Suzuki India Ltd ( MSIL). The brand was expected to consolidate the massive leadership position of MSIL in the A2 segment of Indian passenger car market. The brand was also expected to penetrate into the highly lucrative demographic market of young Indians.

Launched in 2008, A Star was a global car made in India. The brand was touted as a World Strategic Model and was the first car to be fitted with the famed KB series engine. The brand was expected to fit in between Zen Estillo and Ritz priced around Rs 3.5 lakh to 4,.5 lakh.A1 and A2 segment ( together called as Small Car Segment ) constitutes around 80% of the Indian passenger car market.

A Star was launched with two objectives - to tap the export market and also to launch a model in the premium A2 segment. The first objective was met through a series of strategic alliances with Nissan and Volkswagen. The grand plans for the Indian market however hit a rough patch over these years with A Star failing to impress the Indian consumer after the initial enthusiasm

The brand started its journey with an aspirational note positioning itself as an aspirational- loaded- young- car for the successful ones.The brand was also a highly eco-friendly car that met the toughest European emission standards. The brand roped in Farhan Akther as the brand ambassador and adopted the tagline " Stop @ Nothing ". Farhan Akthar was reigning hot with his movie Rock On and A Star tried to capitalize on Farhan's image as a cool successful young man.

Watch the ad here : A Star Farhan

The brand was projecting itself as a sports car for the youth and was one of the first car brands to show car stunts in their campaigns - Watch another ad here

Despite these attempts to position the car for the youth, the sales started sliding and was not meeting the expectation of the company. One of the major complaint about A Star was the space. Although the car was rated high on drive quality, the interiors was totally cramped even had less space than Alto. The back seat virtually was too crampy and as one of the reviewer commented - the car is suited for a bachelor . This single disadvantage threatened the entire life of the brand coupled with the fact that A Star was launched during the beginning of recession. It is an irony that Zen Estillo sold more car than A Star because it was more spacey although less modern.

In 2010, the brand faced another blow interms of a recall because of a fuel leak. The recall dented the image of A star as a unreliable car.

To counter the sales decline, A Star tried to change the promotional strategy by adopting a functional thrust to the messages than the earlier emotional take. The brand also began to talk about A Star consumer profile inorder to boost it image as a car for youngsters who believe in themselves. Watch the ad here

2010 also saw a slew of product innovations for A Star. The brand launched an automatic version which was very well received by the consumers. Another innovation was the introduction of personalization option for A Star. The brand launched Wrapping kits using which consumers could personalize their car. The kits was pricey at around Rs 16000 which scared many consumers away from that option.

2011 was the year when the brand got really aggressive and bold . The brand is currently running a campaign which talks about Whakypedia which is A Star's dictionary of commonly used terms like Stepney ,censored test drive , etc. The brand uses the tagline " New Definitions for New Generations " for this campaign.

The ads definitely bring lot of youthfulness and energy to the brand and after the campaigns, there are lot of A Stars on the road ( discounts too are a reason). But the brand's product deficiencies cannot be masked by smart campaigns.

A Star will do well as a first car for youngsters. The brand will fit those customers who cannot afford a Swift or a Ritz but would love to have a reliable car ( predominantly Maruti choosers). Beyond that , A Star will not be able to impress a family man solely because of lack of space.

Brand Update : Hole New Fashion from Polo

2011-08-10T14:24:00.000+05:30

The new campaign " Hole New Fashion " is one of the best campaigns I saw in recent times. The communication once again brought back the humor, excitement and freshness into the brand. Polo has always been an interesting brand. The " Mint with a Hole " virtually made mint candy category very popular in the Indian market.

The brand was on a hiatus after the " what is your hole story " campaign which took a different take on the concept of " Hole ".

The current campaign introduces four new flavors for Polo - Lime Mojito, Watermelon Sorbet, Peach Schnapps, and Cocoa Mocha. The most interesting factor being that these new variants are positioned as signature flavors which are "designed" by the Goa based Designer Wendell Rodricks. The brand achieved new heights in creativity when it partnered with a designer to launch a Fashion Range. The new range of Polo is known as Signature Flavors and is a classic case of a Celebrity - Brand co-creation.

What is most important in the new campaign is the new thinking that Polo brought in to mint candy. It is a great big idea to see variants as a fashion range and the execution is perfect. According to Economic Times, the flavors was such a big hit that the entire stock was sold out in two weeks in markets where it was introduced.

Watch the ad here : Polo Signature

The new campaign will significantly help the brand Polo to reinforce its positioning as an off-beat interesting fun loving brand. The epitome of the brand's personality is its ability to think out of box which is conveyed by the tagline " The Mint with a Hole ". The brand tied to maintain its personality in most of the campaigns. The current campaign brings in much needed freshness to the brand in every sense. The new variants will also bring lot of new consumers to the brand . It also gives the existing fans of the brand to indulge more of the brand.

I am not sure whether these signature flavors are limited editions or permanent addition to the product-line. What ever be the life of these variants, it has achieved in elevating the brand to a higher level of positioning.

Related Brand

Polo

Vi-John : Building Brand on Celebrity Power

2011-08-06T16:21:00.000+05:30

Brand : Vi-John
Company : Maja Healthcare (Vi-John Cosmetics)

Brand Analysis Count : # 489

Do you know that Vi-John is the largest selling Shaving cream in India ? I didn't knew that till I saw Shah Rukh Khan spreading this message across the media. The marketing world is full of surprises. Vi-John which is from the house of Maja Healthcare is an interesting brand. There are lot of interesting facts about this brand which has virtually grabbed attention nationally through the endorsement from none other than Shah Rukh Khan.

Vi-John is not a new brand. The brand has been in existence from 1960 and has a strong presence in the rural market.According to certain reports, the brand has around 60% penetration in the rural market. That makes the claim of " largest selling shaving cram " valid.

Vi-John is also known for its innovation in the distribution strategy. Unlike the usual personal selling brands which focus on retail formats, Vi-John tried to innovate on the distribution by pushing it through saloons. The brand also have huge equity in saloons which has helped the brand tremendously. One of the main reason for the success of Vi-John is the keen awareness about the consumer needs. While global giants like Gillette failed to impress the rural consumer, Vi-John understood that rural consumer needs are different and its shaving cream produced more lather, better fragrance ( strength) than the competitors.

Vi-John is not only into shaving products but a whole range of personal care products. The company has roped in celebrities like Sonali Bendre, Bipasha Basu etc.

Vi-John has come into limelight with the endorsement from SRK for its shaving cream range. The brand is currently running a commercial featuring SRK.

Watch the ad here : Vi- John

The advertisement is very basic with the usual stuff like Women , Smooth Shave and Keedanu (Germs). The brand ambassador stresses the fact that Vi-John is the largest selling Indian shaving cream and that adds lot of power into the brand's plan to enter the national market.

The brand has moved from its low-key channel based strategy to a highly aggressive celebrity based pull strategy to cater to the larger market. Although this strategy gives immediate results interms of popularity and trials, the sustainability of such a pull strategy will depend on the investment on promotions. These expensive celebrity based pull has a potential of draining valuable resources over-time and the brand hopes that the market returns will justify the investment made on such promotions.

The high profile campaigns how ever fails to give a brand identity to Vi-John. The umbrella brand Vi-John does not have a positioning on its own. The brand neither has a tagline nor a core positioning which could be extended into various product categories. Since Vi-John is an umbrella brand, the company should have tried to develop a positioning for the core-brand and then used various campaign for its products. But instead, the firm tried to promote its shaving products first. The only issue is that people will start perceiving Vi-John as a shaving product brand rather than a personal care brand.

When promoting a brand which endorses multiple product categories, it is essential to develop a brand positioning hierarchy which shows how each of these products will be positioned and how the umbrella brand will be used to promote these products. It will be wise for Vi-John to think of developing a brand personality for its parent brand and then leverage that across its product range.

Brand Update : Mentos needs Mentos

2011-08-03T00:16:00.000+05:30

Mentos recently launched a new variant Mentos Watermelon flavor. The brand is currently running a campaign for the new variant. Mentos has been a very interesting brand because of the unique product features and famously humorous campaigns. The tagline " Demaag Ki Batti Jalao " has been one of the most famous taglines in the Indian context .

The new ad somehow was way off the creative standards that the brand had set for itself.The ad features a young man using a watermelon carved as a helmet to evade a traffic police check really tests the common sense of the audience.

Watch the ad here : Mentos Watermelon ad

The policeman's expression of " what the hell " sums up the creative execution of the positioning of the brand in this campaign. The protagonist of the ad looks like an idiot wearing that watermelon helmet and the only saving grace being the " yeh Jawani " song.

I used to look forward to Mentos' ads because there was refreshingly new ideas that were being tested in those campaigns. From the campus to the last animated ad, Mentos ads were bang on the positioning of a " refreshing chewy". The current campaign really lacks the standards of the early campaigns.

For a brand like Mentos, each of these ads are important for two reasons - the brand does not have too many campaigns in an year. Typically it is one or two ads. Those ads usually are very good and is often used again and again throughout the year. Second reason is that consumers expect really high quality creatives from this brand which boasts of being a " brilliant " brand. So in this case of watermelon flavor, the agency failed to deliver a quality creative.

Related Brand

Mentos

Brand Update : Titan does an Eco-Drive with HTSE

2011-07-30T00:41:00.000+05:30

Aiming to consolidate the leadership position in the Indian watch industry and to further thrust the brand's attempt to enter the premium watch segment targeting young consumers ,Titan launched a new series of watches branded as HTSE.

HTSE stands for High Tech Self Energised .

Titan has been trying out various strategies to enter the lucrative luxury and premium segment in the Indian watch market. Titan was always associated with the premium segment targeting the middle and upper middle class of the social strata. The Luxury segment of the market is now occupied by the global iconic brands like Cartier, Rado, Omega etc. Titan tried to enter this market with the brand Xylys recently. HTSE is an attempt from the brand to tap the lucrative segment of upwardly mobile young Indian consumer.

HTSE range of watches is characterized by its ability to energize itself using the light from the surroundings. That means the watch does not run on a battery. The brand is targeting the techie youth who would like to flaunt their gizmos ( source : afaqs).

The brand is currently running a campaign featuring the brand ambassador - Aamir Khan

Watch the ad here : Titan HTSE

The ads are undoubtedly well made and gives an ultra-cool image for the new range. Aamir Khan perfectly gels with the brand. Aamir and Titan can be termed as a classic example of a perfect celebrity-brand match.

The technology that drives HTSE is not something new. Citizen was a pioneer in bringing this technology to the watches through its Eco-Drive range of watches. Eco-Drive saved the Citizen brand from near-death and gave the brand a tremendous boost in the Indian market. Eco-Drive was positioned as a sophisticated ultra-cool watch and the brand caught the attention of the young Indian consumers who wanted to flaunt their savvy personality. While Titan was perceived as a great brand, it was never considered techy or ultra-modern .Titan felt that such a serious persona will alienate the young consumers who look for exciting , modern brands.

According to Business Standard ( Link) Titan was working on technology to compete with Eco-Drive.And that effort has been fulfilled in the launch of HTSE. HTSE thus fills in a big positioning gap in the brand. The brand now can boast of being as technically advanced as any other watch brand in the world.

One of the interesting factor that was noticed was the branding of this range. Titan chose to brand this range using an acronym HTSE. I am not really convinced about the effectiveness of this naming strategy. The brand could have chosen a proper name for the range rather than a dull acronym. It could have used HTSE as an ingredient brand and extended this ingredient brand to support all its other range of watches. So by using HTSE as a sub-brand, the company has limited the technology to a range of watches. So every watch that runs on this technology would come under HTSE range. If it had used HTSE as ingredient brand, that would have been a powerful differentiator and can be leveraged across the various sub-brands of Titan. Eco-Drive is used by Citizen as an ingredient brand and uses this technology to support all the range of watches.

However as a sub-brand, HTSE has the potential to further Titan's leadership position among the lifestyle segment. This technology will help Titan to reposition itself as a exciting brand rather than the current image of a serious brand.

Related Brand

Titan

Marketing Practice Ranked As One of Top 10 Indian Blogs

2011-07-28T10:35:00.000+05:30

It is with great pleasure to inform my dear readers that this blog has been rated among the Top 10 Indian Blogs ( Individual) by the reputed Global PR Firm Edelman.

This has been possible only because of the support and encouragement of the readers of this blog. Thanks a ton for the support and patronage.

Brand Update : RIP Sparsh (2006-2008)

2011-07-22T16:57:00.000+05:30

Sparsh which was expected to give a tough competition to Johnson & Johnson is history. Infact the brand was dead within a year of its launch. The brand was silently put to rest by Marico and there is no mention of the brand in the company website.

Sparsh was a serious foray by Marico in the baby personal care segment. The segment is hugely attractive with a major disadvantage - which is the presence of Johnson & Johnson. And it is really amazing to see that the brand equity of J&J is such a powerful entry barrier that even the best of FMCG marketers cannot break the stronghold of J&J in the segment.
Marico is not an ordinary player. The company had proven its marketing acumen with its successful brand portfolio. But in the case of Sparsh, the company had to beat a retreat. And beating a retreat in the baby segment market is one of the biggest mistake that a brand can make.By withdrawing, the brand is breaking the trust factor which is very vital in surviving in this segment.

Sparsh could not survive because mothers preferred to be loyal to J&J because of the trust that J&J brand had with the consumers. It is not easy for a new brand to break that bonding. Wipro tried with its Baby Soft but was not successful. Now Sparsh bite the dust fighting the giant.

So is it not possible to fight a giant like J&J ?. Theoretically it is possible. But it takes long years and millions of cash to be the profitable No.2 in the market . Not many companies were willing to burn that much cash. Although Sparsh is now dead, there are reports of a possible rejuvenation of the brand. It would have been wise if the brand fought really hard and stayed put in the market rather than surrender meekly within a year of launch.

Related Brand
Sparsh

Brand Update : McVities Gets into Celebrity Endorsement

2011-07-19T00:04:00.001+05:30

World's first digestive biscuit is now banking on celebrity power to stay in the fiercely competitive Rs 9000 crore Indian biscuit market. The brand has roped in Bipasha Basu and Shriya Saran to endorse the Mcvities Digestive brand. Both the actresses are known for their " Health Consciousness " and are well accepted by the people who would like to be fit and healthy as these celebrities project themselves to be.

The endorsement from the celebrities also marks a shift in the positioning of the brand. During the launch phase , McVities was harping on the taste and had adopted the tagline " The new language of Taste". For the Digestive variant, the brand has adopted the tagline " Habit you would love to keep".

Watch the new campaign here : Mcvities Digestive

The ad has tried to make the brand appeal to the younger audience ( 25 + health conscious adults). The brand is also trying to impress upon the audience by showing its international acceptance.

McVities Digestive has playing on a very difficult market. Despite a very visible trend towards health, Indian consumers are yet to put that into actual buying. According to recent research, Indian consumers doesn't compromise on taste. So rather than indulge in a taste-less healthy food, Indian consumers prefer to take less of tasty junk food. This has forced many companies to scale down their ambitious plans to launch healthy snacks and foods.

McVities is trying to create more usage for the biscuit by asking the consumers to indulge in more occasions. Although theoretically the strategy is sound, it will be very difficult to make Indian consumers to compromise on taste. I don't think that Bipasha or Shreya is going to make much impact on the sales of McVities Digestive among the intended target segment (25+ adults). The presence can definitely increase the visibility of the brand and thus more trials. But for biscuits, the success is in making the consumers return to the brand again. McVities definitely will thrive in the niche market but may have to wait long till healthy biscuits will become a part of the mainstream.
Related Brand
Mcvities

Brand Update : All Out Kills the Frog

2011-07-13T23:57:00.000+05:30

In a sad development, the new owners of the brand All Out - M/s SC Johnson has killed the most powerful brand element of All Out- The Frog. The new campaign of All Out does not feature the famous All Out Frog which was instrumental in popularizing the brand across various segments.

From the birth of the brand, the frog has been the unique identifier and differentiator for All Out. The character was very much instrumental in conveying the effectiveness of the brand.

People began to instantly understand the frog's symbolic meaning. But the Frog has now moved into history. The current campaign not only excludes the frog but the entire positioning of the brand has been changed. Instead of the frog, the brand is now following the typical laser effect that all other brands shows in their respective ads . The brand now has the tagline " All round protection for the family " and has moved away from being the " Yamraj for Mosquitoes ".

The removal of All Out frog is a definite retrograde step for the brand. The learned minds of the company forgot to appreciate the effort and the money that has been spent on creating such a powerful brand element. The frog was also a powerful differentiator for the brand. All these has been removed in one stroke. I don't understand the rationale or logic behind killing such a powerful differentiator . If that brand element was replaced by another powerful element, it would have been fine. But rather, the new campaign is nothing but a copycat of other similar brand's advertisements. So in a way the company has found an ingenious way to kill a powerful brand.

Related Brand

All Out

Brand Update

Brand Update : Grow Up to Verito

2011-07-12T00:09:00.000+05:30

After the rebranding of Logan to Verito, Mahindra has undertaken the most difficult task of positioning the new brand Verito. The task is tough because the brand needs to distance itself from its earlier avataar - Logan ( atleast in the positioning). And the latest campaign was able to do justice to the task of creating a new platform for the brand.

Watch the ad here : Mahindra Verito

The ad takes the brand out of the Logan's rational positioning and puts some personality into the brand. This is very significant for the brand because Logan was positioned purely as a rational brand and Verito needs to create a distinct personality away from Logan. Mahindra thus chose to do that literally by bringing in a personality called the Verito Man. Verito Man although has some legacy qualities of Logan like rationality, the brand has become more human. The brand has a new tagline " Grow Upto Verito" asking the small car owners to move up to the brand. The brand now is talking to the owners of small cars who are contemplating to move to a bigger car.

For a start, the ad seems to be good.The idea of a Brand Man is nothing new and idea has been used many times by different brands.In the case of Verito , this concept of Verito Man can be used to create a brand personality which will be critical for the brand's future.

Verito's prospective buyers anyway is not going to be allured by the ads but will be driven by the logic of buying a value for money sedan. But Verito Man will definitely bring the brand into their choice set.

Soon after the rebranding, lot of Verito is on the road and that is a good sign for the brand.

Ruf N Tuf : Struggling to Survive

2011-07-07T16:49:00.000+05:30

Brand : Ruf N Tuf
Company : Arvind Mills

Brand Analysis Count : # 488

Ruf N Tuf was an innovative brand which virtually revolutionized the Indian jeans market. It was also a brand which ultimately failed to capitalize on the tremendous growth that it created. Born in 1995, Ruf N Tuf was India's first Ready To Stitch jeans brand. Ruf N Tuf along with Newport Jeans virtually made the jeans category penetrate into the semi-urban and rural markets.

During the 90's jeans gained much prominence in the urban markets. Although there were enough room for all the players in the market, Arvind mills felt the need to expand the market by targeting the rural/semi urban market. The strategy was partly driven by the increased competition from the urban market by well known global labels.

Ruf N Tuf was a brilliant idea. The concept was to sell the ready-to-stitch jeans to the consumers who were not accustomed to buying readymade clothes. The ready-to-stitch brand was very affordable and broke the price barrier for this category. Jeans were no longer an aspirational product but became affordable to a larger section of the market.

The idea of ready to stitch jeans caught the attention of the consumers. The brand was highly successful in the initial phase of the lifecycle. Consumers liked the very relevant brand name and the price was the real game changer. For 299 one was able to afford a good quality jeans when the average prices of readymade brands was over Rs 700. The brand had the Bollywood Action Hero Akshay Kumar as the brand ambassador for Ruf N Tuf. These tactics made the sales of the brand soar during the initial phase of the brand's life.

The successful run of Ruf N Tuf did not last long. The brand faced significant problems from counterfeits which merely copied the brand elements and fooled the consumers. Ruf N Tuf tried to manage the counterfeits by embossing log on the jeans pocket but these measures found little success.
The brand then began to face another issue which is directly linked with its product performance. The idea behind Ruf N Tuf's business model is that the tailor will stitch the jeans in a way that is comparable with the readymade ones. That assumption proved wrong. Consumers began to feel that the tailors were not able to bring the finishing in a perfect manner compared to readymades. The local brand made use of this weakness by launching low quality jeans with good stitching and competitive price. This strategy of local brands virtually killed the market of Ruf N Tuf.

To counter the onslaught from local readymade brands, Ruf N Tuf reduced the quality of the product and tried to compete on price. That strategy too failed to click in the market. Since the market of Ruf N Tuf was highly price sensitive, the local brands took advantage of the weakness of Ruf N Tuf. The presence of Newport and Ruf N Tuf started creating problems in the company's product line. These brands began to cannibalize each other despite having different distribution channels.

These issues created huge inventory issues for Arvind Mills during the early 2000 forcing the company to put Ruf N Tuf in the freezer. The brand was on the verge of being killed. In 2004, the company decided to rejuvenate the brand by associating with Big Bazaar. According to the arrangement, the brand will be available only through Big Bazaar. Thus Ruf N Tuf virtually became a private label ( not theoretically ).

The story of Ruf N Tuf provides some insights to the difficult task of marketing. The consumers loved the idea of a ready-to-stitch jeans and the low price. But they are not ready to compromise on quality and fit. And the business model of Ruf N Tuf had no control on the tailor who made the final product. Hence the brand was not able to control the complete experience to the consumer which ultimately lead to the demise of the brand.

The next question is that if the ordinary shirtings and suitings can thrive then why not Ruf N Tuf ? I think its because of the points of parity . Ruf N Tuf's point of parity was established with readymade Jeans and not textiles. Hence the consumers expected Ruf N Tuf to be having the same stitching quality as the readymade jeans.Hence the comparison with readymade jeans is inevitable.I think the brand could have carved a better market if it had established parity with denim clothing rather than readymade jeans.
The current strategy of associating with Big Bazaar ensures the survival of the brand. Through the extensive chain of stores, the brand rightly ensures that it reaches its desired TG through Big Bazaar. Big Bazaar offers instant reach to the bargain hunters and price conscious consumers. In that sense, the brand has struck on a workable strategy. Having said that , from a mainstream brand to a private label ( somewhat) it is a fall from grace. The solace is that the brand is still alive.

Acti Life : Daily Nutrition for Adults

2011-07-02T15:11:00.000+05:30

Brand : Acti Life

Company : Zydus Wellness

Brand Analysis Count : # 487

Acti Life is a new brand in the Rs 2000 crore Indian Nutriceautical market. The brand is trying to create a new category of Adult Nutritional Drink in India. It is a bold step on the part of Zydilla to create a new segment in the highly cluttered health drink market. Acti Life is a new brand in the Rs 2000 crore Indian Nutriceautical market. The brand is trying to create a new category of Adult Nutritional Drink in India. It is a bold step on the part of Zydilla to create a new segment in the highly cluttered health drink market.

The health drink market in India is dominated by brands focusing on child nutrition. The mega brands like Horlicks, Bournvita, Complan all have spent huge amounts of money in developing the health drink market in India. The competition in this market is huge and often has lead to all out war between the brands.Horlicks, the market leader, was the first brand to understand the potential for a brand for adults. That resulted in the launch of Horlicks Lite and later Women's Horlicks. These were product-line extensions and the brand's primary focus was on the kid's segment.

It is in this context that the launch of Acti Life becomes significant. Acti Life is targeting adults ( age 18 and above) and is harping on an impressive list of nutritional benefits as its USP. The brand is trying to educate customers that different age group has different nutritional needs and hence need specialized brands like Acti Life.The brand is now running a campaign telling people to switch to specialist brand like Acti Life

Watch the TVC here : Acti Life

The brand has done basic homework on the segment and the brand's microsite is full of educational literature on the need for such a dietary supplement. The challenge is to convince the consumers to buy and that too regularly. The brand is very optimistic in telling the consumers that it has to be taken two times daily .Acti Life comes in two flavors - Chocolate and Coffee. The main differentiator for the brand is the presence of Prebiotic Actifibres which enhances digestion and reduces cholesterol levels.

The brand has adapted a rational positioning platform and the initial campaigns are focused on taking about the rational benefits.The brand has the tagline " Daily Nutrition for Adults " which is a basic tagline which doesn't inspire much analysis.

The challenge for the brand is to bring in the habit of taking such a product. I think that Indian adults are little hesitant to purchase a health drink for themselves. There is an inertia in choosing such a product and most consumers will shrug away from admitting that they could need a health drink . Also there is a perception that health drinks are for kids. These are the two issues that Acti Life needs to address if it wants to break into this demographic segment.

Eno : Works in 6 Seconds

2011-06-25T15:34:00.000+05:30

Brand : Eno
Company : Glaxo Smithkline Beecham

Brand Analysis Count : # 486

Eno is one of the major players in the Rs 400 crore antacid market. The brand is market leader in the segment closely followed by Gelusil and Digene. Eno is a heritage brand . The brand was born in 1850 created by James Grossely Eno and the product was so successful that brand immortalized the founder. The brand was acquired by GSK in 1938. Ever since the brand has grown to become a $40 million brand. The brand is currently selling in 34 countries and India features prominent in the list. The brand was launched in India in 1972.

Eno is basically a fruit salt. The brand is special because of its unique powder form. The brand gives immediate relief to problems associated with gastric disorders and indigestion. The brand has been growing very fast in the segment owing to the rise in the lifestyle diseases faced by Indian consumers. Gastric problems are invariably linked to sedentary lifestyle and food habits. The rise in such problems has made the brand grow CAGR of 25% in 2009-10.

One of the factors that created huge brand equity for Eno is the consistency in positioning.Eno, ever since its launch . The brand's basic promise is " Faster Relief " . What is more interesting is that Eno has quantified the benefit and tells the customer that Eno works with in 6 seconds. These two propositions has created huge brand recall and salience.

Eno also invested heavily in campaigns. The brand had series of campaign highlighting its unique form and quick relief. One of the disadvantage faced by the brand because of the form was convenience. Since it was in powder form, it is not as convenient as tablets . To counter this, the brand launched Eno tablet in 2004. While the major competitors of Eno were tablets, Eno had the advantage of being fruit based and perceived to be healthy .

The success of Eno prompted many players like Dr Morepen to enter the market with similar product. But competition could not sustain in the market or could disturb the leadership of Eno. How ever , the brand faced lot of category competition. Gelusil , Digene etc invested heavily in campaigns which gave tough competition for Eno.

Eno countered this competition by innovating and not being complacent. To increase the choice /variety and to create excitement in the market, the brand launched four different flavors. The brand also introduced another variant which had Pudina as one of the ingredient. The introduction of flavors make the brand more approachable and effectively counters the competition brands like Hajmola. The brand also launched Eno in sachets. In the promotional front, the brand recently tied up with a bollywood movie " Yamla pagla dewaana".

Eno is a brand that did all possible strategies to defend its leadership position.The brand changed with times, introduced variants, invested in promotional campaigns to keep its share of the market.

Zuska : Make a Smart Move

2011-06-20T00:23:00.000+05:30

Brand : Zuska

Company : Zodhita Health Solutions

Brand Analysis Count : # 485

There is another deodorant brand in town. The new kid on the block is the brand named Zuska. Although the brand was launched a year back, I presume the brand is launched nationally only now and the advertisement campaigns are run across various television channels.

Zuska is a brand from Zodhita Pharmaceuticals - a Mumbai based Pharma company. The company has mega plans to conquer large share of the Rs 700 crore Indian Deo spray market.

In my earlier brand analysis on deo products, I had observed the lack of differentiation among the players. Every one was positioning their brand as something that attracts the opposite sex to the extent that the deo ads were becoming disgusting.

The solace about Zuska is that brand owners had tried to bring in some differentiation on this brand by bringing in the dreaded Bacteria that is blamed for the bad smell of the sweat. Since bacteria neither have a union nor it can fast unto death, one should believe the claims of the brand.According to the brand, sweat does not have smell, it is the bacteria that causes the foul smell. Zuska will act as a barrier and will not allow the bacteria into the skin and thus prevent the sweat smell from happening. Atlast some brand is talking about something other than attracting females.

Watch the campaign : Zuska

The ads which are now showing in the television is 30 sec ads which shows a fugitive ( or whatever) chased by the Police and even after running through the forest, there is no sweat . The ads are pretty basic and the plot is unclear. How ever the message is loud and clear and the bacteria looks like caterpillars as usual.

The brand is trying to differentiate using three platforms -

a. The USP of the brand is its anti-bacterial properties which I think is first in the category. The brand has to be congratulated for bringing in such a thought.

b. The brand is also trying to differentiate using the form factor . Zuska is focusing on Deo Stick rather than body sprays in the commercials. Zuska has bodyspray in the product line but seems to recreate the category of deo sticks.

c. Zuska also is differentiating itself using packaging. The package is new and standsout from the rest of the deo brands.

So Zuska has done its homework well and the rest is upto the effectiveness of the brand and its distribution reach. Zuska has adopted the tagline " Make a Smart Move ". When the brand was launched in 2010, it had the tagline " Reach for More ". The ads doesn't convey any relevant meaning of the tagline. Perhaps the brand is talking about making a smart move by choosing the brand. Zuska has launched 4 sub-brands /fragrances - Odyssey, Rythem, Icon and Viva. Icon is the men's range. Besides the deo product line, the brand is also bringing in foot spray and deo soaps.

Regarding brand names, it is often said that choosing brand names is a risky affair because the names can take different meaning in different languages and contexts. Sadly Zuska also fell prey for such a small issue. When I saw the ad, I did a google search and landed up in a Wikipedia page of Zuska's Disease . Accidentally the brand shares its name with a rare disease. Although this may not affect the brand's sales or future, it is a reminder of the hundred of risks that a brand will face in its life.

Zuska is a relief in the cluttered deo market that has been stuck with the formula of chasing females. The brand has some clarity on the differentiation and how it is going to take off from here is what matters.

Brand Update : RIP Sunfeast Fit Kit

2011-06-16T17:13:00.000+05:30

Even God was not able to save this brand. The much hyped sub-brand of Sunfeast - Sunfeast Sachin's Fit Kit is dead. The brand is not available in any of the shops in my state and sources say that the brand was discontinued shortly after it was launched.

The company so far has not given any hint ( in any media) about this brand being discontinued. I am making the assumption that the brand is being discontinued for the reason that it is not present in an important market like Kerala.

So how can a brand which is co-created and endorsed by none other than Sachin Tendulkar himself suddenly went out of the market ? That too when the market is flooded with "healthy biscuits " ? Fit Kit was touted as the first celebrity co-created brand in India. The brand had everything going for it - the marketing muscle of ITC, brand Sachin, etc but still it was not well received by the Indian consumers. The question baffles me.

In the case of Sunfeast Fit Kit, one probability can be that the brand was too early for the market.The market size is too small for such a large investment and the quantity the market can absorb was limited to justify such a huge investment. Sunfeast thought that with Sachin's endorsement, the brand will grow and will carve out a niche of " Multi - grain " biscuits. But the product did not grew as big as the brand thought it would be.

Secondly , the target market for Fit Kit was the kids and they would not eat a biscuit just because Sachin endorsed it. The taste and the variety matters more than the health benefits. With a plethora of brands and variants available in the market, getting kids to stick to a variant is near impossible. The poor volume offtake may have prompted the company to relook its investment in this brand.

More than anything , the category demands heavy continuous investment in brands and ITC may have decided to route the investment to the entire basket of biscuits rather than only Fit Kit.

These are only possibilities. Only the company officials know the exact reasons why such a much hyped brand be taken off quickly. The failure of the Fit Kit is a grim reminder of the weakness of celebrity driven brands.

Related Brand

Sunfeast Fit Kit

Nestle Bar One : Kaafi Hai ? Not Enough !

2011-06-09T22:57:00.000+05:30

Brand : Bar One
Company : Nestle India

Brand Analysis Count : # 484

Bar One is a brand which was languishing in the product portfolio of Nestle for around two decades. The brand recently got some attention from the owners and its future is being rewritten. Bar One was launched in India in 1991 ( in some sources its given as 1994). The brand when launched was positioned as an energy /snack bar- some thing that you can eat in between times.

Bar One initially was well promoted by Nestle so much so that at one point in time, Bar One had a market share of around 5 %.But Nestle's attention soon shifted to non-confectionery items and Bar One was pushed aside interms of strategy and investment. I still remember the old Bar One jingle
Nestle Bar One Ba Ba Bar One
For those in between times ......

Later the brand had the tagline " Get More Out of Life " ( see the storyboard)

Bar One is a caramel based chocolate which has naugat and chocolate similar to Cadbury's 5 Star. The brand was positioned as a high energy funky chocolate which is essentially a small snack. The brand was well ahead of its time especially in the Indian market with respect to positioning. Indian consumers were not familiar with the concept of chocolates as a snack when Bar One was launched.

Second factor is the weak positioning of Bar One. Infact Bar One did not had a powerful positioning compared to the competitor . The focus on "energy bar" was too early for the Indian market. Later the company itself ditched the brand by stopping brand promotion.

Bar One in terms of brand competition competed with Cadbury 5 Star. 5 Star had tremendous brand power during the nineties and Bar One could not hold out with the competition. How ever Nestle did not kill the brand but put it on the sidelines. The interesting part is that the brand was available in the retail outlets even when the brand was silent in the media.
The major reasons ( in my opinion) for the brand's lackluster performance are Packaging and Positioning. The earlier packaging was dull compared to the 5 Star's golden packaging. The package for confectionery is significant because this is a product that is bought impulsively and the packaging conveys a strong cue for the purchase.

In 2010, the brand was relaunched with a new packaging and price. The new packaging is bold and lot of golden color splashed across it. After a long while, the brand had a reasonably attractive packaging. The relaunch also saw a new positioning for the brand. The brand sadly messed up on the positioning in the relaunch also. The brand came out with very poorly executed campaign positioning Bar One as a chocolate that will attract girls !!!

Watch the ad here : Bar One

The brand now has the tagline " Kaafi Hai " meaning " Its enough ". I really don't understand the connection between the brand and the tagline. One notion can be that Bar One is enough to satisfy your hunger ? Anyways the ad series with the new tagline may not be enough to lift the brand's fortunes. But the strong presence at the retail outlets coupled with the tendency of consumers to try out different brands will once again add more sales for this brand.
Bar One desperately needs investment in serious brand building. The brand is capable of building a position in the market dominated by Cadbury's brands. Bar One also has strong recall among the consumers backed by better taste and reasonable pricing. It needs more focus on developing a meaningful positioning . 5 Star has already owned up the " Taste" platform . The current campaign of Bar One is below average and will only make matter worse for the brand.

Brand Update : J Hampstead takes Hrithik as Brand Ambsassador

2011-06-04T12:04:00.000+05:30

The premium suit brand J Hampstead from Siyaram has roped in Hrithik Roshan as the new brand ambassador. The new set of commercials are in the pipeline for the brand featuring the new brand ambassador. The brand is still focusing on the celebrity route for brand building.

J Hamsptead had earlier used the Bollywood Diva Priyanka Chopra to endorse it. The move was different since not many Male brands roped in female celebrities to endorse it. The celebrity endorsement route had worked for the brand in creating certain amount of awareness in the market. The brand is now worth around Rs 50 crore and grew about 20% CAGR in 2010. In 2009-2010, the brand launched its international range of readymades in India.

The entry of Hrithik will add the style quotient for the brand to a large extent. The brand is targeting the upwardly mobile 35 + consumers who look for high quality stylish cloths. The brand's major competitor is the market leader Raymond's.

The celebrity powered branding works well in creating lot of awareness/visibility to the brand but brands are built on meaningful differentiation. Here J Hampstead is focusing on Quality as the key differentiating attribute. But quality is an attribute that is taken by every other competitor in the market. Along with the celebrity, J Hampstead needs to identify a relevant differentiator if it wants to fight Raymonds. The problem with celebrity endorsement is that it will help get the brand noticed. If the brand wants consumer to remember, message is important.

Related Brand

J Hampstead

The

Koutons : 50% + 40% Off

2011-05-30T22:02:00.001+05:30

Brand : Koutons
Company : Koutons Retail India Ltd

Brand Analysis Count : # 483

Koutons is a brand story which has gone sour. This 1000 crore corporate brand is now facing the worst period of its existence- facing mounting debt and bad press regarding the financial position and the stock price moving southward.

Koutons , the brand owned by Koutons Retail India Ltd was born in 1991. The original name of the company was Charlie Creations which was later rechristened as Koutons. Koutons is both the corporate brand and an individual brand . The company has a range of readymades with the brand name Koutons. Along with it , the company also has other brands of clothings like Charlie Outlaw, Le Femme etc. The current post focuses more on the individual brand.

Koutons Retail is a classic entrepreneurial story. The company was founded by Mr. DPS Kohli. Mr Kohli and his family owned a television manufacturing business which was destroyed during a riot. Mr. Kohli had to suffer huge financial losses from that even and had to work as an insurance surveyor for long . Later he ventured into the retail textile business.

Koutons grew really fast. The company became India's largest retail apparel chain in a span of 10 years . In 2009, the company had around 1400 Exclusive Brand Outlets (EBO) making it the largest apparel chain. The company had a turnover of around Rs 1000 crore in 2008-2009.

Koutons was a brand built on a very unique strategy - deep discounting. Deep discounting is a pricing strategy where the brand offers huge ( often mind-blowing) discounts on an unusually high MRP ( Maximum Retail Price) . So the consumers are attracted towards the product seeing the huge discounts which are actually not a discount ( in pure sense).

Koutons has a popular discount scheme known as 50% + 40 % off. So there is a 50% off on the MRP and then another 40% off on the discounted price. So the consumers obviously are delighted to get a shirt with an MRP of Rs 1500 for as low as Rs 450. Another very successful offer was " Buy 4 garments for the price of One ". Seeing this unbelievable offers , consumers flock into the showrooms and buy what ever that is available .

Along with the deep discounting strategy, the brand also invested some money in the brand building.Koutons has the tagline " The way ahead, always " . It had campaigns featuring foreign models and usually the showrooms are located in upmarket malls thus giving the impression that Koutons are a premium brand. But frankly no one really knows whether Koutons really sells a shirt for Rs 1500.

But nobody was complaining because consumers got a feeling to getting a good bargain and that is what matters. So this model worked well for the firm for more that 20 years. As usual, 20 years is pretty long time for consumers to learn the discounting model. The sales started drying up and the cost and inventory started building up. More discounts followed and revenues started sliding. The company landed itself into a financial trouble. ( source).

The brand really was able to tap the " value for money " psyche of the Indian consumer. Indian consumers like a good bargain and for long years, the firm was able to capture profit out of it. But the popularity of other discount outlets of established brands and the quality issues of Koutons paved the way for the downside for the brand. According to some newsreports, the company faced the issue of inventory mis-estimates and huge debts.

I also have bought the brand believing that I got a good bargain later found that I was a victim of a very clever marketing strategy. Often some students ask me whether Koutons will lose its brand equity if it gives discounts like that, assuming that they sell the product at MRP atleast in some outlets. In the case of Koutons, they sell by these discounts.

In the deep discounting model, the brand is secondary. What matters is the attractiveness of discounts and high media spents announcing the discounts. It is not the brand that pulls the customers but the perceived bargain. Ofcourse the consumers should feel that the brand is aspirational . So it is a kind of a very risky , clever strategy. Project aspirational image and use discounts to pull the consumer in.

Koutons as a company is in financial trouble and the fate of the brand depends on how the company survives the crisis. The deep discounting model will work in a market like India as long as the firm is able to project the aspirational image. It lacks the glamour of brand-building but may work for short-term. In the long term such deep discounting will eventually kill the brand.

Brand Update : Kara Skincare fights the mighty Hand Kerchief

2011-05-25T22:28:00.001+05:30

After a long period of silence, the tissue wipes brand Kara from Aditya Birla Group is back in action. Launched in 2008 with much fanfare, the brand went into a long silence throughout 2010. The product was not even visible in the supermarkets and were silent across media. Now the brand is back with a bang with a new positioning and celebrity power. The brand also had a trademark issues with Dabur's Kaya brand since Kaya also had tissue wipes which was later settled ( source).

Skincare Wipes are an emerging category in India. We Indians are not yet familiar with the idea of using paper tissue instead of our very own hand kerchief. But this trend is visibly changing with the new generation being open to the idea of carrying tissue instead of the hanky. This is the trend that Kara wanted to see and capitalize.

It can be said that the brand went in for a relaunch. The brand sports a new positioning and a tagline. The new positioning of Kara is very interesting since it pitches itself as an alternative to the ubiquitous hand kerchief. The brand also have roped in two celebrities to endorse - Sharman Joshi and Anushka Sharma.

The brand had moved away from the earlier positioning of " feel good " to hygiene. This is a major shift in the positioning platform of this brand. For that purpose, the brand had pitted against hand kerchief saying that using hand kerchief to wipe the face is a " bad habit " since we use hanky for lot of unhygienic purposes (as highlighted by the ads) .
The ad features these celebrities highlighting the unhygienic nature of the hanky and encouraging people to use Kara Skincare wipes. The brand is talking about three basic benefits - Cleansing, Nourishing and Deodorizing. Kara Skincare has Cucumber, Aloe Vera and Mint oil as ingredients to support the claim.

Watch the ads here : Sharman Kara 1, Sharman Kara 2 , Anushka 1 , Anushka 2

The current attempt of Kara is interesting and the brand has the guts to take on the generic competitor hanky head-on. The fact is that many consumers are unaware of the unhygienic nature of hanky and we believe that since it is washed daily , hygiene is taken care of. The ads highlight is issue nicely. The brand currently has adopted the tagline " Face Refresh Karne Ka Specialist " ( Specialist for refreshing your face !).

The big question is whether the consumers will actually see the tissue wipes as an alternative to hanky - atleast for the use of wiping the face. The answer is both yes and no. There is a section of our society which already is open to such extra-conscious about the hygiene. Most of the young girls have started using wipes because of convenience factor. These people will adopt the idea first and then there is a chance of more consumers adopting this product.
The brand had earlier tried to position itself on the feeling good platform highlighting the benefits but consumers did not respond warmly to it. This may have prompted the brand to take an aggressive approach. The direct comparison with hand kerchief will definitely make consumer look at this brand seriously.

Another interesting aspect of Kara's strategy is its focus on both the genders. When launched, Kara was focusing on female segment but now it is explicitly targeting the male segment through Sharman Joshi. The brand also is not projecting itself as a hip-hop brand so that it does not alienate the larger segment of the society . So the brand had put the characters of the ads as common folks .

The strategy of fighting head-on with generic competition is a very risky but bold strategy. Here the brand is trying to create a parity with the hanky . The rationale is that Tissue Wipes is a new category and brand and category competition is not what should be addressed at this stage.
Making this category into a mainstream is the challenge that Kara faces and it has done the homework well.

Related brand
Kara Skincare wipes

Brand Update : Barclaycard RIP ( 2008-2011 ?)

2011-05-21T11:42:00.000+05:30

According to newspaper reports, the Barclay's Corporate which runs the credit card business has decided to put Barclaycard on the block. The report further suggest that Barclays is going to scale down its retail operations owing to the bad debts accumulated during recession. The unofficial number of creditcards of Barclays is put at 2.4 Million.

Barclaycard was launched with much fanfare. The brand offered several differentiators which was later matched by other players. The company was in the dilemma of choosing between high risk Vs growth. Finally it decided to sell of the credit-card business and concentrate on other banking domains.

Credit card brands are a confused lot. On one hand they want the users to splurge and on the other hand, they worry about bad debts. Greed makes these brands charge exorbitant charges which adds to bad debts. It is a vicious cycle.

Having said that, Barclays had a reasonably good business albeit small in market size. That may bring in some suitors who wanted to scale up their business. Barclaycard failed because the brand lacked the distribution reach which is essential to scale up. The recession add to its voes for fear of accumulating bad debts.

Anyways another brand is going to die. RIP

Related Brand

Barclaycard

News reports

Brand Update : Bajaj Discover Zooms Ahead

2011-05-19T23:32:00.000+05:30

It has been almost 6 years since I wrote about Bajaj Discover. A lot happened in these years about the brand. And those development was indeed surprising. Now Bajaj Discover is the second largest selling motorcycle in India . Since the introduction in 2004, the brand has moved through interesting phases to reach the top crossing the one million units sales per annum.

The brand had a dream start with the endorsement from Jackie Chan. Discover instantly topped interms of awareness and image. The brand was launched as a part of the grand strategy of moving the consumers away from the 100 cc bikes towards more powerful 125 cc bikes. The commuter segment of the Indian motorcycle market was dominated by 100 cc bikes and Hero Honda ruled the segment.

The grand strategy failed and Discover was having tough times. Bajaj experimented heavily with the Discover brand by launching the brand in various engine capacities. Discover was initially launched in 125 CC later in 115 cc, then in 135 cc , then 100 cc and 150 cc. Most of these variants failed in the market. But somehow Bajaj decided to keep the Discover franchise alive.

The fortune of the Discover brand turned with the launch of the 100 cc variant. Ironically Bajaj resisted launching any products in that segment and it had the hypothesis that consumers will desert 100 cc m/cycle for more powerful bikes. But it had to bite the bullet and launch the100cc Discover and sales went through the roof.

The discovery of the potential of Discover was through a series of flawed product strategies. The dominant logic of the firm was that the era of 100 cc bikes were over which was a flawed logic. Consumers still found logic in using 100 cc bikes so Hero Honda thrived.

The company got the positioning right for the 100 cc Discover . The brand talked about mileage ( 100 kmpl ) and that together with the premium image of Discover propelled the sale of the variant.The firm was right in pricing the brand competitively in the market.

The success of Discover prompted the company to experiment more with the brand. Discover 150 was launched to act as a flanker brand for the premium Pulsar. Now Discover 125 is also being launched . It seems that there is hell lot of money at Bajaj for experimenting with brands.

Bajaj plans to use Discover for the volume game and the focus will be to give the right product mix to the commuter segment which forms the largest chunk of M/cycle market. The 100 cc and 150 cc experiment worked well for the franchise while the rest failed.

Related brand

Bajaj Discover

World Player : Be a World Player

2011-05-17T00:04:00.000+05:30

Brand : World Player
Company : Skumars

Brand Analysis Count : # 482

Another brand which has the potential to shake up the readymade market in India- World Player from Skumars is on the national rollout. But the eternal question remains - Can it meet the potential ?

World Player was launched by Skumars in 2010. It took almost one year for this brand to scale up the presence across the states. It is surprising that a national brand like SKumars would take such a long time to scale up the presence of a brand which has so much potential.

The brand has a huge potential for two reasons :

It is endorsed by Sachin Tendulkar.
It is priced very very competitively.

I am not a big fan of celebrity endorsement strategy and I don't believe that all brands endorsed by Sachin have high potential. But for World Player, the presence of Sachin Tendulkar will add tremendous equity . I have a feeling that Sachin will do to World Player what Sunil Gavaskar has done to Dinesh Suitings.

One of the factors that aid this brand is the pricing. One would expect this brand to be priced anywhere above Rs 1000, but surprisingly Skumars has decided to price this brand between Rs 100- Rs 500. The brand is targeting youngsters aged 18-35 yrs. This brand is going to be a Mass Prestige brand.

By making pricing affordable, the brand has truly taken the price out of the equation in terms of marketing mix. Now branding and communication will decide the direction for the brand. Skumars should be commented because it didnot outprice the brand eventhough it had a celebrity like Sachin. Skumars has learned that lesson from its brand Tamariind which priced itself out of the market though endorsed by Hrithik Roshan.

By pricing the brand at Rs 100 - 500, the brand has not made itself cheap but affordable. The presence of Sachin Tendulkar will make the brand aspirational . I have seen a hoarding of the brand featuring Sachin and the brand had truly made itself aspirational.

The brand uses the tagline " Be a World Player " which although a very plain basic tagline, will give creatives lot of space to work with. The tagline connects well with the brand ambassador also.

Skumars recently had lot of success with celebrity driven brand promotion. Be it Belmonte endorsed by SRK or Reid and Taylor endorsed by Big B, The company aims to break into the larger mass market with the cricket maestro Sachin.

The presence of Sachin will create lot of expectations about the brand interms of the quality and design. The brand have to meet that high expectations which will be an Herculean task at a lower price-point.

The success of the brand will also depend on the brand's advertising strategy ( positioning) , the quality which it can deliver at the lower price points and the distribution. Skumars has a rich history and managing these will not be an issue.

The only issue is the brand's future after the celebrity. But for now, I am optimistic that the brand will truly create lot of ripples in the market.

Brand Update : Fiama Di Wills targets Men

2011-05-14T00:25:00.000+05:30

Fiama Di Wills , the premium brand from ITC has now turned attention towards the growing men's grooming market. The brand has relaunched its range targeting the ever- beauty-conscious men by extending the Fiama Di Wills brand.

Fiama Di Wills tried to enter the men's market in 2009 by launching a sub-brand Aqua Pulse. Fiama Di Wills Aqua Pulse shower gel was the product launched during that year.

This season saw a relaunch of the brand in shower gel and soap (bathing bar) form. Fiama Di Wills is currently running a TVC for the extension.

Watch the ad here : Fiama Men

This time around , the brand restricted the Aqua Pulse sub-brand to the shower gel variant and is using Fiama Di Wills brand to endorse the bathing bar while Aqua Pulse is mentioned in very small font.The main USP of the new variant is the sea minerals ingredient.

ITC has been putting heavy investment on the Vivel and Fiama brand portfolio. The brand has huge share of voice across the media. The equity of Fiama Di Wills will drive the initial sales of this variant.

I thought of Fiama Di Wills as a unisex brand and even though Deepika Padukone is the brand ambassador , the brand has been targeting both the genders. The launch of a specialized soap exclusively for men points to the effort of the brand to target this segment using a separate product. The launch also points to the recent trend in the Indian consumer family where individuals members like husband , wife, kids etc use separate brands.

One factor I noticed about Fiama Di Wills is the absence of a positioning platform for the parent brand. When the brand was launched, it had the positioning - Beautiful you , today , tomorrow. Later the tagline was lost among the numerous variants and campaigns. With the launch of multiple products targeting various segments, the brand needs to have a common positioning platform which connects all the variants together. Otherwise, the brand will have a confused state of existence in the consumer's mind.

Related brand

Fiama Di Wills

Polycrol : Express Relief

2011-05-09T13:42:00.000+05:30

Brand : Polycrol
Company : Piramal Healthcare

Brand Analysis Count : # 481

Indian Antacid market is worth around Rs 250 crores and growing at around 10% annually. The market offlate has been witnessing lot of activity with major players running a series of campaign across the media.

The antacid market consists of prescription products and OTC products. Many brands have crossed over to OTC market to tap the larger potential market.

Polycrol is a brand from Piramal group that is now launched nationally in the OTC antacid market. The brand which has a 40 year old history is a popular brand in the eastern markets of India. The brand is currently running a series of campaign in the television media.

The Indian antacid market is dominated by brands like Digene, Gelusil, Pudin Hara Eno etc. Digene is mainly a prescription brand while Gelusil is the leading brand in the OTC segment.

Polycrol has chosen a benefit positioning approach. The brand, like Gelusil, is positioned as a brand that helps people to indulge as a foodie without any fear. But compared to Gelusil, Polycrol was able to execute the positioning in an interesting manner.

Watch the ads here : Polycrol ad 1, Polycrol ad 2

The brand rightly captured the benefit of the product and conveyed in a simple but effective manner.

In a marketing perspective, the brand was able to create an awareness through this campaign. Although this brand is in existence for over 40 years, I came to know about this brand only after the current ad campaign.

Polycrol has entered the market which has brands like Gelusil. Gelusil has unmatched brand awareness and equity in the market. So fighting the leader is not easy for Polycrol.

Through the current campaign, although Polycrol has established awareness, the critical question is How this brand is better /different from other antacid brands ? Since the brand has positioned itself in the same platform as Gelusil, the question of differentiation arises.

Polycrol is now promoting its nano pack priced at Rs 15 but does not talk much on the differentiation aspect. The thinking is that since Gelusil does not have a credible competitor , creating awareness and parity will drive more sales for the brand. The next step for the brand is to create the point of difference which is credible and sustainable.

The pack talks about 'Express Relief ' and I think that the brand will be trying to differentiate on that platform. It will be an interesting brand to watch for .

Brand Update : RIP Logan ( 2007-2011) , Welcome Verito

2011-04-26T23:34:00.000+05:30

Logan is being laid to rest. Mahindra Rise , the new owner of Logan has decided to rebrand Logan to Mahindra Verito. The death of Logan marks the volatile life of a brand and the logical end of a sour Joint Venture between Renault and Mahindra.

The death of Logan brings into life a new brand Mahindra Verito. The product has a new brand name and a new set of marketing mix elements too ( may be except distribution channel). It is expected that Mahindra will make some cosmetic change to the existing Logan and bring in a new identity for Verito. Verito is derived from the Latin word Veritas which means truth. It is said that Mahindra is particular that its vehicles name should end with O hence the name change !

The good news is that Verito will ensure that the car which is considered to be a good product suited to Indian conditions will continue its life. Mahindra is keen to develop new products based on the Logan platform and this ensures that the legacy of the brand will go on. And the existing owners of Logan can be relieved because the service support will continue. All these however depends on the success of Verito and the future relationship between Renault and Mahindra.

The rebranding of Logan to Verito makes sense to Mahindra because it marks the formal entry of the company into passenger car segment. Since the product is good, Mahindra needs to work on the branding part and the service support and I am sure that Verito will be a formidable brand in the market.

Related Brand

Mahindra Logan

Brand Update : Daikin focuses on Country of Origin Positioning

2011-04-25T00:15:00.000+05:30

It has been 5 years since I updated about this brand. Last time I wrote about this brand, Daikin was having a fair share of voice with lot of ads focusing on the Silence attribute. The brand was running the " Complete Silence " ads for a while and then went into silence for five long years. I don't remember any campaign from Daikin during the last five years ( atleast in my place). But even without any hype, the brand still commands around 5% of the Indian residential A/C market. The brand may be doing the sales activities in the B2B market in these years but in the consumer market, Daiken was having complete silence.

In this IPL 2011, the brand started making some noise. The brand is now showing some reminder ads and the presence is also felt in OOH media.

What is interesting about the brand now is that it has been repositioned. The brand has done away with the attribute based positioning and is trying out the Country of Origin proposition. The brand has adopted the positioning " With Love from Japan " . From a highly creative Complete Silence to basic Made in Japan tag seems intriguing.

Along with the tag, the brand seems to have adopted some aspects of parent company's approach to branding. Infact the brand has imported some brand elements from the parent. Daikin now introduces a mascot for the brand - a character called Pichon- Kun. Pichon-Kun is a mascot which is a droplet with a small body. The mascot embodies the brand's philosophy of best of nature, fresh and eco-friendly.

Globally, the brand uses the tagline " Here , There , Everywhere".

The new brand line " With Love from Japan " at first sounded very archaic to me. I thought that the era of Made in Japan tag was over. But on thinking, I have a feeling that this could work in practical sense better than high profile branding stuff. The association of quality and innovation is still very much connected with Japanese products. But the issue is that most of Japanese brands sell their Chinese made products so the manufacturing excellence associated with Japanese products have diminished significantly. If Daikin could reinforce the connection of quality and Country of Origin, then the consumers will embrace the product.

The brand has been existence in India for the last 10 years . The brand has a market share of hardly 5 %. This surely means that the brand has not reached its potential. One of the factor being the lack of investment in brand building.

The brand can boost its sales if it could position itself as a true blood Japanese product (like Toyota) emphasizing on quality , innovation etc. But that need a series of campaigns reinforcing each of those attributes rather than just advertising the " Made in Japan " tag.

Daikin - Complete silence

Maa : Sweet Taste of Success

2011-04-21T01:26:00.000+05:30

Brand : Maa
Company : Cavin Kare

Brand Analysis Count : # 480

Maa is a serious challenger brand in the Rs 500 crore Indian fruit juice market. This South Indian brand is on the way to a national launch is expected to give a tough competition to brands like Frooti and Maaza. Maa brand was originally created by Maa Fruits Pvt Ltd. The brand was acquired by CavinKare in 2008. Ever since the acquisition, the brand has been growing consistently in the markets like Kerala and TamilNadu.

The Indian non-carbonated Beverage market is around Rs 3500 crore and of which fruit based drinks constitute around Rs 3000 crore. The market is divided into various categories like 100 % fruit juices, fruit based drinks ( that has less than 20% fruit pulp) , nectars which has fruit pulp between 25% -85%.

Maa for the last two years has been consolidating its position in the South India. The brand has scored well interms of distribution reach and brand awareness. The brand is closely associated with the mango flavor but also has three more flavors - Apple Guava and Pineapple.

Maa has also invested lot of money in brand promotion. The brand had adopted a positioning strategy based on aspiration and success during the relaunch in 2008-2009 under Cavinkare. The brand targeted the young consumers and positioned itself as a brand that will refresh you to move towards success in life.

Watch the ad here : Maa Success

In 2010, the brand resegmented the market and ran a campaign targeting kids rather than older consumers. The brand is running this commercial in the media this season.

Watch the ad here : Maa Mother

The two ads however are poles apart interms of marketing strategy. Since the company is going to fight the likes of Frooti and Maaza, it will be proper if the brand identifies the right STP.

The success of Maa in South India is largely driven by smart distribution strategies. The brand is heavily promoted by the retailers and in some cases the retailers stock only this brand and no other mango drink. Since consumers are willing to switch between brands in the case of beverage category , Maa was able to boost the sales and establish connection with the consumers. The brand will be hoping to recreate the same strategy in the Northern market also.

In the branding front, the lack of a clear positioning is evident from the past campaigns. Maa needs to have clarity in its brand manthra and core value proposition. The brand is highly associated with Mango drink and the brand should be clear whether it should reinforce that association or try to position itself as a multi-fruit drink. Getting retailer support will also be a key determinant of the success of Maa in the National market.

It is good to see a brand growing and scaling up for more challenges and a larger market. Maa should get its marketing funda sharp and clear and then take on the leaders with confidence.

Brand Update : 7 Up gets into Anger Management

2011-04-16T23:47:00.001+05:30

After a long period of neglect, Pepsi has given some life to its sparkling lime brand 7UP. Ever since the spectacular brand launch in 1992, the brand went down in its share of mind and the market share. Pepsi is to blame for not nurturing the brand enough. The space left vacant by 7 Up was successfully taken by Sprite and Pepsi still is confused between Mountain Dew and 7 Up.

Now after almost 3 years, some decent marketing campaign has been launched for this brand. The last campaign was in 2009 for the launch of 7 Up Nimbooz which further diluted the existence of the parent 7 UP brand.

For the summer of 2011, 7 Up has roped in the Bollywood star Sharman Joshi as the brand ambassador. The brand is currently running a series of TVC featuring Sharman.

Watch the ad here : 7 Up Truck

Along with the new celebrity comes the new positioning platform. The brand has taken up the role of Anger Management Expert. The new ad puts 7 Up as the best way to chill the anger. The ad can be seen as a continuation of the earlier positioning of " Bheja Fry , 7 Up Try".

One of the grave problem that this brand faces is its positioning. The brand has never been able to find a right positioning for itself in the Indian market. Although it came first, it had to play second fiddle to Mountain Dew and Pepsi was confused about the position of 7 Up in the brand portfolio. This confusion enabled Sprite to become the third largest soft drink brand in the country.

The new ad and the positioning of Anger Manager is not going to do anything better for 7 Up . The ads are quite catchy and Sharman offers some amount of " cool factor " . The brand has the new tagline " Chill Machao " . Again the tagline is skewed towards the Hindi speaking consumers and I cannot find a better English translation for that. Anyways the brand talks about keeping cool..

The new campaign and the celebrity will raise the share of mind for the brand. 7 Up still have strong awareness in the market. Fido Dido is still alive in the mind of the consumers and in this era of ZooZoos, Fido could have done wonders to the brand if it made a comeback now.

In my personal opinion,7 Up still has not found a right positioning but has come close. By explicitly focusing on Anger, the brand lost a chance to position itself as a " Keep it Cool " positioning . The brand should have taken a broader platform than just Anger . Anger is just one of those instances where one loses cool. Hopefully the follow up commercials may take the brand to a much broader positioning platform than just anger management.

Related Brand

7 Up

Nutricharge Man : Smart Nutrition

2011-04-12T16:29:00.000+05:30

Brand : Nutricharge Man
Company : Tropical Wellness Pvt Ltd

Brand Analysis Count : # 479

Indian nutraceutical market is estimated to be around Rs 4500 crore . The nutraceutical market consists of products like functional foods, nutritional supplements etc. The market is on a growth mode and is expected to touch more than Rs 10,000 crore in a few years.

Tapping this high growth market is a new brand - Nutricharge Man. This brand is marketed by Tropical Wellness Pvt Ltd and manufactured by Panjon Pharma Ltd.

Nutricharge was launched in a phased manner and the brand was in certain market from 2010. In 2011, the brand has been launched nationally. Nutricharge Man is a nutritional supplement in the form of capsules. The product contains 35 essential nutrients which will supplement the normal food. The logic is that the regular food may not be able to supply all nutritional requirements and hence one needs to take the help of such nutraceutical products.

The most interesting factor about this brand is that Nutricharge Man is endorsed by none other than Amithabh Bachchan. The brand is currently running a print campaign in most of markets featuring the brand ambassador. The communication of the brand is quite rational and informational in nature. The brand ambassador talks about the need for a healthy life enhanced by Nutricharge. The brand has adopted the positioning platform of Smart Nutrition.

The brand is targeting the middle-aged man who is health conscious and has the potential ( fear) of contracting lifestyle disease.

When I saw the print ad of this brand, I went on to search about this brand and to my surprise, little was available on the internet. The brand has a well made website but there is no mention about the company that makes this brand . Since this is a health related product, consumers will look for details like the brand -owner because they have to trust the product before consuming it. Although Big B will give credibility to the brand, it is important that the consumers know about the manufacturers of a product like food supplement.

The brand has definitely boosted its prospect rightaway with its association with Big B. But the downside is that it will be perceived to be a brand for older men rather than the middle aged man. The brand is targeting the people above 40 years of age. The competitors of this product is the products from brands like Amway ( Nutrilite).

In a way Nutricharge will be creating a new category of OTC nutritional supplement. The brand is relevant since there is a huge rise in lifestyle diseases and burn out in the middle age is now a common phenomenon.

Nerolac : Painting A Greener Tomorrow !

2011-04-08T16:52:00.000+05:30

Brand : Nerolac
Company : Kansai Nerolac

Brand Analysis Count : # 478

Nerolac is an interesting brand story. This brand which has a rich heritage of over 97 years is on an aggressive mode in the Rs 2.1 Billion Indian paint market. The company which created this brand was born in 1920 as Gahagan Paint and Varnish Co in Mumbai.In 1957 the company was transformed to Goodlass Wall Pvt Ltd later to Goodlass Nerolac Paints Ltd . The company was a part of the Tata Group till 1999 when its technological partner - Japan based Kansai Paint Co Ltd took a controlling stake in the company from the Tata Group. Now Nerolac is a subsidiary of Kansai Paints and the company has been rechristened as Kansai Nerolac Paints Ltd.

Nerolac is a leader in the Industrial paint segment of the Indian paint market. The Indian paint market is huge with an estimated market size of over Rs 17000 crores of which decorative paint segment constitutes over seventy percentage. The market is typically Indian which means that it is fragmented. According to a report by the brokerage firm Equity Master, the unorganized sector commands around 35% of the market. In the organized decorative paint segment, Asian Paints is the market leader with a share of 30% followed by Nerolac with 20% , Berger Paints with 19% and ICI with 12%.

Nerolac from the beginning of 2000 has been trying to attain leadership position in the decorative segment and the fight makes it a really interesting brand story. Nerolac had to fight the tremendous brand equity of Asian Paints in that segment.

Nerolac is a brand which never hesitated to invest in promotions and brand building. The brand has a really commendable awareness which was created through heavy brand promotions. The jingle " Jab Khar Ki Raunak Badhana ho, Deewaroan ko jab sajana ho , Nerolac , Nerolac " still lingers in the memory of the public. Such catchy jingles and campaigns lifted the brand to double digits market share levels but could not bridge the gap with the market leader.

It was in 2003 , that the brand made a huge plunge in celebrity driven promotion by roping in Amitabh Bachchan. The endorsement from Big B was a big news at that point in time. One of the major positioning move for Nerolac also happened at that time.Nerolac was originally positioned on a beauty-enhancing proposition. The brand talked about decoration and in a plain speaking style successfully associated itself with that proposition otherwise that jingle couldnot have survived this long.

In 2003, the brand tried to emulate the Asian Paint's positioning based on colors. The ads featuring Big B had the tagline " Ye Rang Jo Hain, Zindagi ko Chootha hai " ( This color touches your life). In my personal opinion, the adoption of a positioning similar to Asian Paints confused the consumer.Although the endorsement of Big B put the brand on a high awareness state, the similarity of positioning had a negative effect on the association of brand and celebrity. I remember reading a report which mentioned that during the Big B endorsement, when consumers where asked about the brand which Big B endorsed, rather than Nerolac, they mentioned Asian Paints.

Before that positioning change in 2003, Nerolac had many things going for it. The brand had very powerful brand elements like the jingle and even a popular mascot - a painting tiger named Goody. The mascot was very popular and shared a powerful association with the brand. But the mascot was discontinued in 2003. Goody was created in 1970 to act as a differentiator and also create an identity for the brand. Since there were many players, the owners wanted as mascot to make the brand stand out. The decision of dropping such a powerful popular brand element was a mistake that Nerolac made. The brand should have made the mascot contemporary and that could have added some additional power to the brand .

During the late 2008, the brand still felt that it is not able to close the gap between itself and the market leader. The association with Big B was discontinued and the brand went for non-celebrity campaigns.

This year, the brand decided to make another high profile attempt using none other than Shah Rukh Khan to endorse the brand. The brand is now running lot of TVCs featuring the new celebrity ambassador.
In a significant move the brand has repositioned itself. In tune with the global positioning of its parent Kansai Paints, Nerolac also adopted the positioning based on environment -friendly attribute. The new campaign positions Nerolac as a healthy paint with no lead content and Eco-clean property. Shah Rukh sells this idea through the TVCs

Watch the Ad here : Nerolac
So far Nerolac's major marketing issue was its inability to create a meaningful differentiation from Asian Paints. While Asian Paints established itself on the Color platform , Nerolac was confused about its own strength. This was reflected in most of their campaigns. Although the campaigns were well made, these ads did not reflect any image for Nerolac. Now the brand seems to focus on the Environment Friendly Healthy Paint as its core positioning platform.

The question is whether this positioning is important and meaningful for the consumers. It is true that Indian consumers are aware of the harmful effects of paint fumes. But this issue happens only during paining and after the painting is done , the harmful effects are hardly noticed. So will a focus on the Healthy Paint attribute be considered a powerful differentiator ?
Healthy Paint is a meaningful differentiator but not a powerful or sustainable one. Asian Paints or any other competitor can easily achieve parity with this feature. Infact Nippon Paint is already running a campaign for its Odour free paint product.

In comparison with Asian Paint's focus on colors, Nerolac needed a much more powerful emotional differentiator rather than a eco-friendly platform because eco-friendly has now become a most used one rather a passe . Every brand talks about its eco-consciousness in one way or other. So putting that as the main positioning may not stand against a powerful competitor like Asian Paints.

Having said that , the presence of Shah Rukh Khan will give a terrific boost to the brand. But this boost will be because of the celebrity power rather than the brand power and will fade when the association stops. The brand have adopted the tagline " Kuch Change Karo, Chalo Paint karo " roughly meaning, " Change Something, Start Painting " ( !!!!!!) . Frankly I did not exactly got the idea behind the tagline. The tagline is not at all related to the core positioning of a Healthy Paint. So there is some confusion regarding the core brand manthra . Theoretically the taglines are derived from Core Brand Manthra and the lack of that core manthra is the reason for most of positioning errors.

On a branding perspective Nerolac still needs to identify meaningful positioning to beat Asian Paints. Environment Friendly or Healthy Paint is an idea whose time has not come to India as of now.

Brand Update : Accent refuses to die !

2011-04-04T00:23:00.000+05:30

12 years and over 300,000 cars sold worldwide, Accent still proved to be relevant in the Indian market. In the marketing world where brand managers gets bored with the brand even before consumers do, Accent is a different story altogether.

Launched in 1999, the brand is one of the oldest selling sedan in the Indian market. Despite poor marketing support from the company, Accent once again shows that value-for-money and product performance is the key to unlock the purse of an Indian consumer. This brand is surviving just because of these two factors.

Accent got little or no promotional support from Hyundai for the last few years. Most analysts have written off this brand with a view that Hyundai will eventually phase off this brand. But it did not happen that way. Despite being a perceived dated model, Hyundai still sells decent number of Accent in the Indian market. Priced between Rs 5 Lakh - Rs 5.5 Lakh, this is still the most affordable and reliable entry level sedan in the Indian market.

One of the major factors that contributed to Accent's long run is the lack of competition. Although many brands tried to cater to the entry level sedan market, very few have survived. The only noteworthy competitor being the Indigo CS. With the death of Ford Ikon, Accent's chances of survival got a boost.

Having said that, Accent should have been given more promotional support by the company. Brands don't die. It is often killed. Accent will die not because of poor product performance but lack of marketing support. Hyundai never tried to build a brand image for Accent. The brand never had a memorable positioning . There was never an excitement around this brand and people chose Accent through a rational decision. This lack of emotional quotient of the brand will prove to be the reason of its eventual death.

Ideally Accent should have been nurtured by the company. If BMW or Benz can retain its charm all these years, why not Accent ?

While product performance helps bring the consumers to the brand, emotional engagement keeps the brand live for ever. There was no attempt from Hyundai to build any type of emotional engagement about the brand.

Hyundai recently launched the 2011 version of Accent. The brand gets a facelift and some cosmetic changes. The launch was a muted affair and the brand's micro-site doesn't have the new pictures uploaded. In one way Hyundai executives were forced to keep the brand alive because of external pressure - lack of competition and demand. Given a chance, they could have just killed the brand ! What a paradox.

TVS Wego : Body Balance !

2011-03-29T00:28:00.000+05:30

Brand : Wego
Company : TVS Motors

Brand Analysis Count : # 477

TVS is on a roll these days. The company's fortune multiplied ever since it broke up with its partner Suzuki in 2001. The company made a strong comeback in the two wheeler market with TVS Victor and later created a place in the market through TVS Apache motorcycle.

In 2011, the company has entered into gear-less scooter segment with the high profile , high decibel launch of TVS Wego. Wego is a unisex scooter with a engine capacity of 110 CC and priced around Rs 42,000. The brand directly competes with the market leader Honda Activa. TVS has already built a strong equity in the 60cc scooterette market with its market leading brand TVS Scooty.

TVS Wego is in the market at the right time. The scooter market in India is growing at a scorching pace and dominated by one big brand- Activa. A large growing market dominated by a single player is always an attractive option . There is always a space for a second brand provided it can offer a differentiated value proposition to the customer.

In the Indian scooter market, the competitor is Honda and it is not an easy task to offer a value proposition that beats Honda. Many players have accepted defeat in this market including the erstwhile market leader - Bajaj Auto. Hero Honda is another strong contender with its brand Pleasure which is mainly targeting the lady commuter.

TVS has created a worthy challenger to Activa by launching Wego. Going by the reviews, there is a general consensus that Wego will be accepted by the consumers. More importantly , the brand was able to find a worthwhile differentiation to fight the market leader. Wego was launched at the right time when Honda is struggling to meet the demand for Activa. The long waiting period of Activa will force many customers to look for alternatives and this offers tremendous opportunity for Wego.

Wego is well styled and adequately powered scooter and is priced along the market going rate. The brand has found a unique differentiator and has called it Body Balance . During the Bajaj Chetak era, balance was a critical issue since the engine of Bajaj Chetak was placed on one side and caused considerable imbalance. Vespa which was the competitor of Chetak was considered to be more balanced since the spare tire was kept on the other side to balance the engine weight.

Although modern scooters like Activa and Pleasure doesn't seem to have such an issue, the body balance focus of Wego seems to be a relevant differentiator because balance have association with stability and safety.

The website of Wego explains the body balance in a detailed manner. Unlike the other scooters, Wego has a front inclined design which gives better stability while riding. The brand chose this feature as its USP and is going all out to promote body balance as its USP.

So the opportunity is right, the product has right features and has found a reasonable differentiation and the next critical stage is to communicate the value proposition to the consumers.Wego has really disappointed in the brand communication stage.The television campaign of Wego is one of the worst ads that I have seen in recent times ( strictly personal opinion ).

One and only best thing about the ad is that it creates a strong association between the brand and the Body Balance feature. So in that perspective, the ad does its job. But on all other counts, be it creativity, execution , the ad is totally lost. The ad can be viewed once but not worth watching second time.

Watch the ad here : TVS Wego Body Balance

I still don't understand why that old lady is carrying a monkey doll ???

My personal opinion is that such features are best explained using a rational theme. Here in this case, the brand has tried to use humor and hyperbole to convey the concept of body balance and the viewer is clueless about how this body balance works in practice.The counter argument would be that a normal user will checkout the website or showroom and find about the explanation about body balance and the campaign is just to bombard the consumer with this term . So to be fair to the brand, the ad works at some level but at the cost of refinement and creative execution.

Unlike Hero Honda Pleasure, Wego has positioned itself as a unisex scooter for modern day couples. The entire communication is targeting couples .

Wego can offer quite a challenge to Activa. Activa is currently struggling to meet the demand and the long waiting period can cause many customers to look at Wego. Activa recently launched a print campaign assuring customers of speedy delivery once they ramp up their operations.

The success of Wego largely will depend on the performance of the product on road. The real customer reviews and word of mouth will be the acid test for this brand.

Brand Update : Sprite Started Preaching Gyaan !

2011-03-23T17:10:00.000+05:30

This summer Sprite has launched a series of campaign under the banner of University of Freshology. This heavily invested high decibel campaign is interesting because it has subtly changed the basic DNA of Sprite ( Indian context).

Sprite belongs to the sparkling beverages segment which is having a market size of 700 million unit cases and the brand has a market share of 14% . ( Source afaqs). The brand had crafted a special place for itself by differentiating itself as a plain thirst quenching drink.

Sprite gained much traction in the market by promoting simplicity. While the other soft-drinks brand including Coke spend lot of time building hype and building castles on air, Sprite did a contra - thinking and projected itself as a drink that quenches thirst . That plain non-reverence take on the other brands made Sprite a huge hit in the market .

Sprite was launched with a famous tagline "Bhujaye only pyas , baaki all bakwaas" ( Sprite quenches thirst while rest talk nonsense) .Over these years, the brand experimented with different taglines which were not quite successful as the first one. The brand never the less maintained its posture of a no-nonsense softdrink which was its DNA.

The recent taglines were " All taste, No Gyaan " and "Seedhi baat, no bakwaas, clear hai "

The current campaign of Sprite talks about a hypothetical " University of Freshology " . The University presided by the brand and a fictitious professor will teach youngsters to tackle difficult situations like :-

How to ogle at girls when you are sitting with your girlfriend ?

How to handle difficult questions especially from papa or mom ?

etc etc.

Watch the campaign here : Sprite roommate

Sprite Girl friend

Sprite ogling

Even though the campaign looks quite interesting, there is nothing fresh as far as the big idea is concerned . The idea of a University is pretty stale and has been in the market before in the form of Axe Academy and Horlick's Nutrition Academy etc. The positioning strategy of a brand posing as an expert is old fashioned strategy.

Here there are two significant changes that has happened interms of brand's positioning. The brand has moved from its core positioning as a Thirst Quencher to Freshness Provider. Thirst and Freshness, although related, are two different platforms. Thirst is a basic need while Freshness is a broader concept ( benefit). So by shifting focus from thirst to freshness, the brand has made a significant change in its positioning.But the current positioning has a problem. Another brand from Coca Cola stable - Limca has the positioning based on Freshness. The imagery of water splashing is shown in the commercials of Limca also.Limca has the tagline " Fresh Ho Jao " meaning " Be Fresh " . So is Sprite taking the place of Limca ? Can two brands from the same company in the same market have same positioning ? Which is more fresh - Limca or Sprite ? Is Limca on its way out ??? Has the company looked at the similarity in positioning of the brands in their portfolio ?

Another significant shift is with regard to the brand personality of Sprite. All through the life, Sprite has been a ruthless critic of preaching. It had made sarcastic parodies and spoofs of brands which tried to show off or preach to customers. At one point of time, Sprite even had the tagline "All Taste No Gyaan " means All taste No Preaching. It is saddening to see such a brand starting a university to teach some Gyaan to the consumers. This is a huge backtracking from the much publicized, much liked DNA of Sprite as a plain Thirst Quencher. The new ads of Sprite even shows the professor having a board which shows Freshology Lessons ( Gyaan) ! What a paradox.

It is confusing why Sprite thought of such a big shift interms of the brand DNA ? The concept of a honest thirst quencher is a platform which is very strong and relevant. The scope of creative execution was also plenty. Since the brand has strongly associated with that platform, it also acted as a clear differentiator for the brand. If a consumer is asked about Sprite, he would definitely say that its a clear drink that quenches the thirst , which is a powerful place to occupy in the consumer's mind. I feel that the brand has taken a huge risk in diluting the core positioning and altering the brand personality. The damage will be hard to repair.

Another factor which I have noticed is the audience or the TG which the brand is talking to. Sprite, in its commercials has always been male dominated. In all the campaigns except the Sania Mirza ad, main characters were male but the brand was never perceived to be a drink for men because the ladies were not shown in poor light. But in the latest two campaigns of Sprite, the brand has taken potshots on girls directly which is also a risky move for a gender- neutral product like a softdrink. There was no need to show girlfriends as jealous or boring unless the brand decides to target only male consumers. All though these issues may seem petty, its better to be careful.

The brand also has changed its tagline to " First Drink, Then Think " which may not have much relevance to the brand outside the context of the current campaign. The tagline is neither catchy nor worth remembering unlike the earlier taglines.

All those which has been discussed in this post are changes which have long-term effects. The shift in the core DNA of the brand will dilute the brand's equity which was built over the last 12 years. There is a clear sign of confusion in the brand's vision about its Manthra and Positioning. I think the brand should First Drink and Then Think ... Clear Hai ?

Related Brand

Sprite

Honda Jazz : Why So Serious !

2011-03-20T21:15:00.000+05:30

Brand : Honda Jazz
Company : Honda

Brand Analysis Count : # 476

Honda Jazz is an interesting marketing story. The brand, which is from world's renowned automobile company, is struggling to find its space in India's automobile market. Indian passenger vehicle market is seventh largest in the world and despite the recession, the market grew at a rate of 25.6 % in 2010. According to an estimate from ICRA, the passenger vehicle market in India is expected to touch 2.5 million units in 2011.

The small car segment is the largest segment in the Indian passenger vehicle market with a contribution of 79% of volume sold. The small car segment is classified as A1 and A2 segments with A2 segment denoting the premium hatchback cars. The market is dominated by Maruthi , Hyundai and Tata Motors with Ford and Chevrolet gaining marketshare at a rapid place.

Honda Jazz was a much awaited small car from Honda. The brand was launched in India in 2009 quickly disappointed the consumers with its arrogant pricing. Before going into the marketing practices, a quick look at the history of the brand. Jazz had its origins way back in 2001. Jazz is the Indian version of Honda Fit which has achieved commendable success in other markets. Everyone expected Jazz to create a new segment of premium hatchback but alas.

When Honda announced the intention to launch a hatchback, analysts were Gung-ho about the prospects. Main factor behind the excitement was the huge success of Honda City which created unmatched brand equity for Honda cars.

Honda Jazz was undoubtedly the best looking hatch on the road ( personal opinion). The car is sexy and sporty and the Honda tag ads tremendous equity on Jazz. But despite all these, the sales was lukewarm. The main reason being the arrogant pricing.

Jazz was launched at a price point of Rs 6.98- 7.33 lakhs making it one of the most expensive mini hatchbacks at that point of time. The brand was priced around 2-3 lakhs premium from the nearest comparable hatchback .

Another significant dampener to the success of Jazz was that its price was almost near the price of the best selling Honda City. While City was 1-2 lakh more than Jazz, potential buyers could easily stretched their budget to own the best sedan in the Indian market. Jazz being a petrol car also lacked the economy factor which is a significant criterion for Indian consumers.

Honda seemed very laid-back about this issue. The company was in an arrogant mode and displaced this issue with an attitude " if one wants to buy Jazz, let him pay this price ". And consumer opted not to pay that price.

The company never admitted that Jazz sales were low or below expectations and maintained that they were happy at the sales figures. In my personal opinion, Jazz had the potential to be the next Swift and lost an opportunity to become one. Its ambition of creating a super-premium hatchback also was not realized because of close pricing with Honda City.

Jazz was launched with a positioning of a sporty hatch . The brand had the tagline " Why So Serious " . The brand invested very little in terms of promotions .

Watch the launch campaign : Honda Jazz

There was nothing great in the launch campaign and the company did not do much to strengthen the positioning of Jazz as a sporty car.

Recently there was lot of activity around the brand. Honda launched a spruced up version Jazz X with a new campaign " Bring Back the Feeling ". The campaign was clutter breaking and focused more on the feeling of exhilaration rather than rational product features.

Watch the campaign here : Jazz

The new campaign is not going to do much for the brand. Having said that the market has matured and consumers are now open to spending more on premium hatchbacks. Lot of upmarket hatchbacks are now on road which is a good news for Jazz. But the fact that Jazz is petrol is still the Achilles heel for the brand.

Am still confused about rationale behind the pricing of Jazz. Honda is a master marketer and why did the company chose to play down the potential of Jazz ? It is common sense to anyone looking at Indian market to observe that pricing Jazz and City in a close range can be suicidal for Jazz.

Any ideas ??

Dhathri : Evolution of a Corporate Brand

2011-03-15T17:11:00.000+05:30

Corporate Brand : Dhathri

Brand Analysis Count : #475

Kerala- the state where I belong , is famous as a consumption market with little or no manufacturing activity. The state, which is an ideal test market for most of the consumer products, is dominated by trading & service business rather than manufacturing. Hence the number of brands that originate from Kerala is very less compared to other states.Kerala is well known for Ayurveda. The land is rich in terms of a very well organized and reputed ayurvedic treatment centers. An emerging brand in this genre is the brand Dhathri.

Dhathri Ayurveda Pvt Ltd was started by Dr Sajikumar, a trained Ayurveda Doctor, in the early nineties. Dr Sajikumar belonged to a reputed family of Ayurvedic practitioners with a rich tradition tracing back to two centuries. Initially Dr Sajikumar's treatment centre was known as Warrier's Hospital and Pachakarma centre which later became Dhathri.

The origin of the brand Dhathri happened in 2005. Dr Sajikumar launched a hair oil under the brand name Dhathri. The hair oil quickly captured the market's attention and the brand became a blockbuster hit. The success of Dhathri hair oil prompted the company to launch a slew of products first in the hair-care segment and later in skin-care market. Interestingly the company decided to use Dhathri as the brand name for all the products across categories.

Along with the FMCG products, the company also ventured into wellness market through the launch of ayurvedic services like slimming centers under the brand Dhathri ABS clinics. Dhathri is now a Rs 250 crore company with interests in FMCG, traditional ayurvedic medicines , clinics and wellness centers.

Dhathri as a brand is strongly associated with hair-care. The brand has followed a celebrity endorsement route towards brand building. All the launches from Dhathri is endorsed by celebrities and the consistent heavy investment in promotions has ensured that the brand had a top-of-mind recall among the consumers.The success of hair-care products prompted the brand owners to enter the skin-care segment. Dhathri extended itself by launching face-packs, skin creams and related products. Over a short period of time , the brand became an umbrella brand endorsing a plethora of products across various categories.

Watch the ads here : Dhathri Facepack endorsed by Kavya Madhavan

Dhathri hair oil endorsed by Samyukta Varma

Dhathri endorsed by Usha Uthup

Dheedhi shampoo endorsed by Revathi

Dhathri hair oil has positioned itself on effectiveness platform. The brand has the tagline " It really gives results " reinforces the promise of effectiveness of the product.

Later Dhathri ventured in to the shampoo and soap market with the launch of new brands - Dheedhi and Dhin. Later a toothpaste brand ( Mavila) was also launched. The company also added health-care products like Chyawanprash , diabetic supplement and a family nourisher ( Winsmart) under the Dhathri brand or endorsed by Dhathri.According to a news report, Dhathri has now 20 varieties of herbal products under its brand-line.

Along with these developments, the company adopted Dhathri as the corporate brand name and adopted the name Dhathri Ayurveda. In November 2010, Dhathri began to look at markets beyond Kerala and launched its hair care products in Tamil Nadu.

It is really good to see a regional brand spreading its wings and venturing into a highly competitive national market. But along with those good feelings comes certain thoughts on the current marketing practices of Dhathri.

There is no doubt that Dhathri has grown fast. I feel worried when brands grow fast and become too ambitious. The wide and unrelated products in the portfolio of Dhathri is a matter of concern as far as the brand is concerned. The company although has stated in their website that Dhathri is an umbrella brand , too much unrelated products will dilute the core brand.

Another important branding funda that Dhathri missed was the core brand strategy . Dhathri has evolved from a hair-care brand to an umbrella brand but this evolution is not seen in the core brand Dhathri. When ever a brand moves from a product-focused brand to an umbrella brand, its DNA changes. The brand owners need to create a new positioning and set of brand values for the umbrella brand. The positioning and brand values of the umbrella brand should be in a broader platform so that the new umbrella brand can endorse a diverse set of products.

Now every product in the Dhathri brand portfolio uses the name without any common thread tying itself to the core brand. The company has left it to the consumer to create a distinct position for Dhathri which I feel is dangerous.

Ideally Dhathri should have created a core brand strategy that should revolve around Ayurveda. The Dhathri umbrella brand should have a unique set of values and brand elements including a tagline that exemplifies its positioning. The umbrella/corporate brand should also have a set of campaigns for creating its own place and then only it should proceed to endorse other products. Each product will have their own campaign highlighting the product features and the umbrella brand will give credibility to individual products. Ideally individual products need to have a sub-brand which could later be developed as a standalone brand.
Now I think no one can answer this most important question " What is Dhathri ? " is it a soap, shampoo, hair care, skin care , food supplement or ayurvedic company that produces all these ?? As a consumer, for me Dhathri is strongly associated with haircare products and rest of the products have secondary significance. It is important for this brand to comeout of this vague definition and project an individual powerful identity which can be used to endorse products across categories. Once that position is created rest becomes more easy.

The large number of products in the portfolio also may further create problems. The funds for brand promotion is limited and too many products will stretch the company's resources. Most of the products in the ayurvedic market are promotion driven and the growth will show as long as the brand invest in the ads. Larger the products, the thinner will be the investment for each products. This is a vicious cycle which has killed many startup brands which expanded fast riding on the success of one or two launches.

Dhathri is aiming for a national launch and in that process may rub shoulders with powerful brands like Dabur , Himalaya etc. It is important for the brand owners to get the brand architecture correct before taking the leap.

Brand Update : Comfort finds comfort in Madhuri Dixit

2011-03-11T10:41:00.000+05:30

The fabric conditioner brand from HUL- Comfort has roped in the former Bollywood Diva Madhuri Dixit as the brand ambassador. The former Bollywood superstar was on a hiatus after her marriage is now on a comeback trail.

Comfort which is the niche brand from HUL was rolled out nationally in 2010 after a long period of test marketing. The brand was soft launched in some southern states as early as 2008 and it took a long time for HUL to decide national roll out.

It is interesting to see Madhuri Dixit endorsing a product like Comfort. Interesting because she was endorsing the flagship soap brand Lux during her peak stardom days. Now she has come back on a new role of a homemaker endorsing a very small brand from HUL.

As discussed in my earlier post on this brand, Comfort is a niche brand and the usage base is restricted to certain segments of the Rs 12700 crore Indian fabric care market. The product is priced at a premium and will be attractive to those homemakers who would like to add some extra care to their clothes. The campaign also addresses customers in the same platform.

The inclusion of a celebrity endorser will enhance the visibility of the brand and is expected to bring in many first-time users. Unlike the western markets, washing is not considered a chore in India. For Indian homemakers, washing clothes is a serious activity. They take pride when the clothes are meticulously clean and shining. This unique cultural trait is the opportunity that Comfort is trying to tap.

There are many factors that prevent the growth of such specialist product categories. The main reasons being inertia and price. These premium pricing coupled with the extra effort involved in using the product often make consumers postpone the patronage of such products. HUL hopes that the endorsement from Madhuri Dixit will expand the usage base for Comfort and bring in lot of new users into its fold.

Comfort

Sensodyne : For Sensitive Teeth

2011-03-09T11:56:00.000+05:30

Brand : Sensodyne

Company : Glaxo Smithkline Beecham ( GSK Asia)

Brand Analysis Count : 474

In line with the strategy of bringing in global brands from its portfolio, GSK has launched its toothpaste brand Sensodyne in India. This is GSK's second foray into the Indian oral care market. Earlier the company had launched its toothpaste brand Aquafresh which was later withdrawn from the Indian market.

Sensodyne is a global leader in the premium toothpaste category ( specialist toothpastes) in various markets like USA. The brand has been around since 1960 came into GSK fold in 2001. GSK bough the brand from its original owner Block Drug Company INC.

Indian toothpaste market is worth around Rs 2750 crore and is segmented into Economy, Popular and Premium segments ( Source : Rediff). The economy segment in worth Rs 530 crores, popular segment is the largest segment with a size of Rs 1930 crores and premium segment constitutes 8% of the market with a size of Rs 260. The urban market for toothpaste is valued at around Rs 1850 crores.

The premium segment of toothpaste market consists of products which has therapeutic benefits. The brands in this category are Colgate Sensitive, Pepsodent Sensitive, Meswak , Glister etc. These toothpastes are priced significantly higher (>30% ) than the popular segment .

Sensodyne is a toothpaste for sensitive teeth. According to media reports, around 17% of individuals in India suffer the condition of sensitive teeth. Sensitive teeth is a condition where the individual suffers sharp pain while consuming anything that is hot or cold. Since the awareness about remedy for this condition is low, most consumers avoid consuming foods that causes this pain. The fear of going to dentist and possibility of painful interventions often prompt individuals to manage the situation rather than taking remedial action. This is perhaps the most important challenge that Sensodyne faces in cracking the Indian market.

The brand is operating in a niche. A niche is defined as a narrowly defined customer group seeking a distinctive mix of benefits. Niche is can be called as micro-segment which is small, profitable, with less number of competitors where the consumer is willing to pay a premium for the offerings. Usually niche brands commands a premium since it satisfies some distinct set of consumer needs. All these descriptions fit the category in which Sensodyne operates. The market is also expected to grow fast once the awareness sets in.

The brand is currently running a campaign in visual media with the aim of creating awareness about the condition of sensitive teeth and projects Sensodyne as the dentist's most preferred choice for this condition. Globally also Sensodyne is positioned as Dentist's choice for sensitive teeth. Along with the Above-the- Line promotions, Sensodyne is also conducting brand awareness programs among the key influencer - dentists. The brand is also conducting events called ' Chill Tests ' among consumers to spread the awareness of the condition of sensitive teeth. Sensodyne is banking on the promise that it provides relief in two weeks.

In India Sensodyne competes with Colgate Sensitive. Colgate Sensitive has the first mover advantage over Sensodyne and has more brand visibility across channels. It will take a little while for Sensodyne to shake the position of Colgate Sensitive.

Tata Manza : A Class Apart

2011-03-01T12:24:00.000+05:30

Brand : Manza
Company : Tata Motors
Advertising Agency : Draft FCB Ulka

Brand Analysis Count : 473

Philip Kotler once famously said " Marketing is easy to understand and difficult to practice ". The concepts of marketing are no rocket science and hence we can see those concepts being casually treated.Marketing practitioners know the difficulties in cracking the marketing code and making the product successful in the market. It may be the simplicity of marketing concepts that make marketers to defy common sense and make marketing mistaks.

The same casual treatment of branding is visible in the case of branding of Manza and the brand is now investing heavily in undoing the mistake done in the past. Manza was launched as a sub-brand of Indigo in 2009. The Indigo Manza was the premium variant of the popular entry-level sedan brand Indigo.

Indigo Manza was an effort of Tata Motors for breaking Indigo from the perception of a Cab Car. Since Indigo was one of the most value for money diesel car in India, it was popular as a cab. Indigo Manza was styled differently and sported the state-of -the art engine from Fiat.

Indigo Manza was positioned along the same lines of Tata Indigo. Indigo was positioned as a luxury + VFM brand and had sported the tagline " Spoil Yourself ". Indigo Manza had the tagline " Indulge in Style " .

The brand was positioned as a stylish luxurious car and as usual Tata Motors added lot of goodies to the product to make it worth the price paid for. Another big leap for Manza was the engine. Tata Motors used the tested Fiat engines into the Manza and concentrated more on the style and product packaging . The variant was heavily promoted across the media.

Watch the TVC here : Indigo Manza

Interestingly the confusion regarding the brand started in early 2011. Tata Motors made that significant strategic decision to disassociate Manza from Indigo. The company decided to make Manza an independent brand and dropped the Indigo endorsement from all communication. Indigo Manza became Tata Manza. Along with the decision came the launch of Manza Elan which is the premium hatchback variant of Manza.In its independent avatar, Manza did not change the core brand DNA of luxury. Manza reinforced its " Luxury " positioning with the new tagline " A Class Apart ".

Manza is now investing heavily in creating an independent image for Manza and also moving away from Indigo. Interestingly Indigo is now more associated with its Compact Sedan variant Indigo CS and has left the luxury + VFM positioning to Manza.

The important question here is why didn't Tata Motors think about Manza as an independent brand at the time of its launch itself. Why did the brand spend hell lot of money to promote itself as Indigo Manza for more than two years and then decide to go independent.

Was it not a bad decision to launch Manza as a sub-brand of Indigo ? What may have prevented Tata Motors to hesitate from creating a new premium brand rather than trying to extend a VFM brand to premium segment.

It is this dilemma that makes marketing decisions difficult.One argument can be that the company wanted to establish Manza in the market first and then gradually make it independent. My personal opinion is that Tata Motors did a branding mistake in launching Manza as a sub-brand of Indigo. Its common sense that it is always better to launch a new premium brand rather than extend a VFM brand to premium segment using a variant. The decision to sub-brand Manza also shows a lack of long-term strategic thinking on the Tata Motors part regarding the brand porfolio decisions. The company is little confused about how Indica, Indica Vista, Indigo, Manza are to be managed. There was a recent report which suggest that Vista will be disassociated from Indica and launched as a standalone brand.

One of the reasons for disassociating Manza from Indigo is the threat from the launch of Toyota Etios. Etios is being offered at a terrific price point and is a direct threat to Indigo's position in the market especially at the premium end . Tata Motors feel that potential Indigo Manza owners will move to Etios because of brand equity of Toyota. Indigo Manza may not be capable to fight Etios because of the baggage of Indigo association. That can be one of the reasons for such a decision.

It is easy to criticize the branding decisions as an observer because the brand managers are bound by lot of internal pressures which force them to take these kind of decisions.

Regarding Manza, the road ahead is not going to be easy because the association with Indigo is still strong. It will take a lot of money to erase or at best reduce the level of association between Indigo and Manza.

Ideally the brand owners should have charted the vision for every brand in their portfolio before launching to the public. This creating of brand vision is of extreme importance and should be undertaken for every variants and sub-brands. It should be this vision that will guide the brand's path to future and protect it from the short-term thinking of individuals.

Related brand

Tata Indigo

Brand Update : RIP Ford Ikon ( 1999-2011)

2011-02-24T15:04:00.001+05:30

One of the best selling car brands from Ford is being laid to rest this year. Ford has officially confirmed that the brand will be discontinued this year. Ford has cited the following reasons for the decision to pull the plug on Ford Ikon. The company wants to introduce new cars based on its global platform. Ford Ikon although was derived from earlier models of Fiesta is a car built for India. Hence no other models can come out of its platform. Now globally car markers are looking for making common platforms from which multiple car models can be built.

Another reason perhaps may be that Ford think that Ikon has become old. The brand has been in the market for the last 12 years and consumers have seen lot of Ikon. Hence this familiarity may prevent further freshness/excitement about the brand.It is my assumption that the brand may not be able to fit into the Bharat Stage V emission norms.

News reports also say that Ford is contemplating on bringing the Fiesta to the Ikon price band and then introduce another Fiesta variant - Fiesta Sedan at the premium end.

So Ford Ikon is Dead.

The question is whether killing Ikon is a good marketing strategy or not.

Theoretically every product moves through a lifecycle and eventually die. But there are brands which has been thriving for decades and still is fresh and alive. So in a branding perspective, only products die and brands live forever. Hence killing a popular young dashing brand Ikon may not be a good idea. And bringing Fiesta to take the place of Ikon also seems to be confusing brand strategy.

Ikon was a neglected brand in the Ford portfolio ever since the launch of Fiesta. In my earlier update on the brand, I had mentioned that the brand was not promoted or energized. In 2009, Ford made some cosmetic changes on Ikon and sort of relaunched it. But a very random non-systematic investment on brand will not yield results. Ikon should have been consistently promoted and nurtured. Ford did not do that and then complaining about the legacy is just an excuse. Brands will survive above product lifecycle only through regular investment on promotion and innovation. Then even if products die, the brand will reinvent itself under new products. Here I am making a distinction between Brand and Product.

Ford is now rejoicing in the new found success of Figo. The company seems to have identified the right product strategy and wants to capitalize on that by bringing in more globally compatible products like Figo. Ikon thus does not fit into the new found product strategy of Ford.

The death of Ikon is opening up a vacant spot in the car market. The segment of a sporty sedan is now open and up for grabs but only for those who have willingness to invest for the longterm.

So RIP Ford Ikon, we miss you.

Related Brand

Ford Ikon